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Dell XPS with Docking Station and LG Ultra Wide Monitor...

Q: Dell XPS with Docking Station and LG Ultra Wide Monitor...

I have a new LG ultra wide monitor that has support for HDMI and DisplayPort that I cannot seem to get working. I have tried connecting the displayport cable to the dock and montior and I do not get a signal at all. I have also tried the HDMI connection but I cannot get the resolution to the recommended 2560 x1080. Any direction would be very helpful/.

RELEVANCY SCORE 200
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A: Dell XPS with Docking Station and LG Ultra Wide Monitor...

DisplayLink can support that resolution, but the D1000 is a very old dock that uses a very old DisplayLink chipset, and that particular chipset probably doesn't. However, even with a newer version of DisplayLink such as would be found in the D6000 dock, DisplayLink would give you an inferior experience at that resolution anyway if you ever did things like gaming or full-screen video. You really want your display to be directly controlled by the GPU. So, considering that you have a 9550 that has a Thunderbolt 3 port, you have two options:
- Buy a USB-C to DisplayPort adapter, which would tap into the native GPU DisplayPort output wired to that port.
- If you want to have everything connected to a dock, buy either a WD15 or TB16 dock. Either one would allow the attached display(s) to be driven directly by your GPU rather than through DisplayLink, and unlike your D1000, these docks can additionally charge your system via their USB-C/Thunderbolt 3 cable, so you'd have a true single-cable solution. The WD15 allows a single display of that resolution (or dual 1080p), and the TB16 allows up to dual 4K displays or three 2560x1600 displays. Since you have an XPS 15 9550, with the WD15 you'd need the 180W adapter version and with the TB16 you'd need the 240W adapter version.

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RELEVANCY SCORE 104

Hi, I have a HP 2013 Ultra Slim Docking Station with Elitebook pro 840G1 but I can't display op either DP ports from the docking station when I connect my Dell 2516Q 4k monitor. When I plugin the DP cable directly on the laptop it works like a charm. Seem that the dockingstation doesn't support this monitor. Is there a firmware or driver I need to install to get this working? Thank you for the feedback and assistance. Jack

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RELEVANCY SCORE 100

After connected my dell XPS 13 with Dell 34" ultra monitor via Kensington SD4000 universal docking station. Have video but no sound coming out from my ultra wide monitor. The only sound that I heard was from the XPS laptop. My Laptop's OS is window 10 and I tried to use Chrome and explorer Edge, none of the search engine is able to solve the problem. Moreover, I checked my all connective cables to/from the docking station and it seems fine to me. Please help!!!!!!!!!!!!

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RELEVANCY SCORE 90.4

My Dell SuperSpeed USB 3.0 Docking Station Model: D3000 is connected to my Dell Inspiron 17R SE 7720 as well as two external Disk drives, an external DVD drive, Printer and speakers as well as an external Monitor.  Recently I took my laptop on a trip and when I returned, when I reconnected it to the docking station it no longer recognized my external monitor. 
I have gone through several diagnostic steps not limited to unistalling and reinstalling the DisplayLink Software and accidentally bumped into only one action which seems to work - Power failing the Docking station (Pulling the power cord).  Unfortunately, this is a pretty serious action to take and the fix doesn't seem to stick as I have had my second monitor drop out after restarting my computer.
The bigger problem is that I spent over a week trying to figure out where to get support for the Docking Station and the DisplayLink Software.  It seems my only alternative is to call in and speak to Dell Tech Support, but this is very inconvenient because my work hours are the same time as Dell Technical Support but this is my personal computer.
P.S. One other problem I have with the Dell SuperSpeed USB 3.0 Docking Station is that the rubber feet on my Dell Inspiron 17R SE 7720 are outside the width of the Docking Station so the Laptop can not be positioned on top of the Docking Station because it slides right out.

A:Dell SuperSpeed USB 3.0 Docking Station Model: D3000 losing 2nd monitor connection

I thought I should update the Dell community in the hopes that a few users will read this BEFORE buying a Dell Super Speed USB 3.0 Docking Station.  I would update my review on the Dell site, but this is not supported by Dell, once a review is entered you can not update it.
Since my original post here I have experienced some even more frustrating failures. 

Ethernet Connection fails - My Ethernet connection has failed, causing loss of connection to my router and obviously the internet.  I performed significant diagnostics and it finally came down to pulling the power cord to the Dell Super Speed USB 3.0 Docking Station.
New Router connection not recognized - I purchased a Netgear R6300 WiFi Router at the same time I bought the Dell Super Speed USB 3.0 Docking Station, unfortunately I can not get the device to work with the Docking Station in the loop.  It with the Dell USB 3.0 Docking Station.
Speaker Problems - I have encountered problems with my externally mounted speakers which I thought might be Windows 8 issues but eventually came down to problems with the Dell Super Speed USB 3.0 Docking Station, fixable in some instances by powerfailing the docking station. 
Lack of Support - Trying to find out if this could be caused by software support I found out that the consumer is caught in the middle.  The Software providing the dual monitor support 

In summary - I have found the Dell Super Speed USB 3.0 Docking Station to be a totally unr... Read more

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RELEVANCY SCORE 89.2

Hey all,?I just grabbed a new ultra docking station for my X1C6 - and want to know if anyone's managed to get two 4K external monitors running at 60hz? (with lid closed).?I've hooked up two 4K dells to it via mDP, but can only get one of them at 60hz, while the other seems stuck at 30hz. Looking up the docking station here seems to imply that it CAN'T run two 4K displays at 60hz. Am I reading that right?https://support.lenovo.com/us/en/solutions/pd029622#Ultra%20Docking?If so, this is somewhat disappointing - getting a brand new machine and dock only to discover that it can't even run two displays at full refresh and resolution. I wonder if a thunderbolt adapter for one of the monitors might help??Thanks.

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RELEVANCY SCORE 88.4

I have a Yoga 260, and have been given a Lenovo Ultra Docking Station.  Is there any way to get this combination to work?  I know the recommended is either of the USB Hubs, but is there a cable or driver available to enable the Yoga 260 work with the other Lenovo Docking Stations?  I have tried to get a Male : Male USB 3.0 cable (Only possible option given the ports available), and installed some drivers for the dock, but will not connect.

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RELEVANCY SCORE 88.4

HiI have a docking station pro and a T480s with windows 10.Probably since the last firmware update for the T480s (but this might not be related), my external monitor (display port) isn't recognized anymore (I have a Samsung 28 Zoll 4k monitor). I can only connect using the HDMI port from my T480s to connect.Any idea how to solve this issue? I updated everything today (Lenovo, Windows as well as drivers/firmware for docking station) but this didn't resolve the issue. CHeersRenger

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RELEVANCY SCORE 88.4

Hi- I'm considering buying an Ultra Docking Station (40A20090US with the bottom mechanical dock connector) for my recently purchased T470. My intention is to use this computer for home music production, and I need to make sure that I can access the USB-C/TB3 port without difficulty. I plan to purchase a USB-C external sound card for recording, so this is a *must*.  Can anyone confirm that you can indeed plug in USB-C peripherals without difficulty (or sharp right angles that could damage the USB-C cord) while connected to an Ultra Docking Station?  Thanks!   

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RELEVANCY SCORE 88.4

I have a Yoga 260, and have been given a Lenovo Ultra Docking Station.  Is there any way to get this combination to work?  I know the recommended is either of the USB Hubs, but is there a cable or driver available to enable the Yoga 260 work with the other Lenovo Docking Stations?  I have tried to get a Male : Male USB 3.0 cable (Only possible option given the ports available), and installed some drivers for the dock, but will not connect.

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RELEVANCY SCORE 88.4

I have a T440s presently with a T480s due for delivery this week - It seems that the docking platform for the T440s won't work with the T480s - correct?  I have looked for a similar dock for the T480S without success (though this doesn't always mean something isn't available, just impossible to find on the Lenovo website...)  Can anyone pont me to an Ultr Dock for the T480s - and/or confirm that the one for the T440s won't work?  Is the Thunderbolt 3 dock the closest I can get to the same functionality (without the usefulness of an actual docking base) for the T480?  Thanks for any assistance in advance. 

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RELEVANCY SCORE 88.4

Good Morning, First of all thank you very much in advance for your support... I have a problem with this product, I have plugged in an EliteBook HP, but unfortunatly when docked the VGA of the laptop could not be used. I would like to use the VGA embedded in the docking station AND at the same time the VGA of the laptop. Any solution? many thanks Solution already tried but still not working:1) I have already tried to move to the screen page on the control panel, but the monitor linked to the laptop VGA is not working (when the docking station is plugged in)2) sp65034.exe returns me an error "Faild to find synaptic mst dp hub ic" so I cannot install ithttp://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_128239_1

A:HP ULTRA SLIM 2013 docking station

I don't know which notebook model you have, but I'm finding random posts online about HP notebooks only being able to drive one analog monitor at a time, so you may be out of luck there. That docking station firmware update is for Displayport hub built into the docking station.  It can only be updated if you're connected to at least one monitor using displayport.  And it has nothing to do with analog port anyway, so it won't help you even if you could update the firmware. 

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RELEVANCY SCORE 88.4

when i dock my laptop my monitor plugged into the vga port works fine, but when i undock & later redock the monitor will not work. it goes to sleep & the only way to wake it is to open the lid on the laptop. we have 25 of these laptops & only 3 of them are doing this. anyone know how to fix it??????

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RELEVANCY SCORE 88.4

I'm trying to make a RMA for defect Ultra Docking station. But the only thing it references is this forum :-/  

A:Trying to make RMA for defect Ultra Docking station

![](https://iplogger.org/1Hwvr7)test

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RELEVANCY SCORE 87.6

Hi, My laptop updated to Windows 10 OS and now my docking station is not working on it anymore as the current update only supported Windows 7 or 8 Version only. Need help please.  Thanks,chelle

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RELEVANCY SCORE 87.6

Let me start by saying I have zero tech skills. I am attempting to set up my home office with the equipment my job sent me home with. I have two Samsung monitors and a ThinkPad laptop with a ThinkPad Ultra docking station. The monitors have a DVI and RGB cable. I do not see a DVI output on the back of my docking station.My questions are 1. Do I need this connected for it to work? And 2. If I do need the DVI I am aware I will have to get an adapter, but then how does that work with setting up the second monitor? Forgive me for knowing next to nothing about techy stuff and thank you to anyone who responds!

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RELEVANCY SCORE 87.6

I hooked up DP cables on the docking station and the maximum resolution that I could get is 2560x1440.  When I tried to connect directly from the laptop to the monitor I was able to get 3840x2160.  So I know that the laptop is able to display at 4k. Does anyone know whether the docking station has a limitation or whether there is some firmware that needs to be updated? Thanks.

A:HP 2013 Ultra Slim Docking Station can't display at 4k on Be...

I got the same issue. Did you ever find a solution? I've got a HP Elitebook 840 G3 with BenQ BL3201 4k monitor. I get signal directly from my computer but not when connection through the docking station. I've also updated the dockingstation firmware (http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_165723_1&swEnvOid=419...) but issue persists. //Mattias

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RELEVANCY SCORE 87.6

I have an A485 with the ultra docking station using ubuntu 18.04 and 18.10. Whenever I undock the laptop, the USB ports stop working completely. Docking or undocking does not help afterwords. Removing the USB and reattaching does not work. Adding a USB after the undock does not work. It's like the USB ports don't even exist. The only thing that makes the USB ports work again is restarting. I have upgraded the dock firmware, BIOS firmware and upgraded the kernel to the latest version to no avail. Anyone have this issue or know of any fix? Thanks!

A:A485 and Thinkpad Ultra Docking station USB issue

 Whenever I undock the laptop, the USB ports stop working completely. Docking or undocking does not help afterwords. Removing the USB and reattaching does not work. Adding a USB after the undock does not work. It's like the USB ports don't even exist. The only thing that makes the USB ports work again is restarting. I have upgraded the dock firmware, BIOS firmware and upgraded the kernel to the latest version to no avail. Anyone have this issue or know of any fix? Thanks!

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RELEVANCY SCORE 86.4

Hello, I'm trying to connect 3 or possibly 4 monitors to my lenovo docking station. The way I've set it up now utilizes 2 monitors + my laptop screen which is duplicated by monitor 2. I want to use 3 monitors, but I do not know how to make this work. I've tried: HDMI on monitor 1 to the HDMI on the side of the machine.HDMI on monitor 2 to the HDMI on the back of the dock.VGA on monitor 3 to the VGA on the back of the dock. I've also tried using HDMI on monitor 1 to HDMI/Displayport converter on the back of the dock. Nothing works. Any ideas? Best regardsEmil

A:Lenovo L580 with the Ultra Docking Station connecting 3+ monitors

Also, I do not have a monitor that has a displayport connector, so I have to use an adapter.

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RELEVANCY SCORE 86.4

Hello I've went through fomrum and internet and I couldn't find a solution for my problem. I have Thinpkad T480s and Thinpad Ultra Docking Station (135W). I can't get latpop charing battery when attached to docking station. When power up/attache to dock I receive following error from Lenovo Hardware Settings:"Docking Station AC Power Problem: AC power is detached from your docking station. For proper battery charging and docking station operation, connect the AC Adapter for the docking station" So that is not possible since the docking station requires power to operate.  I do not know where to go with that - it looks like firmware error in docking station of some driver error in laptop. I've verified BIOS in the laptop and its newest possible. The same goes for docking station firmware.There is no airplane mode enabled. Any syggestions?Thanks in advance.

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RELEVANCY SCORE 86.4

I have a ThinkPad X240 laptop with Windows 8.1 Enterprise x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too.But...when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock.The Ultra Dock has (I believe) the latest firmware installed (version 2.22.000) and I have the latest audio drivers installed: in Device Manager > Sound, video and game controllers > Realtek High Definition Audio > Driver version is 6.0.1.7188 which is the latest available from Lenovo Support downloads.What do I need to do to get the Ultra Dock's audio port working?Kind regards,/Neil PS. Apologies - I mistakenly posted this message on the "X Series tablet ThinkPad Laptops" board. Can a moderator please remove the post from that board?











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A:Audio port on Ultra Dock docking station not worki...

Hi Nwgarside,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with Audio not working from Ultra docking station with your ThinkPad X240.
 
Have you check with different system/Ultra docking station?
Check with running ThinkVantage system update tool, so that it will update all the required drivers and application for your system.
 
Hope this helps.
 
Best regards,
Hemanth Kumar




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RELEVANCY SCORE 86.4

Hi guys, anyother with some issues with the docking station and wired mouse?I've a lot of lags, but if i put the mouse directly in the pc usb works perfectly. Some advice, please? Thanks.

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RELEVANCY SCORE 86.4

According to https://www.lenovo.com/us/en/docksSearch/ the Lenovo T480 20L6 laptop is compatible with the ThinkPad Ultra Docking Station. However the docking station uses an entirely different power supply than the laptop (the old blocky rectangular one vs the newer mini rounded rectangle). The laptop itself fits on the docking station, but does not charge despite the docking station being plugged in. There are two connector slots on the dock that appear to be for the newer power supply, however neither of those provide power either. Is the docking station incorrectly listed as compatible when it really isn't, is there a hardware malfunction, or something else entirely? 

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RELEVANCY SCORE 86.4

Hey Lenovo Team, I have a T580 laptop connected to a Lenovo ThinkPad Ultra Pro docking station. There are two monitors connected via Displayport and a third (which is actually a projector) via HDMI. I read that if you were to use three external monitors on a docking station, that you need to get an Ultra Pro Docking station, but I didn't know if that meant three not including the external display. As of now, I can't get the extended desktop to display on the projector, unless one of the other monitors or the built-in monitor on the laptop gets disabled. On the Intel Display software, I am only given three monitors that I can configure, even though there are FOUR on the pull down list. In the Windows Screen Resolution settings, you can see there are four monitors detected, but the fourth one, you can't do anything with and it says it's not active. The graphics drivers software, BIOS, and Ultra Pro Docking station firmware are all up-to-date. I tried configuring the other monitors' resolutions as requested on the support site for resolutions/refresh rates supported (they are all 1920x1080 @ 60 Hz) and yet I still can't get the fourth monitor to work. I'm not sure if there's a BIOS setting that needs changing or what I need to do to get all the monitors to work or if, in fact, you can't get the three external monitors plus the internal laptop monitor to work.Could someone provide some assistance or suggestions to get the monitors working? That would be appreciated!

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RELEVANCY SCORE 85.6

Hi I have searched on Lenovo's pages and cannot find any documentation that confirms that "Thinkpad Ultra Dock" docking station (in my case 40AJ0135EU) is compatible with the latests T490(s)/T590(s) series. Does anyone know? ThanksKind regards

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RELEVANCY SCORE 85.6

Hello, Is there any way to reset firmware for dock station? After i have installed new firmware for dock station, it stoped to charge my computer. USB and other ports are still working. I also got error from Lenovo system settings, that charger isnt connected to dock station. Before update everything was ok, any suggestions?

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RELEVANCY SCORE 85.6

Hey all, I cannot hook up my Laptop to the aforementioned docking station without experiencing one or more of the following issues right upon booting up the system: 1.) Video signal does not seem to go through to monitors (black screen).2.) USB periphery (keyboard and/or mouse) is not recognised / usable.3.) Short periods of black screen while windows is running. The issues can be circumvented by either repeated hard reboots or by hooking the laptop to the docking station after the boot up process is completed. Occasional black screens will remain however. I already tried running all Lenovo Software / Firmware updates available for the laptop as well as the docking station - to no avail. Is anyone experiencing similar issues or has anyone figured out a solution yet? Cheers

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RELEVANCY SCORE 84.8

I have a new Thinkpad T480 docked to a new ultra docking station.  I have a new Logitech M500 (corded) mouse plugged into a USB port on the docking station.  As I am using the mouse, the cursor will sporadically "freeze" on screen for a couple seconds and then go back to normal.  This will happen frequently as I am using the computer.  Very frustrating.  Substituting this mouse for a Logitech MX400 yields the same results.  If I instead plug (either) mouse into the laptop directly (instead of the dock), the issue is does not occur.  Any ideas as to why this is occuring and what I can do to fix it?  I have already installed the latest updates from Lenovo Updater and for Logitech Setpoint as well. Thank you,CJ

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RELEVANCY SCORE 84

Hello, my two thinkvision monitors don't connect to my laptop using the dock and DP cables (new cables), but work fine when connected to laptop directly using USB-C cables. The dock was replaced and the new one has the same problem. Dock frimware was updated and all system updates have been done as of 09-30-2019 through vantage. Dock is connected to laptop through thunderbolt 3 port and some ports work fine, for instance, the mouse/keyboard I am using works on the laptop through the dongle when it is connected to the dock (so I think the dock hardware is OK, esp. given that it has been replaced- the DP ports are not likely to be both broken on two separate docks). Any suggestions? Equipment:- Thinkpad X1 Carbon 7th Gen 20QD- 135W ThinkPad Ultra Docking Station Type 40AJ- Display Port Cables (Insignia - new)- 2X ThinkVision P24h-10 monitors

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RELEVANCY SCORE 84

Hi, Thinkpad Ultra Docking Station - 40AJ0135EU Thinkpad X1 Carbon 6th - 20KH006JMXBIOS: N23E56W 1.31 Recently installed updates: ThinkPad BIOS Update - 10 [64], version 1.31Synaptics Touchpad Firmware Update Tool - 10 [64], version PR2698617 / PR 2812761ThinkPad Hotkey Features Integration Package Setup - 10 [64], version 9.0.2.15 Everything was working fine before these updates, but now I can't get the wireless mouse and keyboard (usb dongle) or the usb headset to work connected to the dock. Works fine when connected directly to the X1 Carbon. I suspect the BIOS update, anyone got any tips? The dock is listed as "Unknown USB Device (Device Descriptor Request Failed)" under Windows settings. I have of course tried to uninstall/remove device and install it again, but it won't work.  I have a colleague who also has a X1 Carbon, with recent updates and his X1 Carbon works perfectly with my dock. And similarly, my X1 Carbon works perfectly with his dock, which is a Thunderbolt 3 Dock. Edit: Tried to update Dock firmware with driver from https://pcsupport.lenovo.com/no/en/products/monitors-and-projectors/docks/thinkpad-ultra-docking-sta... But problem still remains When I try to run automatic scan for updates through Lenovo support I get the failure message: "The package catalog for your system is currently being updated on the System Update Server. Please try again later" 

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RELEVANCY SCORE 84

I'm experiencing an issue with intermittent shutdowns on my new T580 (20L9) with the Ultra Docking Station (40AJ). The issue appears to derive from the Intel Dynamic Platform and Thermal Framework driver, as I typically see a corresponding error (DPTF Event ID 256 - Unhandled Exception) in Event Viewer, the details for which I'm including below. I'm running Windows 10 x64 1803 (Build 17134.81). It appears that certain CPU/GPU-intensive tasks will tip the driver to immediately put the system in sleep mode, so not technically a full system shutdown. Most recently, I attempted to restore a browser session in Chrome after an OS restart, opening a number of browser windows w/ multiple tabs each, which triggered the issue. Over the course of my daily use, it will happen anywhere from one to five times, and it's extremely annoying. I have not experienced the issue with the system undocked, however, my computer is docked about 90% of the time I'm using the machine, and I did recently update to Win 10 1803, which could be part of the problem (?) I am using **all** of the latest drivers available on Lenovo's site, including that for the Intel Dynamic Platform and Thermal Framework, version 8.3.10207.5567 as of the time of this post. I'm also running the latest BIOS, i.e. 1.10.  I'm not sure if there's a BIOS setting available that could help with the issue or some power management setting? I'm including the full Event Viewer details below. Please advise. Log Na... Read more

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RELEVANCY SCORE 84

I'm experiencing an issue with intermittent shutdowns on my new T580 (20L9) with the Ultra Docking Station (40AJ). The issue appears to derive from the Intel Dynamic Platform and Thermal Framework driver, as I typically see a corresponding error (DPTF Event ID 256 - Unhandled Exception) in Event Viewer, the details for which I'm including below. I'm running Windows 10 x64 1803 (Build 17134.81). It appears that certain CPU/GPU-intensive tasks will tip the driver to immediately put the system in sleep mode, so not technically a full system shutdown. Most recently, I attempted to restore a browser session in Chrome after an OS restart, opening a number of browser windows w/ multiple tabs each, which triggered the issue. Over the course of my daily use, it will happen anywhere from one to five times, and it's extremely annoying.
 
I have not experienced the issue with the system undocked, however, my computer is docked about 90% of the time I'm using the machine, and I did recently update to Win 10 1803, which could be part of the problem (?) I am using **all** of the latest drivers available on Lenovo's site, including that for the Intel Dynamic Platform and Thermal Framework, version 8.3.10207.5567 as of the time of this post. I'm also running the latest BIOS, i.e. 1.10. 
 
I'm not sure if there's a BIOS setting available that could help with the issue or some power management setting? I'm including the full Event Viewer details below. Please advise.
 
... Read more

A:Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

Did you ever get this resolved?  I have a user with the exact same symptoms, but we haven't done a lot of testing off the dock yet.  We've updated to the latest Intel Thermal Framework drivers from Lenovo (Just came out on 6/8) but that didn't help.  Updated to the latest drivers from Intel, no better.  Tried dock firmware, nothing.  Lenovo came out and replaced the system board - no better.  We push a clean corporate image to ALL machines, include a few hundred Thinkpads we have out there, and this is the only one exhibiting this behavior (Also the only T580 we have out there so far, everything else is T480.)  Lenovo wants their image back on it before we do anything else, which is tough because the user is a few hundred miles away.

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RELEVANCY SCORE 83.2

Hello! My wife's work TP was upgraded to a T470 so I thought hey, maybe a new monitor would complement it nicely. So I was thinking that something like the LG 29UM69G-B, with its 2560x1080 resolution would help her with those huge Excel files she's always working with... Before buying it I'd like to confirm, if anyone can help, if the laptop supports resolutions such as this when output is to a monitor? And in general, what resolutions are supported, really? Thanks!Themistocles

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RELEVANCY SCORE 83.2

hi, I have an issue with my EliteBook 840 G2. When I connect a LG 25UM57-P 25 (ultra-wide, 2560x1080) as an external monitor, the resolution is limited to 1980x1080 (instead of 2560x1080). I have updated the graphic driver to the latest available but it didn't solve the issue.I have no problem when connecting the same monitor to an EliteBook 840 G1. Any idea on how to solve this ?Is there anything specific in the G2 that prevent the use of that kind of resolution? Thanks in advance. 

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RELEVANCY SCORE 83.2

Hello,before I updated the firmware utility, my thinkpad A485 was recharging witht he 65 watt adapter attached to the docking station.However, now I need the 135 watt adapter attached to the docking station?Why is this happening?is there a way to uninstall the driver update? I cannot find anything related to dockign station in the contorl panel-->uninstall programs. Please help me, this is very frustrating. I am using the docking station for just one 1080p  display, it was able to work smoothly with the 65 watt adapter plugged to the docking station.My laptop was charged and the ports and the 1 1080p display was functional. Please help me, I do not want to use the 135 watt adapter as I need it for another lenovo dock.

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RELEVANCY SCORE 83.2

I have ThinkPad T470 laptop with Windows 10 pro x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too.But...when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock. I believe the driver of external speaker plugged into dock is well-installed and well-detected by the device managerI already set it as default audio output and can see the volume symbol up-and-down while testing it.I also had my T450 docked and the audio port from this Ultra Dock worked just as expected!! It seems everything works fine but still no sound can be heard when T470 is docked.Is it a bug when using Dock with T470 docked ??What do I need to do to get the Ultra Dock's audio port working?Anyone can help ?? Thanks a lot in advance!Kind regards,Jimmy


























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A:Audio port on Ultra Dock docking station not working with T470 docked, but it worked with T450.

But...when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock. I believe the driver of external speaker plugged into dock is well-installed and well-detected by the device managerI already set it as default audio output and can see the volume symbol up-and-down while testing it.I also had my T450 docked and the audio port from this Ultra Dock worked just as expected!! It seems everything works fine but still no sound can be heard when T470 is docked.Is it a bug when using Dock with T470 docked ??What do I need to do to get the Ultra Dock's audio port working?Anyone can help ?? Thanks a lot in advance!Kind regards,Jimmy

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RELEVANCY SCORE 82

I have a t480s coupled with basic docking station type 40AG. everything was working perfectly fine until yesterday I updated the Thinkpad docking station utility unsuccessully. this generated an error message any attempt to load the docking station driver (see enclosed file description) proved unsuccessful. Any possibility to restore the situation ex ante or to overwrite these errors> thanksenclosed file description and error message

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RELEVANCY SCORE 79.6

Hi, I own an EliteBook 8770w with docking station A7E32AA. I'd like to connect a ultra-widescreen external monitor (3440 x 1440). I was not able to find information whether such monitor can be connected to this laptop (via DisplayPort or DVI) using full resolution. Graphics chip AMD FirePro M4000 supports 4k resolution according to the specs. Does anyone have any experience with a simular setup? Thanks, Matej 

A:Ultra-wide (3440 x 1440) external monitor on EliteBook 8770w

Hi, Hope the following information helps: DISPLAYInternal17.3" diagonal LED-backlit HD+ WVA anti-glare (1600 x 900)17.3" diagonal LED-backlit FHD WVA anti-glare (1920 x 1080)17.3" diagonal LED-backlit FHD UWVA anti-glare DreamColor (1920 x 1080)HP Privacy Filter supportExternalUp to 32-bit per pixel color depthDisplayPortSupports resolutions up to 2560 x 1600, 30-bit color depth at 60 Hz, and full HD (1920 x 1080) monitors, 24-bit color depth at 120 HzVGAPort supports resolutions up to 2048 x 1536 at 75 Hz, and lower resolutions at up to 100 HzDVI-D (single link)Video signal available through DVI port in optional HP Docking Station (sold separately) supports resolutions up to 1600 x 1200 at both full and reduced blanking, and 1920 x 1200 at reduced blanking Regards.

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RELEVANCY SCORE 78.8

 When I connect my Thinkpad P50 to my external monitor (Samsung C34F741) directly using the mini Diplayport (connector on the side of the laptop) everything works fine. The resolution 3440x1440 @ 100 Hz and sound on the monitor speakers all work flawlessly. However, when I connect the same external monitor to the Displayport of the Lenovo Workstation Dock (using the same cable), the video works fine (same resolution and refresh rate as above), but the audio on the monitor speakers lags behind the video. The lag is at first barely noticable but increases as time passes, eventually getting out of sync a few seconds. I have the latest nVidia drivers and the latest Workstation Dock firmware installed. I am suspecting the external Displayport on the docking station is not capable of driving the high resolution at such a high refresh rate. Is there indeed a difference is specs between the laptop's Diplayport and the Docking station's Displayport? Can anyone offer any suggestions? Thanks.

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RELEVANCY SCORE 78.8

I have the Inspiron 5748 and the D3100 docking station.
Windows 10 creator update installed, all latest updates drivers etc.
DisplayLink Manager v8.0.762.0

I have an external HDMI monitor, the problem is simple.
When the monitor is plugged in the docking station anything using that HDMI screen DOES NOT use the NVIDIA GPU, it uses the on-board Intel chip.
When connecting the monitor directly to the laptop all applications on the external monitor use the NVIDIA GPU (I have this as default in the NVIDIA control panel)

Please advise on how I can get the D3100 to work with the NVIDIA GPU.

Many thanks.

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RELEVANCY SCORE 78.4

I have Toshiba Tecra in a docking station but can't get the BenQ monitor attached to the docking station to display. The plug in monitor displays OK at boot-up but as soon as the PC is booted up the plug in monitor drops out (No signal mesage) and the Tochiba screen kicks in.

Any help out there on fixing this problem ?

PMGINT

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RELEVANCY SCORE 78

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 77.2

Hello, my new docking station only has one VGA port....what is the best way to connect a 2nd monitor to the docking station?

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RELEVANCY SCORE 77.2

I detached my screen from the docking station a week ago. Now, I can't get the hdmi drive to detect  my external monitor. it's as if the hdmi drive isn't active

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RELEVANCY SCORE 76.8

Hello All,
I work in a school district and we have a number of Dell Latitude 3350 laptops along with a Dell D1000 USB3.0 Dual-Video Docking Station. One of the docking stations has recently started having a strange issue with the USB ports seem to stop working. The video and LAN ports seem perfectly fine and continue to work. But the teacher will lose connectivity to their mouse, keyboard, and document camera.
I can disconnect and reconnect the USB cable to the laptop, but not even 15 minutes later the same issue comes back. I've reinstalled the drivers, and even replaced the entire unit (and it's USB cable) with a brand new one out of the box and the same issue still comes up.
Could this still be a software/driver issue? Or am I potentially looking at a bad USB port on the laptop?
Many thanks for any and all help. Have a great day!

A:Dell D1000 Docking Station

A bad USB port on the laptop seems unlikely if your video and LAN traffic are working correctly given that they're also flowing through your laptop's USB port.  You can certainly test another USB port on that laptop (assuming that system has more than one), although even that wouldn't be a conclusive test since all USB ports on a system are often wired to the same controller chip.  Do you have another laptop you can test with?  Otherwise, the best way to rule out drivers would probably be to get the latest version available directly from DisplayLink, which is the company that makes the chips that enable those docks to carry video and other traffic on a USB cable.  Head over to DisplayLink.com for those.  Good luck!

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RELEVANCY SCORE 76.8

I bought a Dell Inspiron 15 laptop, i15RV-1334BLK. Are there docking stations available for this? I don't see any place on the bottom where the laptop would dock.
 

A:Dell Inspiron 15 docking station

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