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Lenovo Ideapad Z500 wont start and no led

Q: Lenovo Ideapad Z500 wont start and no led

I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.I have also replaced the charging cable inside the laptop and also used a spare charger. Disconnecting the battery does not resolve the issue eitherWhen plugging in the charger, the battery light does not light up as well.Is there any solution to this? Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad Z500 wont start and no led

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RELEVANCY SCORE 80

Hi AllThis is my 1st post so please bare with me (excuse grammar using a non english keyboard)I upraded from WIN 8 to 8.1 and then WIN 10. A windows update caused brightness problem on my laptop that I cannot correct. I have tried to contact Lenovo direct but I cant get past the laptop seriel nbr input which I take straight from the back of the laptop but it is not recognized I need a new copy of WIN 8 and wanted to know if Lenovo would provide that I have pulled my product key from the computer and I just need WIN 8.Any info geatly appreciatedJohn

A:Lenovo Z500 ideapad

Product key is stored in BIOS, so there is no need to use any app to read it.Download a tool to create bootable media from Microsoft website and install Windows 8.1 using it:https://www.microsoft.com/en-us/software-download/windows8 Moreover at first, you may try to restore your Windows 10 to factory state (do a backup of all important data first). Go to Settings -> Recovery -> Reset this PC and select Remove everything. 

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RELEVANCY SCORE 80

Brightness problem with Z500. I have run all Lenovo system checks, updated Intel and Gforce drivers, appears to be all ok. But the screen on the laptop has gone dim.Isouspect that this could be a power saving issue, any ideas please?










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A:Lenovo Z500 ideapad

Brightness problem solved, due to information below.

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RELEVANCY SCORE 78.8

I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.













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A:Booting from CD/DVD on Lenovo IdeaPad Z500

almoullim wrote:I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.Go to bios and set Boot Mode = Legacy support. Then Save and Exit. See picture below.

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RELEVANCY SCORE 78.8

Which hdd/ssd - dvd drive adapter will fit to Lenovo ideapad z500 ?And which 250 gb ssd drives will fit to it ?Thanks in advance

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RELEVANCY SCORE 78.8

Hi,I own a Lenovo Ideapad Z500 laptop, which is out of warranty...And, its mothrboard is damaged adn not working...I've tried to get assistance from lenovo service center located in HYDERABAD, they are not helping me..I asked them to place an order for motherbard for this specific model.No reply from them... tried 2 more times but, there is no response from them..
These are my device details ..
 
Lenovo Ideapad Z500 (59-380463) 
Processor: 3rd gen Intel core i5 - 3230M (2.6 GHz)RAM: 6GB DDR3GPU: Nvidia GeForce GT 740M - 2GBHDD: 1 TBDisplay: 15.6" screen (1366 x 768)DVD RW DriveOS: Windows 8 64-bit
Serial No: ************
 
Can anyone help me to get the motherboard model number ?If u can point me to the link to buy the product(Motherboard), that would be really helpful....
Thank you..
 
 
Mod's Edit: Serial number removed for owner's protection













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A:Need Lenovo Ideapad Z500 Motherboard

Try Ebay.

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RELEVANCY SCORE 78

Hello all, I have a Lenovo Ideapad Z500 taking long time to boot (almost 30 min) The computer is stuck with black screen during 30 min, before the lenovo logo appears and then it boots fine. Before logo, just a black screen and power looks good. The problem, the fans don't work and the computer gets very warm. Sometimes, because the high-temperatures, it automatically switches down, because temperatures, before seeing the lenovo logo. With lenovo diagnosis software I have checked all the hardware, and the tools says all hardware is ok. My os is Windows 10. Could you please, somebody help me to solve this problem? I'm afraid the heat of the start could harm my computer. Why this boot is taking so long before logo? Thank you in advance, ip

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RELEVANCY SCORE 78

Hello  I'm new here so if i'm not posting this in the right place please correct me  Anyway , im here because i recently bought a new lenovo ideapad notebook Z500 , and just out of curiosity i want to know if the charger i got with it is the original one made for this computer , i mean is there a place where i can check with the serial number , id ... of both laptop and charger  Thanks for your time

A:Lenovo ideapad z500 charger authenticity

Hi Griwwi,
 
Welcome to Lenovo Community!
 
I understand your concern, but these are internal information and not available online for confirmation. Hence, I would suggest you to contact our Technical Support for further Assistance to get the regarding the concern.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards
Shiva Kumar



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RELEVANCY SCORE 78

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).  What is the size and the position of the connector that I should choose? Is a connector Bottom right 40 pins 2,5cm the good choice?

A:screen display for LENOVO IdeaPad Z500

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).  What is the size and the position of the connector that I should choose? Is a connector Bottom right 40 pins 2,5cm the good choice?

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RELEVANCY SCORE 78

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).

A:screen display for LENOVO IdeaPad Z500

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).

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RELEVANCY SCORE 78

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

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RELEVANCY SCORE 78

My ideapad will not update and now has approx. 164 to do. it looks like it is installing but then on the restart it reverts back to previous settings.

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RELEVANCY SCORE 78

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

A:Lenovo Ideapad Z500 Touch - very slow and about Wi...

rushyendar wrote:Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.   What operating system is it currently using? How long have you had the laptop? Do you have an antivirus software installed? Is it HDD or SSD?

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RELEVANCY SCORE 78

Hello, I've had my ideapad z500 for exactly 4 years last month, 4 years in which it worked perfectly (except for the brightness problem that seems to plague this model and had me recover the whole system evry time I accidentally lowered brightness) It still works perfectly, but 3 days ago it suddenly started whirring and vibrating. The vibration seems even throughout the laptop, but the sound seems to come form the left side (again, I can't really tell).First time it happened, I freaked out and force-shut it down (holding the power button). This made the whirring stop, but when I started it again, it resumed. Again, i stopped the machine and I started trying to unscrew everything I found (I mean, it's been 4 years, so I assume I had no warranty anyway), but I couldn't really open anything, so i put back the 9 screws. I mention this because, apparently, me turning it on all sides must've done something to it, because after starting the laptop again, there was no sound. The next days it worked just fine.Today, however, it started again. I didn't close it immediately and I continued using it some 3 minutes (and except for the sound and vibration, everything was working perfectly), hoping that it will go away, but it didn't and I turned off the laptop. Other details that might be important:-while I normally use the laptop for cpu-intensive tasks, this occured in a week when I distinctively didn't do anything other than text editing and web browsing. The c... Read more

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RELEVANCY SCORE 78

HelloI recently upgraded my windows from version 8.1 to 10And I think it's not bad, but a bit later than 8.1 booting, it's getting much faster in Windows before.But now it's a little slowIt's not a problem in running programs, but I feel this laptop is not built for Windows 10. Will there be a problem?I feel a little pressure on the laptop hardware.Is it better to go back to the previous version?It's also important to add that all drivers are safe and fully installed without problems (even the brightness problem does not exist for me)

A:Lenovo Ideapad Z500 Win10 Performance

It's hard to tell, without knowing your laptop's specs. Could you share you CPU model, how much RAM do you have and what SSD/HDD model you use?

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RELEVANCY SCORE 77.2

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 77.2

Hi to all,i installed a new HD ssd samsung evo 256 gb, all works goo and now i have a perfect pc but ther is a unpleasant problem. Num lock and Shift key leds word fine, but if i press "Fn+spacebar" the light of keyboard don't work. the light does not come on. how to fix this trouble?

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RELEVANCY SCORE 77.2

Helloto the point: i want to underclock the speed of memory from 1333 to 800. But to do that, i need to go into BIOS Advanced option (chipset) and here is the problem. There is no advanced option in my BIOS version 3.7 in my Z500 ideapad. Is there any chance of getting there ? Or this option is locked ? 

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RELEVANCY SCORE 77.2

Hello, I have these 2 problems. My keyboard desn't work anymore. At the begin, the problem involved some numbers and few characters. Then I've tried to follow the instructions Here in the second message. And now all my keyboard doesn't work. What can I do or install to solve this problem?     the second one is brightness related. If I reduce the brightess, then I can't change it anymore and I have to keep it the way it is.  I run a window 8.1  Thank you   

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RELEVANCY SCORE 77.2

Hi all thanks for taking the time to read my post I own a basic lenovo ideapad z500, the 4gb ram version with i5 Processor.I was interested in upgrading the RAM in the laptop, using CRUCIAL Memories diagnostic tool, I wanted to order another 4gb of RAM to help speed the laptop up. What screwdriver do I need to open up the laptop? What is its name or is it a generic one for all of the screws to get to the RAM BAYS? I am unsure as to what one i need. Thanks so much.

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RELEVANCY SCORE 77.2

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

A:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 77.2

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

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RELEVANCY SCORE 77.2

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 76.8

Hello, I got a lenovo 300 - 15ISK a month back. Now suddenly it would not start. It just fails at bootup. I have attached the screen below. It just restarts after that.

























maxresdefault.jpg ?83 KB

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RELEVANCY SCORE 76.4

Hi Expert,I have a Lenovo IdeaPad laptop Z500 which is getting BSOD and the error is Driver Verifier Detected Violation, so I need to boot in safe mode to troubleshoot but I am unable to boot to safe mode. Having tried f8, fn+f8, shift+restart and f4 all not working even with external keyboard. Windows 8.1 here, there is a one key recovery but it will remove all but data, the laptop don?t come with CD or USB. Appericate if anyone can assist me on.Thanks

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RELEVANCY SCORE 76

Hey guys!! So yeah, I have a Lenovo Ideapad Y700 15ISK laptop. It's a really cool laptop! And it's a monster in gaming! Also, it's new. I had it with me for about 2 months now. I have no negative comments about this laptop. This laptop was my dream laptop. I always take care of it and made sure it is in top condition.  But you see, One day, like 3-4 days ago (sunday), when I got home I turned on my laptop to update my excel table for my expenses, it was bout 90%. After that, I took a nap leaving my laptop still turned on. When I woke up, I saw it was 10% percent. Of course, like any normal person would do, I plugged in the charger. To my suprise, It suddenly turned off by itself right after I plugged in the charger to the wall socket. Thinking that It just got lowbat, it was all right for me. Or so I thought. After that, I noticed that there were no lights that indicate that it is charging in my laptop. Please help!!! It's been 3 or 4 days now and I still can't use it!!! It won't charge, it won't turn on because of the lowbat and I can't fix it.Any ideas?? (i have a background on Electronics Engineering if it matters) i did some analysis. 1. I'm pretty sure that the battery is okay, but of course it's lowbat cause it shutdown at 10%. 2. My charger is perfectly fine. (I tried it on another y700 at a store, also, my laptop does not charge with another y700 charger) 3. I do believe that it is in the hardware because, like I said, the light indicator shou... Read more

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RELEVANCY SCORE 75.6

Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

A:Lenovo IdeaPad Z500, Windows 10 Wifi driver and connection problems

Hi Nichar,Please download  the driver of the wifi and bluetooth  card from Intel.com.  Then download the windows update troubleshooter here. Use the the troubleshooter to hide any update for the wifi and bluetooth card. Hope this helps.Cheers,





Did someone help you today? Press the star on the left to thank them with a Kudos!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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RELEVANCY SCORE 75.6

Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

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RELEVANCY SCORE 75.6

Hi Guys,

I am a member of the sevenforums and currently have a win8 laptop so thought I'd sign up here (seems to be the same people behind both forums).

I'm having a little trouble and would really appreciate some feedback.

My Lenovo ideapad z500 had 2 keys (K and I) that stopped working (they worked on the touchscreen) and then after that the delete, 8, and arrow keys topped working. Not sure why.

Before I get the keyboard replaced I'm wondering if it could be something else? There's no water damage and I haven't dropped it so I'm confused. I was told it has to be water damage but maybe 1 drop from the condensation on a glass of water is all I can think that may have affected it.

Would be great for some input on this issue.

Thanks!

A:Laptop Keys Stopped working - Lenovo Ideapad Z500 Win8

I was told it has to be water damage



Not true. In fact, water in the keyboard normally does not cause permanent damage. That is, once the water dries, all works again - most of the time. But that does depend on many variables - type of keyboard membrane, how much water, if just water (no sugars or cream, for example), and how much dust, dirt, oily hair/dander, cigarette smoke, cookie crumbs, etc. are under the keys when the water was spilled. The greater damage generally comes when the water works it way through the keyboard and into the computer's electronics.

I would try a regular PC keyboard first to see what happens. If all the keys work properly with a standard USB keyboard, then you can be pretty certain it is the notebook keyboard at fault, and not something more serious.

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RELEVANCY SCORE 75.2

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

A:Lenovo ideapad-Y700 Audio Driver- Dolby wont start...

 I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 75.2

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 62

Hi,My ideapad wont turn onI was using it just last night and today it wont turn on ( i'd press tge power button and it wont do anything )I connected it to the charger but all that it would do is light up the charge indicator.I'd like to get it fixed. Thank you, Jazzmin G

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RELEVANCY SCORE 62

Hi guys, my Lenovo laptop Ideapad G50-70 turns on for two seconds and then turns off. All is see is lenovo on the screen for two seconds. I  remowed HDD and checked in other pc, it is ok.   Please help.

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RELEVANCY SCORE 61.2

Hey everyone,I?ve had a Lenovo IdeaPad P500 laptop for about 5 years now, and it recently just stopped charging. It won?t even turn on or charge when I have it directly plugged in. My question is, do you think I need a new battery for it, a new power jack, or both? It didn?t suffer any physical damage, it just simply stopped charging.Thanks,Harvey

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RELEVANCY SCORE 61.2

I inserted a 32G Kingston SD card and initially the system recognised it and said it was downloading software. This eventually stopped but the card didn't show under This PC. I removed it and entered it again, this time nothing. I have followed a similar link on this community and downloaded the driver software, it said it loaded and installed but no effect. The driver doesn't even appear under the drivers section of control panel.  

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RELEVANCY SCORE 61.2

Im desperately looking for help.When i plug charger in notebook led indicator of batery wont light up and notebook cant be switch on. Even charging not working. I try new charger cable but it wont help. I have open notebook and disconnect battery - nothing changed.I measured if power get to mainbord and there isn problem.Could someone help me? Thanks in advance.

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RELEVANCY SCORE 61.2

Here is a video that details better the behavior of the laptop, all it does flicking in the screen, wont boot up windows at all.

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RELEVANCY SCORE 61.2

Hello,  After 4 and a half months of not being able to use my laptop, I'm getting very frustrated about my brand new lenovo laptop. I bought my lenovo ideapad 700 in Germany in August (240V). I left in September for a year abroad in Japan and used my laptop on the first few days until the battery went down. After that I tried to turn the laptop back on again but nothing worked: no lights, no reaction, nothing. I was using an adapter to conevert the voltage of Germany to japan's voltage (100V). I tried with different chargers, adapters - I tried everything. I even went to a computer store here in japan but even the guy in the computer store did not know what was the problem. I also tried to unplug the battery (from the motherboard, I didn't actually screw it out) and held the power button for at least 30 seconds and tried to turn it on again - still nothing. I tried everything I could think of and with everyday, my frustration and disappointment in lenovo gets bigger. Please, I just want to use my laptop, help me..  Desperate regards,Robin 

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RELEVANCY SCORE 61.2

    Hello, I need any help I can get.  I we hvae a Lenovo IdeaPad that suddenly wont boot up.  Was told there was a pop up warning about a battery that needed replaced, but unclear on WHICH battery.  When power button is pressed, the fan starts, runs for 3 seconds and shuts off.  The touchkey lights all light for a second then go out, except fo the volume touchkey.  No sound of spin up on HDD, no flicker on screen.  Have removed battery and tried to start on cord, with same result.  Cord tested good, with a clean 20.6 V  Have heard that dead/faulty CMOS battery can stop some laptops from starting, but unclear on where it is, or even a real possibility.

A:Lenovo IdeaPad z565 wont boot

I have heard that same rumour about the CMOS battery, but I've never seen a real live case, so I'm not so sure that it is true.
Your symptoms are indicative of a blown motherboard, but there is one more thing to try before concluding that.
Unplug the machine, remove the battery, then hold the power button depressed for at least 30 seconds, longer if your finger can stand it.
Then plug in and try to boot up.

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