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Sound not working - Windows 10 - Lenovo Flex-2 15

Q: Sound not working - Windows 10 - Lenovo Flex-2 15

My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

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RELEVANCY SCORE 200
Preferred Solution: Sound not working - Windows 10 - Lenovo Flex-2 15

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 70.4

respected all,lenovo companion not working properly after upgrade to Windows 10 v 1703 (creator update)its shows errror even after update of system interface foundation driver Modle no: flex 3 1580 type 80R4system interfae foundation driver v 1.0.76.0lenovo companion v 3.72.1.0Windows 10 - 1703  requsted to all please informe me if any has fix for above issue.i had attached screen shot for above reported problem too. thank     

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RELEVANCY SCORE 66

the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

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RELEVANCY SCORE 66

I bought Lenovo flex 4 80VE000FUS, I observed small sound when I tap on touchpad, I can observe this working in a silent room. Seems there is a space between the electronics beneath the surface.  When tapping the surface there is a clicking sound produced. Can this be normal in all flex 4 or is this problem with mine. 

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RELEVANCY SCORE 66

As you can see there are multiple problems that have come up in this notebook. I recently reinstalled windows 10 to solve some other problems. The installation went perfect and afterward everything seemed to work fine. When my wife turned it on the blue BIOS screen came on (as it did before the installation) and I was unable to use the touchpad, mouse or arrow keys to move the selection. I rebooted and it started up fine only the keyboard did not work. I had to use the onscreen keyboard to log in. Once inside, sometimes the keyboard works and sometimes it doesn't. I've tried using the f6 to toggle the touchpad on but it didn't work. The keyboard is touch and go and now the blue screen BIOS sometimes comes up when the computer is started. Any suggestions would be appreciated. I've searched for solutions and haven't been able to find anything that works to solve these problems. I've uninstalled the drivers and rebooted for a fresh re-install of the drivers but that only temporarily fixes the problem. Thank you.

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RELEVANCY SCORE 64.8

Hi!  I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen.  - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again  How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized).  So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case?  I would appreciate any support! 

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RELEVANCY SCORE 64.4

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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RELEVANCY SCORE 64.4

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 64.4

Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

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RELEVANCY SCORE 64.4

I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

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RELEVANCY SCORE 64

Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

A:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

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RELEVANCY SCORE 64

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 64

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 64

My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 64

Hi,  I'm having issue with my laptop flex 2-14. my webcam is not working, it says that the camera it used by other program.i already updated the driver, i also uninstall and reinstall the driver. nothing happens. i also tried to turn on the privacy settings for the webcam, still not working!!! i cant use my skype Windows 8 Could you please check what would be the issue?THANKS

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RELEVANCY SCORE 64

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 64

I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













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A:Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !
 
Water spilled into a laptop can cause a variety of problems as well as short  circuits.  It would be difficult to pin point exactly where your problems lie.  I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem.  I would suggest you open it up and let it continue to dry out, before proceeding further.  For your reference here is a link to your model's Hardware Maintenance Manual.......
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

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RELEVANCY SCORE 63.2

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 63.2

I recently updated to the Windwos 10 Fall Creators update (Build 1709, 16299.125), and as soon as I updated, the graphics driver failed and switched to the Microsoft Basic Display Adapter. I tried updating and rolling back the driver without success. My driver right now is at the latest version (10.18.10.4358). I already tried fixing this issue with Microsoft support but they couldn't find any solutions. Microsoft Support Link: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/intel-hd-graphics-not-working-... 

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RELEVANCY SCORE 63.2

the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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RELEVANCY SCORE 63.2

Hello, i am using an hdmi to hdmi cable to try to connect to a Benq projector. i use the same cable from my tv box to the projector with no problem but when i use the lenovo flex 5 15 it will not recognize it. I can use an older computer to the benq with the blue PC connector and it works also, am i missing something or is my hdmi not working properly?thanks

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RELEVANCY SCORE 62.4

Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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RELEVANCY SCORE 62.4

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 62

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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RELEVANCY SCORE 62

Updated to new BIOS, have Conservation Mode turned on in Vantage app but it is not going into Conservation mode.  Battery remains at 99-100% all the time.  Any ideas on how to resolve this.

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RELEVANCY SCORE 61.2

The problem started two days ago as they were hanging a little but worked by time. yesterday none of them were working then I googled the problem and found it is common in many devices so I thought it is a software issue. This morning, they were working perfectly and after coming home, none of them works.I tried many solution as disabling filterkeys, uninstalling the keyboard from device device manager and updating windows, however none of them works. sometimes it worked after changing the language from language bar. it is totally annoyning for meThanks god touch screen is working that i write this post. any suggestions?!

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RELEVANCY SCORE 58

Hello so I was finally able to get Windows 7 on my Flex 3 but I have ran into some problems. I have no wifi connection because its missing the driver but when I need to use a usb to use install the wifi but since the usb ports on the laptop are usb 3.0 they are not functioning. Any Ideas? I do not like windows 10 thats why I downgraded. Thanks

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RELEVANCY SCORE 57.2

I Have a Lenovo Flex 2 14 laptop whih just got ended up with its warranty a week back, till yesterday everything was just fine but today when I switched on laptop and it was showing low battery and on same time , connected it with the charger. I noticed some thing strange that its not at all getting chrged instead it says 0% available(plugged in ,but not charging). I tried un-installing the battery adpater n other driver drom device list on control panel and rebooted but it didnt helped out. I am asking for a favour from experts here to throw some light to sort out this issue, hoping for a quick response from your side.  Thanks & Regards,Mithun 

A:LENOVO FLEX 2 14 BATTERY PROBLEM AFTER WINDOWS 10 ...

Hi Even i have the same problem with my Flex2 14. I tried the solution iof removing battery, holding power button for 30 seconds and reinstaling battery. i also tried with uninstallaing and reinstalling the AC adapter and ACPI. Nothing works. Finally tried to approach lenovo service centre but to my surprise, they tod that battery is not available(?!!). Appreciate if somebody from lenovo is kind enough to resolve my problem.

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RELEVANCY SCORE 57.2

I encountered a problem with Win10 which required me to do an OS Reset.  This removes all my applications and reinstalls Windows, which worked exactly as expected.  My OS now works well, and I have recovered a number of applications I installed, but my 12 pre-installed apps (beginning with Lenovo ____,  are still missing.  They are not on the backup partition on the HD.  They are not downloadable from the support site.  How can I get these back?

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RELEVANCY SCORE 57.2

Hi Everyone, I just got the FLEX 3 brand new from work and it automatically updated today  to the Anniversay Update. After about an hour update, once restarted, my mouse and keyboard has a very noticeable lag. It's horrible! Why is a brand new laptop lagging? Any ideas on how I can get rid of this lag? Thank you in advance! Darwin

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RELEVANCY SCORE 56.8

I am currently using a Lenovo Flex 3 1470 and the keyboard for it stopped working and now I can't type any numbers or activate any function keys. I have spilled tea on my laptop and got it wet in the past so I am now looking to get my keyboard replaced.  I have managed to find some Flex 2 14 inch US keyboards on eBay for less than $20 that look exactly the same as the one on my laptop, but I can't be certain unless someone confirms.  Are the 2 keyboards the same? 

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RELEVANCY SCORE 56.8

Hi i got a question regarding the compatibility of the charger of lenovo flex 4 to the flex 5. I want to order the flex 4 charger because it is much cheaper than the flex5 one but i dont know if they re compatible. They look exactly the same so can someone please enlighten me??  

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RELEVANCY SCORE 56.8

on 16/5/2016 i was playing with my flex laptop and at night i was downloading a game and after a while my laptop started lagging so i shuted it down and when i turned it on it shows preparing automatic repair under the lenovo logo and after that its black screen with a crusor please i need help i 've tried using a installation windows 10 disk, using the novo button nothing worked i need help please.

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RELEVANCY SCORE 56.8

Hello everyone. I must say that it is a lovely laptop but the touch screen issue is making me very upset. I called  Lenovo and Microsoft support and those people doesn't even have a bit of knowledge. Many incertain process and lot of doubts in them. But it can't be a hardware problem. I bought it 1 week ago and when I opened the factory sealed box the touch screen worked perfectly! And a few hours later would stop working. No pen and touch input available, no hid compliant touch screen in device manager. I read almost every thread about this complain in this forum. Tried everything without success. The laptop is 99% good.. But without the touch screen is like trash. Hope someone can understand and if there's a solution, please tell me and I beg you send me specifics links or specifics procedures, please don't tell me "go to support.lenovo.com"  or "do a system recovery or windows 10 update", etc. Thank you. 

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RELEVANCY SCORE 56.8

Hello all,

I have a problem installing windows 7 on my new windows 10 laptop. I find it very weird how I change settings in the BIOS to support all legacy stuff like windows 7 and I try to boot from USB all the way to dvd and nothing works. What I mean is when it is done booting, it says " No drivers were found" and there's not a hard drive for me to choose windows 7. It's weird though because there are windows 7 drivers on the official support page, yet I can't install it?

I just need to see a hard drive listed but nothing pops up, and yes I've formatted it already using diskpart.


Thanks

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RELEVANCY SCORE 56

I got a Lenovo Flex somewhere around 2/15 it was lightning fast. apps opened just as fast as I could click them and I jumped on the Windows 10 deal just as soon as I could. I loved windows 10 for the first two months but after a bad update that forced my computer into endless reboot loops for hours on end, I decided to go back to factory default settings and start over. The system would crash to blue screen constantly even if I wasn't doing anything. step away from the computer with nothing opened and come back and it had BSOD then tried to reboot and would land me in the BIOS settings menu. I researched online and found that it was most likely my graphics driver that was the cause of all this. but I couldn't get to safe mode to fix it. It eventually got so bad that it wouldn't even see the boot sector and I even tried to install Ubuntu Linux. That failed as well because once again, I couldn't see the boot sector or the hard drive which lead me to believe that it might be a hardware malfunction.
I was getting ready to ship it back on warranty when a friend told me to shutdown my machine and reboot while holding the 0 (zero) key. I did that and lo I got to my login screen where I promptly jumped over the safemode, uninstalled the graphics driver and rebooted my machine. It booted back up and acted normal except now, even though it would still boot up pretty quick, the rest of the computer is painfully slow.
I wondered if it might be a bad systems setting or something so I wa... Read more

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RELEVANCY SCORE 56

 Tried to do a fresh install of windows 10, but the installation doesn't detect the NVMe sansung ssd.

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RELEVANCY SCORE 55.6

I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

A:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

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RELEVANCY SCORE 54.8

Hello, Windows 10 fall creator auto update initialized & update failed multiple times. Requesting to pls confirm is it compactable with Flex 2-14D or tested. Problem is that, I'm unable to stop auto updated & post update installation failed, Its getting downloaded everytime. Why lenovo not prepared for such updates? Regards,VR No clear error logs as well.  

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RELEVANCY SCORE 54.8

Hello everyone. Few days ago my laptop has made some update itself. And now I got few problems. First I noticed that my Google Chrome started to NOT respond. Then I couldn't even open any Folder on my PC. I tried to reset it with 10 second pressing on/off button.But nothing has changed. On the second day when I tried to zoom in on my Touch Screen, noticed that it doesn't work. Neither does keyboard on screen working. I have reinstalled my PC. Waited for half a day.... and it showed ALPS Apoint2k isn't working. I have tried everything. Downloading new drivers from manufacturer, scaning Windows and all that. Today I found out that there is no Tablet PC settings on my laptop anymore. When writing in Windows Search TABLET PC SETTINGS, it comes that " Tablet Buttons are not installed on this computer" "For more information,check the documentation that came with your computer or go to the computer manufacturer's website" Can anyone help me,please?((

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