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Computer Shuts Off Multiple Times

Q: Computer Shuts Off Multiple Times

When I try to install Windows XP onto my computer, my computer shuts down. I'm pretty sure I have enough power, as I am using a Intel i3 and the only other things that require power are my CD Drive and my Graphics card (NVidia GeForce 210, which can be seen here http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=5271085&CatId=28). They are all low profile things, and I am running on a 300 watt power supply. All fans are spinning, and I connected everything correctly. No noises happen when it shuts down, it just does it.Do I have to buy a new PSU?

Preferred Solution: Computer Shuts Off Multiple Times

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer Shuts Off Multiple Times

A 300w power supply would not be considered enough power. It may be tht you need a new power supply. More along the lines of a quality manufacturer 450 or 500 watt power supply. Corsair, OCZ, Thermaltake, Enermax, Seasonic, PC Power and Cooling are quality manufacturers among a few others.

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Yoga 900 laptop shuts down abruptly while being in use. This has been happening since last couple weeks The laptop was purchased in 2016 summer. Installed anti virus and checked for virus. Nothing turned up. Installed all the latest Windows 10 updates. Nothing is helping out so far. What's the best way to resolve the issue? Is anyone else having similar problems?

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I have a pavillion beats laptop and sometimes my screen just goes blank or the computer shuts off in the middle of me using it. Is there anything I should be looking out for or can do to stop this?

A:Computer shuts off at times

Hi there @Bwriter,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your HP Pavilion Notebook PC is randomly shutting down on you.  I am going to provide you with troubleshooting steps even though at this point I do not have which Operating System you are using. The steps could still help you resolve the issue.  Did you receive any error messages?Do you have any beep codes or blinking LED lights? How long has this been happening for?Have you done a BIOS reset?Do you have the Notebook ventilated? What do you sit your Notebook on when you are using it?Is the fan noise louder or constantly spinning?Have you done any updates using Windows Updates or the HP Support Assistant? Updating your Notebook computer including the BIOS has been the solution for some, stopping apps from starting when the Notebook powers on for others. Some people have found that the Accepted Solution was simply doing another Windows Update. Here are some links so that you can perform the steps above: Updating your Notebook computer BIOS - This document provides step by step instructions for you to follow. Using Windows Task Manager to identify corrupt processes: Services that you do not use ... Read more

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Hi Folks I am new here and have the following problem....we just moved and the computer died...it was shutting off ...it was determined it was 4-5 years old and the fans weren't working properly and decided to get a new system
which is as follows:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)
Processor a Main Circuit Board b
2.80 gigahertz AMD Athlon II X2 240
256 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded


760.15 Gigabytes Usable Hard Drive Capacity
673.47 Gigabytes Hard Drive Free Space
with 2048 Megabytes Usable Installed Memory

Anyway...this computer is now shutting down on a regular 2-4 times a day and then restarting with an error report sent.... one thing is BC code 24
I changed where i plug in ...there do not appear to be any electrical surged occurring....whats going on and do you think its the wiring in this house we are renting?

A:Computer shuts off 2-4 times a day


chkdsk /r

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I has been doing this for a while. I am surfing the net and it will shut down with no warning, then sometimes it turns back on on it's own and immediately shuts down again then repeats this sometimes. Sometimes i will turn it off and it will turn on in the middle of the night on it's own.

Here is a hijackthis log. please help this is annoying.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:01 PM, on 9/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Syman... Read more

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A message suddenly appears on screen saying that my computer has encountered a problem & needs to restart. It does not say what the problem is but this is now happening several times daily.  I copied & pasted the summary of the most recent event below:  Appreciate any assistance here! Log Name: SystemSource: Microsoft-Windows-Kernel-PowerDate: 30/11/2016 5:27:08 PMEvent ID: 41Task Category: (63)Level: CriticalKeywords: (70368744177664),(2)User: SYSTEMComputer: SupercomputerDescription:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /><EventID>41</EventID><Version>4</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2016-11-30T06:27:08.640849400Z" /><EventRecordID>8131</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>Supercomputer</Computer><Security UserID="S-1-5-18" /></System><EventData><Data Name="BugcheckCode">126</Data><Data Name="BugcheckParameter1">0... Read more

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I built the following computer:

Antec SLK2650-BQE with 350W PS
Intel Pentium 4 3.0 GHz
Two Corsair ValueSelect 256 MB DDR400
ATI Radeon X550
Creative SoundBlaster Audigy 2 Platinum with Front Panel Jacks

It's running a fresh install of Windows XP Home. At random times, it will shut off by itself with no error message -- sometimes after an hour, sometimes after a day or two, sometimes with applications running, sometimes with nothing running. It boots back up fine and has no other issues. All drivers and BIOS are latest and nothing is flagged in the hardware manager.

The ASUS PC Probe reports CPU temperatures no higher than 53 C, even under continuous heavy load, and all voltages stay very close to spec (within 0.3 V).

Any ideas?

Thanks. Larry

A:Computer shuts off at random times

Forgot to mention

I forgot to mention that the Intel Pentium 4 630 didn't come with any thermal paste, so I didn't apply that below the stock heatsink.

Is that an issue?

Would the ASUS Probe report a false heat score and the CPU actually be considerably hotter?

Thanks in advance. Larry

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I'm running Windows 7 64bit and having some very strange errors. I have new RAM, a new video card, and a new Cooler Master PSU; I've ruled out the RAM already since it did the same thing with another new stick. I don't have a different PSU to test, sadly.

Now, when I installed Windows 7, there were some issues. I was installing to what was originally Drive F, which then became Drive C with the new install. Some boot files ended up on Drive D (Formerly C) and had to be copied over or I had weird boot errors. If there are any missing files that might cause what's happening, please let me know. But I ran SFC and it brought up no problems.

So, what happens is that when I'm just using the computer (blogging, photo editing, playing a game, doesn't seem to matter what I'm doing) it will shut down, as if the power just went out. I still hear things working in the case, either fans or the PSU, after the shutdown. Not just for a few minutes either, there will be 'activity' in the case for hours after it supposedly shuts down. When I press the power button on the front of my case, nothing happens, no LEDs, nothing. If I hold it down for 5+ seconds, nothing happens. I have to flip the power switch in back off and on, then press the front button. Sometimes my USB keyboard won't be recognized during boot and I have to unplug it and plug it back in.

The only error that seems to show up in event logs is a kernel-power one letting me know that the computer shut down unexpectedly, which I a... Read more

A:Computer shuts down randomly 2-3 times daily

This sounds like your power adapter is failing or about to fail. Post your PSU wattage and make and model #.

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I've been experiencing issues of my computer shutting down, restarting itself, or freezing at random times. Also, it is slow. At my Event Log under System, it says the following:

Source: DCOM
Event: 10024
Type: Error

The machine wide group policy Access Limits security descriptor is invalid. The security descriptor is defined as an invalid Security Descriptor Definitions Language (SDDL) string. The requested action was therefore not performed. Please contact your administrator to get the security descriptor corrected in the Group Policy settings.

I have scanned my computer with Avira, and I didn't find any problems.

Lastly, here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:51 PM, on 29/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files�... Read more

A:Computer shuts down by itself or freezes at random times

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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My computer has become extremely sluggish as of late, and takes a long time to open simple programs, such as Internet Explorer or Mozilla Firefox. On Startup, it will take at least 5 minutes for any program that I click on to begin.
When any program begins for the first time after Startup, it usually stalls, crashes, and then my computer subsequently crashes altogether-- then I have to reboot it to restore functionality. I believe the problem to be low RAM, as I know that I need an update, but I am unsure if it is more than that.

At times, my computer will also begin the procedure to shut itself down (it does not simply "click" off), with no instructions to do so from me.

I am running Windows XP Home Edition Service Pack 2 (build 2600), and AVG Anti-Virus Free Version 9.0. I run AVG weekly, and no viruses have been found as of late. However, when I plugged my flash drive (a CBM USB flash disk) into my computer about a week ago, an AVG prompt popped up, saying that a virus identified as "Worm/Generic_c.ZS" was identified in "f:\autorun.inf." This infection is now housed in the AVG's Virus Vault, but I do not know if it has had any negative impact on my computer because of its' appearance.

To speed up my computer, I have tried:
* Windows Defragmenter
* Windows Disk Cleanup Tool
* Bug Doctor Version 3,0,3,8
... Read more

A:Computer is extremely sluggish, and shuts down at times by itself

Can you boot into safe mode or run a clean boot . Let us know how the pc runs then. It will help us figure out if this is a software issue or hardware.

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["Acer Desktop PC with AMD Athlon II X2 Dual-Core 255 Processor and Windows 7 Home Premium (64-bit)"
4 years old...daily usage ]

Just the facts of what is going on :
-started noticing about 4 months ago...my computer shut off suddenly, about once every 2 weeks
-last month, it started shutting off suddenly about 7 times a day and continuing.every day
-my computer seems to shut off when i go to stream my media to my streaming box media[ a Roku] but it also shuts off suddenly when i am not streaming media, just clicking a website may shut it off.
-Last week, i opened my computer and cleaned out dust from inside my computer. It seems that slowed down the number of times my computer shuts off by itself and the fan does not race as many times a day.
--it seems to take longer to boot up, a couple of times it just froze when booting up
Is it obvious at this point, it is not any software problem but a hardware problem. And how can i determine what hardware problem would it be?
i like the computer and hate to get rid of it.
[this computer is similar to mine ]

A:Solved: Computer appears to be dying...fan races..shuts off 2-6 times a day

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Last night i manually put my computer in sleep mode and went to bed. When i woke up i came down and my computer was rebooting itself then shutting itself down as soon as it rebooted. I stood there and watched it do this about 4 times, all 4 times my screen was black.

I then shut it down manual with the power button then rebooted it and it took me to a "Windows has improperly shut itself down" "Would you like to reboot in normal mode screen? I clicked yes and it took me to windows and it is fine now. What happened and how can i prevent this in the future?

A:Computer crashed in sleep mode then reboots/shuts down unlimited times

update: i just called my computer manufacturer and he said because my GPU card is factory overclocked the lower power state of sleep mode might be the cause of what is crashing it and causing the power cycle to constantly reboot

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I have tried to download software for private surfing & publishing as well as Corel Draw 8 Free Trial Version and all hell broke lose....I could not access the internet for a cpl weeks so I apologize for the first post which I couldnt follow up.
I use this computer for work and communications with family friends etc... back in Chicago whilst Im in Brazil.
I, in advance highly appreciate your efforts attentions tips advice and support, cant do it without you guys !
Bst Rgds,

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Hi, I would really be grateful for some help please as my computer is repeatedly crashing and sometimes freezing. I have scanned it with malwarebytes and also Kaspersky but no viruses are shown.
Really hope that you can help me as finding it difficult to work, not knowing when it is going to happen!
Thanks Jean
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce GTX 470, 1280 Mb
Hard Drives: C: Total - 953866 MB, Free - 805627 MB; D: Total - 238472 MB, Free - 32723 MB; E: Total - 476937 MB, Free - 62833 MB; F: Total - 238371 MB, Free - 166083 MB;
Motherboard: ASUSTeK Computer INC., P5N32-E SLI PLUS
Antivirus: Kaspersky Internet Security, Updated and Enabled

A:Computer Crashing Multiple Times! Help Please

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My computer crashes. A blue screen appears with lengthy error messages. Too fast to read. Computer shuts down. Usually when in IE. Various times online before a crash. A few seconds-30+ minutes. This has happened dozens of times. Then restarts, gives me options of safe mode. I am now in Safe Mode w Networking. Message appears on Task Bar "Microsoft Solution" which lists various "solutions" that are never exactly the same. They include McAfee, Canon Scanner driver, "On-Access Scanner Service", Canon Power Shot driver, and many more.

I have done a system restore. I've updated McAfee and scanned several times. Scan "sticks" on c:\MSOcache\All Users\(91...0000ffice)-C\ProHrWW.exe

I ran Hijackthis. Here is file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:58 PM, on 2/2/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.c... Read more

A:Computer crashes multiple times

I removed McAfee from my computer. No more crashes! I now use AVG, no problems.

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i just finished building my own custom desktop today and i had installed windows 7 64bit home , while doing windows updates i kept on getting several different BSOD's

021812-29530-01.dmp 2/18/2012 7:13:59 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`012caf28 fffff880`0375ddb0 00000000`00000000 Ntfs.sys Ntfs.sys+72f28 x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\021812-29530-01.dmp 4 15 7600 276,272

021812-26254-01.dmp 2/18/2012 6:51:19 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00000031 fffffa80`08ce9f60 fffff880`07d86000 fffff8a0`07be00e3 ntoskrnl.exe ntoskrnl.exe+705c0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\021812-26254-01.dmp 4 15 7600 276,272

021812-31574-01.dmp 2/18/2012 6:15:40 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00000783 fffff880`06f4a480 fffff980`0a280000 fffff8a0`07609920 Ntfs.sys Ntfs.sys+5cd80 x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\021812-31574-01.dmp 4 15 7600 276,272

021812-25038-01.dmp 2/18/2012 5:49:32 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`0317e61f fffff880`02fa1a48 fffff880`02fa12b0 ntoskrnl.exe ntoskrnl.exe+36061f NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+36061f C:\Windows\Minidump\021812-25038-01.dmp 4 15 7600 276,272

... Read more

A:BSOD multiple times on new computer


In order for the BSOD crew to be able to help you, please follow the recommendations in this thread:



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My computer is 5 years old ( bought in 2008) and was completely healthy until a few months now.

Usually when I start my computer these days, the power turns on, fans run but the red light(which blinks when the computer runs) doesn't turn on and thus, it won't even start up the BIOS, stuck.

Even if the computer runs, whenever while doing some activity, my computer gets stuck-the screen stops showing any ongoing activity, like I hit a pause button or something..

Do I need the change the CMOS battery? Or is my harddrive aging?
Please help..

A:Computer won't boot until restarted multiple times.

I realise that this is an unhelpful comment but it really could be so many things.

Personally, I would take various components out of the PC and try it in another PC (or vice versa) to try and isolate the issue.

Also might be worth a try replacing CMOS or at least removing it and putting it back again.

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I have Win 7 64 w/3 devices, one desktop and 2 laptops. I share data folders between the three of them and regardless of the device I share the folder from, it shows up on the other computers multiple times as:
\\PC1\Music and then 9 more using the ~ \\PC1\Music~1 through \\PC`\Music~9, this is true for all directories I share, regardless of which one I click on, they all point to the same real directory. It's not a serious problem, just an annoyance.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II N620 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 320 Mb
Hard Drives: C: Total - 460193 MB, Free - 290908 MB; D: Total - 16441 MB, Free - 2371 MB; E: Total - 99 MB, Free - 88 MB;
Motherboard: Hewlett-Packard, 144E
Antivirus: Norton 360, Updated and Enabled

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I support a Dell inspirion 380
Intel dual processor 3.0,
4gb of memeory, 285 HD

windows 7 pro 32bit.

Sometimes the computer shuts down multiple times a day or not for two weeks. There doesn't seem to have a pattern or error.

I upload a text file from blue screenview.

Thank you

A:My Computer shuts down with multiple BCC errors.

Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

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I have had this problem for the last year.

I get these blackscreens that lasts for a few seconds, sometimes 3-4, sometimes <1.
They don't seem to be triggered by anything special, as it happens both when inside games and outside games. When the blackscreen is over i get this message "Display driver NVIDIA Windows Kernel Mode Driver, Version xxx.xx stopped responding and has successfully recovered."
Sometimes the hud gets messed up ingame and i have to restart it again.

Its different when i play Counter Strike though. The game just freezes and i have to tab out and in again and it will work.
Very rarely (like a few times a year) the computer will just freeze and i have to choke-reboot it.

I'm not sure exactly when it started, but around that time i got a new motherboard and CPU.
The parts in the computer that are quite old are one of the HDDs, 2/4 RAM-sticks and the PSU.

I have attached the SF files to the post.

Help appreciated

A:Computer randomly freezes for a few seconds multiple times a day


Did you reinstall windows after installing new hardware?

Also. How did you activate your copy of windows?

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Hello everyone,
First of all, I know that this isn't a BSOD issue but I wasn't sure about where else to post this thread.

Like the title says, my computer screen freezes with mouse movement and numlock / capslock activation until I ctrl+alt+del and then even those stop but the audio (if I was was watching a video when the freeze happened) still plays. So I have to press the power button until the system turns off, wait a little and turn it back on again. In the past week it's happened at least 35 times. I also get graphical glitches when I'm running programs like chrome. These freezes can happen at any time such as when I'm browsing on Chrome, reading messages on my email client, a couple of minutes after coming out of hibernate etc. Over the last couple of days the freezes have been happening more frequently, I've frozen 4 times in the last 2 hours.

I've run Malwarebytes as well as Avira, I've checked the health of the hdd, the ram (memtest for a couple of hours), the temperature (even had a 140mm pointed directly at the cpu and gpu heatsinks). There's no point looking for gpu driver updates because mine is not supported anymore and I have the latest one. Turned all my startup services off apart from Avira and I've also run sfc/scannow and that didn't come up with anything either.

My gut feeling is that the gpu is dying because if I run the amd test in Catalyst Control Centre to check load temperatures the test fails after a couple of seconds even though t... Read more

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I have had a few times the past few days when logging on to computer that it says it is recovering from a BSOD. BSOD occurred when noone was using the computer.

A:BSOD multiple times, noone using computer, more frequent past few days

Blue Screen of Death (BSOD) Posting Instructions

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I am at my wits end and need help! I am a photographer and need my laptop to run smooth in order to keep up with editing.
HP Envy laptop Running WIN10, NVidia GeForce graphics
I have been having issues for a few months, I uninstalled all my old virus/maintenane programs and installed AVG antivirus and PC Tune Up
Got things running smoothly for a couple weeks, then bam, slow computer again
Hard drive was nearly full, removed over 400G of files, ran defrag, little improvement
When running PS and LR will run smooth for a bit after restart, butt hen gets laggy and restart is again required which helos about half the time.
I KNOW there is something going on that I am missing and after exhausting my own resources I need help!
Had a warning come up 2 days ago about a trojan attached to a canon image browser program I NEVER use, quarantined as suggested. AVG is not picking up anything after multiple scans

A:Sluggish response times, computer hanging, multiple restarts required

ALSO - I wanted to add after installing WIN10 I can only acheive a complete shutdown by holind down my power button. If I shut down from the wondows menu, the screen goes blank like its shutting down, but my power remains on indefinitely. Not sure if this is related but figured I would add it

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I first contacted Dell on October 17th because my laptop (XPS 15) was shutting down every few minutes, without warning. After performing all of the online diagnostics tests without finding any errors, they determined that I need a new motherboard. The service call was made two days later, and my motherboard was replaced. However, my laptop no longer boots properly (I must try turning it on and then off at least 5 times before it will go into the proper boot sequence to start), all but 1 of the USB ports are not working, and my speakers are not working, either. I contacted Dell immediately again to inform them of the problem and they said that they would come replace the motherboard once again. The next service call was scheduled for Wednesday, November 2nd. I made rescheduled meetings and arrangements to work from home, but received a call at 10 AM saying that the part was not in, and so they would not come to service my laptop. I was frustrated, since I had scheduled the service call many days in advance and was never told that the part was not available. Yesterday, November 8th, I received many missed calls on my phone. When I called the number back, the technician said that they had gone to my house, and when I was not home, they closed my service call. I would have to call back to create a new call. I was never informed that they would come yesterday, and I was out of town on business so I could not be home for the service call. They told me that the part had come ... Read more

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THANK YOU FOR YOUR HELP!!!!!!!!!!!!!!!!

Now when I go online, IE automatically opens (I don't use IE, I use Firefox) and ads pop up. Also, Zone Alarm prompts me w/alerts regularly (esp. when I open a file or program) that <program name> is trying to access <something> which can track keystrokes, etc. I'm now also getting ZoneAlarm alerts saying that <random #s/letters> is trying to start automatically when I start the computer.

I downloaded hijack this, clicked scan button, and got this popup alert:

For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.

If that happens, you need to edit the file yourself. To do this, click Start, Run and type:

notepad C:\WINDOWS\System32\drivers\etc\hosts

and press Enter. Find the line(s) HijackThis reports and delete them. Save the file as 'hosts.' (with quotes), and reboot.

For Vista: simply, exit HijackThis, right click on the HijackThis icon, choose 'Run as administrator'.

Hit the OK button and here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:10:04 PM, on 3/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\sys... Read more

A:Virus: IE opens w/ads, multiple times, also brings up multiple ZoneAlarm alerts

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I am infected. Can only boot in SafeMode. Removed multiple items multiple times. Is Combo fix my next step?

EMachines, T6412, AMD Athlon 64, 3400+, 2.19 GHz, 1.37 GB of Ram, Windows XP SP2

Can only boot in Safe Mode.

Booted without Internet. And Unplugged Ethernet from computer.

Pop-ups include:

Your computer is not protected against spyware....
Internet attack attempt detected......
your computer is infected with spyware...
Your Computer is working slowly.....
Windows Security Center System Warning
full screen "Threat: CoolWebSearch"
Windows Security Center
full screen "Threat Name: TrojanDownloader.XS"

SpyBot (updated to the latest) has removed the following but they do not stay removed and I have removed them again many times. Wait 10 minutes, ran SpyBot again, they return again without rebooting.:


Ran AVG Antivirus numerous times - Vault items. Some repeat:

Trojan horse Downloader.Purityscan.y
Trojan horse Downloader.Agent.15.A
Trojan Horse Sheur.BJSJ
Trojan horse Generic10.VYB
Trojan ho... Read more

A:I Am Infected. Can Only Boot In Safemode. Removed Multiple Items Multiple Times. Is Combo Fix My Next Step?

Please run this scan first. Combo fix may be the next alternative,but it is NOT a tool you should run without guidance. That can all be done from the HiJackThis malware removal forum. But we'll try this first.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed succ... Read more

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I am trying to get my wife's new computer up and running without any BSOD or program failures. Note that the system was not initially set up to capture the dmp files so all the earliest ones are missing. I presented the initial problems to the original seller who recommended sticking with MSE and uninstalling Norton 360 and I did that. Another forum suggested that Virtual Memory was the problem and I disabled and restored VM. Still having multiple crashes and I am hoping that I can get real help here. I do note that all the crashes have ntoskrnl.exe in the driver stack although sometimes alone and sometimes with other drivers.

System Info
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
BIOS Date: 01/13/11 16:27:43 Ver: 08.00.14
8.00 GB Dual-Channel DDR3 @ 533MHz (8-8-8-20)-Corsair 2x4GB
1024MB NVIDIA GeForce GT 440 (ASUStek Computer Inc)
NVIDIA High Definition Audio, Realtek High Definition Audio
2 Monitors: DELL 1908FP (Digital), Dell 1907FP(Analog) [email protected]
1) Hitachi HDS721050CLA362 ATA Device (2) WDC WD10EACS-00ZJB0 ATA Device (3) WDC WD5000AACS-61M6B2 ATA Device

I am attaching the zip file with Windows_NT6_BSOD_jcgriff2 and PERFMON.html included. I am assuming that the DMP files are included therein.

Please advise if you need more information to help solve this problem. Thank you for your help and wonderful support seen h... Read more

A:Multiple BSOD at Random Times with Multiple Drivers Identified

Quote: Originally Posted by a1newman

I am trying to get my wife's new computer up and running without any BSOD or program failures. Note that the system was not initially set up to capture the dmp files so all the earliest ones are missing. I presented the initial problems to the original seller who recommended sticking with MSE and uninstalling Norton 360 and I did that. Another forum suggested that Virtual Memory was the problem and I disabled and restored VM. Still having multiple crashes and I am hoping that I can get real help here. I do note that all the crashes have ntoskrnl.exe in the driver stack although sometimes alone and sometimes with other drivers.

System Info
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
BIOS Date: 01/13/11 16:27:43 Ver: 08.00.14
8.00 GB Dual-Channel DDR3 @ 533MHz (8-8-8-20)-Corsair 2x4GB
1024MB NVIDIA GeForce GT 440 (ASUStek Computer Inc)
NVIDIA High Definition Audio, Realtek High Definition Audio
2 Monitors: DELL 1908FP (Digital), Dell 1907FP(Analog) [email protected]
1) Hitachi HDS721050CLA362 ATA Device (2) WDC WD10EACS-00ZJB0 ATA Device (3) WDC WD5000AACS-61M6B2 ATA Device

I am attaching the zip file with Windows_NT6_BSOD_jcgriff2 and PERFMON.html included. I am assuming that the DMP files are included therein.

Please advise if you need more information to help solve this pr... Read more

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I built a computer recently. Since day one I get BSODs but the drivers, and Bug/Checks listed are never the same.
I was thinking it couldn't be a single device or driver so I've:

Replaced the MOBO.
Repair Installed the OS.
Replaced the RAM.

It BSOD'd multiple times between each change.

The only things I've run are IE/FF and Ableton Live 9. Ableton is usually running during the BSOD but it was not the last time.


A:BSOD multiple times with multiple Drivers/Bug Check Stings

Welcome sfbybuss! Without looking at the file, since you say the lists is never the same and you built the computer, are you sure the PSU is up to speed? Latest MB BIOS?

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Last week I started receiving BSODs, and after the first one it got to the point where my computer was not booting up and my hard drive was beeping very angrily at me. I was not sure what all the problems were, however I also knew that there was something seriously wrong with my hard drive, so I replaced it with a new hitachi. After installing windows and running smoothly (updating everything and installing) for several hours, I had a blue screen again. I ran memtest86, and received 0 errors, so I'm assuming it's not my RAM, and because it's a new installation of windows and a new hardrive I'm assuming those aren't the issues. I am planning on taking it in to a shop tomorrow to see if they can diagnose what's malfunctioning, but if someone here can tell enough, then I would appreciate it.

Blue screens happened at multiple temperatures (~20C ~36C)

Blue screen 1 event log (I did not save the first problem signature)

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2013-10-13T17:27:50.558821000Z

EventRecordID 2467


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Pirro

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 26
BugcheckParameter1 0x403... Read more

A:BSOD Multiple times multiple errors 0x0000001A

Hello and welcome, please try the steps below.

Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to... Read more

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windows 7 x64
- original install on system but i don't have my disks. they are somewhere...
- full retail version installed
- age of the system is approximately 3 years
- age of the install is approximately 2 years

it seems to happen at random but i get BSODs. approximately 2-3 times a day for a week or so. then nothing for a few days. I cannot seem to reproduce it manually.

i've attached my dump files and health report as advised on this site.

i disabled my antivirus before running this set of error reports as a precaution.
any help would be greatly appreciated.

A:BSOD errors. multiple times during multiple programs

Have you recently added any RAM or new hardware to this system?

Uninstall Any Daemon Tools that you have installed. Those are a common reason for BSODs

try these:
SFC /SCANNOW Command - System File Checker

Disk Check

Post back results please.

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Hello everyone,

I came here once before for assistance, but the issue was unable to be resolved. Here is the link to the previous thread.

Several BSOD, no singular triggers

There is no singular trigger to set this off. Sometimes I can go hours without any issue, other times BSOD occurs in the middle of a reboot from another BSOD.

I appreciate any help given. Thanks.

A:BSOD Multiple types multiple times a day, can't pin down the problem


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Alrighty, so for the past month I've started to see my new gaming PC starting to go down hill. I noticed after about 3 to 4 days of the PC running straight, it begins to slow down and it eventually crashes either in game or mid program boot up. I've had the following BoSD errors with the most common one being first:


I've scanned my drives for errors, ran all of my antivirus programs (malware bytes, glary, registry cleaner, windows defender, spybot S&D, and cCleaner). but none of these are have detected any issues out of the ordinary besides a few file types gone rogue, or some cookies from Chrome. I do these now on a daily basis and haven't had any errors for the past 3 days. Yet I ironically, I just had a memory_management error this morning (which is a new error I've never had before till now). I'm completely out of ideas and I am starting to think that the RAM may be bad possibly. Helps and suggestions would be great.
Thank You

A:BoSD Multiple Times, Multiple Errors

BSOD's caused by atikmdag.sys which is part of the Radeon 7870 ICEQ GHz Edition drivers. Download the latest video driver then re-install it.

It is better if you re-install in safe mode.

Win+C->click on Settings->Click on Power-> Hold down SHIFT key then click on Restart
Click Trouble Shoot->Advanced Option->Startup Settings->Enable Safe Mode then click on Restart
The PC will reboot -> select enable Safe Mode by select the #

Good luck !!!

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For the last week having a problem with my XP, IE seems to be running slower than normal and also the computer shuts down on its own with a window popping up saying have like 20 seconds before shutdown, in the pop up window says it is shutdown.exe that is running. I suspect a virus because I have not made any changes to the computer on my own. Here is a HyjackThis log file. Any help would be great. Thank you.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:11:24 PM, on 4/6/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\DVDRAMSV.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehS... Read more

A:XP shuts down on it's own at random times.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please download OT... Read more

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Whenecer I am working on IE, it sometimes shuts down. A send error and don't send error comes up if I close out of a pop-up or something (though thank you Windows Firewall for pop-up blocking). What is the cause of this and is there anyway that I can keep it from happening? Also, it takes a lonk time to load even though it is just a homepage (http://www.optonline.net/Home ). Is there someway that I can speed this up?

A:My IE Shuts Down at Wierd Times...

A couple of things to try...

On the message window of send or don't send, click on the details and look to see if you can follow the links and investigate the problem and any suggestions for correcting.

You could also try going to Add/Remove programs-->Windows components-->uncheck Internet Explorer as though you were going to remove it and a option to repair IE along with remove. Try the repair option.

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My PC just goes off as though the power has been cut-off and then restarts again. It is worse if I'm also talking on MSN or Skype, it will even do it with no programmes running.

It has done this more or less from the moment I bought it, I know very little about the workings of a PC and would be gratefull if someone could suggest a possible cause and solution.


A:PC shuts down and restarts several times a day

the problem with your OS
the problem is on your Operating process the win32 file is missing from your programing files its persist,on by virus it should take many effects just you run a good anti virus software or else just format it ........

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Hi guys,

A couple of times my PC suddenly shuts down while I'm working on it. And I immediately switch the power off and then turn it on again after a couplea minutes and then it'll go to the black screen with the option "Start Windows Normally" which I always choose and everything is ok and all but then in a couplea days it happens again.

This has been going on for quite sometime as everytime it happens, I get really nervous coz i dont know the cause of the problem.

Would really appreciate your expert advice on to wat may be causing this sudden shut down and is it causing harm to my PC and how i can prevent it and all.

I'm using Win XP.

Thanks guys!

A:PC shuts off on me a couple of times

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We have Win7 Home Premium on a Compaq CQ2014...AMD E300, Radeon graphics, 3gb RAM, 500gb HDD, Realtek HD audio. About 3.5 yrs old, faithfully updated, but I'm sure there are other, largely hidden issues I don't know about, or would take much too long to find out.

Antivirus is MSSE, and I also have Malwarebytes products (needed their rootkit one just the other day when some **** dumped something in our application data folder)

Lately there are times of the day, mostly late at night around 11pm to 12mid, when it gets nearly to the end of shutdown, then stops. No disk activity at all. (Turned verbose on, it says "shutting down" when this happens.) If the power is shut off manually at said point, there are no visible problems if/when it is restarted in the morning.

Should I look into, say, M'soft SDK for a trace?

Thanks for anything you can suggest/provide.


A:Shuts down most times, but not late at night

If the problem occurred AFTER installing Malwarebytes then uninstall it and give System Restore a try.

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I have a perplexing issue.

The internet at a clients office, they lose their internet at exactly 4:30pm, and they get it back at exactly 4:45pm

I already checked the router, not only is the time restriction not set, it doesn't even exist, there is also no third party firewall. I would normally suspect virus, but this is odd behavior that i've never seen a virus do.

Any thoughts?

EDIT: Malwarebytes reports no infection

A:Internet shuts off at set times consistantly

Exactly what happens?

What is the frequency..."consistently" is pretty vague, IMO.

How many systems are involved?

If others...do they lose connectivity?

Anyone consult the ISP?


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Ok as the title says it is what it is.
I just starting to notice my laptop shuts down at random times and the first of today started and when i turn my laptop back on while booting, it shuts down again. Even when its plugged. i did notice it started doing this when i installed a driver for a pc controller from phillips brand but i deleted that and it still happens. it happend twice yesterday and the day before that and 1 just happend 5 mminutes ago...any suggestions?

A:My laptop shuts down at random times and...

It could be your battery is not working right or your charger... some kinda short circuit messed either up, but im not sure though. Or you didnt remove the driver properly if thats whats causing it.

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While online through AOL dialup my computer will randomly shut down and leave the blue screen message that Zorro had in another problem. I could not find if Zorro got a solution but I hope he did.

This problem origninally occurred anytime but has refined itself now to just when we are online.

This is a new computer, home built, XP PRo, Pentium 4, 586 ram, 1.2 G harddrive...anything else you need to know, please advise.


A:[Resolved] CPU shuts down at random times

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My PC is an XP Home, service pack 2.
My internet has been acting strangely lately. Sometimes it comes up with a white page or takes a couple of trys, also difficult to close at times.
These messages are now showing and the pages closes down even when I try to debug, also it closes down immediately at times when I click on something and sometimes I can't type on the search line.

dbgheap.c, line 1132, debug errorm debug assertion failed, breakpoint.

I have disabled 3rd party browser extensions, and have took off Google as my search engine.
I'm clean of malware or viruses.

Go easy on explaining to me, I'm a senior and a little slower then I'd like to be at times understanding.
Thank you.

A:Internet shuts down suddenly, at times won't.

Hi .

What browser? What version?

You realize that not having SP3 installed...makes your system more vulnerable to malware....than it would be if you had SP3 installed?


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Sadly my Advent 9215 has a habit of shutting off sometimes and it is annoying.
I am aware of my laptop being fairly warm but no where near too hot!
Weirdly it refuses to turn on afterwards sometimes without the power lead plugged in. Weird or what... and it wasn't low on battery! Is a cooler pad worth a try. I cleaned the fan in January, shall I clean it again?

Hope you can help!


A:Laptop Shuts off at unexpected times

That's unusual. Follow this tutorial to check whether your laptop battery is functional or not.
Power Efficiency Diagnostics Report

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problem is in subject. here is the log file

Logfile of HijackThis v1.99.1
Scan saved at 10:02:50 PM, on 9/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\Program Files\Lexmark P910 Series\lxbymon.exe
C:\Program Files\Lexmark P910 Series\ezprint.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\WI... Read more

A:comp. shuts down and wont turn on most times

Issue being addressed here:


Thread Closed.

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Whenever I play a movie or a game, after about 20 mins or so the display stops working. On some occasions the computer will just shut off. I have ran a AIDA64 benchmark test on my machine with all hardware devices and the system performs well. (Test ran for 5 hours +) I also checked my cpu temperatures and when I do play a movie or game temps rise into the 75C + range. I have replaced my power supply with a(thermaltake 600w tr2) and even bought a ZALMAN CNPS5X Performa 92mm FSB cooler to help but still no solution to my problem. I also tried putting in a pci-express video card and the problem still happens.

A:Computer display shuts off/computer shuts down. During video tasks.

75c isnt hot hot, but is a little hot for watching movies.

what cooler do you have on your cpu? and what are the idle temperatures?
also how long do they take to recover from the highest to the lowest temp?

this could be something as simple as poorly applied thermal compound.

im not saying it is over heating its just one possibility.
especially if youve a cpu with a built in apu and not a discreet gpu.

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It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?

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So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

A:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

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