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computer infected , cleaned, bsod, freezing, now computer wants boot disk

Q: computer infected , cleaned, bsod, freezing, now computer wants boot disk

Had the day from hell with my computer, antivirus stopped working and my computer got infected. On safe mode with networking, I ran malwarebyte a couple times, cleaned most all of it out. When rebooting to windows, computer became super slow, like 5 minutes to open a window, etc. I had to force reboot a few times. But then I started getting a screen that demanded a reboot disk. Only one I have is. a windows vista disc. I had windows 7. It won't let me even get that blue startup screen where I can push f keys.
Can anyone give me some advice, or do I need to just get a new hard drive.

RELEVANCY SCORE 200
Preferred Solution: computer infected , cleaned, bsod, freezing, now computer wants boot disk

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: computer infected , cleaned, bsod, freezing, now computer wants boot disk

Welcme,
The problem isn't the hard drive, it's that you are still infected.
I'm going to ask a moderator to move this thread into Am I Infected so that you can work with one of the expert volunteers there to get your system cleaned correctly.
 
Dick

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RELEVANCY SCORE 75.2

Hi
Wondering if people can help me troubleshoot this problem I'm having.

I've got a Win 7 64bit installation that keeps freezing. I've got two hard disks - windows & programs etc. on old 250gb and new 1tb disk for my docs/pics etc. I've got an ATI Radeon 7500 graphics card installed as well.

Ever since I set this system up it freezes. It can be while anything is happening - word processing, web browsing, installing updates, playing COD - there doesn't seem to be a pattern.

Because it doesn't get to BSOD I get no error reports. The whole system freezes and has to be restarted. Sometimes startup repair appears and finds nothing.

Last week I tried a repair install of Windows 7 - this really didn't help as it seemed to make it worse, it installed but it crashed every time it tried to install the updates & then would spend the next 20 minutes reverting the updates. So last night I formatted the 250gb disk and did a clean install. This morning it crashed again on the updates!

I'm toying with the idea of buying a new h/d but thought it might be worth seeing if the graphics card is also causing the issue - how would I best go about troubleshooting the graphics card to see if that's the problem?

Any ideas would be great as my wife is ready to kill me as she uses the computer for work, whereas I get a nice stable laptop provided by my work!

If you need more info let me know

Thanks

Nick

A:Computer freezing (no BSOD) - hard disk or graphics card?

Hi Nick,

A couple of places to start:

1. Please run this tool to populate your forum profile with your system specifications. This will help us a lot. Don't forget Step #5 in the tutorial.

System Info - See Your System Specs

2. Download the appropriate tool for your hard disk from this site, and do a diagnostic check on the disk. Post the results back here.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Regards,
Golden

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RELEVANCY SCORE 74.8

I tried to help a friend clean up her laptop of viruses a few weeks ago and now the laptop won't boot up, instead I get the following BSOD error message:---------------------------------------------------A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you've seen this stop screen, restart your computer. If this screen appears again, follow these steps:Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption and then restart your computer.Technical Information:***STOP 0x00000007B (0xF88D5528, 0xC0000034, 0x00000000)---------------------------------------------------BACKGROUND...Her laptop was initially running very slow with a re-directs from Google and other websites. She had no working anti-virus protection either. I first tried windows update which wouldn't work at all. Then I slaved the drive with my computer and virus scanned it using Norton, which was able to "clean" 1702 files. Some of the following were mentioned at the time, some either couldn't be cleaned or were removed (sorry I don't recall which and no longer have the Norton log):W32.Ramnit.B!infTrojan.PidiefTrojan.MaljavaTrojan.Gen.2GLPHacktool.RootkitIt took a good 14 hrs to finish scanning / cleaning. After it finished, I de-slaved the dri... Read more

A:1702 infected files "cleaned" - NOW I CAN'T RE-BOOT - BSOD: 0x00000007B - HELP!

Good morning .

Looking at your list of named/known malware...I see "W32.Ramnit.B!inf".

I don't have the skills/knowledge to truly advise on such, but I would like to have you read Virut-Ramnit Reformat & Reinstall OS - http://www.bleepingcomputer.com/forums/topic225515.html#entry1947749 .

I will move this to one of our malware forums where someone with more knowledge can advise you on your alternatives and assist you and I will also request that someone experienced with unbootable computers (due to malware) take a good look at your situation and advise.

Louis

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RELEVANCY SCORE 74

Right after I cleaned up everything, it was good. Until I was notified that I had been infected with a Trojan virus... I found 4 shortcuts on my desktop, and all these search bars like 180 search assistsant, and also programs like virtual bouncer, along with a lot of other processes in my task manager that weren't there when I was done cleaning up....
So far I've uninstalled most of them, ( I think) run spybot and ccleaner. If anyone could help me thoroughly get rid of this, it would be a great help!
This is my Hijackthis log, can someone please tell me what I need to do? Thanks!

C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\dfknhdos.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Home\Application Data\essl.exe
... Read more

A:I just cleaned up my computer and now its INFECTED >_<

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RELEVANCY SCORE 74

The Cryptolocker malware extortionist entered in my daughter's computer. With the help of an anti-malware mbam-setup-2.1.8.1057.exe managed somehow to limit activities of the malware. After infecting a computer,
and before to use the anti-malware it was impossible to run the computer using Boot Disk. I tried to do it by several different Boot Disks, but without success. I thought that the process of running Boot Disk provides only by the BIOS, and the programs on
the hard drives are not involved in these processes. 
What is the mechanism of the such blocking? Is it possible to somehow bypass it?

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RELEVANCY SCORE 73.2

Thanks for taking your time to look at this. My computer has been freezing a few times yesterday. Now it BSOD's whenever I boot it up normally. Had to go through a few boot-ups to get the dump info since it even blue screened in safe mode.

Once again, thanks in advance!
 

A:Computer started freezing, now BSOD during boot-up

Error 0xD1 is generally caused by driver conflicts, 0xA can also be caused by drivers.

There is one 0x8E error in the BSV output you've provided; and this error can be caused by failing memory. I'd suggest you to run memtest for minimum of 8 passes.

Lastly, it would be prudent if you can provide minidumps for analysis, because that would be much more helpful.
 

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RELEVANCY SCORE 73.2

Hi,A friend connected her computer (that she had inherited from someone else) to broadband for her first Internet experience and was instantly infected with about a million things.I am trying to restore her faith in computers and the Internet and have attempted to remove all the nasties that must have been waiting on her computer. Sorry that I don't have a list, but it was about 40 Trojans, worms and other malware and some hijackers, which is why some of them kept coming back.I believe I have now gotten everything. The system is now running BitDefender, ZoneAlarm, Spybot-Teatimer. We also ran AGV Antivirus, Antivir and adaware, and each program found something. I had trouble getting house call to run.I would like to make sure there is nothing else hiding before I return the computer.Here is the log, thank you!!!:Logfile of HijackThis v1.99.1Scan saved at 14:18:23, on 22.01.2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exeC:\Program Files\Common Files\Softwin\BitDefender... Read more

A:Badly Infected Computer Cleaned Up?

Welcome to the forum. I am checking your log now and will return as soon as I have researched all the items. While we are working together, please .... Reply to this thread. Do not start a new topic. If you are unsure of what to do, stop and ask! Don't keep going on. Be patient. HijackThis logs take some time to research.Please note the following: I will be working on your Malware issues: This may or may not, solve other issues you may have with your machine. The fixes are specific to your problem and should only be used for this issue on this machine. Please continue to review my answers until I tell you your machine is clear. (Absence of symptoms does not mean that everything is clear.) The process may take considerable time.

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RELEVANCY SCORE 72.4

Our ISP (Time Warner) contacted us to let us know bootnet activity had been detected on our account. Had Avast installed but it did not catch it. Event viewer shows "warning" at time ISP says activity detected, but nothing ever came up on screen.
 
We have a hand me down laptop with 64-bit Windows 7 Home from friends but did not get any disks with it.
 
We've run Kaspersky TDSSKiller, Windows Security Essentials, Norton, Avast, and FARBAR - none of them found anything.
I'm at a loss. Below are logs from FARBAR. Any help is appreciated! Thanks so much!
 
FARBAR FRST and Addition.txt files attached.

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RELEVANCY SCORE 71.6

My niece recently gave me her computer which had multiple issues.  She could not connect to the internet which I fixed. I ran fixmestick and it found and quarantined a few things.  I ran malwarebytes which found some things.  I also ran avast.  I tried removing old versions of Java but I did not recognize the uninstall program.  I see she has Sendori installed and I tried removing it but had issues after that.  I restored the computer.  Please help thanks.
 
It will not let me paste the dds file in here.  I hope it is ok if I attach it. 
 
 

A:Niece's Computer Infected and Partially Cleaned with FixMeStick

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===--RogueKiller--Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+==============Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and... Read more

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RELEVANCY SCORE 71.2

We have a desktop that everynow and then we'll detach the side panel and clean out the dust stuck within it. Normally this helps the computer and it'll restart like normal, but this time was different. When we attempted to reboot it the computer seemed to not even attempt booting. The HDD indicator will flash a couple times, the CD drive will light up for a short moment, but after that it will not go any further. I'm not sure if possibly we may have accidentally detached something or nudged the wrong thing within it, but I looked it over when it did it the first time and everything seems to be snug.
 
Was there something that went wrong within it possibly?

A:Cleaned Inside Of Computer, Does Not Want to Boot

Most probably RAM sticks may got loose from the slot. Try removing it from the slot and re seat it again. Next time use a vacuum cleaner to remove dust. 
 
 If you are unsure about how to re seat RAM check this vide : 

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RELEVANCY SCORE 71.2

I knew better than to try to clean the dust out of my tower. Now it will run for awhile and then randomly blue screen... Its a custom pc... AMD X2 3.2 4gb RAM radeon 8800..pretty basic... Ive attached all the files it said id need.. all help is awesome!

A:computer is BSOD after i cleaned it out

Hi Phychotics, welcome to 7F!

I have only read your perfmon report, and in conjunction with your tale of woe about cleaning your machine the first thing that jumps out is... you may have been too rough with your cleaning.

The perfmon's reporting that your Ethernet/Network Adapters are not function properly.
Attachment 218557

While I'm going over the rest of your reports, go back inside your machine, and make sure all connections are secure. Cards, and wiring, Okay?

You may have inadvertently bumped one of the those cards so check that all cards, and connectors are seated properly.

Use your machine in your customary manner for a while, and see if that helps.

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RELEVANCY SCORE 69.6

Hello,

My computer had a problem with the Board so I am trying to boot the hard disk (the O.S is Windows 7) in a diferent computer but when it Shows the Welcolme Screen I always get blue screen. The other computer is a diferent model but I had done this before With Windows XP and it Worked with some drivers problems but It worked.

It is not possible connect a Hard disk with Windows 7 in a diferent type of computer??.


Thank you.

A:Can not boot hard disk With Windows 7 in a diferent computer (BSOD)

Quote:
It is not possible connect a Hard disk with Windows 7 in a diferent type of computer??.


Some PC, yes, Some No.

Download the Paragon free try Rescue kit, this may/mayno work for you:
Rescue Kit Free Edition | PARAGON Software Group - free partition software, hard disk partitioning

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RELEVANCY SCORE 68.8

Yesterday Windows Explorer began to stop responding fairly frequently, but would restart itself without issue and continue to run fine. Today, Windows now freezes completely every 45ish minutes - usually a random program stops responding followed by everything, the mouse gets stuck, CTRL+ALT+DELETE does nothing, and it stays frozen this way. I've had one BSOD happen right after this occurs (I couldn't get the error code with auto-reboot but I just turned that off). The most recent freeze I got a "The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed" message, and Windows just stayed frozen that way with nothing responding.

Upon hitting Restart button on my case or following the BSOD auto-reboot, my OS drive (a Crucial M4) it isn't detected in the BIOS, leading to a "Disk Boot Failure" message. Oddly, if I do a cold boot from this point and power back on, the Crucial M4 is detected and Windows starts normally. I can also boot normally after shutting down and restarting from within Windows. But no matter what, around 45 minutes later Windows then freezes again in the exact same way, repeating the cycle. I'm totally at a loss, please help!
System Specs:
Core i5 2500k @ 3.3 ghz
Gigabyte GA-Z68X-UD3H-B3
Windows 7 64 Bit SP 1
8 GB Ram
Crucial M4 64GB, Firmware 0001 (OS drive)
Seagate 1TB (for storage)

A:Random Freezing/BSOD, Boot Disk Failure, OK Cold Boot then Repeat

Hi.

There are no .dmp files in the attachment. Please check this thread: Dump Files - Configure Windows to Create on BSODand configure for Small Memory Dumps.

In addition, please go through this thread: http://www.sevenforums.com/crashes-d...exe-7f1c0.html

Let us know if the troubleshooting steps mentioned help resolve your problem.

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RELEVANCY SCORE 65.2

I have 2 computers both doing the same thing... Here's the story:One is XP Home SP3 and the other is XP Pro SP3... both were infected via an infected USB drive with what started as Virut... I was able to log into them fine in the beginning, but they were infected... Also, system restore wasn't turned on with either system so that isn't an option... I ran Malwarebytes, it found 235 infected files on one and only about 110 on the other, I told it to remove the infected files on both of them, Malwarebytes requested a reboot and after the reboot it came up to a BSOD 0x0000007e error screen on both machines (in safe mode and normal boot)... I then concentrated on the Pro machine... I booted to the recovery console, ran a chkdsk /r, no change... Then tried fixboot and fixmbr and chkdsk /r, same thing... I ran a scan using Avira's boot rescue disk and it clean a few more infected files, but still it came up to the 7e BSOD... I tried a repair install of the OS, rebooted and it came up with "windows must be activated before logging on" box, if I hit the button to activate, it would go to a screen showing the background and cursor and nothing else and just hang there and if I cancel it goes back to let me pick a user... From here I could get into the basic Safe Mode, but not Safe Mode with networking... Then from safe mode I renamed wpa.dbl and wpa.bak to wpa_old.dbl and wpa_old.bak and rebooted...this changed the popup box to say "A problem is preventing... Read more

A:Cleaned Viruses, BSOD 0x0000007e, Repair Install, Computer Not Autenticated, Blank Screen, Stuck

I also tried to reinstall SP3 from safe mode too and that didn't change anything either...

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RELEVANCY SCORE 64.8

Went though steps to clean my computer of a Trojan today. ESET scan came back clear. Then I took the advice and began downloading programs to protect myself when I downloaded COMODO free firewall, it did a scan for Malware and found 5 files that were a threat.

One containing the the words 'combofix' and another 'win32' which initially in my alert from windows security center saying 'Win32.Backdoor.DNM'. I chose to remove these files and my computer and restart for the firewall to install and changes to be made. When my computer rebooted I had a message from the firewall saying 'svchost.exe' is trying to connect to the internet, which was also one of the virus's that were ment to be removed when I ran Combofix.

My other thread was closed as I thought my troubles were over. Help would again be much appreciated.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Frankie at 0:51:03.03 on 04/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.510.126 [GMT 0:00]

AV: AVG 7.5.557 *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C... Read more

A:Cleaned my computer with staff help today. Scan still found virus on my computer.

Check your PM inbox. Personally, I don't care for Comodo, and the only firewall I use is my router's hardware firewall and Windows XP's. Too many people don't know how to respond to the notifications from firewalls. I don't care for Comodo's detections, and it's overly intrusive.

If you installed this before you uninstalled ComboFix, that would explain why you were getting some hits from Comodo. It incorrectly sees parts of ComboFix as a threat. Also, there might be some quarantined files left behind if you installed this before uninstalling ComboFix.

Regarding svchost.exe, as long as it's in system32, that's fine

http://forums.comodo.com/frequently_...-t14464.0.html

I see no active infection.

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RELEVANCY SCORE 64.8

Initially I had noticed that something was up as it started locking up randomly; ran a scan using Ad-Aware Anniversary Edition and it found the machine to be infected with WIN32.TROJANDOWNLOADER.AGENT. So it cleaned it up and... the machine started acting even crazier. A bunch of application profiles (like for Firefox) became corrupt, dragging files from one folder to another did not work (but copy/pasting them did; what the heck), my graphics drivers went haywire, the system refused to download any files (per some security policy) and then Windows found that the registry was amazingly corrupt. Most of these issues have been addressed in one form or another (turns out a fair number of system DLLs were not properly registered); is this just an instance of the cure being worse than the disease? Or did I not get everything cleaned up?One thing that caught my attention is that file indexing was apparently turned on; I know I disabled that for performance reasons when I first set this machine up.I have since run both Bitdefender Online Scanner and TrendMicro Sysclean and they both came up clean.If you're looking in the attached log there is one file that comes up as gibberish (comes up as 3D??????); that is just a Japanese program where the name got mangled in the scanning program.DDS (Ver_09-03-16.01) - NTFSx86 Run by Duppy at 14:20:30.25 on Thu 04/23/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13============== Running Processes ============================= Pse... Read more

A:Computer had WIN32.TROJANDOWNLOADER.AGENT; cleaned but computer acting even crazier

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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RELEVANCY SCORE 64.8

I had recently gotten help from one of the forum admins/tech support, Broni, to remove a powerful and horrible virus that kept playing ads in the background.

but now that its been removed, all my sound is not working on my PC. Rebooting the pc doesnt produce sound, clicking things doesnt produce sound, my headset doesnt produce sound, my microphone doesnt produce sound or transmit it, and videos, along with music on the pc doesnt produce sound.

It seems that all sound has stopped functioning I could use some help!
 

A:No audio at all from computer/headset/microphone after having computer cleaned of virus

Go to your computer manufacturers website, go to the support/download/driver page.

Select which operating system you have.

Go to the audio section, and download the file , run the EXE, restart your machine and sound should work.

It's probably a driver issue..
 

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RELEVANCY SCORE 64.8

Hello,

I'm going to post two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.

I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.

I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen and I have no higher computer knowledge.

I'm attaching the zip file required.

Thanks,

A:Random Computer Freezing - Need to hard restart after freezing No BSOD

Wow, this sounds like the same thing that happened to a friend of mine when his hard drive was failing. Replaced the drive and the freezes went away. Even the buzzing noise.

Also you may need to look at what drivers you may have just install/updated.

Hoping you don't have any failing hardware "Motherboard, video card, etc". Those are expensive

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RELEVANCY SCORE 64.8

Hello,

I'm going to post two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.

I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.

I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen and I have no higher computer knowledge.

I'm attaching the zip file required.

Thanks,

A:Random Computer Freezing - Need to hard restart after freezing No BSOD

Wow, this sounds like the same thing that happened to a friend of mine when his hard drive was failing. Replaced the drive and the freezes went away. Even the buzzing noise.

Also you may need to look at what drivers you may have just install/updated.

Hoping you don't have any failing hardware "Motherboard, video card, etc". Those are expensive

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RELEVANCY SCORE 63.2

Hello all.

This week my computer kept randomly freezing at different time and the only way to use it again was to switch it off and reboot it. During the reboot I had a message saying it was scanning disk for consistency. Then delete corrurpt attributes, something about orphaned files(?) and other things, and then finallly coming to my usual enter password to access windows.

This happpens repeatedly, and now when it starts up i get a message about riched20.dll couldnt open

Have I got a trojan/virus? Im really new to all this and Im worried my computer of 4 months has broken already!

Any advice is gratefully recieved and apologies if Im posting in wrong forum

A:Computer Freezing & Scanning disk on reboot

Are you using Outlook for email? If so, this article may help with the error message: http://support.microsoft.com/kb/291651

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RELEVANCY SCORE 62.8

Hey, I am sorry, I made this thread in the forum "am I infected" and posted before I read that you couldn't post hijackthis logs. Which I guess I really need to do. So here is all the info that is in that one. I am pretty certain I am dealing with a malware/trojan situation. For the past 2 weeks about, my computer has been freezing on me. The mouse clicker stops in the middle of the screen, keyboard won't respond and control alt delete won't do it either. It would happen about 4 times a day at first. Okay, so that got me a little worried. Then, it starts happening more frequently, I browse a few forums, make a few posts. Some people say it could be viruses, some say hardware. Whatever. For the past two days now, it has really been freezing on me. This morning I woke up, and it wouldn't go on, it would sat on black screen forever when I booted it up(it froze overnight), or get to the windows screen and freeze instantaneoulsy. I scan the hell out of this lump of bleep. With every scanner possible. With avg I get the same weirdo tracking cookies everytime (do they ever leave?). Some scanners will show that I am infected, others no sign. I've got some malware wipe and some other crap with spybot. I ran xclean and got some very alarming trojans called prutect and spyagent.ak. Hijackthis does not seem to show any trace of these things. Obviously I have something and its hiding, I just don't know what to do to find it and destroy it. I am not that good with computers, I do... Read more

A:Freezing Infected Computer

It keeps going off this morning again. What is that about? also, I forgot to mention I had smitfraud too. I don't know if its gone or what though. I downloaded smitfraudfix.exe and ran it in safemode and everything, but when I scanned the computer, it detected the trojan smitfraudfix.exe. I don't understand that and am very confused. Please help.

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RELEVANCY SCORE 62.8

I'm not receiving any messages that my computer has been infected with any virus or what have you. However, every time I start an Office Program i.e., Word, Excel... the computer freezes up, and I?m having to force re-boot it.
I downloaded iobit360, ran a scan and it discovered a Trojan. Problem: I removed iobit360 from the computer, deleting the Trojan that was in quarantine.
On another note: Microsoft Security Updates have been downloading but not been installing.
Any help with my computer issue will be greatly appreciated!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Mitch Ortiz at 13:51:31.29 on Wed 04/20/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2553 [GMT -5:00]
.
AV: McAfee? Security-as-a-Service Anti-virus *Enabled/Updated* {8C354827-2F54-4E28-90DC-AD391E77808C}
FW: McAfee? Security-as-a-Service firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Microsoft Small Business\Business Con... Read more

A:Infected - Computer keeps freezing up

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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RELEVANCY SCORE 62.8

Hi, computer has been very slow the last two weeks , not sure if it's a virus or what, the only think I downloaded was avast anti virus last week, Ok I have alot of videos and pics saved in my documents, so if I move most of them to my EX usb drive would that help, I tryed to zip the other file but no luck. Thanks everyone.







OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name XP
System Manufacturer VIA Technologies, Inc.
System Model KT600-8237
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~2000 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 8/25/2003
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name XP\AMD
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 97.79 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys
*
*

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 5/7/2009 7:54:45 PM
System Uptime: 1/24/2010 9:02:13 AM (0 hours ago)

Motherboard: soyocomputer | | KT6... Read more

A:Maybe Infected Computer Freezing

Bump, thank you

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RELEVANCY SCORE 62.8

Hey all

I got advice in another thread on this site and so I ran Panda Security and it came up with lots of infected files and vulnerabilities. It didn't say what I was infected with or how to get rid of it. Could this be whats causing the freeze ups?

When it freezes I have to manually shut down and the freezes happen at random. It could happen immediately after start up or a few hours after start up. But it happens everyday and multiple times a day. Any help on how to get rid of this infection would be greatly appreciated.

Thanks sooo much

Jennifer

A:My Computer keeps freezing up. I know I'm infected.

Hi,Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results butto... Read more

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RELEVANCY SCORE 62.8

Hey,So, for the past 2 weeks about, my computer has been freezing on me. The mouse clicker stops in the middle of the screen, keyboard won't respond and control alt delete won't do it either. It would happen about 4 times a day at first. Okay, so that got me a little worried. Then, it starts happening more frequently, I browse a few forums, make a few posts. Some people say it could be viruses, some say hardware. Whatever. For the past two days now, it has really been freezing on me. This morning I woke up, and it wouldn't go on, it would sat on black screen forever when I booted it up(it froze overnight), or get to the windows screen and freeze instantaneoulsy. I scan the hell out of this lump of bleep. With every scanner possible. With avg I get the same weirdo tracking cookies everytime (do they ever leave?). Some scanners will show that I am infected, others no sign. I've got some malware wipe and some other crap with spybot. I ran xclean and got some very alarming trojans called prutect and spyagent.ak. Hijackthis does not seem to show any trace of these things. Obviously I have something and its hiding, I just don't know what to do to find it and destroy it. I am not that good with computers, I do what I can though. i just really do not feel safe using this computer, although i need to use it. Its giving me a an hour and a half of relief so far. Thats how long it hasn't frozen. It should be up to its tricks in no time though. I would really ap... Read more

A:Freezing Probably Infected? Computer

Hello Captaintripps,I see you have a HJT log posted in the HijackThis Logs and Malware Removal forum.You shouldn't make any changes to your system, while your HJT log is posted, as that could change the results of the posted log, making it difficult to properly clean your system.At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.I'm closing this topic until you are cleared by the HJT Team.If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

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RELEVANCY SCORE 62

I was playing Burnout when the computer crashed and the blue screen error came up. Since then when I turn the computer on all the fans turn on, HDD activity light flashes but nothing appears on the monitor.I can't boot in to safe-mode or enter the bios settings. I've tried using the 8800gt and the onboard gfx (950 gma) but nothing appears. I read that taking the ram out and then turning it on the mobo should beep..but it didn't however it did beep when I didn't plug the cable in to the 8800gt.

I have a Asrock 1333-D667 mobo
Windows 7 RC
2gb Ram
8800gt 512mb
E2180 @2.00GHz
 

A:Computer had a bsod whilst playing a game..now computer won't boot.

No beep without ram installed does not look good. Here is some basic troubleshooting you can do.

1 Open the case and pull the pw connectors from ALL drives; both hd and optical.
2 Remove all add-in cards except the video card
3 Disconnect any usb type device; ie hub, printer, scanner, etc.
4 Clear cmos with the clear jumper for a min of 20~30seconds. Replace jumper to keep position.
5 Now attempt a pw ON of the system and see if it will post.

If it does post in the above config, then shutdown and add devices one at a time until you find the problem. If it does not post, then start replacing parts with known good units.

FWIW I would start with the pw supply as the first part replaced.
 

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RELEVANCY SCORE 61.6

hi

Firstly thanks to all the advisors for giving their time and knowledge so freely.

now on to my problems I have been having issues with my laptop for many months.

Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft® Windows Vista&#8482; Home Premium, Service Pack 2, 32 bit Processor: Genuine Intel(R) CPU T1600 @ 1.66GHz, x64 Family 6 Model 15 Stepping 13 Processor Count: 2 RAM: 1978 Mb Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 796 Mb Hard Drives: C: Total - 228632 MB, Free - 45551 MB; D: Total - 9838 MB, Free - 1300 MB; G: Total - 715370 MB, Free - 316316 MB; Motherboard: Wistron, 3612 Antivirus: avast! Antivirus, Updated and Enabled

some of my programs; MS office 2003 Malwarebytes antimalware TDSSkiller Hitman Pro Rkill MSE ComodoCCE, Killswitch,Autoruns SuperAnti spyware WinPatrol Norton

i have been using several help sites such as yours to try and fix the problems on my own...i think ( no i know i am out of my depth) so i would appreciate some help.

I have run several of the recommended anti malware, virus checker , system checker etc programs (see above).all of the malware/virus program are coming up clean. however i have not been able to run a disk check as when i schedule it for next time i start it says that the disk check is cancelled.

I did a full system recovery several months ago after trying several restore points as the computer was basically unusable as it was so slow and kept freezing. i saved all... Read more

A:computer running slow then freezing ,disk check cancelling

Download the Seatools for Windows tool to a CD and boot from this to run HDD diagnostics:
http://www.seagate.com/support/downloads/seatools/
It might also be worth checking that your CPU fan and heatsink are free of dust etc.
 

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RELEVANCY SCORE 61.6

My mother was suckered into a scam call...Long story short they gained remote access, got a 4 digit password, and another password that I believe was called something like css number, they tried to get her credit card number for something that was supposed to be free, she called me into the room, she explained what was going on, how a guy from Microsoft called, needed a credit card just to verify, but the product was actually free, I knew it was a scam right there, hung the phone and unplugged everything from the computer..Waited awhile and plugged the computer back in, Downloaded and ran Microsoft Security Essentials, Full scan with Malware Bytes anti-malware trial, Full scan with SuperAnti Spyware trial, downloaded ExterminateIt,ran a full scan and it found about 5 RAT's, when I went to exterminate, I couldn't because it was a free trial, downloaded AVG and ran a complete scan, found nothing...Opened windows task manager, there is winlogon.exe and csrss.exe with no user name, right clicked each one and tried to open file location and properties, nothing came up. Theres was another thing called TightVNC, and also ShowMyPCService. Computers running extremely slow, internets not responding half the time, Windows word not responding half the time either, computer freezing, most of the time facebook isn't loading..I don't know what to do, and I don't have the money to have a Microsoft Tech take care of this...I really need some help, any help is greatly appreciate... Read more

A:Infected with winlogon.exe, csrss.exe and RAT,computer freezing

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/553740 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 61.6

i'm not sure what the deal has been but it just isn't working as it should. I have been trying to get it in working order by removing files and moving pictures to my USB drive. It still isn't working right. The browsers are constantly crashing, and computer freezing. It has even crashed a few times. I have Avast, SuperAntispyware and MalwareBytes installed. Which has not helped at all. It has gotten rid of some things but I can't figure this out. My computer is entremely important for my work and I need to get it working right.  I realize that you must get numerous request for help a day so I have tried to solve the problems myself. But Now I need help. Thank you kindly. Also, I have a phony google search that is on my browsers. hxxttp://searchiu.comAs well as a constant page that opens that tells me to download this HD video thing. The website seems to change but at the bottom of the page it lists updatevideos.com. I obviously am not going to download that. it is just rather annoying that it keeps opening a new tab.   I have installed the DDS and here are my logs. I also included the Rkill log. If that at all helps in assisting the problem.  *****START**** DDS (Ver_2012-11-20.01) - NTFS_x86Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.21.2Run by Home at 12:06:57 on 2013-06-17.============== Running Processes ================.c:\Program Files\Microsoft Security Client\MsMpEng.exeC:\Program Files\AVAST Software... Read more

A:My computer may be infected. Keeps freezing and wont respond.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.===Please download ComboFix from one of these locations:Link 1Link 2IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.Double click on ComboFix.... Read more

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RELEVANCY SCORE 61.6

I've been having a problem with my computer for a few months now.  I kept hoping I would stumble into a solution, but have been unable to.  I think it is a malware problem, but I've been denying it because I tend to protect myself from it pretty comprehensively.
 
The computer boots up fine, without any problems, and seems okay.  After some time though, sometimes minutes, sometimes hours, the computer will freeze, or hang up.  This only lasts for a few seconds, with everything freezing, even the audio (Which results in an annoying screeching sound if there was anything playing at the time) and the temporary interruption of any program I am running at the time.
 
After that, the computer recovers, which takes about a half a minute, the computer works, but with some quirks and slowness.  The mouse cursor acts odd, not showing the proper symbols when I hover over something (I'll see a finger pointer over text, then the text editing symbol over a hyperlink, ext)  And if I continue to move the mouse, especially in windows, the computer will continue to hang up every few minutes, this time only lasting for a few seconds before resuming.  The freezes do not seem to occur when I do not use my mouse (it has not happened for the entirely of me typing out this message).  There is also some general slowness on all programs, with games running in half the frames they would before the freeze occurred.
 
I've tried to look online for hi... Read more

A:Very frustrating freezing and odd behavior from my computer. Am I infected?

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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RELEVANCY SCORE 61.2

Hi, everytime I startup my computer it gets a BSOD often with KERNEL_DATA_INPAGE_ERROR 0x7 win32.sys svchost.exe. After that i get a screen with: system disk or disk error press F1 to save, if you are running unix you need to setup with F10. I don't know what to do i really need my computer for school can someone please help me ?

OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
Processor: Intel Pentium III-processor, x86 Family 6 Model 8 Stepping 6
Processor Count: 1
RAM: 510 Mb
Graphics Card: Intel(R) 82815 Graphics Controller (Microsoft Corporation), 32 Mb
Hard Drives: C: Total - 14315 MB, Free - 1790 MB;
Motherboard: Compaq, 0684h, , 8114DYSZ04Y6
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Hijack this

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:44:41, on 9-9-2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system3... Read more

A:BSOD + system disk or disk error can't start up my computer please help!

The error means that you have a hard drive failure and you will need to replace it. I'm not sure if you can still retrieve your data from it.
 

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RELEVANCY SCORE 61.2

Hi, everytime I startup my computer it gets a BSOD often with KERNEL_DATA_INPAGE_ERROR 0x7 win32.sys svchost.exe. After that i get a screen with: system disk or disk error press F1 to save, if you are running unix you need to setup with F10. I don't know what to do i really need my computer for school can someone please help me ?

OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
Processor: Intel Pentium III-processor, x86 Family 6 Model 8 Stepping 6
Processor Count: 1
RAM: 510 Mb
Graphics Card: Intel(R) 82815 Graphics Controller (Microsoft Corporation), 32 Mb
Hard Drives: C: Total - 14315 MB, Free - 1790 MB;
Motherboard: Compaq, 0684h, , 8114DYSZ04Y6
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Hijack this

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:44:41, on 9-9-2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system3... Read more

A:BSOD + system disk or disk error can't start up my computer please help!

I'd suggest you run a diagnostics on your HD.

Alternative solution would be to:
The error code KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A states that the requested page of kernel data from the paging file could not be read into memory. It appears that there are some issues with the hard disk.

Use check disk command for any errors on hard disk -

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For safety you can back up your data before using the check disk command.

Use the check disk commands as follows:
1. Click Start.
2. In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.
3. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.
4. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.

NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.
Once chkdsk completes, boot to the desktop and then check.

But if it's the HD itself may well need replaced.
 

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RELEVANCY SCORE 60.8

This is a problem I've already posted elsewhere earlier tonight, so far with no response:

Alright, this is a little complicated. I go to a college that requires the use of McAfee anti-virus, and I just had my PC from home shipped to me. It's Windows XP (I believe with SP3, but not sure), on a system that I built.
Specs, if they help, are:
CPU: Athalon 64 X2 5000+ 2.6 Ghz
GPU: EVGA GeForce 8500 GT 1 GB
2 gigs of RAM
Motherboard is an MSI K9N6PGM2-V GeForce 6100

I had AVG Free 8.0 installed on it at home, and everything worked fine at home. When it got here, I set it all up, and it turned on, and everything worked fine. The school's network didn't let me connect to the internet, as I expected, and I was directed to the registration site. They have me download a program which scans my system to see if my anti-virus is to their standards, and so I had to uninstall AVG and download and install McAfee, so I did. Everything worked fine, but I have some games on my computer, such as Red Orchestra, that crash my computer if they are opened while an anti-virus is running, and I couldn't find a way to disable or quit McAfee temporarily.
So I decided to uninstall it and reinstall AVG, now that, for all my school knows, I've passed their requirements. Everything worked fine, athough I noticed when I first restarted my computer, McAfee was still on there somehow, so I had to search my "Add/Remove Programs" list and get rid of anything it left behind. Then I tried play... Read more

A:Computer was freezing, now won't boot...

If remnants of mcafee were still on the computer, that could be what is causing the problem. Download the mcafee removal tool from the mcafee website and run it to remove all traces of mcafee. Then uninstall AVG completely, then reinstall AVG from scratch and see if things go better.

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RELEVANCY SCORE 60.8

Background of Problem
 
09/11/2014: Ran a standard Cleaner function with CCleaner. 
 
09/12/2014: Came in Friday morning and Windows had installed update. Logged in, but computer froze at Welcome (with little circle spinning). I was away from my desk and after 30 minutes it remained stuck. I forced a power cycle (held power button .. so whatever this is if not a power cycle). Was able to get past the Welcome message and then once things loaded I tried to open Chrome and everything froze. (I waited until things seemed to finish on start up and not just click Chrome as soon as Windows loaded.)
 
I had to power cycle again and this time opened in Safe Mode (with networking) and everything loaded fine. I ran a Malwarebytes scan just to check and everything was clean. I tried to do a Restore point for the day before. It failed, and when I looked at the log (sorry didn't save) I saw (what I can remember) 0x1f and 0x490. I had a meeting Friday afternoon so I just left it be over the weekend.
 
This morning, same problem. This time I started in safe mode and changed the boot setting to a clean boot. Disabled all startup and any non-Microsoft services. This allowed me to boot regular and everything loaded fine. 
 
Where I need Help:
 
It is obvious that there is some startup/service that is hanging up when enabled. Is there an easy way to determine which it is without enabling one service/startup item at a time in order to figure it out.

A:Computer Freezing After Boot

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 60.8

Referred from here: http://www.bleepingcomputer.com/forums/topic420634.html ~ OBHello, Thank you again for all your hard work.My computer's been extremely slow/freezing periodically and I believe it's due to virus. Here are the logs..DDS (Ver_2011-08-26.01) - NTFSx86 NETWORKInternet Explorer: 7.0.5730.11 BrowserJavaVersion: 10.0.0Run by Wonkyo Jung at 14:49:53 on 2011-09-29Microsoft Windows XP Professional 5.1.2600.3.949.82.1033.18.1014.606 [GMT -4:00].AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}.============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\SUPERAntiSpyware\SASCORE.EXEC:\Program Files\Mozilla Firefox\firefox.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\conime.exe.============== Pseudo HJT Report ===============.uStart Page = hxxp://google.com/mStart Page = hxxp://sharebox.co.kr/?ptn=startpage&inty=mainBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dllBHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - c:\progra... Read more

A:Computer keeps freezing; directed here after test in 'Am i infected? forum"

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/421045 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 60.4

hi all experts
really before this crap happen to my computer and freezing i got some blue screens and some unwanted restart.however now really its crazy becoz i will get freezing anywhere that u think but in windows is my most important issue becoz u think that i am on programming or other project but suddenly anything freezing in that mood as it is.
details is like sometimes PC work well for 1 day nothing happened but sometimes in 1 hour i will see many freezing happen.in windows all thing stop in monitor mouse dont move something like screenshot and in boot menu sometimes gigabyte welcome screen dont pass and in change OS number counter stop.
sometimes i will get tandem beep of motherboard in booting
beep sometimes is slow and sometimes is fast.
sometimes i see it in loading logo of win 7.
in windows i dont put heavy Process ON ram but sometimes im in typing or moving my mouse i will see computer get freezed and actually im gone crazy please somebody that knows my issue help me and tell me its hardware problem or software something like BIOS stuff
 

A:Computer freezing everywhere even sometimes in boot menu

Kindly provide us with:

1. Minidumps which would have been recorded when you had Blue Screen of Death (i.e. BSOD), you can find them in C:\windows\minidump, if there are multiple dumps please zip them together in a single file and attach it with your next post.

2. Give us complete specs of your system including PSU type/model etc.
 

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RELEVANCY SCORE 60.4

hello all, i am having some issues with my desktop im posting from my laptop just today my desktop froze while i was streaming some video so i restarted and continued to watch the show and within 5 minutes it froze again so i restarted again this time froze within 30 seconds of login so i went on my phone and looked up similar issues found this Solved: Computer freezes seconds after log-in; Safe mode works perfectly well - Tech Support Guy Forums and followed it tried what it told me and did the diagnostic boot and it froze on a black screen when i rebooted it so i restarted it again tried to start in safe mode and this time that froze while it was loading the drivers and i decided to post on here. please help and thanks for your time.

A:computer freezing and hanging during boot

Start by updating Flash.

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RELEVANCY SCORE 60.4

I'm having an issue with my computer locking up just after the desktop loads on the boot up. I can move the mouse but nothing on the desktop is accessible. I can't click any icons or the start menu. I've found that if I leave it alone for a few minutes it will start working. The same happens if I try to shut down the computer. However, I left it for about 30 minutes and it never shut down so I had to force it down.

Don't know if it is related, but performance speeds have seemed to lag over the last few weeks. I've run several virus and malware scans to no avail. I've also cleared some old programs, cleared temp files, and most of the other tips under the "Slow Computer" thread. I'm running a defrag now hoping to clear some things. I'm not sure if it is a malware issue or just a glitch in the system.

Let me know what to do.
Folfer

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RELEVANCY SCORE 60.4

First, Im sorry if i am in the wrong subforum because I couldn't find a subforum other than this to address my problem

My computer freezes at the BOOT screen (where ASUS logo and the phrase "Press DEL to enter BIOS setup" is seen). To temporarily fix this, I press DEL multiple times to enter the BIOS before it starts to freeze and then exit (not making any changes in BIOS) so that it will go directly to "Starting Windows". I was not alarmed when the first time this happen but then it happened again a few days later! It does not happen everytime when I boot up the system but it never did it before so I know there must be something wrong. I dont want to wait to the point that it will not anymore go past the BOOT so I want to address this problem now before it gets any worse. THANKS SevenForums! (BTW: specs below)

A:Computer freezing at Boot Screen

Hi,

The first thing I would suggest trying is a Start up repair as a common reason for Windows to freeze up
or reboot automatically during the Windows startup process is because one or more important Windows
files are damaged or missing:

Startup repair

Cheers

Dave

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RELEVANCY SCORE 60.4

I am having a problem with booting up my pc. It will get where you see the 98 screen and then freeze. Also if I go into the bios setup and set there for about 2 minutes, it freezes up. I hear the hard drive starting on boot up, and I tried to get the pc to boot from a floppy, but that will not work.

Asus A7VE
Duron 1GHz
Radeon 7000
512 MB
13GB main drive
20GB secondary drive

I was able to check the temp of the cpu in the bios and it was only reading 85F.
I also removed the battery to reset the bios.

Anyone have any ideas.
 

A:Solved: Computer Freezing during boot up

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RELEVANCY SCORE 60.4

I have recently started having an issue with my Vista desktop. I've had it for almost 4(?) years and have had very few issues until now. Within the past couple days, my computer has decided to start freezing shortly after boot. I log in, everything seems fine. I let it set for a few minutes to make sure all the services have started. Then, I try to do something and it freezes. Something as simple as trying to get Google Chrome to open, or even Task Manager via the right-click menu on the Start bar. It doesn't completely freeze, though. I am still able to move my mouse around. It stays frozen for 5-15 minutes then unfreezes on its own and goes through all the things I told it to do. However, once I try to do something else, it'll freeze again. I have not installed anything recently, nor updated any of my drivers recently. I thought it my processor was overheating due to dust, so I blew it out. Didn't help. When it freezes, the processor light on the tower is solid. I am a Network Technician Assistant at a school district, so I know my computers fairly well. I've never had this problem, though. I was able to get Task Manager to open and it only shows my CPU usage to be 1-7%. I am completely out of ideas. Care to help a fellow out? If you need some more info, just ask.

EDIT: I forgot to mention that I have booted in Safe Mode and it worked perfectly fine. I ran a full virus scan which found nothing. I also ran a Boot-time Scan which also found nothing.

EDIT... Read more

A:Computer Freezing Shortly After Boot

Where was the last time, you cleaned inside the case, using a can of compressed air?

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RELEVANCY SCORE 60.4

I have recently ran into an issue which I posted here. I was told the problem seems to be Malware and was redirected here. I believe the problem is malware, as previously suspected. I have ran Malwarebytes Anti-Malware multiple times and it keeps finding an item by the name of Broken.OpenCommand in the registry. Malwarebytes says it quarantines and deletes, but after a boot, it pops up again in the next scan. It is located in HKEY_CLASSES_ROOT\scrfile\shell\open\command\(default) and says "Bad: () Good: ("%1" /S)". I have ran DDS.scr and will post it below. I had to do it in Safe Mode considering all my applications freeze shortly after boot.I am running Windows Vista 6.0.6002 Service Pack 2. I have the 64-bit version, so I cannot do a GMER log..
DDS (Ver_11-03-05.01) - NTFS_AMD64 MINIMAL
Run by Chad at 7:27:56.63 on Thu 05/19/2011
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_24
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.4862.4069 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Run... Read more

A:Computer Freezing Shortly After Boot

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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RELEVANCY SCORE 60.4

Hi,
I've been putting this off, why, I don't know, maybe because my computer is 10 years old and I think it's just history, but I guess it's worth a shot.
 
It's a Dell Dimension 2350, running Win XP SP3 Home Edition, I purchased in 2003.
It's been giving me the blue scree of death with the following information:
Checking file system on c:
The type of the file system is NTFS.
One of your disks needs to be checked for consistiney.  You may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)
Index verification completed
CHKDSK is verifying security descriptors (stage 3 of 3)
Security verification completed
100%
 
After that is scrolls so fast I can't tell you what it said, but it booted on up like normal.
 
Another problem I've been having is when I'm on a website like Target and I click on a item listed on the right side of the page I don't get what I want to look at, I get redirected to a site that reads "freeze" something or the other, so I "x" out of there quickly.
 
Also, I can be online in my email, open another site, have my documents folder open, and the computer freezes up and the only way to get things going again is to shut the tower down, wait a minute and start up again.  It's getting really frustrating trying to stay online or to do things in my documents.
 
Any hel... Read more

A:Think I'm Infected, Getting Redirected, Blue Screen of Death, Computer Freezing

Hi, It sounds like to me your hard drive may be going bad.  Lets try a test to find out for sure. If you have any questions about this process PLEASE ask before you proceed with the test. Please read and reread this in detail before you start, if you have any questions please ask!!Please click the DOWNLOAD link on this Page, under the pic of a HDDSave it to and unzip it to your desktopOpen the app and select your drive under "Drive#"Click the little drive above the top information boxPick "Extended Test" and then startThis test will take a while with larger drivesNOTE:  DO NOT select Write Zeros in the last box or you WILL lose all of your data!!  Please be careful and double check what you pick!!!! 

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RELEVANCY SCORE 60

I was directed to here from the Am I infected? forum. my old topic is here.So basically I've been facing the BSOD for quite some time now (since last year or so) but it's becoming increasingly frequent and now I usually have problems turning on my computer. Like, it'll crash very quickly and give me either the checkers and lines of doom or the Blue Screen of Death. O have some pictures took with an Also my computer speed seems to have been compromised since I ran MBAM, DDS and GMER. I run on a Windows Vista and RAM is about 1GB; I never had problems with speed for the three year I've used this computer (or two+ years, I'm not good at dates).At some points I'd have to either reformat my computer, set BIOS settings to format, or reseat the RAM in order to get the computer going.So, in any case, here is the DDS:DDS (Ver_10-03-17.01) - NTFSx86 Run by Kellie at 15:49:03.59 on Tue 08/06/2010Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_18Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.65.1033.18.1015.146 [GMT 8:00]AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}SP: Trend Micro Internet Security *enabled* (Updated) {003DD9A8-02A6-43CF-81BA-5D403CAD001E}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32... Read more

A:BSOD and freezing (?) computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 60

Hello,

My computer freezes very randomly, it can take as long as a week or as short as an hour. It really doesn't make sense, there is no BSoD, my computer just locks up, I can hear a sound repeating over and over (infinite loop?) so I have no option other than to reset. It might be related to what happened like, half a year ago, where my video driver would crash. This didn't happen until about a few months after I got my video drivers though, so I have no idea what is wrong with it.

My system specs are:

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: XFX79U
System Model: XFX nForce 790i Ultra 3-Way SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 3072MB RAM
Video Card: nVidia GeForce 9800 GT
 

A:Computer Freezing, no BSoD

The best advice I can give you is to make sure that your system BIOS is updated. Next, do the same for the motherboard chipset drivers, and then update the video drivers, in that order. Since you're using Win7, you probably don't have to worry about updating DirectX; I don't believe that MS has made any changes to it since Win7 was released.

Once you've done that, let us know if your problem is fixed, or if the system is still freezing randomly.
 

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RELEVANCY SCORE 60

Hello!

This is my first time posting on sevenforums, hope im not doing anythig wrong! :P

I seem to have run into some trouble with my home-built pc, I built it this summer, its been decent for the past few months, however now it seems to be acting up. First off, I get tons of BSOD's, its a different one each time, things like page display or something along those lines, and recently I got a memory management error. So I ran memtest, 100% pass, no errors!

I'm not sure what to do, also I noticed, right when its on the verge of crashing (bsod), and I have my music playing, it starts to get slow, or most likely it gets all fuzzy (hard to explain) and you get this awful noise comming out of my speakers, then the bsod appears and its game over.

I also noticed my computer does these mini freezes, where the mouse will do a little slide show dance, and my music will turn into unreadable noise.

I have all recent software updates for my drivers (thats what windows update and driver manager tell me). One other thing probably worth noting is that my motherboard crapped out about a month ago, which as been replaced, but its the same model of motherboard as the one that failed. (computer just stopped posting one day).

Anywho, I hope this is enough information to start, hopefully somebody knows how to solve this issue, it surely has me scratching my head!

Thanks!

-Matt

A:BSOD and Computer Freezing Help!

  
Quote: Originally Posted by Matt0135


Hello!

This is my first time posting on sevenforums, hope im not doing anythig wrong! :P

I seem to have run into some trouble with my home-built pc, I built it this summer, its been decent for the past few months, however now it seems to be acting up. First off, I get tons of BSOD's, its a different one each time, things like page display or something along those lines, and recently I got a memory management error. So I ran memtest, 100% pass, no errors!

I'm not sure what to do, also I noticed, right when its on the verge of crashing (bsod), and I have my music playing, it starts to get slow, or most likely it gets all fuzzy (hard to explain) and you get this awful noise comming out of my speakers, then the bsod appears and its game over.

I also noticed my computer does these mini freezes, where the mouse will do a little slide show dance, and my music will turn into unreadable noise.

I have all recent software updates for my drivers (thats what windows update and driver manager tell me). One other thing probably worth noting is that my motherboard crapped out about a month ago, which as been replaced, but its the same model of motherboard as the one that failed. (computer just stopped posting one day).

Anywho, I hope this is enough information to start, hopefully somebody knows how to solve this issue, it surely has me scratching my head!

Thanks!

-Matt



Matt hi and welcome

Y... Read more

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