Over 1 million tech questions and answers.

Lenovo T440s Hardware Scan Failure Result code: WH...

Q: Lenovo T440s Hardware Scan Failure Result code: WH...

I get the following failed result code when I perform a hardware scan via Lenovo Solution Center on the SanDisk SSD U110 16GB: WHD00V00S-UL7XVG. Does anyone know why I keep getting this error and how to fix it? I don't even know if this drive is being used for anything. It does not show up under my computer in windows explorer.Thank you! Here are details from the log file:Display name: SanDisk SSD U110 16GB - 14.91 GBs Manufacturer: SandiskModel: SanDisk SSD U110 16GBSerial: 134610403527 Firmware: U21A001 Size: 14.91 GBsPhysical sector size: 512 Logical sector size: 512 Logical sectors: 31277232 Supported standards: ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI, ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI Spec version: Unrecognized Version Partition schema: GPT UNALLOCATED: 1.09 MBs Index 1 Size: 14.91 GBs-----Diagnostics SMART Status Test: PassedTargeted Read Test: Passed Random Seek Test: Failed Funnel Seek Test: Failed SMART Short Self Test: Failed-----

RELEVANCY SCORE 200
Preferred Solution: Lenovo T440s Hardware Scan Failure Result code: WH...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo T440s Hardware Scan Failure Result code: WH...

The device is a 16GB Solid State Drive (SSD) that is used by the Lenovo box to speed performance by caching frequently-used areas from the main hard disk. The error indicates a fault with the SSD (I have had the same problem on 2 different SSDs after using them for about a year each). I'm not sure why the SSDs seem to keep doing this - perhaps the write cycle count of certain blocks is reached too quickly in this environment, or maybe the ExpressCache software used for this function is not completely bug-free. You can continue to use the SSD as it seems from my experience that it continues to work, but not quite as efficiently as the faulty block(s) would mean the data there would be fetched from the Hard Disk after all. It would be good to hear more on this from Lenovo so that we can figure out the best course of action.

Read other 1 answers
RELEVANCY SCORE 98.8

After poking around on other threads, there's a chance this is related to the hardware drivers. However, I wasn't able to find a thread with this exact error code, so any help on what this means and how to correct it would be appreciated thanks! This is generating on a LENOVO ideapad Y700 series laptop (15 inch).













Solved!

Go to Solution.

A:ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI

Update your Intel Video driver and the false error from LSC should disappear.WVC007002-UM7YSIw=windowsvc=video cardtest 007result code 002um7ysi is a hash code of the serial number of your machine and useless info<unless you chose to send feeback info to Lenovo

Read other 1 answers
RELEVANCY SCORE 97.2

Just got this result. What does this mean??Thanks!

Read other answers
RELEVANCY SCORE 97.2

Hi everybody, I performed a hardware scan and go this result code: WHD400000-UN7YZE What does it mean and what should I do? Thank you

Read other answers
RELEVANCY SCORE 95.2

Can you tell me what this is for please?  I need to assess the potential cost of repair/replacement of pieces/parts vs new computer.  Thanks a bunch!

Read other answers
RELEVANCY SCORE 95.2

During a hardware scan, the USB test Failed. I got a result code: WMB01A008-WL7A8I.Why did my computer fail the USB test? and how can I fix this probem??

Read other answers
RELEVANCY SCORE 94

After running my hardware scan for my Lenovo laptop, I got a final result code message:  W1ZAQMXWQ-8MKSW4FailedWednesday, February 22, 2017 10:38:22 AMHardware scan has detected one or more failures.Reference the error code below when contacting Lenovo support at http://www.lenovo.com/eticketDate run: 2/22/2017 10:38 AMDevice: ST500LT012-1DG142 - 465.76 GBsSpecifically, the view log pointed out SMART Short Self Test, SMART Drive Self Test and Targeted Read Test to have failled a "test". Does anyone know what this information means? What should I do to ensure that this problems can pass the test?Please note that I am no longer under warranty.  Thank You! 

Read other answers
RELEVANCY SCORE 94

I just had the following hardware scan that resulting in a failed test on one of my storage drives. This comes after a major windows 10 update a few days ago.  See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test).  Can this be repaired or do I need a new drive? Thanks


























Lenovo Solution Center Log File.pdf ?116 KB

Read other answers
RELEVANCY SCORE 94

The Lenovo solution centre show failed,And the result code is WVC003002-UL7YLL., the issued device is intel(R) HD Graphics 530.How can I resolve that

A:Result Code: WVC003002-UL7YLL. Y700 hardware scan ...

=Call the support center or try another video card diag tool to confirm the error(if any).State your video item, you state intel. Do you have the latest driver installed?

Read other 1 answers
RELEVANCY SCORE 94

HelloJust recieved a hardware scan results witht he following failure.Result code: WHD00V000-UL7XKHDevice: Intel (R) HD Graphics 520please advice...

Read other answers
RELEVANCY SCORE 94

Can't seem to find this in support or forum. The only known regular issue I have is graphics stop/reset while browsing, don't know if it's related.THX!

A:Y700 Hardware scan fail, result code WCP03E000-UL7

WCP03E000-UL7BWG, got cut off

Read other 1 answers
RELEVANCY SCORE 94

Hello everybody, I ran Hardware Scan on my laptop (Lenovo Ideapad 700) and an error occured for the first time I own this computer. There is a problem with PCI Express - the result code is: WPE001001-WM7YWF. Could anyone help me, please? Thank you in advance. I attached print screen of the error and the log to this message.


























PCI_Express_Error_2.PNG ?65 KB

Read other answers
RELEVANCY SCORE 93.6

upon scan I recieve the following hardware failure with subsequent result code. Not readily visible as to where to enter said result code for solution. Link is vague.  H50-55 result code WHD01V002-WK72OL   Thank You for your assistance and guidance.

A:hardware failure result code WHD01v002-wk72ol on H...

Hi there, Lisbun -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You're issue might be similar to this thread.
 
Can you try to run an HDD stability test by running Lenovo's HDD Diagnostic
 
Or:
 
If you have a Western Digital drive, see Data Lifeguard Diagnostic for Windows
If you have a Seagate/Samsung drive, check Seatools for Windows
 
If you get any errors on the HDD test, your HDD is most likely failing and you will need to contact lenovo for service. 
 
Please update us how it goes.
 
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Read other 1 answers
RELEVANCY SCORE 93.2

Hi, I just bought a brand new Lenovo ideapad Y700 and when I ran the hardware scan, everything passed except for the mathematical operations test for my Intel(R) HD Graphics 530 video card, which resulted in a failure of the hardware scan and a result code of WVC007002-UK7W7N. What should I try to fix this issue?











Solved!
Go to Solution.

A:ideapad Y700 Hardware scan fail, Result code: WVC0...

Hi, I got this too with my Y700, it's down to the VGA driver rather than the hardware but it shouldn't affect any functonality so no need to worry about it. Hopefully Lenovo will issue a new driver soon to resolve it If you don't want to wait I managed to solve it by installing the most recent driver from the Intel website, please note you won't be able to run this from the .exe download, you'll need to download the zip file, extract it, and then install the driver from device manager.

Read other 9 answers
RELEVANCY SCORE 92.4

i need help.my pc keeps crashing and im trying to figure out why.im running windows 10 updated from windows 8 latelyi im currently defragging my harddisc and updating driversthe problem is that after half an hour or two my pc freezes and the only way to restart is to hold down the power button or pull out  the battery. afteer restart i have another half an hour or something.  

A:Lenovo z50 result code from error scan of storage ...

I'm having the exact same issue but my Code is: WHD01V011-DL7C8J What does this mean?  Does it mean my HDD is knackered?  I run a Lenovo Diagnostics Test and it passed all barring a few - Smart Drive etc failed. I'm concerned my laptops faulty and wondering if it's quick, easy and CHEAP to repair. ThanksAsh.

Read other 1 answers
RELEVANCY SCORE 92

I just had the following hardware scan that resulting in a failed test on one of my storage drives.
 
This comes after a major windows 10 update a few days ago. 
 
See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test). 
 
Can this be repaired or do I need a new drive?
 
Thanks
 
 
Moderator comment: Model added to subject for clarity.


























Lenovo Solution Center Log File.pdf ?116 KB

A:Twist S230U - Final Result Code : W1R9BVEZS-AANTV4 after hardware scan

Hi Lenboy
Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you are getting an error code while running hardware scan.
Eventually Hard drive is going to fail, backup all your important stuffs & contact Lenovo for new hard drive if system under warranty.
 
I hope the above information helped you
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Read other 8 answers
RELEVANCY SCORE 91.6

Hi, I just updated the Lenovo Solution Center installed on my Lenovo Yoga 2 Pro.I then performed a hardware scan and got the following result :no issue (green light and the following message : WMB008000-DK7X5L ) and at the same time a PCI / PCI-e Test showed as invalid (white cross on a red background). So what do I have to do ? It looks like the software tells me "no problem" and at the same time highlights an issue at the level of the PCI. Thanks in advance for your help Kind regards Philippe

A:Lenovo Solution Center - Hardware Scan - invalid result for PCI test

I have the same problem with my lenovo y700 :/

Read other 9 answers
RELEVANCY SCORE 91.2

I know I am behind the times using a Thinkpad T400 with Windows 7 Pro 64-bit but I am having a heck of a time using  this machine as it constantly freezes up.  I tried running the diagnostics and it failed on the SMART tests and did not complete the remainder of the tests ie video card, etc.  The final result code was:W1UKDVUB5-QE4MD9 Does anybody know what this code means - how much trouble am I in and why is this machine freezing up all the time? Thanks for any thoughts or assistance. Lorelei

Read other answers
RELEVANCY SCORE 90.4

Hi everyone. Can anyone tell me what this code means. It relates to a failure in the random pattern test on physical memory.  Does this mean I have a fault on my installed RAM.Any assistance is much appreciated. Charlie

Read other answers
RELEVANCY SCORE 90.4

The desktop is ideacentre 700-25ISH, I bought it for less than two months and actually I was out of town for several weeks last month. It is basically brand new. I run the hardware health check from lenovo companion and got the error code WMB010000-WM7VJI. The reason that I run the test is just because the machine may power off abruptly everyday. And I once got a message like USB  port power surge after login. When the machine is down, I have no way to power it up. The only thing I can do is just unplug everything and use the desktop tomorrow.  

Read other answers
RELEVANCY SCORE 85.2

Hello, I'm not sure if this is the proper place to ask this. I ran a hardware scan using the Lenovo Vantage app and it says to follow the instructions on the results page to properly get support for this issue. There are just no instructions however. If I can get support for my issue on this post, I will post there error code or the file here. Here are my computer's specs just in case. Lenovo Y500Windows 10Processor: Intel i7-3630QM @ 2.4GHzRAM: 16GBGPU: Nvidia Geforce GT 750M (2) 

Read other answers
RELEVANCY SCORE 84.4

Final Result code: W1BN7KQTU-EMQNDDTargeted Read Test: FailedSMART Short Self Test: Failed

Read other answers
RELEVANCY SCORE 84.4

Hello,
 
I'm not sure if this is the proper place to ask this. I ran a hardware scan using the Lenovo Vantage app and it says to follow the instructions on the results page to properly get support for this issue. There are just no instructions however.
 
If I can get support for my issue on this post, I will post there error code or the file here.
 
Here are my computer's specs just in case.
 
Lenovo Y500
Windows 10
Processor: Intel i7-3630QM @ 2.4GHz
RAM: 16GB
GPU: Nvidia Geforce GT 750M (2)
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

Read other answers
RELEVANCY SCORE 83.2

HI,Community, what means this Error code,it is from Hardware scan at USB.WMB008008-BM8X6J

Read other answers
RELEVANCY SCORE 78.4

The Intel Driver & Support Assistant said that it had an update: Intel® Graphics Driver for Windows* [15.40]. When I did a scan with the Lenovo Companion app, it said there were no updates available. Why the difference of opinion betwee the two apps?

Read other answers
RELEVANCY SCORE 75.6

Thanking everyone in advance for any insight into these crashes. Since this has started my company's hardware tech support has replaced the motherboard, RAM, SSD and wireless card, but the crashes continue. Windows 7 professional SP1 was completely reinstalled following the hardware replacement. 
 
Darren
 
· OS - Windows 7 professional SP1· x64· What was original installed OS on system? Same· Is the OS an OEM version (came pre-installed on system) or full retail version? Running MGADiag produces this output: Windows(7), VOLUME_KMSCLIENT channel
 
· Age of system (hardware): 2 years old but all hardware replaced in early October (motherboard, RAM, wireless card and SSD)· Age of OS installation? OS was reinstalled in early October. · CPU - Intel Core i7-4600U @ 2.1 GHz· Video Card - Intel HD Graphics GT2· MotherBoard - (if NOT a laptop) - Laptop- Lenovo 20ARS0F200, 0B98417PRO (from CPUZ)· Power Supply - brand & wattage (skip if laptop) - Laptop· System Manufacturer - Lenovo· Exact model number (if laptop, check label on bottom) T440s· Laptop or Desktop? Laptop

A:Lenovo T440s multiple crashes. Hardware all replaced.

Tried running driver verifier. Crashed immediately upon restarting but it did not save a minidump (not sure why since other minidumps have been saved). I believe the error code was 0x000000c4. I don't have the rest of the code.
 
One of my drivers relates to Dell Data protection (Credant). I wonder if I should not verify that driver since it affects disk/file encryption?
 
Darren

Read other 1 answers
RELEVANCY SCORE 75.6

Thanking everyone in advance for any insight into these crashes. Since this has started my company's hardware tech support has replaced the motherboard, RAM, SSD and wireless card, but the crashes continue. Windows 7 professional SP1 was completely reinstalled following the hardware replacement. 
 
Darren
 
· OS - Windows 7 professional SP1· x64· What was original installed OS on system? Same· Is the OS an OEM version (came pre-installed on system) or full retail version? Running MGADiag produces this output: Windows(7), VOLUME_KMSCLIENT channel
 
· Age of system (hardware): 2 years old but all hardware replaced in early October (motherboard, RAM, wireless card and SSD)· Age of OS installation? OS was reinstalled in early October. · CPU - Intel Core i7-4600U @ 2.1 GHz· Video Card - Intel HD Graphics GT2· MotherBoard - (if NOT a laptop) - Laptop- Lenovo 20ARS0F200, 0B98417PRO (from CPUZ)· Power Supply - brand & wattage (skip if laptop) - Laptop· System Manufacturer - Lenovo· Exact model number (if laptop, check label on bottom) T440s· Laptop or Desktop? Laptop

A:Lenovo T440s multiple crashes. Hardware all replaced.

Tried running driver verifier. Crashed immediately upon restarting but it did not save a minidump (not sure why since other minidumps have been saved). I believe the error code was 0x000000c4. I don't have the rest of the code.
 
One of my drivers relates to Dell Data protection (Credant). I wonder if I should not verify that driver since it affects disk/file encryption?
 
Darren

Read other 6 answers
RELEVANCY SCORE 74.4

Please help me with the  below result code of Hardware Scan Result Code: WHD01V002-UL7AGH 300-15ISK LAPTOP (IDEAPAD)

Read other answers
RELEVANCY SCORE 74

I the log seems to only provide the following code (no explanation I can find) for a warning associated with the Quadro M1000M videl memory test. How/where do I determine the significance/explanation of the result code to determine if the problem is sufficient to contact warranty support? Quadro M1000MResult Code: WVC007000-UM7V1E  Mark   


























Log.PNG ?69 KB

Read other answers
RELEVANCY SCORE 73.6

I have a T460s that is having intermitant blue screen.  I performed the F10 hardware test "Full", I got the Final Result Code U1DC7N9LS-QXAQMC.   I am unable to find a reference for it.  What does it mean? Thank you, DaveMc1

Read other answers
RELEVANCY SCORE 72.8

I've look all over the lenovo website and can't find where they list what the result codes mean. I got an error code regarding memory, result code: wme800800-um7cfg Can someone tell me what the code means?

Read other answers
RELEVANCY SCORE 68

Thanks in advance for any advice.
The BDODs appear to be of multiple types.
Motherboard, RAM, wireless card and SSD were all replaced in early October and system completely reinstalled but BSODs continue. They are more likely to occur 1-2 min after waking from sleep, but recently also occurred when the system is just sitting.

System details below
Windows 7 professional SP1, x64
Version of OS: Windows(7), VOLUME_KMSCLIENT channel
See my profile for system details.

This is a laptop, Lenovo T440s

Darren

Read other answers
RELEVANCY SCORE 67.6

 Via the Lenovo Solution Center on my T440p Thinkpad, a hardware scan has detected a failure.  The eticket link provided inside Lenovo Solution Center (http://www.lenovo.com/eticket) did not take me to a working page. Here are the details of the failure.The "Targeted Read Test" of this device failed. I don't understand the meaning of this, whether it's serious or not so serious.  Greetings.

Read other answers
RELEVANCY SCORE 66.4

The Lenovo Solution Center performed a hardward scan and it returned 1 error and instructed me to click on the link to submit an eticket. So I clicked on the link and got nothing but confusion from that point on. I can't find anywhere to submit a ticket to just find out what the error code is. All I get presented with are charged support options. I'm not experiecing any hardware issue as my systemseems to run just fine. But I would like to know what this error code points to. The code is"W1AH5U4VT-G4H1Z4". How can I find out what this is?

A:Hardware Scan Error Code

If you re-open the Lenovo Solutions Center and select Hardware Scan, on that page there is a See Last Results  link that will show you the report created during the last scan, and in that report it should show you what part of the test caused the error.    It may be something simple to fix with an updated driver (a lot of times it is just a video driver failing the Mathmatical Operations test), but hopefully that information will help you find a solution.    BTW  If it is the Mathmatical Opertaions test that failed, uninstalling and reinstalling the driver for your video card, or just updating to a newer version will usually fix that error. Cheers,

Read other 1 answers
RELEVANCY SCORE 66

I got my Yoga 700 with Windows 10 a couple months back and found that it failed the hardware scan (code WVC007002-UL7AUK) but looking through forums I saw that it wasn't supposed to be a big issue so I just forgot about it. Well now I'm getting these more and more frequent "Display Driver Stopped Responding and Has Recovered" messages that tell me that the intel driver crashed. Not only that but it tells me that the version that's installed is a Windows 8 version. Naturally, I went on my product page and tried updating to the latest Windows 10 driver but lo and behold, it tells me that I can't because my laptop isn't supported or something of the sort. Anything I can do about this? 

Read other answers
RELEVANCY SCORE 66

I've been having a constant issue since I got this desktop with a popup message saying that a USB device needs more power than the port can supply. The only USB devices I use are a mouse, keyboard and an external hard drive and it seems to happen at random. I've run hardware scans and each time the results show a failure with the motherboard USB test. If anyone has advice about this issue it would be very appreciated. (I am using my old keyboard because I don't care for the one that came with the desktop, so I don't know if that could be the problem or not.)  

Read other answers
RELEVANCY SCORE 65.6

thCan some one please tell me what this means??I am concerned about the warning:   the result code was WHD01000-DL7086 

Read other answers
RELEVANCY SCORE 65.2

I ran a hardware scan and I got this error code, what does this mean?

A:Hardware Scan Error Code WHD01v01i-HM9A5H

Hi Kamilah3, 
 
Welcome to the Community Forums. 
 
The code generated by Lenovo Solutions Center are decoded by an internal tool of Lenovo technical support for recommendations to call in. But the details of the scan can be interpreted by Read and Write errors or S.M.A.R.T. failures that meant that the harddrive falls short of its integrity.
 
In such event, the immediate backup should be done for possible failing harddrive to be expected in the near future. SMART test alerts users to protect their data before it happens. Call technical support for In-warranty repair.
 
Hope this help answer your query.
 
Regards
 

Read other 1 answers
RELEVANCY SCORE 65.2

I have the error code in the title. The results say it has something to do with a PCI Express. I do not understand any of that.What does this mean, do I need to fix something?Is there a place to look up what the error code means?

Read other answers
RELEVANCY SCORE 65.2

I ran a hardware scan and I got this error code, what does this mean?

Read other answers
RELEVANCY SCORE 64.8

My Lenovo Solution Center tell me to contact your support for this final scan failuer code: W1E3ZE6PV-DWV321 Any help please.

Read other answers
RELEVANCY SCORE 64.8

My Lenovo Solution Center tell me to contact ur support for this failuer code: whd01v00j-dn7y7j Any help please.

Read other answers