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Help With Factory Reset!

Q: Help With Factory Reset!

PLEASE READ == I use a genuine copy of Windows 7 Home Premium and now want to factory restore my whole computer after 4-5 years of use. Every tutorial I've read and watched have a button on the control panel that says "Restore to factory condition" but my computer doesn't have that button! I have tried EVERY video teaching me how to factory reset and need help now.
I do not have the restore disk because the PC was given to me by my brother and he bought it YEARS ago.

Preferred Solution: Help With Factory Reset!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Help With Factory Reset!

What is the make and model of the computer? Right click Computer > Manage > Disk Management. Is there a partition that is about 12GB in size labeled recovery?

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Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:

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BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System

fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.

View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

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HP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset,  is that right? Thanks

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I have a Dell Inspirion N5110 that I received from my son-in-law that I would like to re-set to "new factory" and have everything that is on the computer erased. I don't want to have his personal files on the computer, not my business to snoop. The computer came with windows 7 home premium installed. I have since added SP1 to it. Is there some way to use the original factory image that I downloaded from Dell to do so that would included the SP1 pack? Would creating another image work? I have a complete back up of the computer.

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why dont the f8 key work to repair my inspiron 1440 i have held it down i have tapped it i have tried the f8 key by its self and also with ctrl key and still nothing

A:factory reset

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I'm trying to reset my computer to factory settings. Advent 7113 Intel Celeron 1.73GHz. The supposed way to do this is to press f10 repeatedly on startup until a "preparing system restore" message appears. This does not happen for me however. A "edit boot options" option appears instead, and then a commant prompt. Am I pressing the wrong function key? How can I successfully restore to factory settings? Thanks in advance

A:Factory Reset Help

This is from the support site for your laptop:

Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition.

There are two ways to start the recovery:

Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed.

In Windows by clicking: Start / All Programs / System Recovery / System Recovery.

The recovery will load and display a box with one option:

Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process.

To access the recovery options below that erase all data from the computer, click the Advanced button.

System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled.

System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled.

Select the Non-destructive recovery option and press Next.

You will be informed about System Restore in Windows, click Yes.

The recovery will begin. Once this is complete click Restart.

-------------------------... Read more

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A:Factory Reset

How did you start the factory reset ?

If you tap F11 just after switching on do you get a menu ?

Please use the methods here to find your model details and include the information in your next reply :-

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I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?

A:Factory reset

Yogi119 wrote:I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?Hi, Heres what you need to do. Use one of the following methods to open Windows Recovery Environment:Restart your computer and immediately press the F11 key repeatedly. The Choose an option screen opens.Click Start . While holding down the Shift key, click Power, then select Restart. Continue holding down the Shift key as the computer restarts, until the Choose an option screen opens.On the Choose an Option screen, click Troubleshoot.Figure : Clicking TroubleshootClick Reset this PC.Figure : Clicking Reset this PCIf you want to keep your personal files and customizations, click Keep my files, then click Reset. Your computer reinstalls the operating system and your computer restarts. You are done.If you want to remove all files, click Remove everything and continue to the next step.Figure : Keep my files and Remove everything optionsIf you only want to remove everything from the drive where Windows is installed, click Only the drive where Windows is installed. If you want to remove all files from the computer, click All drives.Figure : Remove everything from one drive or all drivesYou can fully clean the drive, so that no files are recoverable, or you can delete your files.Figure : Just remove my files or fully clean the drive optionsIf you want to delete your files, click Just remove my files.... Read more

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Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

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Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

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I have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.

A:How can I do a factory reset

You can create a Restore Disc to restore your computer to factory defaults.


Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.

For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista

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hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

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Hi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so  to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start .  Can anyone help or do I need to take it to shop .  

A:factory reset

Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth

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I need to do a factory reset without using a cd (as that drive has also gone down the tube for the moment). I have Windows XP Home Edition on a Dell Inspiron 530 and I've been trying to use Ctrl + F11 at the splash screen to access the PC Restore function but it's not happening. I don't know if my timing is off or what, but any suggestions would be fantastic.

A:Need to do a factory reset without cd

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Hi everyone. I have had an Hp G60t-200 laptop for about 5 years and I want to do a factory reset. I have way too much stuff on it and would like to just start out with a clean slate again.

There is a problem. It orgionally came with windows vista pre-installed without the OS disks. I got the Windows 7 upgrade disks when windows 7 came out. I do not have the full version of Windows 7 OS nor do I have the Vista disks, which I don't think would be much help anyway.

My version of Windows is Windows 7 Home Premium 32bit Service Pack 1. I do have all the partitions in the recovery drive, but I'm not sure if they can help. Also I never made a system image at the time, because I was like 10. I do have a system recovery disk, but so far they have been no help. I do not want to keep any of the files and I have backed up all the important files, pictures, videos, etc...

Please help. None of the forums I have gone to had a solution. Thanks.

A:Need help with factory reset.

You can download the ISO of windows 7 OS - bit version you have and burn to a disc. Then do a clean install with that. Making sure to use current Product Key. If you can't find it, use Belarc to show you.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

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I have had a hard drive failure.  I have installed a new hard drive.  I would like to find and install the original software and operating system.  Where do I find it?  What is the procedure? Thanks!

A:Factory Reset

Is this a desktop or a laptop? Do you mean G71-340US?

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trying to do a factory reset on my old dell dimension e520 and the only I am getting is command prompt window" x:\windows\system32>wpeinit" someone please help me because I really want and need to restore this computer.

A:trying to do a factory reset and cant

Dell restore disks are sold online. (Google for vendors.)

You will need the product key off the sticker on your Dell. The Dell site shows where to find those.

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Hi all,
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.


Go to Solution.

A:G50-45 - Factory Reset

Hi azanene , 
Welcome to the Community Forums. 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
Hope this help answer your query.
Update us how things go.

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after I factory reset I cant connect to my wireless internet how do I fix this

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Hey there,
Sorry if this is the wrong section, but I'm using a lenovo Z50 and it's been running really slow so I decided to do a factory reset. I'm at the point were It's just starting up, saying "Welcome" then restarting. Any suggestions?
Mod's Edit: Additional information added to Subject line for clarity of issue.

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Help..   I don't know why it won't  can u guide me through g this please

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hello i was using a pirated version of windows 7 ultimate until i bought the CD key at microsoft store. it was the upgrade version. i have a problem with BSOD. i debuged the .dmp files and the problems were ntkrnlpa.exe and Win32k.sys. Unfortunately, i cant delete any of those files. I want to factory reset but i cant because i dont have the CD. However i have a Genuine Windows 7 Ultimate CD Key. Any suggestions on how i can factory reset or remove the BSOD problems? Thanks in Advance.

A:HELP i cant factory reset.

By 'factory reset' I assume you mean format and re-install from scratch.

I suggest you purchase a Genuine Windows 7 CD to go with your Genuine Windows 7 CD Key. Beyond that I am unable to help as this forum does not support cracked/illegal software, while you may have a valid CD key you are still using a cracked version of the operating system.

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can any1 tell me how to do a factory resest on my toshiba satellite l300d??

will the factory reset erase vista?

A:factory reset

If your computer came preinstalled with Vista, it will not be erased.
I will get you information on how it is done.
If you installed Vista, after purchase, it will be erased. The OS that came with your computer on day 1 will be reinstalled.


Information is shown for Toshiba, hope it works and helps.

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I have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?

A:Factory reset

Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.

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Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?



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i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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Hi everyone,
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium.                                     PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
1. Malwarebytes FREE Antimalware?
2. CCleaner?
3. Add Block Plus?
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
5. Last but not least FREE SpywareBlaster?
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
Kind Regards

A:Factory Reset

1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex

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What a mess! I need to update drivers; am unsure what/which websites to trust mainly, bcuz of the "free" scans which point out trouble, then after finding the "solutions"; IP addresses and other id has been gathered then the price info is produced. Is "Drivers for Free Unlimited" legit?

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 33160 MB, Free - 8999 MB; D: Total - 33155 MB, Free - 24202 MB;
Motherboard: Acer, Volvi2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled

Is there a standard/more efficient levels for Processor = 80 CPU Usage = 100% Physical Memory = 67%
Is there a way to reduce processor & cpu usage? Assistance is appreciated thank you.

A:Help! Had to factory reset!

Get the latest drivers from the PC (or motherboard) manufacturer's web site. If no specific instructions for installation order install the chipset first, then I like to install the networking and graphics and then the rest randomly.

Is there a way to reduce processor & cpu usage?Click to expand...

Do less at any given time.

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I'm looking to sell my computer as I've just bought a new one. I'm trying to clear all the data off, is there any way I can do a factory reset to make sure everything is wiped off. 

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So I've purchased a new laptop that has never performed well. HP wants to do a remote wipe & factory reset. I need to save all my files, bookmarks, settings, etc. before we do this. Feel free to talk to me like I don't know what I'm doing, because essentially I don't. How do I back up everything necessary before we wipe this computer clean?
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.

A:To-do before factory reset???

Welcome to Windows Eight Forums, HighCountry.

You have the right idea to back up all important files.

Do you sign into your computer with a MS account? If so, all settings, apps, and Start Screen arrangement will be saved and should be restored upon boot.

So far as Firefox, you may want to post that question here: Firefox

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Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

A:Factory Reset

Got it sorted 👍

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My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.

A:Trying to Do Factory Reset

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up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,


Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

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My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help! 

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I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

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Would like to refresh my windows 8 laptop to factory settings, I have tried the "remove everything and reinstall windows 8" but an error message says that I am missing files. I would like a solution to this problem or another way to restore my laptop to factory settings.

A:Need help with a factory reset.

You need to post the make and model of this computer.

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Need help doing a factory reset without admin password or recovery disk f11 doesnt.go to recovery start up menu i can only get the system defaults my dad put in the password and forgot it im using windows 7

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Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.


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