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Unable To Encrypt Files & A Number Of Files Are Missing After Attempt.

Q: Unable To Encrypt Files & A Number Of Files Are Missing After Attempt.

I have been trying to encrypt a folder using PGP 9.0.6 and Cryptainer Secure It 3.1.7.



What's weird is that the folder and the files within it will not encrypt and I don't know why? Further more the folder will actually be missing files. Can anybody explain to me? No, I am not setting the applications to erase files after completion.

PGP Conventional Encryption has worked finally. I tried all the obvious stuff first like closing all non-essential volumes (virtual disk that are created and encrypted by PGP), transferring the files to another drive, etc.

On a slightly separate issue. I did have some data corruption involving an older and separate group of files. However I deemed that to a hardware failure or a OS/Software failure. Figured it might provide valid insight.

Update: Now my PGP conventional encryption, non .exe file generation worked. I don't understand why it wouldn't work? Going to rename the source folder and try again. MY encrypted .exe file generation with PGP should work.

I tried again. PGP conventional encryption and PGP Zip both encrypted fine. I tried creating a PGP .exe file and again it failed and files are missing; why?

I've done a full virus scan and spyware scan. No known threats detected that would cause this. I've done two system wipes in the past months. I've also removed, reinstalled, and or repaired the installation of both applications as is procedure.

Preferred Solution: Unable To Encrypt Files & A Number Of Files Are Missing After Attempt.

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You can download it direct from this link http://goo.gl/7JS9gZ. (This link will automatically start a download of History Fixer that you can save to your computer.)

A: Unable To Encrypt Files & A Number Of Files Are Missing After Attempt.

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I am attempting to encrypt files on a Windows 7 OS using EFS.
Receiving an error that states "The File Recovery certificate being outdated or expired is the most frequent cause of this invalid recovery certificate message".

I have located this to an expired certificate under RSoP, belonging to an account called sysadmin. The problem is that this laptop was a computer that I was given when I left my previous job. I'm presuming that account belong to the tech support team. It no longer exists under user accounts.
I've logged on with the Administrator account and recreated a certificate and generated the DRA, but still receive the same error. The certificate for sysadmin under RSoP still remains.

A:Unable to encrypt files using EFS

You're up a creek without a paddle man. EFS is non-trivial and you need the original Recovery Agent to access it.

Consider this scenario:

disk is EFS
user X has a password
user X account is deleted, but the data is kept
we discover, oops, we need something
recreate user X and even reuse the same original password
The encryption key is created such that it is unique to

the HD
the partition
the user
his/her password
time of day the password is created
The ONLY choice is to have created the Recovery Agent while the account was still active.

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Last week I have been messing around with Windows Firewall Control, and have enabled Medium Filtering.
This denies all apps from accessing the internet, unless I allow them manually, one by one.
Is this boring process going to increase my ransomware protection (refer to title)?

PS. Please don't hijack this thread with recommendations of anti-ransomware protection like CF, I already know them. Thanks in advance.

A:Do all ransomware files require an active Internet connection in order to encrypt your files?

I am under the assumption that Ransomware encrypts files upon execution.

Wait for an expert to reply.

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Normally I feel like I am able to ward off viruses on my own but this time I feel like I have encountered something much more serious than something I can take on alone, so any help would be much appreciated!
Dell Studio 17
Windows 7 64bit (SP1) (problem is with Windows partition)
Ubuntu 12.04 LTS
Problem Summary:
-Had a virus popup telling me I had to pay X dollars. Immediately closed browser and restarted computer.
-Scanned with Malwarebytes. Results found 4 threats, all of which I selected to remove.
-Restarted computer, after which I am now unable to open virtually any programs or files. Behaves like an account permissions issue
-Tried a system restore in safe mode to the most recent time when everything was working, but this did not solve problem
Detailed Description:
The other day I got one of those popups telling me that "I had been accused of illegal browing activity" or something, which I had not been. It said that in order to avoid dealing with the law, I had to pay so much money. I restarted my computer and planned on removing the virus.
After restarting I was still able to open files and programs; in fact I was a little behind on my firewall updates (mistake, I know) so I decided to update that first. Updated, restarted, everything was fine.
Then I ran a Malwarebytes full scan which detected 4 threats. I don't remembrer the names, but two were registry problems, one... Read more

A:Unable to open files or programs, initial attempt at Sys Restore did not help

Download Minitoolbox - http://www.bleepingcomputer.com/download/minitoolbox/
Start the application.Set ticks everywhere.Click GO button.After scanning is done a log will appear.Save and attach it here.

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A few days ago, I noticed a popup saying computer wanted to reboot and would if I didn't postpone it. I wasn't doing anything, so I went ahead and did it. The windows updates (running Windows 7 Professional 64-bit) applied and I got back to the desktop. Adobe put up a box saying there was an update for it too, so I clicked on it. Before I could start it though, I got a windows box that said "Encrypting File System" and told me to backup my file encryption certificate and key. After some searching on google with a different computer, I found that this sometimes come up even if you have never encrypted anything as I have not. So I went ahead and let it save the key to a flash drive. I did the cipher /u command to find if any files were encrypted. It found thousands of files in 7 directories. Mostly pictures (.jpg) on the second hard drive and they weren't viewable.

Error: "Windows Photo Viewer can't open this picture because you don't have the correct permissions to access the file location."

Filenames were green in explorer. So I tried using the backup of the encryption certificate and key. It seemed to restore just fine, but all the files were still encrypted. I tried the decript command "cipher /d" but that wanted to either be in the directory or specify the directory/filename and the list from the /u just flew by and would only scroll back so far.

After some more searching, found a .vbs script to find all the encrypted files... Read more

A:decrypt files files that I didn't encrypt

Well, from what I've been able to find and try, looks like those last two directories are simply not recoverable. Since I didn't encrypt them in the first place, I don't seem to have a key for it.

So, for the future...
What made it encrypt those directories so I can not do it again?
What should I do now to prevent problems like this again? Just backup my encryption key and try and remember where I backed it up to? The current one should be good for a while. One of the many things I tried was extending the expiration date to 2113.

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If your computer ever becomes permanently unbootable and if you didn't back up your key with those files then Windows encrypted files will be lost. Beware of that. Accordingly people recommend True Crypt instead.

A:Don't want others see your files. Encrypt them with XP

Blade Jones makes a good point regarding NTFS encryption. It is a very valuable feature but you must understand the implications of using it. On this forum and others I have seen many cases where a user has reinstalled the OS or upgraded to a later version, only to find that important encrypted files are no longer accessible. This is a serious matter. NTFS encryption scrambles the contents of a file using a key that is a part of the user account. If that key is lost, and it will be when the OS is reinstalled., it is almost impossible to decrypt such files. Creating a new account with the same name and password will not create the same key.

It is possible to backup the encryption key before an OS reinstall but few people do so, or are even aware of the need.

With any encryption method involving a password be very sure you do not forget it! Forum rules do not permit help with lost passwords.

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a while back i encrypted a file useing winzip, and now i want to open it but i dont know what that password i set for it was. is there any program that will unencrypt it or a way to find the password? thanks

A:How to un encrypt .zip files?

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Hi i encrypt my word excel or powerpoint files. afte that my system got crash . so i install the win XP again . but now when i am trying to open any file ( word excel or powerpoint files) its giving me the error. user does not have access privileges. i try to remome the encryption from the files but its also giving me the error.
these files are very important. kindly help me.


A:Encrypt files


Originally Posted by skaundal

Hi i encrypt my word excel or powerpoint files. afte that my system got crash . so i install the win XP again . but now when i am trying to open any file ( word excel or powerpoint files) its giving me the error. user does not have access privileges. i try to remome the encryption from the files but its also giving me the error.
these files are very important. kindly help me.


I believe it is becasue when you originally encrypted the file, it used the original user account information to create the hash, etc for the encryption. When yoou reinstalled, did you recreate the user accounts with the same names as originally created?

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Hi All
i encrypt some files (Properties ->General ->advanced ) but from that time any file i created it , it become encrypt defalutly , how fix it?

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Is there a way for me to encrypt files in Windows 7 Home premium? When I go to Properties > General tab > Advanced, the option to encrypt it is greyed out.

If possible, without 3rd party software please. If not, a link to some good free software.

A:Encrypt files in W7HP

I recommend truecrypt it's free software. You can encrypt os drive, data drives or folders.
TrueCrypt - Free Open-Source On-The-Fly Disk Encryption Software for Windows 7/Vista/XP, Mac OS X and Linux

if you want to encrypt without 3rd party you need to get higher version of windows 7 because i think home premium doesn't have that functionality

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I'm looking for advice on how best to encrypt a few files.
Nothing huge just a meg or two of Word & XL files.
At the moment I just burn on disc & do not keep on the computer & hide the discs.
Looking for some "better than what is available on XP Pro" program that is less than $50.

Any ideas?


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I installed clean windows XP on my "C" disk and i moved some files to "D" disk before installation. And now i can't access them, because i didn't save profile.
I tryd Advanced EFS Data Recovery (full version), but i can't decrypt files because they can't find profile.

A:Encrypt files after install

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I looked up how to encrypt files and it said windows 7 had a encryption software built in. I went to properties and went to the advance options and there was encrypt file for secure data or something like that. But it was unselectable.

A:How do encrypt files on my windows 7?

Whether you need to protect internal or removable drives, BitLocker in Windows 7 makes that protection easy because it works with almost any drive. Windows 7 simplifies the encryption of internal drives by automatically creating the hidden boot partition
necessary to use BitLocker to protect the OS volume, eliminating the need to manually select that option during installation or to repartition the drive afterward. Best of all, BitLocker can be enabled on drives running Windows 7 with a simple right-click...STEP
1.To enable encryption you would right click a folder or file and then choose Properties from the displaying menu.
2.Once the Properties page appears you would click the Advanced button on the General Tab and choose the Select the Encrypt contents to secure data check box, and then click OK.
3.Another dialog box will come up to give you the option of applying the changes to the folder only or to the folder, any subfolders found and the files within.
[NOTES FROM THE FIELD] – It is important to note that once you start encrypting information that you should back up your encryption certificate which is the “key” to lock and unlock the data. If your certificate and
key are lost or damaged and you do not have a backup, in most cases where a local system is involved, that encrypted information is lost as it remains forever locked.
There are more recovery options available to you when ... Read more

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i use encrypt files v1.5 to encrypted some word, excel and pictures. but today when i input the right password, it said: "check message log for errors"
and now i cannot see those files,what's the problem?

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I've got a situation here whereby .TMP files are appearing in network directories, and the files are going missing. The size of the TMP file matches the original file.
I'm trying to narrow down the issue, because I think there may be two problems here.  
1. Offline Files are enabled, to allow profile redirection.    It seems that this is also by default, is allowing Clinet Side Caching when there are network issues.  Does the original file (.doc for example)  get renamed
as a HR234.TMP for example when the Slow link detection sees slow performance? 
2.  If the above TMP file is created when there are network issues, should this resolve itself (sync itself back to the network) when performance improves?
Currently we are in a situation where we have a department that have files missing from many network shares, all the missing files seemlingly replaced with a .TMP file, so do we have to go round to every machine in the department, and manually
sync them to resolve this?  

A:TMP files created, files missing Offline files issue?

After checking the Hotfixes and Security Updates included in Windows 7 and Windows Server 2008 R2 Service Pack 1 in the

Documentation for Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932), I found the following hotfix is available:
Temporary files do not synchronize correctly to a non-DFS share on a server from a client computer
that is running Windows 7 or Windows Server 2008 R2

TechNet Subscriber Support
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This can be beneficial to other community members reading the thread.

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Please help!
I have a 64-bit Windows 7 Professional O/S.
I've used external HDDs for months now, but today when I plug any external/portable HDD/SDD in it prompts me "Before you can save files on this drive, you need to encrypt it using BitLocker"...!!!
See attached screen shot.

I can open the drive, but I cannot do a thing with it. This is causing me all kinds of grief.

I didn't even know I had BitLocker on my laptop, as it is Windows 7 Pro. I don't want it.

There is no BitLocker option when I write-click my drive. There is no BitLocker To Go installed etc...

Can someone help me to write to my drives and remove BitLocker if needed??

Kind Regards,

A:Before you can save files, you need to encrypt with BitLocker

Hi and welcome to SevenForums,
BitLocker Drive Encryption - Windows 7 Drive - Turn On or Off with no TPM

BitLocker Drive Encryption - BitLocker To Go - Turn On or Off

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is it possible to change the extension of the file...let's just say a file is called wallpaper.jpg

can i change the extension to let say instead of jpg and change it to pgj...or somthing else...so the file now is wallpaper.pgj...

would this stop the file from opening..

i know u guys must be wondering why ...it's because i have some adult wallpapers from sites like desktop girls and others... which are in jpg format ...i don't want to delete them...

A:how can i encrypt or hide jpeg files

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Hey Oh My,
I got a mess and I cain't get up. Okey dokey. I is gonna start the puzzle. I was watchin a movie (okay streamin) and some pop up pages, popped up and as usual I closed them. Well one was stubborn and kept askin me, Iffen I wanted to leave the page, I wanted to, but it decided I shouldn't, so I pulled out the ole ctrl alt delete bat, and hit em onna haid. Upon restart I was reintroduced to said previous page requesting the $300 bucks. So now I looked at it and lo and behold the FBI, Cyber somethin or tother had been watchin my travels and decided I should go purchase a 300 dollar card and submit it to a certain site.
Okay I got nervous and google became my friend, till I remembered, I had much better friends, that prolly knew something about this stuff. Hustlin over to Bleepin Cornpruter, I frantically started readin posts and decided I was way over my head and had no Idea which way to turn. Got out the discs and burner, and comenced draggin n droppin.  Since I was afraid it might get to my external hard drive I burned most important files and looked to see if some of them were already encrypted. Okay now I gotta tell ya I don't know what an encrypted file looks like, so a fine tizzy I find myself in.
Now I am waitin for the whole thing to implode and wonder if there is something to be done, before Armaggedon arrives. Yeah, I  supposedly have been backin up but my external is too small and wont hold but one back up atta time, I have been dere... Read more

A:They want $300 to un encrypt my files, not so quick big fella I know somebody.

So now I looked at it and lo and behold the FBI, Cyber somethin or tother had been watchin my travels and decided I should go purchase a 300 dollar card and submit it to a certain site

Hello -
1 This is just a Scam infection, and the FBI never saw anything
2 Do not panic.
3 There are Self Help guides, or ...............
4 Guided help in the Malware Removal forums
Please advise us of the option you wish to use, and post a link back to your new topic.
U.S.A. Cyber Security Ransomware is part of the Troj/Urausy Ransomware family <= Link - This is a typical example of the infection.Read Entire Removal Guide <= Link - At the bottom of the article
You have the choice of attempting the above guide, or just posting directly to Malware Removal area.
Please note there will be a wait of about 3 days for the Experts to reply.
As you are badly infected, you can follow the instructions in the Preparation Guide starting at Step #6.
NOTE :If you are unable to complete any step, please post the topic and leave a full description of your problems
When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
 Please Use Copy and Paste for all your responses, and Do Not Attach any unless your helper specifically requests this.
 If Help Bot responds to your t... Read more

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Is there a secure and low-cost way to encrypt Quicken, Excel and PowerPoint files and email them to yourself, so you'll always have backups of your personal data?
I've seen free utilities advertised, but don't know whether it is safe to use them.
Is any of these utilities suitable for dial-up... My area does not have DSL, and won't have cable for a few months yet!


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I see tell-tale signs of Cryptowall on my Act! server - HELP_DECRYPT.* files dropped in a bunch of folders.  However, database is fully functional.  Does anyone have an idea of what type of files get encrypted? Had this happen before on a file server and just about everything was unusuable - doc, xls, pdf, etc.  

A:Cryptowall 3.0 - what type of files does it encrypt?

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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1) What are encrypted files and how do we know which files are encrypted and which are not.
2) i know its against the TSF rules to discuss anything related to password recovery or anything like that but just curious to know when anybody forget the password and if they are able to remove or change the password , would it affect encrypted files in anyway ??

3) Is their any way we can make any file encrypted or if we need to how we can remove encryption of any file.


A:what are encrypted files ?? do we have any way to encrypt or decrypt and file ??

An encrypted file or folder is a file or folder that only someone with the appropriate permissions can view.

If you are the administrator of a computer with folders or files on it that you have created then you can encrypt them and only someone with the appropriate permissions i.e you and anyone else you give permission to can see and view the contents of that folder or file.

You can only do things with the file if you created it or are the administrator or have the appropriate permissions.

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When I got my Flash Drive today it came with a small application called SecretZip which runs from the drive and allows me to encrypt and password protect the files on there, Of course I could use WinRAR but as I use it for College and other places i cant install WinRAR on them PC's.

I have used our friend Google to try and find this program but I cant.
Does anyone know where I get it or a application like it that runs from the drive?


A:Encrypt and Password Protect files on Flash Drive


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i am not able to open some encrypt files....when i try to remove encryption it say that error applying attributes access is denied ....

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Kids, I am not sure iffen this corntraption is soon to explode or collapse. I had a page pop up while watchin a streamin movie, said page seemed to represent the "Mandiant U.S.A Cyber Security Ransomware" or some similar nefarious scoundrel. I shut the page down only by resorting to Ctrl-Alt-Dlt, went to draggin and droppin files to Discs, cuz I ain't set up a big enuf external hard drive, to hold two backups atta time. Tho I don't actually know what a backup file looks like, nor how to access the files in said backup file. Mea Culpa, I gotta remedy that shortcomin. Well low and behold to this point my files do not yet seem to have changed and I can access this cornprutter so I may not have a problem. But its been a year or two since i got this gem and it prolly needs a good tendin to,
So I have available the two DDS files  to begin a cleanup process. First the dds.txt
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by Dave Haddad at 10:33:24 on 2014-02-01
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2013.748 [GMT -6:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost... Read more

A:I got skeered when a page popped up and wanted $300 or they'd encrypt my files

Please remove this reply. Thanks Dave

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Hi there,

I seem to be having a host of problems on my computer. The major ones I've noticed are:

1. Cannot view hidden folders, despite changing Folder Options settings repeatedly
-- "Apply" has no effect when I click on it, nor does "OK"
-- Automatically reverts back to "Do not show hidden files and folders"

2. On startup, I receive the error message that Windows cannot find the file "C:\WINDOWS\system32\drivers\conime.exe"

3. When I try to access Regit in my Windows folder, I receive an error message that Windows cannot find the file "C:\WINDOWS\regedit.exe"
Any help of fixing these problems would be appreciated! Thank you!


My latest Hijack This log showed the following:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:13:48 AM, on 26/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Progr... Read more

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How do I get back the files that were in an encrypted folder in Windows XP? I went to the User I used to encrypt them (right click on folder->encrypt folder and subfolders) and undid that option, but even though the folder and subfolders are no longer listed in green color (the color of encrypted folders) the files themselves are still gone, just the folders themselves remain, but no files at all that used to be visible in those folders. I hate encryption. I never thought it meant "hide these files from everyone, including ME." It's so stupid. How do I decrypt my folders, or, perhaps more accurately, how do I decrypt the files that used to be visible inside the folders and subfolders in the previously-encrypted folder? I even did the lengthy thing related to Certificates and still the files themselves are hidden from me. And they're not simply "hidden files" because I tried that option in options->View but it didn't do the trick. There's gotta be another way.

A:How do I get back the files that were in an encrypted folder in Windows XP? I went to the User I used to encrypt them (right cl...

It sounds like you may have already tried one of these steps.Perhaps one of the others will restore the files for you.

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My wife received a popup box warning about a problem with the hard drive. She called me over and we didn't click OK but the damage must have already been done.

All of the files appear to be gone. All of the program files and documents that should be in my documents appear empty. Thanksfully I could see GMER scanning all of these missing files so it looks like they are just hidden. I am not taking any action to recover these as I know how that can cause other virus issues so I am just waiting for help.

The computer seems to be working OK in that I have internet access and the programs that show up in the upper left of the start menu can be launched (IE, Outlook, and a Bridge Game that I play) but all of the other 'All Programs' appear empty.

Attached is are log files. I couldn't send to zip file due to computer issue so I am attaching the txt files.


DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Erik at 12:34:36 on 2011-05-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.347 [GMT -4:00]
AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {77E10C7F-2CCA-4187-9394-BDBC267AD597}
============== Running Processes ===============
C:\Program Files\Webroot\Security\Current\Framework\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.e... Read more

A:Documents and Programs files are hidden - GMER scans the 'missing' files

Hello and welcome to TSF. My name is Taylor and I'll be helping you with your fix.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

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Hi and thank you for reading me
Several days ago, I launched a in-depth scan with avast! and a few problems popped-up. Most of them were called PUP and were located in my Temporary Internet Files. I found the ones for IE and deleted them but I don't know if Mozilla has its own separate files. Furthermore, one identified as a trojan was located in my Windows Defender scans file (I have the name of the specific infected file if that might help) but I can't find it and even if I did, I don't know what to do with it. Do I just delete it or do I have to do anything else ?
Also prior to that scan, I had very bad network connexion problems. I basically couldn't have access to the web for one of those three reasons :
- Home network but no Internet access
- Unidentified network with Internet access
- Unidentified network and no Internet access
Someone suggested that I might be infected so I did the scan. Now after that, my connexion is much better but not flawless, so I'm wondering if those PUP's might have something to do with it.
Lastly, I've been trying to download .exe files from several hosting sites and everytime I do, in the last few seconds of my download, Mozilla freezes. Seconds later, the file is supposedly on my computer and what I find instead is a file named trzF636.tmp The problem only ever comes with hosting sites and it's K-I-L-L-I-N-G me !
So yeah, those are basically all of my problems and I don't know if I'm really infected because now, when I... Read more

A:Downloads replaced by .tmp files and unable to find some infected files

Hello Lullay  -
First PUP = Potentially Unwanted Program (usually a minor problem or unwanted add-on)
As a rule, you can delete these -
"trzF636.tmp" is a randomly named Temporary File that we will now remove.
Please download Temp File Cleaner by Old Timer
Usage Instructions:
Download TFC from the link above and save the file on your desktop.
Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
Double-click on the TFC icon - Vista, Win7, & 8, users - Right click and select "Run as administrator"
When the program opens, click on the Start button. 
TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
When done, press OK and reboot your computer and finish the cleanup.
Where are you attempting to download .exe files from, and what are they for ??
Please download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note: If a security program requests permission to access the Internet, allow it to do so.
Thank You -

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Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.

A:Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor

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After a virus messing up my computer, the only solution to fixing it is to reinstall windows, however i have many files that i would like to copy to a CD so i don't lose them, the problem is that since the virus i can't copy or paste, i can't drag files, so i can't move them, and i can't use windows explorer or nero to burn files to a cd, as none of these work anymore. (reinstalling nero also didn't work)

Could anyone suggest a program or something that i could download so that i can burn my files to cd?

A:program to burn files to cd? unable to move or copy files


Give this a try. It's a freebee.

Good luck.

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Offline files - Unable to make ..... Files of this type cannot be made available offline.
I am trying to figure out what to do. It is a word document for address labels. When we go to shut down the computer the sync comes on and then stops with this error message. What can I do to get this to stop coming up? Thanks.

A:Offline files - Unable to make files of this type

Start here; http://support.microsoft.com/kb/252509

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I know it's the UAC that's restricting me from doing so. Am using 7-zip, and the only way I've found for moving files to program files, is by extracting them on my desktop, then move it over to the folder inside program files. What am looking for, is a way of extracting them to the program files folder right away?

Edit: Am mostly using the right click menu. Right click-> 7-Zip -> Extract and so forth...

A:Unable to extract files to program files folder(UAC).

Hi Nitrius,

This is a security feature in Vista that will not let you do this from any other account except while logged on to the built-in Administrator account.

Administrator Account

Hope this helps,

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An error messages appears whenever I try to extract a folder to Program Files. It reads 'Cannot create folder C:\Program Files\Mozilia Firefox\abc'. I tried to first create the folder inside Program Files manually and then direct the extraction to it when I was prompted to choose the destination but it still wouldn't work. It says 'Cannot create folder so and so' and under that 'Access is denied'. I am using the computer as an administrator so I was bewildered when the message appeared. I am thinking that somehow the setting is preventing me to take control over Program Files. Vista's not so user friendly in this aspect.

Any thoughts?


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Offline files - Unable to make ..... Files of this type cannot be made available offline.
I am trying to figure out what to do. It is a word document for address labels. When we go to shut down the computer the sync comes on and then stops with this error message. What can I do to get this to stop coming up? Thanks.

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A friend of mine asked me to take a look at his PC, it's a HP Pavilion a1510n, running XP Media Center Edition. He has lost hundreds of files and in the folders where the files were is this small file called AXEL.DAV, there are over 2000 of the files in just about every folder on the pc. I have run Ad-Aware but it didn't seem to find anything. I have attached a HJT log. Any help would be appreciated.

A:Solved: Missing files and folders, AXEL.DAV files everywhere

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I have like


up tp 5000
Do you know a program which can search for missing files in this row?

A:Find missing files in a row of consecutively numbered files

Not that I know of, other than just using your eyes.

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I've had this computer (HP Pavilion dv2000)for about 4 years and despite my best efforts it's started to get a little bogged down.. SO a while ago I used some free registry cleaning software (Eusing Registry Cleaner, Window Registry Repair & Registry Repair Wizard 2011) to try to get rid of clutter on my lap top in hopes that it would run a little better. I know, I know, let me save everyone the time of telling how stupid it was to do this when I don't know that much about computers! SO as you can imagine after my little cleaning spree I started having some weird problems but mostly related to Internet Explorer. I tried to undo whatever I did but nothing worked. I actually had to stop using IE all together because I kept getting errors and couldn't get to some websites at all. It seemed to be a security setting issue but no matter what changes I made nothing would fix it. So I switched to Firefox which has been a lot better but not perfect. So now its pretty obvious that my computer is missing some files? .... drivers? ....something because I am basically unable to execute most setup files that I download and my Norton anti-virus seems to not be able to run its periodic scans correctly. Lately the computer seems to be worse, buggy, slow, freezes up and I suspect that there is a virus somewhere but no virus scan, adware scan, etc. that I've been able to run (Spy Bot, Bit Defender) finds anything and I'm to afraid to even look at the registry now... Read more

A:Missing registry files??? cannot execute setup files....

Do you have Vista DVD?Go Start>Run ("Start Search" in Vista/7), type in:sfc /scannowClick OK (hold CTRL, and SHIFT, hit Enter in Vista/7).Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it). If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

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Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?I am having problems opening .doc and .xls and .jpg files in some (but not all) folders in my folder tree, e.g. C:\Documents and Settings\(username)\My Documents\Folder X. However, Folders Y and Z are apparently unaffected. This has arisen only recently.My system is Windows XP (Home), and SP2 upgraded to SP3.MSWORD EXAMPLE:- On opening a Word file (whether from Word or from Windows Explorer) I receive this dialog box;"File Conversion - (filename).doc""Select the encoding that makes your document readable." The already selected button is "Other encoding" and the suggested code is "Japanese". The preview pane shows only an array of characters, all the same.On trying to select the button "Windows (Default)", the preview changes to a continuous array of lower-case xxxxxxx. On returning to the "Other encoding" option and trying "Auto-Select", the selected code returns itself to "Japanese" with the display as already noted above.On returning to the "Other encoding" option and trying "Western European (Windows)", the display reverts to the Windows Default style as already noted above, lines of xxxxxxx. I am unable to open the file.MSEXCEL EXAMPLE:- On opening an Excel file, all I get is an immensely long string of a character in ... Read more

A:Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?

This sounds like it might be a malware infection.

Have you run any scans lately?

Did you download BackUp4All from a reputable source?

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I am running a new install of XP professional on a newly built Shuttle desktop, connected to my network and the internet via a Linksys wireless router (this computer is wired).

I have no trouble reading shared folders on other workgroup computers, and no trouble sharing the Shared Documents folder on the desktop. However, whenever I attempt to turn on filesharing for any other folder (right-clidking and selecting 'Sharing and Security ...') Windows Explorer freezes and I get an error message stating it needs to close. I send the error report, then get a DrWatson Debugger error message saying it also needs to close. I send that error report and then WExplorer freezes and I have to exit via the Task Manager, after which WExplorer runs fine.

I haven't found any reference to this problem anywhere; does anyone have any idea what it could be?


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There are files under Program files that I know I am no longer using but I am unable to delete them. The program is not listed under Add/Remove only under Program files. When I do the delete it appears as if they are being deleted but are still there once the deletion process is finished. Why am I unable to delete them? I am using Vista Home Basic.
Any advice or suggestions appreciated

A:Unable to delete files in Program Files

do you have administrator rights?

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Can someone review my HJT log? I did a scan to see if I could find anything suspicious because my computer has recently been a bit laggy and I can't figure out why. I keep it clean with AdAware, Symantec Professional, Spybot, RegClean, and I also defrag at least once a week or every 2 wks. So I am at a stand-still on why it's laggin, therefore I ran a HJT scan and came up with the following "missing files":

dimsntfy.dll (Winlogon Notify entry) (which I manually searched and found it in System32 and ServicePackFiles\i386 folders even though it said it was missing)

jqs.exe (Java Quick Starter Service entry) This is a new service since the latest java update that seems to run continuously in my processes even though I read online that it was only supposed to run during bootup, then stop. I found this file also in Program Files\Java\jre6\bin.

Can someone review my HJT log and tell me if i can click the "fix checked" button to remove these entries without causing any problems? Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 12:46:50 AM, on 5/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\P... Read more

A:System files & Java files missing in HJT log

well let's see. I posted on a Monday and it's now Friday and still no response to my post. Is anyone gonna help me?

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I'm trying to load xp pro on a machine using two seperate, brand new hard drives and each time it had failed at the very beginning during the "copying files" phase.

I have also tried two seperate xp pro disks...................

I wrote the files it is missing down....and sure as heck cant find it now......

is this a hardware issue?

A:Xp Pro Load......copying Files......missing Some Files...


It could be hardware related, but hust to be sure, pick a Hardrive and reformat it completely and try ind instal XP on one HDD.

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Hello friends,

I am in a bit of a bind. I simply clicked the "show hidden files" option on my C:/Users folder. Inside of 20 seconds, my libraries are all rearranged and none of my files are where I put them originally. They have seemingly vanished.

I downloaded ShadowExplorer and thankfully confirmed that I can still open my files when I refer back to an earlier restore point within the program, but when I go to restore the files, they don't go back to where I send them. I don't know where my files are, nor how to access them outside of this ShadowExplorer program.

I did try a regular 'ol Windows system restore, but those don't affect files, so the problem remains. Anyone have any idea what the hell I did and how I might go about fixing it?

Thank you immensely for your consideration.

A:Show hidden files --> Files now missing

Hello Snapdragon, and welcome to Seven Forums.

If you have not already, see if checking the "don't show hidden files" option will revert them back to how you had them before.

Double check the libraries to make sure that the folders you had included in them are still included.

In addition, see if setting each library to View -> "Sort by -> Name", "Group by -> (None)", and "Arrange by -> Folder" may reveal them.File and Folder Arrangement - Group by - Sort by - Arrange by
Hope this helps for now,

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I didn't include CBS.log because it's 485mb!!!


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Is there someone who has run accross this error and it's solution. I have been recording from TV and Burning shows or Movies to DVD on and Within the Windows Media Center Version 2005 OS. I had a few recoding previously made and kept in the system that burn fine, but all new recordings will not---It doesn't matter which station it is recorded from, I now always get this errors on the recently recorded shows.

The only known change is that I installed an upgraded HP 740i DVD+-RW , DL Drive with Lightscribe. Outside of Media Center, I use Roxio Media Creator Suite 8, but the make CD/dvd function in Media Center has its own program made by Sonic. For Roxio the setting shows the correct drives...however, do I need to set up something in Meda Center to make this function or make a Registry change??? Or something else???

My System is an HP m1095c Media Center, with Media Center 2005 OS, 3.2gig Intel Processor, 1.5 gig memory, 200meg HD, half empty.

Any Ideas to get it working again I would appreciate. Thank you. Claytonwg

A:"Missing or Unsupported Files" Error--Unable to Burn to Disc.

claytonwg said:

Is there someone who has run accross this error and it's solution. I have been recording from TV and Burning shows or Movies to DVD on and Within the Windows Media Center Version 2005 OS. I had a few recoding previously made and kept in the system that burn fine, but all new recordings will not---It doesn't matter which station it is recorded from, I now always get this errors on the recently recorded shows.

The only known change is that I installed an upgraded HP 740i DVD+-RW , DL Drive with Lightscribe. Outside of Media Center, I use Roxio Media Creator Suite 8, but the make CD/dvd function in Media Center has its own program made by Sonic. For Roxio the setting shows the correct drives...however, do I need to set up something in Meda Center to make this function or make a Registry change??? Or something else???

My System is an HP m1095c Media Center, with Media Center 2005 OS, 3.2gig Intel Processor, 1.5 gig memory, 200meg HD, half empty.

Any Ideas to get it working again I would appreciate. Thank you. ClaytonwgClick to expand...


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I would very much appreciate some help finding my missing files and folders if possible.

I am running windows Vista version 6.0, service pack 2.

I started windows, and noticed that 5 of my desktop folders were missing, and all of the files contained within. A search for document and folder names returned nothing (even with advanced search options). One of the missing folders was called "term 1". I created a new folder, and tried to change the name to term 1. A pop-up told me that this destination (desktop) already contained a folder named "term 1"- did I want to merge these folders? I was confused, because I could no longer see the original term 1 folder. I clicked "yes" hoping that a merge would result in a visible term 1 folder, but now the new folder also disappeared. After some intensive searching, I could not find any of the folders/files that were missing. Some other folders/files were still visible on my desktop though.

I restored my computer to a previous checkpoint (from 2 days ago, after a windows update). After reboot, I received a message that the restore was unsuccessful. At this point, all of my desktop folders and files were gone, aside from windows default desktop icons. A search returned no results. I remembered that restore can fail because of an AV program, so I disabled Norton. I tried to undo the restore, which was successful, but no files/folders returned. I then tried to do a restore to a checkpoint from befor... Read more

A:Missing folders/files-System Restore-More missing folders/files

This was the issue. Thanks.


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