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Lenovo Y580 BSOD With IRQL_NOT_LESS_OR_EQUAL Code

Q: Lenovo Y580 BSOD With IRQL_NOT_LESS_OR_EQUAL Code

I've got a used Lenovo Y580 that crashes frequently when a fair portion of its memory is being used, such as installers, or running games. It crashes to a BSOD with an IRQL_NOT_LESS_OR_EQUAL code. I've looked in the drivers section and there aren't a lot of drivers available for the Y580. I downloaded the ones that apply to my laptop but I'm still having the problem. Any help would be greatly appreciated with this as I can't get much work done with it in this condition.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Y580 BSOD With IRQL_NOT_LESS_OR_EQUAL Code

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 71.2

Hi! At the start I'll mention that I am an "IT guy" (actually IT student)  so I have some higher than basic knowledge about the stuff going on with my computers but now even I am lost... I will start from the very beggining of my troubles - that might be a long story!
 
So, one day (quite a bit ago) I was playing League of Legends with friends like I did for over a year after purchasing my Y580 and the in-game "bug splat" error occured. It is not something unusual, it happens to people a lot in this particular game so I was like "meh, again they f*** up something with the patch". Then the system notification told me that "driver stopped working but has recovered" or something like that, which was a first time for me. I googled the problem but before I could read anything the screen froze and I had a first BSOD since installing Windows 8 (and I have it for a year straight now). It was IRQL_NOT_LESS_OR_EQUAL pointing at nvlddmkm.sys, part of Nvidia drivers.
 
 
I started doing obvious things - ran Windows in safe mode, everything was working fine. Then I removed Nvidia drivers completely, including registry entries and stuff. System loded in normal mode and was working - previously the blue screen was appearing before my Windows 8 login page even loaded. I managed to play games on Intel HD GPU and do my usuall stuff without any problems - as expected to be honest.
 
I did a memtest back then, also did it few days ago for 6+ hours wi... Read more

A:BSOD with both GPUs on Lenovo Y580

Hi David
 
Since you are familiar with computers, i will cut the crap and go directly to the troubleshooting. Please follow the below steps.
 
1. First uninstall both "Intel" and "Nvidia" drivers completely from the system. Laptops require tweaked drivers  specifically created for them rather than generic ones. If the Nividia adapter is disabled via BIOS, please enable it.
 
2. Then uninstall "Intel Rapid Storage Technology" driver and "Intel Wireless LAN driver" completely. Current versions are not compatible with "Win 8.1".
iaStor.sys Wed Nov 30 09:09:19 2011
Intel Storage drivers

NETwNs64.sys Fri Dec 2 12:20:55 2011
Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7

3. Now update the drivers in the order i posted.
 
IRST : https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23060/a08/SetupRST.exe&lang=eng&Dwnldid=23060&ProductID=2101&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)
 
WLAN : https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23044/eng/Wireless_16.1.1_De64.exe&lang=eng&Dwnldid=23044&ProductID=3062&ProductFamily=Wireless+Networking&ProductLine=Intel%C2%AE+Wi-Fi+Products&ProductProduct=Intel%C2%AE+WiFi+Link+5300+and+Intel%C2%AE+WiFi+Link+5100+products
... Read more

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RELEVANCY SCORE 65.6

OK.....I know there other threads on this code but I have read LOTS and none have helped me! So here goes....My unit has been running slow lately and couldnt figure it out. Yesterday It just shut off automatically and then restarted itsel. I did not boot in safe mode to see whats up, and after about 3 minutes I got the lovely BSOD with the code IRQL_NOT_LESS_OR_EQUAL!!!!I know the code could be for any hardware or software prob...I think! But I started it in safe with networking after that and I am not very savvy with the whole IT thing, but couldnt get anything accomplished in safemode. I went back to a normal startup and it did it again...again....again...BUT, I did not always get the code IRQL_NOT_LESS_OR_EQUAL. So i shut down and was going to check all internal connections before i checked the boot record and the startup programs to see if i could catch where it was hanging up...But when I plugged it up and tried to start up, The machine came on and from what I could tell everything was getting power but my mouse, keyboard and monitor would not come on( checked ALL connections). so I left it be for the night to see if maybe it would help to let the capacitor(Spelling maybe wrong) empty and try in the morning. Well this morning It came on no problemand i was able to shut off all startup programs before it shutoff, and updated my graphics card driver and it has still been gettin the BSOD but not as often. It now varies from 2 mins to a couple hours. Sometimes It will just c... Read more

A:Bsod code: Irql_not_less_or_equal

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 64.4

Hey everyone am new....i juat built my pc on monday it has
windows seven ultimate x64
16gb corsaoir vengence ram
Two 1gb sparkle gtx560ti connected wth sli
750 wat corsoair tx 750m
i7 2600k 3.4ghz

I got it the first day i started the computer after building it
an now it happens when am playing games an or sometimes
freezes an have to hard reset the computer or for example yesterday
was installing a game an it gave me the blue screen

can anyone help thanks!!
1 have attach the blue scrren error an system performance monitor

A:Bsod IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a

Code:


Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [K:\BSODDmpFiles\Moteo\Windows_NT6_BSOD_jcgriff2\012512-32339-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0324e000 PsLoadedModuleList = 0xfffff800`03493670
Debug session time: Tue Jan 24 18:03:52.230 2012 (GMT-7)
System Uptime: 0 days 0:36:37.073
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to g... Read more

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RELEVANCY SCORE 63.6

Hey folks,

I'm the victim of at least one daily BSOD crash over the past few weeks. I'm the office guiney pig testing the first 64bit machine introduced onto the network...

I can't seem to identify what single occurance is causing the crashes, as they seem to be triggered by anything from typing and email, to very large graphics in photoshop, to just waking the pc from sleep.

I've attempted to update ever hardware driver I can find on the machine - to no avail. In an effort to remedy the scenario I have recently updated to Win7 pro - 64bt - SP1, and have also recently upgraded the graphics card from the onboard intel hd to an AMD Firepro v3900.

From WhoCrashed and Windbg the offending party appears to be either ntkrnlmp.exe or ntoskrnl.exe, but not sure where to go from here with that information.

Any help greatly appreciated - SF Diagnostics attached...

A:Random BSOD's - Bugcheck code: 0xA - Error: IRQL_NOT_LESS_OR_EQUAL

Hi scottagecheese.

The zip contains a stray crash dump only, and it does not contain much more information about the crash.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you mad... Read more

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RELEVANCY SCORE 62.8

Hi there

I am the happy owner of a Lenovo x200t Enhanced MultiTouch.
But I am getting _frequent_ BSOD's named "irql_not_less_or_equal" on the system :/

Attached is the minidump and an image of my IRQL "numbers".

Can anyone help me?

A:irql_not_less_or_equal bsod on x200t (Lenovo)

Anyone have any ideas?

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RELEVANCY SCORE 62.8

Hello there!

For some times my computer has been shutting down after being on for more than 24h by the screens just going dark or something similar, this is probably due to a memory leak but I'm not sure. Now yesterday I got a BSOD instead which read something like "nvlddmkm.sys error".

I've been spending my whole day trying to fix this in safe mode (which works without any kinks). The first thing I tried was rolling back drivers, then updating to the latest and lots of driver related things, I still haven't fixed it but I decided to see if I could turn my computer on in normal mode with my GC disabled via device manager, now instead of crashing at the Windows screen, I now crash after the Welcome screen and I get a BSOD that reads IRQL_NOT_LESS_OR_EQUAL with 0x0000000A as the stop error code.

Now what I wonder is if there's any chance to save my GC or is it completely toast? And if I decided to get a new one, will that even fix it? Since I still get BSODs without my GC turned on in the device manager.

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RELEVANCY SCORE 58

Hello, As stated in the title, I have a Lenovo IdeaPad y580. I purchased it approximately three-and-a-half years ago, and only now is it really beginning to chug durings its processes. Point is, I want it to last perhaps another half year or so while I finish saving up for another computer. As a gamer, I'm fine with the limitations of the GPU, but sometimes my laptop legitimately has issues processing stuff, such as loading Google Chrome properly. I know enough about Windows to clean out viral matter and uninstall programs that I don't use that are running in the back. But does anyone have any tips or tricks to make this hunk of junk last maybe six more months before it becomes unusable?TL;DR I need to make my laptop run at least a reasonably sub-average to average level for six more months. Any tips are appreciated.

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RELEVANCY SCORE 58

Hi,

I own a Y580-M772CMH 15.6FHD/i7-3610QM/8G/ laptop with Windows 7 and a few weeks ago I used Ccleaner to clean the registry. Like the dumb stupid person I am I did not pay attention to what it was "cleaning".

Next time I booted up my Laptop it failed to start Windows and gave the following message:

Check cable connection!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key

So next time I pressed F2 while booting to see:

Boot Device Priority
Internal HDD: SAMSUNG MZMPC064HBDR-000L1
SATA HDD: ST1000LM024 HN-M101MBB
SATA ODD: Optiarc BD ROM BC-5550H
Network Boot: Atheros Boot Agent

To me it looked like I still had both disks working so I put in a Windows ISO before boot to see if I could repair. The System Recovery Options screen showed me no known existing OS on the device.

So I powered down and used One Key Recovery which told me when I clicked to restore to factory conditions that the partition layout has changed.

Finally I used a bootable Partition Wizard and that showed me this:

Note the negative used value at disk 1.
To my layman's eyes it seems like the SSD and HDD, that are normally combined by a Lenovo software Raid are now separate. And something I deleted with Ccleaner by accident caused it (probably).

Main thing is, I actually don't know what the problem is and so don't know how to proceed.

I'm afraid my data is lost to me, which isn't a terrible loss, but am I correct in assuming... Read more

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RELEVANCY SCORE 58

I'm just curious if this kind if setup causes any issues. Did anyone try that?

A:Lenovo Y580 Windows 10 SSD + HDD. Did anybody try ...

I currently have m-sata ssd and sata hdd installed. I upgraded from 8.1 to 10 via window's means, then from RTM to insiders build. Everything works fine.

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RELEVANCY SCORE 57.2

Hi,I have huge problem which is driving me nuts. My laptop isn't charging well. It randomly disconnects AC adaptor. I'll try to discribe this situation in detail:First time it was about 6 months ago. I was using my laptop without battery (i think i was playing Skyrim or something) and my laptop just turn off (immediately, just black screen and completly off at that point). I thought it was no big deal, so i powered up laptop again and enjoyed my gameplay. After few days it happened again. And it was happening often and often. Until my laptop started doing this even when i was using word or surfing the web or even wasn't doing anything. Then i plugged my battery in. What i realized, that my laptop just disconnect AC and at the front/bottom where the indication lights are, the solid white battery light (2nd from left) turns into blinking red/orange. So i plug off AC and stick it right back and laptop is charging again. But i can't do this everytime it happens, it is really frustrating and messes with laptop's performance.Basically i can't use my laptop normaly. Somethimes it stays powered half of day without any faults (ofcourse i'm not talking about gaming, i forgot it long time ago), sometimes it disconnect charging 2-3 times per minute.Here is what i tried to do:-Clean everything inside my laptop (dust, dirt)-Reinstall Windows-Reapply thermal compound-Power drain (when battery and AC isn't plugged and laptop is turned off, you hold power buttom for about 30 sec)-Voltage chec... Read more

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RELEVANCY SCORE 57.2

Hello, I recently upgraded my home internet to a 5GHz dual band connection which I came to learn could not be utilized by my Lenovo Y580s wifi adapater : Intel Centrino 2200N. In order to utilize my new internet, I purchased a USB dual band a/c dongle at BestBuy for $30, the only drawback being a small piece constantly plugged in / using one of my USB ports (not a big deal). I was able to connect with this device at 5ghz and for the past few months everything was fine and I received blazing fast internet using this USB as my wifi. Recently I noticed I I've been losing connection speed and internet. My transfer rate jumps from 6MBs to 433 MBs as and everywhere in between while connected at 5ghz, and figured my usb dongle might be faulty. I unplugged the device to test it, and connected using the computer's normal wifi over the 2.4Ghz channel. To my surprise, while the signal was strong, my internet speeds were also jumping between 1mbs and 60mbs, essentially the same thing that was happening while using the 5ghz USB. In an effort to trouble shoot on my own, I did the following:- Did a full mallware / virus check ( was clean )- I live in a Condo so I installed INSIDDER software to check my wifi channels: no real problems there- Connected several other devices using both the 2.4 and 5ghz connection, including laptops and Iphones/Ipads. All were fine so I know it's not my router- Called the internet cable company to see if they might be thr... Read more

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RELEVANCY SCORE 57.2

I currently have a Lenovo Y580 Laptop computer with a dvd burner optical drive. I am wanting a blu ray burner where I can watch iblu-ray movies, and occasionally burn files to a Blu ray disk. I have found this drive, but I'm not sure whether it is compatible. It appears there are several different sizes for optical drives. Any idea whether this will physically fit in my laptop? Thanks for your assistance.

http://www.amazon.com/Panasonic-UJ240-Blu-ray-Burner-DVD±RW/dp/B003AXW2YQ
 

A:Blu Ray Burner for Lenovo Y580 Laptop

Unless it is designed for that machine, and it states that it will work, I doubt very much that you can use it. Laptops, in particular, are very proprietary in hardware, and though some few standard pieces may be interchangeable, for the most part, even the connections for optical drives are often the company's own. You'll need to get a drive from the manufacturer or one that they say will work. (Or advice from someone who has actually gotten one to fit.)

Alternatively, you could look into an external case with a USB connection for a BluRay drive. Since most people rarely use them, except for data storage (double-sided ones can hold 50 GB's which makes a great storage medium) or videos, and they are expensive, it may be best to buy just one that can be used on all machines and keep for future ones. I have found no problems with speed playing BluRay over a USB 2.0 connection (In the worst case, the contents could be copied to your hard drive before playing, anyway, though I have never had to do that). And, of course, since a drive that supports all optical media for both reading and burning is only slightly more expensive than those that support fewer types, it is worth the money to get a good drive. Just another idea...............
 

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RELEVANCY SCORE 57.2

Ok so here is the deal, I own a Y580-M772CMH 15.6FHD/i7-3610QM/8G/ laptop with Windows 7 and a few weeks ago I used Ccleaner to clean the registry and like the dumb stupid person I am did not pay attention to what it was "cleaning".Next time I booted up my Laptop it failed to start Windows and gave the following message: Check cable connection!PXE-M0F: Exiting Intel PXE ROM.No bootable device -- insert boot disk and press any key So next time I pressed F2 while booting to see: Boot Device PriorityInternal HDD: SAMSUNG MZMPC064HBDR-000L1SATA HDD: ST1000LM024 HN-M101MBBSATA ODD: Optiarc BD ROM BC-5550HNetwork Boot: Atheros Boot Agent To me it looked like I still had both disks working so I put in a Windows ISO before boot to see if I could repair. The following System Recovery Options screen showed me no OS existing. So I powered down and used One Key Recovery which told me when I said to restore to factory conditions that the partition layout has changed. Finally I used a bootable Partition Wizard and that showed me this: ? To my layman's eyes it seems like the SSD and HDD that are normally combined by a Lenovo software Raid are now separate? Something I deleted with Ccleaner by accident that caused it (probably)? Main thing is, I actually don't know what the problem is and so don't know how to proceed.Can I even save my data (I'm afraid not)? I've been linked this, which would solve it but I was hoping a compl... Read more

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RELEVANCY SCORE 57.2

Hello, Recently I noticed that some keys on my keyboard stopped working. First of all I found that ESC key does not work. Then I did an online test (http://www.keyboardtester.com/) and found that following keys does not work : esc, f4, f5, f6, f7, alt (left to the space). After some time esc key started to work for a few minutes but then it stopped once again. Esc key also didn't work in the BIOS. Looks like a hardware failure, but is it possible that only some keys stopped to work? I would be very grateful for any advice. Thanks

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RELEVANCY SCORE 57.2

Hello, I need a new battery for My Y580, after a long and frustrating search online it seems that nobody sells the original 6700 mah battery. So I went looking for alternative soloutions and I found this ThinkPad Battery 75+ (6 Cell) it is visually and size wise identical to mine. Now the question is: will it work with my Y580 as in the long list below the description, mine (Model no 20132) is not listed compatible. Thank you

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RELEVANCY SCORE 57.2

Hi everybody, I need to replace the battery of Lenovo, but it seems impossible to find it, these the informtion I have: 121500037 for  Battery pack, 6cell 6800mAh 72Wh, Panasonic, Pana L11P6R01 3S2P 72Wh121500039  Sony L11N6R01 10.5V72Wh 6cellBTY  I have posted a comment in another thread but no reply, I also can not find the right cells to replace them. Any help would be much appriciated. Cheers.


























Lenovo y580 battery.jpg ?2994 KB

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RELEVANCY SCORE 57.2

Hi,

I need some help with bsods on Windows 8.1 OS. I'm not sure but probably there is my fault that this happens. I have Lenovo Y580 and a few months ago I updated my bios to version 5DCN40WW(v2.07), i downloaded it from Lenovo support website (in this time i got windows 7), then i decide to run Windows 8, but this bios was purposed for Windows 7 and now i cant find 'actualization' to my old bios wich was purposeed to Windows 8, I'm looking for version 5DCN89WW of bios to this Lenovo. Now I have 2-3 bsods a day, even after format, I've updated my drivers using SlimDrivers and downloaded actual drivers from Intel website,on the Intel website I had an information that product has been detected as Kontroler Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) but this device is unknown or unsupported (current driver:2.1.0.16) and same thing with Audio Driver for Intel Desktop Board, product detected: Sound Bluetooth (current driver: 12.0.0.2951).

I did memtest86:
https://dl.dropboxusercontent.com/u/...07-032101.html

And this is scr from Crystal Disk Info:
https://dl.dropboxusercontent.com/u/7166435/disk.jpg

And at the end there are .dmp files:
https://dl.dropboxusercontent.com/u/...11-12-2013.zip

If anyone could help me I'll be very grateful and maybe there is any chance that someone who has Lenovo Y580 can copy for me newest bios and post here? Laptop was in service but they didn't fix this issue and they didn't restore my old ... Read more

A:random BSODs lenovo y580 win 8.1

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

AFAIK, you have the latest BIOS for your system.
Here's a link to it: BIOS Update for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y480, Y580

Out of 17 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).





Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your sys... Read more

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RELEVANCY SCORE 57.2

I'm 11 and using Ubuntu 17.04 Linux on my Lenovo Y580. The problem I'm having seems to effect every operating system I've used on it. The touchpad flips out randomly and sometimes stops working at all. Sometimes it will start to work but only for so long. It's will massively teleport up and down until I start hitting it a little bit, but this is bothering me and hitting it probably makes it worse. Any help would be appreciated. feel free to ask more advanced questions just because I'm 11. I will understand for sure.

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RELEVANCY SCORE 57.2

What is Lenovo IdeaPad y 580 keyboard key type is it ic12 or ic20 or ic47
 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.

A:Lenovo Y580 keyboard key type?

Welcome to the Lenovo Community !
 
I assume that you are trying to replace a missing key cap on your keyboard.  Since there appears to be three different style hinge assemblies for your model, the best way to find the proper replacement is to view your missing key's hinge. You can then compare it to the laptop key seller's images on their website.  
 
Can you post a picture here?  That would assist others in helping you choose the right replacement. 

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RELEVANCY SCORE 56.4

Alright, so early I tried to overclock my Nvidia GTX 660m Card, and it worked. the base clock speed is 835mhz, and the memory is 2500mhz. I OC'd the clock speed to 970mhz, and the memory to 3000mhz. It all worked fine, and boosted my gaming framerate quite a bit in PlanetSide 2 and Skyrim. ( I used NvidiaInspector to overclock, btw.) I went back to the overclocking interface, and accidentally set the memory rate to around +1300mhz. I then, without realizing, clicked on set OC settings, and it crashed my card. It rebooted, but now whenever I go into Nvidia Inspector to check my clock/mem speed, they're both set on 405mhz while idle or if there's a high load on my card. It's been stuck like this for a few hours, and I've tried several tweaks to fix it, including a reboot, rolling back the drivers, and then reinstalling the drivers, etc., with no resolve. I really need some help, as this is affecting my gaming horribly, and I'm getting terrible framerates. Please give suggestions/fixes as quickly as possible!

Thanks,
DDInc
 

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RELEVANCY SCORE 56.4

Laptop updated to Windows 10 then my friend downgraded back to Windows 7 and now the keyboard, mouse, and USB drives don't work and there's no backup image. HELP!!!

A:Lenovo y580 keyboard and track pad not working

Model # of laptop? Did you use the revert back to Windows 7 feature or clean install over Windows 10?
 
*edit* Sorry, saw you put the model # in the title.

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RELEVANCY SCORE 56.4

I've been using this laptop for around a year or so now, and it's worked perfectly up until this point in time.  The issue that I'm currently having is entirely mechanical. At the moment, my keyboard is intact and works just fine. However, if I press a key, (mainly the 'e' key) off-center, it pops the entire key up and I have to click it into place. It's not life-threatening or crucial to the machine's function, but when I am busy typing papers or lesson plans, having a key on the most constantly used vowel key continually pop up really puts a dampener in things. I've taken the key out and have tried to click it back in. While I can't see what's going on (given that there's a key in the way!), I can most certainly feel it clicking into place twice, both clicks stemming from the right side of the 'e' key. It seems that, to the best of my knowledge, only two out of four prongs that are meant to keep the key in place and in line are actually snapping and holding the key down. Whenever I type off-center and to the right, the entire left side of the key snaps up and must be pushed back into place. I'm wondering if there's anything I can or should do. Given that I've had my machine for over a year now, I'm unsure if my warranty still covers it (speaking of, is there a way to check warranty status online?). Please, if anyone has any advice on how to fix or replace a busted key/keyboard, please, let me know!

A:Lenovo Ideapad Y580 - Keyboard Issue

A replacement keyboard (chicony, oki, or dafon are the makers - be sure to look for the manufacturer label and p/n right below the lenovo p/n on the back to get a genuine keyboard) would make a good spares, they are about $30 on ebay. I replaced a broken key on a few different laptops but much prefer to swap out the entire keyboard.  Once a single key goes bad it's likely that more keys will start to fail (note that 'e' is perhaps the most commonly used key on your keyboard because it's the most popular vowel.  Other popular keys like 't' might be failing sometime soon).  So I would suggest you buy a spare keyboard and save it until you can't live without it, the procedure to replace the keyboard is a 10 minute swap. If you want to replace a key, a sharp tipped (xacto-style) knife blade, and a loupe (magnifying lens) are important accessories.  Buy from a reputable site which has good instructions ( http://www.laptopkey.com/ ).  Unfortunately, the key and hinge are manufacturer-specific (OKI, Chicony, Dafon, see above) so you will need to determine it from the guide on www.laptopkey.com.  When I fixed our Acer c720 I also used needlenose pliers to bend a metal tab back into place, the key hinge wasn't seating correctly because the metal tab had bent and was open too wide.  The Acer c720 has a nightmare keyboard to replace with 75 different locking plastic tabs that bind it to the undersize of the palmrest, so i had little choi... Read more

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RELEVANCY SCORE 56.4

I saw a lot about could not find recovery environment and win 8.1 but I think i have another problem.My charger is not working properly sometimes it chargers sometimes not ( and i have to unplug and plug back the cable into the acumulator) and because of this, when I tried to open my laptop it's shuting down after 1 sec. This brutal shuting down happened for 5 times I guess and  since then every time I boot it says "scanning and repairing drive (\\?\volume(f030c5da-d83f-45ed-". So when I realized that something bad happened I tried to return my win 8.1 to factory but when i got to settings/ change pc settings/ update and recovery / recovery / REmove everyting and reinstall Windows it got this beautifull message "could not find recovery environment " What can i do to get things to normal ( to make windows recovery working again). I m not interested in my data I can erase everything PS: Please don't say it's because I change something at partitions ( I lost onekey recovery when I change something at partition but reinstaling windows to factory was still working until this charger problems)??

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RELEVANCY SCORE 56.4

Hello ! I tried to flash another Bios version wich killed my Bios-chips. I ordered to repair them besides an electronic company.They put new Chips in but flashed it with the wrong version of Bios: 3.70Before i started to flash the Bios it was 8.0 Version. After i got my Mainboard back today i re-assembled the Laptop and started it. I pressed "f2" to get into bios and to select boot option. I cant see any drives there, just UEFI Lan stuff. So i cant boot from Harddrives and the Laptop is useless atm.So it seems that this Windows 8 Version of the Laptop wont work with the 3.7 Version of the Bios, am i right ?Is it possible to flash the 8.0 Version without damaging the laptop again ? Please help me, i need the Laptop to work. Greetings and thank you in advanced Patrick

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RELEVANCY SCORE 56

Hey all, I recently installed an SSD in my old y580 laptop and reinstalled windows 10 but windows is registering the touchpad as a mouse plugged into the PS/2 port. As such, the touchpad inputs are far from optimized and no multi-finger gestures are being recognized (including scrolling  ). The previous HDD recently died but definitely used elan/synaptics drivers. I've had this problem occur on other Lenovo laptops and I've seen others posting about it on here, but never for the y580 and I've never been able to solve it. I've downloaded all of the touchpad drivers on the support page for my serial number but none of them go up to windows 10 and all of them result in an error message that reads that the Realtek Bluetooth Suite isn't compatible with this version of windows. I've also downloaded 15-20 different drivers for windows 10 elan/synaptics touchpads from varying newer lenovo laptops but none of them recognize my touchpad either. Any help would be super appreciated.

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RELEVANCY SCORE 56

Hi all;
Currently, i owned a Lenovo Y580 and defnitely want to downgrade from Windows 8 to Windows 7. Here is a couple of questions.

Question 1:
I am using an Intel SSD (solid state drive) 330 series as my main drive (NOT a hard disk) and just wondering if i need the following driver being:
- Intel Rapid Start Technology for Microsoft Windows 7, and
- Lenovo EE Boot Optimizer?

Question 2: The sequence of loading the drivers.
As i need to re-install all the drivers for Windows 7, please kindly advice what are the sequence for me to load the drivers?

Audio: Realtek Audio Driver for Microsoft Windows 7 (64-bit)
BIOS: BIOS Update for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Bluetooth and Modem: Bluetooth Driver (CyberTan/Broadcom, Liteon/Broadcom, Liteon/Atheros) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Camera: Camera Driver (Bison, Chicony, AzureWave) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Card Reader: Jmirco Card Reader Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Chipset: Intel Chipset Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Chipset: Intel Management Engine Interface for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
General Information: Hotfix for Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Mouse and KeyBoard: TouchPad Driver (Cypress, Synaptics) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Networking LAN (Ehternet): Atheros LAN Driver for Mi... Read more

A:Lenovo IdeaPad Y580: Sequence for downloading drivers.

Hi cheesum, Did you look here ? Windows 8 - Downgrade Instructions

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RELEVANCY SCORE 56

I've searched all over from http://www.eightforums.com to lenovo forums. I've called support and they demand a fee to provide me support for my brand new laptop. I'm desperate for a solution because I have exhausted all more likely resources for solutions to my problem. My problem is that the option to burn factory reinstall discs have been removed. In the windows 7 version of this laptop, One Key Recovery provided this option. For win 7 laptops, this allowed people to reinstall the OEM OS on their msata SSD. Now that option is not there. I've burned a system image disc set, I burned a bootable system repair disc. I created a recovery flash drive on a usb stick. Neither of these windows 8 options allowed me to recover to a new drive on the same laptop. I really really hope someone can help me. This is ridiculous.
 

A:Lenovo Y580 preinstalled Win8 machine upgrade to SSD

You could try imaging it with Drive Img XML or similar?
 

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RELEVANCY SCORE 56

I was trying to watch a DVD on my laptop and kept receiving an error from PowerDVD 10, saying that it was an invalid media type. After looking online, I noticed that some people said that the update might fix this. So, I downloaded the update and ran the installer. It required that I remove the current installed version of PowerDVD in order to install the patch. After the installer wiped that from my computer and began to install the patch, I received a message stating that "This software can only be installed on a Lenovo system." This was a patch file that the program sent me to, called "PowerDVD_v5630_RiTA10(Lenovo)(PDVDServDelayStartup)_DVD130802-14.exe" After looking at this, I went through the knowledge base and found that there is another file linked for updating the PowerDvd software called "Lenovo.Lenovo_RiTA10_v_DVD110707-07.exe". When I tried to run this I get the following error:"Cannot install the patch.Either this patch is not intended for your version of PowerDVD 10or your system does not havea previous version of PowerDVD 10 installed.The patch installation will abort." Of course I don't have any previous version of PowerDVD 10 installed, because the other patch uninstalled it in order to install. Now I am stuck without the DVD software in this terrible Windows 8 environment. I even tried VLC player and the video is cut off. This is very frustrating. This is on my IdeaPad Y580. Any help would be appreciated. Thanks!






... Read more

A:Y580 PowerDVD 10 Update Won't Install "Not a Lenovo Computer"

Since no one is of help it seems at technical support and I finally had some time for this, I was able to track down how to solve this. I used downloaded the installer for PowerDVD 10 from lenovo and then had to hack it. First run the installer (IN12STW153WW5.exe).After the installer fails, it will have dumped the files into C:\drivers\PowerDVD 10 BD\ (or replace C: with system drive I suppose).Edit the file Custom.ini (right click -> Edit)Change the line CLScan=LEGEND Dragon to CLScan=lenovoSave the file.Run setup.exe You can also skip running the installer and instead use a program like 7zip (or another compression program) to unzip the IN12STW153WW5.exe contents into a folder. Then go into the folder you extracted to and modify the file inside there.

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RELEVANCY SCORE 56

Hi all;
Need to ask how to hid all the partitions in the factory installed HDD for Lenovo Y580.

This is the scenario.
Firstly, i successfully migrated all of the following partitions:
OEM/Hidden partition,
C partition: boot drive/ program files and data drive &
D partition: containing drivers

from my Lenovo factory installed HDD to the SSD and to use the SSD as the primary boot drive . Now, i plan to use the factory installed HDD as my data drive. (I am using a caddy tray for this whereby i plan to swap out the optical drive and pluck in the Lenovo factory installed HDD). However, for "safety reasons" i do not plan to re-format the entire factory installed HDD but rather to keep those partitions just in case if my SSD fails.

Hence, how do i turn all the three partitions above (in the Lenovo factory installed HDD) to become dormant? I want the computer to boot up from the existing SSD but then to treat the factory installed HDD as the data drive and not to read from any of the three partitions in the factory installed HDD.

ANy ideas on how to accomplish this? By the way, i am planning to use EASUS as my disk partition freeware.

A:Hiding partitions in Factory installed HDD (Lenovo Y580)

You will need to delete all partitions, or you will have boot up problems.

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RELEVANCY SCORE 55.2

So I have a Lenovo Y580 Ideapad I bought circa 2013/14. I've kept it pretty updated and all since then. It had Windows 8 last time I was able to use it (a few months now sadly). Before this incident, it had already happened before but it would come back on after a few tries. One time it took a whole week of trying to turn it on and off and finally it just popped up again. But this previous time I accidently let it die (I always had it charging once this issue began because I was afraid it would die and do this) and it hasn't been able to boot. I've researched this issue and I've not been able to find one specific answer. So I decided to come here and have some seasoned techs look at my issue personally. I uploaded some videos on youtube in order for you all to get a look at it and what it does when I poke around at it. Also, Idk if it would be of any relevance, but before it died it had had a long standing issue of the touchpad not working. Occasionally it would twitch or work for a few minutes but it was mostly dead (the touchpad I mean). I was never able to fix it (also I just got lazy and bought a mouse).Here is video #1 so you get a basic idea of **bleep** it's doing: https://youtu.be/FwVumwp7MFAHere is video #2 of me poking around on it and doing the restart power thing (thass tha technical name right?) so you can see what it does and doesn't do:https://youtu.be/FwVumwp7MFAIf there is any more info I can give please let me know. I want to try and fix this myself, and am ... Read more

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RELEVANCY SCORE 55.2

Recently my computer has been occasionally freezing while I've been browsing online. It doesn't actually get to the point of BSOD but programs will stop working and I eventually won't be able to close or open anything, including task manager.

I tried running CHKDSK to see if that could fix things, (it has crashed since then unfortuantely), doing so somehow filled up my hard drive. I went from having around 700 GB free to only having a couple hundred MBs free. I tried this two more times.

I've attached the dump log as requested as well as the three logs of the CHKDSK that I found in event viewer.

Thanks!

A:Random Freezing Lenovo Y580, Possible Hard Drive errors

Code:
CHKDSK is verifying files (stage 1 of 5)...
Cleaning up instance tags for file 0x1bead.
451328 file records processed.

File verification completed.
807 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
580808 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
451328 file SDs/SIDs processed.

Cleaning up 604 unused index entries from index $SII of file 0x9.
Cleaning up 604 unused index entries from index $SDH of file 0x9.
Cleaning up 604 unused security descriptors.
Security descriptor verification completed.
64741 data files processed.

CHKDSK is verifying Usn Journal...
35120152 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
451312 files processed. ... Read more

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RELEVANCY SCORE 54.8

Hello!My kayboard in Lenovo Y580 broken, can I use keyboard from  G580 G585 P580 P585 Z580 Z585 models? I dont need light, and just want to change kayboard to working version.

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RELEVANCY SCORE 54.8

Greetings! I'm currently working on reinstalling win on my cousin's y580 with following specs:Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz8GB RAMGEFORCE GTX 660M Everything went smoothly until the part where I want to install USB 3.0 drivers (responsible for 2x3.0 USB and 2.0 USB port). I tried everything from installing win7 drivers, uninstalling and reinstalling them with Windows Update to forcing INTEL drivers intalation. So far no luck. Browsing the forum I happened to find the topic: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/USB-3-0-Ports-Not-Working-Y580/m-p/3457050#M149... , where the guy assumes that motherboard is broken cause he bought it with "broken USB ports". That is not the case, ports were working just fine on win8 until the moment win10 was introduced. In the device manager the driver shows the error 10. I also came for advice to my friend using the same notebook with better specs(i7) and they are working fine for him. So my question finally is: have anyone solved this problem for the given spec already and/or is it the case of the 64bit system(not fully supported with those specs)? I am frankly out of ideas rn. Cheers, Hubert  

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RELEVANCY SCORE 54.4

Hi All,

I have searched extensively for this issue but haven't found any workable solutions so I'm posting.

Recently purchased a Lenovo Ideapad Y580 and performed a fresh install of Win 7 Premium 64-bit on a new SSD. Installed latest drivers for all hardware but discovered after the install that my wireless adapter wasn't able to find any wireless networks (it worked find under Windows 8 when laptop was first unboxed). My wired connection works fine though, I am able to connect up to my network without issue using a network cable. Also, I am able to connect to my home wireless network without issue using another laptop.

In addition, the adapter icon in my tray shows a red-X on it. I've found many issues through web searches that suggest driver updates or hardware disable/enable steps but neither of these approaches have worked for me. I am holding off re-installing my OS until I've tried some more simpler and less time consuming options.

My system:

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8060 Mb
Graphics Card: NVIDIA GeForce GTX 660M, 2047 Mb
Hard Drives: C: Total - 244095 MB, Free - 186380 MB; D: Total - 457852 MB, Free - 457748 MB;
Motherboard: LENOVO, INVALID
Antivirus: None

- Qualcomm Atheros AR8161/8165 Ethernet Controller
- Intel Centrino Wireless-N 2200

All drivers are up to date.

When I run a... Read more

A:Solved: Lenovo Y580 cannot find any wireless networks / red-x on adapter icon in tray

Solved this myself after further searching - Zonealarm was the issue. Uninstalled and wireless came back to life.
 

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RELEVANCY SCORE 54

Hi there,

I'm getting BSOD 0x00000124 errors( generally while playing Age of Empires 2 HD)

I tried upgrade my laptop to windows 8 to 8.1(and update drivers), but it didn't work. I just restore my pc but the problem still exist.

Any suggestions?

Thank you so much,
Best Regards.

A:Lenovo Ultabook BSOD with 0x00000124 code

Hello,

the attachment you have attached has no dump file's.

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RELEVANCY SCORE 52.4

I've been getting the blue screen of death with a message irql_not_less_or_equal

Other info

BCC code a
BCP1 C0343000
BCP2 00000000
BCP3 00000000
BCP4 93CD9FD1

0S version 6-0-6002 service pack 2
Product 768-1

I've uploaded DMP files from yesterday & today - I hope you can help

A:irql_not_less_or_equal BCC code a

Welcome
Hopefully, easy to resolve. It looks like its your anti virus, Symantec. Usiing the Symantec uninstall tool, uninstall and use Microsoft Security Essentials. You can also use the free Malwarebytes to make once a week scan. I have seen BSODs from all antivirus with the exception of Secrity Essentials.
Symevent.sys file descriptionProductname: SYMEVENT Description: Symantec Event Library Company: Symantec Corporation

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RELEVANCY SCORE 52.4

Hi

Having problems with USB Bug Code which is causing blue screen, and also getting message IRQL_NOT_LESS_OR_EQUAl.

Can anyone help please

I'm running Windows XP.
 

A:USB Bug Code & IRQL_NOT_LESS_OR_EQUAL

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RELEVANCY SCORE 51.6

Whenever I play Battlefield 4, I get the blue screen saying about 2-3 minutes into the game saying IRQL_NOT_LESS_OR_EQUAL. I've already tried to uninstall my graphics drivers and reinstall them. I really have no idea what to do, even after researching and trying different things nothing seems to work. My service tag is 683fpd2. Please help me

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RELEVANCY SCORE 51.2

UPDATE:

Full Stop Code: 0x0000000A (0x00000010, 0x00000002, 0x00000000, 0x8051AA58)

My PC build Specs

-Intel DX38BT Motherboard
-Corsair XMS3 2048MB Dual Channel PC10600 DDR3 1333MHz Memory (2 x 1024MB)
-Intel Core 2 Quad Q6600 Processor
-Ultra LSP650 650-Watt Power Supply
-HIS Radeon HD 3650 512MB PCIe w/Dual Link DVI
-Western Digital Caviar SE16 SATA 320GB Hard Drive
-CD-rom 56x (From my old server)
-Case (From my old server)

Well I get a BSOD after trying to install Windows XP on my new built pc. It formated good, it get stuck on installing OS about 39%. 1Then I has a little bar on the left it goes about more than half way. The screen turns black and BSOD.
I am 100% these parts are compatible, I went on support.microsoft.com and check their HCL and my board was on it. I followed the steps in the booklet, In the book let it says that removing the install to fix the problem is RARE.

1.Restart your computer. NO FIX
2.Make sure any new hardware or software is properly installed... NO FIX
3.Click start > Help and support> Get help from Microsoft. .... Well I wish the OS was Installed
4.Click start > Help and support> Fixing a problem... No os
5.Disable or remove any newly installed hardware.... I tried only 1 gb of ram and nothing
6.Microsoft Web Site at:..... I studied it and found no help
7.Using a current version of your antivirus software... New build no OS installed due to BSOD
8.Verify that your hardware device drivers and system bios are latest available... Read more

A:Stop code 0x0000000A (Irql_Not_Less_or_Equal)

Back to basics!

Set motherboard bios to failsafe settings
No USB devices attached
Freshly "clean" formatted single hard drive
One CD/DVD installed
No sound card, On-board sound ok
No PCI devices at all, except possible simple test video card or on-board video
No HIS Radeon HD 3650 512MB PCIe w/Dual Link DVI

Now try the Windows install
 

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RELEVANCY SCORE 50

A few days ago I was minding my own business, surfing the web, when my computer shut down on me without any warning or notification. At first I thought there was some power surge but the comp began to restart. It went into startup repair and sat there for 30 minutes before notifying me that "the problem could not be solved." Half of the time I turn on the comp, it says that it has shut down incorrectly and whether or not to go into safe mode or start Windows normally. The other half of the time, the computer immediately goes into startup repair and sits there for a half hour before giving me the same "could not fix the problem" message. If I start Windows normally, 3 different things can happen:
1. Stays on the "Welcome" screen for a while, then screen goes black, then blue screen pops up followed by an immediate restart
2. Loads the desktop normally, and after 2 minutes immediately goes to blue screen + restart, without warning
3. Loads the desktop normally, and all seems to be normal but comp refuses to sleep, hibernate, or shut down (this has only happened once so far)
After much research into this I discovered there was a hotfix for a problem that seems to describe mine almost perfectly (based on the exact same blue screen codes "IRQL ..." and "STOP: ...") But other sources say there are other possibilities such as anti-virus programs, updates, or device drivers that can cause the problem, as well as hard drive failure and other nasty scenarios.... I have no idea how to p... Read more

A:"IRQL_NOT_LESS_OR_EQUAL" blue screen w/ "STOP: 0x0000000A" code

Hi
 
Based on the problem description you written, i suspect a Root kit issue. FBI money pack is known to install rootkits in the system.  This types of infections should be removed under the supervision of a trained malware helper. Post a malware removal request in the Malware section.
 
Follow the instructions in the below link :
 
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
 
Typical cause of this BSOD are a faulty driver, service or Memory corruption. Rootkits are known to install their driver and service in to the system. So the first step is to make sure the system is malware free.
 
Any troubleshooting step without confirming the system is malware free is pointless.

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RELEVANCY SCORE 49.6

Blue screen Error code 0000000a = "IRQL_NOT_LESS_OR_EQUAL
Computer gets this BSOD randomly and will shut down.
its a dell dimension 9200c running Vista 32 bit. Its been happening for a very long time
please help . thanks


Code:

System Information (local)


--------------------------------------------------------------------------------





computer name: DIMENSION


windows version: Windows Vista Service Pack 2, 6.0, build: 6002


windows dir: C:\Windows


CPU: GenuineIntel Intel? Core™2 CPU 6700 @ 2.66GHz Intel586, level: 6


2 logical processors, active mask: 3


RAM: 3209908224 total


VM: 2147352576, free: 1967325184











--------------------------------------------------------------------------------


Crash Dump Analysis


--------------------------------------------------------------------------------





Crash dump directory: C:\Windows\Minidump





Crash dumps are enabled on your computer.








On Sat 15/09/2012 10:03:02 PM GMT your computer crashed


crash dump file: C:\Windows\Minidump\Mini091512-01.dmp


This was probably caused by the following module: ntkrnlpa.exe (nt+0x4DF99)

Bugcheck code: 0xA (0x14, 0x2, 0x0, 0xFFFFFFFF822C3022)


Error: IRQL_NOT_LESS_OR_EQUAL


file path: C:\Windows\system32\ntkrnlpa.exe


product: Microsoft? Windows? Operating System


company: Microsoft Corporation


description: NT Kernel & System


Bug check description: This indicates that Microsoft Windows or... Read more

A:Blue screen Error code 0000000a = "IRQL_NOT_LESS_OR_EQUAL

Welcome
If you would be kind enough to supply the information that is indicated, we will be able to help
Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 47.6

I coldn't find this error code in the topics. As it is a critical fail, I'd appreciate some help here. Thanks in advance. 

A:Lenovo G40-70 - The Lenovo Solution Center showed this Critic Alert: Code - "W1JW3GM8E-M3BGQC"

Hi mariorcfilho,
 
Welcome to the Community Forums.
 
The result codes are internal and needs same internal tool from tech support to decode but it would still have description on it if you can share it with the community. You can also include symptoms that promted you to run the hardware test if any.
 
Update us soon as convenient.
 
Regards

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RELEVANCY SCORE 44.8

Hi

This is what happened .
I went to sleep with my pc downloading and when I woke up it was in hang . since it 99% of the restarts has crashed .and the problem is that no new programs or drivers had been newly installed . and since last install it had successfully been restarted for at least 2 times .

around 80 % of the crashes ID is IRQL_NOT_LESS_OR_EQUAL
around 20 % of the crashes ID is SYSTEM_SERVICE_EXCEPTION

I have WhoCrashed 3 and it says its something to do with ntoskrnl.exe but I cant Identify the cause of the crash ...

Safe Mode runs fine but using f8 shows only start normally - safe mode - safe mode networking - safe mode cmd and not the othes like last known good ...

tried using safe mode to uninstall basic drivers ( device manager - right click - uninstall ) like video drivers and network and sound .
tried unistalling using smart uninstaller of win 7 manager .
tried registery cleaner using win 7 manager .
tried recovery mode of windows to restore to an early state .
tried uninstalling norton internet security 2010

None worked . any Ideas ? some dump files included at 11 crashes dump file.rar

A:Bsod - irql_not_less_or_equal

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.


Code:
BugCheck A, {8, 2, 0, fffff8000385dd29}

Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys

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RELEVANCY SCORE 44.8

I just recently purchased a new Dell XPS 8100 (i5 650, 6GB RAM, Nvidia Geforce GTS240) and over the past week or so have been getting BSOD errors quite regularly. There doesn't seem to be any single issue - most often it happens when playing a game, but sometimes it'll happen when browsing a forum and once when I was watching a video on youtube.

I tried reverting to earlier restore points and the last known good config but to no avail. I also updated the drivers for my Nvidia card, but no luck there either. I'm at a loss for what else could be causing this, so any help would be greatly appreciated.
Minidump is attached.

A:Irql_not_less_or_equal bsod

it could quite possibly be the graphics card - before buying the alienware i looked at this very system - the problem is the gts240 in this pc is what is known as a tubo-cache card , this being it takes its video memory from the ram (shared memory) they are not ususaly as good or reliable as the dedicated video versions - this could explane why you get problems with the gaming side of things at leased & also could explane why you get problems with playing you-tube vids etc ( i had a ati card recently when i played any kind of flash video ie you tube etc i would get a lockup , black screen then i would have to do a hard restart) so maybe this is a similar issue - you could upgrade to a dedicated video card but when i looked in the case of this system i noticed a distinct lack of space for a decent sized video card due to some pci card installed directly below the pci express slot thus stopping you from installing any kind of double or "sandwich" desighn of card - a normal gts240 ( which i got in my alienware is a single slot card witch is about 4" wide & roughly 8" long (standard size) if you look at your gts240 you will notice that it is tiny - this is because its known as a discrete card (turbo-cache) & there is hardly any room for a bigger card - its why i didnt go for it in the end - im not saying that the issue is definately to do with the card - but in my experience turbo-cache or discrete cards are not very good - especially for gaming - ... Read more

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