Over 1 million tech questions and answers.

V510-15IKB Laptop Freeze

Q: V510-15IKB Laptop Freeze

Hey! I just bought a brand new Lenovo V510-15IKB Laptop. The computer freezes without any reason in particular, and doesn't show any errors. I've already installed all the most up to date drivers and all the available updates both on lenovo support site, as the windows 10. The problems persists, happening at least a couple of times everyday, when it freezes nothing works, Ctrl+Alt+Del, nothing, hard reset is the only option. The computer is running windows 10 pro. This issues is really awfull, and happens without any warning, making me loose work, etc. Please help or share experience with similar situations. This is awfull since this is a brand new laptop, new model, new generation intel processor.... Thanks

Read other answers
RELEVANCY SCORE 200
Preferred Solution: V510-15IKB Laptop Freeze

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 98.4

I have a v510-15ikb notebook. I have a problem with sudden blocks on the pc. A couple of weeks ago I did the memory diagnostics to check the ram but it did not give me errors. Then after three weeks I saw the blue screen with Memory management error. Referring to the memory diagnostics, errors appeared. Ok, it's RAM, but why did not it give me errors the first time?PS. Blocks occur from the first day of purchase.Sorry my English, I'm Italian. Thank you

Read other answers
RELEVANCY SCORE 85.2

I install 960 EVO 250 GB into this laptop (V510-15IKB Laptop  80WQ0077RK)and it not appear  in BIOS or WIndows 10 PRO (Creators Update). All possible drivers and update is installed. Is this laptop can work with this SSD.Please HELP!!!

Read other answers
RELEVANCY SCORE 74.4

I just bought a V510-15IKB. The fan on this laptop is doing things that should be very unnecessary.It spins up very abruptly to something that sounds like max speed every second minute or so,sometimes it stays moderately active for a while and sometimes it goes silent. This happens when just browsing this forum or other light use aswell.I havent done anything taxing besides updates and installs. I would accept this if I was doing something that naturally would be a demanding task, but not just from browsing the web.. I know my way around computers, but I'm by no means a poweruser.Any suggestions?

Read other answers
RELEVANCY SCORE 73.6

I have model 80WQ005CGE,  which have 1Tb SATA drive and empty M.2 port inside. So, can I install SATA M.2 drive (like Samsung EVO 850) as a boot device and 1Tb HDD as secondary?

Read other answers
RELEVANCY SCORE 73.6

Hi,I bought a Lenovo V510-15IKB, the one that has an 256Gb SSD in it originally. I estimeted that it is going to be enough for me but saidly it does not. Is it possible to put a HDD next to the SSD? (I know there are models with 1Tb HDD + 128Gb SSD, I just don't know if the HDD plug can also be found in the version what originally comes only with an SSD).

A:Is it possible to put extra HDD in Lenovo V510-15IKB?

You will probably need the HDD bracket (FRU/Part Number 5B40M31704) to install the drive, and 4  "M3 × 3mm, flat-head screws" to mount the drive in the bracket (if not included with the bracket), but other than that you should be able to install the any standard 2.5" wide, 7mm or 9.5mm high HDD into your system.     You can usually find the screws needed locally from any decent computer repair shop, which normally have lots of extra screws laying around, but you can also order them from http://www.laptopscrews.com/ if needed. The bracket kit looks like this and can be ordered from Lenovo Encompass Parts here  (It does show that it is on back order).   You might also search for part number 5B40M31704 in your region as well. Cheers,

Read other 1 answers
RELEVANCY SCORE 73.6

I have a Lenovo V510 15IKB laptop (WIN10 64Bit 1702 Creators update) and I want to enable Wake on Lan (WOL), but I can't make it work. The things I've done so far: BIOS update (there is no option for Wake on LANDriver update (Realtek PCIe GBE Family Controller) - from the Lenovo Website and RealtekDriver settings:Advanced: Green Ethernet: disabledAdvanced: Wake up by Magic Packet: enabledEnergy control: ticked all three optionsEnergie settings: Fastboot: disabledCMD (admin rights): bcdedit /set disabledynamictick yesStill no luck.Can somebody help me with this? Best regards, Jan

Read other answers
RELEVANCY SCORE 73.6

i install ubuntu 16.04 but it dosent recognise my wifi

Read other answers
RELEVANCY SCORE 72.8

Hi! Does the V510-15ikb have a WiFi whitelist? I want to install BCM94352Z wifi card and I need to know if I'm required to mod the bios in order to accomplish this. Thanks!

Read other answers
RELEVANCY SCORE 72.8

So I have a Lenovo V510 and just as it came out of warranty I accidentally dropped it and my screen was broken, took it to my local IT to repair and waited two weeks since the first screen were damaged on delivery and finally came the call to pickup my lappy only to hear that none can be done for it. According to my local IT they fitted the new screen and it was very dim had to use an external monitor or shine a light from back to see that it is working. So I wanted to know can I still save it or is my lappy a goner. Opened it my self and saw that the cable to the screen might be damaged, can this cause weak backlighting. Currently using this as media centre on my TV but would like it to be portable again. Any help will be appreciated.

Read other answers
RELEVANCY SCORE 72.8

Hi, could you tell me how to turn off/on the screen on my Lenovo V510-15IKB? It doesn't seem to have a button to do this. Thank you!

Read other answers
RELEVANCY SCORE 72

I bought a Lenovo V510 when it was on sale in Turkey about 4 months ago. Since I already had a laptop I did not setup that new laptop immediately till 1.5 months ago. When I started to use it especially at nights I noticed there is a very loud coil whine coming from the laptop when I leave it plugged in. I tried it with different outlet, bought a new adapter the coil whine did not go. Then I decided to send it to the Lenovo service. I was very disappointed with the quality of the Lenovo support. They are very unserious about the problem and very rude in the way they treat the customer. They are doing all kinds of tricks to prevent me from returning the laptop and ignoring the problem. In Turkey in the first 6 months if there is a factory problem I should be able to return the laptop and get a refund. My laptop is in the service for about 1 month. I have to travel for about 1.5 hours to go to the service (I did not want to use the shipping option since I did not want to deal with shipping problem like breaking the laptop). They are making me go there for the 3rd time in one month. Since coil whine is a factory problem I want to get a refund or get a new laptop. Can a Lenovo represantative help me with that?

Read other answers
RELEVANCY SCORE 72

Hello,
I have a Lenovo V510-15IKB on which Windows 10 64bit had been running until I updated the BIOS zu version 2WCN37WW. It looks as if the update was successful. In the BIOS I can see the new BIOS version, but I can?t boot into Windows anymore. After I press the power button I get stuck in the boot menu. Selecting the HDD on which Windows is installed doesn?t help. I get pulled back in the boot menu.
 
in the BIOS under ?Security?>HDD Password? its value is ?Frozen?. I don?t know what that means.
 
Can somebody help me?
 
 
1st image removedhttp://abload.de/image.php?img=56c29f0f-7807-441a-ag4j8s.jpeghttp://abload.de/image.php?img=b4776acd-cd8e-47e6-85ojjb.jpeghttp://abload.de/image.php?img=8ed2117c-fc6a-49e1-a2vjur.jpeghttp://abload.de/image.php?img=e5d5f8b1-efb7-49da-btjk3f.jpeg
 
 
Mod's Edit: Image removed for the owner's protection as it showed the serial number of the system. Please edit out the serial number if you wish to re-post the image. Thanks!

Read other answers
RELEVANCY SCORE 72

Hello,I have a problem with audio over HDMI.I make fresh preinstall of Windows 10, update with drivers from Lenovo Support and was without result.I try without update of drivers, try with Windows 8 and again - in Sound->Playback devices you can't see HDMI.In the same time, the picture is fine, but just no audio. I try with drivers from Intel support site, but nothing too.At the final, to be sure that HDMI device like hardware is not defected or broken - I try with Linux Ubuntu Live from USB flash and it's working fine! So the problem is not physical. It's a software problem between Lenovo, Intel and Windows drivers and OS.Now is with fresh installed Windows 10 again and updated drivers from Lenovo Support site again and again is without HDMI audio.Any ideas?

Read other answers
RELEVANCY SCORE 71.2

After changed settings in BIOS, i can't boot to Windows or enter the BIOS via FN+F12. Even the Notebook restarts permanently after power off, and automaticly turns off and on.  What have i done? What can i do? Can anybody help?

Read other answers
RELEVANCY SCORE 70.4

Hi! I try to upgrade the BIOS for my new V510-15IKB (Machine Type 80WQ01SVGE).The version on the website is 2WCN25WW from today (29.03.2017) but the installer says that my notebook is not compatible with this BIOS. Please help! Thanks. Anguel

Read other answers
RELEVANCY SCORE 70

Hello guys, I have a big problem. Yesterday, my notebook started a bios update while starting. Unfortunately, the PC shutdown during the update process and now, everytime I start the pc, there is only a black screen and the fan spins heavy. Has anybody an idea how I can recover the CMOS/Bios? Taking out the CMOS-Battery and the Accu didn't work.  Thanks for your help, Olli

Read other answers
RELEVANCY SCORE 54.4

I have come to my last resort, which feels like I have wasted money on this Yoga - It has taken me almost a year, I still don't have a clean event log and the only thing I have minimized is the locking up of the machine when the nvidea goes haywire.  Simple answer - on edge and explorer I force fed it the crappy Intel chip.  Now it's 'rev up' is limited.   I'm running Win10Pro 64bit. up to date on everything.  This situation has been since the first day I used this thing.  I can't trust it enough to use for work, so here it sits. just something to do nothing much with.   Is there a real fix for this that makes better sense than having a GPU that isn't used?

Read other answers
RELEVANCY SCORE 46.4

back light issue..This is new laptop and i see this from day1.Could i get it replaced? as this is not the standard i expected from lenovo.and i dont feel it as a perfectly finished product.


























20170707_204215.jpg ?3320 KB

Read other answers
RELEVANCY SCORE 46.4

hello , im just curious about my laptop with i5-7200u cpucan i change the cpu or upgrad it or its impossible ?thanks in advance

Read other answers
RELEVANCY SCORE 46.4

hello.. i'm using 310-15IKB Laptop (ideapad) on windows 10. and i want Lenovo support to kindly update their drivers list on the website and kindly upload the drivers for windows 7 and 8.1. we have to find them through hardware id

Read other answers
RELEVANCY SCORE 46.4

mrb arkada?lar leptobu yeni ald?m ancak çok yavas ag?r cal?s?yor ve hiç bir ?ey yokken bir anda dnuyor bir resmi bile çok zor ac?yor acarken siyah ekran geliyor acil yard?m

Read other answers
RELEVANCY SCORE 46

Recently purchased ideapad 510-15IKB Laptop with Intel i7-7500 CPU. Cooling fan is constantly running and very noisy. Updated the BIOS. Anyone else encountered this problem? Please share solution to this issue. Is Lenovo aware of this problem?

Read other answers
RELEVANCY SCORE 46

Hello friends,I bought a Lenovo notebook a couple of days ago and installed a Sandisk SSD replacing the original 1 TB Western Digital harddisk. I installed Windows 10 and then from the Lenovo webpage i installed the required drivers etc. And with the first restart the system did not boot and poped out a epairing disc notification. But no matter what i tried disc was not repaired.Anyway i reinstalled windows 10 and after installing the drivers once again the same thing happened. I suspect intel rapid storage drivers are causing this. But have not done any trial and error attempt yet. Any of you faced such an issue ? Thank you 

Read other answers
RELEVANCY SCORE 46

 Serial Number: PF0KUMFHMachine Type Model: 80SV00FEIHLenovo Ideapad 510-15IKB Lenovo Ideapad 510-15IKB ram upgrade I did a crucial.com system scan and result is attached as screenshots.Also did a speccy test to understand system ram. Attached screenshot 2. Can some good soul help me understand: How many slots I HaveI think I have 8GB now. Is it in one slot? Is one slot still free?What should be best upgradation ram size to maximize performance and feasible?Kindly help.

A:510-15IKB Laptop (ideapad) ram upgrade

second screenshot added.

Read other 1 answers
RELEVANCY SCORE 46

This is my first thread here.
 
I have got Ideapad 310 15ikb I5 1TB and 4GB RAM. 
 
Before this I have Intel 4440 (6MB cache and 16GB RAM) which I used for Visual Studio , MySQL and other programming work.
 
Going back to 4GB RAM is not looking good to me. For first 2 days I have this PC I only update update and update now it's working but it's stop me for 2-3 seconds I take one action.
 
I am looking for update RAM. Please help me.  Can I open it myself and put RAM on it. (Like I easily does same in desktop without void warranty)
 
and I am looking for using SSD on my PC. I have Lenovo recovery in my laptop and I don't want to loose it. I am thinking to get 256 GB SSD. Is that possible to setup this (all parition) to SSD. or better I looking for ISO which I can install on my SSD once I install it.
 
So My question is I want to upgrade RAM and HDD both. Plese let me know about both options,
 
Thanks in advanced.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Read other answers
RELEVANCY SCORE 46

Hey guys,
I have a Lenovo ideapad 310 15ikb and recently I've resetted my windows that came pre-installed with the laptop (windows 10) from setting menu, and then I decided that I want to install another version of Windows on my laptop so I partitioned my hdd (without formatting anything) and installed windows 10 on the new partition, today I decided that I want to reset the windows that came pre-installed and I went to settings-update and recovery- reset the pc but it tells me that I should insert a disk, so I tried using OneKey recovery I opened the OKR and selected reset and it says that it needs to restart I pressed OK it restarted but it restarted into the windows itself not into the recovery menu,  I triee Nova button but same result it boots up to Windows directly 
So how can I fix this problem? 
Thank you 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:310 15ikb - Problem resetting my laptop

Hello MRDKThanks for using the Lenovo forums.Sounds like something has happened to the recovery partition.
Possibly became corrupted.
 
You could try and create your own recovery:
https://support.lenovo.com/us/en/solutions/ht117511
 
See if that is able to help restore it.
 
But if you want to reset it, it may be wort to simply format it all after saving your files that you need and reinstall from fresh, it would save you some hassle later on.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Read other 1 answers
RELEVANCY SCORE 46

I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

Read other answers
RELEVANCY SCORE 46

Hi i bought lenovo laptop 520 15ikb i7 1-but now why their is no OKR installed ? when iturn off my device and then click on the nov button it's open the Windows recovery 2-now how i can reset factory setting without lossing license of my preinstalled windows 10 ?3- i have kaserpsky internet security why always find Lenovo IM Controller Plugin host try to open my Camera ? also DeviceCensus.exe try to open the camera this is normal ?? 

Read other answers
RELEVANCY SCORE 45.6

Hi thereI bought a Lenovo laptop (Lenovo ideapad 520-15IKB )And as it?s known there was no operation system to start my journey as it?s the first time for me to use Lenovo productsAnd I was surprised when I installed windows 7 as there was no drivers for my new laptopAnd I searched everywhere on the internet and the result was big failureKindly advise me with the link  to get these drivers ( mouse , keyboard , USB ports etc )Ps I am not aware with windows 10 as I am not a professional in computers and I am a normal userBest regardsRafatCairo - egypt is my location
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other answers
RELEVANCY SCORE 45.6

Hello, my laptop is Ideapad 510-15ikb and for some reasone for the past couple of weeks it keeps on going into lock screen although im using it.this is not about my lock screen not screen saver settings. I updated all my drivers but came short of understanding what the issue is.sometimes it goes black > lock screen after 5 minutes of not touching mouse, and sometimes it lasts 10 seconds to go black > lockscreen. Do anyone know about this issue ?Is there a way to fix this ?ty

Read other answers
RELEVANCY SCORE 45.6

bought my laptop today, and can't seem to get the touchscreen working or the pen for that case. In pc settings it says that there is no pen or touch avalabe. But for this model there shoud be touchscreen. Can someone help me find a solution. Running windows 10 atm.  Any help would be nice. Thanks in advance.

Read other answers
RELEVANCY SCORE 45.6

On my brand new yoga 710, from time to time, the screen with start to do small shifts vertically.  Windows is up to date, went through and did intel specific driver scan, which came up with lenovo having a custom display driver set. Has anyone else experienced something similar to this.... this is my first touchscreen system I have ever dealt with, so I'm not sure how these custom drivers function.  It is about one pixel shift, which is not much, but enough to make me want to throw this thing out the window 4 days after buying.

A:Yoga 710-15IKB Laptop Screen Shift

Update, seems to only shift google chrome, chrome is up to date also, just checked

Read other 1 answers
RELEVANCY SCORE 45.6

Hi all, I have purchased brand new Lenovo 510 15IKB with 1TB SATA HDD, and not yet installed W10 os.I want to start installation with a new SSD (already got - Samsung 850 EVO -500GB).How can I do this?I can even use existing HDD (preinstalled) to place in DVD drive with caddy box. Thanks to your comments and replies in advance.Regards,

Read other answers
RELEVANCY SCORE 45.2

conservation Mode is disable but battery is not charging and conservation Mode icon is next to battery icon!!

Read other answers
RELEVANCY SCORE 45.2

Hello i recently Bought This Laptop and the rotation worked just  fine, but after i updated via windows update It wont Rotate anymore, i looked around in a few posts about registry keys and enabling it. the rotation lock button popped back up but it still will not rotate. Any help is Appreciated it. I've Spent 3 days trying to figure this out so forgive me if this is a duplicate post. Model Number 80v5

Read other answers
RELEVANCY SCORE 45.2

Hello I bought a V310-15IKB Laptop (Lenovo) and after installing all the drivers still no I got No Audio using a HDMI port on tv and there are no option for HDMI in sound playback devices Can someone please help me to fix this problem?

Read other answers
RELEVANCY SCORE 45.2

I am a DJ and I am getting in to djing video. I would like to upgrade the graphics card on my V330-15IKB Laptop I was wondering what one would fit in my laptop? Thank you for your time.

Read other answers
RELEVANCY SCORE 45.2

I bought this new laptop 510-15IKB Laptop (ideapad) - Type 80SV I can't find the optical drive in my lap. Optical drive slot is available but there is no eject button on it. 

Read other answers
RELEVANCY SCORE 45.2

Hello
I bought a new Lenovo Lab a week agoBut I noticed that the screen is white when the room is without lightAlso the casing around the screen is invalid and has many blanksThe following pictures
I went to the sales center for warranty and refundHe said that this in Lenovo and can not be retrievedPlease help ....I only used it for one week
series number:  pf******
 

 
Moderator note: serial number removed to prevent abuse.

Read other answers
RELEVANCY SCORE 45.2

Hi!A few months ago I bought this laptopLaptop Lenovo IdeaPad 310-15IKB procesor Intel® Core? i7-7500U 2.70 GHz, Kaby Lake?, 15.6", Full HD, 8GB, 1TB, DVD-RW, nVidia GeForce 920MX 2GB, Free DOS, SilverIs it possible to uprade it to 12gb of ram? I don't know why, but the first time I check the offer on that site, it said that it has available slots for more ram :/

Read other answers
RELEVANCY SCORE 45.2

Is it normal for the computer to be electrified in these species?

Read other answers
RELEVANCY SCORE 45.2

So i have been using my new 720S-15IKB Laptop (ideapad) for a while now. Got it in late Jan 2018. Its  perfect in everyway except the touchpad which is driving me bonker! I believe Its running on native   windows precision driver.  So, every now and then the touchpad slows down as if when someone just reduced the pointer  speed and then after a while it fixes itself. Sounds more like dynamic touchpad DPI in play .Have no idea if certain driver or setting is causing  this inconsistent behaviour.  Please let me know if you fixed this by yourself or know of any registry tweaks that might help. I willing to try anytthing at this point. btw this is my replacement unit. The original unit had the exact same issue as well. So i don't think this is strictly faulty touchpad.

Read other answers
RELEVANCY SCORE 45.2

bilgisayar?m?n ?u an itibariyle onar?m durumunu detayl? bir ?ekilde göremiyorum. seri numaras?ndan arama yapt???mda lenovo bdh diye bir site üzerinden onar?m? devam etmektedir diyor. detayl? i?lemlere nereden ula?abilirim. ald???m ilk günden beri problem ya??yorum. HD %100 kullan?m veriyor ve ses geliyor. lenovo ve microsoft uzaktan ba?lant?larla çözemediler sorunumu. ?u anki i?lemleri detayl? takip etmek istiyorum.

Read other answers