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T520 unexpected shutdown with battery only

Q: T520 unexpected shutdown with battery only

Unexpected shutdown, no bsod, no warning. Only happens without AC (battery only). I thought it was a bad or damaged battery, so bought a new one. Worked better for a couple days, now back to sudden shutdowns, nothing in the event viewer. Won't boot with battery only after shutdown, need AC to get started again. Older model, bought maybe in 2011.Current thoughts : - damaged/loose battery connection- failing cmos (no other signs, wifi has been flakey though)- failing mobo- other failing hardware ?before I invest any more money in this laptop I'd like to try to identify the real issue.

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RELEVANCY SCORE 200
Preferred Solution: T520 unexpected shutdown with battery only

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 72.8

Hi,I noticed my Y2P unexpedly shutdowns when running on battery. No indication, nothing, just system goes off. When I connect power coord then I do not see this problem I updated latest drivers for CPU Thermal throttling - no resolution.... Does anybody else see the same problem?Pls help

A:Yoga 2 PRO unexpected shutdown on battery

Ping? Am I the only one with this issue?I also noticed system shutdowns on power coord, but more rarely How to detect the last reboot reason?

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RELEVANCY SCORE 70.4

Have had a Flex 5 1470 for 2 weeks and today for several hours I ran into this issue where whether it was connected to power or working on battery power I could use the laptop only for around 3-4 minutes before it woud unexpectatly shut off (literally an immediate BLACK screen). I could then power it back on and continue to work for another 3-4 minutes before this would happen again. I downloaded a CPU thermometer and heating was not the issue (was operating well below the operating temperature for the i7).  Any ideas of what was going on? What might have caused this issue and more importantly how to resolve this issue? Your feedback is appreciated!

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RELEVANCY SCORE 59.2

Hi i have a T420 and a T520 which is my wifes, both have windows 10 installed , the 420 shuts down in 12 seconds the 520 takes 2 min which is doing my head in i have checked all settings between the 2 , well most relevent ones default apps task manager ect and i am lost , has anbody have any idea what is causing this RegardsMe

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RELEVANCY SCORE 59.2

Okay the subject is pretty self-explanatory, when I try to shutdown my computer via windows shutdown the computer restarts itself. Also whenever I plug in the AC adapter the computer always turns on automatically. If I unplug the ac adapter and pull the battery yes it will not restart obviously, however after plugging the battery back in sometimes the computer will not turn on unless I plug in the ac adapter at which point the computer automatically turns on and the battery is always recongized. I have edited registry keys, changed power options, disabled ac adapter power on settings in the bios as well as updated to the latest bios and set to default configuration. I have reinstalled windows 10 and ran thinkvantage system update to get lenovo drivers and NOTHING as caused this issue to go away. Does anyone have any ideas? If this is failed hardware what could possibly cause this? In case it was questioned once the computer is on it operates perfectly, but as a laptop its kind of worthless if I can't rely on the battery power only on the go. FYI: Yes I have tried in safe mode and shutdown still restarts the computer.

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RELEVANCY SCORE 59.2

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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RELEVANCY SCORE 58

i have a T520 4239 CTO install windows 10 x64 and more details:bios version 1.45 (05/14/2015)CPU intel Core i7 2760QMRam: slot 1 PC3-10700 (667MHZ) 4G ; slot PC3-12800(800MHZ)NVIDIA NVS 4200MGOBI 3000 MC 8355SSD intel series 535 120GB and HDD 500GB on caddy bay (at default location for DVD drive)early 3 month, my laptop is suddenly shutdown without any reason (more times before 30 minutes), i try search and use some solution like (reinstall fresh windows, update driver....) and now:change power maximum processor state to 80% -> not successdisable Intel AMT in bios (ref: from here) --> not successdisable gobi 3000 --> not successi really don't have any idea to resolve this problem (my laptop expired from 2015). Please support and guide me to track and resolve this problem.many thanks,david

A:T520 4239 CTO suddenly shutdown without reason

Hello, hunter1b It might be a dust on the system board surface, especially near to the CPU power circuits or laptop power input connector.Use the vacuum cleaner (or, better, gas cylinder) to remove the dust, carefully. And then use isopropyl alcohol to wash the surface.

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RELEVANCY SCORE 57.6

I guess this is a very old thread, but I am having the same problem with my ThinkPad T520.
The battery is fine, but it will not power the laptop. I'm thinking it may be a pico fuse on the motherboard.
Turning the laptop off for a few minutes as suggested does not work. Taking the battery out and pushing the power button for 30 seconds does not work. Buying a new battery just because Lenovo says my old one is dead does not work for me.
Anyone else having similar problems?
 
Moderator note: post moved from 6-year-old B & G thread to T series forum for visibility.  Subject edited to match content.  Was:  Re: Reset Surge Protector on Motherboard - PLEASE HELP

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RELEVANCY SCORE 57.6

T520 i7The Problem: Machine will not turn on when button is pushed.Steps Taken: New motherboard installed. Machine started up just fine. Turned it off and it would not power up when button was pushed. I unplugged the CMOS battery(the little watch battery) and plugged it back in and the power button works once again. Turn it off again and again it will not power up. If I leave the CMOS battery unplugged, then I can restart the machine, but only after I unplug the power cord and plug it back in; kind of like a reset between each poweroff/power on cycle. If laptop battery is inserted, it will not power on no matter what I do. It will only power on with the power cord. Laptop Battery checks out fine. I tried a new CMOS battery as well.Solution???

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RELEVANCY SCORE 57.2

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

A:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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RELEVANCY SCORE 56.8

I tried to install a battery  update on my Lenovo T520.  The update fails with an "internal error" message being reported.  The battery does not fully charge and now lasts only a few minutes once the charger is unplugged.  The battery is a Lenovo replacement less then a year old.

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RELEVANCY SCORE 56.8

Hi,I have this weird problem with my battery indicator. It doesn't work, shows gray battery and three dashes inside instead of the remaining time. The system (Windows 7) built-in indicator works properly however. When I open the Power Manager, it shows some random, impossibly high number of watts used. Each time I open the power manager, the value is completely different.  I haven't installed/updated anything recently, yet a few days ago when I've started the system, the battery indicator stopped working. Restarting the system doesn't help. What do I do now?

A:T520 Battery indicator doesn't work

Hi Migajek,
 
Welcome to Lenovo Community! And happy to have you here.
 
As I understand that you are facing issue Lenovo Power Manager which is not showing battery status in your T520
Please have a look on the following article
 
Do let us know how it goes.
 
Cheers
Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 56.4

Where did the Battery Status Message go in Lenovo Settings? - the box is empty? It used to display/post status messages on the battery....

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RELEVANCY SCORE 53.2

I have had this laptop for a few months now. I am planning to upgrade the processor. I'm really just looking for a fan/heatsink to combat it's insane heat. Is there even a powerful enough fan, if so will it withstand OC for longer amounts of time. Even 24 hours. Help.

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RELEVANCY SCORE 53.2

I have had this laptop for a few months now. I am planning to upgrade the processor. I'm really just looking for a fan/heatsink to combat it's insane heat. Is there even a powerful enough fan, if so will it withstand OC for longer amounts of time. Even 24 hours. Help. To all who have read my request and those who will read this will this be sufficient http://m.ebay.com/itm/262933210164?_mwBanner=1

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RELEVANCY SCORE 53.2

I have had this laptop for a few months now. I am planning to upgrade the processor. I'm really just looking for a fan/heatsink to combat it's insane heat. Is there even a powerful enough fan, if so will it withstand OC for longer amounts of time. Even 24 hours. Help.

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RELEVANCY SCORE 52.8

Hi
I am running Windows 7 ultimate and I'm getting blue screen shut downs. The computer is usually at idle and it shuts off and tries to restart but the boot device changes. I have to select the drive manually that contains the operating system to reboot.

I've swapped out almost everything and it still does it. The error log looks like this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 87E71510
BCP2: 8FBE4FF8
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031311-19968-01.dmp
C:\Users\BJ\AppData\Local\Temp\WER-62125-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 436cef53-8387-4692-bb4a-9492cd82260e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 57a232fe-0931-48fe-9389-e4586967c661, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0x00000000, 1,... Read more

A:Unexpected Shutdown

Have you run diagnostics on the hard drive?
 

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RELEVANCY SCORE 52.8

When going to play a DVD the PC will do what its supposed to do by way of making the noises of the disc drive it will open the CyberLink programme in whch the DVD's are played on and even sometimes play the DVD for a few minutes but then it will just shut down the programme. Its almost like its just given up on trying to play the DVD. It doesn't give any warning or messages about whats just happened.. its a good laptop but one of the main things I use it for is DVD's!! Please help I'm no good with technology and would appreciate any advice which could be given. 

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RELEVANCY SCORE 52.8

Hi,

I was using my laptop for general browsing, when all of a sudden, it turned off. At first, I tried turning it back on, but it wouldn't, so I plugged in the charger and it turned on. It then reported that windows hadn't shutdown safely etc.

The thing is though, I checked the battery levels after re-starting, and it was at 25%. I have set my power options so that the laptop goes into hibernate when the battery is at 10% and at Do Nothing when it is at 25%.

So please can someone explain what happened?

A:Unexpected Shutdown

No one can tell you what happened, but we can offer educated guesses.
The first cause would be overheating. Do you know what the temps of your computer are during load.
Did you have a BSOD, did the screen turn blue?
http://www.almico.com/speedfan.php

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RELEVANCY SCORE 52.8

I have a guy that says he has a computer that starts up and then shuts down on it's own. Thats all the information that he gives me. He doesn't know what operating system he is running or any specs at all. He says that the computer is about a year old.

I think it's a power supply problem or not enough ram. Any suggestions would be helpful. Thanks in advance.
 

A:Unexpected shutdown

Could be overheating, have him check the fans. Or it could be the power supply or motherboard.

Not enough RAM isn't true.
 

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RELEVANCY SCORE 52.8

Laptop shutsdown unexpectedly

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RELEVANCY SCORE 52.8

Im lost, I will be checking my email or whatever i'm doing, and my PC shuts off then restarts.

A:Unexpected Shutdown

Oh oh

How well do you know computers?

Does it just power right off?

We'll try and help if you can provide answers.

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RELEVANCY SCORE 52.8

Hello everyone im new to this forum and fairly new to computers but here is my problem. i just build my first computer and i have been having unexpected shutdowns at random. Today it rebooted when i was streaming music through my xbox360.....I was wondering if it could be my external hdd........... but here is my error message.......please help

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800885B8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030710-47549-01.dmp
C:\Users\James\AppData\Local\Temp\WER-61635-0.sysdata.xml

A:Unexpected Shutdown

bump, any help anyone?

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RELEVANCY SCORE 52.8

My pc reboots itself everyday numerous times and shows the message "Windows has recovered from an unexpected shutdown". Can someone please offer a solution?

A:Unexpected shutdown

hi and welcome to the forum do you get a bsod with a error message,

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RELEVANCY SCORE 52.8

goodmorning from a cold and snowy England,

I'm getting unexpected shutdowns + BSOD

this is a self build PC
64bitWIN 7
from retailer which I installed

System and OS are about 9Months

Regards

Matt

A:unexpected shutdown

Remove any Acronis True Image software


Code:
BugCheck 50, {fffff8a021b2ece8, 0, fffff80002c9539b, 2}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm251.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm251.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm251.sys

Could not read faulting driver name
Probably caused by : tdrpm251.sys ( tdrpm251+4c72e )

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RELEVANCY SCORE 52.8

Hello!
I have a Vista Home Premium 64bit HP Pavilion dv2000 laptop.

I don't really shut it down much, I just put it to sleep all the time. For over a year, it worked fine.

Recently though, instead of going to sleep, it just freezes and restarts by itself, and I get a message saying "Windows recovered from unexpected shutdown" ... it does that every other time I put it to sleep, and sometimes when it's asleep OR on hibernate (with fans off and everything; sleep also has fans off), it just spontaneously freeze-restarts - so it doesn't look like it overheats.

I tried updating everything I could think of and uninstalling random crap, but it didn't help..

It freeze-restarts all the time, I don't know what to do with it at all. I would really appreciate any input or experience with this kind of situation.
edit24569i27: I had the same problem many months ago, but I updated stuff and it stopped freeze-restarting. I really don't know what I did though.

Thanks,
Julie

A:Unexpected Shutdown

Please provide this info: Blue Screen of Death (BSOD) Posting Instructions
Although you may not have seen BSOD's, there is a chance that they are occurring. Also, the information from the reports will be helpful even if there aren't any BSOD's.

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RELEVANCY SCORE 52.8

I recently updated Mozilla Firefox (just this week). Ever since, my computer has shut down randomly several times each day, every day since. It is always when I have left it for a while and I come back and it's shut down, waiting for my password to restart. It isn't off, just in restart mode. It shuts off every night when I put it in sleep mode so when I come back in the morning I have to restart instead of just waking it, and it shuts down during the day when it is not in sleep mode. I tried to uninstall the most recent update but it wanted to uninstall Firefox instead. Not sure what to do.

I have a Dell Inspirion about 4 years old, running Windows Vista 32 bit. I use Firefox exclusively although IE is installed. I don't run any complicated programs at all and use Kaspersky for my anti-virus, which seems to work perfectly.
 

A:unexpected shutdown

Welcome to TSG.

I would download the latest version of Firefox again, Then uninstall the one that seems to be the problem, and install the newly downloaded version. Something might have gone wrong with the previous update, it happens.

Also, first I would make a "System Restore point" before doing anything.
 

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RELEVANCY SCORE 52.8

Hey Guys ! Good day !
First time post here xD

Can someone help me how to fix my computer ? The problem is when I done reinstalling windows 7 on my computer, it start to shutdown unexpectedly unlike the old times. I dunno why ?
BTW, my computer still don't have driver yet. Is that the reason why ? or its my problem in power supply ?
 

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RELEVANCY SCORE 52.8

My computer has been doing this for about a week. I haven't had time to do anything about it. I dont know why it started doing it. Also sometimes I'll get a blue screen that appears for about ten seconds before it turns off. there is a number that counts up to 100, and says Dumping Physical Memory.
I dont think thats a good sign.....

Can i have some feed back please.

A:Unexpected Shutdown

Please upload a report so that we may better assist you

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 52.8

New Dell Desktop Randomly shuts down and presents following message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8001EEA4F0
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80060B9900
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\040511-20295-01.dmp
C:\Users\Dean\AppData\Local\Temp\WER-51776-0.sysdata.xml

I have tried running bluescreen review which privides the following information

Dump File : 040511-20295-01.dmp
Crash Time : 05/04/2011 11:29:06
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`01eea4f0
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`060b9900
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+80640
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040511-20295-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,055,320

And have attached requested zip file, any help would be greatly ... Read more

A:unexpected shutdown

BSODs caused by Rtl2832u_irhid.sys which is the Realtek Virtual Hid IR Device driver
Update it Realtek

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8001eea4f0, fffff80000b9c4d8, fffffa80060b9900}

*** WARNING: Unable to verify timestamp for RTL2832U_IRHID.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832U_IRHID.sys
Probably caused by : RTL2832U_IRHID.sys
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8001eea4f0, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa80060b9900, The blocked IRP

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: fffffa80060b9900

DEVICE_OBJECT: fffffa8001ee8060

DRIVER_OBJECT: fffffa80054f0580

IMAGE_NAME: RTL2832U_IRHID.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5ae5d4

MODULE_NAME: RTL2832U_IRHID

FAULTING_MODULE: fffff88007fe4000 RTL2832U_IRHID

CUSTOMER_... Read more

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RELEVANCY SCORE 52.8

Ok, I have a different computer, and when I go on it for about 15 minutes (tops) it just shuts down, with no warning at all.

It is a Windows XP Home Edition SP1. Please help, I have thousands of songs and my father has very important files on that computer.
 

A:Unexpected Shutdown's

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RELEVANCY SCORE 52.8

Hi,

I am using windows 7 ultimate, for the past few days i am getting an unexpected shutdown. I don't know what should be reason. I think there was a problem in BIOS setting was not updated. So i updated BIOS setting also. Please find my system information.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
OS Manufacturer Microsoft Corporation
System Name ADMIN-PC
System Manufacturer INTEL
System Model DG31PR
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Intel Corp. PRG3110H.86A.0071.2010.0318.1704, 3/18/2010
SMBIOS Version 2.4
Windows Directory D:\Windows
System Directory D:\Windows\system32
Boot Device \Device\HarddiskVolume1

See the highlighted line showing that BIOS setting also updated. What else i need to do to resolve this issue.

In my action center there was one message , please find below ;

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computerís random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.
During the crash analysis, we noticed the basic input/output system (BIOS) version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on... Read more

A:Unexpected Shutdown

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RELEVANCY SCORE 52.8

Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not?

But today, when i was resuming my hibernated computer.. My computer went into BSOD halfway resuming the system, causing the computer to restart by its own.. With the file attached is the .dmp file. Can someone help me on it.

Thanks.

A:Unexpected Shutdown

Hello Jeff & Welcome to SevenForums!

BSOD Summary

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.495\071711-29390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Sun Jul 17 03:19:04.684 2011 (UTC + 2:00)
System Uptime: 3 days 16:00:31.417
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************... Read more

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RELEVANCY SCORE 52.8

Dear forum users,
Around 16 months ago I bought a brand new PC, bare bones system, AMD Athlon 64 x 2 dual core 6000+. All SATA II hardware/cables.
The first 8 / 10 months were fine. Fast and no problems. In the past 3 to 4 months my PC as a whole, just powers down, as if I was to hold the on/off button in for 5 or 7 seconds. It is kind of doing it almost every other day know. When I reboot I get a black screen stating the PC has shutdown unexpectedly and the option to restart in:
Safe mode / blur / blur / or normal start.
It does seem to only do this under certain conditions though, such as: When music is playing and or internet is running. On youtube and or MS office open as well. Generally speaking, when I ?Overwork? the PC or have multiple applications open that use media / sound / graphics, it happens.
I run complex CAD packages but it never seems to do it then. Generally, music (Windows Media running) and internet and it ?powers down?
Could it be a lack of power issue? Could it be an incompatibility on hardware, graphics card vs. processor or memory? Is it software related? I really don?t know where to start.
Any help would be much appreciated guys. Thanks heaps. Blueboy555.

A:Unexpected Shutdown,

Hi. You can go into C:\Windows\Minidump

Copy the files in there to any other folder. Then zip or rar them and attach the compressed file to a post. We can have a look at the issue(s).

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RELEVANCY SCORE 52.8

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
012912-39296-01.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: d1
BCP1: 0000000000000044
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880068D68C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0xD1_athrx+5c8c1
Server information: 15a51d0e-e599-41cb-b5e9-8ce019cfb721

A:Unexpected shutdown - Not sure the cause

Hello ppfollyout and welcome to Seven Forums. Sorry to hear you're having issues with your Vaio. Some experts will be along in just a while but in the meantime a few questions.
Do you remember what you were doing just before the BSOD?
Have you installed any new programs recently?
Have you been able to restart your computer since the shut down and if so, are you having any issues now?
What security program are you using?

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RELEVANCY SCORE 52.8

I just upgraded from Vista to windows7 but this problem has been occuring long before the upgrade.
Twice since the upgrade I've returned to my pc and found a message that stated something like computer has recovered from an unexpected shutdown
Attached is the requested information (Windows7_Vista_jcgriff2.zip). The folder also has an html file titled (Sonny-PC) that includes all the current information on my system. Also attached is a folder named "shutdown". This folder gives the information about the unexpected shutdown.
Twice also upon booting the system I've gotten only a black screen with no input devices working. I manually reboot with the power switch and it goes into the Startup Repair mode. I have opted for the system recover option and it boots ok. I've also declined the system recover option and let the startup repair continue. I then opted for the memory test and it completes with no error messages and the computer boots.

I did recently replace the power supply due to a noisy fan bearing but have reinstalled the old one hoping that this might be the problem. The only other thing that I have changed is the primary hard disk.
Thank you for your help.
Hamp

A:Unexpected shutdown

Does anyone have a suggestion as to what is going on with this machine and what I can do to fix it (short of throwing it out with the trash)?

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RELEVANCY SCORE 52.8

Hello at all,

My pc was freezed. After I rebooted the pc, there wasn't any blue screen appeared but when windows was started, a pop up message box appeared that said unexpected shutdown.

I attached the crash dump file to my post.

Any help would be most welcome.
Thanks and regards

A:Unexpected Shutdown

Welcome aboard.

The crash dump you uploaded says you have had a BIOS error.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

ACPI_BIOS_ERROR (a5)
The ACPI Bios in the system is not fully compliant with the ACPI specification.
The first value indicates where the incompatibility lies:
This bug check covers a great variety of ACPI problems. If a kernel debugger
is attached, use "!analyze -v". This command will analyze the precise problem,
and display whatever information is most useful for debugging the specific
error.
Arguments:
Arg1: 0000000000000003, ACPI_FAILED_MUST_SUCCEED_METHOD
ACPI tried to run a control method while creating device extensions
to represent the ACPI namespace, but this control method failed.
Arg2: 0000000000000000, The ACPI Object that was being run
Arg3: ffffffffc000009a, return value from the interpreter
Arg4: 0000000000000000, Name of the control method (in ULONG format)
A farther check of the BIOS says that it is old enough!

Code:
[SMBIOS Data Tables v2.6]
[DMI Version - 38]
[2.0 Calling Convention - No]
[Table Size - 2493 bytes]

[BIOS Information (Type 0) - Length... Read more

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RELEVANCY SCORE 52.8

Intermittent blue screen over last three weeks - "Windows has recovered from an unexpected shutdown".
Memory check and sfc OK. No new hardware or software.


System information:Windows 7 Professional, AMD Phenom 9950 quad core processor 2.6 GHx, 6 GB RAM, 64 bit OS, ATI Radeon HD 4800 Series.


link to memory dump: https://1drv.ms/u/s!AkzB_l10TEspa9zR1at0oljUI2g

Your help would be appreciated.
Lins

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RELEVANCY SCORE 52.8

My HP a220n computer has started to die unexpectedly. It stops just as though you had reached the end of a shutdown. IE: the power goes off by itself. This can happen on startup, during a use or even before windows starts. It does not seem to be a heat problem. Some times the Blue power switch flashes, sometime it stays lit solid and sometimes it goes out. Norton has checked for viruses. Any ideas how to check the power supply for a problem? Or any other ideas, as this is an intermittent problem.
 

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RELEVANCY SCORE 52.8

I have a brand new z50-75 and it has shut down unexpectedly twice now in two days. On both occasions there was sufficient battery power, and the mains lead was disconnected. All I had was Google Chrome running. The windows event log viewer reveals no real cause and confirmed the shut down was unexpected. When it happens the screen goes black and then the Lenovo boot logo dislays and the machines starts again. I have already run the full diagnostic scans and everything comes back as healthy. ThinkVantage doesn't reveal that any drivers are outdated, and i have manually tried installing the APCI driver update. Please help me?

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RELEVANCY SCORE 52.8

Unexpected shutdown - Win7 Pro 32-bit. First time on this O/S. Windows updates completed. Hobby project: Dell Latitude C640; 2GB RAM; NEW 60GB hdd. When Win7 Ultimate was installed (a previous thread), I checked memory sticks independently with Win 7 memory checker -- all was okay. Would someone please analyze and point me in the right direction? Thank you.

A:Unexpected Shutdown

Please run the DM Log Collector again, there are several files missing.
Before uploading, check if the content is at least18 .txt,
1 .nfo,
1 or more dump files
If this is NOT the case, try booting in safe mode and run the tool again.

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RELEVANCY SCORE 52.8

hi i have been getting that message for that past few days it happens at random times when i leave the computer idol here is the message is gives me

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 0855000D
BCP4: BCA6DB78
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120910-39125-01.dmp
C:\Users\freakkk\AppData\Local\Temp\WER-52775-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
hopefully someone can help
 

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RELEVANCY SCORE 52.8

My desktop computer started to randomly crash, not very often at first but then the problem escalated so that I can't stay on it for anymore than 5 minutes before it crashes.The problem had happened for a while, then I restored my computer to system defaults and the problem is still occuring.It doesn't crash in safe mode. I was hoping that somebody could help me out and give me an idea of what I'm dealing with.Here's the error diagnosis that I was given:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033Additional information about the problem: BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA8007FD5038 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\102212-28672-01.dmp C:\Users\Hunter\AppData\Local\Temp\WER-40497-0.sysdata.xml

A:Unexpected Shutdown

Try this out, Open up your command prompt as administrator - and type this in sfc /scannow

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RELEVANCY SCORE 52.8

Sometimes my PC shutdown immediately after starting.Then I am unable to start it again by pressing power button.In the meantime one keyboard indicator light remains active.after temporary withdraw & reactivation of the main power source PC starts by pressing power button.Then it say's that window didn't shutdown properly.I couldn't find the problem,why it is occurring?If there is anyone who knows the solution,please help me.

A:Unexpected Shutdown

Run this SF Diagnostic Utility using the Grab All button and post the zipped file as per the instructions. Allow time for it to complete--Up to five minutes. This will give us some insight into the "PC" and provide the system and event logs. It should also include any dumps that were produced. Without that, guessing is just a shot in the dark.

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RELEVANCY SCORE 52.8

good day. a have a problem about unexpected shutdown

problem signature:
Problem event name BlueScreen
OS Version 6.1.7601.2.1.0.256.1
Locale ID 1033


Additional information about the problem:
BCCode: 116
BCP1: 89880008
BCP2: 9438C8D4
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Please help me how to fix it.

A:unexpected shutdown

There seems to be a problem with your Windows activation. Please post this report: Activation Issue Posting Instructions

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RELEVANCY SCORE 52.8

hy.,.,
my computer report unexpected shutdown
detail:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080411-28688-01.dmp
C:\Users\ParTai\AppData\Local\Temp\WER-54459-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

help me please

A:unexpected Shutdown

Please help me.,.,
I can't save my files anymore .,,.

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