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T520 unexpected shutdown with battery only

Q: T520 unexpected shutdown with battery only

Unexpected shutdown, no bsod, no warning. Only happens without AC (battery only). I thought it was a bad or damaged battery, so bought a new one. Worked better for a couple days, now back to sudden shutdowns, nothing in the event viewer. Won't boot with battery only after shutdown, need AC to get started again. Older model, bought maybe in 2011.Current thoughts : - damaged/loose battery connection- failing cmos (no other signs, wifi has been flakey though)- failing mobo- other failing hardware ?before I invest any more money in this laptop I'd like to try to identify the real issue.

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RELEVANCY SCORE 200
Preferred Solution: T520 unexpected shutdown with battery only

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 72.8

Hi,I noticed my Y2P unexpedly shutdowns when running on battery. No indication, nothing, just system goes off. When I connect power coord then I do not see this problem I updated latest drivers for CPU Thermal throttling - no resolution.... Does anybody else see the same problem?Pls help

A:Yoga 2 PRO unexpected shutdown on battery

Ping? Am I the only one with this issue?I also noticed system shutdowns on power coord, but more rarely How to detect the last reboot reason?

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RELEVANCY SCORE 70.4

Have had a Flex 5 1470 for 2 weeks and today for several hours I ran into this issue where whether it was connected to power or working on battery power I could use the laptop only for around 3-4 minutes before it woud unexpectatly shut off (literally an immediate BLACK screen). I could then power it back on and continue to work for another 3-4 minutes before this would happen again. I downloaded a CPU thermometer and heating was not the issue (was operating well below the operating temperature for the i7).  Any ideas of what was going on? What might have caused this issue and more importantly how to resolve this issue? Your feedback is appreciated!

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RELEVANCY SCORE 59.2

Hi i have a T420 and a T520 which is my wifes, both have windows 10 installed , the 420 shuts down in 12 seconds the 520 takes 2 min which is doing my head in i have checked all settings between the 2 , well most relevent ones default apps task manager ect and i am lost , has anbody have any idea what is causing this RegardsMe

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RELEVANCY SCORE 59.2

Okay the subject is pretty self-explanatory, when I try to shutdown my computer via windows shutdown the computer restarts itself. Also whenever I plug in the AC adapter the computer always turns on automatically. If I unplug the ac adapter and pull the battery yes it will not restart obviously, however after plugging the battery back in sometimes the computer will not turn on unless I plug in the ac adapter at which point the computer automatically turns on and the battery is always recongized. I have edited registry keys, changed power options, disabled ac adapter power on settings in the bios as well as updated to the latest bios and set to default configuration. I have reinstalled windows 10 and ran thinkvantage system update to get lenovo drivers and NOTHING as caused this issue to go away. Does anyone have any ideas? If this is failed hardware what could possibly cause this? In case it was questioned once the computer is on it operates perfectly, but as a laptop its kind of worthless if I can't rely on the battery power only on the go. FYI: Yes I have tried in safe mode and shutdown still restarts the computer.

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RELEVANCY SCORE 58.8

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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RELEVANCY SCORE 58

i have a T520 4239 CTO install windows 10 x64 and more details:bios version 1.45 (05/14/2015)CPU intel Core i7 2760QMRam: slot 1 PC3-10700 (667MHZ) 4G ; slot PC3-12800(800MHZ)NVIDIA NVS 4200MGOBI 3000 MC 8355SSD intel series 535 120GB and HDD 500GB on caddy bay (at default location for DVD drive)early 3 month, my laptop is suddenly shutdown without any reason (more times before 30 minutes), i try search and use some solution like (reinstall fresh windows, update driver....) and now:change power maximum processor state to 80% -> not successdisable Intel AMT in bios (ref: from here) --> not successdisable gobi 3000 --> not successi really don't have any idea to resolve this problem (my laptop expired from 2015). Please support and guide me to track and resolve this problem.many thanks,david

A:T520 4239 CTO suddenly shutdown without reason

Hello, hunter1b It might be a dust on the system board surface, especially near to the CPU power circuits or laptop power input connector.Use the vacuum cleaner (or, better, gas cylinder) to remove the dust, carefully. And then use isopropyl alcohol to wash the surface.

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RELEVANCY SCORE 57.6

I guess this is a very old thread, but I am having the same problem with my ThinkPad T520.
The battery is fine, but it will not power the laptop. I'm thinking it may be a pico fuse on the motherboard.
Turning the laptop off for a few minutes as suggested does not work. Taking the battery out and pushing the power button for 30 seconds does not work. Buying a new battery just because Lenovo says my old one is dead does not work for me.
Anyone else having similar problems?
 
Moderator note: post moved from 6-year-old B & G thread to T series forum for visibility.  Subject edited to match content.  Was:  Re: Reset Surge Protector on Motherboard - PLEASE HELP

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RELEVANCY SCORE 57.6

T520 i7The Problem: Machine will not turn on when button is pushed.Steps Taken: New motherboard installed. Machine started up just fine. Turned it off and it would not power up when button was pushed. I unplugged the CMOS battery(the little watch battery) and plugged it back in and the power button works once again. Turn it off again and again it will not power up. If I leave the CMOS battery unplugged, then I can restart the machine, but only after I unplug the power cord and plug it back in; kind of like a reset between each poweroff/power on cycle. If laptop battery is inserted, it will not power on no matter what I do. It will only power on with the power cord. Laptop Battery checks out fine. I tried a new CMOS battery as well.Solution???

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RELEVANCY SCORE 57.2

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

A:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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RELEVANCY SCORE 56.8

Hi,I have this weird problem with my battery indicator. It doesn't work, shows gray battery and three dashes inside instead of the remaining time. The system (Windows 7) built-in indicator works properly however. When I open the Power Manager, it shows some random, impossibly high number of watts used. Each time I open the power manager, the value is completely different.  I haven't installed/updated anything recently, yet a few days ago when I've started the system, the battery indicator stopped working. Restarting the system doesn't help. What do I do now?

A:T520 Battery indicator doesn't work

Hi Migajek,
 
Welcome to Lenovo Community! And happy to have you here.
 
As I understand that you are facing issue Lenovo Power Manager which is not showing battery status in your T520
Please have a look on the following article
 
Do let us know how it goes.
 
Cheers
Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 56.8

I tried to install a battery  update on my Lenovo T520.  The update fails with an "internal error" message being reported.  The battery does not fully charge and now lasts only a few minutes once the charger is unplugged.  The battery is a Lenovo replacement less then a year old.

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RELEVANCY SCORE 56.4

Where did the Battery Status Message go in Lenovo Settings? - the box is empty? It used to display/post status messages on the battery....

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RELEVANCY SCORE 53.2

I have had this laptop for a few months now. I am planning to upgrade the processor. I'm really just looking for a fan/heatsink to combat it's insane heat. Is there even a powerful enough fan, if so will it withstand OC for longer amounts of time. Even 24 hours. Help.

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RELEVANCY SCORE 53.2

I have had this laptop for a few months now. I am planning to upgrade the processor. I'm really just looking for a fan/heatsink to combat it's insane heat. Is there even a powerful enough fan, if so will it withstand OC for longer amounts of time. Even 24 hours. Help. To all who have read my request and those who will read this will this be sufficient http://m.ebay.com/itm/262933210164?_mwBanner=1

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RELEVANCY SCORE 53.2

I have had this laptop for a few months now. I am planning to upgrade the processor. I'm really just looking for a fan/heatsink to combat it's insane heat. Is there even a powerful enough fan, if so will it withstand OC for longer amounts of time. Even 24 hours. Help.

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RELEVANCY SCORE 52.8

hy.,.,
my computer report unexpected shutdown
detail:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080411-28688-01.dmp
C:\Users\ParTai\AppData\Local\Temp\WER-54459-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

help me please

A:unexpected Shutdown

Please help me.,.,
I can't save my files anymore .,,.

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RELEVANCY SCORE 52.8

My desktop computer started to randomly crash, not very often at first but then the problem escalated so that I can't stay on it for anymore than 5 minutes before it crashes.The problem had happened for a while, then I restored my computer to system defaults and the problem is still occuring.It doesn't crash in safe mode. I was hoping that somebody could help me out and give me an idea of what I'm dealing with.Here's the error diagnosis that I was given:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033Additional information about the problem: BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA8007FD5038 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\102212-28672-01.dmp C:\Users\Hunter\AppData\Local\Temp\WER-40497-0.sysdata.xml

A:Unexpected Shutdown

Try this out, Open up your command prompt as administrator - and type this in sfc /scannow

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RELEVANCY SCORE 52.8

Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not?

But today, when i was resuming my hibernated computer.. My computer went into BSOD halfway resuming the system, causing the computer to restart by its own.. With the file attached is the .dmp file. Can someone help me on it.

Thanks.

A:Unexpected Shutdown

Hello Jeff & Welcome to SevenForums!

BSOD Summary

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.495\071711-29390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Sun Jul 17 03:19:04.684 2011 (UTC + 2:00)
System Uptime: 3 days 16:00:31.417
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************... Read more

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RELEVANCY SCORE 52.8

I bought a new comp few days back and i am facing the
'Unexpected Shutdown' issue........
the computer shutdowns only when i run games
Here's the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 869F4030
BCP3: 869F419C
BCP4: 82C69D50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061911-13837-01.dmp
C:\Users\...\AppData\Local\Temp\WER-23228-0.sysdata.xml

A:Unexpected Shutdown :(

Please refer to this Thread on how to post BOSD threads.

http://www.sevenforums.com/crashes-d...tructions.html

Regards Sean

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RELEVANCY SCORE 52.8

The unexpected shutdown has occurred a number of times. It seems to be an ongoing problem that needs to be addressed. I received this message:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
Mini010612-02.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: A5E1F670
BCP2: 00000002
BCP3: 00000000
BCP4: 8241E6F2
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 2423465e-2b6d-4ebe-a873-7763c0c5a592

A:Unexpected Shutdown.

Welcome
You had a BSOD, the shutdown was required so that a report could be written, please post the report
Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 52.8

Hello!
I have a Vista Home Premium 64bit HP Pavilion dv2000 laptop.

I don't really shut it down much, I just put it to sleep all the time. For over a year, it worked fine.

Recently though, instead of going to sleep, it just freezes and restarts by itself, and I get a message saying "Windows recovered from unexpected shutdown" ... it does that every other time I put it to sleep, and sometimes when it's asleep OR on hibernate (with fans off and everything; sleep also has fans off), it just spontaneously freeze-restarts - so it doesn't look like it overheats.

I tried updating everything I could think of and uninstalling random crap, but it didn't help..

It freeze-restarts all the time, I don't know what to do with it at all. I would really appreciate any input or experience with this kind of situation.
edit24569i27: I had the same problem many months ago, but I updated stuff and it stopped freeze-restarting. I really don't know what I did though.

Thanks,
Julie

A:Unexpected Shutdown

Please provide this info: Blue Screen of Death (BSOD) Posting Instructions
Although you may not have seen BSOD's, there is a chance that they are occurring. Also, the information from the reports will be helpful even if there aren't any BSOD's.

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RELEVANCY SCORE 52.8

My computer has been doing this for about a week. I haven't had time to do anything about it. I dont know why it started doing it. Also sometimes I'll get a blue screen that appears for about ten seconds before it turns off. there is a number that counts up to 100, and says Dumping Physical Memory.
I dont think thats a good sign.....

Can i have some feed back please.

A:Unexpected Shutdown

Please upload a report so that we may better assist you

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 52.8

New Dell Desktop Randomly shuts down and presents following message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8001EEA4F0
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80060B9900
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\040511-20295-01.dmp
C:\Users\Dean\AppData\Local\Temp\WER-51776-0.sysdata.xml

I have tried running bluescreen review which privides the following information

Dump File : 040511-20295-01.dmp
Crash Time : 05/04/2011 11:29:06
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`01eea4f0
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`060b9900
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+80640
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040511-20295-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,055,320

And have attached requested zip file, any help would be greatly ... Read more

A:unexpected shutdown

BSODs caused by Rtl2832u_irhid.sys which is the Realtek Virtual Hid IR Device driver
Update it Realtek

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8001eea4f0, fffff80000b9c4d8, fffffa80060b9900}

*** WARNING: Unable to verify timestamp for RTL2832U_IRHID.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832U_IRHID.sys
Probably caused by : RTL2832U_IRHID.sys
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8001eea4f0, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa80060b9900, The blocked IRP

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: fffffa80060b9900

DEVICE_OBJECT: fffffa8001ee8060

DRIVER_OBJECT: fffffa80054f0580

IMAGE_NAME: RTL2832U_IRHID.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5ae5d4

MODULE_NAME: RTL2832U_IRHID

FAULTING_MODULE: fffff88007fe4000 RTL2832U_IRHID

CUSTOMER_... Read more

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RELEVANCY SCORE 52.8

When going to play a DVD the PC will do what its supposed to do by way of making the noises of the disc drive it will open the CyberLink programme in whch the DVD's are played on and even sometimes play the DVD for a few minutes but then it will just shut down the programme. Its almost like its just given up on trying to play the DVD. It doesn't give any warning or messages about whats just happened.. its a good laptop but one of the main things I use it for is DVD's!! Please help I'm no good with technology and would appreciate any advice which could be given. 

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RELEVANCY SCORE 52.8

goodmorning from a cold and snowy England,

I'm getting unexpected shutdowns + BSOD

this is a self build PC
64bitWIN 7
from retailer which I installed

System and OS are about 9Months

Regards

Matt

A:unexpected shutdown

Remove any Acronis True Image software


Code:
BugCheck 50, {fffff8a021b2ece8, 0, fffff80002c9539b, 2}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm251.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm251.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm251.sys

Could not read faulting driver name
Probably caused by : tdrpm251.sys ( tdrpm251+4c72e )

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RELEVANCY SCORE 52.8

Sometimes my PC shutdown immediately after starting.Then I am unable to start it again by pressing power button.In the meantime one keyboard indicator light remains active.after temporary withdraw & reactivation of the main power source PC starts by pressing power button.Then it say's that window didn't shutdown properly.I couldn't find the problem,why it is occurring?If there is anyone who knows the solution,please help me.

A:Unexpected Shutdown

Run this SF Diagnostic Utility using the Grab All button and post the zipped file as per the instructions. Allow time for it to complete--Up to five minutes. This will give us some insight into the "PC" and provide the system and event logs. It should also include any dumps that were produced. Without that, guessing is just a shot in the dark.

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RELEVANCY SCORE 52.8

i get really annoyed when i wake up and turn on my pc. then suddenly it appears as someone had shutdown my pc

i get an unexpected shutdown because of some bluescreen..

but i dint do anything

what could be the problem? please help me. i spent quite a bit of money on this pc

A:Unexpected shutdown HELP

We would be happy to help but we need more information:

1.) When did this start happening?
2.) What has changed in your system lately? Hardware or software?
3.) Do you have all driver updates/bios updates installed?
4.) Bluescreen as in blue screen of death?
5.) Do you use any "optimization" software?

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RELEVANCY SCORE 52.8

I thought this unexpected shutdown problem had gone away but now it is back.

can anyone check out this file to see the problem

Attachment 137118

A:unexpected shutdown

Dump blames hardware,

See this thread: Stop 0x124 - what it means and what to try

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004185748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

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RELEVANCY SCORE 52.8

From time to time my system (Vista64) shuts down - when IDLE - for no reason.
WIndows restarts and says: Windows recovered for an unexpected shutdown... error report send.

How to debug? Note that the system is idle; only background processes are running.

What I've done sofar:
- Ran extended memory test: no problem
- Disabled power saving settings (as I suspected a problem going into hibernate/sleep). No effect.
- Disabled all "user based processes" as Picasa, Google indexing, CPU-temp watcher etc..
- Removed all USB sticks (no readyboost anymore)

No help. I leave the system idle and 10minutes to 2hours later; bang; shutdown
Note also that the system never chrashed when I'm actually working.

So, not a severe issue but I feel intellectually challenged to get the thing under control.
Any idea's on how to proceed further?
Alfred

A:Unexpected shutdown

Try looking in schedule task. A task may be running when the computer is idle for a time limit.

Try looking in your error logs by;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

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RELEVANCY SCORE 52.8

Dear forum users,
Around 16 months ago I bought a brand new PC, bare bones system, AMD Athlon 64 x 2 dual core 6000+. All SATA II hardware/cables.
The first 8 / 10 months were fine. Fast and no problems. In the past 3 to 4 months my PC as a whole, just powers down, as if I was to hold the on/off button in for 5 or 7 seconds. It is kind of doing it almost every other day know. When I reboot I get a black screen stating the PC has shutdown unexpectedly and the option to restart in:
Safe mode / blur / blur / or normal start.
It does seem to only do this under certain conditions though, such as: When music is playing and or internet is running. On youtube and or MS office open as well. Generally speaking, when I ?Overwork? the PC or have multiple applications open that use media / sound / graphics, it happens.
I run complex CAD packages but it never seems to do it then. Generally, music (Windows Media running) and internet and it ?powers down?
Could it be a lack of power issue? Could it be an incompatibility on hardware, graphics card vs. processor or memory? Is it software related? I really don?t know where to start.
Any help would be much appreciated guys. Thanks heaps. Blueboy555.

A:Unexpected Shutdown,

Hi. You can go into C:\Windows\Minidump

Copy the files in there to any other folder. Then zip or rar them and attach the compressed file to a post. We can have a look at the issue(s).

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RELEVANCY SCORE 52.8

Im lost, I will be checking my email or whatever i'm doing, and my PC shuts off then restarts.

A:Unexpected Shutdown

Oh oh

How well do you know computers?

Does it just power right off?

We'll try and help if you can provide answers.

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RELEVANCY SCORE 52.8

Hi. I don't know what the problem is.

The pc just shuts down whenever it wants. First I believed it was my Graphic card, because it was a Nvidia card and my mobo is CrossFire ready and don't support all features of Nvidia cards. Now I have 2 EAH3870 card in CrossFire. Yes I have tried just one at the time to check if it was the problem, but no.

I also believed it may be the RAM but I don't think so after diagnostic checks. The pc have 4 Gb of ram, and I have tried to run it with just 2, same problem.

I got the standard ICH9 error but I believe that the PC have the right Intel driver now.

Apart from that I don't have any problems detected in windows error log (Event Viewer). Just the Unexpected shutdown and error code 6008. and windows doesn't have a solution on this code.

A:Unexpected Shutdown

What PSU do you have?

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RELEVANCY SCORE 52.8

Hey Guys ! Good day !
First time post here xD

Can someone help me how to fix my computer ? The problem is when I done reinstalling windows 7 on my computer, it start to shutdown unexpectedly unlike the old times. I dunno why ?
BTW, my computer still don't have driver yet. Is that the reason why ? or its my problem in power supply ?
 

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RELEVANCY SCORE 52.8

Hardware HP ZD7020 US Laptop Pent 4 2.8GHz Ram 1.25 GB Ram. OS XP home SP2 35% Free disk space
Thus far I have vacuumed the computer (done every month or two since I purchased this laptop. The computer is on a stand and not flat on a desk
I replaced the non OEM 1GB ram chip three times under guaranty for Cruticial . Updated all drivers. Removed and reinstalled all APIC Thermal Controls listed in Device manager, Have run spyware scans using Spy Bot Search and Destroy, Adaware Super Anti Spyware etc.

The fans do speed up when the CPU is nearly at full capacity. Most recent crash took place while writing an Email using OL 2003. No other programs were open other than
my antivirus running in the background. The crashes have been occurring with increasing frequency. Restart is not a problem

Everestcor Sensor Properties:
Sensor Type HDD

Temperatures:
CPU 62 C (144 F)
Hitachi HTS421280H9AT00 [ TRIAL VERSION ]
 

A:Unexpected shutdown

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RELEVANCY SCORE 52.8

Intermittent blue screen over last three weeks - "Windows has recovered from an unexpected shutdown".
Memory check and sfc OK. No new hardware or software.


System information:Windows 7 Professional, AMD Phenom 9950 quad core processor 2.6 GHx, 6 GB RAM, 64 bit OS, ATI Radeon HD 4800 Series.


link to memory dump: https://1drv.ms/u/s!AkzB_l10TEspa9zR1at0oljUI2g

Your help would be appreciated.
Lins

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RELEVANCY SCORE 52.8

hello again, i havent been here for a while (which is a good thing, it means my computers been running good...lol ) im not sure what specs of my computer you need. but i will tell you my problem :D. ok my laptop was closed (and on) but when i went to open it, i noticed for some reason my laptop shut down on its own, so i turned it on (and no my battery didnt die ) but after i turned it on i got this message
Windows has recovered from a unexpected shutdown
Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004007BB0
BCP3: FFFFF800041E54D8
BCP4: FFFFFA8004BA75A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040712-16894-01.dmp
C:\Users\mandy\AppData\Local\Temp\WER-57860-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

i have no clue if this is something to worry about. my laptop is just over 6 months old. i havent changed any software. i havent downloaded anything new recently(just updates). it has only happened once but im worried its hardware problem or something. i appreciate your h... Read more

A:unexpected shutdown

If it doesn't happen again, don't worry about it.

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RELEVANCY SCORE 52.8

good day. a have a problem about unexpected shutdown

problem signature:
Problem event name BlueScreen
OS Version 6.1.7601.2.1.0.256.1
Locale ID 1033


Additional information about the problem:
BCCode: 116
BCP1: 89880008
BCP2: 9438C8D4
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Please help me how to fix it.

A:unexpected shutdown

There seems to be a problem with your Windows activation. Please post this report: Activation Issue Posting Instructions

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RELEVANCY SCORE 52.8

My HP a220n computer has started to die unexpectedly. It stops just as though you had reached the end of a shutdown. IE: the power goes off by itself. This can happen on startup, during a use or even before windows starts. It does not seem to be a heat problem. Some times the Blue power switch flashes, sometime it stays lit solid and sometimes it goes out. Norton has checked for viruses. Any ideas how to check the power supply for a problem? Or any other ideas, as this is an intermittent problem.
 

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RELEVANCY SCORE 52.8

I have a brand new z50-75 and it has shut down unexpectedly twice now in two days. On both occasions there was sufficient battery power, and the mains lead was disconnected. All I had was Google Chrome running. The windows event log viewer reveals no real cause and confirmed the shut down was unexpected. When it happens the screen goes black and then the Lenovo boot logo dislays and the machines starts again. I have already run the full diagnostic scans and everything comes back as healthy. ThinkVantage doesn't reveal that any drivers are outdated, and i have manually tried installing the APCI driver update. Please help me?

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RELEVANCY SCORE 52.8

I have the following setting for my power options:

1. Low battery action: sleep
2. Critical battery action: hibernate

Unfortunately my laptop never goes to the sleep mode. It directly goes in the hibernate mode.

Once I resume from hibernation the laptop shuts down automatically after coming to the log-in page.

A:Unexpected shutdown

well i think your battery is defected... critical battery = so low that it can barley run!

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RELEVANCY SCORE 52.8

Hi all, I've started to encounter an unexpected shutdown with a brief bluescreen error on my desktop and can't figure out what's causing it. I was hoping someone could help me out with this.

Here are links to the .dmp and .xml files that help describe the problem. If any other information would be helpful, I'd gladly provide it. Thanks!

https://www.dropbox.com/sh/9plviokwh...UVK2kvF0a?dl=0

Steve

A:Help with Unexpected Shutdown

Hi there Fobwashed,

Is your computer a desktop or laptop computer? Does your computer shutdown at a certain time or just in random intervals? If your computer is a desktop computer, which I am thinking it is, how much power(watts) are you running? What is the brand/model if your power supply?

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RELEVANCY SCORE 52.8

Hi,I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system. The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR. 
 

 Critical.txt   1.48KB
  0 downloads

 Error.txt   1.13KB
  0 downloads

 Warning.txt   1.34KB
  0 downloads

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RELEVANCY SCORE 52.8

Unexpected shutdown - Win7 Pro 32-bit. First time on this O/S. Windows updates completed. Hobby project: Dell Latitude C640; 2GB RAM; NEW 60GB hdd. When Win7 Ultimate was installed (a previous thread), I checked memory sticks independently with Win 7 memory checker -- all was okay. Would someone please analyze and point me in the right direction? Thank you.

A:Unexpected Shutdown

Please run the DM Log Collector again, there are several files missing.
Before uploading, check if the content is at least18 .txt,
1 .nfo,
1 or more dump files
If this is NOT the case, try booting in safe mode and run the tool again.

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RELEVANCY SCORE 52.8

I recently updated Mozilla Firefox (just this week). Ever since, my computer has shut down randomly several times each day, every day since. It is always when I have left it for a while and I come back and it's shut down, waiting for my password to restart. It isn't off, just in restart mode. It shuts off every night when I put it in sleep mode so when I come back in the morning I have to restart instead of just waking it, and it shuts down during the day when it is not in sleep mode. I tried to uninstall the most recent update but it wanted to uninstall Firefox instead. Not sure what to do.

I have a Dell Inspirion about 4 years old, running Windows Vista 32 bit. I use Firefox exclusively although IE is installed. I don't run any complicated programs at all and use Kaspersky for my anti-virus, which seems to work perfectly.
 

A:unexpected shutdown

Welcome to TSG.

I would download the latest version of Firefox again, Then uninstall the one that seems to be the problem, and install the newly downloaded version. Something might have gone wrong with the previous update, it happens.

Also, first I would make a "System Restore point" before doing anything.
 

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RELEVANCY SCORE 52.8

the past couple of days my pc has been acting funny the most noticeable problem is my pc well just restart while i am doing something. i am about 99.9 percent sure there is no viruses or other issues of that kind becaus i have avast anti virus and elite antikey logger running at all times i have preformed mutliply boottime virus scans and nothing shows up if i could any help or idea on what to try next it would be greatly appreciated and allso i am almost shure it aint any program either because it has shutdown in differnt programs


thanks, Nick

A:unexpected shutdown

Is Microsoft updates enabled and allowed to download and install updates automatically. Sometimes, it will download em, install em, then bring up a pop up asking you to restart and there's sometimes a time limit within which, if you don't select anything, it will restart itself automatically.

This could be one reason, but it's not very common to come across it.

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