Over 1 million tech questions and answers.

Kaspersky 2018 does not update automatically

Q: Kaspersky 2018 does not update automatically

Hi Kaspersky 2018 does not automatically update and support is not at all responsive to these problems

RELEVANCY SCORE 200
Preferred Solution: Kaspersky 2018 does not update automatically

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Kaspersky 2018 does not update automatically

Hi, explain better Your issue: desktop or laptop? exact version of Kaspersky product (included patches) ?

Read other 7 answers
RELEVANCY SCORE 69.2

AV - https://usa.kaspersky.com/downloads/thank-you/antivirus

IS - https://usa.kaspersky.com/downloads/thank-you/internet-security

TS - https://usa.kaspersky.com/downloads/thank-you/total-security
 

Read other answers
RELEVANCY SCORE 68

I plan on using the configuration I presented here. Kaspersky is pretty much the heart of the configuration. So how should I configure my settings to have the best security possible? I can only find guides for KIS 2016. Is 2018 different as far as settings?
 

Read other answers
RELEVANCY SCORE 68

Hi. I updated Kaspersky Total Security 2018 on PC from patch "b" to "c" without problems, but when i patch my kaspersky to "c" on laptop kaspersky get broke everytime. It says some things are missing and auto shotdown. I tryed several times to install reinstall patch "c" but always same problem. Does anyone know solution? Sorry for bad english and thank you
 

A:Kaspersky TS 2018 patch C problem

Patch C is in fact early beta stage of the patch, it was released today! if You are not going to beta test Patch C, the stable release is K2018b... so You should revert to standard servers to Patch B...
 

Read other 1 answers
RELEVANCY SCORE 68

WHAT'S NEW IN KASPERSKY FREE

Kaspersky Free provides the following new features:
There is now protection against infection while the operating system is being restarted.
Added notification from Web Anti-Virus regarding pages containing adware or legitimate software that can be used by criminals to damage your computer or personal data.
Improved speed for certain installation scenarios, the first startup, and the first update of the application.
The application now waits a longer amount of time before displaying a notification about outdated databases and application modules when the computer wakes from sleep mode.

MAIN KNOWN ISSUES
If the "Always scan encrypted connections" check box is selected, the application will scan encrypted connections even if you have paused protection.
If the application was installed in Windows 7 and you upgraded the operating system to Windows 10 but now want to revert back to Windows 7, you are advised to uninstall the application and install it again after reverting back to Windows 7.
On certain websites, the application may block the download of additional pages in pop-up windows or frames. To resolve this issue, clear the "Inject script into web traffic to interact with web pages" check box in the network settings of the application.
If interactive protection is disabled, tasks for processing threats on your computer from the My Kaspersky portal might not be performed.
Certain types of objects from ... Read more

A:Kaspersky Free 2018 Final

What good news
 

Read other 0 answers
RELEVANCY SCORE 68

Hello, Guys!
I have KIS 2018 English version Installed on my Windows 10 Desktop Powerfull pc
It runs really good!
But I have one question
Sometimes the Applications controll blocks the audio stream of my game as I'm a gamer I play games
All of my KIS Is Deafult settings
I'm an advanced user
what Settings to change?
I want to change something In the applications controll so It wont block the audio of my game/games
Help please!
 

A:Help With Applications Control (Kaspersky 2018)

put your game to the Trusted group and KIS will leave it alone.

 

Read other 4 answers
RELEVANCY SCORE 67.2

Hello
We got to know it a few hours ago
The E-patch E of Kaspashi 2018 products is on its cedar but has not yet been licensed for Kaspersky Products.
 

Read other answers
RELEVANCY SCORE 67.2

Hi,

What do you think about Kaspersky Internet Security 2018? After configuration provides enough security or do you recommend any additional security programs (without large losses of system performance)?
 

A:Kaspersky Internet Security 2018 is good enough?

Actually, KIS is about as secure as it gets (aside from sensible browsing and download habits) short before turning off your computer.

You might want to read up on fine-tuning the settings a bit right here on the board and you should be all set.
 

Read other 2 answers
RELEVANCY SCORE 67.2

Hi i have 1 cuestion in my gril laptop when she browses in intenret in trust sites like netflix she see kaspersky says "invalid certificate" and sugest disconect one and another time how can we elude this?
 

A:Kaspersky 2018 invalid certificates browsing

Which product/version of Kaspersky? browser? Does She only get that certificate warning in Netflix or in many others sites? screen-shot of the warning?
 

Read other 1 answers
RELEVANCY SCORE 65.6

Kaspersky Lab


Kaspersky KAV,KIS,KTS,KFA 2018 Patch F
Without Secure Connection
[EN] Offline Installer (x64-x86)

Instruction

1. Download every related single files and save it in a folder
2. Start installation with startup.exe
_________________________________________________________________
Spoiler: KIS
http://dm.kaspersky-labs.com/bases/kavkis2018/KIS/corebases.cab
http://dm.kaspersky-labs.com/bases/kavkis2018/KIS/corebasesx64.cab
http://dm.kaspersky-labs.com/bases/kavkis2018/KIS/corebasesx86.cab
http://dm.kaspersky-labs.com/bases/kavkis2018/KIS/inst.cab
http://dm.kaspersky-labs.com/bases/kavkis2018/KIS/productbases.cab
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/common.z
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/coreproduct.z
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/coreproductx64.z
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/eula_en.txt
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/ipm.cab
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/ksn_en.txt
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/product.cab.z
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/product.msi.z
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/rdp_en.txt
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/startup.exe
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/x64.cab.z
http://dm.kaspersky-labs.com/en/KIS/18.0.0.405/ztuu.z
http://dm.kaspersky-labs.com/kleaner/InteractiveNew/Global/kleaner.cab
Spoiler: KAV
http://dm.kaspersky-labs.com/bases/kavkis2018/KAV/corebases.cab
http://d... Read more

Read other answers
RELEVANCY SCORE 65.6

Kaspersky KAV,KIS,KTS 2018 Patch d
(English) Official Offline Links


KIS
release notes:Release Notes
http://products.kaspersky-labs.com/english/homeuser/kis2018/kis18.0.0.405abcden_ar_13370.exeClick to expand...

KAV
release notes:Release Notes
http://products.kaspersky-labs.com/english/homeuser/kav2018/kav18.0.0.405abcden_ar_13369.exeClick to expand...

KTS
release notes:Release Notes
http://products.kaspersky-labs.com/english/homeuser/kts2018/kts18.0.0.405abcden_ar_13371.exeClick to expand...

 

Read other answers
RELEVANCY SCORE 54.8

Hi I got a new hp convertible laptop. I was prompted to update windows and ever since my wifi keep dropping every 10min. i can login to some sites but no videos run.wifi working in all other devices. tried all the standard fixes mentioned in windows support website
 

A:windows 10 update jan 2018, wifi drops every 10min

Read other 6 answers
RELEVANCY SCORE 52

After several nasty infections with all kind of spyware, adware, malware, rootkits etc (that blocked virusscans from seeing viruses etc.). I installed the free trial from kaspersky antivirus. After installation it asked for a restart: I did the restart and after that when I entered my logon information my wallpaper appears, with the message loading personal information, after that imediat appears logging of and it returns to the windows logon screen.
So I tried to start in safemode: this worked and I did a full system scan. There appeared to be a lot of infected objects with win32.trojan. It quarantined the objects. After I tried to restart normally the same thing as above happened, even in safemode: I tried all the f8 options, but nothing worked.
Is there any possibility to restore my backups made by the antivirusprogram, without installing windows again???

Please can anyone give me some information about this, I am afraid some vital windows files are quarantined and that is why I cannot reach any desktop, the system do not crash.
Thank you!!!!!!

A:Xp Automatically Logs Off After Kaspersky Virus Scan

Hi elise025.This can be a very difficult problem to repair. I'm in the process of writing a coherent guide to solving booting problems, but this is going to take a lot of time. There are many places during booting that the process can fail - at the hardware level, at the hard drive level and in the OS software.In the meantime take a look at this:10 Things You Can Do When Windows XP Won't Boot.url Here are my comments on his 10 suggestions:#1: Use a Windows startup disk [ I Don't Have a Floppy Drive !! ][ I Didn't Create a StartUp Floppy !! ]#2: Use Last Known Good Configuration [ XP or the hard drive may be so corrupted that the Boot Options Menu may not show ? E.g., A Hang at BlackScreen ]#3: Use System Restore [ XP Won't Boot, Remember ?! ][ Can Use Recovery Console to Run System Restore Manually ? But You're Not Mentioning That ]#4: Use Recovery Console [ I Don't Have an XP Installation CD ]#5: Fix a corrupt Boot.ini [ I Don't Have an XP Installation CD ]#6: Fix a corrupt partition boot sector [ I Don't Have an XP Installation CD ]#7: Fix a corrupt master boot record [ I Don't Have an XP Installation CD ]#8: Disable Automatic Restart [ XP Won't Boot, Remember ?! ]#9: Restore from a backup [ There IS No Backup ! ]#10: Perform an in-place upgrade [ I Don't Have an XP Installation Disc ][ aka Repair Install ]________________________________________________________Most of these points appl... Read more

Read other 19 answers
RELEVANCY SCORE 47.6

Hi!

Well I have been having problems with updating my antivirus. I used to have tren micro, but had to eventually download the update tool, and then decided to remove the trial version because it just did not work. Today I downloaded Kaspersky and I have the same problem with it, it is not able to update. Lately I have been having problems with some youtube videos too, which show me an error and automatically close, as well as with my facebook home page..... annoying.... Windows update is not able to run either. I use windows xp on this computer and actually I like it much better than my laptop which has windows 7 so I really need your help Thank you guys sooooooooo much and please let me know exactly what info I should send you....

A:NOt able to update Kaspersky or any other antivirus, or run windows update

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.Next run ATF:Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".Please download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make ... Read more

Read other 1 answers
RELEVANCY SCORE 47.6

I have been having issues by not being able to update my Kaspersky AV 2009 and then noticed that when I run Windows update, it goes to a Google like web page. I can't run any other AV or Anti Spyware or get any updates for them (says page cannot be displayed).
DDS (Ver_09-02-01.01) - NTFSx86
Run by Chris at 12:36:46.40 on Sat 02/28/2009
Internet Explorer: 8.0.6001.18241 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.402 [GMT -8:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Rocket Division Software\StarWind Lite\StarWindServiceLite.exe
C:\WIND... Read more

A:Windows update goes to Google / Kaspersky will not update

Any updates on this? It's been a couple of weeks...

Read other 35 answers
RELEVANCY SCORE 45.6

Microsoft have moved their Windows Autorun V2.1 [1] (967940) update patch from optional updates to automatic updates. This is the same patch that was released in last month?s patch Tuesday. When Windows update is next run, this patch will automatically be selected to apply to your machine. This is more likely to affect home users, as companies should be using group policies to control how USB autorun settings operate.Microsoft?s Autorun update v2.1 now automatically deployed from Windows Update <- Published: March 3, 2011Microsoft Security Advisory (967940): Update for Windows Autorun <- Published: February 24, 2009; updated February 22, 2011

Read other answers
RELEVANCY SCORE 45.2

I used combofix. and i got my logfile. but Kaspersky still does not update. Help would REALLY be appreciated!!ComboFix 09-09-11.01 - Thushini Mendis 09/12/2009 14:36.1.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.502 [GMT 5.5:30]Running from: c:\documents and settings\Thushini Mendis\Desktop\ComboFix.exeAV: Kaspersky Internet Security *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}.((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))).-------\Legacy_WINDOWS_HOSTS_CONTROLLER((((((((((((((((((((((((( Files Created from 2009-08-12 to 2009-09-12 ))))))))))))))))))))))))))))))).2009-09-12 08:10 . 2009-09-12 08:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy2009-09-12 08:10 . 2009-09-12 08:16 -------- d-----w- c:\program files\Spybot - Search & Destroy2009-09-12 07:53 . 2004-08-03 19:26 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll2009-09-12 07:53 . 2004-08-03 19:26 21504 ----a-w- c:\windows\system32\hidserv.dll2009-09-12 07:53 . 2004-08-03 17:38 31616 -c--a-w- c:\windows\system32\dllcache�... Read more

A:Kaspersky won't update

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 44.8

I have one computer out of 5 that we just installed Kaspersky Internet Security 2016 and won't download updates.  It appears it may be infected with something or the leftovers of something because i can't browse to kaspersky.com and when I ping kaspersky.com i get a "General Failure". 
 
The other 4 computers on the same network do not have this issue.  I've run Hitman, adwcleaner and tdsskiller and they all come back clean.  I've also reset winsock, tcpip, proxy and flushed dns (netsh winsock reset, netsh int ip reset all, netsh winhttp reset proxy, and ipconfig /flushdns).
 
Hope someone can help me resolve this issue.
 
Thanks,
J
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-10-2015
Ran by FMS (administrator) on FMS-PC (10-10-2015 17:34:50)
Running from C:\Users\FMS\Downloads
Loaded Profiles: FMS (Available Profiles: FMS & backupadmin)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AO Kaspersky Lab) C:\Program ... Read more

A:Win 7 PC Unable to update Kaspersky

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM-x32\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [SugarSyncBackedUp] -> {0C4A258A-3F3B-4FFF-80A7-9B3BEC139472} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [SugarSyncPending] -> {62CCD8E3-9C21-41E1-B55E-1E26DFC68511} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [SugarSyncRoot] -> {A759AFF6-5851-457D-A540-F4ECED148351} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [Sugar... Read more

Read other 2 answers
RELEVANCY SCORE 44.8

I have a Kaspersky AV for Workstation in my office and for the past several days I am experiencing update failure. I can connect to their site and updates do happen from time to time but they fail to update the AV database. Can anyone help me on this?

Read other answers
RELEVANCY SCORE 44.8

I'm using Kaspersky Internet security 2007. It doesn't update. I've set the setting to Update Automatically. Whenever I start the machine it complains that the the 'database is out of date, please update' message. When I right click the system tray icon and click update, it opens up a window which says "Update: disabled" in the title bar.
I seriesly need it updated quickly as possible. Is there any setting to enable the update? Do I need to something in Windows XP or do something in the Kaspersky settings?
 

A:Kaspersky Update Disabled

Read other 13 answers
RELEVANCY SCORE 44.8

I have a Cyber Cafe, I've purchased a Licensed version of Kaspersky 6. for Workstations and used for about two years. I have license until 22 April 2009.

One of the new computers I got with Win XP SP3 and I've installed the Kaspersky 6 in there, during installation I'm used to update the kaspersky with a downloaded Cumul, Weekly & Daily updates giving the path to the Flash Drive. (Which I'm Sure Virus Free, as I have Kaspersky updated versions in every computer)

after the installations are done and the computer is restarted (required by the installation) I normally run the update thru internet, and that time it failed.

I can successfully load and scan the System and other drives with kaspersky with existing definitions. but could not update by any means (manual, Automatically, or Downloaded files)

Hope that somebody could help me to solve the problem.

Other computers in my network with win XP SP2 and kaspersky 6 workstation could run update without any problem. (for cyber cafe users convenience I've remove the installation of proactive defense while installing in all computers.)
Thanks

Hesh

Read other answers
RELEVANCY SCORE 44.8

I've tried to up date my anti-virus so I can install Vista but while the install a error pops up. it goes: ERROR 1316 A network error occuerd while attempting to read file c:\kav\kasperskyav6.0.2614\english\kav6.0.0.30en.msi
What can I do to solve this problem? I ran the Vista upgrade advisor and my anti-virus was my only problem. and I really do want to lose my Kaspersky. Please help!!!
 

A:Kaspersky update for Vista???

The only way for Vista to install is to remove all other forms of anti virus... no XP anti virus will work with Vista...

Once you've uninstalled your anti virus try the install again.
 

Read other 2 answers
RELEVANCY SCORE 44.8

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 21:23:54, on 22/01/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\HP\QuickPlay\QPService.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exeC:\Program Files\Hp\HP Software Update\HPWuSchd2.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exeC:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXEC:\Program Files\HP\Digital Imaging\bin\hpqimzone.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exeC:\Program ... Read more

A:cant update kaspersky and windows xp sp 1

Hello

Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Before we can continue, please post a fresh HijackThis log back here

Read other 2 answers
RELEVANCY SCORE 44.8

We confirm that the vulnerability existed in the new version of usa.kaspersky.com/support. We analyzed the log files and found requests with SQL injection.http://www.viruslist.com/en/weblog?weblogid=208187633I bet quite a few people are breathing a sigh of relief:# We are lucky the hackers proved to be more interested in fame than in causing damage

A:Kaspersky hacked update

It is a lesson to us all - check, check and re-check your processes and your code.and never be complacent about your computer/server security/protection

Read other 10 answers
RELEVANCY SCORE 44.4

Hi all,

I use Kaspersky Internet Security 2009 (v8.0.0.454). I also use a dial up connection to update it. My problems are:

1. The update size is just too big! Whenever I fail to update it for a month or so, I will be forced to go through an update session requiring a download about 20MB. This obviously takes very long with my connection. When I clicked the details while the software was updating, I noticed that it downloaded files by the name KAV. There are also KIS files with versions not similar to mine. Are those files unnecessary and can they be prevented from being downloaded?

2. The update size indicator does not show exactly what size I'll be downloading. It simply keeps on rising and there's no way I can tell when the session ends. Is there another tool that can do this?

Thank you
 

A:Solved: Kaspersky Update Size

The basic problem is the speed of the dial up connection and failure on your part to update . Any anti virus program updates itself regularly . As you are on dial up and updating manually the " updates " are piling up waiting for you . The longer you wait the bigger the pile .
If you are looking for another Anti virus program AVG is available from here

http://forums.techguy.org/general-security/603629-security-help-tools.html

The same basic problem will still be there however .
 

Read other 3 answers
RELEVANCY SCORE 44.4

It all started this morning. I turned on my computer, and up popped a window from kaspersky telling me they had an update with new features.
Then I find that everytime I try and download a website, even virgin email, and I am blocked with big text telling me it is an 'insecure connection'

So I phoned Virgin, and they guessed the problem was to do with Virgin so they gave me a free (I hope so) telephone number for them and I called. The people there seem VERy in a rush and expect you to be ever so technically savvy (which I am not, especially when stressed. I had SO much to do today) The first guy told me to disable Kaspersky, and when done I could access virgin email and websites, so it is their problem. In a way the first guy even blamed the age of my computer! Saying that their 2017 update may be not compatible and they may have to revert back to 2016!

So I am then toldf he will send me instructions via email. Nervously I try and to go through them and come to a bit about searching for Kasp. certificates, but they mispelt the first letters, giving me 'AO' instead of 'ZAO'.
But when I get to instruction number 4, I am not understanding so I telephone back, and this guy doesn't seem to know what he is doing. But he takes me through a process I am not that confident about, asks me then to turn the computer off and then see if the problem is sorted and to email the result. THING IS, they do not respond to emails like they do telephone call... Read more

A:help, I am having a nightmare. Kaspersky update problem

Read other 16 answers
RELEVANCY SCORE 44.4

Hello,

I have a question about Kaspersky Internet Security 2011 version 400 update process. I have looked at most of the articles and threads about it but I haven&#8217;t found my answer.

I used to have KIS 2009 version 454 before I moved to 2011. In short, whenever I updated KIS 2009 online for the first time, I didn&#8217;t have to wait until it completed. I simply let it update as long as I can and I interrupt the update. That way, even if Kaspersky says it starts from 0% whenever I connect the internet next time, it actually stores the previously downloaded updates and only downloads the remaining parts. Essentially, that enabled me to download the first big update in parts. This is very important since I cannot keep my internet connected for a long time at once.

My question is: does KIS 2011 do the same? Meaning, does it invisibly hide the previously downloaded updates and start from the remaining parts even if it says it starts from 0%? I am asking this because I&#8217;ve attempted the first update so many times and the update size usually reaches 40MB. However, the first big update has not been completed yet despite the more than 5 interrupted update sessions before.

Thanks for the help

Addisu
 

A:Solved: Kaspersky 2011 Update

Never mind,

It completed today. As it turns out, the update folder was more than 120MBs. That's why it took more repetitions.
 

Read other 1 answers
RELEVANCY SCORE 44.4

I installed fresh new Windows 10 OS on 19.06.2017 then I updated the os . After that I installed Kaspersky 30 days trial version .
Version - Kaspersky internet security 18.0.0.405(a)

ScreenShots




Automatic update is not working , Why I can't Understand . I I have been facing this isuue from last 2 weeks thats why I format my pc then install a fresh Windows 10 . But the problem exists .
 

A:Kaspersky(KIS) automatic update not working

can you try to contact with customer support?
also I think @harlan4096 may help you
 

Read other 3 answers
RELEVANCY SCORE 44.4

Hi everyone, how can I update database for Kaspersky Internet Security for MacOS? Thanks all!
 

Read other answers
RELEVANCY SCORE 44.4

Hello,

windows xp pro sp2
from a month ago I can't update my data base on Kaspersky antivirus 2009 (506).
It stops updating randomaly after 42% or 99% but than again demand for updating. after i did all the thech support from kaspersky they came to the conclusion that i have some kind of virus/malware that doesn't give the permision to update...
Malwarebytes says I have :hijack.ControlPanelStyle but it didn't succeed to remove it. It appears again and again after rebooting..

my log of hijakthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:26:36, on 19/08/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ASTSRV.EXE
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
C:\WINDOWS\sys... Read more

Read other answers
RELEVANCY SCORE 44

Hello,

What are the ways to Backup Kaspersky Anti-virus & Internet Security 2010 Updates? I want a easy way to backup and restore.

Is there any 3rd Party software's which can do the Job?

Regards,
 

Read other answers
RELEVANCY SCORE 44

New update from Kaspersky. Kaspersky Internet Security 2010 and Kaspersky Anti-Virus 2010










Quote:





Personal desktop protection

Kaspersky Internet Security 2010: Critical Fix 1 (build 9.0.0.463) [ID Article: 2612]


Concerning to Kaspersky Internet Security 2010
On July 23, 2009 Kaspersky Lab announces release of Critical Fix 1 for Kaspersky Internet Security 2010 (build 9.0.0.463).



IMPROVEMENTS compared to version 9.0.0.459:Problem with system instability after long period of program operation has been fixed.
Error causing BSOD while updating the emulator driver has been fixed.
Pop-up message in the URL checking module has been fixed (for the Spanish version).
Problem with pausing the scan task while third party programs are running in full-screen mode has been fixed.
Problem with the update task freezing at system startup has been fixed.
Vulnerability that allowed disabling of computer protection using an external script has been eliminated.
Driver crash in rare cases while processing a write operation has been fixed.
Crash while processing data incompliant with the protocol of Mail.Ru Agent has been fixed.
Known issues:Incorrect import of application rules in Application Control component is possible after updating Kaspersky Internet Security from version 2009 to version 2010. To fix this problem, you are advised to restore the settings using configuration wizard.
If a threat in OLE object is detected, the application does not s... Read more

A:Kaspersky Internet Security 2010 Update

thanks - very important info! +1

Read other 1 answers
RELEVANCY SCORE 44

I cannot even connect to kaspersky.com. Internet is working fine. I have been scouring these pages for days trying many different things, hard to remember everything I have tried but rkill, roguekiller, adwarecleaner, hitmanpro, and using various executable chameleon  programs, etc. Thanks in advance for any help.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:30-12-2015
Ran by jdl_000 (administrator) on VAIO (30-12-2015 11:31:05)
Running from C:\Users\jdl_000\Desktop
Loaded Profiles: jdl_000 (Available Profiles: jdl_000)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
() C:\Users\jdl_000\Desktop\RogueKiller.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(... Read more

A:Cannot update malwarebytes, rogue killer, kaspersky, etc.

We can close this post because I accidentally made it twice. 

Read other 3 answers
RELEVANCY SCORE 44

Cannot download or update various antivirus tools. I have been scouring various forums for weeks to try and download and run chameleon versions, etc. and nothing works. Please help.

A:Cannot update malwarebytes, rogue killer, kaspersky, etc.

Try using Rkill before attempting the updates. Do Not reboot after running Rkill.
 
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections. When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies that stop us from using certain tools. When finished it will display a log file that shows the processes that were terminated while the program was running.
As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again. Instead, after running RKill you should immediately scan your computer using some sort of anti-malware or anti-virus program so that the infections can be properly removed. Use this obfuscated link to download Rkill: iExplore.exe Download Link

Read other 4 answers
RELEVANCY SCORE 43.2

Anyone using KIS 2016 & 2017 should note there are 'limitations' following the Anniversary Update - see https://support.kaspersky.com/us/11736 and https://support.kaspersky.com/us/12848 and http://support.kaspersky.co.uk/12394

Maybe Defender is safer?

Note Edge is not supported.

A:Kaspersky Internet Security 2016/17 & Anniversary Update

Hi:

Thanks for posting.

I'm not shilling for KL or anything...

For the record, that KB article is > 1 month old (and predates patch (a), I think).
And lots of folks have upgraded to KIS/KAV/KTS 2017 under RS1 without issue.
BUT BUT Patch (b) has been in beta-testing for > 1 week, and is supposed to fix most of these issues:
https://forum.kaspersky.com/index.php?showtopic=356039

I guess it's sort of like AU/RS1 itself: you'll have either no problems or some problems.

Having said that, I lean a bit closer to the cautious Luddite side than to the adventurous "bleeding edge" side of things.
So, I am still on Win10 1511 and KIS 2016 for a while longer.
At my age, I like to take things slow and steady....

Cheers,
MM

Read other 2 answers
RELEVANCY SCORE 43.2

This is just to inform you that there is a problem with KIS 2011 updates where they hang and time out unsuccessfully completed. Kaspersky is aware and is currently working on the issue so I'm sure it will be fixed soon.

Here's a discussion thread at their forums:

http://forum.kaspersky.com/index.php?showtopic=201405
 

A:FYI - Kaspersky Internet Security 2011 update problem

It seems to be fixed now.
 

Read other 1 answers
RELEVANCY SCORE 43.2

That means the online scan or the software you get and install like Trend Micro , kaspersky , pandasecurity , Malwarebytes are NT base .They will no longer run on win95/98/ME .

Even the new AVG will not run on win95/98/ME .Only adware SE ,spybot and zone alrm will work on any OS.
Also there is a new malware going around called yieldmanager and other one I read that cannot be removed that is like this one but forgot the name , has it is very new and the malware removers have not updated the siganture.

===============================

comments
After reading all the comments, I thought, \"Jeez I guess I need to change my email addy\". Then I got the results of the scan. I got one for you. Just finished scanning my puter with spyhunter 3 and guess where my ad yieldmanager came from? The stupid games that are loaded on every vista operating system!!

comments
I've been working on a friend's laptop with this devilish problem; she's not computer savvy, so I've no idea where she picked it up. Still haven't gotten rid of it; used spybot search and destroy, AVG, Ad-Aware, and Zone Alarm. Can't shake the thing. As for reliable web-based email, I use mail.com and myway.com. I'd had great luck with both...no hitch hikers. Good luck with this monster.

comments
With Vista, yieldmanager problem can be avoided if the site is blocked in Internet Options, Privacy tab, Sites. Just add yieldmanager.com to the list of blocked sites. Works with ... Read more

A:Just update for everyone Trend Micro , kaspersky ,pandasecurity ,Malwarebytes are NT

Is your yieldmanager problem solved ? You seem to be adding new comments above each comment rather than listing them chronologically one following/beneath the other.
 

Read other 2 answers
RELEVANCY SCORE 43.2

Hi everyone,

Just an fyi regarding yesterday's Microsoft KB2823324 update. For those of you running Kaspersky Anti-Virus for Windows Workstations / Server version 6.0.4.1424 and 6.0.4.1611 you will find if you have installed the updated that you either get the message you have a corrupt database or an invalid license. This will cause Kaspersky to stop working.

For more information follow this link: Update KB2823324 - Kaspersky Lab Forum

Thanks,

Sean

A:Kaspersky anti-virus and latest windows update

Also will throw a Blue Screen at you or prompt you with a check disk every time you reboot/cold start. Just uninstall update, reboot and you should be good go. Since the backlash from it, I believe Microsoft has pulled the update.

Thanks for the heads up BSeanD.

Read other 3 answers
RELEVANCY SCORE 43.2

Whenever I try to update Kaspersky internet security version 6 I receive the following error message:File downloading error: internal error (0x80000040) i0607g.xml 12/10/2008 13:48:05 Also my Firefox browser will not load yahoo. I have followed the steps outlined - used online virus checkers which said they have deleted viruses, & used spybot but still no luck.My hijackthis log is:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 13:44:35, on 12/10/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exeC:\WINDOWS\system32\bgsvcgen.exeC:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exeC:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exeC:\WINDOWS\system32\svc... Read more

A:Unable to update Kaspersky internet security program

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log.I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If you still need help, post a new HijackThis log.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. ... Read more

Read other 4 answers
RELEVANCY SCORE 43.2

help me please, it always failed to update my kaspersky 7and I can't open kaspersky website or other anti-virus websites, it happened after I install Bittorrent (with ask.com inside the installation)this is the log file from combo fix :ComboFix 09-01-21.04 - ExcaflownE 2009-01-28 9:41:37.1 - NTFSx86Microsoft Windows XP Professional 5.1.2600.2.950.1.1028.18.959.586 [GMT 8:00]執行位置: e:\downloads\ComboFix.exeAV: Kaspersky Anti-Virus *On-access scanning disabled* (Outdated) * 成功創造新還原點.((((((((((((((((((((((((((((((((((((((( 被刪除的檔案 ))))))))))))))))))))))))))))))))))))))))))))))))).c:\windows\system32\dyepvfbb.dllc:\windows\system32\hjilTvut.inic:\windows\system32\hjilTvut.ini2c:\windows\system32\mcrh.tmpc:\windows\system32\tuvTlijh.dllc:\windows\Tasks\tdllnqhz.job.((((((((((((((((((((((((( 2008-12-28 至 2009-01-28 的新的檔案 ))))))))))))))))))))))))))))))).2009-01-27 17:03 . 2009-01-27 17:04 1,529,386 --ahs---- c:\windows\system32\bbfvpeyd.ini2009-01-26 17:03 . 2009-01-26 17:03 1,438,325 --ahs---- c:\windows\system32\xlpfyixj.ini2009-01-26 04:40 . 2009-01-26 04:40 <DIR> d---s---- c:\documents and settings\ExcaflownE\UserData2009-01-23 16:32 . 2009-01-25 19:34 1,4... Read more

A:can't update my kaspersky, can't browse to anti-virus website

Hello ExcaflownE and welcome to BC Please note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator.The BC Staff

Read other 1 answers
RELEVANCY SCORE 43.2

So I loaded a torrent file that must have had something loaded in it. This Machine has WinXP Pro SP2 and has never had any problems running healthy until now. My Kaspersky disapeared and website search links are no longer loading correctly. I installed Malwarebytes and cleaned up 13 dormant trojans from a full system scan, I ran CCleaner and cleaned up files and ran the registry cleaner. But Kaspersky, Microsoft security update and even Spybot still will not load. I then ran SDFix.exe and this is what came up. (please review the second file which I ran again after this 1st one, shows it cleaned a couple things) HJT file is also attached to the bottom.SDFix: Version 1.240 Run by BSS on Tue 02/10/2009 at 07:36 PMMicrosoft Windows XP [Version 5.1.2600]Running From: C:\SDFixChecking Services :Restoring Default Security ValuesRestoring Default Hosts FileRebootingChecking Files : Trojan Files Found:C:\autorun.inf - DeletedC:\DOCUME~1\BSS\LOCALS~1\Temp\tmp6.tmp - DeletedRemoving Temp FilesADS Check : Final Check :catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.netRootkit scan 2009-02-10 19:44:44Windows 5.1.2600 Service Pack 2 NTFSscanning hidden processes ...scanning hidden services & system hive ...disk error: C:\WINDOWS\system32\config\system, 0scanning hidden registry entries ...disk error: C:\WINDOWS\system32\config\software... Read more

A:Windows update redirects to google, kaspersky and spybot won't run

If I need to add any additional logs or files please let me know.

Thanks

Read other 5 answers
RELEVANCY SCORE 42.8

KB3013769 Botched Update Causes BSOD on Windows PCs Running Kaspersky Software - SoftpediaUnfortunately for many users, one of the updates that experience the same behavior is KB3013769, a botched patch that was causing BSODs on computers running Kaspersky security software.The update was first launched in December 2014, and at that time, security engineers working for both Kaspersky and Microsoft confirmed that there was an issue with this patch and suggested Windows users to remove the security apps, install the app, and then re-install Kasperskys solutions.Microsoft, stop causing trouble for AV vendors!

A:Botched Windows 8.1 update causes BSoDs on machines running Kaspersky

My home desktop is running Windows 8.1 Professional 64-bits with Kaspersky Internet Security 2015. I installed every single Windows Updates I had (that were not drivers) yesterday and rebooted the computer multiple time since then. Didn't get a single BSOD so far. Funny how everytime a problematic Windows Update gets released, I install it and never have a single issue. I must be taking care of my system right I guess

Read other 3 answers
RELEVANCY SCORE 42.8

Hi & happy holidays everyone

About a week ago, whenever I started my computer, the volume sound would have a little red x over it. When I clicked it, the trouble shooter would start and fix the problem of "audio service isn't running". I could only use sound after running the trouble shooter each time I restarted the computer.

I needed to disable Kaspersky for an unrelated task and found that my sound worked perfectly when I started the computer with Kapersky disabled. I added the realtek driver to Kaspersky exclusions and trusted program and so far, the sound works perfectly.

However, I noticed my Realtek driver is woefully out of date version 6.0.1.5992 from 11/30/2009.

I tried to follow the directions on this forum to update the driver and I used 7-zip to open the cab file I had downloaded to a desktop folder. The files extracted were numerous (.dlls, .dats, .infs). I had expected one .exe file to click on that would uninstall the old & install the new update.

I found a file from all the cab extractions called RtlUpd64.exe. I clicked on it and it flickered but absolutely nothing happened. I checked, the realtek driver was still out of date.

Am I extracting the cab file incorrectly? I did not see an option to download a zip file when I went to the recommended link Microsoft Update Catalog.

1) How do I open the cab file?

2) Once the files are extracted, exactly which one do I click on? Or is there another simpler way to do this t... Read more

A:How open realtek update cab file & kaspersky disabling sound

Happy Holidays to you as well.

I don't see any problem leaving the driver alone, where did you hear out of date drivers are a security risk?

I looked up your computer and Sony doesn't even show win 7 drivers for it, just XP and Vista, I don't even see a Realtek.

Drivers only need to be updated if they fix a problem or enable something previously unavailable.

Kaspersky is your culprit, you don't need to update that driver just because it's old.

Well enough left alone is a good approach here.

Read other 4 answers
RELEVANCY SCORE 42.8

can someone help me?? what kind of software I should download??
I can't update my Kaspersky anti virus or browse to the website or any kind of anti virus websites, it blocked my browser automatically
maybe I infected by this kind of spyware after installing Bittorent (that including ask.com toolbar in the installation)
many thanks for the help..

A:can't update kaspersky 7 and browse any kind of anti-virus websites

Hi and welcome to BleepingComputer The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Result... Read more

Read other 1 answers
RELEVANCY SCORE 42.8

Hi All,
 
                My PC runs well. Saying that, if I need to do a 'reboot' after deleting a programme, or a Win update,(that needs a reboot) or just recently a Kaspersky removal, using the tool onsite here, and then a reboot to finish, in these actions, the reboot has a long period with a 'black screen'. It happens every time and lasts for up to maybe 10minutes.(estimate).
 
                Doing a straight forward restart reboot, it goes through, without the long black screen delay, obviously something is happening, during the 'black screen', and processes are working, as it comes good after the time delay
 
                If I do a System Restore, it happens there also on reboot. It always comes back to normal desktop, with all the icons etc. but after this long delay.  Has anyone experienced this, and/or know why it might occur and can it be corrected.
 
               Best Regards and thanks for looking, ---- astaqq
 
                

A:Delete Prog, -- Win.Update reboot, -- Kaspersky removal Restart.

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Read other 27 answers
RELEVANCY SCORE 42.8

Perhaps already posted, but here it is anyway:">Kaspersky update hoses Internet access for Windows XP usersDoc

Read other answers