Over 1 million tech questions and answers.

Solved: C:\windows\software distribution\event cache - and automatic updates

Q: Solved: C:\windows\software distribution\event cache - and automatic updates

I have all up-to-date AV (Microsoft Security essentials) on my machine and have run it and Malwarebytes at regular intervals. I've never had any problems however recently Malwarebytes threw up 3 odd things, Didn't look like anything too significant but I elected to "remove": before noting what they were and now Malwarebytes gives the all clear, as does a full AV scan.

However I also ran a GMER scan which I include below, which pointed to something strange in C:\Windows\Software Distribution\Event cache.

I also recently did a Windows update manually, even though I have it set to Automatic updates. I was surprised to see I had 22 updates needed. I downloaded and installed these without trouble. I checked my Automatic updates and it is selected to download and install the updates automatically, at a particular time of day. However all the options to change this - the day, whether to do it automatically, or not at all is all greyed out.

I'd like to get the Automatic updates configuration available again and to confirm that I can have Automatic updates working.

Would it be safe to delete all the files in the event cache, (or just the ones listed below in the Gmer output) or alternatively, the registry key that is referred to in the Gmer output below? Would this clear the issue or what other steps should I take?

Here is the GMER output:

GMER - http://www.gmer.net
Rootkit scan 2010-09-03 15:15:52
Windows 5.1.2600 Service Pack 3
---- System - GMER 1.0.15 ----

SSDT F7E8C3EE ZwCreateKey
SSDT F7E8C3E4 ZwCreateThread
SSDT F7E8C3F3 ZwDeleteKey
SSDT F7E8C3FD ZwDeleteValueKey
SSDT F7E8C41B ZwLoadDriver
SSDT F7E8C402 ZwLoadKey
SSDT F7E8C3D0 ZwOpenProcess
SSDT F7E8C3D5 ZwOpenThread
SSDT F7E8C40C ZwReplaceKey
SSDT F7E8C407 ZwRestoreKey
SSDT F7E8C420 ZwSetSystemInformation
SSDT F7E8C3F8 ZwSetValueKey
SSDT F7E8C3DF ZwTerminateProcess
SSDT F7E8C3DA ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!ZwYieldExecution + 1FA 804E4A54 8 Bytes CALL 69124D50

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avfwot.sys (TDI filtering kernel driver/Avira GmbH)
AttachedDevice \Driver\Tcpip \Device\Tcp avfwot.sys (TDI filtering kernel driver/Avira GmbH)
AttachedDevice \Driver\Tcpip \Device\Udp avfwot.sys (TDI filtering kernel driver/Avira GmbH)
AttachedDevice \Driver\Tcpip \Device\RawIp avfwot.sys (TDI filtering kernel driver/Avira GmbH)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache\[email protected] ????????? ????????????????????????????*?F??????????????????????????? (en-GB)???? ??????????????????????????????l?ox?????????????????? ?????????????Mozilla Firefox?st????^?????????????????C:\Program Files\Mozilla Firefox\firefox.exe,0??Ev????0??????8?????eC:??Mozilla Firefox (3.6.8)?ef???????????O??????????3.6.8 (en-GB)?????????????????B?????????????????C:\Program Files\Mozilla Firefox??????????????????r?l???Mozilla???????????????????????l??????l???????g??C:\Program Files\Mozilla Firefox\uninstall\helper.exe?????<??????e??????63??http://www.mozilla.com/en-GB/???????????????????????? L?????????????o.??3 (en-GB)???Startup?????C:\Program Files\Mozilla Firefox\firefox.exe?F??? ???????????????????]??????????X?a? ???????????C:\Program Files\Mozilla Firefox\components?\M????R??????f???s??C:\Program Files\Mozilla Firefox\plugins?t???????????z?????? Firefox (3.6.8)?:/??3.6.8 (en-GB)???????????????? X???????????????????????????????????????eNDO?

---- EOF - GMER 1.0.15 ----

Preferred Solution: Solved: C:\windows\software distribution\event cache - and automatic updates

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Solved: C:\windows\software distribution\event cache - and automatic updates

Was just running an on-line Panda scan and at 33% it had already thrown up 9 infected files. I'm going to post in a malware forum instead.

Read other 1 answers

I have been plagued with Windows XP automatic software updates for days, where the software update will state that the software is preparing for installation. The elapsed time (today) has hit 3 and a half hours, and whilst this is running (to no effect) I cannot install any other software.

Does anyone know the process name that will show up in Task manager for me to kill it...?

A:Windows XP automatic software updates

Open "Security Center". There you can turn off automatic updates, which I have done. You will receive reminders that auto updates is off and be urged to turn it on.

Be sure to go to the MS update site via the Security Center at least every second Tuesday of the month, which is when MS posts updates. You might want to do it weekly in order to catch any emergency updates.


Read other 1 answers

My OS is XP Home SP2.
In the Event Viewer (Application), I've noticed that 3 consecutive messages are displayed at the end of my system startup:

1) wuaueng.dll (1876) SUS20ClientDataStore: The database engine started a new instance (0).

2) wuaueng.dll (1876) SUS20ClientDataStore: The database engine stopped the instance (0).

3) wuauclt (1876) The database engine stopped.

I realize that the process mentioned (wuauclt) has to do with automatic updates.
I also realize that they're only "Information" messages, not Errors.
However, I thought this process is supposed to run in the background all the time.
If so, what's causing it to stop? Do these messages come up for everyone?

My setting for Automatic Updates is:
"Notify me but don't automatically download or install them."

I have my services configured according to the web site:
www.BlackViper.com: Windows XP Home and Professional Service Pack 2 Service Configurations
"Safe" Configuration is what I use.

A:Event Viewer Messages concerning Automatic Updates

I'm getting those same messages. I've been having lots o' problems lately, not sure from what... Added a new Lite-On DVDRW, doubled RAM to 512MB and added a 120GB hard drive on Dec. 10th. Lots of messages since than, and lots of BLUE SCREEN STOP messages.
I'm monitoring the event viewer regularly now, and came looking for info on wuauclt.

Read other 2 answers

I am having a very annoying problem in Win 8 with automatic updates.

It keeps coming up the the message that tells me that updates will be installed in 15 minutes regardless of what you're doing and suggests you save whatever you're working on.

I am fed up with this, as I have to stop whatever I am doing.

Can someone please tell me how to change the settings so that updates will be installed when I shut down my computer?
I did this with previous versions of Windows but cannot find out how to do it in Win 8.

Help much appreciated

A:Solved: Windows automatic updates

Read other 9 answers

Hi everyone!

I have a Dell Precision T5400 running Win XP x64 Pro, the OS came pre-installed and it's working pretty fine so far, but there are a couple of issues which are bugging me, so there will be more threads about my pc

The first one is concerning Automatic Updates. When I go to Control Panel->Automatic Updates, all options there are greyed out. The selected choice (greyed out too) is "download updates and let me choose to install them", but windows hasn't updated anything since about three weeks when I started using it.

I read in this website some instructions to get it to work


I am a local administrator in the pc and did almost everything listed there. Why almost? Because in my registry this location is not present

HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ WindowsUpdate

the only location in Policies is "Explorer"

also in the group policy editor, this location doesn't exist either:

=> User Configuration
==> Administrative Templates
===> Windows Components
====> Windows Update

Inside "Windows Components", there's only "Search" and "Windows Media Player"

The rest of the instructions were followed but automatic updates are still not configurable :S

Please help. Thanks!

A:Solved: Can't configure Windows Automatic Updates

Do have a "Admin" or a "Standard" user account?

What happens if try running Windows update from the Start Menu?

Read other 3 answers

This could be the result of a recent barrage of virus attacks. At any rate the red warning shield icon continues to be visible at the bottom claiming windows updates is turned off, yet when I go to the control panel it is clearly on. When I try to download updates from the microsoft site I keep getting error messages. I decided to look in the services list (run > services.msc) and could not find automatic updates in there. I went into the command window, typed 'net stop wuauserv' and the response I got was 'does not exist as an installed service'. So now what? All other computer operations are functioning normally
I have attached system info as a text document

A:Solved: Windows automatic updates missing

Read the following recent thread on how to reinstall the Automatic Updates service.


(starts at post #19)

Read other 3 answers

I had updates set to download and then ask me which ones I wanted to install. But it only worked like that for a short time, then it started installing automatically.

After Patch Tuesday this week, everything started crashing. I did a system restore to the point before the updates, and most things are now working okay. But when I try to shut down the PC, the automatic updates start installing again, and there's no way to turn them off. Selecting manual updates has no effect, they still come automatically. If I uncheck all the updates in the list of 'important updates available' they only stay unchecked until I close the updates window - when I reopen it, they're all checked again.

I did a full system virus scan, but it found nothing infected.

I would be very grateful for any insights into this. Has anyone else had trouble with this week's updates? I'm using Windows 7 64-bit.

A:Solved: Can't turn off Windows automatic updates

Read other 16 answers


Sorry not had time to look through many posts to see if there are any similar. Right the laptop has had this problem for a while now. It just won't download and install automatic updates from Windows. It just fails everytime. The only thing it has let me download is Windows XP Service Pack 3. I have done a scan with Norton and it hasn't found anything. I just don't know if my computer is missing something vital. I've done free scans to see if my laptop's drivers are out of date and there are a few. I'm thinking of investing in one of these to rectify the problems. I don't know if this is connected. Anyways i'm not sure if i can post a Hijack This Log in here but i will add it

Thanks in advance for any replies!
Logfile of HijackThis v1.99.1
Scan saved at 15:07:30, on 20/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Norton Internet Security\Engine\\ccSvcHst.exe
C:\WINDOWS\system32\VTtrayp.e... Read more

A:Solved: Windows XP Laptop Won't Download Automatic Updates!

Read other 9 answers

I clicked on a keygen.exe file from the Internet and I believed my laptop is being infected by a virus. When I am using IE, it gives me random pop-ups. Another thing is my setting for "Windows Automatic Updates" keeps on getting back to disabled status. I can't even enable it again thru Control Panel. Please help me.

Thanks in advance!

The following is the entries from HiJackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:07:50 PM, on 7/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe... Read more

A:Solved: Random pop-ups + Windows Automatic Updates disabled

Read other 6 answers

I have Automatic Windows Updates as an "Active" option on the security center, but i'm not warned when new updates are available, the icon on the right down corner doesn't show on the toolbar. And when i download the updates mannualy from the site, when installing them i get a message saying Dr. Watson blocked it for being potencial harming material for the system.

A:Solved: Dr. Watson is blocking my Automatic Windows Updates

Read other 9 answers

be deleting windows software distribution downloads will that effect the saved restore dates?

Read other answers

A client of mine has several computers running Windows 2000 and Windows XP. He wants all of them to be allowed to go out to the Internet for the purposes of checking for Windows updates, but otherwise block all outbound traffic heading for the Internet. There is need for internal Intranet connections so we can't have things like shared folders between computers on the LAN be blocked. Are there any free software firewalls out there that will do this. Correct me if I'm wrong, but I'm thinking Windows XP SP2's built-in firewall just might do the trick for this need, but for Windows 2000 I think I need to find 3rd party software; hopefully something free.

A:Solved: Need a way to block Internet access, but allow Windows Automatic Updates

Read other 11 answers

Hi There

I was on a website yesterday and it wanted to install an Active X control and I stupidly allowed it. I turned off Windows Automatic Updates and I started getting popups. It wont allow me to turn this back on. I have run Ad-Aware and Spybot but it still isn't allowing me to get anywhere.

Any Suggestions? Thanks

A:Solved: Malware/Spyware Stopping Windows Automatic Updates

I ran the two mentioned programs after posting here but problems still occuring. Spybot says with one of them that I should restart the computer and disconnect from the internet and allow it to run again.

Read other 3 answers


Thanks so much for any help. I have been getting a bunch of bogus security software that launches on my computer and basically hijacks my computer. One of the lastest ones is called "Security Tool". I have been able to remove trojans and other viruses, but there is still something wrong. It comes back after a few days. I notice that my windows automatic updates has been turned off. When i go to re-enable it, the system turns it off shortly after. When i go to sevices and enable there it is disabled when windows is scanning my computer for udates. I have also tried to re-install malware bytes but the virus removes the execution file.

Thanks again. I hope you are able to help.


DDS (Ver_09-10-12.01) - NTFSx86
Run by Hunter at 13:07:19.35 on Mon 10/12/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.126 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDevic... Read more

A:Bogus Anti-Virus Software and Automatic Updates Disabled

Hello horns12 Welcome to the TSF Virus/Trojan/Spyware Help forum. I will be assisting you in cleaning up your system.

I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

After 3 days if a topic is not replied to we assume it has been abandoned and it is closed.

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Instruction can be found HERE
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Re... Read more

Read other 19 answers


XP SP3 in place. Thursday night 05/11 Software Distribution Service 3.0 was automaticlaly installed. Friday PC started crashing by switching off completely (no blue screen).
Sometimes it simply won't re-boot and needs leaving alone for a while.
Sometimes it does re-boot and will stay on for 5-10 minutes and then crash and switch off. no error message, no blue screen.
Start in safemode and leave it and it will crash soon.
Unable to run antivirus or MBAM. Last antivir virus scan was successffuly run (negative on 04/11). I have no doubt it is caused by SDS 3.0 which I have researched. I am planning on restoring system to 04/11 but I have also read on various forums that either they were not able to restore pre-SDS 3.0 or if they did, it would re-appear the next day.
Please provide solution to either:
* re-store + prevent SDS 3.0 showing up again or
* patch/fix to add on top
bearing in mind that I have no more than 5-10 minutes, even in safe mode before it crashes again.
thank you
P.S. KB976749 was also installed on 05/11. is that the same as SDS 3.0?
I was also able to get a highjackthis log but that is it. I can provide if it helps but I am not convinced problem is on malware side, more on MS updates...

A:PC switches OFF following Windows Update of Software Distribution Service 3.0

http://www.microsoft.com/downloads/details...;displaylang=enNote the date.SDS has been on my systems since then, I have no idea why you would be receiving critical updates for it.I just went to WUS and manually (I don't do autoupdate) downloaded 4 critical updates: 2 related to MS.NET 1 related to IE8 1 was the Malicious Software Tool.Looking in my Add/Remove Programs...all three (the Malicious Software Tool does not appear in A/RP) appear as they should, 2 under MS.NET installs and 1 under IE8.What are the KB numbers of your installs dated Nov 5 which are reflected in A/R P?Louis

Read other 6 answers

I have a ton of files in C:\windows\software distribution\downloads\ and have searched online about deleting them. 1 person says it is safe, 1 says don't do it... I'd love to free up the space if it is safe to do so.
I would also like to get rid of other unnecessary features like Tour XP and MSN Gaming but I don't know how to delete the tour and I get a message saying I can't delete Gaming.
Is there any way to do this w/o causing problems?
Is there a link to info on what can be deleted/how to do it anywhere? I know using Add/Remove Programs in Control Panel is 1 way but there is a lot of stuff on XP that doesn't show up there.

A:remove files in C:\windows\software distribution\downloads\ OK?


Read other 5 answers

Hi, I'm new to the TG forums and want to try this out before shelling out for a computer repair.

About a week ago I downloaded a program with a virus embedded. Upon running the program, ad-watch (of ad-aware) picked up many registry modifications. (I have taken down the reg mods log and will include them as well as a hijack-this log) A bubble popped up from the task bar saying windows updates was now disabled. I immediately unplugged my internet and shut down the computer.

When I rebooted the computer, the reg-edit notifications did not continue. I ran ad-aware and avast but each found no problems. When I got back onto the internet I was able to search the web for fix ideas for about 5 minutes before firefox was hijacked and sent to a fake anti-spyware website. Ad-watch then started to pick up more registry modifications.

I again unplugged the internet and started using another computer for research. I downloaded Windows malicious software removal tool and transfered it via keydisk to the infected laptop. It would not work because windows automatic updates was turned off. I then attempted to turn on windows updates through the security center and was told to try it through the control panel. After looking at the control panel, windows updates appeared to be set to automatic but when I ran "services.msc", the automatic updates were set to disabled and when I set to automatic and pressed apply, it just went back to disabled.

The registry modifications wer... Read more

A:Solved: Virus stopping Automatic Windows Updates from being enabed / hijacking websit

Read other 9 answers

Yesterday when I shutdown my laptop I got the notification that updates were in progress and not to shut down. After completed I attempted to startup and laptop will not complete startup. After powering up I get past the password log in and the task bar and icons appear. Only a third of the icons are in color the rest are b/w. When I hold the cursor over the task bar I get the working circle and when holding over the icons I get the arrow. After 30 seconds or so the screen flashes on and off as if the laptop is stuck at a point in the process. It never fully starts and flashes until I hit cont/alt/del and power off. Can anyone help?

A:Unable to startup a Lenovo P500 running 8.0 after automatic software updates

Hi there is a known issue with some of the Tuesday 12th August updates, I am finding references to this all over the net.
Do you have the rescue disk or other bootable media from when you got the computer?
If so have a look at the "Known Issue 3" on this page, it describes how to get out of the problem, here is the Microsoft page :-

Read other 3 answers

W=2000XP.IE6,, About 2 months ago, I { && many, many others } had problems with MS automatic updates.Seems a couple of the updates did more damage than anything else. I had to go into Safe Mode to restore my computer to an earlier date. All is running very well, now, with automatic updates turned off. I do get the pop-up at the bottom telling me this alert, but I ignore. ONLY thing is, I am NOT updating anything right now !! I am unsure of what I need & what I don't need, or what may damage my computer. I am fairly computer experienced & don't know the best way to custom install a few updates, here & there, as are best for my system. What is the BEST way for me to keep the system safe , as far as updates go ??

A:Solved: Microsoft updates= disconnected automatic updates & am leary, now !

Read other 7 answers

I found a unique way to do it on Windows 10 HOME and as far as I searched internet I didn't find any similar instructions:

A:Windows 10 Home disable automatic updates, enable updates on demand

I got some updates last night and unfortunately my fix didn't work so I'll unpin this topic.

Read other 2 answers

I found a unique way to do it on Windows 10 HOME and as far as I searched internet I didn't find any similar instructions:


A:Windows 10 Home disable automatic updates, enable updates on demand

Those are good instructions. Clear and concise.

Read other 3 answers

Every time I attempt to allow windows automatic updates to install software distribution 3.0, one of the updates in that distribution causes my windows to load in perpetuity(the black screen with the windows logo where the blue bar is loading). I have to do system restore every time to start my windows normally. Should I just disable automatic updates? However, I would need to know which ones to install manually.

A:Cannot boot windows, after a Windows software distribution 3.0 update

If you want to download Update files and run them manually without searching all over microsoft.com, you can install theMS Baseline Security Analyzer, which scans your system,tells you what's missing and offers downloads to run or save.It's also very informative generally:MS BSAnalyzer ver 2.1.1http://www.microsoft.com/downloads/details...;displaylang=enBelarc Advisor is a useful tool, for a detailed profile of your computer;hardware, software, MS Hotfixes, product keys, software licences etc.It will also tell you which ones are missing.(Free) Belarc Advisor:http://www.belarc.com/free_download.html

Read other 10 answers

I'm a system admin full of users that don't bother to install the windows patches and updates. Well I've setup the desktops to automatically check, download, and install the updates.

Does this only check at the time specified?

Does it only download critical updates? windows updates? drivers?

Does it prompt the user when it's downloading and installing? Does it force them to restart their machines?

A:windows automatic updates isn't so automatic

If you're talking about Auto Updates in XP, then you can specify an exact time for the updater to check and download and install the updates. RIGHT click My Computer/Auto Update Tab. Otherwise, depending on the internet connection, update looks only once a day I believe. ONLY critical updates are brought down, you must visit the site for driver and other updates.

Read other 1 answers

WHAT is 'software distribution service 3.0' ? my system re-started itself at 3 am 08/10/11 ? i was running some new software and thought something went wrong. thanks WINDOWS/XP, HOW OFTEN DOES THIS HAPPEN ? DOES THIS ALWAYS HAPPEN IN THE MIDDLE OF THE NIGHT ? THANKS


See this post.



Read other 1 answers

I'm not having any problems with Windows Update, but I read that Win stores old installed updates-

"Exactly" how do I clean this Huge cache, and how long to wait after a Win Update (Win just released out of cycle security... updates, that I installed yesterday!)?

A:How to clean old Windows Updates cache, and...?

Hello Scott,

The tutorial below can help show you how to cleanup old outdated updated in Windows 7.

Windows Updates - Remove Outdated Updates in Windows 7

Read other 6 answers


I ignore the pop-up window from the notifications area telling me Windows updates are ready to install, I'm busy. Then I'm ready to do it, but there's no icon in the notification area to click to do the install.

I've even gone as far as to do a manual install, just to make sure I've got the latest update. I know I'm fully updated, and then the pop-up window comes up telling me it has that update ready to install again!

Is there a way to retrieve the updates Automatic Updates has ready to install? Reboot?!

Will manually updating confuse Automatic Updates?

TIA, Dan

Read other answers

Right now I have automatic windows updates disabled for privacy issues. Because of this, I have to manually download and install the daily updates for Windows Defender. Is there a way to exclude Windows Defender from the disabled updates?

A:Automatic Updates with Windows updates disabled


You should make a task scheduler operation in order to update automatically based on the time and day it should execute.

Link on the tutorial (Go on Update package information)

Read other 2 answers

No matter what I do Automatic Updates will NOT turn on. At one point I went into reg-edit and changed a setting which did NOT work. I ran "Dial-A-Fix which had no affect. In the past I had help as what to do and this only lasted for a while and went right back to Automatic Updates being off. What can I do to make this setting stick????


HIJACK text file ----

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:25:02 PM, on 7/29/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lexmark S600 Series\lxedmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Program Files\TouchFreeze\TouchFreeze.exe
C:\Documents and Settings\Owner.TOSHIBA-PC\Application Data\SearchProtect\bin\cltmng.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\ATT\\ma\bin\MAHostService.exe
C:\Program Files\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Program Files\ATT\\ma\bin\node.exe
C:\W... Read more

A:Solved: XP Automatic Updates

Read other 16 answers

Hello There

I am using Windows Xp and have recently had probelm with Automatic updates . When I log on The Automatic update facility is showing has switched off . I can not turn the Auto update on through security centre.

I found a help site www.amset.info.co.uk where there were 3 programmes written for repair/reset/reinstall of the Auto update facility . When running these progs the Auto update facility is shown to be working . But when I log off and restart a new session the Auto update facility is once again showing has been switched off and I have to re-run the re-install system to allow me to access the Auto update facility . So whilst this programme has helped me access Auto update it does not save any changes or something is stopping me saving these changes .

I have run progs to detect spyware ( Malwarebytes ) and to clean the Registry ( Regcure ) but this does not have appeared to help .

Any suggestions out there ?

Many thanks


A:[SOLVED] Automatic Updates

please see this support link

Read other 2 answers

for some reason i cannot now get automatic updates for windows or office. i have chacked that the automatic update is on in the settings. i get the message that i need to be running explorer 5 or higher but i am running version 7.also system restore goes through the motion of restoring but then says it cannot be restored to that point.any ideas please

Thank you for your interest in obtaining updates from our site.

To use this site, you must be running Microsoft Internet Explorer 5 or later.

To upgrade to the latest version of the browser, go to the Internet Explorer Downloads website.

If you prefer to use a different web browser, you can obtain updates from the Microsoft Download Center or you can stay up to date with the latest critical and security updates by using Automatic Updates. To turn on Automatic Updates:

erroe message
Click Start, and then click Control Panel.
Depending on which Control Panel view you use, Classic or Category, do one of the following:
Click System, and then click the Automatic Updates tab.
Click Performance and Maintenance, click System, and then click the Automatic Updates tab.
Click the option that you want. Make sure Automatic Updates is not turned off.

Read other answers

I have all of the critical updates save for 3 optional hardware updates.

I now have Automatic Updates turned off - don't want the interruption!

I notice that on startup, the Generic Host Process for Win32 Services aka svchost.exe kicks off the Automatic Updates program wuauclt.exe.

One would think that with all the bells and whistles MS would want WinXP w/SP2 to be smart enough to check to see that Automatic Updates is turned off and not execute wuauclt.exe!

Duh! MS,

-- Tom

P.S. Anyone know how to prevent wuauclt.exe from executing via some other configuration switch? Ok, its only a minor annoyance, and wauclt.exe eventually figures out that Automatic Updating is turned off (and exits) - its all a matter of where to put the intelligence not to do something that is not requested!

A:Solved: Automatic Updates

Ok, I figured out how to cure this (minor, but vexing) problem:

1. Run -> services.msc
2. Right-click Automatic Updates
3. Select -> Properties
4. Reset Startup Type from Automatic -> Manual

Read other 1 answers

Hi,I've just got rid of the Ucleaner 2008 and Ultimate Defender 2008, spyware, but I suspect I still have some spyware because I get periodic pop-ups, the automatic updates can't be enabled and the keyboard only inserts some letters, even if I typed correctly. Most Of the times I have to type the letters twice.
My bitdefender doesn't detect any viruses or something, which is strange. By the way, I've got Windows XP Service Pack 2, Bit Defender 2008 Total. Thanks for the replies and sorry for my bad typing.

A:Solved: Need help with automatic updates!!! PLEASE HELP

Read other 9 answers

I've received 2 XP updates since the April 8th cutoff. That doesn't include the post 4/8/14 controversial update. Got the latest update yesterday.

Anybody explain this?

A:Solved: New XP Automatic Updates

Can you post the KB numbers so we can check?

Also one of them might be MRT (malicious software removal tool ) as MS says it will continue to do that every month. until July 14, 2015.

Read other 3 answers

Is there a way to have Outlook-based contact groups that, if one staff member adds/deletes a contact, that it updates for everyone that has access to the contact group?

We are using a 2010 Exchange Server, 2010 Outlook and most of the computers are PC (I am the only one who also uses a Mac).

I'm having trouble finding a solution online -- because "auto updating contact group" generates different answers for me.

I know we have a Global Address List-- and I think that's kind of the way my boss wants it to function -- but instead of it being the global master list, it would be smaller lists that multiple people should have access to. For example, an "All Staff" list, a list of people who attend the weekly administrative meetings" ... "volunteers" ... and we would normally send these lists out to the people who need it. But if it changes, or people are added or whatever, then we have to send it out again, and most people don't understand how to remove the previous one, and then add the new one. We have a lot of non-computer friendly people, and I'm not the greatest myself...

Okay, any ideas would be GREATLY appreciated. Or if you could kindly point me in a better direction than googling "auto updating contact list".

Thank you!


A:Distribution List that updates for all

Welcome to TSG nhcsam. Hope you find answers to your problems and help others when you get the opportunity.

We us FIM (ForeFront Identity Management) This allows admins to assign owners of distrabution groups and security groups. The owners can then add and remove members as they please without requesting the services of an admin. Its been big time saver and freed the admins to do admin work instead of permission.

FIM probably cost money and requires and admin project to implement. There used to be a 'Public Distrabution List' that was stored/associated with an Outlook public folder (Been to long since I wore an Outlook hat). You might ask your IT folks about that or if they can give update permissions to an individual for a distrabution group.

If no cooperation from IT I would have them create a distrabution group and send them the updates each and every time. They can either do the work or find a solution.

Read other 2 answers

This is very confusing. I have always had "Automatic updates" turned off but for some very strange reason, today I got that little icon that said updates were being installed. When I checked Automatic updates, it's now set to update automatically and I don't have the choice to change it back. I Also noticed that " Software Distribution Service 2" was downloaded today. I have no idea what that is since I haven't downloaded anything.
Thanks for any bit of info.

OS: Win XP

A:Solved: Can't disable automatic updates

Read other 11 answers

Is there a way to keep automatic updates turned on while blocking certain updates from ever installing? KB3013455 is the only update that has ever given me trouble, so I'm not inclined to turn auto updating off, and auto update just wasted my time installing it all over again.

A:[SOLVED] Question about automatic updates

You can just hide the update you don't want, then it won't install.

Right click on the update and press hide.

Read other 7 answers

I have no control over my automatic updates. Every block is greyed out so I can't select anything. It is set to download my updates but not install them untill I choose to do so. I want to change this but I can't. How can I get control of my Automatic Updates control panel again?

A:Solved: No control over Automatic Updates

Shane Garrison wrote:
:: I have no control over my automatic updates. Every block is greyed
:: out so I can't select anything. It is set to download my updates but
:: not install them untill I choose to do so. I want to change this but
:: I can't. How can I get control of my Automatic Updates control panel
:: again?
Start here:
1. Check the Service Manager for "Automatic Update" service
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.

2. If the service is disabled and cannot be started:

Go to START, Select RUN
Type: regsvr32 wuaueng.dll
Press Ok

3. If all else fails:-

Windows Update Greyed Out - Restore (Line 179)

Automatic Updates options are grayed out?:

Read other 1 answers


I am trying to turn the AUTOMATIC SERVICE to do WINDOWS UPDATES and when I try to START the service I am getting the following error:

"Could not start the service on the local computer" Error #2

Can someone tell me the steps I need to do to correct this issue??



A:Solved: Automatic Updates Not Working

Read other 8 answers

I've just installed SP2 on a customer's Dell running XP Home, and the red shield pops up in the bottom right corner warning me that automatic updates are turned off. When I try to turn it on it apologises and says that the security centre could not change your automatic update settings. However, if I go into the automatic updates tab in the system control panel (as it suggests), it's set to automatic, and when I go online it starts downloading updates. How can I get the security center to realise that automatic updates are turned on? I tried going into the services control panel and setting the automatic updates service to automatic, and it tells me that the service has been marked for deletion. As an aside, this computer has had the Sdbot virus on it, which I removed; I suspect that the virus is behind this problem but it comes up clean when I scan it now.

I've already done a repair install of XP, and registered the following files as suggested on one of the 2 hits Google gave me:

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll

A:Solved: Cannot enable automatic updates in XP SP2

I found a fix for this. There was a trojan service running on startup (netclnc) which was disabling auto updates, after killing the process and deleting the file, and saving the following to a batch file and running it, I was able to use the Windows Update website and enable automatic updates again:

regsvr32 comcat.dll /s
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
regsvr32 mshtmled.dll /s
regsvr32 urlmon.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
regsvr32 urlmon.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg.dll /s
regsvr32 tdc.ocx /s
regsvr32 MSR2C.DLL /s
regsvr32 msident.dll /s
regsvr32 msieftp.dll /s
regsvr32 xmsconf.ocx /s
regsvr32 ils.dll /s
regsvr32 msoeacct.dll /s
regsvr32 inetc... Read more

Read other 1 answers

I recently upgraded to SP3 and have just started to notice the windows security alert icon in the system tray telling me that automatic updates is switched off. If I click on the icon I go to the Windows Security Centre and sure enough automatic updates is switched off. Clicking on the "Turn On Automatic Updates" button has no effect, automatic updates remain switched off.
If I move down to "Manage Security Settings for:" and select Automatic Updates the Automatic Updates Panel shows that the (Green Shield) Automatic recommended is selected. So I have one message telling me it is off and another telling me it is on - very helpful.

If I go to the Microsoft Update site I get an error number 0x8DDD18 and a message saying "The site cannot continue because one or more of these Windows services is not running" and the first on the list is Automatic Updates. It suggests:

To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is s... Read more

A:Solved: Automatic Updates problem (XP SP3)

Read other 8 answers

I am running XP SP 3. I have Automatic Updates enabled but my system has not updated with the latest security patch. I have McAfee up to date and when I run it I receive no viruses, spyware, etc.

When I attempt to manually connect to the Microsoft update site to get the latest security updates I get the following:

Server Error in '/' Application.

The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested Url: /windowsupdate/v6/default.aspx
When I go to a Microsoft website and attempt that way to get the security updates it always goes to msn.com.

I am at my wits end trying to understand what's happening. Can anyone help?


A:Solved: Automatic Updates Not Working

Read other 13 answers

Keep getting alert of Uable to update
Security Update for Microsoft.NET Framework,Verison 2.0 (KB928365 What is my problem?

A:Solved: microsoft automatic updates

After many hours was able to solve it on my own

Read other 2 answers

I had some malware tonight that my antivirus program caught and quarantined. Since then though I'm getting a message that says my automatic updates is truned off. I've tried to turn it back on, and even tried it in safe mode but it won't turn back on.

Can someone please tell me how to do it? I've tried by going into system in the control panel and selecting Automatic Updates and selected the turn on automatic updates option. Still, it's not working.

Any help would be appreciated.

Thank you,


A:Solved: My Automatic updates is turned off..

Read other 14 answers

I'm having a problem turning on my automatic updates, when i turn on my computer the error bubble comes up saying automatic updates is turned off, I click turn on Automatic Updates and it does nothing. When i try to update the windows Update website it tells me this.
The site cannot continue because one or more of these Windows services is not running:

Automatic Updates (allows the site to find, download and install high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click Properties.
10. In the Startup type list, select Automatic and clic... Read more

A:Solved: Can't Turn on Automatic Updates

Read other 6 answers

Does anyone know if there a setting in MS Word 2003 that will automatically update the fields (e.g. table of contents, document author, etc.) when the document is saved? Or, is this strictly a manual process?


A:Solved: Automatic Field Updates

Read other 7 answers

I've got a laptop with Windows XP Professional installed, and have had it for about two years now. This is my first computer with XP and I've noted how the system will automatically install periodic XP updates.

Now I've got an Windows XP icon in the Icon Tray and when you click on it says that it is a Security Update for the Microsoft XML Core Services 4.0 SP2. However, when you click on the option to have the system install the update, it initiates the update and seems to complete the installation - but the update icon still shows up in the Icon Tray.

I've also noticed that on the three Turn Off Computer options that a Automatic Update shield symbol appears superimposed on the Turn Off option, with instruction below that say to have the computer turn itself off and the update will be installed. Well, I've tried that option also, and as the system tries to shutdown, I see it trying to install the update, but apparently unsuccessfully.

Maybe unrelated, but I've also noted that occasionally, when I use the Turn Off Computer option, it will only show the Switch User or Log Off User options - and none of the others (Standby, Turn Off, Restart).

Any help or suggestions on what to do to kick start that automatic update to take hold?

A:Solved: Automatic Updates XP - Will Not Install

See if this is of any help:


Read other 3 answers