Over 1 million tech questions and answers.

System Crashed. How to recover license key?

Q: System Crashed. How to recover license key?

Dear All,
I have ran into an issue. One of my windows machine has got crashed and we are getting a blank screen, already tried recovery options, refresh option, restore, etc., but it requires actual media disk which has been lost. So, practically, I don't have the
actual media as well as recover disk, nor the OEM license key.
Could you please help me recovering the license key? How to recover the system without loosing license key? The installed version was Windows 8.1
Thank you in advance.

Read other answers
Preferred Solution: System Crashed. How to recover license key?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


[not sure if this is teh right section of forum for this post, hope so]
hi, my friend with windows 8.1 64bit has done a system restore with 2 external usb2 harddisks attached. all programs have been deleted and one of the external hdd's has 'crashed' - the other is fine. the crashed one has its driveletter turned into a small partition names 'restore' and the most part of the hdd as a no-driveletter raw partition. the second ext hdd was okay and retained readable data and driveletter.

I have already tried restoring the crashed hdd with third party recovery software, but only a collection of flac audio's are readble after restoring tot the (spacey) internal c harddrive. the majority of mkv's avi's and dvd videos on the hdd are unreadble.

My question is, as the original driveletter of the crashed external usb hdd is now one named 'recovery' , can this hdd (where i manually assigned a new driveletter to the data part of this crashed hdd, which is not readble, save by recovery sw)
be more effectively restored somehow by windows recovery system itself?
If so, how do i go about that task?
(Windows 8.1 itself from inetrnal c drive runs okay, although i had to reinstall all the user installed software)
I am an advanced windows 7 user but have not had much expierience with win8(.1) recovery useage.

help would be nice.

regards, RR

Read other answers

So I have a new computer that I need to transfer files to. I have a complete file system backup. The old computer had Office 2013 Student edition. Is there anyway I can get a copy of 2013 Student and somehow pull the activation code or files from the old computers file system backup?

Read other answers

So I have a new computer that I need to transfer files to. I have a complete file system backup. The old computer had Office 2013 Student edition. Is there anyway I can get a copy of 2013 Student and somehow pull the activation code or files from the old computers file system backup?

A:Computer crashed. Have backup of complete file system. Any way to recover Office

I have a complete file system backup.

Is this a back-up - in that you copied over the fiies and folders you wanted to protect - or is it clone of the drive ?  If it's a clone you should just be able to reinstate it on the new computer. If it is a file copy back-up then it will not contain the keys you are looking for as they are stored in the registry to the best of my knowledge.
Can you not just re-install Office 2013 from whatever media you installed it before, it will have the authentication key on or with it ?  Unlike Windows you can install MS Office on as many computers as you have a licence for. If it is a single use licence you can move it from one computer to another so long as it is uninstalled from the previous one.
Chris Cosgrove

Read other 1 answers

Hi guys,
I bought a new laptop that came with Windows 8 Home OEM pre-installed. Then I was able to upgrade my laptop to Windows 10 Home for free. I searched online and found a website that gave me a product key of the Pro version. I used that code plus KMSPico to activate it on my PC. Because it is pirated, I would like to get my genuine Windows 10 Home back. What should I do? Could anyone please help me with that?
Thank you very much indeed!
My laptop is Acer Aspire E5-571P-55TL

Read other answers

I have to reinstall my software because of a computer crash and have misplaced my licenseing key..........how can I recove it?

A:recover lost license key

If you can get the computer up and running one more, you can try a keyfinder program. 
 Visit: anITKB.com, an IT Knowledge Base.

Read other 2 answers

I have a Dell Inspiron model D06S desk top computer.  The hard drive crashed and unfortunately I do not have a recovery disk for it.  It originally came with windows 8.  Typically I could install windows 8.1 and activate it with the code that is on the tag that is usually on the computer.  However, I have looked all over the computer and cannot find the tag with the license on it.

How do i get the windows license number?


A:Hard Drive crashed, no backup, and no windows license tag

Hi wardsd,
Thank you for writing to us.
The product key is embedded into the motherboard and cannot be  retrieved.
If the Hard drive is replaced you will need to install the operating system from a Dell OEM disc, which will automatically retrieve the key from the motherboard.
If you have any more query please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Read other 1 answers

I need to reinstall Windows on a Dell D620. The machine's license tag is damaged so that the entire license key can't be read. How can I recover the key?The instructions I've found for recovering a license key involve decrypting an entry read from the Registry. But I can't read the Registry until I restore the system! If I can't restore the system until I get the license key from the Registry, I'm stuck.

A:How to recover a Windows license key for a machine with a damaged tag?

You're going to need Dell OEM Windows install media (which won't need the license key anyway) -- any other Windows distribution won't work even with the Dell license key.
If you're the original owner, you can see if Dell will sell you recovery media (they won't for anything older than Windows 7, though).

Read other 1 answers


XP locked up tonight and I had to do a hard power off. When I attempted to re-boot, I now get a system error C000012 Registry File Failure. It then goes on to say it dumped the physical memory and to contact tech support, because you don't have a prayer of chance of fixing this. Okay, the last part was my wording. When I shut down and turned it on again, I'm now getting a Unmountable_boot_volume error. It goes on to say it is stopping the boot process so I don't do any damage.

When I called Dell, they tell me that the drive MUST be reformatted and there is no way to save the data. They also said any data recovery attempt would be futile. Of course, I haven't backed up in a while, so I am in a panic -- data files that cannot be replaced.

I just can't believe that this data can't be restored. Any help would be greatly appreciated!

A:XP Crashed... How can I recover data?

it depends on what drives are installed on your pc. if you have 2 hard drives or a cd burner you can use a knoppix linux cd.

Read other 3 answers

While running the BIOS updating program from the Dell support site on my Inspiron mini duo 1090, it crashed and corrupted my BIOS. Now when I try to power on, it beeps once every two seconds or so and won't boot up. I've tried removing the batteries to reset the BIOS but it does nothing. The only other thing I've seen out there is to replace the motherboard, but I'd rather about that. It's there anything else I can try? I am way of it warranty so this is a diy job. Thanks for any help and let me know of you need more info from me.

A:BIOS update crashed, how can I recover?

The only way other than replacing the mainboard is to take the system to a shop that can remove the BIOS chip, flash it externally and re-solder it.  

Read other 1 answers

Can anyone tell me how to tranfer my old programs settings and accounts from an XP insallation that no longer boots to a newly installed winXP on a seperate HDD. Both physical drives are in the same computer and the old "crashed OS HDD" is still accesseible from windows when booted from new HDD, all files and OS seem to be in tact, however the old drive will not boot( error at startup "BOOT DISK FAILURE, INSERT SYSTEM DISK AND PRESS ENTER") It seems that only the boot sector is damaged or missing though because all disk checks find no errors and I can write to and read from disk fine, I can even run programs on the disk by creating shortcuts on my new install. Any advice would be greatly Appreciated.

A:need to recover progs and settings from crashed XP

Can anyone help me???

Read other 1 answers

My WD Raptor HD has my OS on it. It won't boot up, appears to be seriously hosed. I installed the OS on my second HD, made it the boot drive. While both OS show up in the bios the crashed drive does not show up when I boot up in the other HD. Is there any software I can get to recover the data from the crashed drive? My OS is Windows 7.

A:WD Raptor HD crashed, need to recover data.

only post the same problem once

Read other 1 answers

Hey all ... I need to recover data from a crashed HD. What can I try to get it off. I noticed that it wasn't mounting if I would leave windows and log back in later. I was [planning on moving the data but of course now XP doesn't see it at all ... ran a CHKDSK on it during boot up and then it showed. But when I went to access the data it wouldn't let me. Rebooted and now it doesn't show up.

Suggestons and guidance needed!

A:Recover Data From Crashed HardDrive

Read other 10 answers


I am new to this website and I have spent sometime looking over past threads to see if some would help me with my problem. But my biggest obstacle is that I am just a layperson with very little knowledge of computer lingo. So I am hoping that someone could help me here and go through the steps with me in plain non-technical language. LOL

My HP touchsmart tm2 crashed a few weeks ago after I tried making a recovery disk using drive D on the laptop (which wasn't the smartest thing I could've done!). After a 4 hours, I got the error message that I did not have enough space. But when I tried to undo it by doing a restore point prior to the recovery disk making, it did not work and i ended up with zero memory left on my computer which led to the computer crashing. When I tried a factory reset, it did not work and i ended up with a computer that does not boot... some error i could not recall anymore. Bottomline, I had my computer sent to a "technician" here in my city who said there was no way to boot my computer except to replace the OS.... which he did by putting a Windows 7 Ultimate operating system into my computer. It now works fine... EXCEPT for the fact that this is a pirated software. He warned me not to do updates on it as it will detect the illegal software and freeze my laptop. I cannot live with the fact that I am now using an "illegal" software when by rights, I still should be able to use the original "legal" one which came with... Read more

A:How can I recover the original OS on my laptop after it crashed?

The shop is engaging in criminal activity by charging money for pirated software. This was completely unnecessary because the HP comes preinstalled with an OS which you own for the life of the machine to reinstall as often as you want.

What is the licensed OS which came preinstalled on the HP? It should be listed on the COA sticker on bottom along with a Product Key which if readable will allow you to reinstall and activate the licensed version.

Everything you need is here to Clean Reinstall - Factory OEM Windows 7 including the latest official Win7 installer for your licensed version.

If the original OS is Vista then follow the same steps but first compile the installer using Vista ISO download.

Read other 1 answers


Yesterday I got the blue screen of death on my Gateway laptop. I tried every option such as booting to safe mode, last good configuration...etc to get windows to boot but no luck...once I get the windows xp logo it changes to blue death screen.

I purchased a laptop hard drive enclosure and pluged the laptop hard drive into it. Next I attached the hard drive enclosure via USB to my desktop but good not read the data on the hard drive. The laptop has a Recovery Partition and Operating System Partition. I am able to both partitions as drive letter "f" and "g" for example, with drive "f" being the Recovery partition and drive "g" the operating system. When I click on the drive "g" the system locks up and I have to unplug the hard drive enclosure and start over again with no luck.

At this time I only interested in recovering the data on the hard drive. Is there any way that I can get the data off the hard drive? Can I use norton ghost to clone the hard drive and see if I can get data from it or is there any application that will allow me to pull data from the hard drive?

Thanks for your assistance...

A:Windows XP crashed -Recover Data

Can you right click on G and get to the Propeties dialog? If so, try running the Error-checking tool (but do NOT tell it to fix errors).

Read other 2 answers

is anyone there who can give me the solution for a hard disk which is showing as a unallocated space, as i formatted c: which contains the windows Vista OS, please give me the solution for that as it hav lot of my personnel datas.....


A:How to recover the crashed hard disk

There are no guarantees that you can recover all or any of the data on the drive. To try and recover the data you will need another working PC that will allow you to attach the drive you are trying to recover from as a secondary drive. You will some type of recovery software to scan the drive and attempt to recover the files. Some people have reported success with using the GetDataBack program:


Read other 3 answers

Hi all.

I'm a newbie and not a great wizz with pc's so please bear with me and i will need detailed info on anything i need to do thanks.

Right i'm running vista and it has crashed, can't boot it up at all, i ran the repair disc that it said to do and it wont repair, says it can't. we had a fiddle with the other choices on the disc and it had a report that says the registry was corrupt.

I'm not bothered about it being restored back to factory settings BUT i need my photos off first, we've just had a baby and all the pics of the baby and my other little one are on there still, over 1000 so you can see how desperate i am.

I have 2 disks, one which will restore back to factory settings and warns me it will wipe everything on pc and another that i can install windows from. If i install windows will it wipe my pictures out while installing or not?

Please please any help you can offer would be much appreciated, i do have it booked in with pc world on 15 mar but someone said be carefull cause they will just wipe everything!!!

Thanks all


A:Laptop crashed, need help to recover photo's

You could take the hard drive out, unload the files onto another laptop using an external hard drive case, then put the hard drive back in your laptop, then restore it to factory settings.

You could do it yourself, but that's not recommended.
You could take it to the shop, but that would cost money.

Read other 16 answers

I have a Toshiba laptop with Windows 7 and I am using Kaspersky for protection. Last night it gave me an error (I can't remember what it said) and then when I went to reboot the computer it got as far as showing the toolbar at the bottom with the start button. Once it reached that state it stopped and just showed the hourglass. Does anyone have any suggestions or ideas? Or, is the computer dead and I need to try to find someplace that can fix the hard drive?

A:How can I recover a laptop that crashed when booting up

Work through these Troubleshooting Steps for Windows 7

Read other 9 answers

I cannot believe it. This damn laptop, out of the blue, completely died. Will not boot from hard drive, will not restore to the image I created on another partition...will not do anything. The recovery/restore programs actually throw an error...pretty ugly. So who knows what the heck this is. I have all malware/virus scanning - all of that is running and secure. It did a Windows update the very last time I shut down, and this is how it came up (or didn't!). I am beyond pissed...and hoping that the thing is not trash can material.

I have the "Samsung Media Recovery Disk", and am attempting to reinstall the system that way. As I have not done this before (at least on this laptop) I don't know what my next selection should be. I have attached a screen shot. Can anyone help?

A:Samsung laptop ONE YEAR OLD and it crashed - will NOT recover!

Read other 10 answers

Hi all, hope I can find some help, though Im not sure Im in the right forum. Im running Windows XP on a Compaq Presario. Was browsing the internet yesterday when my screen went black and the system rebooted. Error msg- Windows cannot start/ boot time error (something to that effect), tried to restart and got "sys32\hal.dll" is missing or corrupt" Fine, dealt with that n anther computer not too log ago. Went to do a repair from the OS disk, but it's not showing that drive in order for me to choose it to repair. I booted on an older drive (original "C" drive, intact OS, still operable just bogged down with programs, so I installed new HD with XP about a year ago), opened "My Computer" to look at the "E" drive (new drive) and it said the drive needed formatting (which I didnt do, my heart dropped thinking all those files are now lost). Im hoping I can recover files from it, but in order to do that I need to get on some kind of forum to ask how. My old drive is just to slow to maneuver enough to make any repairs from there, so I added another HD ("F") and a clean XP install. Problem here is that it doesnt see my nVidia nForce networking adapter so I cant connect to my home network or the internet. Ive tried getting the drivers from the internet, but all Ive found redirect me to the nVidia website which then says I have the most up to date drivers already (because Im accessing it from the original C drive).
Ok, so any... Read more

A:HD crashed, new drive cant connect/and how to recover data?

I get drivers...from either the website of the system manufacturer or that of the motherboard manufacturer, depending on whether the system is custom-built or store-bought.Any drivers which are downloadable can be burned to CD...and then used on a different system. I've never seen drivers which are not downloadable at a website existing (in part) for that purpose.As for data recovery...you might try Recuva - Undelete, Unerase, File Recovery - Home - http://www.recuva.com/.Louis

Read other 3 answers

Hello Guru's,
My systemwas suddenly crashed and I askedone of my company person to helpme in recovering the data on my hard drive and he said that his system is not registering(recognising) my hard drive due to which is he unable to restore the data. he suggested to contact one strore who will chargefrom 2000 to 5000 $ and I don't have that much money to recover my valueble data.
Please help me by telling how to recover my data on my hard drive.

Thanks in Advance.


A:Want to recover data from crashed hard drive

Hi Bobby and welcome to TSG.

If the hard drive is not getting detected by the computer BIOS at power up, then it is probably beyond any kind of inexpensive do-it-yourself solution.

If the hard drive is detected by the BIOS but Windows cannot access it, you may have a possibility of recovering all or some of its contents. You connect it as a slave drive in a working computer and then use commercial recovery software. Some recovery software that you can download has a free test mode that will test the drive's contents and gives you a report of what it can recover. You then have to pay for the program before it will actually recover the data.

You say your data is valuable but do not want to spend $2000 to get it back. How much are you willing to spend?

Read other 1 answers

Okay not really very good at this but my laptop stopped working so I took hd out and connected it to anotherlaptop through usb lead it appears in my disk management (although it shows up grey instead of black or blue if that makes sense to anyone) but it wont show in my computer I have a load od family photos on this drive and would really love some help and will send out good karma to all who try to help me many thanks in advance

A:Trying to recover data from crashed hard drive

Hi techmichellenot. When you say it stopped working,is there anything on the screen when you power up, or any indication that the system passed it's POST procedure (Power On Self Test), usually indicated by a beep before Windows itself tries to boot up?. Any error messages seen?. Sounds like you put the drive in an external case that can connect via USB. If there is indeed a problem with the disk drive and it's not a physical problem with the drive (maybe a corrupted Windows boot file,etc),your system may have a Recovery procedure that will reinstall your OS without erasing your data files (called a non destructive OS reinstall) as opposed to a destructive which erases everything and reinstalls the OS. I would check your documentation to see if your laptop has such a procedure.

Read other 12 answers

Hi all,
Where/What software is the best for recovering data from a crashed hard drive. The drive that crashed was running Win98, but I've got WinXP machines that I can slap that drive into. I don't know much more than that because I have not had a chance to get my hands on the crashed drive, but the data is super important.

Thanks In Advance!!


A:Recover Crashed Hard Drive Data???

Well it depends on what went wrong with it. IF the drive is totally dead - ie does not spin up then there is no software to recover the data - you would need to replace the circuit board or electronics in the drive. If the heads are continually crashing then the same thing goes. If it just has bad sectors or Windows is messed up then you may be able to just copy the data off or use Spinrite.

There are companies that recover data from dead hard drives but they can charge from several hundred to several thousand for recover. This is where backing up your data comes in - it avoids these problems.

Read other 2 answers

So I'm recording family time on my webcam using Amcap as I've done many times before, when the kid shuts off the computer. There is a saved file with an .avi extension 27G of data and 59mins of recording time (according SMPlayer), but none of the players I have will view it(VLC, GOM, Dvix, Real Player, Windows Media Player) VLC says its a .undf format.

I suspect the file is damaged and ruined, but someone told me about this site and I thought I'd give you guys a go.

Is the file recoverable?

Thank you in advance.

A:amcap crashed - need to recover UNDF file

VLC can play just about any type of media file you throw at it, except damaged or corrupted ones, so it's almost certainly a file that is useless, unfortunately.

Read other 3 answers

Help please
My wife wanted new memory and a larger hard drive on her ASUS A54C Laptop.
Put in a new SO-DIMM and BIOS saw the memory, so that worked.
Backed up the data files only (didn't do an image...:-(  )
Took her HDD out and tried to clone it using Acronis True Image 2014 on my desktop. (Note - I've done this step a few times, mostly to clone an operating system onto a SSD.)
For some reason, the cloning did not work. Now I'm stuck with neither drive working in the laptop! The laptop will not boot, won't go through POST, no cursor, nothing....
Have tried all sorts of recovery disks, bootable DVDs, bootable CDs, etc.
The DVD/CD drive starts to spin, but nothing happens, not even a prompt. Cannot get into the setup screen (BIOS). It will not even work with a Windows 7 installation disk! Also not with an image file built from a generic Win7 iso using Acronis.
This is getting embarrassing......
Here are the laptop particulars (when it was last running)
Model A54C
Motherboard K54C
BIOS Platform K54C, Version 205 - 2/16/12
Windows 7 Home Premium
Microsoft Core I3
Old HDD - Toshiba MK3259GSXP 320 GB
Also; been trying to get this up and running without putting it completely back together again. Maybe this model has some sort of freaky case-open stuff that keeps it from working if all the pieces are not back together?? Don't know, just asking.

A:AArrgh!! Crashed ASUS A54C and can't recover it

 I'd put the original hard drive back in the laptop and restore to factory settings.  If you don't have the discs to do that, you can likely get Asus to send them to you for a small fee (usually around $30).  After you get it working again, use one of the Easeus tools to do the cloning.  I've been using the Easeus Todo Backup Free and Partition Master Pro for several years now, and can attest that these folks really know their stuff.  I believe the backup program will clone drives, although in the past I've always used the now unavailable Norton Ghost which Symantec decided to buy and drop support for. 
Good luck.

Read other 8 answers

G'day All,
I'm having a hard drive problem. My hard drive crashed I've bought a new one have loaded up windows xp pro tried connected my old drive (making a clunking noise) as a slave drive and my computer just hangs at the XP pro openning window and does not advance. If I disconnect the slave win XP opens up correctly. I can't then connect when I'm in windows as it doesn't recognise that i've connected the drive.

I'm trying to recover some data on the old drive.

Any suggestions/help would be appreciated? thanks in advance.

A:Hard Drive problem - crashed and trying to recover data

the drive is falling apart right pieces sound like they have broken inside the drive am i understanding you correcty if this is so the drive inside is getting damaged but you can recover the info on it
it easier to take the hdd in to a comp store or teck and they will open up the hdd and take out the disk and put it in a machine that can read it and wala they can recover all info on the disk perviding it not to badly damaged already my cousin had this done when his apt was broken into when he was on holidays and his computer was burnt and smashed to hell he took in the drive i think it cost him like $30 dollors can. and all info was recovered from disk the easiest way

Read other 6 answers

Problem:--- When I connect my external USB 3.0 Western digital hard disk to my system, system is hanged. Showing that some external source is added to the system( USB icon in Tray icon ) but not able to see in the system.

Device manager recognizes it as a USB device under Hard Disk, but disk management calls it unknown and not initialized.
No drive letter is shown under my computer. There is no Symptoms like any extra sound, or spinning down, it is showing normal behavior.

Goal: Try to recover my jpgs, doc, and txt files.
It had an NTFS partition and no special software was used to maintain the external hard drive, nor was an operating system installed on it. Just basic files.If it matters, My computer is a windows Vista Home Premium, Service Pack 2, 32 bit DELL laptop.

A:External hard drive crashed, How to recover data?

Read other 9 answers

My hard drive crashed on my desktop computer. It started making noises and then just locked up. I replaced the hard drive and my recover disc won't work. My question is this. I can borrow a Windows XP Professional oem installation disc from my employer. Can I install from my employer's disc and use my Product I.D. Code to reinstall XP Pro onto my computer? Thanks in advance.


A:Hard Drive crashed, recover disc won't work

As long as your product Code is for the same version, Xp Pro OEM.
Check the COA sticker on your PC, if the key is for an OEM XP Pro install, then you can. If you have XP Home though, you'd need an XP Home OEM Disk.

If you installed from a Retail disk, you would need a Retail disk to use with your Product key.

Read other 4 answers

I understand the challenges inherent in the situation, nevertheless, not recovering it is simply not acceptable or an option. The browser, mostly free of any plugins (except addblock, unsure if there is anything else), crashed after completely finishing a comprehensive dissertation that has severe medical and legal repercussions, for myself, but also for a large part of the world, as it detailed some yet-unchronicled aspects of an ailment which I've recently established a cure to - including details on fascia-ailment/resolution, chemical roles in various brain-regions with multiple convention-corrections, and mental stress-resolution.

Chrome has not been re-launched since the browser crash.

The typing was done in a forum submission box as a private message to a medical reviewer, who I'd been having correspondence with, and regarding the subject of stress resolution and permanent preemption eradication. Maybe written over 16 hours straight working.

I have download HxD, a hex editor, to try to navigate my ram to find the location of browser tab which contained the text, but no Chrome tabs show up in the memory banks available for searching - and this, itself, is something of error, because I had both incognito and non-incognito browsers open, with multiple tabs in each. Additionally, I have previously read, during a similar situation, that Chrome incognito tabs are not wiped from memory storage.

This text simply needs to be recovered, and I don't care what's involved, i... Read more

A:Chrome incognito crashed - need to recover typed text

The problem is that memory may not be assigned in contiguous blocks and can be rolled in and out of active memory via the pagefile. On top of that; unless the program (Chrome) that has control of the active memory page is running, that memory page has probably long since been reused by other programs.

It's a tough lesson to learn but that's why word processors (WP) are used. Most have an auto save feature that will save a work file as you type. If the system or the program crashes for whatever reason, restarting from the saved file is almost automatic. And the saved WP file can easily be copied into a browser page. If data is that important, it makes sense to have more than one copy.

Read other 9 answers

my computer crashed out of nowhere and did a restart where it started re installing windows vista making me create the log in accept terms of use set up accounts etc. i see a bunch of my program files still here and what not but all of my pictures documents and music is gone i cant find it and i did not back it up anywhere is there any way to recover or restore any of it?
Thank you

A:Computer Crashed and Went into a reinstall of Vista on its own, how can i recover my files??????????

From what you say it sounds like your PC has done a factory recovery which "wipes" all existing data from the C: drive and overwrites it with a fresh installation. That's why keeping backups of your files on a separate drive or on optical discs is absolutely vital. I'm afraid your files have gone forever.Keeping backups is not only essential in the above scenario, it's also essential because all hard drives will eventually fail, leaving the data inaccessible except by using the very expensive services of a data recovery company.

Read other 4 answers

My Vista Operating System Hard Disk Just crashed. It was running Vista Home Premium. My Computer is an HP 8170in media centre PC.

I have managed to salvage most data off it from the other partitions as well as the C:\ except the my documents which has all my user files on them. I have already tried using an XP computer to get into the hard disk but it doesnt allow me to change the securities from there. Have tried changing security ownership by using articles from the forum by goin on the security tab in XP but its not allowing me to change this for the documents and settings. Is it located elsewhere by any chance? Am i changing the wrong folder? At the minute it just shows the folder grayed out with no access to it... you do not have permission message and its disk size shown is 0mb. Assuming this is becuase of a security issue.

I also bought a new hard disk and used the hp restore disks to re add windows vista on that hard disk. Now on that system i cannot access my old hard disk and i get a blue screen. If i attempt to only boot from my old hard disk i get a 0x0000007b (0x78d2524 oxc0000034 ox00000000 0x00000000) error

Please help. Me desperate now.

A:Recover my documents from a crashed vista OS hard disk

Documents & Settings is not a folder but a junction point pointing to the users folder.
It is the same for the My documents icon.
So from the other PC, your documents are somewhere else if you moved the location or in c:\users\yourusername\
There once you discovered the path of your files/folders, you can take ownership and transfer your files.
Next time as soon as you have installed your OS, move the location of your "Documents" folder in another partition.

Read other 5 answers

1. In C drive, from a certain user account with admin rights in xp, i encrypted a file located in 'my documents'.

2. Xp crashed with c000021a error. starts loading and crashes.

3. I installed a fresh copy of xp in drive D.

4. In startup options, both versions on xp in C and D are displayed. Upon choosing C, i get the same error as in (2).

5. From the fresh installation of xp, i am able to access C drive and all the files except the documents and settings folder of that user account(cos its password protected). But from ubuntu (which is also installed) , i can access that folder and can see the encrypted file in 'my documents' , but cannot copy it.

6. I thought i could repair xp in C, but the repair option is not being shown during installation. Also, installation cd is not able to detect the OS in C.

So im stuck like this.

I did not store any encryption key or certificate, unfortunately. But i do know the password for the user account from which the encryption was done, and the OS seems to be there in C, just not booting up.

Any fix?

Thank you

A:How to recover an excrypted file from a crashed installation of xp. Drive accessible

Read other 8 answers

Good day chaps, yesterday night I was casually playing a game (Aion > mmorpg) and I decided to put some music on(it was on browser, YouTube), when I pressed alt+tab to change it it started flashing telling me the exact issue : AMD DRIVER CRASHED AND FAILED TO RECOVER.

I got a bit scared when it gave me a blue screen, so I thought of asking for any tips or clues why it does that~

For unkown reasons, I can't upload the .dmp file saying either its empty, or The uploaded file does not have an allowed extension.

Hope you can help me and thanks a buck!~

A:Dell Inspiron 3512 AMD Radeon HD 8500/8700M crashed and failed to recover

Upgrade the driver and see if this helps.

Read other 1 answers

hi guys,

sure somebody can answer quick

been googling and can only find info on how to get your product key if the system is running
what if the hard drive dies? and i replace the drive?
do i have to get recovery disks from the manufacturer like samsung etc?

any info appreciated

A:Solved: windows 8 crashed...no license key only purple windows logo

Read other 8 answers

I have first been getting these problems when I downloaded Comodo IS Pro. Apparently when I approached them for help,the technician did not reply to me after telling me to install.

Thus I did a system restore and the computer could load in normal mode(however the screen,etc loaded slow like hell.)

Yesterday, I downloaded comodo firewall and something familiar appeared

From Problem Reports and solution, these are the service that crashed:

4X svchost.exe
1X lsm.exe
1X sandboxie.exe
1X wininit.exe

But guard32.dll from comodo is the module causing it according to Problem Reports and Solution, but anyone knows why and how to solve it?

A:Svchost crashed, windows start up crashed, local session manager crashed

Have you tried uninstalling Commodo to see if it is causing the problem?

Read other 3 answers

I experienced a serious problem over the weekend that is forcing me to restore my system using the Win7 (64 bit Home Premium) "System Image Recovery" tool. I'll cut to the chase because I cannot, unfortunately, access any of my system restore points nor is startup repair working.

My computer has 4 different hard drives. On the c: drive, I only keep the Win7 OS and my various programs. All my other files and data are stored in the other 3 HD's (my data only hard drives).

On one of these HD's I have a System Image from about 2 months ago. I would like to restore this image using the Win7 "System Image Recovery" tool. However, there are various other files and data on this HD in addition to the System Image I would like to restore.

If I use the Win7 "System Image Recovery" tool, will it only restore my c: drive (which is what I want) or will it restore all HD's to their original state from 2 months ago?

I plan on unplugging all of the HD's during the restore process except the c: drive and the backup drive containing the image. However, I do not want to lose any newer files on the backup drive containing the System Image.

Will I be able to restore my c: drive using "System Image Recovery" without losing any new files/data on my backup drive containing the recovery image?

A:System Image Recovery - Does it recover just the system volume or all volumes in the system?

It will only restore the drive that the image was taken from.

Read other 1 answers

hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

Read other 1 answers

Hello all, I'm hoping you can help me. A couple weeks ago my hp pavilion dv6000 crashed (again). Last time this happened I was able to recover to an old restore point wih my vista recovery disk and save my files, but no luck this time. I'm a writer and I have a decent amount of writing that I'll lose if I can't recover my files. I have a sata USB cable that I'm using to connect the drive to my old working pc (windows xp). When I hook it up, I hear the drive powering up and the computer makes the USB detect sound, but the drive never shows up in my computer. How can I get my pc to detect the drive? Is all lost? thanks so much for any help. I know more than average about computers, but I'm mostly a beginner so please explain in simple terms. Thanks in advance

A:Sata USB slave drive to recover crashed drive

the noise you are hearing is a good sign, but maybe windows is assigning the drive a letter that is already in use? if you right click "my computer" and go to manage. then click on disk management, take a screen shot of that and attach it to a post on here..i might be able to help.

Read other 1 answers

I was recently helped by Jack & Jill in another forum.


I received clearance from the Malware forum to create this post.

After my topic was closed, I installed the updated Windows Vista Service Pack (the one I had was outdated). Upon completion of update my system crashed. I cannot even run System Restore (it never reaches completion).
When I try to start my computer I get the following message:
!!0xc0000034!! 185/49206 (program_files_windows_nt_tabletextservice_...)

Unfortunately I do not have any recovery CDs. Any help is greatly appreciated,

A:System Crashed - Unable to utilize System Restore

Can you start up in safe mode?

Read other 21 answers

Hello, I copied image of Windows Embedded 7 T510 using HP Thin client capture into a USB. Now I am trying to load this image into another Win Embedded 7 T510 thin client using USB. However, when the thin client boots using this image from USB, I get below error. "Error: The system does not have license for the image OS! The system cannot find the path specified" What solutions do you recommend. Thanks in advance

View Solution.

A:Error: The system does not have license for the image OS! Th...

Solution: I was trying to install it on a Linux Thin client... Thats y got that error.

Read other 5 answers

Here is a link concerning the new OEM System Builder license. (Edit: Perhaps I should have emphasized originally that I am talking about the OEM System Builder [Personal Use] License even though that is what I linked to). Below is a snip of, to me, its key provision, although there are other important provisions allowing use on a second machine and sale to a another individual. MS always seems to muddy the water when it comes to the OEM System Builder license. Ignoring the VM possibility, the way I read the snip is that 8 can be used, for example, as one of the operating systems of a dual boot given installation on a separate partition. Do you think that this literal interpretation is what MS means. Why would a dual boot, for example, be required? And, why wouldn't one be able to install on a second drive--not just a separate partition?

OK fine, even if my literal interpretation is correct, then I, for one, am up for buying a Win7 computer, partitioning it, and going for the OEM system builder dual boot--thus extricating myself from the clutches of MS, my computer manufacturer, and crapware. Also, why not just buy a new Win8 machine and obliterate everything there--starting over with UEFI, if desired, and doing the dual boot.

My understanding is that MS is being pretty loose, at least informally, in interpreting its OEM System Builder license. I doubt that even, for example, the dual boot thing is an operational requirement. What would be the point?

I am interested in anyt... Read more

A:Win8 OEM System Builder License

Here's more for the System Builder EULA.


Read other 59 answers

Just a quick question, looking at buying my step dad a copy of windows 7 to upgrade him from vista (shudder)

And came across this windows 7 home premium 64 bit OEM License and Media for system Builder Use.

And was wondering how the licensing works, and if it was single use if i can use it.

I tried looking on the net but couldn't get a sensible answer.

Thanks in advance


A:OEM License and Media for system Builder Use

All of Microsoft's OEM Licenses are for one computer only. It is tied to the motherboard of that one computer. To the best of my knowledge system builder is OEM.
Full Retail Licenses are for one computer at a time. Meaning you can put it on a 2nd, 3rd ect. computers as long as you remove it from all other computer.

Read other 2 answers

System recovery does not recover non-Microsoft system components.

For example NVIDIA display drivers are not recovered!

Instead one gets Microsoft display drivers
which provide only to poor basic resolution
and support only one monitor!

The concept "system" has been re-defined for recoveries!
One has to manually recover systems components not provided by Microsoft!

Read other answers

I'm getting now this error now after 1 year
We been using VDI-Windows 7 for more  than a year , suddenly we got this message

Can please advise what wrong in VDI image ?
Observation :
> office and Windows OS is NOT immediately activate through KMS

> delay of 1 to 2 minutes before successfully activated the windows / MS office  

Error :
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Windows Script Host
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-0602015
Installation ID: 008975677433059582065751136626964085574702997444417101
Partial Product Key: HVTHH
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 3
Trusted time: 18/1/2016 3:45:43 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.


Read other answers

Windows 7 pro is OEM with License key built-in on board by Supplier. And this license probably oem shared one , and can not be dug  out from the computer. Recover CD installed with package is windows 8 pro without license nor.

Can I use a purchased windows 10 pro license install in this computer ?  Won't be duplicated license ?  If valid , how to removed the windows 7 pro on board license please ?

Read other answers

Our company buy almost 6 months ago the Microsoft Action Pack that includes Visual Studio 2013 with online login to Access the program.  A few days ago I started having this error message and I cannot access the application anymore. 
Any advice on how to fix this?  I already contacted the MSDN support and they ask me to create a topic in this forum for help.  Or they will have to ask me for small fee($$$) to resolve their problem.

Read other answers