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maxtor external hard drive unformatted and undesignated by drive letter

Q: maxtor external hard drive unformatted and undesignated by drive letter

xp cannot find it.......disk manager can.....do format and no drive letter help please.....thank you


#1 (permalink)
robtonet
Registered User


Join Date: Apr 2008
Posts: 1
OS: xp


help trying to initialize an external hard drive on xp home ed

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i may not know enough about the problem to completly describe it...but i will begin......an 80 gig external hard drive was given to me..it was rebuilt on a win 2000 system....my home edition of win xp--reconginzes it....as disk 1- in disk manager....however it is not formatted or able to be found, and does not have a drive letter assigend to it... i logged on as "administrator" ...in safe mode, to see if i could get the drive path settings option to come up in disk manager ...i could not-------does any of this make any sense to anyone?.......that option still does not come up..under user or administrator...in disk managment--so it is unformatted and has no drive letter......thus xp cannot find it......

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name System Manufacturer Dell Inc.
System Model ME051
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1396 Mhz
BIOS Version/Date Dell Inc. A04, 12/22/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name
Time Zone Central Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 96.26 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys


and here it is.........the maxtor


HID-compliant mouse HID\VID_046D&PID_C03D\6&14CF6B80&0&0000
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658 PCI\VEN_8086&DEV_2658&SUBSYS_01C91028&REV_03\3&61AAA01&0&E8
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659 PCI\VEN_8086&DEV_2659&SUBSYS_01C91028&REV_03\3&61AAA01&0&E9
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A PCI\VEN_8086&DEV_265A&SUBSYS_01C91028&REV_03\3&61AAA01&0&EA
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B PCI\VEN_8086&DEV_265B&SUBSYS_01C91028&REV_03\3&61AAA01&0&EB
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C PCI\VEN_8086&DEV_265C&SUBSYS_01C91028&REV_03\3&61AAA01&0&EF
MAXTOR 6 L080J4 USB Device USBSTOR\DISK&VEN_MAXTOR_6&PROD_L080J4&REV_0000\200509111897&0
USB Human Interface Device USB\VID_046D&PID_C03D\5&30F4D41&0&1
USB Mass Storage Device USB\VID_0C0B&PID_2BCF\200509111897
USB Root Hub USB\ROOT_HUB\4&4805F35&0
USB Root Hub USB\ROOT_HUB\4&7A43B75&0
USB Root Hub USB\ROOT_HUB\4&160A87EC&0
USB Root Hub USB\ROOT_HUB\4&34013DBF&0
USB Root Hub USB\ROOT_HUB20\4&E2B20A0&0

it is on the system and the system reconginizes it......but i cant find it, click on it, and it is not in my list, when i open start and explore devices...........any help??-------it apparently needs to be formatted with nfts or fat..........i am lost......i am afraid this will be a sort of convuleted email tag deal........so thanks for you [email protected]

RELEVANCY SCORE 200
Preferred Solution: maxtor external hard drive unformatted and undesignated by drive letter

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: maxtor external hard drive unformatted and undesignated by drive letter

What size is the hard drive?

Do you know what motherboard you have?

STEP 1: CHECK POWER (click for expanded instructions further down the page)


Verify that the drive light and the light on the AC adapter (power supply) is illuminated normally.
It is sometimes necessary to contact Technical Support for troubleshooting and/or possibly to replace the power supply if it behaves unusually.





STEP 2: CHECK CABLING (click for expanded instructions further down the page)



Confirm that your USB/Firewire cable is firmly connected in a port that is on the rear of your desktop computer (if you have a desktop).
Try another USB or Firewire port.
If your drive is powered only by USB, such as the FreeAgent Go, the Maxtor OneTouch mini, and the Seagate Portable drive, then the drive's cable has two USB connectors. Try connecting both of the free USB connectors into a USB port for maximum power availability.
Avoid connecting the drive via a USB hub for now.



STEP 3: WINDOWS SERVICE PACKS


Follow these instructions to ensure that your installation of Windows XP/2000 has been updated to the latest Windows Service Pack.

Right-click on My Computer and choose Properties.

The System Properties window will appear. On the General tab (which will be at the front), see the "System:" information.

For Windows 2000: Update to Service Pack 4.

For Windows XP: Update to Service Pack 2.

Allow your computer to complete the installation of the Service Pack.

Reboot the computer and connect the drive. Turn it on and see if the drive is detected now.





STEP 4: CHECK DISK MANAGEMENT (click for expanded instructions further down the page)


Check Disk Management to see if the drive is detected there.


Right-click on My Computer, select Manage, select Disk Management.

Check the upper window to find whether the drive letter is present.

Check the lower window to find whether the drive is detected (such as, Disk 1, Disk 2, etc).

If it is detected as with a drive letter, verify no other device is already using that drive letter. If it is, change the drive letter of the external drive to some unused letter (click here to see more instructions on how to do so).

If changing the drive letter is not possible or the drive does not have a drive letter at all, attempt to reformat the drive (click here to see more instructions on how to do so). This will erase any data on the drive, but since the drive is brand new, there is nothing to erase on it.

If it is still not detected, proceed to Step 4.




STEP 5: CHECK DEVICE MANAGER (click for expanded instructions further down the page)



Verify that your Windows installation contains the most recent Service Pack.

In the left column of Computer Management, click on Device Manager.

Look for the drive?s model number/name in Disk drives (a category under Device Manager).

It will probably not be there. If it is, test the drive on another computer if you can.

If it is not there, check under Other devices (a category under Device Manager).

If under Other devices an Unknown device appears, double-click on it.

Under the General tab, we would expect to see "This device is not working properly" and either (Code 28) or (Code 10).

If Code 10 appears, the drive has most probably failed.
Double-check that you have installed the most up-to-date Windows Service Pack.
Verify by trying the drive with another USB cable or port, or on another computer.
If none of this gets the drive detected, you can begin a replacement order online, or, since the drive is new, you can usually exchange the faulty unit for a replacement at your place of purchase (please contact the place of purchase for a full explanation of their policy regarding returns).

If Code 28 appears, you will need to test the drive on another computer. If the drive works fine on another computer, follow the procedure in this Knowledge Base article?s Step 11.




STEP 6: CONNECT TO ANOTHER PC (click for expanded instructions further down the page)


The final troubleshooting step is to rule out any problem with the computer itself. This is most easily accomplished by connecting the drive to another computer that has either Windows Vista or XP/2000 (not 2000 Server or 2003 Server). If similar symptoms follow the drive to the 2nd computer, the probability that the drive is faulty is increased.
If similar symptoms do not follow the drive to the 2nd computer, the problem may well lie in the original computer. You will then need to start further troubleshooting on the computer itself.

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RELEVANCY SCORE 104.4

Hi
i have a Seagate ST30000CB 1 TB External hard drive which i've had for about 2 years.
Its been running fine ever since until today. i turned on my computer to access it and it came up as Local Disk (H
(I named it Sea Disk so i knew something was wrong.)
I went to open it and it said:
The disk in Drive H is not formatted
Do you want to format it now?
Yesterday I put in a second internal hard drive temporarily to access the data on it and then removed it, turned my computer back on and i was able to access my external at that point. Any idea what i should do? I have about 300GB of stuff i would like not to lose. Thank You
 

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RELEVANCY SCORE 104.4

Hello
yesterday i wanted to use Hp USB disk Storage Format tools to format my usb flash (4 gig) but suddenly i choosed My Western Digital 500gig external hard drive when i clicked to format it.it said drive size is too big (500gig).i dont know wheter it formated my drive or not ! i did nothing else more to my drive.i open my computer and saw my WD External hard drive is known az unallocatted and windows wants to format it !

i used test_disk and it took a lot of times for quick search !but it can`t find any partition so i have no way but quite it.

here is 3 pic show my driven info in different program !
http://i25.tinypic.com/290qvy8.jpg

http://i26.tinypic.com/1z6ds3a.jpg

http://i30.tinypic.com/250v5tl.jpg

plz help me is there any way to help me? i have lot of important file in it..
help me plz for god sake !
 

A:Plz Help me with my Unformatted External Hard Drive Plz

I accidently deleted the partition on my backup hard drive.
I used this to recover the partition......
Partition Table Doctor 3.5
http://www.ptdd.com/
It's not free though.
Doesn't sound like your drive was formatted.
It would have taken a while to do that.
 

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RELEVANCY SCORE 100

I have a USB external hard drive that I keep all my documents etc on (had it for years)

I upgraded from Vista Home to & Home Premium then had to upgrade recently to Professional to run my Sage. Through all these upgrades my ext. drive ran fine. Occasionally the drvie letter would change if I had something else plugged into the USB, this was always easily corected in disk management by changing the drive path.

The connection on the case packed up so I had to get the drive put into a new case, now when I plug it in the drive is assigned G instead of F, I tried to change the drive letter allocation in Disk Management but it won't let me as the program still thinks I have a second ext. hard drive which is labelled F. I suspect this has happened because when the usb connection broke the drive was disconnected suddenly instead of a proper eject.

How do I get Disk Management to remove the inactive drive - i can't find any obvious way - eject, delete etc are all missing when I click on tools or tasks.

If there is no easy way then how do I stop program updates for Adobe etc. failing because they can not find the F drive. I don't know why they look at that drive anyway.

Help.

A:External Hard Drive - Drive Letter changed - unable to change back

Hi PAMDILL,

Welcome aboard.

Try this:

Download drivecleanup.zip V 0.8.1 from

Drive Tools for Windows

Unzip to a folder. In it you will have two folders Win32 and x64, each containing DriveCleanup.exe for Windows 32bit and 64 bit respectively.

Now unplug all the USB devices from your PC (except of course the Keyboard and mouse), right click on the appropriate DriveCleanup.exe for your system and run it as an administrator.

This will remove all non-present drives from the registry.

Reboot and then plug-in your external drive.

The drive will be installed and hopefully you should be able to assign any free drive letter to it.

Please report whether it resolved your problem.

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RELEVANCY SCORE 99.6

My External Hard Drive (My Book) was always Drive letter F.

I went to sleep and woke up to find Windows 7 Pro had updated and rebooted and I was welcomed by my login screen.

Consequently now my My Book external HDD now reads as Drive letter G.

I went into Administrative Tools > Computer Management > Disk Management

Drive letter F is not available.

F is assigned to a drive that does not exist and never has. I am confused. I only have one CD drive and it says now that I have 2 even though the one addressed as F doesn't have any information. If I click on F it says "Insert Disk"

A:External Hard Drive (F) Drive Letter changed to G - Can't change back

Update: The mysterious other CD Rom drive seems to be MagicJack.

I did some research but the following tech help did NOT work as you can see by the previous post picture that it doesn't not show it up in Disk Management:

MagicJack/Support Resources/How-To/Assign Drive Letters - Wikibooks, open books for an open world

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RELEVANCY SCORE 99.6

i can't get my puter to read the data on an external hard drive. wants me to format it even though it recognizes the drive letter i gave it when i did format it. don't want to lose the 100+ gigs of data i have on this drive.
 

A:my computer recognizes the drive letter but not the data on external hard drive

Does the external drive work on another machine?

Also, while the drive is still connected, can you go into Device Manager (right-click My Computer, click on 'Manage...', click on 'Device Manager') to check for any yellow exclamation marks or red crosses next to anything in there?
 

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RELEVANCY SCORE 99.2

I have an old BYTECC hard drive enclosure. Trying to use it on an older XP system for back up. Got a bunch of 40G hard drives I can use.

The OS will detect the external drive is connected and powered up, arrow shows in the tray for a USB drive, checked the device manager and it sezs the drive is there and operating properly, recognizes it, but does not assign a drive letter.

AIDA32 sezs it is there but same deal shows no drive letter.

I've tried four different hard drives with the same results. I know the hardware works on other computers, this particular computer USB works with other canned external drives, it reads a flash memory stick as a drive no problem. I know the BYTECC is set up properly, should be the same as with other computers. Works ok on a Win2000 system.

What could be the problem? Is there something to tweak?
I do know this XP system would not read hard drives that had been formatted on non-XP computers before. Don't exactly know what systems all these drives were formatted on. Isn't making any sense to me at the moment. Doing it just like I did on the Win2000 system with other drives, everything worked as it should.

Thinking I could try to slap one of the drives in as a slave and try to format it that way, hopefully can get it to be read as a USB drive instead.

Any help greatly appreciated.

Thanks.
 

A:Solved: External hard drive not assigned a drive letter

If the drive shows up in Disk Management (Start/Run/diskmgmt.msc/OK), right-click the drive icon or the area showing the drive below, select "Change drive letter and paths". In the next window click "Add". Next window click the radio button for "Assign the following drive letter". Select a drive letter. Click OK.

Raybro
 

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RELEVANCY SCORE 96.4

I am currently running Windows Vista Business and when I connect my Maxtor OneTouch III USB 2.0 my computer does not recognize it. How can I get the information from my hard drive onto my computer?!
 

A:Maxtor External Hard Drive

Check with Maxtor and see if they have Vista drivers for your external.
 

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RELEVANCY SCORE 96.4

I have been using a Maxtor 6 external hard drive for a bout a year now without any problems at all. Yesterday all of a sudden it isn't being recognized my my computer. It shows the original internal drive c but not the external drive d. Any ideas what could be causing this problem
Any help will be very gratefully appreciated
Beachwolf132
 

A:Maxtor 6 external Hard Drive

First, try it on another computer. If it works there or not will tell you whether you have a computer problem or a drive problem. You need to know that before you know which direction your further diagnostics should take.
 

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RELEVANCY SCORE 96.4

I am setting up a new computer running Windows 7 Pro 64-bit. I attached an old 500GB USB 2.0 hard drive. System notification showed the driver was successfully installed. However when I looked for the drive in Windows Explorer, it did not show up under Computer.

I ran Microsoft's Computer Management application. Under Disk Management, I see that the drive does not have a drive letter (see attached screenshot). However when I right-click on the drive, the option to assign a drive letter is grayed out. I searched Microsoft's documentation, but the only reason I could find for not being able to assign a drive letter would be if the disk was a system partition or boot partition. But this is just an ordinary HDD that I want to use for backups. What am I doing wrong?

A:Cannot add a drive letter to an external hard drive

Try to reformat it with NTFS if there is nothing on it. Use Partition Wizard free if Disk Management won't

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RELEVANCY SCORE 96.4

I purchased an external USB2 hard drive case (that has a power cable and USB output cable) and installed a 120GB Seagate drive. It seems like my laptop (running XP, USB1) will recognize the drive when I plug it in (as an USB Mass Storage device) but it does not give it a drive letter (like E) for me to access it. I have tried changing the Master, Slave, Cable Select jumper on the drive with no success. When I plug in a USB thumb drive, my laptop assigns a drive letter and I can access it via Windows Explorer with no problems, but with the 120 GB external drive, I have no luck? The drive shows up under the Control Panel.....Device Manager as a hard drive just under my laptop drive, but there is no way to store files on this external drive. Any suggestions?
 

A:USB External Hard drive - no drive letter

Hello and welcome... You may need to configure the drive in winXP for it to be seen properly.

Go here...
Control Panel---> adminstrative tools---> computer management---> disk management...

Does it see the hard there? I believe it will show up as Disk1... Select it and format it, you can also change the drive letter if you would like

Good luck,
G
 

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RELEVANCY SCORE 96

Hi! How can I assign a drive letter to drive that is formatted as WBFS? Windows finds the drive and says its unformatted, its ok but I need a drive letter to the drive so I can connect to the drive with cmd!

A:Assign Letter to unformatted/wbfs-drive!

Originally Posted by insu


Hi! How can I assign a drive letter to drive that is formatted as WBFS? Windows finds the drive and says its unformatted, its ok but I need a drive letter to the drive so I can connect to the drive with cmd!



Hello insu, Welcome to the Forum.

Vista cannot read the WBFS format you need a program that can, have a look here;
WBFS Manager - Home

I hope this helps

Pooch

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RELEVANCY SCORE 95.6

Hi,

As with a few people on here, I have had an issue with my once thought 'always reliable' Maxtor 300 GB External Hard Drive. Then the inevitable occurred, and as I was writing to it, an error occurred, and computer kind of half froze, so I stupidly pulled out the USB Cable. Now when I plug the hard drive in, it doesn't even recognise it, nor when I try it out on other computers.

So it seemed like the next step was to pull it out of its case, and connect it to my home computer as a secondary drive. Got a friend over to do that for me, and now under disk managament, it says it is "unallocated", and seems like I can't access it. I tried to "Initialize" it, but doesn't seem to be doing anything.

So I guess my first question is what is this whole "initialize" command, as far as I have read, it is always the first step in formatting my drive (which is the LAST thing I want to do - did I say this data I have is unbacked up and priceless to me?). Is there any other suggestions people have for me?

Thanks in anticipation, cheers David.
 

A:Maxtor External Hard Drive taken apart and reconnected

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RELEVANCY SCORE 95.6

Hi

I have a Maxtor Basics External Desktop Hard Drive (500GB)which I have been using for a few days on my PC and it works fine. Will it work on my laptop? I plugged it in but it doesn't seem to work, no found new hardware message etc. I'm using Vista on both machines...
 

A:External Hard Drive Problem (Maxtor)

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RELEVANCY SCORE 95.6

I have a Maxtor 5000 LE 80gb external hard drive using a USB
interface that I use for storing backup copys of my system. I
would like to be able to use this as a second hard drive when
I am surfing the net or downloading new programs. Is it possible to have my system set up in a way that it would ask me which
drive I would like to access to gain access to my stored programs
and stay in that drive until I request a switch back to my main
drive, which is slowly filling up. I hope I have made my request
clear and look forward to receiving whatever input I get, thanks.

Frank.
 

A:Maxtor 5000 LE External hard drive.

You should be able to that without any problem. Whenever you install a program you are usually given an option of what drive you want to install to; just select the new drive.

Same goes for downloading files, on the Save To screen just select the drive letter corresponding the the external drive and save it there. You can create folders by using My Computer on the drive.
 

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RELEVANCY SCORE 95.6

hey, I have a External Maxtor 750GB OneTouch 4 Plus drive and I slightly bumped it over the other day while watching a video on it. Now when I plug in my drive it says in the task manager "new hardware found" (im using XP by the way) but when I go to device manager I can't seem to find the drive. My drive now makes beeping and grinding noises for the first three minuets when I give power to it but the drive still seems to spin. Is there much I can do to possibly get my data back besides taking the case apart and plugging it in internally?
 

A:External Maxtor hard drive problem

It sounds like the hard drive itself is damaged and not the enclosure. If so, installing it internally won't do any good. You could always try the freezer trick but I'm not so sure it will work here but you have nothing to lose. If your data if particularly valuable, there is always professional data recovery services. On the other hand if your data was that valuable, likely you would have your data backed up.
 

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RELEVANCY SCORE 95.6

Hi,

My Maxtor External Drive became corrupted and I needed to re-format the drive.

Unfortunately, while Working in Windows XP I accidentally deleted the partition and the drive.

Now I can't get Windows XP to recognize the Maxtor Drive. I tried re-booting the PC and plugging in the Maxtor USB Cable, but this did not work. The Maxtor Drive was my H: Drive.

Can anyone help me get Windows to recognize my Maxtor Drive?

When I deleted the drive I was working in the "Computer Management" Screen.

I navigated to this screen through the following path: Control Panel/Administrative Tools/Computer Management.

Thanks in advance for the help.

roadman7
 

A:Installing Maxtor External Hard Drive

The drive should show in Control Panel/Administrative Tools/computer mangement/disk management,but without a drive letter.
Right click the drive and click add partition.
Then right click it and click format.
Formatting will take a while.
 

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RELEVANCY SCORE 95.6

My maxtor 250gb external hard drive isn't working.
http://www.maxtor.com/en/hard-drive-backup/external-drives/maxtor-onetouch-4-mini.html
When i plug it into my computer the light turns on and it makes the sound in the attached file (Had to be .zip because it wouldn't let me attach .amr). It is fairly quiet so you may need to turn your speakers up. I just need a quick fix to get some files.

Thanks for any help
 

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RELEVANCY SCORE 95.6

Hi,,,, looking for a Maxtor OneTouch II External Hard Drive http://www.kikatek.com/product_info.php?products_id=1688&source=froogle
yeh its a old hard drive now but it was really good for its days and its still a good Performer. I bought one a few years ago and if i could get another one it would fit on top of mine nice... Only found a 300GB and they not cheep,,,
Thanks for your time Doj
 

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RELEVANCY SCORE 95.6

Hello all,

Here is my situation: I have an external Maxtor one touch 200 gig hard drive that I connect to my work laptop. I plugged in my external hard drive via USB cable and booted up my laptop. I hadn't realized that I left my hard drive on. I received a Windows XP screen that appeared to be analyzing my drive, when I saw the line of text about writing or failing to find I boot sector I immediately cut power to the external hard drive. Now every time I load Windows my F: drive appears(external hard drive) but when I try to access data, it says the drive is not functional or inaccessible.

Below are my specs of my machine:

System: Microsoft Windows XP
Professional
Version2002
Service Pack 2

Processor: 2.00ghz
1.00 GB of Ram.

Thanks in advance for any suggestions,
Louis
 

A:Maxtor External Hard Drive Troubleshooting!

Are you trying to boot off of the external hard drive?
 

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RELEVANCY SCORE 95.6

I have a Maxtor External Hard drive....80GB Model 5000LE.
A While back I had a "device error" and searched the web to try to solve it. I guess from what I remember it had something to do with a bad file and it took too long to open up the file in the drive and it timed out or something. Anyway....I defragmented the drive and ran scan disk...problem solved..some files were deleted....kind of upset but not a big deal. Well, it happened again. This time instead a a specific file I could not get into (all these were mp3's and music videos etc...) the main folder (Ex:Jenna's Music and Videos) It kept on timing out......there are over 4000 music files in there. About 40 GB's worth. I couldn't even open the main file. SOOOOO I ran scan disk....defragmented...only this time when I finished the whole folder is gone!! I right click on the drive and it still says the space is being used but I cannot find my music/video files??? I ran file search and everything but I don't know where they are???? HELP!! Are these lost for good? If so...something is taking up the space correct??? No clue what is going on. Thanks.
Jenna
 

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RELEVANCY SCORE 95.6

I am having problems with the external HD on my PC.
Yesterday I pulled out the cable from it to the PC by mistake. When I re-started the PC a black screen came up with a message saying that NTFS (I think) wasn't working and it needed to scan or check for something. I glanced through the message briefly and it was on a countdown unless I tapped any key on the keyboard. I reached to do this too late and a speedy roll of delete something or other continuously scrolled up. I ended up turning off the PC manually to stop this.
I haven't a clue what it is or what it did, but the PC is now crawling along. The external hard-drive is showing empty, but I can access all the files on it. The problem is that the files are not happy being moved, copied or attached to emails. When I go to the image files they will not show icons without contacting administrator. All sorts of other stuff has probably happened that I don't know about.
IE is at a snail's pace and then seizes and 'not responding'.
Help!!!!

A:Maxtor External Hard Drive problems

I would try running the chkdsk /r command on the drive.

Go to My Computer, select the drive, right-click on it, select Properties.

Follow the instructions under Starting Check Disk at http://www.hard-drive-help.com/chkdsk.html , putting check marks in both options.

Louis

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RELEVANCY SCORE 95.6

About 6 months ago I installed a 500-Gig Maxtor External HD I use as a "back-up" source.When I first installed it, it worked fine. Then I had a system crash and had to re-install WindowsXP Pro. Now this external drive is not recognized. A drive icon is also not displayed in My Computer.

In System Hwde Devices, there is a yellow exclamation mark next to the (Maxtor 500-Gig) USB Mas Storage Device. I have made several attempts to uninstall this drive and re-install it but the same identical message appears each time: Mass Storage Device Not Recognized.

I'm also getting a Code 39 error code informing me that the drivers for this device are either missing or corrupted.

Some time ago I was told that I would have to uninstall and re-install Windows XP Pro if I wanted to correct this issue. Is this true?
 

A:Maxtor External Hard Drive Issues

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RELEVANCY SCORE 95.6

Ahh I'm so mad! Please bear with me through all this because I really need help!

I'm working on my undergrad research project which involves taping birds with my digital camcorder. I've been working on it for like a month, and have been saving the videos in folders on my desktop. Earlier today, I took all the videos from the desktop and cut pasted them onto a new Maxtor 230 (I think it's 230, could be off) external harddrive - so everything was moved from the desktop to the external harddrive in order to free up space on the computer.

A few hours later, I had another set of videos, so I plugged the camra and the harddrive both in and was transfering the video from the camra directly to the harddrive. My sister and her baby went on the computer while I was waiting for the video to finish transfering, and I clearly told her not to let the baby touch the wires or the harddrive. Well next thing you know, my sister is telling me that the baby not only touched it, she pulled the USB cord thing out of the back of it, then my sister plugged it back it. Now I'm not sure if the video was still transfering at this time or if it was finished.

So I wanted to make sure everything was ok and see if the video went on the hard drive ok - but long story short, the external harddrive isn't working anymore. It still lights up when I plug it in - I checked all the connections and everything, plugged it into all the diffrent USB ports, plugged it into my laptop - ... Read more

A:Maxtor external hard drive problems

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RELEVANCY SCORE 95.6

I have a Maxtor external hard drive that I have been using for a few years now
Im trying to hook it up to my computer for the past few months but its not seeing it
I tried everything nothing will help I have a new usb cable did not work either
Downloaded update of win xp sp3 still no change
Can anyone help me get my files from my drive

thanks
 

A:Maxtor external hard drive will not load

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RELEVANCY SCORE 94.4

Hi:

I've plugged this guy up to three different computers now, even my new one...and it doesn't show. Not in disk management, or anywhere...no signs of life.

Basically, I have to figure out any way I can get the info off of this thing, if there is a way.

Has anyone ran into the solution?

Thanks for any help.

Specs:

Pentium 4
Windows xP
One Touch Family I USB
 

A:Maxtor One Touch External Hard Drive Detection

Have to start with the obvious...sorry...does it have a power on light that indicates the unit is on?

When you plug it in do you hear the "USB Tone" that indicates new hardware found?

Likewise, if you click on the "safely remove hardware" icon on the taskbar, is the device shown there?

Have you tried different USB cables?

Have you thought about exchanging it for a new one?
 

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RELEVANCY SCORE 94.4

Please, can anyone help me my Maxtor ext hard drive stopped working. I was using UTorrent when i was going to get on Guild Wars so i exited UTorrent and played for a couple of hours. Then i went back to watch some bleach and my drive wasnt in my computer. I check but it was on but no lights. I turned it off then back on but nothing. please help its a 300 gb hard drive and it was almost full.
 

A:Maxtor One Touch III external hard drive not turning on!

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RELEVANCY SCORE 94.4

I've just purchased this 500gb external hard drive for 70. It seemed a good deal for the money. I wanted an external hard drive to store all my digital photos as I have hundreds of them and they are taking up too much space on my laptop.

Anyone used one of these and do you think its a good buy for the money?
 

A:Opinions on Maxtor OneTouch 4 external hard drive

http://www.techspot.com/news/26910-seagate-launches-new-maxtor-onetouch-4-hard-drives.html
 

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RELEVANCY SCORE 94.4

I have a 250G Maxtor external hard-drive which I took from the shelf and plugged in last night for the first time in several months. At first I noticed the light blinking erratically and also heard a constant clicking sound, the same sound over and over. I disconnected and then reconnected it, and this time the unit worked okay. I was able to access the contents. Later I disconnected and reconnected it several more times, only to find that it no longer works. All I get now is the unending clicking sound.

As far as I know it has been setting on my shelf for three months or so. To my knowledge it hasn't been moved, much less dropped. Assuming that it is irretrievably broken, are all external hard-drives this fragile? I thought I had been storing my stuff relatively safely -- as long as I didn't drop the unit. Maybe I was wrong. I would greatly appreciate hearing from anyone who might be able to help.
 

A:Maxtor external hard-drive doesn't work.

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RELEVANCY SCORE 94.4

My brother gave me his older Maxtor Hard Drive, the One Touch but he threw tha manual away, it gave with this "base" or plastic thing that would let the maxtor stand. And I am not sure if I am suppose to attack this hard drive with the stand. I think it is inconvenient because I bring my hard drive to different places.

Here is a Maxtor One Touch, laying down:
http://www.erenumerique.fr/images/stockage/20031223/maxtor-pers.jpg

Here is a Maxtor One Touch with a base/stand and standing:
http://www.lordpercy.com/maxtoronetouch.jpg

So here are some questions:
_1) What is the propery way to use my One Touch?
__a) I must always use it standing up with a stand?
__b) I could use it standing up, or laying down, doesn't matter even if the ____Disk's are verticle or parrallel to gravity?

_2) How do I properly turn off the External Hard Drive?
__a) Safely Remove Plug and Play?
__b) Or I could just press the off button?
__c) dont do ANYTHING ur hard drive will die, just turn off computer then ____turn off the drive?

_3) How come everytime I add and remove data, copy and paste, and I wait a few seconds to make sure the drive isn't active, I can't safely remove hardware?

4) Is it better to keep the external hard drive on all day? or turn it off after each use? what happens if I keep on turning it on and off because I keep on saving backup data every 2 hours?

Thanks, for any help I can get man.
 

A:How do I use my Maxtor One Touch External Hard Drive Properly?

If you copy data data to it regularly leave it on.
If you only use it once a day,just turn it on then turn it off.

Use the "Safely Remove" hardware icon,or
if it`s got a power switch use that.

It will work vertically and horizontally.

Don`t bang it,or submerse it in boiling acid.

Manual HERE
 

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RELEVANCY SCORE 94.4

I found some advice from last year regarding how to open the case. I was able to do so and discovered a Seagate 7200 HD which is what someone else stated then as well.

My problem which baffles me is that the unit is no longer recognized. I've tried all the trouble-shooting to no avail.

The unit makes a little noise like it's trying to work. Does anyone have any suggestions? I was at a loss when I opened the case. I was hoping to find something that had come loose inside the metal box, but all was secure. I did not open the drive itself as I wouldn't know how or what to do with it.
 

A:Maxtor 3200 external hard drive problem

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RELEVANCY SCORE 94.4

....I will seriously have a heart attack if I can't get this solved. I'm borderline an emotional breakdown right now. Excuse the length, I’m just letting you all know exactly what I did (well, from what I remember and to the best of my ability anyway). Sorry if some details are unnecessary; I just have to type it out (feel free to skim).
As stated in the title, I have a Maxtor OneTouch 4 hard drive (500 GB) that I've had for about a year or so (maybe more, maybe less; my memory really sucks). Yesterday, when I put some WinRAR and WinZip files in one of my folders and extracted them, I realized that I couldn’t delete them afterward. When I tried to delete those .rar and .zip files, a pop up window came up saying that my hard drive is unreadable, corrupt, inaccessible…yada, yada, yada, and gave me the error code 0x80070571. I tried a few more times and it still didn’t work, so of course at that point I was like “wtf”. Afterward, I tried to copy some files onto the hard drive, and the same message came up.
That’s when I became worried.
Being the "optimist" that I am, I figured that maybe if I restart my laptop or disconnect and reconnect my hard drive, everything will be fine, but that hidden feeling of doom that I get at moments like these told me otherwise. I have the worst luck when it comes to electronics (especially lately…You don’t even want to know).
And, like always, that feeling was right.

The th... Read more

A:HELP. Maxtor OneTouch 4 (500 GB) External Hard Drive ISSUE!

First I agree that some services r so expensive, its cheaper to buy a new 1 than to service. This hapenned to me long ago a few times and one of these 2 always worked 4 me, 1. Move the folder ur trying to acess to a different location, or 2, put the harddisk in another HDD slot, if u have 1.... u probably do look around XD I didnt really understand the part about backup going into corrupt folder, wouldnt it make more sense just to make a new backup? sorry if im rong I didnt really understand there

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RELEVANCY SCORE 94.4

Using Windows XP. Hooked new hard drive via USB, computer recognizes the drive and said it is working properly. Unable to access the drive. There is no installation disc or manual.
 

A:New Maxtor 3200 external hard drive won't open

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RELEVANCY SCORE 94.4

I'm using Windows 7 Home Premium on a laptop with a Maxtor 320 GB external hard drive that I use for a back up, everything worked fine 2 days ago, this morning when I plug in the external hard drive my computer is telling me that the drive needs to be formatted before I can use it, when I try to open the drive in My Computer it tells me the "file or directory is corrupted or unreadable" I used Restore and that didn't fix anything, I'm a beginner and I'm lost trying to fix this problem, any ideas or suggestions will be appreciated - thanks

Robert

A:maxtor external hard drive stopped working

rolemac, Welcome to SF. Please right click on drive and select properties and then tools select error - checking and tell us what it finds.

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RELEVANCY SCORE 93.6

I have an eMachine T3092 computer to which I added a Maxtor One Touch 160 gig drive, everything is out of warranty. OS = Win XP Pro w/ sp2.

Outline of problem: On 7/21 I left home with the computer and nanny cam on. Returned 2 hours later & found the following message on screen:

Windows Delayed Write Failed. Windows was unable to save all of the data for the file
J: \SMft. (J drive = Maxtor) The data has been lost. The error may be caused by a failure of your computer hardware or a network connection. Please try to save this file elsewhere.

I could not get access to this file to save it elsewhere. I could not get the Add/Remove Software list to populate. I couldn't do a system restore. I couldn't save anything to the J drive and the computer has been more than a little finicky ever since - very slow to open any/everything, insist I allow popups to open links on the web, or throws me off the internet - things like this. Anyway, tried everything I could think of to fix it, tried the things RoadRunner and eMachine suggested. Called Microsoft & pd them $59.00 to fix it and spent the entire week morning to night on the phone with them till they escalated the problem to the research team who told me that the problem is likely due to a surge, that 515K of data on the Maxtor is available to me, and that approx. 57 gigs of data is on the drive. They said I should take the drive to a local tech to have them use recovery tools to remove the data from the drive th... Read more

A:recovering files/folders from external Maxtor hard drive

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RELEVANCY SCORE 93.6

I accidentally caught my foot on the usb cord that was plugged into both the external hard drive and the computer. the hard drive fell over on the wood floor. the unit was sitting on the floor. my computer shows that the drive is being recogonized by the computer, but it wil not show any contents of the hard drive. can anyone help?
 

A:Maxtor external hard drive will not respond after if was knocked over on the floor

OK, bad news. The likely scenario is that you have damaged the mechanics of the drive, but the electronics are still functioning, hence the detection, but no initialization.

This is the point where it usually goes to a data recovery company, at considerable expense.

Drives are rated at a couple hundred G's impact force, non-operating, much less if they're spinning. A drop from 3 feet up to a hard floor likely exceeds either of those limits, and collaterally voids the warrant.

I know, I can be such a wet blanket.

That said, I both advise and consent to you waiting for a second, or more, opinion(s).

PS, If any of the trash talk about Maxtor has any credibility, (?), you should have been thankful it responded before it was dropped. Mine works OK, but then so does my Emachines.
 

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RELEVANCY SCORE 93.6

Help please i have a maxtor 500gb external hard drive that i store all my music on. i was quite happy listening to some when all of a sudden it stopped checked in my computer and the hard drive wasn't listed as being connected. so i presumed it had become unplugged somehow, checked all connections from drive to laptop and they were solid, but it came apparent that the green power light was not on checked the plug and it was still plugged in and when i pull cable out of drive and try plugging it back in the light comes on for a short period of time (1-2 seconds) then goes back out again.
Now i have over 40,000 tracks stored on there 90% are backed up but is this a fault with the drive itself or the power supply unit??
 

A:Solved: Maxtor 500gb external hard drive issue

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RELEVANCY SCORE 92.8

I have a situation that isn't really a major problem, but is slightly annoying, and somewhat puzzling.

I have an external 1TB Iomega USB hard drive on my system. It is set to be Drive Y. Most of the time, everything is fine. But occasionally, after I boot the system, I'll get the pop up on the screen asking me what I want to do with Drive J. And yes, the "new" Drive J is, indeed, really my Iomega external drive. I can go into Disk Management, and reassign the drive letter back to Y, and everything is fine again.

Sometimes, it keeps the Y drive letter for several months at a time. But other times, the system treats it as a new drive and assigns drive letter J to it--in anywhere from a few days to several months after the previous time.

As I said, it doesn't happen often enough to be a problem, but I'm curious as to what causes it. Anyone have any insights into this little puzzle?

A:Changing External Hard Drive Letter

Look in your registry under HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices. That's where drive letter assignments are stored. Find \DosDevices\Y: on the left side and note the data value on the right. The next time it happens, check the same registry location but find \DosDevices\J: and see if the data value is the same as before. Also see if there's still an entry for \DosDevices\Y:.

(Option Two)
http://www.sevenforums.com/tutorials...ndows-7-a.html

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RELEVANCY SCORE 92.8

I have a new 120 gig external USB drive (105G free). It installed and seems to work fine except:
My prior system had hard drives C: and D:
cd reader drive E:
DVD/cd RW drive F:
four-way card reader G:, H:, I:, J: (these came and went depending if card reader was left plugged to the PC)
The new external installed correctly as drive K: and I succesfully backed up a zilllion photos.

After shutting down/startup the drive assignments redefine as
C: and E: Hard drives
D: as new external 105 GIG free
F: as CD reader
G: as DVD/CDR
H: as a second identical new external 105 GIG free (duplicates drive D
The four way card reader is unplugged-ran out of USP plugs.

I have two problems:
1. The duplicate external drive assignment is obviously wrong but I cannot make it go away.
2. I cannot make a backup program work correctly since the drive assignment keeps changing.

How can I "lock in" the hard drive and CD assignments so the external drive doesn't jump in the middle of that alphabet. I want the External drive to always be assigned some higher alpha letter so I can use it on different computers.
 

A:external hard drive letter assignmeent

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RELEVANCY SCORE 92.4

I'm running windows vista and I have a maxtor touch mini external hardrive. I've never had any problems with it. But now when I open My Computer the harddrive is nowhere to be seen. I'm all up to date w/ windows updates and when I go into Device Manage it says the device is working properly and is up-to-date w/ it's drivers. So what's the deal? I know my computer is registering the device is there because it makes the 'device inserted' noise and in the safely remove hardware tab the device appears as 'USB Mass Storage Device'. In disk management it shows up as Disk 1 (pretty sure it's referring to that anyway) It says it is unknown and uninitialized, when I try to initialize it an error message pops up that states device is not ready- under properties it says it's working properly and up to date w/ drivers. How can get access to my external harddrive? Please help!!!!!
 

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RELEVANCY SCORE 92.4

ok i needed to reformat my computer and my external hard drive was plugged in as well. the xp disc was in and then my friend hit the down arrow and reformat selecting the external not the internal. before it got to 2% i turned my computer off. now when i plug the external in to the usb nothing shows up as being there. is there anyway that some of my stuff is still on it and if not how do i go about making it show up again? if anyone could help it would be highly appreciated. thanks
 

A:Maxtor A01A250 OneTouch 7200 RPM 250 GB External Hard Drive problem

in order to reformat you need to delete the existing partition. That part pretty much nuked your ability to see the data. You may try data recovery software(do a search). Or you can pay someone to do it for you(expensive). Depends on what you have on there and what it's worth to you. Don't get your hopes up though as there is no guarantee your data is recoverable.
 

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RELEVANCY SCORE 92.4

This past Friday, the 3rd December, 2004 while in the middle of a System Restore, my system was interrupted by a local power outage. Since then my Maxtor 5000/120 GB External Hard Drive has been acting oddly. I first noticed a problem when rebooting the system when a "CHKDisk" for my Maxtor Drive was scheduled, which seemed to take quite a long time during the first of 3 phases. During the first phase it simply kept listing files on the Maxtor which were "unreadable". I simply escaped from this and attempted to reboot. Each time I reboot, the "CHKDisk" begins again, even though it's easy to cancel it.

The next issue relates to "Add/Remove" Programs under the Control Panel for Windows. The Maxtor Drive prevents the "Add/Remove" Programs window from being populated.

All scans by NORTON are also prevented when it gets to scanning the Maxtor drive.

While it is usually easy to access any file in the Maxtor Drive, now it is laborious and no file opens without excessive wait times. All files appear to be there. I already reformatted the drive from Fat to NTFS at time of purchase.

Six times I've uninstalled and reinstalled the Maxtor software and disconnected the drive and reconnected it only to face the same problems I previously listed.

I contacted DELL, my cpu manufacturer but they were of little assistance...their Tech first had me go online to check for adware and spamware, then suggested I contact Maxto... Read more

A:Maxtor 5000/120GB External Hard Drive Presenting Problems...Can Anyone Help?

I think your hard drive got damaged because of the power outage.
If I where you, I would backup what I need from the hard drive and reformat it.
I don't think it's a problem with the software. It is more likely that it is the hard drive itself that is causing the problem, formatting the drive could solve your problems.
 

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RELEVANCY SCORE 92.4

Hi There,

My first post here and I promise I'll stick around and try help out others rather than simply disappear if and when someone's helped me out

My question concerns a Maxtor 3000LS 40GB external hard drive I bought recently. Naiively I assumed that it would get all its power from the USB cable and therefore I'd be able to use it in both the UK (where I am based now) and the US (where I will be based soon). However, when it arrived I realised that it needed an external power source. Serves me right for not reading the spec. properly I guess

Anyway, the power pack that it comes with splits in two i.e. the big chunky bit with the wire leading to the hard drive and the wire that leads to the mains. The hard drive came with two mains leads: A UK compatible lead and a mainland European lead. Now my query is, assuming that I could get hold of a US compatible mains lead, would plugging it into the chunky bit:

a) Not have enough power to do anything?
b) Frazzle the components?
c) Cause a rift in the space-time continuum?

I confess, I didn't pay much attention in physics class and so am a bit baffled by volts, amps, ohms, current and other flavours of electrickery so if anyone - preferably someone with knowledge of the hardware - could give any advice, then I'd be really grateful.
Many thanks,

Andy
 

A:Maxtor 3000LS External Hard Drive - Using International Power Sources

Look at the specs on the power supply. It may be a universal supply, many of them are nowadays. I just checked a camera and a USB 2.0 hard disk supply, both state 100V to 240V 50/60Hz, so they'll run either in Europe or the US.
 

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RELEVANCY SCORE 91.6

I turned the computer on today and one of the external hard drives has changed from 'K' to 'L'. Two other external hard drives have not been affected. For some reason the 'K' drive has been allocated to the CD Drive (which was previously 'F').

So how can I get 'K' back to the external hard drive using the same path as before. It doesn't matter what the CD drive is called but getting it back to 'F' would be nice.

Thank you.
 

A:Solved: External Hard Drive Letter Has Changed

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RELEVANCY SCORE 91.6

I have Toshiba Satellite, in case that matters. I have drive C, D, E of course. I also have 2 external hard drives. G is for movies only. F is for backup. Anyway, yesterday I noticed that the letter F wasn't showing when I clicked on Computer. I went into Disk Management and tried to assign a letter but I saw 3 G letters. One was fine but the other two confused me. I tried to change each one but the letter F was missing. In frustration I deleted that drive. Well, now I can't get it back. What do I do? BTW, I see the two externals in Device Manager and I think I see one in MiniTool Partition but the drive in question is marked as Unallocated.
Can you help me? All my important backups are on there.

A:I Foolishly Deleted External Hard Drive Letter

Check this article.
 
http://superuser.com/questions/651755/recover-deleted-drive

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RELEVANCY SCORE 90.8

Hi,

My laptop is a Dell Latitude D830 running Windows Vista.

I've bought a Freecom USB 2.0 Hard Drive XS 1TB (Model Code SSYBBA) which came FAT32 preformatted. I wanted to reformat to use NTFS so I plugged it in to my USB port. Opening Windows Explorer, the drive was picked up as G:\ and I could view files on there and copy and remove files so I knew the disk was working OK.

I started reformatting by right-clicking on the drive letter and selecting "Format" from the menu and select NTFS and kept the default settings. After an hour I cancelled the formatting (clicked Cancel) and a message popped up asking me to confirm, so I did.

Since doing this, the drive is now no longer recognised and doesn't get a drive letter assigned. I've tried rebooting, reconnecting and checking in Disk Management and it just doesn't appear (although is powering up when the laptop starts). Also, Device Manager doesn't show it. Screen shot of Disk Management attached.

Can you tell me, how do I get the drive letter back to restart reformatting?

Thanks in advance for your help.

Alex.
 

A:Cancelled external HDD hard disk formatting, now no drive letter

What options do you have when you right click on the drive?
 

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