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Slow Opening Word/excel Files

Q: Slow Opening Word/excel Files

I recently did a new install of Windows XP, having been using Windows 2000. I backuped and formatted the disk and the install went with out problem. I also installed SP3.

The main problems I'm experiencing are with Word files taking a very long time to load and being unable to access the internet/network for about 40 seconds when booting up.

I wonder if I'm infected or perhaps there is a network issue?

Here's a detailed description:

On startup items load as normal, then there is a long delay of about 30-40 seconds when nothing happens as if it's finished start up, however I can't access the internet or the network. Then the remaining startup programs suddently load (such as the Wacom graphics tablet driver) and I can now access the internet and network.

When I click a Word or Excel files from a shared drive it 14 seconds to load Word/Excel then another 3 seconds to load the file itself! However when I load Word locally it loads instantly and load a new document instantly. (Office 2003).

After the computer had been on for about 5/6 hours Word/Excel loads files from the network instantly. Really weird and annoying!

Any help would be greatly appreciated. Many thanks, John

Preferred Solution: Slow Opening Word/excel Files

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Slow Opening Word/excel Files

Here are a couple of things to try (if you have not already done so):
1. Run scandisk/checkdisk
2. Run defrag
3. Check to see what applications launch on start up. If you re-installed a ton of applications (Office, for example) these may be launching their quick starts on boot; also review your Anti-Virus's settings.

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Recently, I'm having slow file loading while opening ms word files and excel files directly from windows explorer. It takes a minute to load, however it opens immediately if I open .doc files or .xls files directly from their application software. It also take a minute for MS Word and Excel software to shut down.

I have run my antivirus (Symantec) and MBAM but they all show no virus was found. I'm not sure what should I do next, please advice.

A:Microsoft Word & Excel - problem with opening files in Word and Excel

What version of Word & Excel?

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Hi Everyone,

I'm using MS Office 2003 on a PC, and tried to send Word, Excel & .pdf files to a Mac user. She has Office for Mac 2011 installed on her computer.

She cannot open any of the files. I think she may not have Adobe Reader installed, which explains why the .pdf will not open. So far as the .doc and .xls files ... I'm stumped. Other than recommending that she download Open Office, does anyone have any ideas?



A:Opening MS Excel, MS Word & .pdf files on a Mac

A few suggestions:

Visit this page to see if she can update her Office software.
Also, try the Office Open XML File Format Converter from Apple.
If that fails, and you don't want to use Open Office, you could save Word docs as RTF Rich Text files, and Excel files as CSV, comma seperated value files.


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Dear Techies,
Please help me to recover files.  I am unable to open PDF, Word, excel, DWG etc files.
There many folders shared from server but it has affected to my 4 shared folders.
There are some PDF files I can open.  i.e.  out of 20 files 2 to 3 files.
Not able to figure out what exactly causing this issue.
I have done Antivirus scanning, but nothing found.  (From Server as well as from Client --(Mapping share drive)  - )
Please find attached screenshot for more details.
I have gone many of forum, it says ransom virus.  cryptolocker.  Tried with Malware tools and antivirus nothing found and nothing could recover.
Tried recovery softwares also.
There is no option from server to store previous version so tried from client windows 7 machines but there also unable to restore
Copied files to freshly installed machine and with all updated of windows and antivirus tried to recover but not succeeds.
Please help me to diagnose this problem and let me know the solution.
If i check at what time it has affected.  Below is the files screen shot
I have tried all recovery softwares and ms tools and word excel repair tools but not worked

A:Word, Excel, PDF, DWG, files are not opening

Are there any file extensions appended to your files...such as .ecc, .ezz, .exx, .CTBL, .CTB2, .XTBL, .encrypted, .vault, .HA3 or 6-7 length extension consisting of random characters?Did you find any ransom note? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a random named .html, .txt, .png, .bmp, .url file.These are some examples.HELP_DECRYPT.TXT, HELP_DECRYPT.HTML, HELP_DECRYPT.URL, HELP_DECRYPT.PNGHELP_TO_DECRYPT_YOUR_FILES.bmp, HELP_TO_DECRYPT_YOUR_FILES.txt, HELP_RESTORE_FILES.txtHELP_TO_SAVE_FILES.txt, HELP_TO_SAVE_FILES.bmp, RECOVERY_KEY.txtDECRYPT_INSTRUCTION.TXT, DECRYPT_INSTRUCTION.HTML, DECRYPT_INSTRUCTION.URL

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For past few weeks I have noticed that I cannot open any word/excel file when broadband internet is running. The moment I click the icon 'safely remove hardware' from the system tray to disconnect the modem, all the word/excel files start opening swiftly. I have windows xp SP3 & 768 MB RAM

A:MS word/excel files not opening while internet is on

Is that the only USB device you have?
You do not use a printer with a USB connection?

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Windows XP
Office XP 2002

Some files - not all, don't open when double clicked. Word (or excell) starts up, the hourglass sits there for a few seconds and then rotates once, then the tail of the mouse cursor turns multiple colors for a short time, then nothing. Word stays open but the file never opens. Shut down word and double click on the same file again and it opens right up. Again, not all files. Happens consistently with the same files (i.e., open it twice to actually see it, edit it, close it, have to open it twice again to get it to come up).

Office problem or Windows?


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On my desktop with Windows XP Service Pack 2, i recently installed Office 2007. Whenever I want to open any word/excel files, I receive a message "Please wait while windows configure ms office word/excel. After waiting for about 1-2 minutes the file is opened.How to resolve this problem?

A:Solved: Problem in opening MS word/excel files

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I recently purchased a new computer and transferred my files from the old one. Both systems run Windows 7 with the same version of Office (2007). After the transfer, Excel files will only open when accessed from Excel - otherwise, they try to open in Word. If I click on a file and select "open with," the only option is to open with Word. Any ideas?

A:Office 2007 Excel files opening in Word

Try clicking on the Win7 Orb and selecting "Default Programs" and select "Associate a file type or protocol with a program". Scroll down to .xls and change the program that it opens with to Excel by highlighting it and clicking on the Change Program button in the right hand corner. You will recognise other Excel extensions in the same area which you might want to change in the same way.

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Hi there,

After some of your wonderful help please.

Computer has been getting slower and slower, now have issues opening word and excel files from outlook, as well as adobe files, they open but take at least 2 minutes to think about it. Constantly getting the "Not responding" message. Also Bluetooth now not working either. Not sure if it is anything malicious, but am not sure what to do next.

Running Vista,and Office 2010.

Tried to run DDS.com, would run then started processing, but then would shut the software down. No files generated.

Ran GMER, and have pasted results from that file below.

GMER - http://www.gmer.net
Rootkit scan 2012-10-19 08:43:52
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 WDC_WD25 rev.01.0
Running: gmer.exe; Driver: C:\Users\~1\AppData\Local\Temp\fxldypow.sys
---- System - GMER 1.0.15 ----

SSDT 95F82A60 ZwAlertResumeThread
SSDT 95F82B40 ZwAlertThread
SSDT 95FA5450 ZwAllocateVirtualMemory
SSDT 94FB8DA8 ZwAlpcConnectPort
SSDT 95F88... Read more

A:Very Slow computer, issues opening word, adobe, excel

Hello and welcome to BleepingComputer! I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.Please generate another DDS log (download it from http://download.bleepingcomputer.com/sUBs/dds.com'>here if you haven't already) and post it in your next reply along with other changes that may have occured since you last posted.Also download and run GMER from this link: GMER download link.Thank you very much for your patience. Regards,Elle

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Did Windows update last night on 2 Windows 7 computers. This morning, I can still access Word, Excel and Access documents from Computer 1 of files that are resident on Computer 2 via a mapped network drive. However they take an exceedingly long time to open, the splash screen comes up with Contacting..\\network computer\folder and it stays there a long time before it gets to Processing... after which the file opens.

It's Office 365 on both computers and this morning I updated Office on both thinking this might be the issue and the solution. But still the same.

I can open non-Office documents via the network drive instantly. Office documents open on both machines locally fine. It's just Office documents via the network. There is no network issue because I can access the drive quickly and open other files quickly.

I tried a quick repair of Office - and still the same problem, though my Access database now seems to open normally - but Word and Excel are still way slow.

I also restarted the computer but still slow. Anyone else having this problem? Seems to be just since the Windows update, was fine yesterday.

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Just recently my XP laptop has become really slow opening MS Office 2003 shortcuts. Both from the Quick Launch toolbar and by double-clicking an icon in a folder. The files are on my C: drive.

- opening an Excel spreadsheet by clicking the link in Quick Launch just took 57 seconds to launch .
- opening small MS Word file by clicking the link in Quick Launch just took 48 seconds launch.

Even if MS Word is already up and running, it still takes 20 seconds to open the small Word file from the Quick Launch toolbar. I had Firefox and Google Desktop also running when I made these timings, but nothing else. My PC is a recent Intel Core Duo laptop, so it should be fast.

If I open the same document from within MS Word, it opens almost instantaneously but of course that defeats the object of putting shortcuts on the Quick Launch bar....

I'm running F-Secure with virus and spyware scanning on and deepguard on; and I also recently had some viruses which it cleaned up for me. I also ran CCleaner to clean up my registry not so long ago. Don't know if this could have affected it?

Can anyone help please?

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Hi, I'm running Winxp sp3 and Office 2003. When I open Word file from another computer it takes ages to open the program. It's as if I hadn't clicked on the file in the first place! However when I click Word (instead of opening a file) it opens instantly. The wait for previously saved files is an amazing 15 seconds!

Do you think I am infected with a virus? What should I do? All help really appreciated!

A:Slow Opening Word Files

Do you have any anti-virus software?It doesn't sound like a virus but you would be better to get your system checked.Just run a scan with an anti-virus, if you don't have one on your PC you can always use the Kaspersky Online Scanner.Although it won't remove anything it will help you identify if there is a problem.Kaspersky Online ScannerHope this helps.

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Why does it take so long for my machine to 'unlock' after i save or close excel or word files---even very small ones? I have 223 mghtz processor and 64MB RAM.

A:excel and word files SLOW to close

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I've been trying to resolve this very slow opening problem, but no success.
Tried "detect and repair", this worked but after restart or shutdown the problem came right back.
Any suggestions for a fix, hopefully short of reinstalling MS Office, would be greatly appreciated.

OS XPPro SP3 fully updated
MS Office 2003 fully updated

Thanks in advance

A:MS office files, Word and Excel, very slow to open

Sounds like a machine error... Tell us about your computer, connection, antivirus, and antispyware in some detail... We would like to know brand, or motherboard, age, and configuration... as well as your spyware and antivirus

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The only way I can get any MS office programs to open is to right click and choose the "open with" option. I check the box to Use as default, but they still won't open the next time.
I tried run > winword /r to reset word, but that didn't help either.
All the icons are the same, a little blue chemistry beaker.
In properties, the type of files say they are, "FFV files (docx), FFV files (xlsx), etc".
How do I get these files to open the normal double click way?

A:Excel and Word files will not open in Excel and Word

Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

Aside from that if the file types are "FFV files (docx), FFV files (xlsx), etc", that suggests you've installed some other software that has taken over the file associations. In that case, you might consider uninstalling that software; otherwise you'll need to reset the file associations, by right-clicking each Office file-type (docx, xlsx, etc.) and using Open With>Choose default program to re-associate them with the correct Office application.

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I'm having a problem with Excel 2000. Randomly it corrupts the file that I save to a network drive...I can save it but I cannot open it again. I get an error message "Out of Memory" It doesn't do it all the time and generally with large Excel files. I'm running Win98 and have installed all the Service Patches for both Win98 and Office 2000. Other people in the office can save to the same network drive with no problem.

A:Excel 2000: Out of Memory on Opening Excel Files

I would do both of the following:

Low memory (resources) error message
1. Go to "Start".
2. Then click on "Run".
3. Type in "msconfig" without the quotes.
4. Click "OK".
5. Put a check in "Selective Startup"
6. A window will open, click on the "Startup" tab.
7. Uncheck all programs that you do not need running when the computer starts.
8. These leave checked, "Sys tray" and "Scan registry".
9. Depending on your machine you might have video or sound listed also.
10. All you can do is uncheck them one at a time until you get the one needed.
11. These are programs running in the back ground and will kill your resources so you do not want any more running than you have to.

Low Memory (resources) error message with Office Application:

1. Run detect and repair in Word.
2. When it ask about rebooting to finish repairing click NO.
3. Reboot to "MS dos" prompt.
4. At the C:> prompt type in deltree /y temp\
5. Click on enter.
6. At the C:> prompt type in del *.swp
7. Reboot to windows.
8. After it reboots right click on "My Computer".
9. Then click on "Properties"
10. Then click on the "Performance" tab.
11. Then click on "File System" and set it to "Network Server" under "Typical role of this Computer".
12. Then click "OK".
13. Then click on the "Graphics" tab and set it to .
14. Click OK.
15. Rebo... Read more

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I hear that it's possible to open word documents in excel. I have lots of long tables in word that I need to transfer to spreadsheets and it'll take me forever to cut and paste them. What can you suggest? My laptop uses windows xp. Thanks.

A:Opening word document in excel

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I am still running Windows XP with Office 2007. Suddenly neither Excel or Word will automatically open existing files when I click on them from windows explorer. I can go to the Open option in the menu bar for Excel or Word, select the file to open and it will then open properly. Are there any option settings that allow for the files to open when click on them? I do not receive any error messages nor does the event viewer provide any error messages.

A:Excel / Word File Opening

does it give any error messages

in the file manager
do you have the word/excel icon next to the file ?

if you right click on the file - do you get an "open with" option

have a read here - see if the file is associated with the program

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Suddenly, I can't open Word 2003 or Excel 2003 at all. Both programs were working just fine about 1/2 hour before I ran and installed the usual monthly Windows Updates and restarted my computer. Windows Update found some more updates (including 2 that affect the Office "conversion" toolkit). While I waited for those to install, I tried to open Word, and couldn't.

At first I thought the problem was caused by EMET 5.5, the Enhanced Mitigation Experience Toolkit, because it kept saying it detected "SimExecFlow mitigation" at the same moment Word failed to open and "stopped working". I thought EMET was blocking the Office programs.

I tried opening Word by itself, without opening a document. I tried opening Word in Safe Mode. I tried opening Excel by itself, without opening a spreadsheet. Both programs always stopped working while trying to start, and EMET always detected "SimExecFlow mitigation". I had just scanned the computer with MalwareBytes and found nothing, but I scanned the entirety of Microsoft Office in Program Files with Microsoft Security Essentials. MSE also found nothing. I restarted again after Windows Update finished the second round of installs. Word and Office still wouldn't start.

I tried using Task Manager to stop the EMET program, as a temporary solution. But even without EMET running, I still can't open Word or Excel. Word starts, and then immediately stops working and has to close. Excel... Read more

A:Trouble Opening Word and Excel 2003

Is the premium version of Malwarebytes still installed ?
If so to prove that it is the problem, uninstall the version 3.?.
Restart your machine.
Then if Word and Excel now works, I would find a copy of the Malwarebytes version 2.? and install it.
Do NOT upgrade to the version 3 as it has all kinds of issues as it include a AV and must fight your already installed AV program.

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I've done a bunch of searching on these forums (and elsewhere) and found a few suggestions on how to fix this error, but I can't seem to find a solution that works. I just upgraded to Win 7 Ultimate (64-bit) and I installed Office 2007. The programs themselves work fine - but whenever I click on a shortcut to either a Word or Excel doc, I get the following error: "There was a problem sending the command to the program." The program will open, but the document won't. I can easily open the doc from the program once it's open, but it's annoying to always have to do two steps (and to see that error) The big solution I keep seeing (for Excel, at least) is the "Ignore other applications that use Dynamic Data Exchange (DDE)" option and to make sure its unchecked (which it is).

Any ideas what I can do to fix it? I haven't tried any other Office programs, so I am not sure if it's all of them, but it's quite odd.

A:Error when opening Excel or Word doc (Office 07)

Have you tried re-installing Office 2007??

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Is there any way to change the name and company name that show up when you open Word, Access, Excel, etc. When installing I accidentally typed the user's name incorrectly and would like to change it so that it is not displayed incorrectly.


Jason B.

A:Registration name displayed when opening word, excel, etc.

When you open Microsoft Word, go to File and choose properties. From there you can change the owner and company. I'd assume it's the same for the other applications.

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I had this issue when I first installed the 2010 beta last year. I can't remember how I fixed it. It has been running fine until a couple weeks ago. Every time I open a word, excel or powerpoint file, the windows installer reconfigures like it's reinstalling or something. Just clicking the word, excel icon doesn't do it. It only happens with saved word, excel, powerpoint files. Any clues?

A:Word, Excel, Powerpoint reconfigure on opening

Did you try to turn the autosave off. E.g. in Word Options > Save

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Excel and Word are fine if I open a blank doc from the Quick Launch bar or even My Docs. but if I try to open either from an existing doc on the desktop, it takes forever and sometimes opens empty. Also if I try to open an attachment from Outlook Express. I have tried:
1) Making sure file associations are OK
2) Re-registering
3) Repairing Office 2003
4) Running sfc

I also sometimes find that if I have this problem, then I cannot get at my drives via My Computer.

Any ideas someone????

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When I try to launch Excel or Word I get the screen: "Please wait while Office prepares the necessary files". I then have to wait for the procedure to be completed.
In addition, on launching Excel I get a box showing stdole32.tlb.
I have tried to replace that file with a copy but, in spite of logging in as Administrator, it won't copy and replace.
I have carried out a Repair of Office 2007 but it makes no difference.
Help would be appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: Intel(R) G41 Express Chipset, 1806 Mb
Hard Drives: C: Total - 461899 MB, Free - 164566 MB;
Motherboard: Dell Inc., 0J190T
Antivirus: avast! Antivirus, Updated and Enabled
Office 2007 Enterprise Edition

A:Problem Opening Excel and Word in Office 2007

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Hi there, I have been suffering from a repeating crash whenever I save word or excel files or open up pictures. It is the same error popping up over and over again, I ran the mem test 6 times, 5 regular and 1 extended everything checks out. BIOS on mobo has been updated from website, I have no idea what it could be. Please any help is greatly apreciated. Otherwise the computer is working perfectly, no crashes doing anything else. I am running the 64 bit version of windows 7 and have an asus p6t deluxe v2 motherboard.

A:BSOD when opening pictures or saving in word/excel

Quote: Originally Posted by puga855

Hi there, I have been suffering from a repeating crash whenever I save word or excel files or open up pictures. It is the same error popping up over and over again, I ran the mem test 6 times, 5 regular and 1 extended everything checks out. BIOS on mobo has been updated from website, I have no idea what it could be. Please any help is greatly apreciated. Otherwise the computer is working perfectly, no crashes doing anything else. I am running the 64 bit version of windows 7 and have an asus p6t deluxe v2 motherboard.

your error shows as APC_INDEX_MISMATCH bugcheck 1 which is a rare one ?

this is likely to be a bad driver which if allowed to run could damage your system software environment so the bsod is saving you

do you have any external video devices or specific video\audio equipment with installed software ?

this is an old driver and needs replacing

ElRawDsk.sys fffff880`02db4000 fffff880`02dbe000 0x0000a000 0x488b65ed 26/07/2008 17:59:09

this appears to be the process RawDisk Driver. Allows write-access to raw disk sectors for user mode applications in Windows 2000, belongs to the software ElRawDisk by EldoS Corporation ??

which memtest did you run ?

what's your AV and any third party firewall ?

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Windows XP - Office 2003 & Office 2007 - Sharepoint (not the current version) - McAfee Virus Scan

We have users who use sharepoint to open word docs. The Word docs were created in Word 2003 and when they were created they embedded Excel 2003 sheets.
We have since upgraded to Office 2007 and now SOME but not all users try to go into sharepoint and open those word docs and then try to open embedded excel sheets they are getting the message:
Microsoft Office Word Can't start the application required to open this object.
An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?
If we say NO it gives another error message:
This object is corrupt or is no longer available.
If we say YES to repairing the feature then it goes through the install process and we have to restart.
This does not fix the issue.

I have tried several things to fix this and none of them have worked.
I have tried enabling the macro security and link security among other things.

I have searched this site and googled it and am not finding the exact issue or a resolution to this issue.
Can anyone give me any sound advice? or something else to try.

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I followed a couple of expired threads on here regarding saved documents opening up blank as if you've lost everything almost like the font has been changed to white. I recently experienced this with both Word and Excel and discovered what the problem was.

It seems to be a corrupt font (verdana in my case) and selecting everything and then changing the font fixed the problem.

A:Saved Word and Excel Documents Opening Blank - Remedy

Indeed, to me the same thing happened a few weeks ago. He opened a document on a computer and it worked perfectly well, yet he opened it on another PC other and not working. Eventually the problem was in a font that was not properly installed.

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Hi.. I have been geting a weird start up of Word, Excel and OneNote when I boot my laptop.. they are not set in the startup menu.. they give a error message..." excel has stopped working..sart in safe mode " then word does the same thing, then OneNote... I have done a virus and ,malware scan in safe mode and this reveals no infections...
It is annoying,, but if I want to use these apps they work fine after the booting issue first time..

A:Excel 2007 & Word & One Note opening up on laptop startp

hellocheck to see if they are set to start at startup in msconfig...start > type: msconfig hit enter > OK @ UAC prompt > startup tab > uncheck the programs in question > apply and reboot to take affect.... good luck, hope this helps!

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Secretary has Office Xp on her system. When she has Word open; she can't open a doc file within Word. Word just locks up. When she tries to attach files to any email when Outlook is open ; she can't do it. It locks up also. I get no errors from either program. I scan found no virus. I scan for spyware and remove trojan horse and some other spyware. I got on Microsoft Technet, and I not found the answer relating to the problems that I see with these programs. I can click on doc in a folder to open in Word or I can click on doc or file to send to a email.


A:opening files from Word or Attaching files with Outlook

Do Word troubleshooting first:

Then run detect and repair on Outlook from its Help menu.
Then let's see what happens...

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I get the following message when I open Excel, Word and Powerpoint (Publisher works, but dare I try any others?)

Excel Failed to start correctly last time. Starting Excel in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Excel in safe mode?

If I click yes or no it doesn't do anything, (on occasion Ill get a message prompting to diagnose and repair, a couple of minutes later it says i's successful but back to square one)

I have just installed SP1 in hopes there's some sort of fix, to no avail
I have tried a repair via the installation disc
I am hoping I don't have to uninstall / reinstall because I don't know if the licenses are limited

If anyone could shed some light on how to fix it, I would greatly appreciate it!

OS: Windows XP with SP3
Model: Compaq Presario V5000
Office: Microsoft Office Home And Student 2007
Specs: Pentium M 1.46Ghz CPU, 512MB RAM

A:Issues opening Excel, Word and Powerpoint - Microsoft Office 2007

A reinstall of Office 2007 will be the quickest fix.

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Just started using a new workstation with Office 2010 installed by OEM. Everything worked fine for a few days, and then every time i attempt to open a Word file or Excel file i get the MS Office dialog box that states "please wait while windows configures Microsoft Office 2010". The dialog box stays visible for 30-45 seconds and then the program opens and works fine.

Ran a repair, four times, didn't fix it.

All of my research leads me to a solution of uninstalling and re-installing. I'm not buying that if everything worked fine for several days, that a bad install will make the program stop functioning properly.

I also noticed, while visiting help within outlook, that the product was still a trial version and not currently activated. I have entered the activation code numerous times with no luck.

Any suggestions? This is becoming extremely inefficient.

A:Office 2010 runs product configuration when opening Word and Excel

Right click the Word or Excel icon and select Run as administrator.
This should allow the proper configuration to be written to the system and you should not have to do it again.

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I'm not entirely sure what is going on here as I've never really worked with Outlook Express.

What happens is the person will get an email with an attachment. When I click on the email attachment (double click) to open it, excel, for example, will pop up and go to not responding. Yet, if I save it to the desktop and open it that way it works fine.

Any suggestions?

A:Outlook Express 6 - Opening Attachments Crashes the Program (word, excel)

What's the antivirus?

You might need to disable e-mail scanning inside the antivirus settings.

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Client has SharePoint 2010 project server.
When the user clicks on a Excel file, the file open in the browser and when the user click on "open in Excel" we receive the below message 
"To open this workbook, your computer must have a version of Microsoft Excel installed and your Web browser must support opening files directly from Excel in the browser."
Below is the browser version 

However when the same is tried/accessed through a browser deployed on a dev machine, it works normally. Below is the version of the IE on the DEV server

What is causing this to happen?
Is there any tool to check the difference between the IE settings on my Desktop and the dev box.


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Hi, I'm currently running Windows 7 Home Premium and whenever I try to click on a setup exe file, it would open in ms word. I've searched this forum and tried the MS Fix it patch but it didn't work. I can't even upgrade registry optimizer since it opens in word. I would greatly appreciate it if someone can please assist.


A:.exe files keep opening in MS Word - please help

Someone else had the same problem, but I don't know if it was ever resolved.
How long have you had this problem? Is it only setup.exe or all executables?

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Both MS Word and MS Excel 2007 take upwards of 10 seconds to load a file from Windows Explorer. I double click on the file in Win Explorer, Excel opens, but then the file doesn't actually appear for like 10 to 15 seconds. Curious if it is an add on, a slow hard drive *its a Sata 7200RPM drive* or something else. Has anyone had this kind of an issue with Office 2007 opening files from Win Explorer?

A:Word Opening Files

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Quick Question:

When I go to open a file in word it automatically takes me to the "my documents" folder. How would I set this so that when I clicked on open file it took me to a folder of my choosing?



A:Opening Files In Word

Hey there,
To edit the default folder that word starts up in open word and go to

'Tools' > 'Options'

Click on the file 'Location Tab'

Click on 'Documents' under file type, then click 'Modify'

Now you just search for the folder you want, and type the name into the folder bar.

Click ok and give it a try!

Have fun, any problems just come back!

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hey people,

i have a really big assignment in for college 2morrow but now that im at home i realise the format i made them in at college is different to what i have at home.

all my text files are in .wps format and will not open in word, well they open but display all mumbo jumbo that makes no sense.

i downloaded a few things off then net to let me view/convert them but it wont work.

am desperate to get these converted in the next few hours.

if any1 can help please let me know,



A:opening .wps files in word

You are supposed to be able to open these Works files in Word 2000 and upwards, if you have difficulty loading into Word there is a patch available from this link. Scroll down the page till you see an entry on wps files, read it then go to the downloads section (bottom of page).

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Hi, I'm new at this so here is my question:
I'm trying to copy files from one floppy disc to another from Microsoft word. On my disc some of the files won't open. A message comes up saying to try to click on open file menu or make sure the file name has a .doc at the end. I've double checked this. Also I've done a disc scan to see if that would help but it didn't. Can you help me?

A:Opening Files With Word

Word is not designed for copying files to and from a floppy. As a matter of fact, if you have ever noticed your floppy drive "making noise" when you startup or shutdown your PC, it could be because you're accessing files directly on the floppy through your Program. Although this is a perfectly good method, the method that will keep you out of trouble is to copy files to the hard drive, work on them and then, if you need to, copy them back to the floppy. The program made for doing this is Windows Explorer.

Hit Start-Programs-Windows Explorer. Find your file. Right-click it and hit "Send to floppy". Or just click and drag it to the floppy icon in the upper left of explorer.

Word is probably trying to open those files and they aren't Word files and that is probably why you're getting the errors. Word files are DOC files. These files probably have a different extension on them. Right-click one of the files and hit properties and you will see MS-DOS name. That name will have doc on the end of the Word files. The other files will have other letters.
Click here: http://extsearch.com/

You can type in the 3 letters and this website will tell you what kind of files they are and possibly what program you need to be able to open them.

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I'm running IE8 on a windows XP machine.
I'm a web and db programmer using PHP5. I have an existing program that pulls an excel file from a db (blob filed) and displays it in the browser. This is an existing program that works fine in all browsers except IE8. For some reason, in IE8 it seems to think I have a zip file and it won't open my xls file.

I'm assuming this might be a header issue in IE8, but am not sure. here are the headers I am using now.

$row_data['VC_FILE_NAME'] is the excel file coming from the db.
$ext is the file extension (.xls usually)

code in part:

PHP Code:

 if ($ext == "xls") {
header("Content-type: application/vnd.ms-excel");
header('Pragma: private');  
header(Read more

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I love the new taskbar and the "right click" on a pinned programme to access recent files & pinned files. However, while this feature works perfectly for Word, when I try to open an excel file from the taskbar, or even as an attachment to a received e-mail, I get the message " there was a problem sending the command to the program". The excel program itself opens if it is not already open, but the selected file doesn't. I can only open the file by going through "office button/open". If it is an e-mail attachment, I can only open it by saving it to one of my folders, and opening it via "office button/open". Additionally, once I attempt to open an excel file from the taskbar, the excel symbol on the taskbar displays a yellow/brown border instead of the normal border. I assume this is telling me something, but what is it trying to say? It is frustrating not being able to use what I think is a good feature. I have windows 7 ultimate & office 2007. Any suggestions?

A:Excel files are not opening

I have the exact same problem and have been searching for and answer for several weeks. The Win 7 people say it is an Office problem, Office says it is a Win 7 problem. I didn't have this problem with Vista so I think it is a Windows 7 issue. HELP.

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My system just seems sluggish. Microsoft apps take a long time to open. I've run adaware, spybot, attached are activescan and hijackthis logs. DSS would not run. It dies while CLEANING TEMPORARY FILES.

Logfile of HijackThis v1.99.1
Scan saved at 12:24:48 PM, on 8/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\O... Read more

A:System slow, word/excel slow to open


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Hello. I have some .xls files on a cd which I could open fine until yesterday. The files were created on my Acer Aspire 5732Z (Microsoft Windows 7 Home Premium system x64 - based pc) using Microsoft Office Excel 97-2003.

Yesterday, I opened the cd on a different laptop (Acer Aspire 5733 64 bit operating system - windows 7 home premium, service pack 1). This laptop opened the files using Microsoft Excel starter 2010. I saved the files back to my cd when I'd finished, then safely ejected the CD using the correct method.

Now when I insert the CD into either pc, it show the CD drive but there are no visible files, so I can't open anything. I tried the error checking tool, but it can't check for errors as it says "windows cannot access the disk".

Can anyone help me open the files please? I have all the files backed up elsewhere, except for the two I worked on yesterday, but I really don't want to have to type them up again unless I absolutely have to as it will take me many hours. Any help would really be appreciated. Thanks in advance!

A:Solved: Cannot access Office excel 97-2003 .xls files after opening in Office Excel S

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One of my users has a very strange problem that I can't get to the bottom of and I'm hoping somebody here might give me some ideas...

Windows XP SP2
MS Office 2003 SP3
IBM Thinkpad T43 512MB

When he is on the corporate network, or with no network connection at all, MS Word starts up normally. But when he is connected to his own LAN at home the application takes at least 30 seconds to start up.

All macros and documents are stored locally on his hard drive.

I've been unable to reproduce the problem at the office, even when I connected the PC to a direct Internet link (not the corporate network). I did all the standard stuff, disabling any unnecessary services and applications that start up automatically, ran CCleaner, defragmented the hard drive (which was in pretty bad shape), but none of that helped.

I could upgrade it to 1GB but I doubt that would solve the problem, since the problem does not occur at the office (or when not connected at all).

Short of visiting the user at his home (which is not allowed anyway) I have no idea what else I could do... It must be something on the user's local network that's interfering with Word startup, but I have no idea what.

Could it be a printer? Or maybe the firewall (BlackICE)? The firewall is not active when connected to the corporate network or when not connected at all, but activates itself when it is connected to a any "unsecure" (non-corporate) network.

Any ideas?

A:Slow Word 2003 opening (Win XP)

Where is the location of normal.dot? Word hangs when it's looking for a network location it cannot find. Have you tried renaming his normal.dot file? Here's Word troubleshooting:


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I have a small network with a server running Win 2003. Workstations run Win XP Pro. When I try to open a word doc on the server it can take 30-45 seconds to open and some time word freezes. I also notice that word flashes 2-3 times before it finally opens. I've been told that I may be running Word from the server and not the workstation. Does any body know how to fix this? thanks

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My MSWord program is slow, to the point of freezing momentarily, when opening and closing. I use Windows XP as my OS. I know that this problem can sometimes be associated with a corrupt normal.dot file, but cannot find a solution. Although I have looked for that file even with the option of 'show all files' checked, the file is nowhere to be found on my C:drive. What can I do to solve this problem?

A:Word is slow when opening and closing

XP doesn't search hidden files and folders by default, you have to tell it to. In addition, where you tell it to is well buried.

1. Go to Start>Search
2. In the left hand pane, click "Other Search Options"
3. Click "Documents (word processing, spreadsheets, etc.)"
4. Towards the bottom on the left hand pane click on "Use advanced search options" (sometimes it says "More advanced options").
5. Still in the left hand pane, (you might have to scroll down) find "Search hidden files and folders" and check that, as well as any other options you want.
6. Click the "Back" button until you're back to where you can actually start the search.
7. Enter the name of the file you want to find, click "Search" and it will now look at everything...and sometimes take what seems like forever to do it.

Be sure to go to View in the Search window and click on Details to enable that view...so it will give you the location of the file. You can delete the file directly from the Search window.

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I have my old XP and new Vista laptops cable networked for opening and transferring files.
I have M/S works word processor on the Vista as on the XP. All my Documents on the XP were written using M/S word. Now when I open one of these documents on my Vista, they are opened in Open Office, which is a programme I have downloaded because I like the spreadsheet. When I try "Open With" the drop-down list does not include M/S Word. I want to be able to open these files from my XP and work with them using M/S Works Word Processor. How can I make M/S works word processor the default opening programme for these files? Allan.

A:Solved: opening files in M/S word

When you click Open With, you need to browse for the program file which is in:
c:\Program files\Microsoft Office\Office10\msword.exe

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