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Lenovo y50 70 non-touch screen issue

Q: Lenovo y50 70 non-touch screen issue

Went to turn it on the other day and while everything booted fine I got no response from the screen. My first thought was something had happened to the video card so tried plugging it into my tv via hdmi and everything worked fine there. Tried a replacement screen next which semi worked. I at least get the lenovo splash screen when I turn the laptop on but after a few seconds it starts to go kinda glitchy and dissapears after the system succesfully POSTs after which I still have a blank screen. At this point im thinking that it might be the 30pin cable between the screen and the mainboard? I have one ordered but it's going to be about 3 weeks before I get it. IS there anything im missing here that could also be causing this issue?

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RELEVANCY SCORE 200
Preferred Solution: Lenovo y50 70 non-touch screen issue

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RELEVANCY SCORE 74.8

I've got this problem with my Lenovo Yoga 500 14 ACL: When I start it (Windows 10), the touch screen doesn't work and I have to restart the device to get the touch screen working.I've uninstalled the touch screen drivers, but after a restart the problem stays the same (no new drivers found or installed?).Where can I find the right and latest drivers suiting to this touch screen (Lenovo or Microsoft)?Has anybody an other suggestion what I can try to get the touch screen working from the first Windows-start? 

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RELEVANCY SCORE 74.8

Hi I have bought Lenovo Yoga 500 14 i3 six months ago. Several months ago on the left side of the screen appeared ghost touches. This ghosts touches were exactly on one line of the screen, it is about 6 centimetres from right edge. I went to warranty center and they changed the screen. Two months has passed. And exactly in the same screen line touch screen stoped to work. If to put laptop in 360degree mode - everything works ok.Here is the video:https://www.youtube.com/watch?v=6xnz_L_11f8Actually I am begining to want my money back.

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RELEVANCY SCORE 66.8

ISSUEThe 720 touchpad and touchscreen are the worst.  This issue started out of the box before I had even gone on line.  When the touchpad does work, the right click/left click distinction doesn't work and I have to use the screen, when it's working, for the long hold until the right click options appear. When the screen is working, the ability to close a window and touching it just the right way is dubious at best.  I've tried modifying sensitivity, etc, in the control panel, but there is no difference.   When both window and touchpad stop functioning, I plug in an old HP mouse I have, but when I'm mobile, this means running the mouse down my leg if I don't have a surface to place my laptop upon.  And it also means carrying a mouse with me everywhere I go.  My line of work is often standing and walking with clients so  not really possible in my line of work.   RETURN/REPAIR OPTIONS AREN'T OFFERED OR ARE NOT PRACTICALTo back up a bit, I attempted to return this to BestBuy, but was four days beyond the allowable return date.  I contacted Lenovo, but it's all about mailing it in or turning the laptop over and being without anything for a few days.  Hard to find those few days.  I've tried to live it, but it's been an enormous killer of productivity, not to mention incredible frustration and some embarrsassing typos.    PAST YOGA BUILD WAS GREAT - WHAT WENT WRONG WITH THE 720?My last Yoga 710 wa... Read more

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RELEVANCY SCORE 66.4

My Lenovo U410 Touch recently got damaged - the hinge broke causing the touch screen to **bleep**.I was told that a repair was not feasible as none of the repair shops near me were able to source the parts needed.I therefore bought a new laptop. However, there is a lot of data on the old laptop that I want to access, including sorting out the licensing of MS Office (by uninstalling from the old one).I cannot do anything about it as the old machine is completely unusable as due to the touch screen being cracked, it seems to think it is constantly being touched in multiple places on the screen. This means that I cannot access the laptop to copy the data or uninstall Office. Anyone know any way around this that doesn't involve taking it to a repair shop to "recover" my data. Cheers

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RELEVANCY SCORE 66.4

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 66

I bought new, but somehow do not want to workVideo is compared, apparently just enough to buy a new cable https://www.youtube.com/watch?v=cj5L-1l4qzI&feature=youtu.beI bought it herehttp://www.ebay.com/itm/Lenovo-Ideapad-S210-New-11-6-LED-LCD-laptop-screen-with-touch-glass-/1912932...
 
This is a new LCD
This is a broken LCD
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

A:Lenovo S210 Touch broken LCD and Touch screen

Hi Magnutus, welcome to the forums.
 
Please check if you Lenovo S210 is on warranty under with this tool.
After that you can open a ticket with Lenovo for the screen to be fixed, if it is not under warranty it will have a cost.
 
If you are the guys that like to fix it yourself (and it is not under warranty) I can recommend you to check the support site for your model, read the Hardware Maintenance Manual (on the documents area) and check how the machine is organized on the inside. On the parts lookup page you can find the parts number so you can find a replacements for the component that is giving you issues.
 
I hope this links helps you.
Regards
 
 
 
 

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RELEVANCY SCORE 66

Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40°. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 7.3.3.12, 7.3.4.8 and 7.3.4.13. I would really appreciate your help since this issue makes working in the tablet position... Read more

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RELEVANCY SCORE 64.8

hello i want from you to help me i bought laptop lenovo g50-80 touch from amazon it was working good until something happened then the monitor touch screen didnt work at the first it was working very good but now it doesnt want to work i searched for solution but i didnt find anything also the numbers on the right side of the keyboard doesnt work either even if i activate the num lock button  plz answer me and thank you

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RELEVANCY SCORE 62.4

My Y50-70 Touch has been sitting in my drawer for over a month now since i only use it for school. I start school tomorrow so i decided to start it up and charge it but it gets stuck on the loading screen with the spinning circle after the lenovo logo pops up. Its been on the booting screen for over 3 hours and wont turn on. Help please!

A:Lenovo Y50-70 Touch stuck on lenovo booting screen

Ive tried resetting the pc, start up repair, system restore and none of them are working. i get errors

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RELEVANCY SCORE 62.4

Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards Gerard

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RELEVANCY SCORE 62

My Lenovo Y50-70 (Core i7-4720HQ, 8GB RAM, GTX 960M). Would sometimes randomly shut off. Like as I open it, it would freeze, and then I hear a small pop and my laptop shuts off. It would normally turn on and fully load everything after around 20 seconds. But after shutting off; as I try to open it again. it would be MUCH MUCH longer. And performance also seems to be slowed. I updated everything I can, but left the Bios out. After a friend told me about it. I tried to update it too. But even after updating it. it would still randomly shut off. What do I have to do to fix it? Overheating is not an issue, because even when the instance of opening my laptop is DONE. it still shuts off. And after playing CS:GO, Dark Souls 3, or Overwatch after a while. It wouldn't shut off.

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RELEVANCY SCORE 62

My laptop has a intel and nvidia GPU. When I run games off of the Nvidia I get 5 fps. Ive done verything from wiping my computer to downgrading drivers. Please help...

A:Lenovo y50 touch GPU issue

I just bought a refurbished lenovo y50 touch with the 860m. I cant even run csgo or gmod without getting 5-10 fps. No games work. Ive looked up multiple solution such as updateing bios, installing old drivers, chaning setting through nvidia control panel and the such. Does any1 have the solution to this or is this laptop a lost cause? If yes, what are refund policies? Thanks
 
Mod's Comment: Please do not start multiple posts on same issue as this only splinters the discussion. Instead, keep your current discussion updated with any additional information. Your postings have been merged. Thanks !
 

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RELEVANCY SCORE 60.8

Hi all, I have recently purchased the yoga 720 13" and an active pen 1 from amazon. While using the pen, I would usually rest my hand on the screen whilst writing. Occasionally, I would encouter times when the pen strokes would not register and the cursor for the pen would lag. I would have to lift up my hand from the screen to be able to write again. Any help would be appreciated.  Thank you.

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RELEVANCY SCORE 60.8

Hello,I am having a problem with my Lenovo U430. Unfortunately for me, despite the notebook is still under factory warranty, I donīt have an official Lenovo Service in my country. So Iīll have to manage myself with this issue.The U430 starts up in a normal way but the screen wonīt work. I plug it to my LED tv with an HDMI cable, and the computer works fine, the problem is in the display. I am wondering what could the problem be, I read something about the video chip or something like that, could be failing on the motherboard. Is there anything that I can do to realise what the problem really is??? I prefer to resolve it miself rather to let anyone open up the computer and make the thing worse than they already are.I am sorry if my english isnīt the best, I think that I manage to explain myself just fine.THANKS

A:Lenovo U430 Touch Display Issue

Hi alemano , 
 
 
Welcome to the Community Forums. 
 
If the laptop is showing display using your external TV then most likely the graphic card would be performing well since external projection of display is an advanced feature .
 
The problem may be the LCD or LCD cables that you can try to unplug and replug checking if there are impinged cable along the way and in the port.
 
Herewith is the hardware manual that can help you on the disassembly of top , bottom cover and LCD panel.  
The user guide here and service training video would also be a good reference. 
 
Take time to review the steps .
Hope this helps you in your steps.
Update us as it goes.
 
Regards
 

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RELEVANCY SCORE 60.8

Hello thre! Yesterday I turned my laptop on and it did not, I plugged the power on and  battery orange light started to flash! when I logged into the windows  it notifie my that my laptop battery is damagd and it need to be replaced. checked battery health via CPUID and it showed that the weat level is ONLY 14%!  note* I tried to remove (unplog) the battery and delete all the battery drivers and it didn't work!should I consider buying a new  battery or theres a cercuit probleme in my laptop!Thanks ? 

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RELEVANCY SCORE 60.8

HiI have had this flickering issue ever since I updated to windows 10 2 years ago.I have updated the graphics card (and every other driver). Updated the BIOS. Played with the VGA intel driver settings (suggested by someone online). All of that and more and still the issue doesnt go away.When it becomes so bad I open the laptop and deattach/attach the screen cable. This resolves the issue for a couple of days and it comes back even worse every time.Although this may suggest it is a hardware issue, it never happened before the win10 upgrade. It also seems to happen more severly when certain websites are open, and also when certain programs are used. Check this video I uploaded to know what I mean.https://www.youtube.com/watch?v=1AQWGk40YwMA few months ago the problem suddenly was complicated and the screen went corrupt (green haze with white lines). I had to buy a new screen and install it. Things seemed fine after that for a month, and it is now back again flickering!I have a separate monitor connected by HDMI to the laptop and it works fine (thus it is not a VGA issue)I am frustrated and tired. I payed top-dollar (back then) for a laptop that acts as a workstation/gaming platform and this flickering is killing me (along with the heat in left side of keyboard during gaming, but ppl online says it is normal so I dont mind)Please help. I am out of waranty.

A:Persistent flicker issue in Lenovo y50-70 non touch

Forgot to say I dont have the "Panel Self-Refresh setting" option visible in my intel VGA settings, and my BIOS is already at 3.03 (Latest)

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RELEVANCY SCORE 60

My laptop has Windows 8.1 OEM installed.But since a while, it's touchpad doesn't work on right-click with Double-Finger Feature.I have synaptics driver installed for the toucpad.

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RELEVANCY SCORE 59.6

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home Single Language, 64 bit
Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 4007 Mb
Graphics Card: NVIDIA GeForce 920A, -2048 Mb
Hard Drives: C: 99 GB (14 GB Free); D: 799 GB (712 GB Free);
Motherboard: LENOVO, CRESCENTBAY
Antivirus: Windows Defender, Enabled and Updated

my screen opens and closes things without me touching it or giving any instructions.

it starts with these circles on the screen then proceeds to open files or websites .. it has sent to emails by itself .. luckily they came back Mailer Daemon. This is my work computer so I really need help quickly.
It will be ok for a while .. like right now .. then it will start up again.

 

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RELEVANCY SCORE 58.8

Hello, I have had my Lenovo Flex 4-1470 laptop for about half a year now, have always taken careful precaution when carrying it, etc. Recently, Upon touching the touchscreen on the right side and bottom of the screen, I am experiencing these "ghost" or "phantom" touches where I touch that part of the screen and it presses on a random part of the screen. The middle and left sides of the screen do not seem to be affected, however, the top of the screen seems to refuse to calibrate to my finger correctly despite calibrating the screen many times. I have updated the touchscreen driver to find that I already have the best and newest version so that cannot be my issue. I have seen that this was a common issue on the Yoga 3-14, and that there was a firmware fix to this... So far the only "fix" I have seen to this issue is disabling the touchscreen altogether, but I bought this laptop specifically for the touchscreen capabilities. I have not physically damaged the laptop, so I am curious on why this is happening.  Is there a firmware fix or something to that extent or will I have to send the laptop to Lenovo and get it repaired? Any Help would be appreciated --Kaitlyn

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RELEVANCY SCORE 58.4

the screen of my lenovo y70 touch flickers when its on high performance or balanced when its on battery use or plugged in. Its really uncomfortable to use. How do i rectify this problem. 

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RELEVANCY SCORE 58.4

Hi, I have a Lenovo Y70-70 touch, screen every few seconds flashing, anyone knows this problem?

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RELEVANCY SCORE 58.4

This has been an extremely aggrivating issue for a while. After updating the BIOS the other week, the issue stopped completely; however, the second the newest NVidia (364.47) driver finished installation, the screen flickering immediately started again. Any help on fixing this issue, that does not require dismantling my computer, would be appreciated. Thanks!

A:Lenovo Y70 Touch: Screen Flickering

Hi Mozza,
 
Welcome to Lenovo Community!
 
We are sorry to hear that your Y70 laptop screen is flickering.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
---------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 
 

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RELEVANCY SCORE 58.4

hello  i was cleaning the cumputer like i always do but after i was clean the screen the touch stop work but before i was cleaning he work perfect maybe there is button i can make the touch work again ?

A:lenovo y50-70 touch screen not work

Hello Raziel11Thanks for using the Lenovo forums.If you took it apart, it is likely that something got loosened/disconnected. I would recommend that you open it up, and check for anything that could be irregural, double check the connections.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 58.4

I have a Lenovo Y-50 Touch screen laptop and the touch screen has been acting up for the past week. There are times when the touch screen works properly and there are times when the screen is not fucntioning properly, but for like about 3 minutes. When it does not function properly, then the touch screen either does not fully work or the screen it self starts playing around with nothing touching either the trackpad or the touchscreen. I have already tried out the steps to resolve the problem but nothing seems to work. What could possibly be the problem? Thanks in advance 

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RELEVANCY SCORE 58.4

Hello all,I seem to be having some pretty serious problems with my brand new lenovo y50 touch. Straight out of the box, everything works beautifully except one major thing: the touch screen doesn't work. I know it is the touch version and settings even calls it "lenovo y50-70 touch" but below that it reads "No pen or touch input available for this display" ...what?? there are also no drivers on lenovo's support page that say anything about touch. What is the problem? any help?










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A:Lenovo y50 not recognizing touch screen

hi camb4m,
 
Welcome to the Lenovo Forums.
 
If the machine is showing No Pen and Touch Input under system properties then it's not identifying the screen as Touch capable.
 
 - Link to picture
 
Things that you can try:
1. Perform a System Recovery via the OneKey Recovery button to check if the issue is on the OS level (ensure you backup important files first as this procedure will wipe all data on the OS partition).
 
2. Use HWINFO or similar utility to identify the monitor used on the system and compare it to the Touchscreen panels used on the Y50-70 Touch.
 
- Link to picture
- Link to picture
 
Alternatively, you can post the machine type model (eg. 59-123456) of the Y50 for me to check if it has touchscreen capability or not.
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 58.4

does the All-In-One C260 have touch screen
 
 
Moderator comment: Model added to subject for clarity.

A:C260 - does my lenovo have touch screen

Dear Olly,
 
Welcome in lenovo community,
 
Could you please send us your machine serial number in a private message, so that we can check it's specifications.
 
Regards,
Joseph

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RELEVANCY SCORE 58.4

I broke the screen on my Y50 Touch and the display is mostly white and has a large crack, the only thing showing up is the bottom bar. When I hook up an external monitor I can still use the touch functionality so I think the touch Digitizer is still working. Can I just replace the screen underneath and it should be fine? 

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RELEVANCY SCORE 58.4

So I recently got my Edge 15 back from service after the power button quit working, and now my touch screen doesn't work and doesn't seem to exist on the laptop anymore. It's not listed in device manager and settings say my screen is now not compatible with touch. Anyone have a solution?

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RELEVANCY SCORE 58.4

I have a Y-50 Touch screen laptop and the touch screen has been acting up for the past week. There are times when the touch screen works properly and there are times when the screen is not functioning properly, but for like about 3 minutes. When it does not function properly, then the touch screen either does not fully work or the screen it self starts playing around with nothing touching either the trackpad or the touchscreen. When this happens, the sensors on the screen seem to be triggered in the middle of the screen as it thinks that I touched the screen but I really haven't. I have already tried out the steps to resolve the problem but nothing seems to work. What could possibly be the problem? Thanks in advance 

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RELEVANCY SCORE 58

This is my third time making this thread with no working solution being posted.I purchased a Lenovo Y70 Touch Laptop several months ago. Since a few weeks after its initial use, it has had constant horizontal white lines flickering across the screen at random intervals. I updated the BIOS and it fixed it temporarily. The issue came back once more.I am running Windows 10. I have updated my NVidia and Intel drivers. The BIOS is up to date. I have tried to change the power settings with no luck (the recommended options are not present).Many others seem to have this issue and also have not been helped. I really don't like causing a fuss, but these computers aren't cheap and the lack of help has been very alarming. 

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RELEVANCY SCORE 58

My g510s screen keeps blinking on and off really fast. I don't know what the problem is. I've looked up other threads about laptop screen flickering but it seems that their laptops don't completely blink off. I might be wrong. I tried resetting my laptop already so i think it's probably a problem internally. Is there any advice you guys can offer me about the problem i'm having.
 

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RELEVANCY SCORE 58

A while ago, i disabled the touch screen but i didnt need it, and now that i want to enable it again i can't find the HID-compliant touch screen. What should i do?

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RELEVANCY SCORE 58

HELLO FRIENDS. i really need your help. i just bought and unboxed my lenovo Y700. but as i try to click the screen with my fingers the touch screen features wont work. what do i need to do.. please help.

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RELEVANCY SCORE 58

Hi, i have a problem, after latest Win10 updates my screen starts flickering. i have tryied everything ( update all graphics drivers, update BIOS, disable Promblems and solutions and windows reports in Service). So any ideas? 

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RELEVANCY SCORE 58

HiI bought my machine a few days ago, the touch screen worked fine than out of no where it stopet responding.The Pen does stiil work. Did I turned it off somehow by mistake?  Thank you!

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RELEVANCY SCORE 58

Windows XP Tablet Edition had to be removed from my Lenovo ThinkPad X41 tablet because the PC was issued for school, and the school-licensed software had to be removed. Now I'm running Windows XP Pro (a mistake on the school technical administrator's part?), and the touch screen no longer responds to the stylus.
I tried to contact the school technical administrator, calling to his attention that I'm no longer running Tablet Edition, which is probably necessary, but he has not responded.
I've tried installing such drivers as 7jge15ww and 913z07us, and I've run the ThinkVantage System Update several times, to no avail. Is there a driver I'm overlooking? Is it at all possible to simply USE my tablet properly without having to go out and buy Windows XP Tablet Edition?
 

A:Enable touch screen for Lenovo X41 tablet

You can get Recovery Discs from IBM is the built in Recovery partition and utility are not longer on the laptop from IBM/Lenovo by going here: http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4M7HWZ

If the Recovery Partition is still intact and accessible you can return to Windows XP Tablet Edition by following these instructions: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4UFUYK

Looking at the downloads I don't see a driver for the Touch Screen: http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67100
When you ran the System Update utility you installed all the drivers and software/accessories updates?
 

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RELEVANCY SCORE 58

Hi. Touch screen on my device is working from time to time. Mostly not working at all. It stops working after suspend/reboot. I can't understand what makes it work again. Sometimes you suspend/reboot again and it starts working, sometimes its not. The reason of this is I2C HID Device with status "This device cannot start. (Code 10) A request for the HID descriptor failed." which is shown in Device Manager. When it doesn't have yellow warning icon - touch is working. What I tried: Windows Troubleshooter. It reinstalls driver. Doesn't help.Remove driver in Device Manager. Doesn't help. It restores automatically.Disable/Enable device. No luck.Install latest Lenovo updates (including BIOS, V.2JCN36WW) via Lenovo Companion. No luck.Install Windows updates. No luck. BTW, Creators update installed.Suspend/Restart. Helps in very rare cases around 1 of 10.


























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RELEVANCY SCORE 58

My touchscreen cracked- but I bought a $200 insurence policy from Staples, which is where I purchase my computer (and I will NEVER do that again and I don't recommend it). The policy covered accidental damages, such as a cracked screen, but after jumping through hoop after hoop to file a claim, Staples called me saying that they won't fix it becuase it's too expensive, even though I bought insurence. They offered a refund for my computer, but I refused because I adore my Yoga.      I'm really hoping someone can point me in the direction of a third party repairer, or even somewhere where I can buy a replacement touchscreen and have someone like Geek Squad install it. Any suggestions?

A:Replacement Touch Screen for Lenovo Yoga

Get the refund for the computer and buy yourself another yoga. I would even request for the old machine back, make a OKR image. Then nuck reformat the hdd and give it back to staples for a full refund. Once done, restore the new yoga with the image you made.

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RELEVANCY SCORE 58

Hi from germany, i have exacly the same problem here. I bought the identical helix system with i7 and 8gb. Sadly i have the same issues. The touchscreen started to be unresponsive and/or laggy, all over the screen. Then somehow it started to make phantomtouches on one point again and again. This phantomtouches are fighting with the stylus,trackpad and sometimes touches of my hand. Needless to say that the rate of phantomtouches is that high that you can't win the fight. I tried recalibration, driver updates, windowsupdates, did a rollback (2x) and reseted the whole Helix Thinkpad to the original delivery status. After doing the reset via windows the notebook rebooted and .... the phantomtouch was right on the exact same point as before. Even before i could register my pcname and so on. Not to mention that this error accured in tablet and notebookmode. Sometimes the phantomtouches stopped, but they just returned 5minutes later. Would love to see a solution there.











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A:Re: Lenovo Helix Touch Screen Malfunctioning

I received my Helix (36984SU, i7, 8gb RAM, 256 gb HD) approximately 10 days ago.  Over the weekend I began to experience malfunctioning of the touch screen when using in tablet mode.  At first there was a single vertical section of the touch screen that was unresponsive.  Now, the problem has spread to the entire touch screen although the bottom half (when held in landscape) is basically inoperable - the screen detects "phantom" touches and very inaccurate real touches (as shown below).  Squeezing the bezel around the screen seems to cause more phantom touches to be detected.
 
The stylus works fine although it tends to battle with the touch screen because the touch screen is constantly detecting "phantom" touches.
 
Also, I just re-docked the tablet last night and found that the touch-pad mouse also gets stuck in the bottom left of the screen but is released after about 10 seconds of being docked.  This may be due to fighting with the touch screen as well.
 
I tried re-calibrating but I can't even hit the targets given in the re-calibration tool due to the inaccuracy.
 
As you can see in the image below, I drew the red arrows with the stylus and then I went back and traced the red arrows with my finger thus producing the green lines with the touch screen.
 
I also created a couple videos of the malfunction in action:
Click to see youtube video of malfunction
Click to see youtube video of malfunction 2
 
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RELEVANCY SCORE 58

Hi,So, this just started happening on my 3 month old YOGA 500 - The touch screen stops working every couple of hours.Each time it stops i go to the Device Manager, and under Human Interface Devices i can't find either HID-compliant touch screen or USB input device.The problem resolves each time after a hard reset (and the devices appear in the device manager), then reappears after 2-3 hours.The system is: Lenovo Yoga 500 14ISK, Windows 10 1511 build 10586.164Any idea what's going on?Thanks,Vlad.

A:Lenovo yoga 500 - touch screen keeps disappearing ...

Hey there, I have a 2 month old Yoga 500-14ISK and I had the same issue. The temporary wokaround for me was to search in device manager under "USB controllers" and when the touchscreen died there would be a USB device with "Device Descriptor Failed" next to it in the USB section. Disabling that device and then re-enabling it would make the touchscreen work again. To completely fix the issue, I had to use a factory reset with the Novo button (pinhole next to the power button) and since then despite wiping the OS of my settings and apps, now I've updated all drivers and such again and I've had no further problems with the touchscreen.

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RELEVANCY SCORE 58

For the most part, the touch screen works amazing. However, it is way too sensative, and sometimes when I don't pull my finger off fast enough it will click twice. Another problem is on the edges of the screen, if I put my finger there and hold it, sometimes it will register tons of clicks right where I put my finger (sometimes closing more windows then I meant to close). This doesn't seem to be a hardware problem. Is there any way to turn up the minimum time between taps?

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RELEVANCY SCORE 58

I have ben dealing with problems with this touch screen since I got the laptop.  It has been continuously ghosting, while it got better after the June update, it still ghosts without touches, until you start using the touch screen.  When using the touch screen it starts drawing gray lines in between the point im touching and the point its ghosting to (the lines arent always direct). I recently wiped my the drive, reimaged to a backup from april and tried reupdating it.  When I got to the touch screen drivers, I got through the initial setup and told it to open the update when finished but the machine froze.  Now when I try to reinstall, I get to the finish page on the update tools install, have it open the updater, but the program immediately closes.Any help would be much appreciated.

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RELEVANCY SCORE 58

Hi, can anyone help? I cant let my touchscreen work. IT says on the pen and touch "No pen or touch input is available for this display" Please can someone offer a solution. I have tried different workarounds already but nothing works

A:Touch screen of lenovo yoga 300 not working

Hello,
Welcome to Lenovo Community.
In order for the volunteers to help you better and save time, can you add which workarounds you have already tried? That will enable helpers to suggest anything else that you might need to do.
Thank you.

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RELEVANCY SCORE 58

Today my lenovo started randomly showing as if someone were tapping the bottom of my screen and pinching. It reoccurs frequently, is extremely annoying, and causes general chaos. How can i fix this? Ive tried updating display drivers and touchpad drivers. Please HELP!!!

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