Over 1 million tech questions and answers.

EXE files toast after malware cleanup- basic fixes didn't work

Q: EXE files toast after malware cleanup- basic fixes didn't work

A PC on our network recently came down with a rogue antivirus infection that I found and cleaned with Malwarebytes. (Fake.Alert, Trojan.Agent and Malware.Trace) After cleaning, the PC now won't run most .exe files either from shortcuts or from Program Files in Windows Explorer. Attempts to run apps either result in the Application Unknown error message or launching of the "Open With" dialogue.

Noted exceptions: Outlook and IE will both run from the Start Menu shortcuts but will not launch from desktop shortcuts, QuickLaunch or from Windows Explorer.

The inability to run .exe files is limited to the user profile that was involved with the original infection. Administrator does not have any problems at all with executables.

I tried a couple of things I found in on this site and on the Microsoft support site.

1. While logged in as Administrator, I went to the file types dialogue to make sure that EXE files were associated with Applications. EXE does not actually appear in the list of registered file types though when I click "New" and try to create a new association for EXE, it says it is already registered with the file type Application. I tried repeating this while logged into the buggy profile but all options in the dialogue are grayed out. Again, EXE is not in the list of registered file types.

2. Then I went to regedit and looked up the exefile/shell/open/command key. The string is "%1" %* which is what it's supposed to be I believe. This is true when I go into regedit as either Admin or as the buggy user.
Thinking that a lingering infection might be at work, I attempted to reboot into Safe Mode. Unfortunately, no Safe Mode options are available in the boot menu. I have posted about this issue separately.

Thank you for your help with my exe problem! The user has found some workarounds to open documents and the like but is not able to run other work apps and that is no good.

Preferred Solution: EXE files toast after malware cleanup- basic fixes didn't work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: EXE files toast after malware cleanup- basic fixes didn't work

Have you tried this fix?EXE File Association Fix (Restore default association for EXE files): http://www.dougknox.com/xp/file_assoc.htm (zipped)EXE (lnk and regfile) Fix for Windows XP: http://www.kellys-korner-xp.com/xp_tweaks.htm

Read other 1 answers

All of a sudden my cd/dvd drive has vanished. The door will not open when I press the button. It doesn't show up on Device Manager and it is not in BIOS either. I did not download anything that should have caused this. I tried the fixes I found on various help pages - the Doug Knox xp_cd-dvd_fix.zip did not work. I also followed the Microsoft instructions to go into the registry and delete the upper and lower filters but when I got there, there were no filters so that didn't help either. I have rebooted numerous times, both hard and soft. I have also in desperation tried pulling the plug. Nothing has worked. I suppose it could be the drive itself, but I doubt it because it has been lightly used and it should still show up on the device mgr. I am hoping someone has another suggestion. Thanks.

Read other answers


I've got a doozy of a Toshiba here. Originally, it had the beginnings of a failed hard drive, so we cloned it over. After that, we ran BleachBit, AdwCleaner, and JRT as a basic cleanup, not finding anything significant. HitmanPro also found nothing of note. Finishing up, we started to run Windows update to find the error message "Windows Update cannot currently check for updates, because the service is not running. You may need to restart the computer." Of course, restarting didn't help

Here's a list of things we've tried to get this thing fixed:

Fixit 50123
Restarting wuauserv, bits
Windows Update Readiness tool
Windows Repair All-In-One - ran the full gamut of fixes
Fixit to "Automatically diagnose and fix common problems with Windows Update"
CHKDSK /f - made corrections, nothing major.
SFC /scannow - found errors, unable to correct them

Usually, we perform a repair install after this to more definitively reset components. However, with this machine, it gets about halfway through the Expanding files section to get the error message that it "cannot configure Windows to run on this hardware".

I tried going into %systemroot%\Panther to find the setuperr.log, but the file doesn't exist. Maybe that file is only created for vanilla installations, not upgrades.

I'm starting to run out of options here. The machine isn't having infection issues, updates won't run, and I can't repair the system.

Any suggestions?

PS (edit... Read more

A:Windows Update broken. Multiple fixes didn't work.

we need the complete logs, please - the SFC scan had not completed when you copied the data for upload.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 9 answers

Please help,I caught a horrible virus or malware, I've tried Kapersky, Antivira, AVG, spybot, Hijackthis, Malware bytes and Gmer and I cannot get rid of this bug that keeps redirecting me to diffent websites and my browser is running so so slow.Originally every link in IE or Firefox would direct me to google then I ran a bunch of different virus, malware scans and now when I click links I end up in themost random sites. Plus my browser runs very very slow now, can anybody please help me?Here's my Hijackthis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:23:20 PM, on 2/25/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Alwil Software\Avast5\AvastUI.exeC:\Users\Administrator\Desktop\gmer.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O4 - HKLM\..\Run:... Read more

A:Help! Used all antiviruses, malware, didn't work.

Hey kawlidgestudent,Welcome to Bleepingcomputer! I'm Ltangelic and I'll be helping you fix your computer problem.Take note that I'm still in training, and my posts will have to be checked by an expert. This may cause delays in between my responses, I ask for your patience. Please stick with me until we get your computer cleaned up or it will be a wasted effort on both sides. ;)I'm looking at your log now, and I'll post back with a fix when I'm ready. Thanks for your patience.PS. If I've not been responding, and you wonder why, feel free to PM me and I'll give an explanation.LT

Read other 6 answers

Hi, my name is Tiapoo & I am having a lot of trouble getting rid of popup webpages and popup ad video clips.  I contacted Microsoft for remote assistance.  I have a PC, windows 7 system.  I was told I had malware, adware, etc.  Microsoft remotely removed whatever they removed and the popups seemed to stop popping up. 
But, within a couple of hours, it started up again.  Not only did the representative knock out my printer from my system as well as my adobe acrobat 9 standard program. When I found my CD from my installation package to reinstall adobe, I found out that my dvd drive wasn't showing on my computer.
A few months ago, I experienced this same adware problem so I went to a technical site (not Microsoft) that instructed me to use adware & malware removal sites.  I did all 4 sites that were given to me in the specific order they had requested. I even sent those logs they requested I send to them.  I also contacted my antivirus support (Kaspersky Pure 3.0) & they had be do some similar things.  I don't recall how it got resolved now but it all looked as if it was fixed at that time.  But, the same problem is back.
Microsoft is going to get back with me to reinstall my windows 7 again but I'm not eager to do that unless it's the only way to get rid of the adwre & malware as well as to get my DVD drive & printer functioning again. 
So, one thing at a time.  Can so... Read more

A:Adware/Malware solutions didn't work

Ello mate, my name is Allen and I'll be helping you today
So first off lets start by running adwcleaner which can be found here
What adwcleaner will do is scan your system for adware and remove it for you.
After that I recommend running malwarebytes antimalware to see if there is anything left you can get that here
Make sure you update the database on malwarebytes and run a full scan.
Once that's done post the logs in a reply to see what we're dealing with.

Read other 4 answers


I have an infected machine that has had Malwarebytes, SuperAntiSpyware and Microsoft Security Essentials ran on it and at the end of this process I ran the icons were still missing under the start menu and displayed as empty. I then ran unhide.exe but the icons were still missing.

I was hoping you could help me out a bit, just let me know what log you need me to run first.



A:Cannot see start menu files - unhide.exe didn't work

Can you post the resulting logs from Malwarebytes and Super Anti-Spyware?

Also did you run any registry or temp file cleaners?

Read other 11 answers

Hey I woke up today to my computer logging me into a temp profile. Searched and read about the regedit stuff where you delete the .bak and rename the same one with .bak. Tried making a new admin profile to access the stuff on my old profile but it's not there. Made sure nothing was hidden through the control panel, appearance and settings, folder options, tools etc.

Basically I just want to know how to look for all of my stuff so I can back it up. When I installed windows I tried to point as much stuff as I could to my secondary drive so if windows crapped out as it usually does at some point, I could just re-format and just point to the correct directories. Point is there were still a lot of files that got stored on my C drive which I've had no luck finding. For example I have a friend named Gary who had a folder on my desktop for his few files; search can't find it on the drive. I've done similar searches for the folders and files I could think of and none came up.

Am I screwed on getting these files back? The sad thing is a lot of them were things that I had invested a lot of time in at one point but then saved and haven't touched in a while so I don't have a good memory of every file. Some of them are more important than others such as CAD drawings I had done for school and other projects.

A:Temp user profile, previous files gone - regedit didn't work

I've been able to get into more file locations even though I made sure nothing was hidden at the C drive level. I have full permissions yet there are still files that I can't access without going into the advanced tab on the security page and deleting the rule that denies everyone the ability to open and list the directory. Even still I cannot find any of my missing files. My internet connection still doesn't work on any profile even though my brothers computer is working just fine 4 feet away using the same modem, router and connection.

One of the more important things for me to find is all of the bookmarks in Firefox that I've added since the last reformat but I've had no luck. Firefox doesn't show any bookmarks in the browser and I can't find where they are stored as they are not in the appdata/roaming/mozilla etc because there is no Mozilla folder in any local or roaming folder for any user profile.

Any help would be greatly appreciated, I'm tired of MS and this crap, their mobile device center deleted all of my contacts on my phone just a few weeks ago.

Also any recommendations on how to automatically back up these things to a secondary drive would be helpful. I'm tired of windows taking certain files of mine and storing them in places I didn't specify.

Read other 2 answers

I had a lot of problems a month back. Could you please check this log to see if clean? Thanks.Logfile of HijackThis v1.98.2Scan saved at 8:29:53 PM, on 2/17/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\System32\CTsvcCDA.exec:\PROGRA~1\mcafee.com\vso\mcvsrte.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\System32\MsPMSPSv.exec:\PROGRA~1\mcafee.com\vso\mcshield.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\cidaemon.exeC:\WINDOWS\system32\cidaemon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Dell\EUSW\Support.exeC:\Program Files\Winamp\Winampa.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\WINDOWS\S... Read more

A:Checkin & cleanup after fixes


Read other 1 answers

I had a number of malware and adware infestations. Using the W7 change/uninstall facility, I "uninstalled" each of them. On some, I got a message to the effect, "Uninstalled, but could not delete all parts. You have to delete those parts manually." Through the Command Facility, I sought them out to "manually delete), but in most cases was greeted with ACCESS DENIED. Posted here, in the Windows 7 section, under the name of "How deal with ACCESS DENIED in Program Files Dir."

As Administrator, I went to the respective malware directories in Program Files and in Program Files (x86). As Administrator I was able to remove the remnants. For some of those malware directories I was able to remove the directory names, but where the name was multiple words the RD function couldn't work. I marked the "How Deal With" thread as SOLVED, because I thought that it was. I have not re-marked that thread as UNSOLVED at this point.

Today there was an entry in that thread, that what I did may not have been effective, and I should come to the Malware section and get advice from someone knowledgeable.

I have copied financial and other important data to a thumb drive, for safety. The results of the TSG System Info scan and of HighjackThis are below.

Can someone advise me whether I am still at risk, and if so, what I need to do?

Dave O.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Pr... Read more

Read other answers

Last week I completed a very successful malware removal with Kenny94 of the Tech Support Guy forums. The system is very fast now and well protected under Tech Guy guidelines.

However, all the e-mail messages I "saved on my PC" in perhaps twenty folders are gone. When I click on "save on my PC" I am starting fresh with the option to open and name new folders. Some of the old ones are (somewhat) critical to business. I have backups on an external hard drive, BUT I believe the necessary information is in some files that were quarantined during the cleanup. We scanned with Avast home edition, Hijackthis, Combofix, ATF Cleaner, Kaspersky Online, and Dr.Web CureIt.
I'm not sure, but I think I still had the files until the Dr.Web or maybe the Kaspersky.

Can anyone guide me to find the missing AOL saved e-mail? I am trying not to clog up the malware removal forum with this problem, but can return there if necessary.

Thank you,

A:Solved: After Malware Cleanup AOL files missing

Hi, I'm pretty sure you could save some time by Private Messaging Kenny94

Or email him.... click on the his name in your old thread and you should see a menu of options and one is to send him a private message or email....these options are able to be turned off but he will have one or the other enabled.

He would be familiar with what was going on with your computer and quite possibly be able to tell you what to try.

If you did the Kaspersky online scan, that does not fix nor remove anything at all, it is only diagnostic and creates a report.

Dr. Web is noted for being very thorough and I would suspect that is what did any removal.... quite possibly there were emails with attachments or something that it picked up....

Depending on whether you still have the tools or programs that were used: (and any backups they made)

Hijackthis= makes backups that can be restored.

Avast- quarantined items can be restored.

ComboFix- also makes backups

ATF Cleaner-- I'm not sure about this.

You were right to ask because you can easily get reinfected if you restore the wrong things.

You may have some of the old logs from scans you did, that would show what was found, where, and what was done with them.

The logs would be the best thing to look at as they cannot restore anything. Maybe you can locate those folders with data....

Read other 2 answers

This Toshiba Satellite A135-S4407 laptop (Vista Home Premium, SP2, 1GB RAM) used to run a lot faster, now takes 30 seconds to even launch simple programs. I followed all the instructions on the do-this-first page: ran cclean and ATF-cleaner, checkdisk, full (image) backup to an external drive, full Norton AV scan (no threats, removed 27 tracking cookies), msupdate and defrag have been on and succeeding regularly, did pcpitstop scan and removed 3 craplets from startup, driver check with Toshiba shows drivers pretty much up-to-date, loaded speedfan and checked cpu core temps (59-67C, both cores), no obvious lint buildup or fan blockage, tried to load and run Kaspersky, but it won't run if Norton Internet Security 2010 is installed, and I don't really want to uninstall that unless I have to. I ran DDS and RootRepeal, but don't know enough yet from looking at the reports to tell if any malware or rootkits are present. Everything in the dds.txt output looks legit for what's loaded on this laptop. This laptop could use more RAM (only 1GB w/Vista), and it has more startup stuff than I probably need, and I'm looking into that as well, but it used to be a LOT faster than it is right now. All the cleanup freed up about a sixth of the HDD space (39.5GB of 91.6GB is now free), but performance doesn't seem any better. Any help appreciated, and I really hope I'm not wasting your time!

DDS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 20:13:00.99 on Sun 01/03/2010... Read more

A:Vista running really slow, cleanup didn't help much

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

Read other 2 answers

Help! I've been trying for a few days to solve this, but MS and Google Searches haven't been able to help out at all.

On Windows 8 the Windows Store fails to start up on my wife's account. When you click on the app, you get the start screen for the windows store with the circle animation at the bottom, but that's it. It just stays on that screen, with the circle spinning around, and never goes any further.

It was that way on my account too. (Same computer.) Then on my login I ran wsreset.exe and it fixed the problem. But on my wife's login when I run wereset.exe, still the same problem -- wsreset.exe brings up the Windows Store start screen, then the start screen just sits there...

(Not really in order, especially since I've tried some of these a few times!)
1. Run wsreset.exe
2. Run sfc /scannow
3. Run DISM /Online /Cleanup-Image /RestoreHealth [as administrator]
4. Open a PowerShell [as administrator] and run Repair-WindowsImage -Online -RestoreHealth
5. Download and run the Microsoft UI App troubleshooter
6. Run [as administrator] powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

The most curious thing is that Windows Store works on my account but not my wife's account! The biggest difference is that she's running with a Windows Live ID and I'm just running with a local login. Don't know if that makes a difference...?

Please let me know wha... Read more

A:Windows store fails to start - "normal" fixes didn't help!

Hello Homercles, and welcome to Eight Forums.

Double check using the troubleshooting steps in the tutorial below to see if they may help.

Apps and Tiles Not Working or Responding: Fix in Windows 8

Read other 9 answers

Hi guys,

I have a bootable .toast file and I want to burn it to a DVD to make it bootable. However, I don't think Nero supports .toast.

I have tried putting .iso on the end, but I tried to boot it from startup, but didn't work.

I have Nero 7.

Thanks in advance

A:Solved: Burning .toast files onto DVD via PC?

Try this simple search;

Read other 2 answers


So whenever a program uses InstallShield to install or uninstall a program, it boots up, and the bar fills up preparing to run the Wizard, and right when it fills, an error message pops up: "An error occurred while launching the setup. The specified module could not be found," and then it quits.

This occurs anytime I try to install or uninstall anything that uses InstallShield. I've tried everything at the InstallShield troubleshooting site, including deleting a file in the registry (the problem key was there but deleting it didn't solve the problem), making sure I had admin privilidges, and emptying out the Temp folder. I can't reinstall InstallShield because it (ironically) requires InstallShield to install.

The one problem that I can think of would be that I just got back from college. At college, I logged onto a network to use the computer. Could this have something to do with it? I've tried logging onto the computer itself as the Admin, but the problem still occurs. This whole thing really sucks because the comp is pretty much useless not being able to install or uninstall anything.

Thanks for any help.

A:InstallShield doesn't work, none of the usual fixes work

Depending on what version of InstallShield you have here is a site that shows some of it's program errors >

Have you tried this site > http://consumer.installshield.com/

InstallShield uses the Windows Installer Service. It could be that Windows Installer Service has somehow become corrupted.
Check this site out > http://consumer.installshield.com/kb.asp?id=Q108201

As a last resort you might consider reinstalling your Windows Operating System on top of itself to repair and replace the corrupted or missing files associated with InstallShield and Windows Installer Service.

Just for your information, InstallShield is the oldest installer program company. However there is another that is completely free “Inno Setup” which you may have seen when installing some programs. Here’s their site > http://www.jrsoftware.org/isinfo.php

Read other 1 answers

recently i tried to update my nvidia driver and it failled and didnt install a thing, so i went on and tried ALL possible fixes ie the main one being uninstall all nvidia download your mobo and card drivers reboot use a file cleaner to uninstall all nivida files BUT the 2 latest then reboot into safe again and instll the mobo driver reboot then when i got to finnal install the latest nvidia card driver it fails

A:nvidia installer failed error all basic fixes FAILED

Quote: Originally Posted by emmett82

recently i tried to update my nvidia driver and it failled and didnt install a thing, so i went on and tried ALL possible fixes ie the main one being uninstall all nvidia download your mobo and card drivers reboot use a file cleaner to uninstall all nivida files BUT the 2 latest then reboot into safe again and instll the mobo driver reboot then when i got to finnal install the latest nvidia card driver it fails

Hi emmett82,

Please let us know what is the error you received while trying to install the driver update for the system.

First of all manually remove the drivers from the system by following the link below:

Uninstall Graphics Drivers

Then use driver sweeper to remove any left over driver files:

Guru3D - Driver Sweeper

Restart the system and then download the drivers from the link below:

Drivers | GeForce

Keep us posted with the results so we can advise you further.

Read other 5 answers

Help I've tried to use information off other posts to stop pop-ups from a possible virus/worm/adware but nothing so far has fixed them. A number of internet browsers are opening themselves onto amaena, and other "spyware fixing sites".
I have tried Nortons Antivirus, Spybot, Ewido & Smitfraudfix in both normal and safe modes. Nortons doesn't pick anything up and Ewido says I have adware.Look2me virus, but comes up with an error trying to fix it.

Any help greatly appreciated. I have attached the Smitfraudfix and Hijack logs...

Sites opening are:
http://img-cdn.mediaplex.com/0/7412/wind-sw1-en.html?&mpt=1155287195725&aid=mgcog4 http://www.amaena.com/securityworm81/?p=7&h=10&ax=1&ex=1&mpt=1155287948208&aid=mgcog4

Smitfraudfix (in both normal and safe mode) with no such luck. (LOG Attached)

SmitFraudFix v2.81

Scan done at 17:30:51.53, Fri 11/08/2006
Run from C:\Documents and Settings\User\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» Killing process
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
C:\WINDOWS\keyboard1.dat ... Read more

A:Pop-ups tried fixes and won't work

Read other 13 answers

hi guys I'm wondering which version of toast to get though both version have blu-ray which is pointless for my iMac.

would it be better to pay out $150 for Toast 9 or save $80 and get a clearance Toast 8?

Very rarely will i be burning audio CDs. And i wouldn't be burning DVDs all that much. I am a bit of a sucker to get the latest version of software but when you pay out a lot of money on a Mac you think twice about getting the latest software.

any help much appreciated.

A:Toast 8 Or Toast 9 - Which To Get For My Imac

i went for toast 9 being latest version.

Read other 1 answers

hello everyone, my Radeon HD 4870 idles at 78C and from what ive read online, its too hot. I've also read the common solution is to create a profile and then edit the onboard fan that way

the fix is:
if you make a profile in catalyst after turning on Overdrive( make sure clock and memory settings are correct). You can then go to the file "C:\Users\Bretware(username)\AppData\Local\ATI\ACE \Bretw are. XML. the xml file will have the same name as the catalyst profile you saved. right click and hit edit.

<Feature name="FanSpeedAlgorithm_0">
<Property name="FanSpeedAlgorithm" value="Manual" />
<Feature name="FanSpeedRPMTarget_0">
<Property name="Want" value="0" />
<Feature name="FanSpeedPercentTarget_0">
<Property name="Want" value="65" />

Change the value to "manual" and Want value to "65"

Save the file then reload your profile in catalyst.

the problem is that I cannot find the profile i saved even with the above header. I tried doing a search on my computer for the profile but no success. anyone have any ideas?

my OS is Vista 64bit. Thank you all for your help!

A:4870 too hot: fixes will not work

I'm not sure how a profile will work.

Your case cooling can effect the heat of your video card. the 4870 should be Ejecting hot air out the rear of the case - but if the inside of your case is already WARM, it could cause a problem. Try to remove the cover and blow a small fan inside the case and see if it makes a difference.

Also, the cooling system on the card could be defective (not installed correctly).

Read other 1 answers

I want to rage on Windows 10 Homegroup because of all the hours I have spent. The homegroup is detected, but after I enter the password the homegroup is no longer detected. When I run the homegroup trouble shooting it says there is a network issue. When I run the network trouble shooting it says there is a gateway issue, but "fixed".

What I have tried:

both computers are connected to router via eithernet cable (still setup)
turning off the computers and booting one up to start a new homegroup; start up second and attempt to connect to homegroup
go into ethernet adapter properties to make sure IPv6 is ticked (it is)
went into the admin panel of my router to make sure IPv6 was enabled (it is)
went into services and made sure the following services were setup as "automatic": Peer Network Grouping, Peer Networking Identity Manager, HomeGroup Listener, and HomeGroup Provider (still setup this way)
used regedit and went to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters to add "DisabledComponents REG_DWORD Value=0" (still setup this way)
Tried disabling antivirus (could it still be a firewall issue?)

I have been going bonkers


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD FX(tm)-8350 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 8156 Mb
Graphics Card: NVIDIA GeForce GTX 960, -1 Mb
Hard Drives: C: 111 GB (... Read more

Read other answers

I have Windows XP Media Center Edition 2005.
Recently certain some EXE's I open started generating the following error:
Runtime Error 429
AcitveX component can't create the object.
All EXE's with this issue have worked before. I believe this happened when I installed some microsoft updates.

Well, I have been searching google, microsoft, and every forum I can find for days. I have tried every fix I have found and none work.

I believe I narrowed down my problem to one file: scrrun.dll
Now matter what I do I cannot register it! I have replaced it multiple times and re-installed visual basic runtime 6.0 sp6. I downloaded some program that checks files for permissions, and I have full permissions. I don't know what to do. I get the following error:
dllRegisterServer in C:\WINDOWS\system32\scrrun.dll failed.
Return code was: 0x80004005
On some site it talked about dll entries in the registry. DON'T WORRY, I DIDN'T CHANGE ANYTHING YET! I searched for scrrun.dll with 'find'. It brought me to TWO entries next to eachother. They were slightly different, yet both refer to scrrun.dll. Upon examination of other entries, each dll only had one. Is this my problem? Below are screenshots.

[ARRR! Its says I can't because they link to another site!!]

A:Another 429 error, but other fixes don't work

Please, I am see many posts above me solved, but no one has even replied to mine!


-Tried deleting both reg. keys mentioned above
-Tried different versions of the dll
-Tried registering the same dll under a different name
-Spent a few more hours endlessly searching the internet

All resulted in failure.
Please guys, I am desperate!

Read other 1 answers

I installed IE7 and all went well. Could connect to internet and surf fine. But the install "broke" Windows XP Help and Support. When I tried to access via Start, Help & Support, the window did not open up. Yet Task Manager showed it running! Tried to open it via Run, HelpCtr.exe, but again the window would not open and Task Manager showed 2 copies running! I manually ended both in TM. Then I uninstalled IE7 via Add/Remove to revert to IE6 (which went OK) and Help & Support window opened up fine. So the file is not corrupt & the problem is definitely related to IE7. Broadband Reports forums says IE7 is known to sometimes break Help & Support.

I'd really like to try to install IE7 again, but I will only do so if there is a way to get the Help and Support feature to work (I do a lot of knowledgebase searches). Anybody know of a workaround or fix for this bug ? Or would I have to wait until MS gets around to offering a fix through Windows Updates?

There is a Kelly's Korner "Restore Help and Support" fix a member recommended to another user, but would those fixes work for IE7? Or were they written so they would only work with IE6?

A:Will Kelly's Korner Fixes Work With Ie7?

Could you provide a link to the thread in question?

Read other 5 answers

My (AX3400) Acer aspire computer doesn't have any sound. I tried enable/disable sound in my hardware manager and it doesn't do anything. I tried reinstalling my drivers automatically and it said I already had the latest drivers installed. Then I tried installing my drivers manually but I still have no sound. Then lastly I tried uninstalling the sound and rebooting my computer to let it automatically reinstall my drivers but my installation setup says the drivers were not successfully installed. My monitor (Compaq WF1907) has built in speakers and is compatible with windows 7. And yes the drivers I'm reinstalling are (apparently) compatible with windows 7, though I'm starting to think the driver description is lying to me. I'd like to try and avoid a system restore as an option. -Thanks

Read other answers

Hi everyone.

I am trying to install Windows 7 on my PC, having successfully done so without issue on my laptop.

I have tried to burn the ISO file onto various DVD's, all of which have failed. This is not helped by my DVD drive in my PC being dated, IDE. However, I burn the ISO image to DVD's using my laptop using IMGBurn at 4x speed (or lower) and the DVD always registers in my PC.

I get various errors depending on the DVD, all burned using the same ISO.

Sometimes it starts to install, only to be met with the "files missing" error, which I presume is a bad burn.

Sometimes I get the "driver missing" message. I have followed the advice, physically unplugging all drives except the HDD I wish to install Windows to and the DVD drive. I also tried changing the SATA setting to "AHCI" as recommended. This doesn't seem to be the main issue however, as I say, I often get as far as the "Expanding Files" stage before an error occurs.

To bypass the dodgy drive and dodgy DVD burning stage, I have tried to make a bootable USB drive. I firstly used Universal USB Installer, which worked fine. However, despite booting up the initial set-up page, it said no bootable drive could be found, odd given that it got that far.

I tried using the Windows 7 USB/DVD Download tool, however this just says "We were unable to copy your files".

Having tried every available option I have read on this very helpful forum, I f... Read more

A:Installation Won't Work - Tried All Suggested Fixes

I assume you have tried this, but in case you hadn't, take a look USB Windows 7 Installation Key Drive - Create

Edit: This may also interest you: post #5 by gregrocker

Read other 7 answers

I AM UNABLE TO ACCESS ANY OF MY EMAIL ACCOUNTS ON GMAIL AND YAHOO , WHEN I AM ACCESSING FROM MY HOME BROADBAND.WHILE ON SOMEONE ELSE'S COMPUTER OR FROM THE INTERNET CAFE EVERYTHING WORKS FINE.ON MY HOME PC, WHEN SIGNING IN TO GMAIL, THE RESPONSE I GET IS "WRONG PASSWORD", EVEN IT BEING CORRECT WHEN I SIGN IN FROM A DIFFERENT PC.I DONT KNOW WHAT HAS HAPPENED TO MY INTERNET CONNECTION OR COMPUTER and what is better in computer at the internet cafe.WHEN I CREATED A NEW ACCOUNT FROM MY HOME COMPUTER ON GMAIL, IT WAS SUCCESSFULL. BUT WHEN I LOGGED OUT OF IT AND TRIED TO RELOGIN - THE SAME MESSAGE WAS RESPONDED-"WRONG PASSWORD".THIS PROBLEM IS NOT WHEN SIGNING IN FOR MY E-COMMERCE ACCOUNTS SUCH AS ON www.irctc.co.inNow i have created account on hushmail from my home pc and its working fine.but the same problem persists for gmail , and yahoo that i am unable to access them from my home pc.I TRIED THE HIJACKTHIS UTILITY AND THE LOG IS:Logfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 17:38:14, on 28/09/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.17184)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WI... Read more

A:just didn't work on my pc

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

Read other 2 answers


I think I clicked on a bad link, internet explorer shut down immediately and then I began getting pop-ups in the task bar from some fake Malware program claiming that I have the W32/Blaster.worm:

- Cannot start any program file up, I get the infected with W32/Blaster.worm..error message and program closes immediately
- Task manager won't open, same error message popup from task bar
- Spyware Protection "designed to protect" ..window keeps coming up saying scanning system...appears to be trying to force me to buy it. I stopped the scan and another popup trying to get me to activate
- Another small window keeps popping up-Firewall warning-Hidden file transfer to remote host has been detected..then gives details of Remote Host transfer IP, computer name and another IP address. Gives 2 options.."Block Attack", which brings another window to purchase. Or, "Allow", which I did not click.

Here are my logs:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:48:00 PM, on 6/12/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\Documents and Settings\Greg Byron\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explor... Read more

A:Computer overtaken by malware - no .exe files work

Read other 16 answers

I have an Acer Power FH system with a Memorex CD/DVD optical drive.
Was using Windows XP and just did a clean install of 7 on a new drive.

The drive doesn't show up in my computer, or in device manager. It was available in XP and shows in BIOS. It showed briefly the first time I booted into windows 7, but when I double clicked it, it disappeared and never came back.

Maybe relevant: - it's a PATA drive and I'm using an adapter to connect it to one of the SATA slots on the motherboard. Dunno if it matters but it's set as a slave on channel 3, with the win7 boot drive being the master on channel 3. My other drives, both PATA and SATA, are showing up ok.


Fixes I've googled that don't work:

? Removing upperlimit and lowerlimit registry entries at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

? Disabling driver signing verification under the windows 7 boot options

? Manually disabling via command line with bcdedit -set loadoptions DDISABLE_INTEGRITY_CHECKS

? Downloading windows updates, including
Download details: Update for Windows 7 for x64-based Systems (KB974332)

? Showing hidden devices in device manager, scanning for new hardware, useless windows troubleshooter.


Am I hosed or what? Time to buy a new drive? Maybe rearranging things so the drive is connected via IDE cable?

A:Missing optical drive... none of the fixes work

Hello CreeDo,

Welcome to Seven Forums.

There may be a setting in bios to activate the sata port.

Hope this helps.


Read other 9 answers

I have a Dell XPS 8300 desktop, Windows 7/64, 12gb RAM. Boot drive is a 500GB SSD, and there's a 2TB SATA drive for data. I'm a photographer, so I need lots of data storage.

I just purchased a Toshiba MD04ACA500 5TB to use as a data drive (NOT boot).

My XPS 8300 can see the drive but insists it contains only 500GB of storage, not 5TB. I've done the following:
Run Diskpart from a DOS window;
Run Diskmgmt.msc;
Run a third party partition tool; and
I've also gone through Windows KB 2581408 procedure for adding a large drive.
No matter what I do, the drive is seen as only 560 GB.

Can I get this drive to work with Windows 7 and my Dell system? If so, how? If not, what's the cause?

Any help is much appreciated.

A:5TB drive seen as only 560GB - usual fixes don't work

Have you tried downloading latest Intel RST driver?
Also download Intel Matrix storage manager and check is full capacity of 5TB hard disk drive shown (just to mention it's capacity will not exactly be 5TB).

Read other 1 answers

Hello everyone, thanks in advance for the help.


Reformatting a HP Network with original CD. Delete both the C: partition and the partition on the disk [mbr] (something I'm not used to seeing) and reformat with NTFS. Windows copies files for installation and reboots.

Upon reboot I get the following error:

Windows could not start because of the following file is missing or corrupt:
Windows Root\system32\hal.dll
Please reinstall a copy of the above file

So I do a google search and try the following fixes:

copy hal.dll from windows xp cd
delete boot.ini files and rebuild it
chkdsk -r

and after all the didn't work, I just reinstalled Windows fresh again... which produced the same result.

I feel bad because this is my friends computer and it just had a virus and I figured a quick reformat would be the answer...

I even did a drive fitness test to make sure the drive is in healthy.

If you need any other info please let me know!

A:Missing hal.dll error; common fixes do not work

Try this:

Boot to the install cd and start a Repair Install

When the prompt for Press F6 to install thrid party drivers appears, press F5 instead.

You will be offered a scroll-down mini-window of HAL choices - select what you have.

Continue with the Repair Install.

Should now have the correct HAL.

Read other 9 answers

Just had a customer bring over a laptop with the above mentioned WSU.
I ran a Google and noticed that all the posts were today.
Came here to "Old Faithful" and found the Amazing Grinler's Uninstall right at the top of the page.
The important part of the fix is letting the crapware run a fake scan before being able to access the PC.

Thanks, Grinler.

Pete C

Read other answers

I have tried going into my (recently) working copy of XP and copying its HAL DLL over the "bad" one. When I tried to use the Recovery Console, my Windows installation was not even found on the drive. The command I tried was "bootcfg /scan." I ran check disk with the "/r" flag, but the scan did not turn up anything. I tried this after taking out the other HDD with Windows XP installed, and connecting it to my SATA 0 slot so that it would be master. (I had not realized that it was loading as slave to the other HDD. I had them installed in an order that went against my intention in the case, and the ordering problem followed from that.)


HDD1 - Seagate Barracuda with Win XP (my main copy of XP)
HDD2 - some HDD I used to use with Win XP on it, that I fixed by accident
HDD3 - Seagate Barracuda used for storage

I am not sure, but I think that one I have created a partition on both Seagate Barracuda drives. Otherwise, I have two partitions on HDD1. It has been a while since I made the partitions. Currently, my MOBO has them all running as IDE drives, though I thought that the SB drives were running as SATA, previously. This PC is a new build, which I will post in my profile or wherever the PC specs go.

Another thing I tried was to turn on the AHCI in the BIOS, and although I was able to get to the Windows XP loading screen, a BSOD flashed and my machine restarted soon afterward.

Could this error be caused by not having the same HDD configurat... Read more

A:Solved: HAL.dll problem, other fixes I have found are did not work.

Could you state what your problem is?

Read other 2 answers


I've just done a clean install of Win 10 on a Dell Latitude E6410. I didn't have acccess to Dell's own driver setup discs, so it's just what I got from Microsoft. Windows appears to run OK, but there's no sign of my DVD drive. That is, there are no DVD/CD entries in Device Manager, and no drive appearing in File Explorer.

I know the drive is fine, because I've set up the laptop as dual boot with Linux Mint, and it works perfectly well there.

I've tried doing the usual registry fix (reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001), and rebooted, to no avail.

I've checked HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}, and there are no entries for Upper or Lower Filters to delete.

There are no entries for IDE ATA/ATAPI Controllers in Device Manager.

There is one unknown device in the Other devices section, but from the driver details (ACPI\SMO8800\1) it appears to be the Dell Freefall sensor.

The Drive is a TSSTcorp DVD+-RW TS-U633F D500. Dell say they don't support Win 10 on this machine, and don't seem to want to provide a driver for it on the model specific page. I may have found one elsewhere, but as the drive doesn't appear in Device Manager, I don't know how to update it...

Can anyone suggest a solution?



A:Dell E6410 - No DVD after Win 10 install - Fixes don't work!

First, the ONLY driver for optical drives of any type is the default built in Windows driver. It has been this way since Win XP.

Since Linux detects it, this says its probably not disabled in the BIOS, although I would still check as Linux can do strange things. If its disabled or not detected in the BIOS, Windows will not detect it. Dell Calls the BIOS the "Setup" and its accessed by F2 at power on.

If the BIOS is OK, reinstall the Intel motherboard chipset drivers - even if the version you have is the latest. One of the things the chipset drivers do is identify all the devices on or attached to the motherboard.

There are chipset drivers on the Dell downloads but they are old. You can get the latest at Intel: Tablet, 2in1, Laptop, Desktop, Smartphone, Server, Embedded

Read other 0 answers

I have the Windows Recovery Virus. I have followed several different instructions on how to fix it but it is not working.

When I run the TDSS killer, no infections are found.
When I run the Malwarebytes Anti Malware program the only thing that comes up is the PUM.Hijack.startmenu, which doesn't seem to be the problem.

I have tried everything in both normal mode and safe mode but nothing is locating the actual virus.

Any help would be appreciated. I am running Windows 7.


A:Windows Recovery virus - fixes won't work

Hello Jon,did you run RKill first... then without rebooting and then run TDSS and MBAM?Run RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.Post the TDSS and MBAM logs.Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.Instead... Rerun MBAM (MalwareBytes) like this:Open MBAM in normal/regular mode and click Update tab, select Check ... Read more

Read other 8 answers

I have the yellow triangle with the ! in it with bubles that pop up from it stating,

System performance monitor: Warning

Security Alert: Spyware found

System Alert: [email protected]

System Alert: Malware threats

Security Alert: [email protected]

And these all rotate in that order. It'll pop up and stay up for a short but then goes aways. a bit later the next one pops up.


IE windows that pop up are

"Security center" with a url of "http://www.savetheinformation.com/v2/?gai=hamm_h1pop&gli=pop_1&gff=hamm_70888_ece195bd%208D32DF8BD3B84783A0C5FE37E2FC8659&eai=hamm_h1pop&eli=pop_1&eaf=hamm_70888_ece195bd%208D32DF8BD3B84783A0C5FE37E2FC8659&air=hamm_h1pop&lir=pop_1&afr=hamm_70888_ece195bd%208D32DF8BD3B84783A0C5FE37E2FC8659"



Also I get little windows that look like the windows that come up on a normal system but it reads,

"Security warning: New variant of [email protected]" - as the title

and the body is

&quo... Read more

A:Solved: have issues, fixes I've read don't work

Read other 13 answers

Well my new (Flex 5-1570 (Type 81CA) Laptop (Lenovo) - Type 81CA) has stopped charging. It says "plugged in, not charging". I did the the whole shabang of unplugging it overnight, and uninstalling the driver "ACPI-Compliant Control Method Battery" and restarting the computer, but none of that has worked. I bought this laptop 2 months ago, and the charger has never moved away from my desk before apart from me opening the box for it. The charging jack/hole thing is clear, fully intact and undamaged. That's all I got I think, hope you guys got something to help.

Read other answers

AntiSpySpider removal guide found here:How to remove AntiSpySpider and sockins32.dll (Removal Instructions)-GrinlerThis is my fist HJT log post,so please bear with me. The infected PC had the homepage and desktop wallpaper changed, the registry and taskmanager had "administrator access only" blocks put on themas well. I was able to get into the registry and task manager, but every few minutes the blocks areput back in place. Also, I get constant popups , the web pages that pop up reside on my hard drive,c:\windows\prom1.html through promo6.html, this is the main annoyance, I can't see where these popups are being launched, and I can't see what is reenabling the registry and task manger blocks.I have now processes running that refer to antispyspider, if fact no processes look out of the ordinary at all.Also, there are no references to antispyspider, or promo*, in the registry, I cannot see anywhere whereall this might be getting launched from.Any help would be appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:51:30 PM, on 4/14/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOW... Read more

A:New Antispyspider Variant - March 26/08 Fixes Don't Work

Hello synappzz ,

I apologise for the delay. If you still need help, please post back a new HijackThis log.

Read other 2 answers

Hi. Please see the attached thread regarding malware which has stopped me logging into Windows. Following the advice I have contacted the manufacturer and obtained the OEM reinstallation and repair disk.

I have run a repair but the problem has not gone away - when I try to login the user is immediately logged off.

Please can you advise me?

This is the original thread:



A:XP repair didn't work

A repair won't matter if you are infected. You need to ensure your HDD is clean. Have you completed the clean up in the other thread?

Read other 9 answers

Hi, this is my first post although I have used the website to help remove Windows Recovery virus. It appears that this virus has become rampant very quickly and is a real pain in the butt!I have followed various instructions posted on this website by many knowledgeable people ( I am you average "Joe" when it comes to pcs) and have managed to get rid of the virus. Malwarebytes didn't seem to cure it, telling me that, after removing 3 threats, my system was clean. It wasn't however, so I ran Superantispyware. This did the trick and cleaned the lot out. TDSS didn't find anything either.Of course, I then still had the annoying post-virus rubbish to sort out, such as missing files, shortcuts gone, start-up entries showuing as "empty", etc etc.I have tried running "unhide.exe" a few times, with AVG installed, no joy. I then uninstalled AVG, ran unhide again, still no joy. Unhide completed and told me that my files were now all visible, but they are not.Some things did come back, such as Sopcast and Spywareblaster but most remain hidden. I can access one or two through "Start"-"All programmes" etc but most are still showing as empty or have vanished all together, such as microsoft paint, word etc etc.I have still got photos etc.I did run Combofix b ut it didn't seem to make much difference.Please help, I would be really grateful,ThankyouMod Edit: Posted CF log data sent by PM to me, then moved topic back to MRL ... Read more

A:Unhide didn't work

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

Read other 49 answers

First off, this is an awesome site with a plethora of valuable information that has been so helpful to me in the past. This is the first time i've had to post though, since i've tried EVERYTHING to get rid of the irritating Malware pop up threats like cyberlog-x, networm-i. Trojanspy w32, [email protected] and [email protected] I'm starting to get scared because my computer is slowly getting more messed up (freezing etc.) I have followed the Smitfraudfix instructions and restarted in safe mode and all that jazz. I've used Spyware Doctor, Ad-aware, Trend micro, and Spybot Search and destroy. They find stuff and fix it, but the pop up bubbles keep happening I don't know what to do. The smitfraud fix seemed to help everyone else. Plese Help! I have attached my hijackthis.log and an Ad-awarel log.

A:Smitfraudfix Didn't Work

Hi spazfunk...if you still need help,can you copy&paste a fresh HijackThis log into the next reply.

Read other 1 answers

I had IE7 and MSN. I decided to upgrade the IE7 to IE8 for MSN. Once I did that it says there were errors and it wouldn't work. I could still access the internet via the MSN login seperate from IE but couldn't get the IE to work. So I uninstalled IE8 and reinstalled IE7. The IE7 window opens with tool bar but it won't access web (I can still access via MSN entry).

When I attempt to open the IE7 it says "unhandled exception in 3rd party module, module ntdll.dll unicode; v.4,0,5,1
Can anyone help?

A:IE8 for XP didn't work now reloaded IE7 won't either

System restore might be an option if you still have a restore point prior to loading IE8

Read other 3 answers

???? ????????? (????????+????????) ???????????? ?????????? ?????????. ????? ???????? ??? ???????????????? ????? ? ????????. ???? ??????, ? ??? ???????? ?? ????????.??? ??????? ?????? ????????? ?? ???? ????????.

A:Didn't work microphone

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

Read other 1 answers

ok... this may not make sense, but.......

My work uses the Novell Netware Logon thingy whenever you get on the computer. Before I actually worked here and was just a volunteer, I used the name and password of an ex-employee, Anne. I never had any problems at all. I used my AOL and YAHOO and things were just fine.
When I got employeed here, they changed my name and password for me, and the settings on my computer changed. Now that I am logging on using my own name and password, my computer has gone haywire. Pop-ups show up on my computer all the time, whether I'm using Internet Explorer or not. CONSTANT pop-ups. It's gets so bad that I can't even do typing work in Microsoft Word because they pop up so often...
I also get a message whenever I log on that says:
" wintask.exe has generated errors and will be closed by Windows. You will need to restart the program error log.”
I’ve ran Spybot and Adaware and even thought it finds problems, THIS problem has yet to be fixed by running these things.

The computer guy here is NO help, which means I’m going to have to do this myself…. Can anyone help?!

A:Solved: it didn't work

Read other 6 answers

I have a persistent pop-up for a security program it wants me to buy. I did not have system restore set up on the computer. I ran rkill.exe but the program continues to pop up. I also ran malwarebytes. What else can I do? Thanks!

A:Tried rkill.exe but... it didn't work

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log c... Read more

Read other 5 answers

My Windows 7 computer was infected with the Windows Recovery virus which I removed. Some icons on my desktop and everything in my "All Programs" were still missing and I tried using unhide.exe to fix it. But, it didn't work; if you ask me the program did nothing. I even tried restarting after running the program but the problem is still there.

I would like some immediate help please. I'm beginning to think the files are hidden for good. I don't want that to be the case.

Thank you.

A:Unhide.exe didn't work!

Please download SystemLook from one of the links below and save it to your Desktop.Download Mirror #1Download Mirror #264-bit users go HEREDouble-click SystemLook.exe to run it.Vista\Win 7 users:: Right click on SystemLook.exe, click Run As AdministratorCopy the content of the following box into the main textfield:

%Temp%\smtmp /s

Click the Look button to start the scan.When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.Note: The log can also be found on your Desktop entitled SystemLook.txt

Read other answers


I have a similar problem to that found at: http://www.bleepingcomputer.com/forums/topic396978.html

My Windows XP computer was infected with what I believe was the Windows Recovery virus, which I nelieve I removed using Malwarebytes. However, some icons on my desktop and everything in my "All Programs" was still either "Empty" or missing and I tried using unhide.exe to fix it. But, it didn't work.

If anyone could please help, I would be forever grateful.


A:Unhide.exe Didn't Work

Hello Caitlin and to BleepingComputer!

Have you run any temp file cleaning utilities?


Read other 54 answers

Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted

Microsoft (R) Windows Script Host Version 5.6
Random Runs removed from HKLM


»»»»» Searching by size/names...

Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.
Directory of C:\WINDOWS\system32

»»»»» Misc files.

This is the text I got. But the problem persists. It didn't get fixed at all.

A:Fixwareout didn't work

Hi and welcome to TSG,
If you have taken anything out of startups via msconfig please go to Start – Run – type in msconfig – click OK and click on the Startup tab. Click on Enable All then Apply and OK. Then please do the following:

Click here to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


Read other 1 answers

i have IE popups ("System Security Caution") even though i'm running Foxfire.

I ran hijackthis, then smitfraudfix (safemode), but i'm still getting the popups.

Following is the current hijackthis log. Thanks for any help!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:16 PM, on 10/29/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy... Read more

A:help please! smitfraud didn't work

Please download ComboFix.exe

Save it to the Desktop

Double-click combofix.exe to run the program
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

Now, run HijackThis once again to obtain a new log.

Please post the ComboFix.txt, and a new HijackThis log in your reply.

Read other 1 answers