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Keyboard and Mouse not working on New Optiplex 3040 mt

Q: Keyboard and Mouse not working on New Optiplex 3040 mt

Recently i purchased 10unit of Optiplex 3040mt for my office use, after installed win7 32-bit i just can use for a few minutes after that my keyboard and mouse is not responding at all but the light on devices still ON. In the few minute after i boot my window i install the remote software so that i can remotely and install the software and driver, I just install the Graphic, audio,network driver and chipset because normally if mouse it will be install automatically but in this case it is installed as Standard PS/2 Keyboard and Microsoft PS/2 mouse.
Please advice if i need to installed any other driver , because so far i just installed those 4 driver. Thank You

RELEVANCY SCORE 200
Preferred Solution: Keyboard and Mouse not working on New Optiplex 3040 mt

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Keyboard and Mouse not working on New Optiplex 3040 mt

There are 2 chipset drivers for Win 7, 32-bit. Did you install Intel Chipset Device Software and the Intel Management Engine Interface Driver? (And you also need Intel USB 3.0 eXtensible Host Controller Driver for the USB3 ports.)
You can try this:

Open Device Manager and expand list under Human Interface Devices
Double-click each entry and look for a Power Management tab
If it has that tab, click it and the uncheck the box "Allow PC to turn off..."
Reboot when done and see if that solves the problem.

If not, check the Windows Power Options settings to see if Windows is turning the ports off.
EDIT: Since these are PS/2 devices, you may have to look for the Power Management tab under Keyboard and under Mice in Device Manager, instead of under Human Interface Devices in Device Manager.

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RELEVANCY SCORE 98.4

Recently Bought Dell optiplex 3040 and installed windows 10 pro 64bit operating systems, but accidently keyboard (model: kb216p) which i received with pc not working. while replug it is trying to download driver but no success. i hope you will give a solution asap.Yours Truly,Mohammed Palakunnu

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RELEVANCY SCORE 98.4

Recently Bought Dell optiplex 3040 and installed windows 10 pro 64bit operating systems, but accidently keyboard (model: kb216p) which i received with pc not working. while replug it is trying to download driver but no success. i hope you will give a solution asap.Yours Truly,Mohammed Palakunnu

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RELEVANCY SCORE 81.2

Have speakers that worked on old computer.  when I'm on the speaker/headphone tab of the dell audio setup, and click the speaker icon... there IS noise coming through them.  But no noise when I try youtube or even a video on the dell website.  The sound is not muted, and the when I click on the sound icon down by the clock/date, it appears that there is sound coming through.  Speakers are on, volume is up.  What is going on?  How do I fix it?
TIA
Byrdie

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RELEVANCY SCORE 81.2

Hello all, we have some Optiplex 3040 Micros and have installed the Intel AC 8260 wireless card the same one listed on Dells build page. I have installed the drivers from the Dell downloads page and the OS Win10 64bit sees the hardware just fine. The problem is the wireless card although active does not see ANY wireless networks around it. I have the same issue on 3 new 3040's using 3 different cards. BIOS is updated to the latest 1.4.11.
Has any one used WLAN in the 3040 micro and if so what did it take to get it to work.

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RELEVANCY SCORE 80.4

This is happening on brand new Optiplex 3040 mini towers fresh out of the box at our company.  It only shows a black screen if I use the built-in display port.  I added an EVGA PCIe video card so I could configure the PC and that works perfectly - even the display port works.  The PC is configured and ready to go until I pull the video card out, at which point the built-in display port stops working as well.  Any clues?

A:Optiplex 3040 minitower display port not working.

See this list of compatible monitors for the builtin graphics--
www.dell.com/.../List-of-compatible-monitor-models

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RELEVANCY SCORE 80.4

Hi
I have a brand new Dell OptiPlex 3040. Whenn I connect two monitors only one is detected (the one plugged in at the HDMI port). I can't get the display port working.
Is there any solution?
Environment: Win 10 64 bit, graphic drivers are up to date, so is the BIOS.
Thanks

A:OptiPlex 3040 micro DP not working when two displays connected

Josibu,Many users have reported that HDMI is buggy in Windows 10.Below is information to that may help.Set your secondary displayIf you’re using HDMI to connect a second display try setting it over at NVIDIA Control Panel, or if you use AMD graphics use its control Panel instead. The process is the same for both cards.Open Nvidia Control Panel.Go to Set up multiple displays.If your HDMI connected display isn’t showing try checking and unchecking the other ones on the list.This sounds like an obscure solution, but some users have reported that it has helped them to enable their HDMI display.If that does not work for you try installing the Windows 7 video card driver in compatibility mode. Below are instructions for installing the driver in compatibility mode.Install drivers in compatibility modeWindows 10 still has compatibility issues with drivers, so sometimes it’s best that you install them in compatibility mode.Right click the driver setup file and choose Properties.Then go to Compatibility tab.Check Run this program in compatibility mode and choose Windows 7 from the list.Click Apply and OK.Run the setup file.

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RELEVANCY SCORE 80.4

Hi 
We are trying to get a video conferencing solution working on the OptiPlex 3040 Micro, but always get echo on the audio. We have tried updating to the latest audio drivers for the 3040, but that has made no difference.
We have tried the system on a 9020 and with the RealTek drivers (R2.79) for that  you get the option for echo cancellation. When it is switched on it works really well. If we try those drivers, both machines are using the ALC3234) the microphone is disabled completely on the 3040.
And help/suggestions would be really appreciated
Frank 

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RELEVANCY SCORE 79.2

hi

bought an old Dell Optiplex GX280, booted up, usb mouse and keyboard are seen and im asked to click continue [or similar] to install drivers for them. but of coarse i cant as they dont work in the first place. same problem with a serial mouse,,,any ideas anyone

what is topic description/title for
thanks

A:Optiplex GX280 keyboard & mouse not working becuase i cant install drivers

Hi, I'm guessing that this is not a new install of Windows XP?

Do some test. Turn on the Power and when the Dell logo appears Press the F2 key for the Bios Setup and see if that works, Same with F12. F12 is the boot device menu. If so then that is good. If not then report back. That will determine if the Keyboard is working at all.

Is your GX280 one of the ones that has a PS2 port for the Keyboard and Mouse? If So borrow them if You can and use them to click to install the USB ones. This is an example. http://www.ebay.com/itm/New-OEM-Dell-OptiPlex-GX280-IO-Serial-PS2-Panel-board-with-cable-T4444-0T4444-/350632562578
I do not vouch for this vendor, I only use them as an example.

The reason I asked about the PS2 ports is there are several versions of the GX280 as I remember the model. Some have PS2 ports in the card slots area. Those hook up to the motherboard with a cable.


Quite often if you let it sit at the login screen and then tap, Not Hold, the power button so it shuts off, The keyboard and mouse will work on the reboot.
Good Luck
Roger

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RELEVANCY SCORE 78.8

Hi,
I have a issue with my Optiplex 3040, core i3 work station. I am trying to extend the the display, but things are not working. Only the monitor with DP -DP connection (Monitor 2) is detecting all the time, the other one (Monitor 1 ) is unable to detect. Is this expected or not ? Here is my configuration :
Optiplex 3040
HDMI (OUT)                                                                                DP (OUT)
|                                                                                                 |
HDMI (Male) to VGA Female                                             &... Read more

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RELEVANCY SCORE 73.6

Recently our secretary informed me that in the past 2-3 months she had a strange occurrence twice:
The 3040 micro (running windows 10) was locked and making a beeping sound (she couldn't describe the pattern, but must had been very noisy since she mistook it with an alarm going off)
On the monitor there was a blue (not 100% sure about the color) screen, with a big computer icon in the center, no description or text whatsoever, no windows taskbar or anything. Underneath this central icon, was a smaller one with a speaker icon that you could click on (from what she explained the mouse was working) muting the beeping sound.
The only escape route was the power button of the computer.
At first I thought it must have been the new Windows 10 BSOD. When I googled it though, I couldn't find any similar incident, the BSOD appears different from her description too. I checked the event log, but there was nothing critical or error that I couldn't account for. It has Kaspersky internet security installed and it's up to date so I doubt it's some virus/malware; Plus the computer is new (4-5 months).
Now I'm wondering if it was indicative of hardware failure or power surge. I asked her to take a photo next time she sees it, but I thought I'd ask here in the meantime.  - I've seen computers coming up with a screen from the MoBo informing me that the computer was locked in order to avoid damage from a power surge that just happened. But never seen one with ... Read more

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RELEVANCY SCORE 68

in the past with the optiplex 3020 I was able to connect a VGA monitor even thru the DP, by getting a $10 converter from DP to VGA.
in the 3040 model, they dont work. not a DP-VGA nor does the HDMI-VGA work.
Is there any way for me to get my VGA monitor to work on the 3040 computer? Even just one monitor would help. Or would I have to buy a new monitor with digital connection??

Thanks,
Shia

A:Optiplex 3040 with VGA

What form factor 3040, mini-tower, small form or micro form?
Do you have an add-in video card or only onboard Intel video?  A VGA port was extra-cost option on the 3040.
Have you checked BIOS setup to make sure the video output is set to Auto?

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RELEVANCY SCORE 67.2

So I recently got a Dell Optiplex 3040 SFF for a good deal. It came with an i5 6500, 1TB HDD and a Single Stick of 8GB DDR3L. I've been reading the specs for the Optiplex 3000 series and they just came with an i5. I was just wondering if it's ok to replace the CPU with an i7 6700 non K, since i have one just lying around. I'm also planning on adding a low profile GTX 1050Ti (Msi probably) Will the 180W PSU that came with the computer support those upgrades?

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RELEVANCY SCORE 67.2

I have just purchased these for school and need to split the HDMI to 2 x VGA to run the interactive board & the monitor - anyone else out there doing this?

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RELEVANCY SCORE 67.2

Hi, I tried to replaced the original 4GB non-ECC ram with 2x8GB ECC MT18KSF1G72AZ-1G6 ram but system tilt with beep sound. I tried to mix 4GB non-ECC with 8GB ECC ram and system prompted it doesnt support mixed ECC and non ECC ram. I upgraded the BIOS to latest 1.46 but it doesnt help. May I know how to install these 2x8GB ECC MT18KSF1G72AZ-1G6 ram to Optiplex 3040. Thank you

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RELEVANCY SCORE 67.2

Using Optiplex3040 SFF came with 128GB SSD..Its HDD bracket has sendary 2.5" HDD mounting space, but doesn't have spare SATA port nor power socket. (Has 2 SATA port on board. 1 is being used by ODD.)Do you think we can add sendary HDD to this model?

A:Can Optiplex 3040 SFF install 2nd HDD?

Only externally - not internally.

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RELEVANCY SCORE 67.2

Hello everyone . Just want to ask , can pentium g4560 work in dell optiplex 3040 ? Both of them got same socket 1151 .

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RELEVANCY SCORE 67.2

Hi! What is a name for a part number or flex connector capable into motherboards optiplex 3040 for VGA displays? See the pic. TY and sorry for my bad english....

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RELEVANCY SCORE 67.2

First I want to re-emphasize just how bad Dell support is. I went through something similar with an Optiplex 3020 32-bit video driver for Windows 10. Dell doesn't care about problems. They just wanted a credit card. Here we are again....
There is a problem with the Optiplex 3040 and SSD drives. I have four of them out in the field that will, on occasion, reboot for some reason (has to have something to do with the SSD) and when they reboot it immediately goes in to diagnostics and says there is no hard drive present. The fix is simple. Turn it off and turn it back on and it boots fine but there is obviously some conflict with the Optiplex 3040 and SSD drives.
So... I get in chat with Dell and guess what? They don't care. It isn't their problem. They would be interested if I gave them my credit card info. So I took it a step farther and asked is there was some kind if database with reported issues by model. I was told no! You got to be kidding! Dell gets reports of problems and they don't document it or take it serious???? What a jaw dropper. I know Dell support was horrid, always has been, but this goes beyond horrid!
So Dell is obviously clueless. Any users have issues with the Dell Optiplex 3040 and SSD drives like I am having?

 

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RELEVANCY SCORE 67.2

I've disconnected default SSD (Samsung) in order to connect new emty SSD (Transcend). I was in need to clone my laptop's HDD on this new SSD as a transit SATA port, because I've got only one SATA to USB connector, used by laptop's drive. I've successfully cloned my drives, disconnected all new drives, connected default SSD (samsung) and - no OS boot. I've not changed ANY BIOS settings.
Ok. I've a look on BIOS settings, and I see NEW (almost disconnected) SSD (Transcend) as bootable device. And NO Samsung SSD in boot device. Only Transcend which is no more connecned to motherboard. In SATA I see only Samsung SSD connecned, but I don't see it in BOOT section. 
I've restored to factory and than to default settings with no effect. Than I've cleared CMOS - no effect. I see disconnected SSD device in BIOS BOOT section. What I'm doing wrong?

A:Dell Optiplex 3040 SFF

I've changed firmware of my BIOS. Downgraded it up ti 1.2.3 version, than upgraded it again. No effect. Old SSD doesn't appear. BUT in Legacy boot disconnected drive is still present. I cannot delete it. cannot change it to connected SSD drive. I guess it's somewhere in Legacy Option ROMS, and must be changed - but there are no options in this BIOS section. I'm gonna hate UEFI

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RELEVANCY SCORE 67.2

Hello,
we encounter a strange problems to operate the wake on lan with dell optiplex 3040 , when the PC is turned off you can turn it back on if the magic packet  is sent within 5 or 10 seconds .Afters this no more WOL is possible. 
bios options are (ver 1.4.3) :
deep sleep control = > deactived
Wake on lan => lan only
block sleep has tested => ko
3 versions of the realtek drivers lan card has  been tested with unchecked power options , and then test by disabling some option .. nok the wol is not stable
Few version of windows . Tested OS : Windows 7 Pro and Windows 8.1. (With or without deactivating the Quick Start ) 
This is not append with other optiplex (7010, 7020 and 790)  model on same site with same switch and routers. 
Lan card is a Realtek PCIe GBE Family Controller (DEV_8168). 

 Any idea ? 
Thanks 

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RELEVANCY SCORE 66.4

I would like to replace the PSU on the 3040 MT with an EXTERNAL aftermarket unit. First, I need more power to run a better GPU and multiple drives. Second, I prefer the heat outside the case anyway. I am using the Moddiy 24-pin to 8-pin Dell Mobo adapter cable.
Someone said that the Antec EarthWatts EA-380D Green would NOT power on my computer (actually they said the EarthWatts series would not work) though they failed to elaborate in any way as to why.  
According to the specs I can find, there is no reason why it should not work provided the cables are run correctly.
Is there anyone here that can expand on WHY or the EarthWatts series will not work? If it does not work, can someone please recommend a PSU of 400 watts more or less that WILL work. Again, provided the cables are taken care of.
Thanks very much!

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RELEVANCY SCORE 66.4

I have connected a monitor to the displayport with a DVI converter, and DVI cable and installed a DELL DVI card to the PCI port and connected an other monitor also with DVI cable to this DVI card.
PC does not see the DVI card/monitor. I have tried it with other optiplex 3040 and other DVI card but got same results.
What can be wrong in this configuration?
Thank you 

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RELEVANCY SCORE 66.4

I have an optiplex 3040 with a display port to VGA adapter connected to an Acer 24" monitor.  Every other day or so the screen will have flickering horizontal lines on it periodically throughout the day.  Sometimes powering the monitor off/On resolves this sometime it doesnt and they go away on their own..... One day the screen had horizontal pink lines going across it.  That time it didnt go away until I power the monitor off/On.    I tried a HDMI to VGA adapter, I tried a different monitor, updated bios and video driver.  Any thoughts or suggestions?

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RELEVANCY SCORE 66.4

I replaced the CPU on my Optiplex 3040 SFF that originally had an i5 6500 with an i7 6700 I had that was just lying around. It booted up into windows but when i check the system information it still thinks that it has an i5? Is it going to cause issues in the future and should I reformat my windows? Thanks for the answers.

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RELEVANCY SCORE 66.4

Hi All,
I'm just curious what the maximum number of displays is for this model.  I've only got the Intel 530 Graphics no extra AMD or NVidia card.
The reason I'm asking, is I'd like to add one or two USB video adapters, and want to be sure that the 3040 can actually support the additional displays.
From the Features and Design page:"Support for two displays: DisplayPort, HDMI and optional VGA connectivity allows greater visibility of your tasks. "
But I think that's is just referring to the built in video outputs.
Thanks!

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RELEVANCY SCORE 66.4

Need a solution to run 3 monitors on an Optiplex 3040 SFF. Desktop has one HDMI and one DP integrated into motherboard.
Are there any inexpensive y-adapter solutions or would I need a new video card?
If new video card needed, any recommendations?

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RELEVANCY SCORE 66.4

So, we have a wee 3040 here that my mates kid is using. Hes got his hands on a generic 8gig stick of PC 12800 and planked it into the 3040 along with the existing 4gig stick and it wont post. As we have other parts about we tested the following1: Its own normal 4 gig stick  - POSTs2: the new 8 gig stick on its own - wont POST3: the new 8 gig stick with the original 4 gig stick - wont POST4: the new 8 gig stick with another 8 gig PC10700  - wont POST5: two sticks of 8 gig Pc10700  - wont POST6: put the new 8 gig stick in another system on its own or with other memory - POSTs fineso from what I can tell the issue is with the optiplex itself, have to confess ive never seen this and we use 3020's and 3040's in work so not exactly unfamiliar with them.Any suggestions, Anyone seen this before?
 

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RELEVANCY SCORE 66.4

I've ordered a Dell OptiPlex 3000 3040 SFF desktop, and need to install a serial port. Can anyone tell me what will be compatible for this hardware? E.g. Will a standard low profile PCIe card be installable?
Many thanks,
Martin.

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RELEVANCY SCORE 66.4

Hi dears ,

I bought new Dell OptiPlex 3040 mini tower the CD room is on horizontal but Dell logo is vertical ?

Should I use it as vertical or horizontal ?

I prefer Horizontal for space .

thanks in advance 

A:OptiPlex 3040 HORIZONTAL or VERTICAL

You can lay it on one side but not the other because the DVD would be upside down and vents would be covered.  

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RELEVANCY SCORE 66.4

Hello,I have dell OptiPlex 3040 Mini Tower. In the owner’s manual it shows that there is on option for SD Card Reader that can be installed in this computer, but I am unable to find any information about it – part number, link, specs or anything else about this card reader on Dell’s website. I would like to purchase and install one in my computer, but I cannot figure out how to order this part or accessory. Any help or suggestion would be much appreciated.Thanks

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RELEVANCY SCORE 66.4

I have a new Optiplex 3040 running Windows 10 and are trying to add a PCIe Parallel port card to it but windows does not recognise the card. I have tried digitus and Unitek ( Y5707 ) with the latest WIndows 10 drivers supplied from China but no go !!
Can anybody help please ?
Michael

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RELEVANCY SCORE 66.4

We have a number of receipt printers that we've been using via serial cable. With some new software in the future, I've been moving them from serial to USB and have had no issues. We did have to order about 8 new PCs and I can't get the receipt printers to work on any of them. The printer vendor hasn't been very helpful so I'm kind of stuck. I'm installing the printers the exact same way but when I power them on, Windows is saying it can't recognize the USB device and it's showing as Unknown Device in Devices and Printers and Device Manager. All of the PCs, new and old, are Windows 7 x64. The only thing that's different with the new ones may be the USB ports. They're Dell Optiplex 3040 Micro computers that have 2 - USB Charge ports | 1 - USB smart power on port | 3 - USB 3.0 ports. I believer our old PCs all have USB 2.0 ports, which may be the problem. Doing some research, it appears that the 3040's use xHCI on the USB ports which sometimes cause issues with legacy drivers. Is there a way to disable xHCI and see if that's the issue?

A:Disabling xHCI on Optiplex 3040

XHCI is XTENSIBLE HOST CONTROLLER INTERFACE aka USB 3.0  You cant disable this unless you don't care if NONE of the USB ports work properly.  There is no such thing as making USB2 drivers work with USB3 ports.  There is also no support for Skylake and 3RD party USB Serial printers and Drivers here on the Dell Site.
Dell makes Special Windows 7 builds for Skylake.  There is NO Downgrade Rights for Home Versions of Windows 10 only the PRO versions.  And Dell is not obligated to provide you with downgrade media.   There is support for windows 7 on newer dells but its not free.

You must install the eXtensible Host Controller Interface drivers for windows 7 as well as the CHIPSET Drivers for windows 7.   Skylake Systems are NOT SUPPORTED with windows 7 by microsoft.
Only WINDOWS 10 is supported.
Otherwise you have to find OLDER Dells and use them.
https://www.walmart.com/ip/112687721
 

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RELEVANCY SCORE 66

I have two 780 Optiplex desktop systems that I use side by side in my office set up. I am looking for a way to be able to control both using the same mouse and keyboard. Right now I'm using a separate keyboard and mouse for each and it is a <removed> as you might have guessed. I have tried the ShareMouse software and it doesn't work well at all, so I uninstalled it. Does anyone have a good solution?

A:One mouse and keyboard for two Optiplex 780 desktop systems

To share a single mouse and keyboard to two systems, you should look into something like this.

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RELEVANCY SCORE 66

Hello,
During boot the way my USB keyboard works is pretty limited - only first key press works, then nothing until reconnecting keyboard. It means that to go to BIOS I must press F12, disconnect keyboard, connect it again, press down, reconnect keyboard, press down, reconnect keyboard etc. 
When I'm in BIOS it's the same. USB mouse in BIOS doesn't work at all, I can only see cursor. In both Windows and Linux, all usb devices work properly. I'm booting in legacy mode.
I disconnected all devices but keyboard, tried to connect it to all of 10 ports, issue persists. 
I couldn't find matching issue while search google and this forum. Anyone know that issue?

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RELEVANCY SCORE 66

I have two optiplex 740s. My work one just got double monitors via a usb to vga with no problems. My one at home pluged it in, and it froze i restarted it and the keyboard and mouse dont work??!?!?!?!?!?!!??!?! Went out got brand new set of keyboard and mouse and the same thing happens i put in the BIOS boot password then it stops working

HELP!.
 

A:Solved: optiplex 740 Keyboard and mouse error.

Check if there are any missing pins? Are they in fully?
 

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RELEVANCY SCORE 66

I have two 780 Optiplex desktop systems that I use side by side in my office set up. I am looking for a way to be able to control both using the same mouse and keyboard. Right now I'm using a separate keyboard and mouse for each and it is a <removed> as you might have guessed. I have tried the ShareMouse software and it doesn't work well at all, so I uninstalled it. Does anyone have a good solution?

A:One mouse and keyboard for two Optiplex 780 desktop systems

To share a single mouse and keyboard to two systems, you should look into something like this.

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RELEVANCY SCORE 65.6

Hi, I bought an optiplex 3040 Small form factor machine running win7 initially but I restored windows 10 on it. i've had it only 2 days now, but I have detected two problems alarming - I'm trying to find information on whether they are common problems with this model or I have a faulty unit:
1) I have a USB2.0 3.5" HDD dock (with its own power supply) that when connected on any USB port and whaving any HD docked, after a couple minutes will start disconnecting and reconnecting in rapid succession. On other computers the dock is running rock solid stable. I'd worry that it might be my particular 3040, but I've read that Windows 8.1/10 has this issue. The event viewer doesn't show anything abnormal, other than a warning with ID 51: An error was detected on device \Device\Harddisk1\DRx during a paging operation.
Anybody who could comment on that?
2) I realized that if I try re-connecting the HDMI plug while the machine is on (eg disconnect it and then reconnect it), it will cause the system to instantly reboot - this is reproducible inside windows, inside the bios or while memtest86 is running (booting from a USB thumb). I'm driving a VGA monitor with a small belkin VGA-to-HDMI adapter, and the problem will appear even if the VGA cable is not connected at the other end of the adapter.
My guess is that the HDMI plug when inserted short-circuits the machine. While this is not a huge problem (I could make sure to shutdown the computer before unplugin/pl... Read more

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RELEVANCY SCORE 65.6

On January 10th a new BIOS update was released for the OptiPlex 3040 which added 'Windows 10 Enterprise support'.
As we run Windows 10 Enterprise on these machines I'd be interested to know what support this BIOS update actually adds and whether we need to spend the time updating the existing machines.

A:OptiPlex BIOS 3040 1.4.11 and Windows 10 Enterprise

This is mainly a user-to-user forum and only Dell can answer that question.
If your company has an assigned Technical Account Manager, that person may be your best resource.
I guess you could update one of them and see what changes and/or new options are available in BIOS...

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RELEVANCY SCORE 65.6

I have just configured an Optiplex 3040 for a customer to run Virtual XP machines for his CNC mills.
I upgraded from windows 7 Professional to Windows 10 64 Bit Pro as the replacement CAD/CAM software he is trialling needs this 64 bit OS.
Apart from a lot of research to find out why I couldn't boot from the Windows 10 DVD media to install Windows 10 (not included in the Dell FAQs) everything runs OK. However there is one niggle in that on boot the Numlock doesn't stay on.
I have checked the bios and the relevant setting in the Post section is ticked and the Numlock LED comes on during Post but then goes off as Windows 10 loads. This is not a big problem but rather annoying as the customer uses the numeric keyboard a lot for data entry of measurements.
Is this a bug in the Dell Bios or is it something to do with UEFI?
Many thanks 
Fozzie

A:Optiplex 3040 - Numlock does not stay on after boot

On some Inspiron models, disabling Fast Startup from inside Windows 10 fixes that problems. So you might try that....
1.Type Control Panel in the search box.
2.Click Control Panel.
3.Click Power Options.
4.Click Choose what the power buttons do.
5.Click Change settings that are currently unavailable.
6.Scroll down to Shutdown settings and uncheck Turn on fast startup.
7.Click Save changes.
8. Reboot

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RELEVANCY SCORE 65.6

I am using a Trendnet KVM (Keyboard, Video, Mouse) device to switch between this Optiplex 3040 and an HP PC. Every time I switch back to the Dell I get an error saying USB Device not recognized. I have used this same KVM on several different PCs and it always works fine.
Any suggestions, please?
Thank you.

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RELEVANCY SCORE 65.6

I am not able to find the usb drive when using the system restore disk. If the system boots up it will find the usb just find and fill exists in the  root WindowsImageBackup directory on the usb. The system are brand new and 3040 model with windows 7  64 bit. It seems OptiPlex 3020 worked just fine and found the image location but all my 3040 do not find them. I talk with Dell support for 4 hours and they just though it was a bad motherboard...I said I did not think so since all of the pc I have will not find the usb during system restore.
I check the BIOS also legacy is on and rom is on. Boot order hard drive, usb. cd/dvd . I hit f12 at start up and select cd/dvd to boot where my recovery disc is. and opens fine but never sees the usb drive to find my image.
Could I load usb driver from C: drive? If so which one?

Thanks in advance!

A:OptiPlex 3040 - USB not found when doing System Recovery

I am confused by your post. Is the image on a USB key or CD/DVD? If USB key, you should be choosing Removable Drive, not Optical Drive?* Restart the computer* Press F2 to enter the BIOS setup* Go to System Configuration* Go to USB Configuration* Set to All Enabled (Boot Support, Front USB Ports, Rear USB Ports)* Insert the USB key into a USB port on the rear of the computer* Press F10 to save and exit* Press F12* Choose Removable Drive

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RELEVANCY SCORE 65.6

All, we have a lot of 150 computers of Dell 3040 and we recently started having issue with them. Their NIC gets disabled on restart. Then we have to goto BIOS and enable the NIC. 
This is the same issue reported with Optiplex 5040.
Can someone please share your thoughts on this. 

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RELEVANCY SCORE 65.6

Hello
I am using MDT 2013.  I've imported the driver pack for the OptiPlex 3040 from Dell for Windows 7 x64.  After MDT installs the OS, it reboots into Windows to begin initialization but it never finishes.  Instead it reboots again and goes into the Dell Diagnostics utility and runs a test on memory. 
After the test runs, it tries to boot into Windows and I end up selecting "last know good config."  It finally loads windows but then none of the USB ports work.  I have to remote into the pc to manually install the USB and chipset drivers to finish the MDT deployment process.  This has happened on multiple machines and is a repeatable process.  Is anyone else having this issue? 

A:Dell OptiPlex 3040 Windows 7 MDT Problems

Did you either manage to resolve this issue? Or did you always have to go through last good config?
I'm trying to get Windows 7 x86 to install on both a OptiPlex 3040 and a Latitude E5570 with no joy. The previous models were fine.

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RELEVANCY SCORE 65.6

I have a Dell OptiPlex 3040 with an AMD Radeon R7 350X video card. This is connected to a daisy-chained set of Dell U2417H monitors. I previously had this configuration setup on my Inspiron laptop and never had an issue.
On the OptiPlex, the monitor screens flicker intermittently, and at least once a day both monitors go black and I have to do a hard reset on the PC in order to get it fully functional again. I've updated the video card drivers, swapped out the cables on each monitor, and updated every driver on my PC. Considering the fact that this configuration didn't cause any issues on my Inspiron, I want to say that this has to be a VC issue. These PC is a few months old and under a three year warranty plan. Any help or suggestions would be GREATLY appreciated!

-Mike

A:Video Card Crashing on OptiPlex 3040

Hello!  A couple of things come to mind.  Did you update the BIOS at all?  What version of Windows are you running?  Did you get the drivers from Dell's support site or from AMD?  If not AMD I would go there and see if you can run their drivers, the crimson edition. Also did you set up multimonitor support in the Catalyst control panel?  AMD can be a bit finicky.

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RELEVANCY SCORE 65.6

I am not able to find the usb drive when using the system restore disk. If the system boots up it will find the usb just find and fill exists in the  root WindowsImageBackup directory on the usb. The system are brand new and 3040 model with windows 7  64 bit. It seems OptiPlex 3020 worked just fine and found the image location but all my 3040 do not find them. I talk with Dell support for 4 hours and they just though it was a bad motherboard...I said I did not think so since all of the pc I have will not find the usb during system restore.
I check the BIOS also legacy is on and rom is on. Boot order hard drive, usb. cd/dvd . I hit f12 at start up and select cd/dvd to boot where my recovery disc is. and opens fine but never sees the usb drive to find my image.
Could I load usb driver from C: drive? If so which one?

Thanks in advance!

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