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Lenovo Ideapad 310 - 15ikb 80TV Freezing issue

Q: Lenovo Ideapad 310 - 15ikb 80TV Freezing issue

I recently bought a Lenovo Ideapad 310 about a month ago, shortly after installing all reccomended updates on the Lenovo companion app, including reccomended BIOS and Windows 10 updates my laptop has started getting semi random freezes. When a freeze occurs the entire system locks up, the sound makes a very short interval constant loop, and I have to preform a full reboot. It seems to happen more frequently when playing certain games (CSGO, Left 4 Dead 2) Less frequently when playing less demanding games (Starbound, Minecraft) however sometimes it feels like it can happen at any time as it has happened a few times just browsing the internet or once while idle and downloading something in the background.Sometimes I can tell when it's about to happen. In the case where the computer is about to freeze while playing CSGO I lose connection to the server, the game tell's me it's attempting to reconnect, every time I see this the computer goes into the freeze 5-10 seconds later, This morning I was fast enough to alt tab before the freeze and noticed that my laptop said it was still connected to the internet just before it then froze and I had to reboot I have no idea what could possibly be causing this but wanted to know what my options are or wether anybody else was experiencing similar constant and seemingly random freezes

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad 310 - 15ikb 80TV Freezing issue

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RELEVANCY SCORE 119.2

I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

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RELEVANCY SCORE 117.6

i searched a lot for drivers but at support only given drivers for windows 10 x64 bit. https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/300-series/310-15ikb/80tv/downloads...i installed all drivers one by one but some gave success and mostly failed. i need drivers for windows 8.1 pro x64 bit. please lenovo team help to solve brand new machine lenovo 310 ideapad 15ikb 80tv. https://photos.app.goo.gl/r6tr8qreAAESqjnJ2https://photos.app.goo.gl/VEd9ErmF1zROrVJO2https://photos.app.goo.gl/K7lFW3TsFiVT2a4q2https://photos.app.goo.gl/1bFKyFt4993NgNRD2 wifi is not working also.......i need all factory drivers. audio, graphics, networking lan, wireless wifi, etc....please

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RELEVANCY SCORE 116.4

HelloI wonder if you can help me to know how to have advanced tabs in the insyde H2o in the latest bios version,I just need it desperately as some setting there closed the internal touchpad.Thanks 

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RELEVANCY SCORE 100.8

Help!!!!!! I'm a college student and have an assigment due in 4 days. I was using my laptop to do the assignment, walked a way and when i got back, it somehow restarted and cant boot. I really need a solution to fix it. Im really worried that my hdd is faulty, meaning that i have to redo the assignment again and lose all my files. Im also worried that the service/repair will take forever as there are many people complaining about it.

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RELEVANCY SCORE 99.6

I got this issue for a long time. Don't know if this is a factory defect, or perhaps a design flaw on Lenovo. The battery was good to ok when I first got it, then came all the Windows 10 updates which made it worse. I would just normally use it and most of the time I only got around 1.5-2 hours. I tried everything, control start-up items, control background apps, disabled Fast Boot even reduced the screen brightness but to no avail. All my drivers are updated, even the BIOS.Does anyone have this issue? If you do, did you try any other tricks that might have even temporarily solved this issue?I wish some of the moderators can report this to Lenovo Engineers, so they can find a solution.

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RELEVANCY SCORE 99.6

Hello,I have an Ideapad 310-15IKB 80TV bought on 31th December 2017 (Italy). Yesterday I reduced the partition of system volume "C" and extended the partition of the native volume "D" (which contains an additional drivers' folder by Lenovo). I used a specific software to make this operation since windows 10 doesn't allow the partition extension. The work has been completed correctly, but I noted that an OEM partition (without name) was changed and now results as "non allocated" (1001 mb), so now there are the following OEM partitions only: "WINRE_DRV" (1000 MB) and "LENOVO_PART" (13,83 GB). To verify, I tryed to run OneKey Recovery for rebooting the laptop in the "system restore" mode, but windows 10 starts normally. So, I figure the partition changed from "OEM partition-integer" to non-allocated" by that software, doesn't work and the others OEM partitions it appears are not usable.How can I fix the problem?I could need in the future to restore the laptop with its initial and original settings..Could you please suggest me on how to fix the problem?Does Lenovo provides a software to restore the specific oem partitions containing the original settings and system for my laptop model? Thank you very much in advance for your kind help Roberto

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RELEVANCY SCORE 98.8

I got my Ideapad and I want to know if I can upgrade my laptop's graphics card......The laptop got 2 graphics cards1) Intel's graphics card2) Nvidia dedicated graphics card Geforce GTX 920MX (2GB)upon that, I wanted to upgrade my Nvidia dedicated Graphics Card into Nvidia Geforce GTX 940 (4GB)....and so I am asking if this was possible or not for my case?

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RELEVANCY SCORE 97.6

Can anyone please tell me if the above bios update is compatible with the 'non-touch' version of this laptop. The text suggests that it is included but when it goes to install it it pauses and tells me it is only for touch versions. I am now confused and understandably reluctant to go ahead. ThanksTF.

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RELEVANCY SCORE 96

Hi,I definately can't find a driver for USB 3.0 for my lenovo Ideapad 310 - 15ikb -80TV (windows 10). The USB 3.0 port is working only on USB 2.0 mode and don't recognize my 3.0 flash disc and my USB 3.0 external hard disc runs only on 2.0 mode (the red light is for 2.0 and the blue light for 3.0)Thanks, for help

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RELEVANCY SCORE 95.6

Got a notice from Lenovo updates about a hard-drive update. Went ahead and updated the firmware. Now my laptop randomly freezes and is sluggish. Is there anyway to downgrade the hdd's firmware?

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RELEVANCY SCORE 95.6

Hey,To begi, I have 2 problems since I bought this notebook about 2 weeks ago1- The performance is so poor    I am running Windows 10 and what I can notice is the bad performance from such an i7 processor @2.7 to 2.9 Ghz with 8 GB RAM(DDR4) and Nvidia Geforce 920MX(2GB)once I remove the AC Adapter and run it on the battery it tends to be slower and even when plugged in it's still giving me like the minimal performance, I have another laptop which is processor i5 @2.3 Ghz , 4 GB of RAM(DDR3), Intel Graphics Card(1GB) and it is running at much higher speed and I have tested this on some game and the i5 PC gave me a Higher FPS(90+) while the Ideapad gave me something around 60So, is it because some kind of factory settings for the lowest performance ever on that PC as I want to change it? Please give me a decent Solution for that problem as I can't work on the Ideapad this way.....2- Since I bought this laptop and I am using it regularly so I wanted to limit the battery usage to increase its lifespan so I have download Lenovo settings and Companion to Activate the Conservation Mode but It never worked, It never limited the battery to 60% and the battery still goes to completion....So I need a solution for thatThanks in advance.

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RELEVANCY SCORE 95.6

Just noticed this whenever I plug or unplug the charger. The laptop lags for 1-2 seconds before returning to normal. This is noticeable when playing games or watching videos. Haven't seen any abnormal drops or spikes with the temperature of the CPU, GPU and HDD which would suggest a hardware issue. Tried doing this while running 3DBenchmark, and there is a huge drop in FPS, from 130-200fps down to almost 16fps esp. when unplugging the charger.Is this normal?

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RELEVANCY SCORE 90.8

As you know that the keyboard in this laptop is different the rshift is after the arrows which is never the case in any laptops...Hence I'm not able to find a keyboard guard for it...Could anyone please lemme know where I can find oneI don't want universal since it blurs the keys


























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RELEVANCY SCORE 90.8

My Lenovo ideapad suddenly crashed and no longer loads properly. Now, if I try to turn it on, it no longer shows the Windows start up log in page, and instead shows a black screen with a blue box "Default boot device missing or boot failed. Insert recovery media and hit any key  then select 'boot manager ' to choose a new Boot Device or to boot recovery media." If you press enter while on this screen, it takes you to a grey page that says 'Boot Option Menu'. It shows 2 choices, both saying EFI PXE Network. When either choice is selected, it takes you to the initial default boot missing page.  Any idea on how to fix this? Especially if there is no reboot disc available?

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RELEVANCY SCORE 90

I've recently bought a brand new lenovo Ideapad 510 15IKB MTM is 80SV001PIH. Since last few days I'm facing issue with battery. I plugged in my machine at a charge level of 96%. After half an hour I noticed that still the battery level is 96% . When I put the pointer on battery guage, it's showed that "Plugged in, not charging". In my laptop battery is not removable, so I can't try removing the battery and putting it back again. I've restarted my machine many times but still the situation is same.


























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RELEVANCY SCORE 79.2

I want to know that Samsung 850 EVO 250 GB Laptop Internal Solid State Drive (MZ-M5E250BW) is compatible with my laptop?

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RELEVANCY SCORE 76

These are my issues:The System Recovery option found in the Novo Button Menu just opens GRUB to attempt to launch Kali Linux 2016.2.The Boot Menu doesn't show there are any Bootable USBs I have in its list. Even one with Kali Linux 2016.2 on it. It is not just not recognizing the USB as bootable, it doesn't represent anything is plugged in at all.Somehow, Kali Linux is now broken as well. So any help from within an OS on the system is not an option.My Comedy of Errors  When I installed Linux, I:Booted from a Bootable Kali USB, ran the LIVE option, and started the app gParted, a Linux option for a disk partitioner.Shrunk the partition holding my saved data created with windows 10 to accomodate the size and to make room for Kali.Deleted the other partitions. ---- I have done this many times, no, there is no way the hidden system recovery partition was present and deleted.Installed Kali As the only OS on my system.Broke Kali. Easy to do. It doesn't boot.I still have the lenovo BIOS, but linux boots from GRUB. My Bios is photographed and attached. But here are a few options that are modified.  USB Legacy [Enabled]  Boot Mode [Legacy Support]  Boot Priority [Legacy First]  USB Boot [Enabled]  How do I re-install/repair ANYTHING!??  

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RELEVANCY SCORE 75.6

Almost a year ago I bought the Lenovo Ideapad 510-15IKB with just an HDD and a DVD-drive.Now I want to upgrade my notebook with an SSD. Can I add a SSD into my system without removing the DVD-drive?And if no, is there any guide how to replace the DVD-drive with the SSD?

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RELEVANCY SCORE 75.6

I updated my laptop to Window 10 x64bit KB4033637 then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help

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RELEVANCY SCORE 75.6

I got this laptop 2 days ago for my online job and when I tried to use it to work, it was so sluggish. I'm planning to add more ram to it. It has a 4gb ddr4 2400mhz ram soldered unto the board. I use 3 browsers for my job. 4 tabs on firefox, 8 to 10 tabs on chrome, 1 tab on opera browser, 1 soft phone app, 1 time tracking app, 1-5 ms word docs, 2 notepads, and 1 windows explorer open at the same time.My question: Do I need 4gb more to make it 8gb total? Or do i need 8gb more to make it 12gb total?I need all the help I can get. Thanks 

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RELEVANCY SCORE 75.6

Hi, I recently bought an ideapad 310 and I've been trying to connect it to my TV using the VGA connection without success. As soon as I plug the cable in to the PC port the screen freezes and showing only the desktop. Any open window cannot be accessed and even though I can bring up the start menu I cannot launch any program and see it (the program runs but I cannot see it). The HDMI connection works well. Has anybody had the same problem? Can it be a display setting set wrong? Please advise.Many thanks in advance.

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RELEVANCY SCORE 75.6

I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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RELEVANCY SCORE 75.6

I just wanted to know if there was a way to change the amount of dedicated video memory?

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RELEVANCY SCORE 75.6

Good afternoon,I am having issues with the touchpad driver. I really despise two point scrolling and would like one, but the current version of the ELAN software does that is available for this laptop does have the ability for single point scrolling. Is there some other software i can use to enable this or am i pretty much SOL until an update hits that brings it to the current version? I have tried accessing the Microsoft Update Catalog for the driver, but it just crashes after an attempt to move the mouse so i had to roll it back.Any help would be greatly appreciated. Thanks,Jake

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RELEVANCY SCORE 75.6

hello!my airplan mode keyboard button dosent work.whats the problem?

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RELEVANCY SCORE 75.6

Hello Friends, I've successfully installed Windows 7 on my laptop but i can't find wifi driver so please share me 3rd party website which has drivers available for it. Best Regards,Aditya Rampure

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RELEVANCY SCORE 75.6

Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

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RELEVANCY SCORE 75.6

Hi,How can I turn on the backlight on the keyboard? Or does it have backlight at all? On some pages it says there is backlight, on other pages it does not say anything. Confused!

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RELEVANCY SCORE 74.8

Hey, I hope I'm in the right place I try to install windows 7 on my lenovo ideaPad 310-15ikb I burn the windows to usb but I dont see the usb in the boot menu I check the usb with my other lenovo (g50) and there it recognize it in the boot menu What can cause the problem and how can I fix it?

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RELEVANCY SCORE 74.8

hi , i want buy new keyboard Lenovo ideapad 320-15IKB just i cant find is here ( Jordan ) can you help me ??  i want buy keboard

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RELEVANCY SCORE 74.8

Hey, I hope I'm in the right placeI try to install windows 7 on my lenovo ideaPad 310-15ikbI burn the windows to usb but I dont see the usb in the boot menuI check the usb with my other lenovo (g50) and there it recognize it in the boot menuWhat can cause the problem and how can I fix it?

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RELEVANCY SCORE 74.8

According the official technical specifications on Lenovo's website, the IdeaPad 520 (15IKB) notebook has two USB 3.0 ports and one type-C port. But on my IP 520, the two USB-A ports don't have the expected blue colour coding for USB 3.0 and also they both don't have the (SuperSpeed) SS-USB symbol. Instead they have the regular USB trident symbol. Only the type-C port has the SS-USB symbol. The Windows Device Manager lists three USB related drivers viz.Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)USB Composite DeviceUSB Root Hub (USB 3.0) So, the IP 520 really does have two USB 3.0 ports or it's a gimmick?

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RELEVANCY SCORE 74.8

I just bought this Lenovo Ideapad 320 15IKB with 1TB HDD and 8 GB ram, My laptop display is 720p while its specs in box mention that laptop has FHD display. I just want to know that this model has FHD Display or not if it hasn't FHD then why its written in the box. I tried to update both display drivers Intel and Nvidia but no effect at all   320-15IKB (Type 81BG, 81BT) Laptop (ideapad)Serial Number: PF0WURRYMachine Type Model: 81BG0008AX 

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RELEVANCY SCORE 74.8

Hello everyone, is there any eGPU available for lenovo ideapad 510 i was looking for this and can you tell if its compatible with my laptop or not. https://www.amazon.in/Gigabyte-AORUS-Gaming-Graphic-GV-N1070IXEB-8GD/dp/B073PYMG3G/ref=sr_1_1?s=comp... thanks

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RELEVANCY SCORE 74.8

HiI cant find the right charger for the Ideapad 310. Does anyone have a link to the right one? When I ordered I got this big USB charger thing. I need a reaaly small round charger that fits my computer

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RELEVANCY SCORE 74.8

hello people, i have 3 problems with my lenovo ideapad510 which im dying to solve 1- my f2 and f3 buttons arent working, i investigated in the issue and turns out its the intel hd graphics driver thats causing the issue, once i disable it the buttons work fine but the laptop gets a bit laggy, so is there anyway i can fix this, like an older driver or something because i cant find one on the lenovo drivers for my model 2- my fan is super loud at some points, like really loud, even tho this laptop is just 1 years old but when it turn on or run an app it gets really loud then settles down a bit 3- i keep getting a error on the event viewer that says my processor speed is being limited by system firmware for pretty much all my processors, which im noticing because the boot is awfully slow, any fix for this? i have all drivers updated similar to my bios  thank you all 

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RELEVANCY SCORE 74.8

Hi I am looking to upgrade the RAM on my Lenovo Ideapad 510-15IKB Laptop of model type - 80SV00FEIH. It currently has 8 GB DDR4 RAM and I was wondering what the max capacity is? Also, how many slots are available and among them, are any free? And to upgrade RAM, by opening the back of the laptop, will my warranty be voided? Sorry if this has already been answered. Thanks Sidzzz

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RELEVANCY SCORE 74.8

Hi, I want to give my CPU more GHZ now it's only on 2.7 (which is the default option) and i want to put on 3 or somewhere in there.How do I do it?

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RELEVANCY SCORE 74.8

Hey Lenovo I have til Ideapad 310-15ikb, it came with windows 10. but have have to run windows 7 32 bit because of some programs I shall use only support windows 7 32 bit.the problem is that, I can't finde any USB driver for the laptop.So at the time I can't usb any of the usb ports nomatter if it is usb 2.0 or 3.0.Or the driver for the onboard intel 620 gfx card. Rasmus

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RELEVANCY SCORE 74.8

I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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RELEVANCY SCORE 74.8

I instaled Lenovo Settings (from the Microsoft store) on my IdeaPad 320 IKB but it will not start up.When I click on it, it begins start up but then before it opens it dissapears from the screen and the app never opens up.I tried downloading latest System Interface Drivers but nothing changes. Any ideas please why it would not work? 

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RELEVANCY SCORE 74.8

Hello! I'm looking to buy this Lenovo IdeaPad 520-15IKB 81bf004rri - http://www.cel.ro/laptop-laptopuri/laptop-lenovo-ideapad-520_15ikb-intel-core-kaby-lake-r-_40_-8th-g... I would like to upgrade it with an 128/256 GB SSD - can you please advise which type does this laptop support and maybe even recommend a specific product? Also I'd like to know what's the maximum amount of RAM it support. Thanks in advance for your help! Looking forward to becoming a proud Lenovo owner.

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RELEVANCY SCORE 74.8

Hello, I'm planning for a RAM upgrade now. Now I have 8GB in two slots. 4GB is soldered. Can I replace the other 4GB with 16GB DDR4 PC4-17000 2133MHz 260-pin SODIMM. If I can only replace it with 8GB of same spec above, what is the reason for it technically. Awaiting a technical response.

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RELEVANCY SCORE 74.8

Why my laptop have a plastic drive. I can not replace it with my caddy bay

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