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Constantly Drops Internet for 7ish Seconds

Q: Constantly Drops Internet for 7ish Seconds

I have an Alienware M14x, Windows 7 and Killer Wireless N1202 Wireless Adapter. My issue is that I'll be on a game server humming along just fine (lets say Minecraft for now) when all of a sudden I notice that I haven't been getting connection for about 7 seconds then. Once its over everythings okay. However, it happens almost once every minute and it lasts for much longer at times resulting in my getting kicked for no response. It doesn't hamper normal browsing but its an obvious pain for gaming. I solved it once before, a while back, but its come back in its original form. I couldn't find the method I used before. All I remember is reading a forum that said to uninstall something from my Device Manager that Windows had added in and once I did it worked beautifully. I think it might have cropped back up in an update or something. But I have tried renewing my IP, turning off power saving on my network adapter, restarting everything, but I can't find that utility to uninstall nor the forum I saw. I could really use some help here...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8077 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1984 Mb (My Discrete is nVidia GeForce GTX 765M)
Hard Drives: C: Total - 704920 MB, Free - 365965 MB;
Motherboard: Alienware, 07MJ2Y
Antivirus: Bitdefender Antivirus Free Edition, Updated and Enabled

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RELEVANCY SCORE 200
Preferred Solution: Constantly Drops Internet for 7ish Seconds

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RELEVANCY SCORE 71.2

My internet will just drop out briefly so that whatever I am doing on the internet will stop working, for example streaming a video, it will play fine, until two minutes in it stops, I then have to reload the page to continue playing. This happens over and over very regularly until I decide to turn off my computer. The only exception is Skype; I can be in a call with someone whilst playing a video, the video will stop but I am still chatting with the person on Skype.

Although my internet speed is not the greatest it should not just drop out every 2minute interval. It is a home internet so there are various things using it. It is only a recent problem and would love to fix it

If anyone can help it would be great, thank you for your time.
 

A:Internet drops out for few seconds

read
http://myhelp.westnet.com.au/pages/...CC2F35C36BB277C9821C3A519BD3F?pageId=15368482
then
http://www.speedguide.net/files/TCPOptimizer_v203.exe

run this and choose optimize, make sure modify all adapters is ticked-re boot - do a speed test

http://speedtest.net/
and ping test
http://pingtest.net/

if not much better google your isp to find best mtu and re sedt it via tcp optimiser
 

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RELEVANCY SCORE 71.2

Hey sorry if I mess something up I'm new.

anyway for most of the day my internet has this pattern of dropping out for half a second or longer every few seconds. This happens on all my devices, and the router is only three months old. I've phoned my provider and they seem to think that I'm overloading my internet but that can't be the case as the disconnections are independent to the times that I'm using it. Every once in a while (more rarely) it drops out completely maybe for a minute or two to fifteen or so minutes which I could understand as overloading it, (though I still don't think it is) but there's no way to explain these smaller drops in my internet?..

I've attached a picture of me pinging google which shows the random delays in response. My plan's download speed should be 10mbps.

Thank you very much for the help!
 

A:every five to ten seconds internet drops

Make and model of router
make and model of modem
make and model of computer
are you connecting by wired or wireless??
does it matter wired or wireless on connection dropout?
Whos your ISP??
 

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RELEVANCY SCORE 70.4

Recently, I switched ISPs from Fios to Comcast and I've been having more consistent issues with my internet on a wired connection. On Fios, the internet was completely stable, but with Comcast the internet randomly drops for a few seconds at a time. It can be fine for hours, then go out 5 times in the next 10 minutes. Just to be clear, when I say the internet drops, all of the lights on the router remain lit indicating the connection is fine, but my computer loses the connection.

With that being said, I'm not sure if it's directly related to switching ISPs. A comcast tech has said that signal levels are fine and the wiring shouldn't be an issue either.

Also, I haven't been able to confirm this, but the issue might be isolated to the computer that is on a wired connection. I can't seem to recall having any issues on devices connected via Wifi. Basically, the connection might be perfectly fine, but something may have happened on my computer recently that has caused these issues. However, I've ran scans to check for viruses, but they have all came back clean.

Are there any troubleshooting steps I can take to narrow down the specific cause of this issue.
 

A:Internet randomly drops for a few seconds.

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RELEVANCY SCORE 69.6

New laptop, connected to my home network which is very stable and has no history of connection issues. After about 10 seconds the laptop drops the connection. Sometimes it'll come back for a while sometimes not, haven't observed any pattern in this yet

All I've done since starting the computer for the first time is installed all the junk that comes with it (Nero stuff mostly) and installed all windows updates (there were over 60 of them) and AVG Free edition. Before doing all that the connection was still not right but it did hold for a lot longer than 10 seconds. It held for over an hour downloading programs like Itunes, AVG and Firefox

Going to control panel > network sharing centre when the connection is down I see the yellow exclamation mark between my computer and my network. Troubleshooting this resets the network adapter, gives me the error 'The default gateway is not available' and says that it is fixed. The connection then works again for about 10 seconds and drops once more.

From setting up the network I think the default gateway is the router IP address?

The internet on the other computers on the network (one desktop one laptop) is fine and uninterrupted

I can't get the connection to hold for long enough to download SysInfo but this is the laptop:
http://www.saverstore.com/product/2...-925-2GB-Ran-250GB-Hard-Drive-156-Windows-7-P

Any advice/ideas appreciated!
 

A:New laptop drops internet connection after 10 seconds

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RELEVANCY SCORE 69.6

Hello all and thanks in advance for any help.

My problem is that my internet will randomly drop sometimes 1 to 5 times a day and stay off for 5-20 seconds then come back on. I have dsl and im using a Westell modem. I will post some of my system info below. Anything else you need just ask.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs), ~2.4GHz
Memory: 2046MB RAM

---------------
Display Devices
---------------
Card name: NVIDIA GeForce Go 7800 GTX
Manufacturer: NVIDIA
Chip type: GeForce Go 7800 GTX
-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
 

A:Internet randomly drops for a few seconds then reconnects.

If you mean that the modem is dropping the connection to your ISP, and your ISP supplied the modem, then call their tech support--the problem is all their's unless you have poor phone wiring. Otherwise, what do you mean?
 

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RELEVANCY SCORE 69.6

Hello, I have been having some internet issues for quite some time now. My problem is my internet connection will drop for a second, then come right back, but its enough to keep disconnecting me while trying to play games online. and this seems to have happened right after i switched my ISP. It seems to being doing this on all my computers(2 wired and 2 wireless) some days it will work fine all day, and others, it drops ever 5 or so minutes and lately most days it is happening. I have contacted my ISP and they keep telling me that the internet is fine, and not doping off on there end. They finally sent some won down tho, and he gave us a new modem, and changed out one of the cables to a bigger one. And this problem still continues to keep happening, i have no idea what to do! can some won please help!

thanks,
Matty
 

A:Internet connection drops for a few seconds, then comes right back.

as its so short the normal tests may not help - but they are all below

xirrus would be worth posting a screen shot

in the meantime - try google open dns and see if it makes a difference

------------------------------------------------------------------------

Google public DNS

Google public DNS
http://code.google.com/speed/public-dns/

Theres also a link on how to setup those DNS IP address
http://code.google.com/speed/public-dns/docs/using.html

Then once you have set up those DNS entries

------------------------------------------------------------------------
would you post the following tests when its working OK and then repeat ALL the tests when it disconnects and make sure you also tells which tests posted are for what condition

if you are also connected by wireless include the xirrus screen shots

Please post back here the make and exact model of the router and if separate, the make and exact model of the modem

Also please make a note of the status of the light on the modem and on the router when working normally - post back here and then when disconnected post the status of the lights here again if changed

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the re... Read more

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RELEVANCY SCORE 67.2

Hi, i have been having some problems with my internet connection in that it drops constantly, as in every 20 - 30 minutes or so. I live in a house where there are three laptops in operation but mine is the only one with this problem. i have tried moving to different areas around the house but this still doesnt help and the problem persists. It is even worse when i am streaming something such as a video or when im on skype sometimes dropping out after 5 minutes.
I thought it might be my computer but it also happens on my phone at the same time as it drops on my laptop.
about a year ago my laptop did overheat which damaged some of the components and that has been a persistent problem also but the last time this happened was about two months ago and this problem with the internet has only been present for about a week!
I am at a loss and have no idea what why it is happening or how to fix it. Any help would be much appreciated.
Thankyou.
 

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RELEVANCY SCORE 66.4

The network Wi-Fi constantly drops the connection in Windows 10. I have to go to device manager, disable it and then enable it to reconnect. This is very annoying and interrupts my work on the internet. What can I do to fix it?

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RELEVANCY SCORE 64.8

Ever since a week ago out of nowhere my internet has been [inappropriate language removed by mod]. I've tried resets, I've tried troubleshoots and flush and even had a tech come out but im still in the same perdicament.

I can use internet, I can load pages, but if I try to play games online or stream TV I am [inappropriate language removed by mod], heres some images

Task manager ethernet an hour ago: http://imgur.com/G9Y44es

Task manager ethernet now: http://imgur.com/sJ00xZo

And heres where its weird

DSL report test : http://imgur.com/dMfQzyW

I get one hop thats just bad, but my second to last hop is unidentified, just three ??? and 100% packet loss.

Heres also a Tracert to Dota 2 US East server thats been having showing 1-3% packet loss for me

Tracert:

Tracing route to a208-78-164-1.deploy.static.akamaitechnologies.com [208.78.164.
1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 29 ms 24 ms 27 ms 50.180.110.1
3 8 ms 7 ms 16 ms xe-10-0-0-32767-sur01.b4marietta.ga.atlanta.comc
ast.net [68.85.68.185]
4 20 ms 9 ms 16 ms xe-11-1-0-0-ar01.b0atlanta.ga.atlanta.comcast.ne
t [68.85.108.177]
5 14 ms 15 ms 18 ms he-5-13-0-0-11-cr01.56marietta.ga.ibone.comcast.
net [68.86.93.205]
6 3098 ms 57 ms 31 ms he-0-2-0-0-cr01.ashburn.va.ibone.comcast.net [68
.86.89.145]
7 32 ms 25 ms 33 ms be-11-pe04.ashburn.va.ibone.comcast.net [68.86.8
4.206]
8 25 ms 24 ms 23 ms a208-78-164-1.deploy.static.akamaitechnologies.c
om [208.78.164.1]

Trace complete.

Pleas... Read more

A:Having packet loss and ping spikes. internet goes out for 1-2 seconds constantly

Bump, any kind of advice or help please.
 

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RELEVANCY SCORE 62

Hi, we have a bunch of computers(70 aprox) connected to a domain. Since couple weeks ago very strange issues started occuring, internet and network access(path to network share is lost) would come up at random times and on different machines and would last for about 10-20 seconds it would re-connect again.
All the computers are using private addresses.

Most machines are windows 7, some are xp.

Using Windows server 2003 as dc.


Since the occurance is so random it's very hard to pin point the cause, hopefully someone has come accross this issue in the past.
 

A:Internet Access + Network Access drops for 10 seconds at random times

bump
 

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RELEVANCY SCORE 56.8

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD FX(tm)-8120 Eight-Core Processor, AMD64 Family 21 Model 1 Stepping 2
Processor Count: 8
RAM: 8173 Mb
Graphics Card: AMD Radeon HD 7800 Series, -2048 Mb
Hard Drives: C: 345 GB (296 GB Free); D: 585 GB (350 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., GA-990FXA-D3
Antivirus: Avast Antivirus, Enabled and Updated

When i play dota 2. my fps is normal at 80-100.
Then fps drops to 10-20 in 3 seconds. Sometimes it freeze in 1 second.
This happen when i bought this computer after 2 years. I do reinstall for many times, but this problem not fixed.
I dont have any idea what is wrong with this. Please help me.
 

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RELEVANCY SCORE 56.4

Hi,

I have a rather annoying issue and i'm stuck trying to find a solution. My D-link Ac1900 wifi adapter keeps losing connection to my router every 10 seconds, I have tried many solutions to try and fix this from,
unplugging and restarting my pcrolling back the driving and updating themexchanged the device for a new replacementupdating the motherboard biosun checking the power setting to stop the device from being turned

but still nothing fixes the issue, take note that this only occurs on my pc which is brand new, works fine on my laptop doesn't drop out every 10 seconds.

Would anyone have any idea or have the same issue with a solution to the problem.

Here is the ping with the issue,
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Request timed out.
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0... Read more

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RELEVANCY SCORE 56.4

So, most of the time my ping (to my ISPs server) is ~15ms, when I upload/download it changes etc., but, I've noticed that when I use the internet I get disconnection spikes (highly noticable when playing League of Legends or doing anything that needs a constant connection). These disconnection spikes happen more frequently when there's an active connection (something's being downloaded/uploaded, eg. a game running).

I have figured out it isn't any of the routers causing the issue with tracert and pinging. (I pinged the first router, the 2nd and then only the IP to my ISP started having issues.)

This didn't always happen, but it does happen on WinXP and Win8 and my Android tablet.

Any tips? (And I know I should contact my ISP, but I like knowing how to deal with stuff myself.)

Thanks. :]
 

A:ISP drops connection randomly for a few seconds

BUMP.
Also posting a pic of my ping log.

(1 pix = 1 sec, the timeouts are 1 sec too, pinging my ISP directly)
The spikes upwards are disconnections.
 

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RELEVANCY SCORE 56.4

We have three computers using a home wireless network, and all work relatively well. I just added a fourth - a Dell 5100C with an upgraded VGA card connected to a TV. This machine had gotten a lot of use but was on a shelf for a while. Now, however, it locates the home network only manually and maintains a connection or a matter of seconds. Any ideas what might be going on?
 

A:Wireless connection drops after a few seconds

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RELEVANCY SCORE 56.4

Hi

I am getting mad... any help will be greatly appreciated.

I have a laptop acer 4810TZ with an intel 1000 BGN wireless adaptor. Every now & then, specially when I am using VNCViewer to connect to a remote host, the connection hangs, and the session is interrupted. Immediately after, it can be restarteD.

When I connect via wire ethernet, or via a USB wireless stick (RT73), no issues. The remote host is connected to my lan (via the ISP router).

I've tried quite some tweaks (no dhcp, no ipv6, google dns, security type from wpa tkip to aes, etc...), no joy. I've even installed in dual boot ubuntu, no issues with the adater then.

Acer does not supply any newer drivers....

A ping -t shows that once in a while, the connection goes bad, then restarts


Any clues as how to diagnose this ?

Rgds,

J.

A:Wireless connections drops a few seconds every now & then

Some possible causes are large distances between the laptop and the router, multiple walls and other obstacles between the laptop and the router, and other devices(cordless phone, microwave oven, etc.) using the same frequency(2.4 GHz) as the router.
The 1st 2 may be solved by installing an external antenna on the router(assuming it will accept an antenna).
The 3rd may be solved by switching the router to a 5 GHz frequency(assuming it has this capability).

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RELEVANCY SCORE 56.4

I have a friends laptop who was having trouble connecting to the internet. She has consistently excellent wireless connection, but after just a minute or less the internet stops working. The excellent signal strength never goes away and it says connected, but you can't do anything that requires an internet access. After lots of playing with the problem I even tried to do a fresh install of her Windows XP, but I got an I/O error and even after changing BIOS to boot from CD/DVD I couldn't get the Windows install to go.

I also took the laptop home to my network that works perfectly and have multiple other computers running on it. With the laptop it does the same thing it did on her network.

Any suggestions?
 

A:Wireless says connected but drops after seconds of use.

Service Pack 3? Latest wireless driver (from the laptop manufacturer's site if an integrated adapter)?

What firewall or security suite is, or ever was, on the machine?

How does it work with an ethernet connection?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after each command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

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RELEVANCY SCORE 55.2

Hi. I have TWO Dell Inspiron 15 laptops that are set up just about the same regarding hardware and software. I also have a HP G7 laptop. I have a Belkin AC1200FE router that has a USB port to plug in a printer so I can print from any computer on my network. All you need to make it all work, seamlessly, is an application called USB Control Center distributed by Belkin, as well as printer drivers installed on each device you want to print from. The program will make a connection to the printer so the computer can print documents. Then, the connection is dropped after x seconds of inactivity to allow for other computers to make a connection for printing. Sounds nice, right?

Let's give the devices on my network names, hopefully it all makes sense.
My Inspiron - Alpha
My G7 - Bravo
Wife's Inspiron - Charlie
Router - Router
Printer - Printer
USB Control Center - the program

So, I installed the program on Bravo, installed the printer drivers on Bravo, and was able to print a test page quickly.

I already had the program installed on Alpha, as well as the drivers, and have never had issues printing from Alpha.

Then, I installed the program on Charlie, and immediately I noticed an issue. The program is able to detect when printer drivers are installed, however the program refuses to detect my successful installation of the drivers. Keep in mind that Alpha and Charlie are the same machines both hardware and software. So, instead of simply installing the drivers, I went into the o... Read more

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RELEVANCY SCORE 55.2

Hey guys, I just wanted to say thanks for taking the time to look at this post. Anyway, I'll get right to the chase, just recently I have purchased the Motorola SB5120 modem and the Linksys WRT546 router, the reason being is because my old modem was extremely out-dated and we needed an easier way to connect my two other computers. All has been working fine until this past week or so, and it seems that my modem just likes to go into a standby state, by itself, from 11 a.m. until 8-9 p.m. central. This will occur regularly about every 5 minutes to an hour for the entire day, the "standby" mode will last for only about 10 seconds, usually just long enough to kick me off from whatever I may be doing at the time. The modem says its working fine though, and even the Cox guy said it was running at optimal performance. At first I believed it to be just some minor difficulties with the network I setup for my family, but that wasn't the case. I've tried resetting everything and just starting from scratch but nothing works. We called the Cox Support team, again, and again, I was told to reset everything. If anyone has any solutions, please let me know. Thank you.
-Silent Reyn
 

A:Connection Drops for 5-10 seconds randomly (enough to boot me from my projects)

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RELEVANCY SCORE 55.2

Hi all,

Seems we had a bit of a thunderstorm here last night while I was gone and now my monitor is acting freaky. Here's the scenario:

I came home this morning, everything was off. I powered up the system, everything functions normally. All the noises are their happy selves, the monitor lights up, begins displaying the normal series of graphics/text and whatnot..

After about 30 seconds or so, however, the Monitor drops back into "standby" mode.. like it's not getting a video signal.. (screen goes black, power LED switches from green to amber) The computer, however, is still running, making all its happy whirring noises, etc.

I press the power button on the monitor. The monitor powers down. I press the power button again, and the monitor comes back to life, with full display, no distortion, no problems.... for about 4 seconds, then drops back to "standby".

repeated pressings of the power button produce the exact same result. If it let it sit a while turned off it will last 30 seconds or so of full display before dropping to standby.. if I immediately cycle the power after it shuts off, the display will only last for 3-4 seconds.

This *appears* to be a monitor issue... the rest of the tower acts like everything is happy. (I'm actually currently downloading a bunch of stuff on that machine with the quirky monitor hooked up to it right now) Everything was working fine yesterday when I left.

Ok.. relevant system b... Read more

A:Monitor continually drops to standby mode after a few seconds...

The first thing to do is try the monitor on another PC or another monitor on your PC.That would certainly narrow things down a bit.
What`s the make and model ? If it`s an old CRT,it might be time for a new monitor.
 

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RELEVANCY SCORE 55.2

Hi,

My computer has been appearing to freeze for 1 to 2 seconds. Investigation reveals:-
Disk queue length for Seagate drive (platter) goes to 1 or 2 at start of event, and stays there for duration
Disk I/O for Seagate drive ceases completely during event
CPU enters C1 state
CPU core voltage drops to 0.8V (part of being in C1 state)
VCC stable
CPU temperature stable and well within limits
CPU Interrupt time drops to zero
Graphics card goes into idle (even if it happens in the middle of a graphics intensive game)

Tests so far:-
chkdsk - all ok
Intel processor diagnostic - all ok
Seagate diagnostic tools - all ok except if the event occurs during the test, then the program itself crashes and doesn't give a result
Hardware monitoring - all ok
Ran perfmon through a couple of the events, reported OK

I am having trouble separating cause and effect. It is as if the system, no matter how busy it is, just decides to have a sleep for a couple of seconds. I initially suspected hard disk, but that could just be a symptom.

All has been fine for 2 years up until a month or so ago, system is 2 years old.

Any thoughts?

A:Computer drops into idle (C1) state for 1 to 2 seconds, then recovers

Fixed. Took a punt, cloned and replaced the Seagate hard drive - all is now as good as new. Not enough wrong with it to fail chkdsk obviously, but enough to create instability.

Cheers

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RELEVANCY SCORE 54.8

My laptop is an Intel Pentium Inside, made by Toshiba.

From what I can tell, my laptop is the only one in the house that seems to have issues with its wireless connectivity. At any given point in time, it will just seem to have issues staying connected, drop the connection for a few moments, and then restore it a few seconds later.

Now, while this doesn't interfere with internet usage very often, this does mean that Instant Messengers and things such as chatrooms are frequently exited out of for me, which has grown to be very annoying.

Every time I move my laptop from one room to another or shut down the computer and start it back up, it drops the connection. Recently, it has even started randomly dropping the connection throughout the day.

I'm at wit's end, and I have no idea what to do. Can anyone help me with this?

A:Wireless Connection Constantly Drops

and welcome to the Forum

The first thing to do is update the network driver . . download the newest one from the Toshiba support site.

Official Toshiba Support | Toshiba

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RELEVANCY SCORE 54.8

Hello, I just recently purchased a Lenovo Ideapad U310. I'm very satisfied with everything about it... except for one little problem.

It constantly drops the wireless connection, unless I'm in the same room as the router. If I'm in the same room, everything runs super fast, however, if I'm across the house or upstairs (the router is downstairs), it'll drop connection every 20-30 minutes. The weird thing is, other devices (4 laptops & 3 iPhones) work just fine. Even my old HP laptop has fine connection upstairs, so I'm starting to think it's a problem with my laptop's wireless card.

Another thing that makes me think it's the laptop's problem... I was with my dad at a public library using their wifi the other day. My dad's computer ran at an average speed while mine was ridiculously slow.

The card is Intel Centrino Wireless-N 2200. I've updated the driver directly from the Intel website, but no help. I've tried changing channels, no help. I'm not sure what else I can do. Is it just simply because the laptop has a weak wireless network card? It can't be the router's problem right? Since all other devices work?

For the next two years I'll be living in a dorm, most likely using a ethernet cable, will this problem still appear if I'm not using the internet wirelessly?

I'm using Windows 7 Home Premium, Intel Core i5, and since the laptop is new, I haven't downloaded/installed... Read more

A:NEW laptop drops wireless constantly

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RELEVANCY SCORE 54.4

So I've been having on and off issues with my computer for a while that became really bad after I set up my XBOX 360 as an Extender a couple of weeks ago (I have since undone that), Windows Media Player started to regularly crash and I'd noticed that every now and again my network adapter would just drop the connection, only to instantly reconnect. Ran MBAM a few times over and used eset's online scanner. Spybot S&D and MSE as well.

Found a few win32/opencandy, a couple of listings for boaxxe.g trojan and BELIEVE I've cleaned it out. I should mention my MBAM is now the pro edition in an attempt to help with this.

So I've cleaned out several infected files over the past few days and I just can't seem to fix this last bit, and it's really starting to interfere in regular life.

Defogger has already been run.

Here's the DDS:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
Run by Drazhar at 14:20:28 on 2012-08-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.16269.12668 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Lavasoft Ad-Watch Live! *Ena... Read more

A:Network adapter irregularly drops connection for two seconds amongst other things

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofixLink 1Link 2* IMPORTANT !!! Save ComboFix.exe to your DesktopIMPORTANT....1. Close any open browsers.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.3. Do not install any other programs until this if fixed.How to : Disable Anti-virus and Firewall...http://www.bleepingcomputer.com/forums/topic114351.htmlDouble click on ComboFix.exe & follow the prompts. When finished, it will produce a report for you. Please post the C:\ComboFix.txt Note:Do not mouse click ComboFix's window while it's running. That may cause it to stallNote: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.htmlNote: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.===Third party programs if not up to date can be the ca... Read more

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RELEVANCY SCORE 54.4

I have a Netgear WGR614v.5 wireless router connected to my Quest DSL internet connection. My HP Pavilion laptop has problems connecting if it is not sitting in the same room as the router. The built in wireless card (Broadcom) will not see the network at all once it is in another room and the card I bought (D-Link) will pick up a connection in various places in the house, but will drop the connection if the computer gets moved my even an inch, sometimes less. It's extremely eratic. Both cards are included in my list of approved MAC addresses, and have the correct WEP password. There are three other laptops (Dell, Tosiba, Apple) that belong to family members or friends that have no problem connecting at all. The network signal is strong throughout the house. The settings on my HP are all equivalent to the settings on the compters that work, so I'm can't figure out why I can't connect. Anyone have an idea?
 

A:HP laptop constantly drops wireless connection

Hi, did you try without the MAC filter, I had the same problem with my Linksys router and my Dell Inspirion. I disabled MAC filteringand it's working fine.
 

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RELEVANCY SCORE 54.4

HiI hope someone can help me, this problem has been ongoing since the first day i bought it in 2012 december. the wifi disconnects to a 'limited' state. upon checking the device manager, the wireless adaptor is disabled. so i enable it and it gets back on again but no sooner is it on, it drops again. in 2014 i got dell tech to replace a new wifi card. on the spot, he too see how the new card didnt solve the problem. he nevertheless still left with the problem unsolved.recently the problem got very bad to a point it disconnects almost right away when i connect it back. i googled and found theres tonnes of issue with this wireless n2230. i came across a solution (disabling bluetooth). it worked for a day but the same thing came back after.i have done all sorts. factory reset, disabling and re-enabling, update windows and browsers and everything i can think of, its updated. im currently on win8, i do not know what other info i need to provide. i hope someone can help me im on the verge of smashing it out the window

A:intel wireless n2230 drops constantly

My first question would be if you have upgraded to Windows 8.1. If not that would be the first thing I would do.
 
If you have 8.1 then I am assuming it is 64bit.
 
What is the make and model of the computer?

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RELEVANCY SCORE 54.4

The new P70 Docking Station constantly drops peripheral connection with. There is never a reconnection, just constant drop sound.I can tell which by the beeps. And the beeps are annoying. I don't know what it is, but it happens every ten minutes or so, sometimes every minute. The only thing connected is monitor, mouse, keyboard. Thoughts on how to diagnose? I've tried watching Device Manager, etc, but can't notice any change (or it's buried too deep)

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RELEVANCY SCORE 54.4

The new P70 Docking Station constantly drops and reconnects...something. I can tell by the beeps, so it's annoying. I don't know what it is, but it happens every ten minutes or so. The only thing connected is monitor, mouse, keyboard. Thoughts on how to diagnose?

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RELEVANCY SCORE 54.4

This is an area I have less knowledge on than other areas.

Is there a way to optimise my wireless router/connection?

When I'm in games, it drops me out, but I still have internetivity.

I'm baffled, and I'd like to give wireless a good chance, instead of thinking it is useless. I know a couple other people who use wireless, but don't get dropped, but experience ping spikes.

I gather that my dropping out is a result of some ping spiking, but it's not all because of a ping spike, am I correct?

_________________________________________________________________

Also:
I put in a DVDROM, to install UT3 and COD4. I had previously done some MS updates and needed to restart after installing COD4. When I restarted the DVDrom was no longer detected. The DVDrom does have power, but it gets cut off, when the Windows Loading screen starts up. Is this a problem I can fix in setup.

Also, my monitor connection worked it's way loose, and I tightened it, is this just a coincidence that I tightened the monitor cable and then the DVDrom no longer worked?

Thanks for any help.
Eljan81
 

A:Gamer, wireless network drops me out constantly.

I don't know much at all about networks, so I can't help there, but...

about the DVDROM I believe it is coincidence, but you may wann check once more that all the connections are tight on the DVDROM.
 

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RELEVANCY SCORE 54.4

Ok to make things as clear as possible:

Equipment Used:
I am using a Belkin 802.11g Wireless Router - "54g"

Along with a:

2WIRE Modem provided by Telstra Bigpond (Australia) [Not sure what model] (it's not a modem/router, just a plain modem)

Now I bought the Belkin router and it's an Australian Model as seen here
PROBLEM:
Brief:
The connection from my computer to the internet drops every few mins for a few seconds (About 20-30)

Detailed Life Story:
I had Optus net using a motorola netstream 4200 modem prior on the OptusNet ISP "DSL" network (512/128). After some problems with payment/money issues I upgraded to Telstra Bigpond's ADSL Network (1500/256).

Now supplied with the new modem stated above I installed it normally then attached it to the router once I finished configuring it using the ISP's provided CD.

The Internet was working fine for the first few hours and I didn't notice any dropouts or what ever (Maybe because I wasn't very attentive). A couple days later I started noticing drop outs frequently ie. D/Cing from MSN, Downloads Stopping, Firefox not loading during the drop causing me to refresh, D/C during Counterstrike Games.

Now I thought it was the modem at first so I did the process of elimination and directly connected the modem to my computer (Removed the router from the equation) and BAM no dropouts. Only problem is now my sister has no net! So obviously I have to reconnect the router on to and blah b... Read more

A:Belkin Router - WLAN Constantly drops

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RELEVANCY SCORE 54.4

Hey im having some trouble with my wireless adapter. I know that it is not my routers problem since i have my xbox set up into it and i never get any kind of lag on it same if i hook a pc up to it. Problem is my wireless adapter that is new will start out in the 40-50s mbps. But after a few mins of useing my computer it will make a sudden drop down anywhere from 1-18 mbps. I am the only person useing internet in my household and i have a good internet plan with verizon. Usealy the only way to fix this is to pull out my wireless adapter for a few mins than put it back in. If not i have to just do something else for a few hours and it will go back up again. I am getting a decent signal strength so i really do not understand the problem. Also when my mbps drops down very low it will even go so far as not letting me browse the internet at all. It will say i am connected to local and internet like normal yet i wont beable to connect to anything and i will have to restart my connection again.
 

A:My wireless adapter gets around 54 Mbps but it constantly drops to 5-18

Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework. For machines with no Internet connection, download this NET Framework 3.5 Full Package on another machine and transfer it with removable media to the problem machine.
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

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RELEVANCY SCORE 54

Whichever game I play around every 10 or so minutes my fps just drop to like 7 even if it was starting at 40 or 70. I updated my windows, checked the harddrive from errors, installed the newstes direct-x, ran the games on lowest settings and nothing worked.

My graphics card is a 64meg came with the comp but I didnt have this trouble untill about a month ago or so.

Can anyone help me with this, or should I post in a different forum?
 

A:In any game fps drop to 7ish from anywhere

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RELEVANCY SCORE 53.6

Hello. Tearing hair out here. Been searching threads here and all over google. I have DSL thru Century Link. Router is Zyxel pk5001z. 2 laptops being used. ( well, they were until my MB fried out.) My laptop has Win 7, my girlfriends has Vista.- Dell inspiron 1525. Only had the service for about 2 mo's. My laptop was working fine wirelessly. Hers drops constantly.Currently hers is the only one being used.Sometimes shows the red x, other times just local only.- Drops and reconnects within seconds. I have set channel to 6 and 11. disabled IPC 6 in laptop adapter, uninstalled/reinstalled wireless card in device manager, checked for newer driver, checked for firmware upgrade in modem, set to g/n only, ( no option for G only) connection strenth is full. No wirless phones, no close neighbors, etc. I have read posts indicating the routers are junk, other posts saying Vista has issues with certian routers, but nothing that pinpoints my exact problem. Also, just re-loaded Vista the other day. Had this problem before and after reload. Oh and the laptop works fine hardwired. Please help.
 

A:Solved: Wireless connectin drops constantly on second laptop

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RELEVANCY SCORE 53.6

Good Evening,  I recently purchased a Lenovo Erazer x315 for my girlfriend which worked fine for the first week. Now however the Wi-Fi keeps dropping connection, though it shows it?s still connected and she has to manually disconnect and reconnect to the Wi-Fi. It has disconnected her 4 times in the last hour as I've been trying to google solutions. She did the scan via the diagnostics page on this website and nothing failed. We thought it could be her router taking a dump, but her old laptop has been able to maintain a connection throughout her disconnects. The tower is primarily used for Teamspeak, Archeage, Minecraft, YouTube, FB, and a few artsy programs she has. Don?t know if any of that would affect it. Any help would be appreciated, being that I'm in the military, gaming is our main source of keeping in touch. The constant DC's are kind of aggravating to say the least. 

A:Lenovo Erazer X315, Constantly drops Wifi.

Hi there. Try to reinstall the wireless driver for the computer. QCA Wifi driver: http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Lenovo-Erazer-X-Series-desktops/Le... Realtek Wifi driver: http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Lenovo-Erazer-X-Series-desktops/Le... Realtek Wireless Lan driver: http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Lenovo-Erazer-X-Series-desktops/Le...



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

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RELEVANCY SCORE 53.6

Recently , the NVIDIA NForce Networking Controller is constantly dropping connection and when it does , I lose connection to the Internet and I am booted out of my applications. It only happens for a few seconds.

I am running Windows XP Home and SP3

I am running a cable modem to a Linksys Wireless G Broadband Router.

What could be the cause of this and how can it be corrected?

thanks
 

A:NVIDIA NForce Networking Controller constantly drops

This is happeneing to the wired PC and not a laptop connected via Wireless. When it happens I see a small network Cable unplugged popup on the toolbar.
 

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RELEVANCY SCORE 53.6

I've always thought so highly of HP and as such, decided to purchase an HP laptop - an HP Envy 15-K233ca Notebook. I have had some issues from the start and one in particular, is making for a rather unpleasant experience. The wifi connection keeps dropping.  It drops when the system is put in sleep mode, when I surf the net and even after a reboot.   I walked through the issue (and a few others) with HP's  help desk this evening and after 2 hours was met with the same problem.  I am now having to reboot the computer and troubleshoot to try and maintain a wifi connection.  This is my first experience with an HP Laptop and I'm disappointed.  It's unfortunate, but I may have to return it.  I'll be walking over to Apple for a replacement.   If someone from HP can resolve this for once and for all, it would be helpful. Otherwise, I will have no choice but to return the unit. Note:  I've noticed that others experience the same issue.  I requested that HP's Help Desk install drivers to resolve the issue.  If this didn't work after our session this evening, then I'm afraid it may be a hardware issue.  













Solved!

View Solution.

A:Wifi drops constantly on brand new HP Envy Notebook.

Hello, Thank you for taking time to respond.  It appears that the box was already unchecked.  Good idea though as others may have this checked and can hopefully look into this solution.  I asked tech support in India to download drivers that could rectify the issue.  It appears to have worked. Thank you again.Madison.

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RELEVANCY SCORE 53.2

Hello,
My laptop consistently manages to drop its connection, despite every other device in the house managing to access websites just fine, my iPhone 6 for example.
My WiFi connector is Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter.
Sometimes as I connect to a website, this pops up:
"Your connection was interrupted
A network change was detected
ERR_NETWORK_CHANGED"
Or sometimes:
"There is no Internet connection
Try:
Checking network cables (these are fine since other devices work)
Reconnecting to WiFi (also fine since my laptop says I am connected and have Internet access even though I don't)
Running Windows Diagnostics (when I did this last time it just said "No problems detected" or something along those lines).
I am using Windows 10 and when I open the WiFi list, it says I am "Connected, secured" to my WiFi.
I have run Malwarebytes AntiMalware, CCleaner, Adware Cleaner, Malwarebytes JunkWare Removal Tool, MalwareBytes AntiRootkit and Avast Antivirus Free.
No viruses/trojans found.
Could someone help me to see if there is anything hidden or if its something else?
Thank you!

A:WiFi connection drops out constantly, but every other device in the house works

Some people have had success by disabling, not uninstalling the LAN adapter in Device Manager. Windows 10 seems to have an issue when both the LAN and Wifi adapters are enabled. Also set our Wifi adapter to maximum power in the Power Options of Control Panel.
 
http://www.bleepingcomputer.com/forums/t/613939/wifi-randomly-dissconects-on-pc/?p=3999564

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RELEVANCY SCORE 53.2

Hello,
My laptop consistently manages to drop its connection, despite every other device in the house managing to access websites just fine, my iPhone 6 for example.
My WiFi connector is Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter.
Sometimes as I connect to a website, this pops up:
"Your connection was interrupted
A network change was detected
ERR_NETWORK_CHANGED"
Or sometimes:
"There is no Internet connection
Try:
Checking network cables (these are fine since other devices work)
Reconnecting to WiFi (also fine since my laptop says I am connected and have Internet access even though I don't)
Running Windows Diagnostics (when I did this last time it just said "No problems detected" or something along those lines).
I am using Windows 10 and when I open the WiFi list, it says I am "Connected, secured" to my WiFi.
I have run Malwarebytes AntiMalware, CCleaner, Adware Cleaner, Malwarebytes JunkWare Removal Tool, MalwareBytes AntiRootkit and Avast Antivirus Free.
No viruses/trojans found.
Could someone help me to see if there is anything hidden or if its something else?
Thank you!

A:WiFi connection drops out constantly, but every other device in the house works

Some people have had success by disabling, not uninstalling the LAN adapter in Device Manager. Windows 10 seems to have an issue when both the LAN and Wifi adapters are enabled. Also set our Wifi adapter to maximum power in the Power Options of Control Panel.
 
http://www.bleepingcomputer.com/forums/t/613939/wifi-randomly-dissconects-on-pc/?p=3999564

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RELEVANCY SCORE 53.2

My computer is a Toshiba Sattelite o/s win 7. My wi fi signal is excellent, yet my signal keeps dropping or saying limited access. I have tried resetting the router and resetting my default windows settings on the computer. All other lap tops and wireless devices in the house do not have an issue. I discovered the other day as long as the laptop ( not the router) is plugged in and not running on batter power that i do not have a problem staying connected. For fun i wondered if it had something to do with the power cord making some kind of connection when plugged into the lap top, (since everything is more compact in them) I tried having the power cord plugged into the lap top but not into a power source but I still lost signal. Any suggestions?
 

A:Wifi connection constantly drops when lap top is operating on battery power

Sounds like you may have some power saving option for the wireless adapter when on battery. If so, try a higher (e.g., maximum performance) setting.

My attachment shows that for the plan I'm using I have 'medium power saving' for the wireless when on battery. If I were having your problem I would change that setting to 'Maximum Performance' and test.
 

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RELEVANCY SCORE 52.8

HELP....

It has just started a few hours ago and is constantly doing it? every ten seconds it freezes and I loose control of everything. it last only a second or two and then starts all over again. Prior to this I lost ability to start Red Alert telling me "....administrator privileges...." and when I do it just doesn't start.

P.S. - heaps of administrative event errors and warning....but I don't understand any of it.
Error 13/09/2015 7:10:07 PM Service Control Manager 7031 None
Warning 13/09/2015 7:10:06 PM HttpEvent 15301 None
Error 13/09/2015 7:10:06 PM Application Error 1000 (100)
Error 13/09/2015 7:10:06 PM .NET Runtime 1026 None
Warning 13/09/2015 7:10:05 PM HttpEvent 15300 None
Error 13/09/2015 7:09:58 PM Service Control Manager 7031 None
Warning 13/09/2015 7:09:57 PM HttpEvent 15301 None
Error 13/09/2015 7:09:57 PM Application Error 1000 (100)
Error 13/09/2015 7:09:57 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:56 PM HttpEvent 15300 None
Error 13/09/2015 7:09:49 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:48 PM Application Error 1000 (100)
Error 13/09/2015 7:09:48 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15300 None
Error 13/09/2015 7:09:39 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:39 PM Application Error 1000 (100)
Warning 13/09/2015 7:09:38 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:38 PM HttpEvent 15300 None
Error 13/09/2015 7:09:38 ... Read more

A:computer constantly freezing every ten seconds or so...

...and when I try to play a game it jumps me back out to the desktop.

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RELEVANCY SCORE 52.4

Hello everyone, this problem has got to the point to where I am not sure what to do next. I am a pc technician for a living so I never usually have problems I cannot fix on my own,

I have a Dell Studio 1745 Laptop and its only a few years old, I recently upgraded my router to be wireless a year or so ago and have had a few d/c issues here and there but mostly has not been a problem.

Recently I have had tons of d/c issues while playing warcraft or browsing the internet in general, anything really.
So I made the mistake of recently updating my WNR1000V3 router's firmware from my laptop's wireless connection. After I did this I saw all sorts of warnings (none built into the firmware itself, sigh) that this was a big no no.

Since then my d/c issues have been horrible but what it does now is my connection will be completely normal then all of a sudden my wireless access point will switch to 'No Internet Access' and it will drop my internet.

The only way I can get it back is to go into the other room and reset the router by either unplugging it, or pressing the reset button on the back, once it reboots and everything, my laptop sees the connection again, and it has Internet Access fine.
Soo I went and made the problem much worse, the lame part of the situation is before I had this firmware issue I was getting this problem anyways.

I decided if I could flash a older version of firmware to the router using my desktop that is wired to the router I could th... Read more

A:Solved: Router seems to constantly disconnect from my network, wireless signal drops

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RELEVANCY SCORE 52.4

Hi,
I have a Toshiba M45-S359 notebook laptop. About every 20-30 seconds, the wireless connection drops off (and immediately automatically reconnects). This is not a router issue because I tried 2 different routers (Linksys and Netgear) and also the wireless connection is perfectly stable on the other laptop I have. There are no interference issues. My phone operates at a very different (5.8 GHz) frequency. Also, the issue exists even when I have the laptop sitting very close to the router. Any suggestions/advice? Thanks in advance.
HT
 

A:Wireless connection constantly drops - Toshiba Satellite M45-S359 notebook

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RELEVANCY SCORE 52.4

I've been having this problem for the last month or so where Vista will boot up and everything will be fine, but as I'm using it, whatever programs I'm using will stop responding for somewhere between a few seconds to up to 2-3 minutes. The mouse still moves, but nothing works until it decides to unfreeze again. Is this a common issue for Vista and more importantly, is there any way that it can be fixed? I used to be able to tolerate it, but now it's getting to be pretty aggravating.

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RELEVANCY SCORE 52.4

I have recently bought this laptop and when I am using the ethernet connection it disconnects every few seconds, connects to wifi, and then and reconnects straight back onto wired connection. Seeing as I want to use the wired connection, as my wireless connection is terrible, I can't use my laptop for gaming and barely connect to websites stably. I have tried other cables and the issue persists, this has also happened to my friends HP Pavillion and the problem still persists. Thank you

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RELEVANCY SCORE 51.6

Ever since I have upgraded to Windows 7 on my computer, I have had problems with it freezing constantly! Its not a complete freeze, but it will freeze for an average of 30 seconds, every minute or so. This is really getting to be a pain in the you know what! Any suggestions would be greatly appreciated. Thanks!

-Shawn

A:Windows freezing constantly for 30 seconds at a time! Frustrating!

  
Quote: Originally Posted by hockeyxshawn


Ever since I have upgraded to Windows 7 on my computer, I have had problems with it freezing constantly! Its not a complete freeze, but it will freeze for an average of 30 seconds, every minute or so. This is really getting to be a pain in the you know what! Any suggestions would be greatly appreciated. Thanks!

-Shawn


I think you have 1 program hoggng up the cpu. do a alt-control delete and see whats running and find the program thats using the cpu.

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RELEVANCY SCORE 50.8

My computer just hangs constantly now when im doing anything.

Like as I wrote this message it hung a few times while i type.

It hangs only for like 3 seconds and i have no idea why. It's been fine for about 2 years and all of a sudden this starts.

I havent installed anything new lately so I dont know what to do.

I ran spybot once already and it didnt really fine anything.
I ran ccleaner on registry and cleaner.
Deleted a bunch of my stuff i no longer use and defragmented once.

Heres my HijackThis Log please help me

A:Hijackthis Log Included(my Computer Recently Started To Hang For A Few Seconds Constantly)

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

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