Over 1 million tech questions and answers.

Ideapad 300 Freezes

Q: Ideapad 300 Freezes

My new Ideapad 300 frequently freezes while web surfing - most often while in Facebook. I have to shut down the lid and open it again to get it operating again. Sometimes I have to shut and open the lid a couple of times. Is this a hardware problem or a software problem?

Preferred Solution: Ideapad 300 Freezes

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Ideapad 300 Freezes

I have a Lenovo Yoga-3 Pro and it does the exact same thing. It arbitratily STOPS. However my computer stops while doing anything, browser, Word, Excel, anything. I have done all the hardware checks and contacted support. They really had no solution that I did not already try. The number of problems I have had with this machine in 14-m of ownership have been so overwhelming I have ordered a new non-Lenovo laptop. I cannot take it any longer.

Read other 4 answers

Hey. I've owned my Lenovo Ideapad 310 since black friday and since then I have had issues with my PC freezing itself, like a bluescreen without actually getting a bluescreen. Sometimes when I push it with alot of tabs and programs and sometimes when I not even using the pc.I need to do a force shutdown and restart it again. Anyone here with the same problem and knows how to fix this? This is REALLY annoying...

Read other answers

Just bought an Ideapad 520-15IKB.After installing Win 10, I noticed a stange problem : if i leave it open, after 30 mins - 1 hour of inactivity, the laptop freezes ( no high CPU load or hard-disk activity), just freezes. If i close the lid it goes to sleep, when I open the lid, the system resumes... What can I do to get rid of this problem ?Thank you.

Read other answers

Hi; i ve just bought a brand new ideapad700 laptop 3 weeks ago and after one week the it started to freeze without giving any sign of cautions( even cursor is not responding) and needed to be shut down by holding the power button every time. I've read some suggestions from net and changed some power settings from control panel (just to give it a try), and it worked well for a while. But now , i am facing with the same problem again and thinking of returning it back ,but still i cannot explain the situation because it happens randomly. Maybe the win 10's power settings causes it, or an uncompatible screencard driver issue i don't know... But i am stucked right now.... Does anybody have the similiar problem with their ideapad? And any solutions? Thanks...

Read other answers

My Y700 is less than 2-month old. Recently, I was facing the following issue. I am able to repeat the issue by only boot up the laptop and leave it without running any other applications. 1. First, the keyboard becomes non-responsive after sometime. At this point, the mouse from touch pad still works, and I can continue the applications (if any) I already started. However, trying to launch any new application, even as simple as "cmd" or "taskmgr" will fail. 2. Some time later, the laptop totally freezes. Sometimes, it will reboot and enter the "Nova button mode" - but still, the keyboard freezes and I can't select any other options (once I tried to attach an external USB keyboard before it freezes, then in the Nova button mode, the external keyboard works, but any option, "normal boot", "recovery mode", or whatever, simply fails and hangs). Sometimes, it simply hangs. In both cases, the only thing I can do is keep pressing the power button to force shut down. This is really annoying. Anybody has similar experience? Any solution? (I could try factory restore, but come on...it is only 2-month old!) 

Read other answers

My laptop stacked after installing Windows 10. Every minute it hangs for a few seconds I installed the drivers correctly Should I install a special version of WindowsWhen watching the movie, it's also a lagplease helplaptop model:ideapad 520 15ikb 81bfwindows 10 64bit pro buil 1709

Read other answers

Hi There Everyone,I Have a Lenovo Ideapad Z510 i5-4200 @2.5 Gz with 2GB Nvidia Geforce 740 and 4GB RAM.I have updated it to Windows 10 64-bit, and it originally came with windows 8 64-bit. My lappy stutters a lot, and freezes.Kindly tell me if I can update  the bios(this is the most common response which I found from other members),If yes, then how? Also, how do i increse the cpu speed.And when the NVIDIA graphics card doesn't seem to work, because most games are lagging.Thanks & Regards,Utkarsh Y.

Read other answers

Last month I already had this problem 3 times, before I did not. The problem was when I started the laptop, the LENOVO screen appeared, but it freezed. The dots normally running in a circle below LENOVO did not appear. Last week was even worse, because my screen freezed when using, then I got a message saying that the laptop needed to restart but when it did it freezed again.  I already tried restarting by the power on/off button or waiting a long time before it kept on with the starting process, but both did not work. The only solution seemed to be waiting a few hours with the laptop shut down and then starting it, but that is of course not the best solution I guess. Is there any way I can fix this problem?

Read other answers

Hey Guys,
I wanted to find the solution for my issue on my own by researching it on forums, however I almost tried everything and I got very tired of that so decided to write a massive post about, somebody might have experienced the same issue(s) and could help me out.
I purchased my Lenovo Ideapad 305(Processor: Intel Pentium N3540 processor(N3540): : Memory: 8GB DDR3L 1600 a year ago. Had WIN 8.1(64bit) on it, I have recently upgraded to WIN 10(64bit), the issues was present at 8.1 system as well, basically thats why I have upgraded it.But also done factory reset before upgrade. On WIN 10 the experience destroying situations are less, however most of them pretty much remained.
I only can guess my issue might be CPU related, could caused by the current driver (which is updated to latest version). CPU is massively overwhelming when I play games(10 year old: Call of duty2, on minimal graphics) Did once Dust Cleaning at Integrated Lenovo app. Issue remained.. Downloaded latest drivers from Win update, and Lenovo support site. CPU usage jumps top 100% randomly, when happens the situation below: Most of the apps are not responding when I use them.
Example: IE11 or Edge are not responding for 15-20 seconds when I log in to various sites. Some times the browser is running nicely and fast, but still randomly keeps not responding.. Its also affecting event viewer. When I launch and want to check for System log files it takes ages(30 secs) to load 500 event... Read more

Read other answers

I installed Windows 7 Professional 64-bit on my Lenovo ideapad Y430 (which came with Vista Home Premium 32-bit). It worked fine for a few hours. However, it now freezes up within 1 minute after I sign on after rebooting. The cursor stops moving, Task Manager won't come up, no disk activity, etc. Booting in Safe Mode works fine, so I'm thinking it's an issue related to a driver or service that doesn't load in Safe Mode. Event Viewer doesn't reveal much of use; only the fact that I needed to power off without shutdown. Vista still runs fine on another partition.

Has anyone seen anything like this, or have any ideas on how I can get Windows 7 running again (e.g., by identifying and removing/updating the offending driver/server, if that's what's causing the problem)? Any help would be greatly appreciated, thanks!

A:Windows 7 Pro freezes on Lenovo Y430 ideapad

(Self-plagiarisation: )

The fact that it seems fine (as it's never happened - not even once?) in safe mode is A Good Thing, because it suggests that the causes are software-based. Something that loads in normal mode but not safe mode is presumably the culprit.

One way to start troubleshooting is with the MSCONFIG utility. Start off by choosing the "diagnostic" startup mode and rebooting. If that works, as in there are no hangs, go to "selective" startup and disable/enable the various optional components until you zero-in on the culprit.

If "diagnostic" mode doesn't stop the hangs from occurring in normal mode, uninstall your anti-virus and any 3rd-party firewalls (disabling them is not enough). Test what happens when running without them.

Read other 1 answers

I installed Windows 7 Professional 64-bit on my Lenovo ideapad Y430 (which came with Vista Home Premium 32-bit). It worked fine for a few hours. However, it now freezes up within 1 minute after I sign on after rebooting. The cursor stops moving, Task Manager won't come up, no disk activity, etc. Booting in Safe Mode works fine, so I'm thinking it's an issue related to a driver or service that doesn't load in Safe Mode. Event Viewer doesn't reveal much of use; only the fact that I needed to power off without shutdown. Vista still runs fine on another partition.

Has anyone seen anything like this, or have any ideas on how I can get Windows 7 running again (e.g., by identifying and removing/updating the offending driver/server, if that's what's causing the problem)? Any help would be greatly appreciated, thanks!

A:Windows 7 freezes on Lenovo Y430 ideapad

Quote: Originally Posted by jermrev

It worked fine for a few hours.

Sounds like you got a driver from Microsoft update that is causing you problems. Try a system restore and then turn off automatic updates so you can then choose which updates to install. Watch out for driver updates and do them one at a time till you find the one messin' you up.

NOTE: Just because it's from Microsoft doesn't mean it's the best choice.

Read other 4 answers

Hi all, I have just received an Ideapad 310-15ISK with Nvidia 920MX graphics card.The operational system is Windows 7 Enterprise.  I have installed the latest Nvidia driver: "376.33-notebook-win8-win7-64bit-international-whql".The problem is if I want to run an application that uses this video card (and not the default Intel), I receive a blue screen with graphics card problem and the machine freezes.  Is it a hardware issue and should I send it back?? Thanks! 

Read other answers

Good morning, I've entered dozens of websites trying to figure out how to change this. If i'm pressing any button on the keyboard, the touchpad freezes. My OS is windows 10 home, the notebook is the ideapad 310 15ISK, i've tried to go into sinaptics conf of the touchpad, but there isn't the menu as there are in others notebooks, there are only a few options about rotation, zoom, scrolling, movements with multiple fingers etc. I noticed that on the configurations of the system there is an option where I select the delay of the touchpad after typing, and I've chose no delay, so after less than 2 secs it comes back to normal, but it still freezes while typing, and I'd really like to change that. How can I do that?Oh, and I believe it's worth mentioning that I'm from Brazil. I've put a print from the configs.By the way, there is this bar... "Controle da palma" that would mean "Palmcheck", but it is disabled... I belive it would solve this situation, how could I manage to turn it on??

Read other answers

My Yoga Ideapad 13 often freezes (no warning or indication) and then will shut down after about five minutes.  There's no frequency or activity pattern that I can work out, sometimes it happens soon after I start up the notebook and at other times I can be working for days without incident, and I don't think it's related to overheating or processor demand either. I have tried all the updates I can find but still have this problem.  It seems to happen more when I am connected to my docking port, but that may be just coincidence as I use it more than just the notebook on its own. Although I have my Office Apps autosave set for 1 minute I still lose work, or have to waste time recovering the data back to the working file.

Read other answers

Hi all, I have just received an Ideapad 310-15ISK with Nvidia 920M graphics card.The operational system is Windows 7 Enterprise.  I have installed the latest Nvidia driver: "376.33-notebook-win8-win7-64bit-international-whql".The problem is if I want to run an application that uses this video card (and not the default Intel), I receive a blue screen with graphics card problem and the machine freezes.  Is it a hardware issue and should I send it back?? Thanks! 

Read other answers

Hi, what happens is that when I'm playing for example GTA San Andreas in the middle of the game (about 10 or 20 minutes) the keyboard stops responding completely and to make it work again I have to restart the PC, this is frustrate you since I lose my progress if not I keep time until freezes keyboard...If there is any solution, answer...

Read other answers

Now I don't actually know if this is the correct subject to put this on, but when I looked for it the settings it said my laptop is an Ideapad 120S-11IAP, so this is close enough. Essentially the title. Usually happens when I'm playing games set in a Google Chrome window (likely HTML urls). Help would be appreciated, as it's annoying as hell to want to peek at a Youtube video and then go back to the game to see my progress has been lost.

Read other answers

I bought this laptop about a week ago, and for the most part I love it. Unfortunately though, I've been experience an annoying black screen freeze for no apparent reason.  Some days the laptop will work fine for several hours and other days it'll keep turning black and freezing up for no apparenent reason every 15 or so minutes. I did open it up to add an SSD to the available slot and move the operating system to it, but I don't see how this would cause a problem, ive even been through every device in the device manager to check for driver and bios updates too. Does anyone know a solution? What even are my options if it's hardware related? processor: i7 6300hqram: 16GBgraphics: Nvidia gtx 950mos: windows 10 

Read other answers

Hi. I have a problem with the Lenovo IdeaPad Flex 15D. I was using it normally one day, using Google Chrome, when it suddenly stopped responding. The whole PC stopped responding (although I could still use the mouse normally) and I had to manually shut it off. When I tried turning it back on, it took at least 10 minutes, and froze again about 5 minutes later. Now, the computer freezes after 10 minutes of use, even when I'm not even logged in. This has been happening for days. If anyone can help me, thank you in advance. (I'm using Windows 10 as well)

Read other answers

hello lenovo support team, i have recently purchased a lenovo ideapad 310 and ever since i have been experiencing an issue with the laptop. The device sudenly freezes and randomly reboots multiples times a day.

Read other answers

hello lenovo support team, i have recently purchased a lenovo ideapad 310 and ever since i have been experiencing an issue with the laptop. The device sudenly freezes and randomly reboots multiples times a day.

Read other answers

Hi everybody, I have issue with new 520S-14IKB. I bought it 5 days ago.Installed Windows 10 and updated to latest version. Installed all drivers from Lenovo support site. Laptop freezes randomly few times a day. I can't get patternt, because it sometimes crashes while watch youtube, sometimes when swithcing windows, sometimes just by using some text editor. It just stucks, I can't click anywhere, cant switch windows with alt+tab, can't open task manager. I can move mouse and that is it.No any message, no "not responding" message.When I put it on sleep by pressing power button, and turn it on again it runs normally, as nothing happened.It is becoming really anoying because I can't find out what causes the problem. I tried everything I could find on web, also installing intel graphic driver from Intel site manually, turning off Link state power management for PCI express which I found on internet as solutions for windows 10 crashing. I am getting really desperate about this and thinking about returning laptop to my seller back. Can anybody help please?Thanks in advance.Kind regards

Read other answers

When I first had this problem it would only freeze once a day. Now it happens everytime I try to play a game. I have seen some other posts on this forum to try to fix my problem but I still haven't found a fix. I have reinstalled windows, moved some games to my ssd, updated BIOS, updated graphics card drivers / downgrade drivers, etc and the problem continues to happpen. This it what actually happens: Im like 1 min into the game and then all of a sudden the whole laptop freezes and the audio from the game keeps on repeating. The laptop doesn't let me alt + tab, alt + F4, the mouse and keyboard doesn't work at all, I'm forced to do a force shut down. This problem only happens when I'm using the AMD grahics. If I play a game on the intel graphics it won't freeze but the game is barley even playable.I really want this problem fixed!  Please help me.

Read other answers

After updating my Ideapad 520-15IKB with 8th Gen Core i5 I've noticed regular freezes almost all the time. Also the temperature of the CPU gets quite high and CPU has max. frequency almost all the time (even on battery) which means poor battery life.  At the end I had to revert my laptop to 1709. Now I'm waitng for more stable update.

Read other answers

Hello, so I bought this laptop( specs are as it goes: Intel core i7-6700HQ, 8GB of RAM DDR4, SSD (windows is here only+HDD(here are games) (not hybrid), Geforce GTX 950M - 4GB of RAM) with preinstalled soft and after making the laptop comfortable for my own usage, I started playing some games (lol/diablo 3/Rohan online), and here is where to problems occur... In Lol I have random fps drops and after some minutes random freezes (up to 3-4 seconds with fps going down from 144 to 09 fps) wherever I am (in team fights or just wandering around on the map). In diablo 3 I have random freezes for few miliseconds and also the drop in fps. So now here is the list which I tried after reinstalling the windows by making it clean to get rid of lenovo 3rd apps;-fresh win 10 home 64 bits - didn't help at all to get rid of the problems (no matter if it's lenovo's preinstalled or clean) (win 10 is on SSD while games are run from HDD)-Bios is the latest I could get from lenovo site -In bios I have disabled everyting I could (virtual technology/secure boot/uefi/legacy mode and so on)-Latest drivers I could get for nvidia/intel and so on-Changed using nvidia panel graphics everything I could to get the best performance - failed...-Battery is set to the maximum performance (everywhere)-In battery settings I did the "turn off hdd after" to 0 to make it turned the whole time - failed. Intel Graphics settings are set to max performance. Tried even experiement with % for procesor usage - failed.-The p... Read more

A:lenovo ideapad 700-15isk freezes/fps drops in games, high ram consumption (win 10)

Hello SpaykThanks for using the Lenovo forums.If you already tried a factory reset, then this would rule out software issue, so I recommend to get in touch with support for a possible service.
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Read other 3 answers

I bought Lenovo Ideapad 320 15-IKB few days ago and I installed new windows 10 and updated it, also installed Lenovo Vantage and made all updates for said laptop, even the BIOS update. Since then, my ideapad freezes randomly, keyboard and trackpad doesnt respond until I shut down by power button or close and open screen. I read on link below that problem was solved by backflashing bios to previous version. Since I can't find live support or how to contact Lenovo by e-mail, can someone confirm me this and tell me where to find and how to do backflashing bios? My current BIOS version: 4WCN39WW. Link for topic with said solution but for ideapad 310: https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Lenovo-Ideapad-310-15ikb-80TV-Freezing-...

Read other answers

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : [email protected]  Thanks.  

Read other answers

Hey guys, I have a Lenovo Ideapad IdeaPad 100 14ibd - win10 and basically im planning on formatting my laptop to get rid of all the stuff/unknown files that are terribly slowing down my ram. But im still new to this process so im wondering if using Lenovo's Onekey recovery is a good thing but then i saw the Reset this PC feature of windows is another thing. My question is, what would be the more recommended thing i should do to get my laptop to its original state just like the new windows 10, or are there any difference within those  two?PS: I got my back up files all set from this laptop to my external hd already Thank you!

Read other answers

I got a 2nd hand Lenovo Ideapad 100S. It came with Win10 installed but had someone elses profile and data. 
(I am not sure if it originally had Win8.1 when it was shipped, there is no rollback option anymore)
My preference is to wipe the current installation completely by downloading Win10 and installing a clean copy off USB. 
I also usually prefer to delete all partitions, including recovery because future reinstallations can be done from scratch via USB. (I don't need the option of reinstalling from recovery partitions , the extra space is more important)
I see a warning in the user guide however .....
"Do not delete or modify the Recovery Partition on a WIMBoot-enabled computer. If the Recovery Partition is deleted or modified, you may not be able to restore Windows to the factory status. For computer models on which WIMBoot is enabled, deleting the Recovery Partition may cause Windows to fail to start. How can I determine whether the Windows running on my computer is WIMBoot enabled? WIMBoot technology is normally enabled on copies of Windows 10 Update running on SSD (or eMMC) -only computer models."
What is the best way to do this?

Install a clean copy and remove the partition by booting off a USB, or should I not do this?
Via Settings: settings > Recovery > Reset this PC > Remove everything, or
settings > Recovery > advanced startup > Reinstall from USB

Which of t... Read more

A:Ideapad 100s - Win10 clean installation on ideapad...

 Hi larrens , 
Welcome to the Community Forums. 
It's a good thing you posted first before proceeding with any clean installation. 
Not sure what the Machine Number is to verify the details and specifications of your system.
But if you have a pc with a Windows Image Boot (or WIMBoot) you may not want to choose a clean installation. 
This new deployment of installation is compressing part of a big OS file so that you can have an operating system that can only take small spaces intended for small storages (SSD).
Best option to wipe out previous owners profile is a have a fresh out of the box image is using the Puch button Factory reset (Novo key similar to Item 7 page 1). Simply shutdown the system and use the button to turn on, System Recovery option would provide One key recovery from initial backup to do it. 
WIM boot are usually created thru OEM depot authorized by Microsoft . DIY for WIMboot maybe a bit complicated.
Click on underlined links for further review. 
Hope this answered your query.
Update us. 

Read other 4 answers

I have Lenovo Ideapad 300-15ISK type/model 80Q700DRSC.
I want to update BIOS, so I downloaded D5CN47WW. In text file it is written that this is BIOS for my computer.
Everything seems fine but when I execute BIOS exe file it says that this is BIOS for Lenovo Paris 300 notebook!
What Paris now? I tried to google but only can find Paris in France.
I am user of Lenovo notebooks for many years (from IBM ThinkPads to this days) but when txt Readme file said
this is update for your computer, it was! This is confusing for me so I cancelled update.
Can anybody explain this mistery?
Thanks in advance
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

Read other answers

Ho Comprato un'IdeaPad 100: il volume di dell'altoparlante e Basso RISPETTO un calcolatore di un altro Lenovo bis del calcolatore di Altre Marche, vorrei Sapere se Qualcuno ha LO STESSO Problema. Grazie.
Google translated from Italian to English......
I Bought un'IdeaPad 100 : the volume of the speaker and Basso RESPECT one computer to another computer in a Lenovo Other brands , I would like to know if anyone has the same problem . Thank you.
Mod's Edit:  Since this is an English forum you may get a better response by posting in English.  Readers have a tendency to avoid posting in threads which require translation.
Modifica del Mod : Dal momento che questo č un forum inglese si puņ ottenere una migliore risposta inviando in lingua inglese . I lettori hanno la tendenza ad evitare distacco in fili che necessitano di traduzione.

Read other answers

hi all,i am facing issues with my keyboard as number 4 is getting typed continously and i cant stop it  (number 4 on keyboard not on numberpad). also i am unable to type upper case letters, as once i hold the shift key the cursor travers backwards and stops at the first word. plz helpi have tried below points:i have tried reinstalling windows which didnt work.there is no dust setteled on keyboard.please help.

Read other answers

,Comment proceder a l'ouverture du cache cd?
French to English translation.....
How to open the cd cache?
Mod's Edit: Google translated for benefit of English readers. Since this is an English forum, please post in English as it will ensure a better response. Thanks!

Read other answers

So one of my friends is running Vista 64-bit with her DXdiag attached.

I also have attached her Windows 7 (today, a more recent Dxdiag).

Her computer was fine about two months ago and shes had it for 13 months. Then these "freezes/lockups" started randomly throughout the day. She'll be gaming or just browsing the internet with a few AIM/MSN windows opened, random programs will lock up and freeze while others stay perfectly functional. Windows seldom freezes along with the programs, but it does happen occasionally where she can't use task manager and the windows button is forced to freeze for about 2-10minutes. She hasn't had freezes above 13ish minutes because she manually shuts down her computer about that time.

Sometimes when she freezes, she gets past bios and while windows was loading it sent her to a black screen that didn't load anything. She had to keep restarting a couple of times and waiting 10ish minutes and eventually her windows loaded up. She says this doesn't usually happen either.

She wiped about a month ago and it didn't really do anything. At all. She did a clean format/reinstall of windows and these freezes still happen with the same occurrence rate/severity/duration.

I also have the event viewer logs of her system, and programs. They were taken right after the freezes. Not sure if these help, they seem like a bunch of crap to me, but just incase? I can't tell anything for certain from it but it does say there are some errors.

Now... Read more

A:Random Program/Window Freezes - Formatted/Flashed/Memtested..- freezes still persists

These sound like hardware issues. Please run these free, bootable diagnostics:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)

Post back with the results and we'll move on from there.
It won't hurt to run MemTest again - but I wouldn't put a priority on it.

Read other 1 answers

Have no clue as to patterns - genuinely seems random. Previously had IE6 latest service pack loaded and it would freeze on average - 6 times a day - with no *.dmp file even though the Drwatson registry key was installed! Switched to Firefox, and immediate improvement - it now freezes randomly once every 2 days or so - often occurs when zonealarm receive green lights are on, and sometimes when many apps are open at once. Also no blue BSD would show - it just stops working - no mouse response, no keyboard response - not even Ctrl Alt Del - wait 5 minutes still nothing. Any help would be appreciated - I am pulling my beard out.DDS (Ver_09-12-01.01) - NTFSx86 Run by 1st at 14:16:26.79 on Wed 02/03/2010Internet Explorer: 6.0.2900.5512Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1003 [GMT -5:00]AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\Program Files\CheckPoint\ZAForceField\IswSvc.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\XAMPP\xampp\apache\bin\httpd.exeC:\WINDOWS\eHome&#... Read more

A:XP Media Center Edition Machine freezes randomly - removed IE freezes less frequently

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers

I am running windows XP home edition SP 2, accessing internet via Road Runner. I upgraded Internet Explorer. It froze so I killed it and restarted again. It finished properly the second time, or so it seemed.

IE7 ran OK the first time. The 2ns time it froze on a blank window. No toolbars, no status bar, no nothing, just the frame and blank inside.

Other symptoms: Internet Options opens up OK from the control panel, and every tab seems OK, but when I go connections, LAN settings, the button shows depressed, and the thing freezes.

I can access the WWW without a problem via Firefox. Outlook sends and receives email without a hitch. But any program that checks internet options to see about proxy settings or similar, freezes. Example Intellicast and the Zinio reader. Example the setup program for Max Registry Cleaner and Registry Mechanic.

I ran a virus scan with AVG. The machine was clean. I cleaned up the registry with RegistryFix. There were a lot of lose ends, now it is clean. I ran AVG Anti Spyware. It has a residue of 45 tracking cookies, nothing else. I uninstalled Intellicast and the Zinio reader. Nothing made a difference.

Here is the log from Hijack This. I will be most thankful for your help in figuring out this one.

Logfile of HijackThis v1.99.1
Scan saved at 13:29:14, on 1/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\sy... Read more

A:Solved: IE7 Freezes. LAN Settings freezes, but FireFox and Outlook work just fine

Read other 6 answers

I got a rather irritating Virtumundo problem earlier and while i did manage to remove it or so the virtumunodbegone program claims, my browsers are not working properly so i would like some help in fixing them if possible. (and gods know what other old stuff is on my computer as aside from some scans and such i haven't done any serious cleaning o.O)Here is my highjackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 15:38:23, on 03.04.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Programfiler\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\Programfiler\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\WINDOWS\system32\CTHELPER.EXEC:\Programfiler\D-Tools\daemon.exeC:\WINDOWS\system32\ctfmon.exeC:\Programfiler\Spybot - Search & Destroy\TeaTimer.exeC:\Programfiler\WinZip\WZQKPICK.EXEC:\Programfiler\SpywareGuard\sgmain.exeC:\Programfiler\SpywareGuard\sgbhp.exeC:\Programfiler\Sym... Read more

A:Internet Explorer Freezes When Started & Firefox Freezes/crashes On Some Websites

Hello and welcome to BleepingComputer. One or more of the identified infections is a backdoor trojan. You have a very severely infected system -- likely because of the lack of antivirus & firewall software.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can clean this machine but I cannot guarantee it will be 100% secure afterwards. Let me know what you decide to do.

Read other 61 answers

My vista 32 freezes both normal startup or safe mode , mouse still moves but cant clik or type or access or copy or paste so cant do anything, any help would be much appreciate it, no errors come up, so b4 u guys tell me what to de please remember: i cant clik or type or copy or access any folder or anything

A:Vista freezes after startup, safe mode freezes but mouse still works

Sounds like the hard drive. It may be corrupt. Download Ubuntu and save your stuff, first. If you cannot, it is most likely hardware or hard drive, which is hardware.

Read other 1 answers

Hi all,For several months my PC has been frustratingly slow. However, I have dealt with it. Now however, when I click on "start" my PC will completely freeze, not allowing me to access anything. When closing programs, the desktop slowly scrolls back onto the screen instead of instantly appearing. I wish there was more details to share but there is none to my knowledge. I have recently ran spybot S&D and ran a virus scan but it has not helped. I have followed the instructions on the preparation post and here is the data in the DDS log. I am attaching the other log files as well. Thanks for your help in advance. I know you all do quality work as I have used this site in the past for a different PC.------------- DDS log file -----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Whitney at 22:05:47.95 on Mon 12/14/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.109 [GMT -6:00]AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:�... Read more

A:Computer slow at all times. Ocassionaly freezes. Clicking on start often freezes system completely.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

Read other 16 answers

Operating system: Windows XP pro (sp2 ?)
2 physical hard drives, each with 2 or 3 partitions.
C: 1st partition, mainly used for program files, although some important data is also located on that partition
Mallware/virus attack included the following:
- Multiple advert windows opening up.
- Various warnings (about 17 infections) from AVG Free: Quarantined most, remainder needed restart. Unfortunately I did not take note of the specific virus id's.
- Windows security warnings popped up, although these got very confusing, as malware/virus was impersonating the Windows alerts, and produced a duplicate security shield in the taskbar.
One warning indicating AVG as unauthorised virus software with option to remove! I did ignore that one!
- Mallware/virus installed some (rogue?) malware/virus software on the infected PC
- I tried to perform root scan with unhackme but machine froze (1st time)
- On restart warning window pops up: Google update not accessible? On both options (debug or close) machine froze.
When totally ignoring the Google warning box, Windows does appear to finish loading, however when going to my computer, the windows warning appears to the effect that on proceeding I will be accessing the system files. On proceeding all files and folders (including data & program files) appear to be system files, and the machine freezes.
- Machine freezes on all actions as far as I know
- Starting up in safe mode: machine freezes
- Starting up with last known safe configur... Read more

A:Mallware attack: XP freezes, safe mode freezes, file system poss corrupt, etc


Read other 1 answers

When I try to go into windows Explore to copy or delete files Explore freezes but it does not crash and speed is incredibly slow. Many times Freezes but I can X out. Internet Explorer works but mainly Black and White background as ALL areas in the sites I visit I cannot see the color coded prompts. This just happened. I was using Microsoft Essentials but that even froze. Now I have Kapersky trial but that did not find any viruses or malware after scanning. Any suggestions please? Thanks - DennisM

A:Windows 7 Freezes - Explore Freezes - Internet White Screen

Does everything you do on the computer freeze/move slow?
Please publish a snap shot of your system using speccy following this tutorial

Read other 2 answers

I've an Asus f5sl laptop with Vista Home Premium (32bit) but it's been freezing on me lately.

When I boot up, it gets to the black screen with the green bar but after a few seconds, the green bar freezes and I can't log in. Occasionally it boots up after around half an hour but then Vista periodically freezes for a few seconds before resuming (which is annoying when trying to write out something etc)
I don't see any problems in Safe Mode so is possibly a driver? I've updated all my drivers, completely updated using WIndows Update, ran antispyware, used System Restore etc

Only problem is; I've moved to a new country, and like a fool, I left my Vista start up disk back home. Which I would otherwise have tried.


A:Vista freezes at green start up bar/freezes for a few seconds on desktop

Hello kickoutthejams,
Have you tried running system file checker ?, follow the link and see if it helps, there are other ideas on there too.
Good luck and post your results, thanks.

System Files - SFC Command

Read other 6 answers

Hi to everybody. I have read tons of forums about this issue and I tried to do what advised, but I couldn't solve this issu with my PC.
I upgraded my system 1 month ago, but I didn't achieve a stable configuration. New componets are MB, CPU, RAM and SSHD. I have suspects on PSU even nominal power should be ok.

---PC Configuration:

Windows 7 64-bit
Intel Core i7-4770K
Asus Z87-K
KHX2133C11D3K4/16GX Kingston HyperX (4x4GB) Memory
Ati Radeon HD5850
Crucial MX100 2.5" 256GB SATA III Solid State Drive
PSU Modular Power Supply ATX 700W
keyboard logithech usb wireless
mouse advent wireless

Immediately after the boot, the graphic card fan starts increasing speed and then the system freezes. If I disable and re-enable the graphic card, fan stops overunning immediately and run normally; the system freezes later, randomly.
After 3-4 hard resets, the system asks me to restore the system. Sometimes it works, sometimes it doesn't.

After downgrading the graphic drivers, the system appeared stable for some days. But now it started again freezing in a different way: rather than increasing the card's fan speed, the graphic card starts flickering. It stops if I disable and re-enable the graphic card, but it starts again after few minutes and the system freezes.

Freezing mechanism: explorer stops responding, but the mouse pointer is still working. After 20-30 seconds mouse freezes as well. It happens randomly in idle state, using google chrome or ... Read more

A:Windows 7 64 bit freezes after few minutes. Explorer hangs and then freezes.

Unless the new hardware you fitted is almost identical to the old, which I doubt, you should do a clean install of Windows. The main reason is the drivers from the old stuff are still around and are messing things up.

EDIT : and welcome to TSG.

Read other 1 answers

I have a 17' Samsung 700Z laptop about two years old. Lately, it has been freezing up. I'm not sure if this is a Windows issue or a driver issue or something else. It usually freezes when I am gaming but sometimes freezes when I'm using Firefox as well. Freezes, no mouse movement, audio glitches out and the only fix is to restart it. It will freeze within ten minutes again though.

Read other answers

My problem: I have been experiencing (situational) freezes while using my PC, these freezes require me to hold down the power button and reboot.

Details: The situations in which my pc freezes is in low or next to no stress situations, this includes; sitting on the desktop, browsing the web, idle mode, messaging people over steam and msn, and many other little things that shouldn't be causing any problems, right?

The situations in which my pc does not freeze is in games (to avoid my pc freezing while typing this I am sitting in the main menu of a game using the Steam web overlay). I can play intensive games at their maximum settings and my PC never freezes, unless it is the game's fault, and that has only happened on one occasion. It does not freeze when in low stress gaming situations either, like in the main menu of a game.


I think it is hardware related, as it happened on both of my completely separate (and individually formated) installs of Windows XP and Windows 7 (I reinstalled Windows 7 once).

This problem has occurred with both out of the box and fully updated drivers for all pieces of hardware, on XP and 7.

Errors messages:

All error messages occur before my OS is loaded and just after I have rebooted after a freeze. On my old XP install it froze and actually had to recover the system BIOS, this is when I noticed a red and orange light on my motherboard, along with 3 other green lights (the 1st one is red, the second is orange). I don't kno... Read more

Read other answers

Hello a friend of mind brought there laptop over to me as she was having issues with it freezing so i said i'll have a look for her.

Well its pretty bad. The booting up takes longer then expected, and when you log in well its just a nightmare. After the start up programs have loaded you can navigate for around 5 seconds and then the system hangs and locks its self up (not literally). I know all she wants is her photos. So after battling (waiting for the hangs to pass 5-8 mins) i manage to get to the folder with pictures and start a transfer to my usb, which get so far and then im guessing the hang's stop the transfer.

I thought i'd try safe mode and the hangs are even there. The only one which i can seem to do anything with is Cmd, but xcopy doesn't seem to move past the first 5 files when copying.
I have tried Windows Easy Transfer. which pauses and seems to stop.
The machine is a packard bell easynote tk87
Brand Packard Bell
Processor Type Core i3
Processor Speed 2.53 GHz
RAM Size 4 GB
Computer Memory Type DDR3 SDRAM
Hard Drive Size 320 GB
Operating System Windows 7 Edition Home Premium

thanks for any ideas or help.

Read other answers