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Windows 2012 r2 hotfix for encrypted files allowing user access

Q: Windows 2012 r2 hotfix for encrypted files allowing user access

There is or used to be a hotfix for correcting a problem in Windows 2012 r2 where users could not be added to access an encrypted file. The problem is addressed in the MS Support web page:
To download the hotfix you are asked to open the link at the top of the page entitled "Update Available." The leads to a page that states the hotfix is no longer available for Windows 8.1 and you are advised to update to Windows 10, but I need
this hotfix for Window 2012 r2 Server. Is there a way to obtain this hotfix?

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Hi all

I have a problem
I have a few files and folders I encrypted a little while back to keep them secure
Well the good news is it worked , only now that i have reinstalled XP it sees me as a new user and wont let me view, move, copy etc the files.
When i try this i am told "no access

When i try to add a authorised user to access the file (even while logged in as admin) i get the same ?rror code 5"

Can someone please help me out here
How can i get these open or at least move them



A:Unable to access files encrypted by previous user

How did you encrypt them?

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How do I get back the files that were in an encrypted folder in Windows XP? I went to the User I used to encrypt them (right click on folder->encrypt folder and subfolders) and undid that option, but even though the folder and subfolders are no longer listed in green color (the color of encrypted folders) the files themselves are still gone, just the folders themselves remain, but no files at all that used to be visible in those folders. I hate encryption. I never thought it meant "hide these files from everyone, including ME." It's so stupid. How do I decrypt my folders, or, perhaps more accurately, how do I decrypt the files that used to be visible inside the folders and subfolders in the previously-encrypted folder? I even did the lengthy thing related to Certificates and still the files themselves are hidden from me. And they're not simply "hidden files" because I tried that option in options->View but it didn't do the trick. There's gotta be another way.

A:How do I get back the files that were in an encrypted folder in Windows XP? I went to the User I used to encrypt them (right cl...

It sounds like you may have already tried one of these steps.Perhaps one of the others will restore the files for you.

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I have a Win7 PC and a Linux machine on a home network. I can see and access Linux machine's shared folders from the WIN7 machine; but cannot access windows PC shared files from the Linux box.

I have SAMBA on Linux. Both machines see each other. Windows machine sees Linux shared files and folders. Linux machine sees windows machine, but cannot see shared folders. When double clicked, an error message pops saying connection to windows shares cannot be established and cannot mount windows shares.

A:Windows not allowing access to shared files

I have same problem, Linux sees windows 7 but won't allow connection, I get a dialog box that never goes away. Have you found a solution?

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I have a set of folder I encrypted from my user account. I haven't figured out how to access them from my admin account.

In reverse, while logged on my admin account, I droppped some files into folder encrypted by my user account. I can't access those files when I log on as a user.

How can I get access to all my encrypted files regardless of which logon I use?

A:Access my user account encrypted files from my admin account?

Umm...if you could access encrypted files from another user that would remove the whole point of encrypting the files to begin with.

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For reasons unknown, my Windows Vista Pro 64-bit desktop got sufficiently messed up with my embarrassingly ham-handed registry editing, that I tried a repair re-install of Windows with no success. Then I did a re-format and fresh install. I could no longer access ANY of my encrypted files oir folders.

I gave up, and bought a new WIN8 PC, and gave the old one to the local Seniors Center after wiping the hard drives of personal files, but I am curious . . . As I said, after re-installing Windows Vista Pro 64-bit I could no longer access ANY of my encrypted files and folders, even though they were on external hard drives. What happened? Were the encrypted files somehow connected to a particular installation of Windows? What could I have done to prevent this, going forward?

I have been using PC computers since 1978. I volunteer at the local senior center, removing malware and infections from fellow oldster's computers. I use CCleaner, Malwarebytes Anti-Malware, Spybot Search & Destroy, Super Anti-spyware, and Free AVG. I frequently use a thumbdrive with portable versions of the above software.

I bought a new desktop PC in early 2014 (WIN 8.1 PRO 64-bit, i7-4770 CPU, 12 GB DDR3 RAM, 2GB Invidia video card,twin 2TB WD hard drives, etc) and unsure of whether or not to encrypt, I chose to not do so.


A:Cannot access encrypted files after re-installing Windows Vista Pro 64-bit

How did you encrypt the files? My guess is that you used Vista Pro's encryption and did not make a copy of the encryption key. If I am correct on both accounts the only way to unencrypt the files is with the user account that initially did the encryption.

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Okay okay, I know typical forum etiquette and hate being that new guy that just logs in to ask a simple question, but today I'm that guy. I tried searching and couldn't find an answer and something this simple should easily be found at least on Microsoft's page.

I just want to know the best way to allow programs to be accessed and/or denied access by various user accounts.

Example: I currently have Photoshop Elements installed on my computer and the only way I could find to give access to the others users (household media center) was to copy a short cut and paste it on that users desktop. Then I had to install it on each individual user account. I had to do the same for Firefox and Napster. Is there a better way to do this??

I am currently having issues with Napster running correctly and I have a feeling it's because of the way that added this to each user's account. Thank you in advance.

Very nice looking forum, by the way! It has been bookmarked.

A:Allowing user access to programs

There is a better way, depending on the program. When you install it, look for an option to install for all users, not just the current user. Then it should show up in each account. Uninstall and try looking for this option.

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Windows Server 2012 R2

Domain Join User Not Able To Access Internet Need Solution.


Server Attach 2 Networks Card.
Private Network

Public Network
Default Getway:
Internet Working On Domain Controller

Client User:
Now I Want To Access Internet on Client User without Proxy Server
Kindly Guide Me Complete Procedure.
Guide You In Depth.
Server Attach Two 2 Network Card
1st Network Card Attach Internet Wire
Ip Subnet: Default Getway:
2nd Network Card Configure Private Ip
Ip: Subnet: Dns:

Now Private Network Card Wire Attach In Cisco Switch 2950
And One Wire From Cisco Switch 2590 Connect To Local User System
Client Ip Subnet: Dns:
Client System Join Domain Successfully
Now My Question Is I Want To Access Internet On Client PC Without Proxy Server.
Waiting For Good Reply...

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I have just bought a new PC with Win XP Home edition Ver 2002 Service pack 2.

I am the Computer Admin and have several other users set up with limted access. But I do want them to have access to the Internet. Would anybody be able to shead some light on how I can achieve this?

ty in advance


A:Allowing user access to Internet Explorer

instructions for account setup from Microsoft.


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I have just recently set up a business laptop for someone with windows 7 ultimate. I set the user as a standard user and the IT department as admins. After doing this, one weekend the user was trying to view a cd in the cd drive, but it requested the admin password. He only needed to view the info an not downoad anything. I was thinking a standard user could do this without having to be an admin. Is there a way to keep this user as a standard user but have access to view a cd/dvd?

A:Allowing a standard user to access cd/dvd media

My name is Abhi and I work for Social media and Community at Dell.
I just went through your query. As far as I know a standard user should be able to play or view the contents in a cd unless your company has a separate win 7 image or polices. But if the cd automatically runs; ie autorun.exe then it might ask for admin password. The best way to check that would be to play an audio CD

Dell | Social Media Outreach Responder

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I had Windows Vista Ultimate installed on my PC. I got Windows 7 Ultimate and decided I needed an upgrade. I formatted my primary partition and got rid of Vista completely. I then installed Windows 7. It is beautiful.

My problem is simple: I had a partition with files on it that were encrypted using the EFS on Vista. How do I now decrypt and access them?

HELP ! ! !

A:Windows 7 access to Windows Vista Encrypted Files - How

Hello ozofmanson, welcome to the Seven Forums.

Vista and Win 7 use the same EFS system, so it should work when you right click the encrypted file or folder, click General > Advanced and clear the checkbox in Encrypt contents to secure data.


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On Windows Vista and 7, there is a screen, which asks for an administrators authentication whenever something needs editing on the system (such as installing stuff). I have a GPO (group policy object) for all the workstations, and I've navigated to "Computer Configuration -> Policies -> Windows Settings -> Security Settings -> Local Policies -> User Rights Assignment". Is there a setting that let's the specified users/groups authenticate on the Windows Vista/7 administrator screen (as described at the begining), without them actually being administrators?

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Hi all,
I am a long time troll of this site, this is my 1st time posting. Forgive me if I put my question in the wrong spot.

Does anyone know of a way, to let a non power user add fonts to their computer?

I have a network of users who have standard rights on their computers. They are always asking for fonts to be installed. So they need to get me to just login as a local/domain admin just to install the font locally on their computer.

I am looking for a way to just allow my staff to install the fonts they want without calling me. I don't want to give them local power user, if I can avoid it.


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1. So when I try to that, it goes FILE BY FILE but some cause a window to show up which reads: access denied!!
And I am admin, makes no sense!

2. When I am on a limited user and I try to access an admin folder or directory, or run application as admin I am asked to enter the admin's password. for folders I just click on the folder and it opens a window that asks for the admin's password, for apps I click run as admin. The problem is that after I enter the password and proceed, It hangs, explorer hangs i guess.

A:TWO problems; allowing a limited user access to an admin folder

If you are trying to editing a file that is located in the programs folder, than you need to save the file to the desktop and drag it over into the folder and it will override that file making it the correct folder.

Take a look at your security settings: ..Windows 7 | Security Features.. and see what they are set at. Also, download an different Internet Browser and see what happens.

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I have two account on my windows xp computer(laptop). I encrypted a folder using windows encryption. somehow my that account got deleted so using restore i recovered my account. But now i am getting access denied message while trying to access that fodelr. Please help me to decrypt that folder.

A:Decrypt files encrypted by another user

You need to login as administrator.

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I have some encrypted files that were encrypted under a windows8 account that got corrupted by the 8.1 update.

I had to delete the account and recreate it. I created the same User ID and same PW but I can't decrypt the files now...

I swore I've done that before and regained access to the files. Was that an old WinXP thing?

Even though I know the password is the cert used to encrypt/decrypt seeded by time or something else random as well?

I.E., are the files lost because I didn't back-up my cert/private key?

A:Encrypted files and lost user account

Hello James,

I'm afraid that without being able to import a backup of the EFS certificate/key, you may no longer have access to those files.

You could try and use the 30 day free trial program Advanced EFS Data Recovery to decrypt the files.

Hope this helps,

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hi all,
i have a set of files that are encrypted using efs (windows xp pro sp3). stupidly i cant find my private key/certificate that im sure i backedup at some point, but cant find it anywhere.
i am always logged in as admin (only 1 account on this pc). today i logged in and spybot found a trojan that i removed using spybot. now i cant access my encrypted files (normal access denied you expect when you dont have permissions). just to confirm, i am using the same login, i have changed nothing on my login such as username/password or computer name, everything is exactly the same.
i couldnt figure this out. so i made a blank file, right click and encrypted it, and noticed the 'certificate thumbprint' is different on this file to the other encrypted files (of which have the same thumbprint).
i downloaded this demo and ran
it found various keys on the computer apparently (although when i searched for files *.pfk found nothing). it could de-encrypt most of the files, not all of them. trouble is its 150.
i really dont want to have to spend that cash when i should just have access to these files anyway. i am thinking that trojan removal has done something to my login or user account.
Does anyone have any ideas what I can do? Your help much appreciated.

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I am attaching the DDS.txt log immediately below and below that the Highjackthis log file. My problem is that on my Win 7 (64 bit) machine I am unable to write to certain folders as the error message says - "You need permission to perform this action" when trying to COPY a file and I'm getting this error message - "You don't have permissions to save in this folder" at time as well. I have 4 accounts (Mine (admin)and 3 other for my sons. When right clicking on a folder, that I am having trouble writing/copying to, and selecting Properties>Security>Edit I see under the "Groups or user names:" there are 3 icons with questions marks next to them named "Account Unknown(S-1-5-21-1889859891-2727000539-980...). I am guessing that this seems a little odd to have unknown users in there coinciding with my current issue.Please help me to fix this.DDS (Ver_11-03-05.01) - NTFS_AMD64 Run by Chris at 14:40:34.92 on Sun 05/01/2011Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4061.1648 [GMT -5:00].AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\... Read more

A:Unknown User not allowing we to control (copy/paste/save to folders) my files

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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I have a Windows 7 Ultimate workstation which has data encrypted with BitLocker.  I want to move this data to a Windows 2012 R2 server.  Do I need to un-encrypt the data beforehand or can I just move the data over to the server?
The data currently resides in an SQL environment on the workstation.

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I had several files that I NTFS encrypted on my Windows XP pro laptop. I recently changed my log in password and now cannot access my files. I receive an access denied error message. I really need to get into these files. I have tried taking ownership of file and changing password back. Neither worked. I can locate the key within regedit but I do not know what I can do with it. If anyone has any suggestions I would be forever thankful.

A:Accessing NTFS encrypted files after changing user password

How did you change the password back? Did you do it from within the account in question or as the Administrator? If as the Administrator, try changing it back again while already logged into the account.If that doesn't work, and you don't have either a Password Recovery Disk or a user set up with Data Recovery rights, (the disk or the user rights must have been created while you still had access to the files) then I'm afraid your files are not recoverable.

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I'm running WinXP Pro, with each member of my family having a separate user name. I'm the only one with an administrator account. All the other users have limited accounts. I've also installed winRAR.

When using Explorer, users cannot access other user's personal folders. However, if they run winRAR, they can browse into these folders and view any file there.

Is winRAR somehow running under my account since I'm the one who installed it? Is there any way to stop this from happening, short of uninstalling winRAR? And is winRAR known for doing this?


A:winRAR allowing access to unauthorized files

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As of this morning I could not open any of my encrypted files.
Several months ago, I created a folder, then using the properties>security>advanced set the encrypt folder and contents flag. Then, as time went on, I created various files and other folders under it resulting in a hierarchy of encrypted files and folders. Last Friday, everything was fine. This morning - disaster!!
There was no request for a encryption password or anything else. Just the usual Microsoft encryption thingy doing its thing!~!
Any suggestions? All the permissions / owners look right.

A:Cannot Access encrypted files

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Problem: I cannot open, view, modify, copy, or otherwise access in any way, my personal files that have been encrypted by the Windows EFS. Hello,I need help from someone who understands the Windows Encrypting File System and is willing to help me understand and troubleshoot this problem. I know this is a little long, but please bear with me. I apologize for the length, but I wanted to give as much detail as possible up front and hopefully to help someone in the future should they come across this. I am a novice in general, and specifically to EFS, so it is difficult to understand the problem. I have been reading up about EFS, but I'm hoping for someone to put it into layman's terms so I can understand the problem better and so I can contribute better in finding the solution, i.e. finding keys/certificates locations, importing them back into the files so they can be accessed, etc. I don't even know if what I just said makes sense, but those are the concepts I need help on.I've read on other forums of people not being able to access encrypted files, but they talk about having done a reinstall of Windows or a format of the hard drive and now they can't access their encrypted files. Therefore, the standard reply is that they're out of luck and the files are unrecoverable. In their case, that seems to be an acceptable answer.In my case, however, I did not reinstall Windows or reformat. I do not know the cause of the problem, but I will provide a background ... Read more

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This is a cross post from Business Applications, based on the recommendation from a responder there.
As of this morning (yesterday) I could not open any of my encrypted files.
Several months ago, I created a folder, then using the properties>security>advanced set the encrypt folder and contents flag. Then, as time went on, I created various files and other folders under it resulting in a hierarchy of encrypted files and folders. Last Friday, everything was fine. This morning - disaster!!
There was no request for a encryption password or anything else. Just the usual Microsoft encryption thingy doing its thing!~!
Any suggestions? All the permissions / owners look right.

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this is a different problem to the one i posted further down so i figured it needed a different topic heading hope i aint broken the rules.

when i had to reinstall (for reason see other topic) i have just realised i cant access files that were encrypted on the other windows instalation !!!! this includes all my private files etc i still have the other windows instalation on the machine but cant load it (again see other topic) is thier a key file i can copy across or some way of de-encrypting them?

A:cant access encrypted files

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Hello there there was recently an error with my pc and i had to reformat it and reinstall windows. i took off all my files which were encrypted and put it on a usb hard disk.
when i reinstalled windows and tried to put them onto my desktop it says access is denied make sure disk isnt write full or protected" and with that i cant get my files, when i try to unencrypt it says access is denied also i cant look at them to copy and paste them. please advise these documents and files are very important i could lose my job.

A:Cant access encrypted files please help!

The Access Denied is because it's a new install of Windows. You can Take Ownership to get access:
How to take ownership of a file or folder in Windows XP
That won't help with being able to decrypt the files though. Only way to recover encrypted files after a re-install is to import your Encryption Certificate and private key which you should have previously exported. If you created a Data Recovery Agent, they can open the files using their certificate.

If you didn't export the certificate, and don't have a Data Recovery Agent configured and have their certificate, the only way to recover them is if you can restore the OS and your user account from a backup made before you did the reformat.

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I have been spending the whole night trying to reconfigure my win7 desktop to allow me to connect to shared files and print with the printer, both of my computers are windows 7 and in a homegroup, I have made sure all the correct services are running., Windows troubleshooting does not solve the problem as usual! I have not printed in a while, so I decided to go in and try to connect to the printer, and the printer is showing as offline. I try to install a new printer since homegroup says a new printer was found, but this does not work, I try to access shared libraries on the computer with the printer and keep getting the error. This account is not allowed to access this shared resource. I have it set up to allow sharing without passwords, and I have shared between these computers before, something is messed up and i can't find what it is. I tried restarting and going through all the homegroup options one by one, firewall, etc... anybody solve this problem recently? thanks

A:Homegroup computer not allowing access to printers or files

Navigate here: Control Panel\Network and Internet\Network and Sharing Center

It will pop up with your connection and will state your computer name. under that it will say network. click the blue letters which read public or home. In the pop up window, select home. Now type homegroup into your start menu search bar and select it. See if there are any settings in there that will allow you to add printers, files, etc to the list of acceptable things. You may or may not have to do this to both computers.

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This problem with my friend PC, he was using winXP, there was plenty of encrypted files in his D drive, now he formatted his PC to win7 ultimate, all the encrypted files are unaccessible, he don't don't know whether he backup the certificate or not, he know nothing about this, is there a way to access these files without the certificate? and if he backup the certificate where is the default location that it goes? or the extension of the certificate? maybe I search and find it.

A:Can't access the encrypted files after the format

If you're talking about EFS, search for .pfx and .p12 files. Even if you find it you'll also need the password that was set when the certificate was backup up.

How to back up the recovery agent Encrypting File System (EFS) private key in Windows

Encrypted File System (EFS) Certificate Backup

Encrypted File System (EFS) Certificate Restore

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old problem fixed:

i had malware on my pc. removed what i could with mcafee and spybot.

tried to restart in safe mode without success. used another master drive to fix boot.ini and used avg to finish off the malware.

my pc is now booting from the original master. no problems reported by avg etc.

new problem:

i get "access denied" when i try to open any encrypted files created before the restart and incomplete system restore.

xp has created or recreated my admin account with the same name/password (new valid from date). is this why i can't access the files now?
under encrypted file/properties/advanced/details/add option xp reports "CA Root certificate not trusted, install in Trusted Root Certification Authorities". is this a related problem?

i've tried these ms articles, but no luck so far.
Share Access to an Encrypted File in Windows XP: http://support.microsoft.com/kb/308991
Take ownership of a folder: http://support.microsoft.com/kb/308421
Encrypting File System in Windows XP: http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/cryptfs.mspx#EAAAG

please help if you can; thanks.

A:access denied to encrypted files

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I have a dead PC, but I need to access files on the HP Encrypted Hard DriveI put it in a HDD Dock, but only get the Winmagic and HP tools foldersCan i just run the hwelogin or hwemngr exe's to gain access?

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Hi I have encrypted my files and then I reinstalled windows without backing up my private key and my public key that I made the encryption with for the files. Now I look around on forums and I see mostly that you cant unencrypt them. I get a message that gives access denied. I was trying to change the certificate thumbprint to the file to match the encrypted file encryption but it didnt work.

Theres got to be a way to do unencrypt the files. I was looking on how to make a recovery agent for unencrypting the files. I'm not on a domain. This computer is a standalone computer. I cant figure out why this data recovery agent stuff isnt working. I am looking on this forum for anyone who has done this.

Was doing this with mmc and certmgr.

Thanks a lot in advance

A:Access denied to Encrypted files

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Hi guys,

I recently had to rebuild my Windows XP Pro machine. At first I was unable to access the data on my original (pre-rebuild) user profile but this is now sorted thanks to the kind help of pip22 (if you need same help, please see http://forums.techguy.org/windows-xp/1034757-reinstalled-windows-can-see-but.html#post8212985).

However, I am unable to access the files on the original profile that I had encrypted - I assume because an encryption key would have been associated with the previous profile?

Does anyone know how I might be able to access these encrypted files on my hard drive?

Thanks very much indeed,


A:How access encrypted files after rebuild?

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I have a directory of hidden, encrypted files through EFS on a network share. I regularly access these files everyday, but after the weekend I could no longer open those files. Nothing has changed in terms of hardware, software, or configuration to Windows.
No password changes, certificate expiration, profile migration, or other events have occurred recently; this happened over the weekend when server updates were being done. I simply get a message that I do not have write permission and to contact my own user
for permission. I have full control, made myself a local admin, and am the file owner of all files in this encrypted directory.
I believe the problem is due to a certificate issue but am not sure: the thumbprint for my personal EFS cert does not match the thumbprint listed under the file properties of these encrypted files. Is it possible my certificate was somehow changed on the
network share? I am not sure how to proceed from here, other than contacting a domain admin to possibly restore the files using the recovery certificate.
Any help is appreciated.

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I encrypted files in my one of the drives after that i formated my windows and now it says "You will need to provide administrator permission to change these attributes" i click continue then it says"Access Denied"

Please Help

A:Encrypted Files now trying to access but failed after reinstalling win

Do you still have access to the original files from the previous installation? Or a backup of the certificate that you are notified about when you first encrypt something? If not, you just lost those encrypted files. You cannot recover them without the key.

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Was running Vista X32 Ultimate. Two folders where encrypted with EFS and the keys were never exported. No passwords were ever entered for the certificates either. The data on the crashed drive is intact, and can be access by connecting to another computer running Vista X64 Home Premium. Cannot copy the files, open the files, can't do anything with them, but I can see them.

Is there a way to still export the certificates from the crashed drive? The certificates have to be there, can I just find the certs and copy to USB then import the certs in to the other computer?

Need help!!!

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I was an idiot and I thought that somehow going to properties > security to a bunch of important files would somehow make them more safe to a potential hacker who gained access to my computer. I was probably in some alternate mental state when I did this.

Anyway after changing my PC Name and being unable to access them I changed my PC name back to what it originally was thinking that would solve the problem and lo and behold it didn't. I have been browsing the internet for the past 45 minutes (quite litterally) in trying to figure this out and I have done pretty much about everything possible through the context menu and also use of the takeown command in cmd. I have tried taking ownership through advanced security tab and yet I still get denied. my current pc name is clearly listed, in fact all users which is just system, my current pc name and my old pc name are all showing as allowed in all the checkboxes, so from what I can see I have permission but its not allowing me to access it.

I also read a previous thread on here where the OP was told that he will never be able to access the file again without the key, now noting I didn't backup or create any key when I was in my altered mental state however unlike him, I did not reformat my OS. So I would think that theoretically there must be some way I can access it.

If you don't want to help me because I'm dumb then do it for the children

"Please help us access these files!"

A:Unable to access encrypted files after changing PC Name


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I've just performed a disaster recovery from tape. One of the tape was accidentally overwritten, but I was able to get all (? I think..) registry files from another source.

Problem: Cannot access the encryped files!

Does this have something to do with a new SID on the computer? I've heard that a new sid will prevent access to encrypted files.. But how to overcome this? I must be close when I have the private key, I suppose?
Any suggestions?

Thank you for your input,

A:Disaster recovery. Cannot access encrypted files.

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Hi all,

Recently my XP machine bite the dirt and on one of its IDE NTFS HD contained a few folders with hidden and encrypted files. Thinking this was a decent way to keep family members from touching my work, I never excepted them to become inaccessible after I installed Win 7 Pro 64bit.

My problem is that I am unable to open, or move any of the encrypted and hidden files within the folders, yet I am able to only copy the folders, but without the files contained within, as I receive permissions errors.

When I try to move one of the files, I get a File Access denied error stating "You'll need to provide administrator permission to copy this file", I press continue, and I get another error "Your require permission from Administrators to make changes to this file".

My user account "Mark" is an Administrator within the Administrators group, and I have set User Acccount Control to it's default setting. I have also enabled the hidden default Administrator account, logged in as it, and receive the same errors. If it makes any difference, the username of my XP machine was PHOENIX/Administrator

When I view the file attributes, Read-only, and Hidden are not selected, but under Advanced "Encrypt Contents" is selected. If I click details, I receive an EFS error "Unable to find the user information for the file", and another window appears called User Access with all of its options grayed out.

If I took at the Security ... Read more

A:Unable to access encrypted/hidden files after Win 7 install

I just read an article about recovering the encryption certificates from XP and importing them into Windows 7, and I noticed that my xp username was PHOENIX\Mark... which is the same as on Win7 machine.. if that makes any difference. Also, I noticed, that I am actually not able to access Any of the encrypted files from the XP HD.

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i recently used xp system restore after a virus attack caused windows not to start. xp started the system restore automatically after login, i had no choice. it then did something for a few seconds and locked up. i only had to go back to the last restore point to recover everything. i am virus free.

but now i can't access my encrypted files. i get "access denied" even tho i created the folders with my admin account.

xp has created a new admin account with the same name and password. i can see both accounts have a CA Root cerificate that is not trusted.

i tried adding my new user account by using the encrypted file properties to gain access, but xp reported "error in adding new user. error code 5.", which is a big help.

how can i get access to my encrypted folders/files again?
i hope somebody knows the answer, thanks.

A:access denied to encrypted files after system restore

This should help...

MS KB Article #308991

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We have been using EFS to encrypt our documents on a centralized Windows Server 2003 server for over a year now. We have never had any issues until recently. Two nights ago, we restarted this server after some Windows Updates. Now, two of our users are unable to decrpyt their documents stored on the server. It just keeps showing "access denied".

All of our computers are running Windows XP. It is like it is something with the certificates - almost like it replaced the one that was there with a new one and therefore can't decrypt the documents.

I can see that when I save a new file to the encrypted documents folder on the server that it is encrypting them still, and I can decrypt and open anything that I have saved since this happened. I can also see that these files that I have saved and encrypted recently have a different certificate thumbprint.

Is there some way to get back the old certificate? I tried a system restore to a couple of days before we saw any problems - no luck.

Please help, one of the people whose documents won't open is my CEO!!

A:Unable to access encrypted files stored on server

Here's a wealth of information for EFS on Windows Server 2003.

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I had certain files encrypted under a standard user account on Win 7

I changed my password, and then lost power without logging off. After logging in again I was no longer able to access those files. Changing the password back to the original did not help.

I have imported my backup certificate to the personal store with the correct password, although this did not grant me access.

I have tried importing my cert as an admin user and taking ownership, still no dice.

Is this because I did not backup my certificate/key after changing my password? Have I now lost access?

What can I do?

A:Access denied to encrypted files after changing password

Try a system restore to a point before you lost power.
1.type in system restore in star menu
2.choose a point before you lost power.
3.Scan for affected programs, and make sure you want to continue.
4.Press finish and system restore should begin

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I can't change the setting for any of my folders or files except for files that I have downloaded or installed after the virus since they say access denied.

I can open some of my programs such as my web browser, but alot of them I cannot. I can't uninstall certain programs such as avg since it comes up with an error saying "access denied".

I have a google redirect virus. I have random popups but my Spyware teminator keeps them from connecting to their designated links as well as letting the redirects connecting.

This is a serious pain in the butt.

I have windows XP

DDS (Ver_10-11-10.01) - NTFSx86
Run by Walkingtree5 at 17:24:25.32 on Fri 11/12/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2244 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bo... Read more

A:Old files have become Encrypted, Google Redirects, Access Denied.


Welcome to TSF.

Sorry for the delay in getting to your thread.

I am K27 and will be assisting with any Malware issues that you have

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

If you still require assistance, please post a fresh set of DDS logs.


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Download this package if you use Fast User Switching on Windows XP Media Center Edition. This will correct the problem where your Media Center PC may stop responding when you switch between users while watching live TV.

For more information about this issue, read Microsoft KB Article Q811009

System Requirements
Supported Operating Systems: Windows XP

Windows XP Media Center Edition




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I'm in a real pickle here on XP Pro. Unable to boot the system, I restored the registry manually from another installation on another drive. This let me boot the corrupted system, but I can't access my encrypted files therein, since the process of restoring the registry means I can't prove to Windows that I am me! This is my first experience with encryption, and so I didn't think to back up my certificate -- or even know such a thing existed -- until I read about it after the fact (I've since learned how many people fall victim to this oversight).

What I need to know is if it's possible, using some kind of tool or process from this separate installation, to export my user account info (and/or whatever else is necessary) from the corrupted system's registry files, and import that info into the default registry files, so that when I restore the registry with those default files and am able to boot the other system with them, I'll also be able to access my encrypted files therein.

I've tried restoring just portions of the registry (which meant switching the master/slave ribbon/jumper configuration each time... ugh!) in an attempt to determine by process of elimination whether I could boot the system without forfeiting access to my encrypted files; but with no luck there, I'm thinking this "merge" idea might be my only chance. Any help will be appreciated immensely!

A:Solved: Restore registry without losing access to encrypted files

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Hi All

I formatted my PC to another installation of Windows 7 Ultimate(also the one I had before the format).

Now before I formatted windows on drive C:, I encrypted a folder with Bitlocker. Now this folder was on another harddrive D: on my PC. After the format on C: drive, I cannot access any files in the encrypted folder anymore. The folder is color green(so are all the files inside) and when clicking on any file inside, it tells me "you don't have access to open this file".

Any suggestions?

Thank you

A:Bitlocker Encrypted folder - Cannot access files inside anymore

Restore your recovery key.


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Hi All

I formatted my PC to another installation of Windows 7 Ultimate(also the one I had before the format).

Now before I formatted windows on drive C:, I encrypted a folder with Bitlocker. Now this folder was on another harddrive D: on my PC. After the format on C: drive, I cannot access any files in the encrypted folder anymore. The folder is color green(so are all the files inside) and when clicking on any file inside, it tells me "you don't have access to open this file".

Any suggestions?

Thank you

A:Bitlocker Encrypted folder - Cannot access files inside anymore

again install bitlocker and try to unlock using it

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