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ThinkPad R61i: On screen display message generator for ThinkPad has stopped working

Q: ThinkPad R61i: On screen display message generator for ThinkPad has stopped working

Installed Vista SP2 update and now get this startup error:

Found this thread but reinstalling hotkey drivers didn't work.

Know of a fix? Thanks.

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad R61i: On screen display message generator for ThinkPad has stopped working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 106

It all started 3 days ago.

I am using a Lenovo Thinkpad R61i 8932-GCU with Windows Vista 32bits Business Edition (SP2).

Suddenly, the USB ports stopped working

I checked the Device Manager but everything was fine with the USBs. However, the Teredo Tunnelling PseudoInterface had this little yellow triangles. (Status: This device cannot start - code 10). When I tried to disable it, to see if there was any conflict, the Microsoft Management Console (MMC) became unresponsive.

That same night, Windows Update also became unresponsive while installing an update for the Ricoh SD card reader. When I tried to disable the SD card reader, the MMC crashed again. I tried to uninstall the USB drivers from the Device Manager...MMC crashed again.

I have tried another Windows Update, but it also became unresponsive while trying to create a Restore Point.
After reading this thread, showing how to isolate the problem using msconfig, I made a clean boot by disabling all non-Microsoft services. The USB worked but the MMC became unresponsive again when I tried to disable the card reader. The provided link doesn't show what to do when the problem is with some Microsoft service
I would really appreciate some help on those issues

Thanks in advance

Philippe

.PS:
1) The system came pre-loaded with Vista, so I don't have any CD
2) I have tried to use system restore, but it also failed
 

A:Lenovo Thinkpad R61i USB ports not working.

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RELEVANCY SCORE 101.6

I turned off my machine and when I came back to it the internal display wouldnt ork. Using an external monitor right now to type this, internal LCD reacts to brightness commands, but displays no image, just a black screen. This is true throuhgout the system, even at boot it displays nothing.This was working fine until 15 minutes ago. I'm desperate, cannot afford a new computer Any help appreciated

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RELEVANCY SCORE 96

Hi, new here! My OSD for volume and brightness doesn't work. I have looked all over and re-installing drivers doesn't seem to do it. Please help.  Thanks!

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RELEVANCY SCORE 95.2

I just received my brand new ThinkPad L380 Yoga yesterday and went through all of the regular set up steps.  The touch screen worked when I first opened it, but then after Windows 10 finished installing, the touch screen and pen no longer worked.  I have done all of the troubleshooting I've found listed in the forums and on the website aside from sending it back, but it still doesn't respond to touch.  The change happened right after Windows 10 was finished updating.  Is there something I'm missing?  Do I need to get an external mouse to try to disable the touchpad?  I'd really like to avoid sending it back if possible.  I know it has to be something I did and I just don't realize it.

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RELEVANCY SCORE 93.6

I have a R61i and I don't have any information on how to do a factory reset.  I don't have any of the material that came with the computer.  If you have any ideas on how I can do a factory reset with just the computer I would appreciate the help. 

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RELEVANCY SCORE 92.4

Thinking about upgrading the CPU on my ThinkPad R61i. It's the R61i 7650-D6G (15.4", without IEEE) dated 08/02. Currently has a T5450 @ 1.66Ghz and GM965/GL960 chipset. As the T5450 has an FSB of 667MHz, and it's 65nm litho - do I have to stick with Merom chips (and not go for Penryn)? (The GM965 should support an 800MHz FSB - but not sure if the board itself would). Am I limited to the T5xxx series (i.e. 2MB Cache), or could I go for a T7xxx? (even those were made after the laptop date?). Also - is the the unofficial BIOS (I forget what it's called now - Middleton?) upgrade(?) a good thing to do? Help, and more importantly experience, very much appreicated - thanks guys!    












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A:Thinkpad R61i CPU Upgrade

Welcome to the forum!
 
Middleton's BIOS is a must on any *61 system in my opinion.
 
As for the CPU, you could definitely go for a Merom CPU (T7300/7500/7700/7800). Depending on the board revision, you might or might not be able to utilize a Penryn CPU (T8100/8300/9300/9500).
 
The biggest upgrade will be a decent SSD and 4GB of RAM, though, even if you choose to go with one of the less-powerful but dirt-cheap CPUs such as T7300/7500.
 
Happy upgrading.

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RELEVANCY SCORE 91.6

Hi, I upgraded my R61i 8932 thinkpad to windows 7 ultimate and now my CDRW/DVDRW drive is not able to read any CD's or DVD though there are no issues when I check status in device manager.  That was working with Windows XP SP2 earlier. What ever CD/DVD I put in the drive just spins for a long time and then is not able to read. While debugging I found that the DVD drive was able to read all the CDs and DVD's when I boot laptop in "Safe Mode with Networking"  I think that I need to update my driver. Tried searching in net , but couldn't find. Current installed DVD driver version : 6.1.7601.17514. Attached is the screen shot of the driver screen  

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RELEVANCY SCORE 91.6

I have the Lenovo laptop. Model R61i.Processor: T5550 1.83 Ghz.RAM: 2GB 667 Mhz.Motherboard: Lenovo 8943-dtg.I want to improve my laptop. So I have a few questions.Is Core 2 Duo T7700 will it work?Is Core 2 Duo T9600 will it work?What kind of RAM should I buy? 667 Mhz or 800 Mhz?What is the maximum RAM, this motherboard supports?Does the RAM operates in dual channel mode?What is the maximum size hard drive that can handle this motherboard?Can I connect a 7200 RPM hard drive?Can I connect SATA II hard disk?Laptop has a 15 inch screen. Resolution: 1024 x 768 Matrix matt.Is it possible to hook up the screen instead of another of the same size, but a higher resolution?How much plugging T7700 CPU will affect battery life?What is the most powerful battery that can be connected to a laptop?Thank you in advance for your answers.?

A:Lenovo ThinkPad R61i UPGRADE

Welcome to the forum!
 
There's no hard drive size limit on your machine - so if you want to put in 500GB, go ahead. The same holds true for the drive speed - your choice.
 
Any 9.5 mm laptop SATA drive - including SATA II - will work fine, but you'd need a modded BIOS to utilize the SATA II speeds on your machine.
 
T9600 will not work. T7700 should.
 
Your machine can handle 4GB of RAM for sure. And yes, if both slots are populated, it works in dual channel mode.
 
You could upgrade the screen to SXGA+ (1400x1050) or UXGA (1600x1200) that were used on T60/p generation.
 
Enjoy the upgrade process.

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RELEVANCY SCORE 91.6

Installed Lenovo Bluetooth with Enhanced Data Rate Software for Windows Vista - ThinkPad but failed to link laptop with Motorola Razr V3XX.

Some instructions on web state that I have to first turn Bluetooth on by selecting Fn>F5 but that only opens "Access Connections" program.

Am running Vista SP1 with Intel(R) PRO/Wireless 3945ABG Network Connection card.

Can't understand what I'm doing wrong. Any suggestions? Thanks.
 

A:Bluetooth setup on Thinkpad R61i

Does the laptop have Bluetooth capabilities?
 

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RELEVANCY SCORE 86.4

X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) on ThinkPad Pro Dock.  I have a secondary display (connected with DisplayPort).  When the battery is charging, the secondary display works properly.  As soon as the battery is fully charged (100%), the secondary display disconnects and goes black (no signal detected).  The power is still on the the display.  The only way to get the secondary display to reconnect is to unplug the power supply from the dock, then plug it in again.  Has anyone else experienced this? 

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RELEVANCY SCORE 86

I have just bought this laptop a week before.  I've had this message saying "display driver stopped responding and has recovered" and the screen started working abnormal. I have been looking for and tried many solutions (from Lenovo Forum, Microsoft Support Site, Youtube) as listed below: 1. uninstall and update the drive from Intel. 2. Uninstall and update the drive from Lenovo Support Site3. Set TdrDelay to value 8 / 10  However, all methods failed.  Plus, a message " Application has been blocked from accessing Graphics hardware" sometimes, and my application froze for 11-2 seconds.  Could you please suggest a method to solve this critical issue?  My  GPU is Intel HD Graphics 520, and current driver version is 20.19.15.4404

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RELEVANCY SCORE 83.2

I am not sure if I am in the right forum, but this whole site is so difficult to navigate. There are no suppot numbers, and no-one to call. I am on a different computer now because my keyboard on my X1 Carbon Thinkpad has suddenly stopped working. I can get a keyboard to come up on the screen (and type in using external mouse) but none of the keys on the actual keypad work. None of the keys work. Some of the FN keys work. I have tried Ctrl + Alt + Del.
 
Moderator edit: Added detail to subject

A:X1 Carbon Thinkpad keyboard stopped working

PS The touchpad is working. 

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RELEVANCY SCORE 83.2

I updated my Helix to Windows 10 shortly after it was released, and the pen worked great for several months. Then it just quit one day. I have tried everything I can find across the forums to fix it. I've tried updating to the Windows 10 wintab driver, I've tried rolling back to the Windows 8.1 wintab driver. I checked to make sure the firmware was up to date. Nothing is working, and if I try to install the wacom isd driver I get the error a supported tablet was not found on the system. If I go into device manager I can see a driver with a yellow exclamation point pop up under universal serial bus controllers when the pen is removed from its silo. Does anyone have any other suggestions I could try? Or is this most likely a hardware problem?

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RELEVANCY SCORE 83.2

Neither the stylus nor the touch is longer working. Seems to be related to an upgrade of Touch Firmware from Lenovo.  Lenovo support here in Sweden recommends a complete reinstall of Windows.

A:Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

Seems you are not alone... https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Yoga-X1-touch-screen-not-working-after-latest...

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RELEVANCY SCORE 83.2

I've been having a strange problem with the battery for my Thinkpad laptop. I noticed the other day that it wasn't charging when I plugged the AC adapter in. Eventually it ran out completely and would not charge at all. This happened very suddenly...it was working fine a week ago. If I have the battery installed and AC attached and hit the power button, the system will start up for a few seconds and then shut down. Sometimes it will randomly start AGAIN for another few seconds and then shut down. The only way I can get the computer to run is with the battery removed and AC adapter attached. If I start the computer up with the AC adapter attached and then insert the battery the computer immediately powers down.

I really want to get this problem resolved. I'm hoping that it's just the battery itself, but it seems strange that it would stop working so suddenly. From my experience, laptop batteries tend to lose their power over time. And even if the battery was no good, shouldn't the computer still work as long as the AC line is connected? I have no problem replacing the battery, I'm just not certain that this is the real issue. It seems that the AC adapter works fine.

Is this likely just a battery problem, or is it possible that the motherboard is damaged?
 

A:Thinkpad Battery Suddenly Stopped Working

Hi Dan and welcome to TSG.

I assume your Thinkpad's warranty has run out.

It could be a problem with the motherboard power circuitry but that would be expensive to fix.

As the charger looks ok the easiest and cheapest thing to do is to try a new battery.

Sorry I can't be more specific.
 

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RELEVANCY SCORE 83.2

Hi, I just bought a ThinkPad Yoga 460 and I have a strange problem. The internal keyboard does not work any more across operating systems, so this isn't software specific. However, the keyboard *does* work in the beginning a cold start until the operating system boots - I can enter the BIOS settings, navigate around there, I can enter the onboard diagnostics utility, everything works fine - until an operating system boots. If I just reboot without turning the computer off, the internal keyboard doesn't work. I even restored factory settings, so I am writing this from an Ubuntu Live USB with an external keyboard until I have figured out how to restore EFI, but the keyboard still isn't working. The problem occured after a long time of using only the external keyboard, so I can't exactly tell what I was doing when it happened. I'm guessing it has to do with the rotation sensor being stuck, but what would be the point of disabling the keyboard if it's physically impossible to press any buttons in tablet mode... Also, the touch pad keeps working anyway. I removed Windows from the laptop and I don't think there'd be an easy way to get it back, so I hope any solutions would work on Linux too. Best regards,Malte

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RELEVANCY SCORE 83.2

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 83.2

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 83.2

The left USB port stopped working last night on my Gen 3 Thinkpad X1 Carbon.Don't think it's a driver problem, as it's been working fire up til now.The port just no longer exists as far as I can see. Plugging into it does nothing. Any ideas?Thanks

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RELEVANCY SCORE 83.2

TP X1 carbon with Windows 7/64 bit Some Hotkeys do not workF4, F7, F8 ,F9, F10, F11, F12 do NOT work.Caps lock does not display on screem All this happened at the same time. Might be because of an update (either Windows or Lenovo) but I am not sure.Tried the recommended fixes and installed the hotkey tool n1qvub3w.exe but that did not solve it. It is extremely frustrating to have this issue without any proper resolution.Any help is appreciated.

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RELEVANCY SCORE 83.2

Wifi suddenly stopped working during an application download, I have been using the computer 2 weeks... Device manager shows that there is something wrong with the unit(other computer and mobile devices still works fine on the same wireless network). BTW, it is a Intel AC 9560 wireless module. Tried restarts of computer, disable/enable, uninstall/install, update driver etc. no improvement. Reinstalled Windows 10, no improvement.I followed troubleshooting videos on Lenovo support, no improvement.Starting to look like the worst computer buy ever... Tried to submit a ticket on Lenovo support but all fields goes blank after filling in serial and model and pressing "Submit". So support ticket does not work to submit. Any known solutions for this? Anyone experienced the same issue? BR/Henrik 

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RELEVANCY SCORE 82.4

I have a Chromebook that has suddenly disabled the use of the power button on the side. Because of this I am unable to reset to factory, enter developer mode, or Powerwash. This is a managed device. I have the ability to deprovision it throught the google console but I am afraid that once I do the power button still will not work but I wont be able to powerwash it to get it re-enrolled. Is there some way that a student could have disabled this button somehow?

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RELEVANCY SCORE 82.4

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

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RELEVANCY SCORE 82

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 81.6

Yesterday out of nowhere my fingerprint sensor just stopped working, doesn't turn on, doesn't show up in device manager, I have disconnected it reconnected it nothing... Lenovo Vantage no drivers... I need to know what is going on. Someone, please help.

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RELEVANCY SCORE 81.6

Today my digitizer stopped working for the first time since I purchased my Thinkpad Yoga several years ago. Touch screen still works as normal. I don't think it's software related because I dual boot Windows and Ubuntu and it doesn't work in either operating system. Before it would work in both operating systems, and I haven't had any updates since it was last working. Is it possible for the digitizer itself to be broken somehow? I haven't dropped the device or spilled any liquid on it. I've read elsewhere on the forum that the digitizer is powered by a capacitor that is charged within the laptop. Is this still true for Thinkpad Yogas? Are there steps I can take to diagnose the issue?

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RELEVANCY SCORE 81.6

I have my keyboard set in Lenovo Vantage to load a website when I press the F12/Star key.  It was working for the entire time I've had my computer, but stopped about 2 weeks ago.  Also, today I tried to use the Fn+PrtSc/Scissors key to take a screenshot, and that is not working anymore either.  It could have been one of the recent Lenovo updates, but I'm not sure.  Does anybody know how to turn these keys back on or to figure out what is causing them to not work anymore?  Thanks!

A:Thinkpad T470s Star and Scissors Keys Stopped Working

Did you update power management driver recently?  That is casuing FN key and OSD problems.  Solution is to roll back the power management driver.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Latest-Power-Management-Driver-Conflicts...

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RELEVANCY SCORE 81.6

Hello.Maybe someone can help me. I have a Lenovo Thinkpad X1 Yoga with Win 10 running and in the past weeks it all worked fine. I used the Touchscreen and Tablet mode a bit and also used the pen occasionally. Since my flight back from Spain last weekend, the touchscreen stopped working. It does not react to fingers or the pen at all. I do not see an error message in the device manager, but am also not able to identify which device the toughscreen should be - I see no "wacom" device listed there. Wind 10 Hardware problem solver did not find anything. I also let the automated Lenovo driver updater run and it did some updates, but none regarding the touchscreen and it did not change anything. Now I first need to find out if it is a hardware or a software error - how can I do that? 

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RELEVANCY SCORE 81.2

The screen on my laptop has some yellowish-red/pinkish blotches on the sides/edges. I shutdown my computer multiple times and it still displays this abnormality. What is the issue?


























IMG_2138.JPG ?2444 KB

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RELEVANCY SCORE 80.8

A couple of days back, after a windows update, the fingerprint scanner on my Thinkpad X270 has stopped working.  Initially, in Device Manager, it displayed the following:  "This device cannot start (Code 10)" But after I tried to update the drivers, it now displays: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful." Any ideas what I can do to fix it? It's as if it just suddenly stopped working overnight.

A:Thinkpad X270 - Synaptics WBDI Fingerprint Scanner Stopped Working

Did you see the below thread? https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...  





If a post answers your question, please mark it as an?Accepted Solution?!TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 80.8

After accepting a Lenovo update, the caps lock indicator stopped working. I re-installed Caps lock indicator - r09vu09w.exe and restarted the laptop several times, but it's still not working. Can anyone help? Thanks in advance! 

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RELEVANCY SCORE 80.8

I have had this notebook for a few years and it has performed well. Today however I brought it out of hibernation mode, and it beeped. The keyboard and touchpad were not working. I restarted the computer and it beeped as it was loading, giving a message that said "Keyboard not detected." Once windows booted up, same problem. I shut down and restarted, same problem. I then unplugged everything, took the battery out, put it back together, and now it works fine. I'm a little concerned about this. Is this an indication of a possible hardware failure, or could something else more innocuous be causing it? Thanks in advance!

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RELEVANCY SCORE 80.8

T430 fails to read hard drive or hangs up on startup when the battery is installed.  Typically will start on AC without the battery installed, but still hangs up intermittently  Was working fine until after multiple rapid power outages during a storm. Any ideas? OS is Windows 10 Thanks in advance!

A:ThinkPad hangs on boot - stuck at Thinkpad screen

You might have damaged the power circuitry on the motherboard.  If that is the case, the only solution is to replace the board.  There is an array of power transistors that handles the switching back and forth between AC and battery.

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RELEVANCY SCORE 80

I purchased my t450s but after i used it for two months. one morning the screen started blinking for about a minute and after that is does not display anymore. It works when connected to an external monitor. I tried all that I could but the screen won't display

A:ThinkPad T450s screen does not display

Hi Senyo,
 
Welcome to Lenovo Community! And happy to have you here.
 
As I understand that you are facing issue with your display in T450s.
Looks like you have a bad LCD panel & it needs to be changed so better contact Lenovo & replace under warranty.
Also you can try moving the LCD lid at certain angle whether display is coming or not.
 
I hope the above information helps.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 80

Hello,  My thinkpad's display isn't working, not are any of the status lights except the wifi one. A few things you should know about my ThinkPadSSD UpgradeBIG ONE: WAS drenched in water, did not turn on. I took it apart, dried it out, and put it back. It worked fine.Faulty CD Drive (randomly pops out, but recently is behaving itself)LCD Ribbon cable (connector cable) changed once for the same problem, but it's happening again now.RAM upgraded to 8 gigsRecently, like two days ago, a startup interrupt menu keeps showing up. No keys were pressed upon startup, but it still shows up. Windows 7 ProHinges are loose, display wobbles back and forth quite a bit.I would appreciate it if someone could point me in the right direction, I dont wanna keep buying ribbon cables!  Thank You!-Matt

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RELEVANCY SCORE 80

I've had a happy first year with this machine. A few days ago it all went south.  No USB mouse (is a Lenovo Wireless USB dongle thing). No Touch on the display. The Lenovo Monitor that I use it with is a touch display and the touch on that is also stopped. In device manager I see this: I've tried all the usual stuff like deleting all the bad marked devices in the device manager and restarting and nothing works. I've ran all the latest Lenovo driver updates and that makes no difference. I've tried a hard wired mouse, but that comes up in device manager as bad. They all show: The drivers for this device are not installed. (Code 28)There are no compatible drivers for this device. HELP!Without Ext MonitorWith Ext Monitor

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RELEVANCY SCORE 80

Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...
 
Hope this helps

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RELEVANCY SCORE 80

the left hand standard-usb port yesterday stopped working on Thinkpad X1C. only charging, no data connection possible. already tried the "emergency reset" suggested at https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/USB-port-stopped-working-Thinkpad-X1-Carbon/m... - without luck (this is also the reason to open a new issue as _this_ one is just not solved) the other usb port is fine. the last 2 lenovos always has such annoying issues :/ i'm working with the device every day, so sending it in for 2 days for repairing is no real option. so, if anyone has a hint, these would be warm welcome.

A:data connection for left hand standard-usb port stopped working on Thinkpad X1C

nb: using ubuntu 18.04.1 lts

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RELEVANCY SCORE 79.2

Hello- This is the first time I've needed to post here - I wouldn't say I'm an advanced user, but I have a pretty good idea what I'm doing. So please bear with me. My specific problem is that, seemingly following one of the attached (screenshot) windows updates, I can no longer use the Fn+F keys properly. Some of them do work (I can adjust brightness, hibernate), but I cannot for instance open WiFi controls (Access Connections) with Fn+F5, Communications Utility with Fn+F6, or connect to a projector with Fn+F7. Also, the accompanying screen overlay isn't right. The manual volume adjust button doesn't show the volume change on screen (same for mute button); neither does Fn+F8/F9 for brightness; ditto for CAPS-LOCK key, so I don't know whether caps lock is on or not! But these buttons/key-combinations do at least work. I have spent a long time trying to fix this following for example treads like below: https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/E530-special-keys-FN-F4-FN-F5-etc-are-n... https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T530-Fn-keys-and-quot-On-Screen-Display-... Updating HotKeys feature integration manually did not help. However, when I did this via a full scan with Lenovo Solutions Centre it did something (e.g. screen overlay came back briefly for brightness controls Fn+F8/F9, but has since gone again after re-starting). But still nothing for opening WiFi controls, Communication Utility, caps lock,... Read more

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RELEVANCY SCORE 79.2

Hello- This is the first time I've needed to post here - I wouldn't say I'm an advanced user, but I have a pretty good idea what I'm doing. So please bear with me. My specific problem is that, seemingly following one of the attached (screenshot) windows updates, I can no longer use the Fn+F keys properly. Some of them do work (I can adjust brightness, hibernate), but I cannot for instance open WiFi controls (Access Connections) with Fn+F5, Communications Utility with Fn+F6, or connect to a projector with Fn+F7. Also, the accompanying screen overlay isn't right. The manual volume adjust button doesn't show the volume change on screen (same for mute button); neither does Fn+F8/F9 for brightness; ditto for CAPS-LOCK key, so I don't know whether caps lock is on or not! But these buttons/key-combinations do at least work. I have spent a long time trying to fix this following for example treads like below: https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/E530-special-keys-FN-F4-FN-F5-etc-are-n... https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T530-Fn-keys-and-quot-On-Screen-Display-... Updating HotKeys feature integration manually did not help. However, when I did this via a full scan with Lenovo Solutions Centre it did something (e.g. screen overlay came back briefly for brightness controls Fn+F8/F9, but has since gone again after re-starting). But still nothing for opening WiFi controls, Communication Utility, caps lock,... Read more

A:Thinkpad W530 - Fn keys and "On Screen Display"

Does the below apply to you?  Did you upgrade power management driver recently?
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Latest-Power-Management-Driver-Conflicts...

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RELEVANCY SCORE 79.2

Hi guys, I found this forum very helpful   and I hope someone has a solution for my issue also. I have read everything about that kind of problems and what I found is that one of my usb ports isn't working. I've checked, none of the pins are touching. I disassembled the laptop to see if there is something suspicious at the back of the USB, unfortunately everything looks ok. Is there anything else that I have to do with this USB or probably I have an issue with the motherboard? Thanks in advance Kind Regards.Simeon  

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RELEVANCY SCORE 79.2

Hi everyone, I bought a Lenovo ThinkPad P50 Signature Edition with a 4K matte display. Over time, I noticed that my display got laggier and laggier at full 4K resolution. If I lower my display resolution to 1920x1080, my display is fairly smooth. I'm not sure why my display isn't smooth at full resolution. I also noticed yesterday that my volume hotkey buttons above the full keypad don't work properly. My volume hot keys above my keyboard work fine, however. Is there any way to alleviate or fix these two issues?

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