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BSOD while laptop is idle... 3 times in the past 24 hours

Q: BSOD while laptop is idle... 3 times in the past 24 hours

Hi, I'm new here, I'm sure you'll all be able to tell from my lack of computer knowledge...

I've been experiencing a BSOD every time I leave my laptop idle for even a short amount of time. I had a similar issue with the same computer back in April, when I took it to best buy to be checked (MISTAKE!), I was told it was virus related and they performed a full system restore. Now, I'm getting more BSOD and I have no clue why... I have Norton and I recently downloaded malwarebytes.org free version and it picked up on one treat and two tracking cookies. I still got a BSOD even after quarantining the threats.

I went ahead and made up a minidump zip file... If anyone needs more info from me I'll do my best to try and find it for you.

Thanks!

RELEVANCY SCORE 200
Preferred Solution: BSOD while laptop is idle... 3 times in the past 24 hours

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD while laptop is idle... 3 times in the past 24 hours

Check your HD cabling and run a disk diagnostic program like this one: WD Support / Downloads / Legacy Internal / WD Raptor

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RELEVANCY SCORE 94.4

Short error info:
ntoskrnl.exe+7cc40

General situation:
I bought this new pc in August 2011. The shop where i bought the components built the system and installed the OS. I did not reinstall it (yet).
Since the moment i got the system, i had more BSOD's than i had in the last 10 years.
There is no (user) program i can isolate as a possible cause... ntoskrnl.exe isn't a "real user program" imho

System info:
You can find them the system specs inside in my profile, but most relevant info might be:
OS: Windows 7 Professional x64 SP 1
CPU: Intel Core i7 2600 Boxed
Motherboard: Asus P8Z68-V Pro
Memory: 8GB G.Skill Ripjaws X F3
Graphics Card(s): MSI R6850 Cyclone 1GD5 Power Edition/OC
Hard Drives: OCZ Vertex 3 120GB (System) + Samsung EcoGreen F4EG HD204UI, 2TB (Data)
PSU: XFX 650W Semi Modular XXX Edition

Crash info:
This is part of the BlueScreenView info:
Bug-check-text: SYSTEM_SERVICE_EXCEPTION
Bug-check-code: 0x0000003b
Parameter 1: 00000000`c0000096
Parameter 2: fffff880`0e3be972
Parameter 3: fffff880`0e3fad90
Parameter 4: 00000000`00000000
Caused by driver program: ntoskrnl.exe
Caused by address: ntoskrnl.exe+7cc40
The information collected by BSOD Dump & System File Collection app are in the attachment, as well as the system health report.

Thanks in advance for any help!
Evert

A:BSOD at random times... even when idle during e.g. 2 hours

Forgot to mention: Windows Updates are applied on a very regular basis (i.e. almost as the come in).

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RELEVANCY SCORE 84.8

I have Windows XP and have gotten 3 BSOD's today and don't know how to go about getting the issue resolved. I did take down the codes that came up on my screen, I was hoping someone might be able to point me in the right direction on how I can resolve this issue. I went to the Microsoft website, hit support then typed in my error codes but it didn't come back with any information.

These are the codes that were displaying on the blue screen:

0x8A32D3E0
0x898AB9B8
0xBA4E3BB8
0x00000001

Please provide any help and point me in the right direction to getting this issue solved,

Wes

A:Gotten 3 BSOD in past 4 hours on Win XP laptop

Hi Wes, welcome to TSF..

please attach your crash dumps to your next post so someone here can have a look at them for you.

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RELEVANCY SCORE 84

Windows 7 Home Premium 64bit on Lenovo laptop running at 1.90GHz.

Power options set on high performance.
Sleeps when I close the lid.

The BSOD occurs whether I close the top to put it to sleep or just leave it open to continue running.

The BSOD: Driver Power State Failure

I've followed posting instructions and uploaded the zip file.

Thanks!

A:BSOD whenever I leave the laptop idle for a 2+ hours.

Welcome to Seven Forums.

The BSOD seems to be caused by:
Code:
S6000KNT.sys Mon Sep 13 09:18:58 2010 (4C8D9822)
Chicony Webcam Driver
Update to the latest version available. If that does not help, unplug the device and remove any related software and see if that helps.

sptd.sys Sat Mar 3 22:45:52 2012 (4F524AC0)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
http://www.carrona.org/drivers/driver.php?id=sptd.sysUninstall DAEMON Tools and any Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
As an alternative, many people recommend the use of Total Mounter or Magic ISOKeep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean StartupThis tutorial USB Selective Suspend - Turn On or Off may help you:
To Disable Selective Suspend:

1. open the control panel
2. go to power options (you may have to set view to small icons)
3. click change plan settings
4. in the window that opens:
5. click change plan settings
6. click change advanced power settings, expand usb and ensure usb selective suspend is disabled.Use the System File Checker tool ... Read more

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RELEVANCY SCORE 70.4

Hello,
So the past 24 hours my computer will BSOD with different errors each time it seem like. Weird things have been going on, I have a SSD and HDD set up with mostly everything except the OS on the HDD. Getting a lot of crashes and complete computer freezes only to find disconnecting the second HDD fixes the freezes.

Can someone help me get an idea what these bsod are from? it would help a lot!

debug-Arduser-xxxx.zip

A:Past 24 hours I have been getting BSOD and crashes

Hi Duzer,

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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RELEVANCY SCORE 70.4

Hi,

I recently installed two brand new HDDs into my PC. One normal 7200 RPM Sata 6GB/s Western Digital Caviar Black 2TB and one 120GB OCZ Vertex 3 SSD.

As I was entirely replacing my old HDDs I simply removed both of those and put both my new ones in and made a fresh install of Windows 7 Ultimate 64bit (genuine version obviously, and OEM that I got with my original PC).


I have my bios in ACHI mode (instead of IDE) and everything else in the bios should be right.

I have an Asus P7P55D-E, with an i7 860 and an Nvidia GTX 460 and 8GB DDR3.


The only codes I see in the event viewer before the BSOD is:
The VSS service is shutting down due to idle timeout.
Event ID = 8224

In my motherboard I have tried switching from using the Marvel 6GB/s plugs to the Intel SATA II plugs. The BSODs still occur.

A:BSOD while system is idle after a few hours

Hi NeonAnderson

You don't have any minidumps in the uploaded folder.

Please follow these steps to enable minidumps.

Go to Start and type in sysdm.cpl and press Enter.
Click on the Advanced tab.
Click on the Startup and Recovery Settings button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select "Small memory dump (256 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump

Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Now wait for the new crash\bsod and rerun the,
http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 70.4

Hi,

I just recently (less than 2 weeks) installed a fresh copy of Windows 7 Professional x64 on my desktop computer which used to run on Windows XP Professional. I reformatted the partition that has my OS and installed Win7.

Here are my hardware specs:

Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7380
Processor: Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM (2 KVR667D2N5/1G modules and 1 KVR667D2N5/2G)
DirectX Version: DirectX 11
Motherboard: P7N SLI Platinum (http://www.msi.com/product/mb/P7N-SL.../?div=Overview)
Display: Nvidia GeForce 8800 GT

The only new addition to my computer's hardware was a New memory module, Kingston KVR667D2N5/2G. Here is the link to the manufacturer's site: Kingston Technology Company - Kingston Memory Search - Search Results for:

As you can see, Kingston site says its compatible with my motherboard. So I'd assume there is no issue with that new addition.

So far, my computer would crash under one of the following instances:
1. Wake up from sleep
2. Wake up from hibernate (sometimes my computer had been rebooted the next morning though it's hibernated)
3. Computer is idle

I'm not too sure what issues there are. I suspect it might be a driver issue or a ram issue. I've worked with computers for the past 10 years and this is the first time I've had this problem of ... Read more

A:BSOD after computer is idle for 2 hours

  
Quote: Originally Posted by candeehman


Hi,

I just recently (less than 2 weeks) installed a fresh copy of Windows 7 Professional x64 on my desktop computer which used to run on Windows XP Professional. I reformatted the partition that has my OS and installed Win7.

Here are my hardware specs:

Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7380
Processor: Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM (2 KVR667D2N5/1G modules and 1 KVR667D2N5/2G)
DirectX Version: DirectX 11
Motherboard: P7N SLI Platinum (MSI Global - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more)
Display: Nvidia GeForce 8800 GT

The only new addition to my computer's hardware was a New memory module, Kingston KVR667D2N5/2G. Here is the link to the manufacturer's site: Kingston Technology Company - Kingston Memory Search - Search Results for:

As you can see, Kingston site says its compatible with my motherboard. So I'd assume there is no issue with that new addition.

So far, my computer would crash under one of the following instances:
1. Wake up from sleep
2. Wake up from hibernate (sometimes my computer had been rebooted the next morning though it's hibernated)
3. Computer is idle

I'm not too sure what issues there are. I suspect it might be a driver issue or a ram issue. I've worked with compute... Read more

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RELEVANCY SCORE 70.4

So I've been having this BSOD issue since...last Friday, perhaps? It's really starting to give me anxiety.
Anyway, I only ever seem to get the BSOD after I've left my PC idle for several hours. For instance, I left my computer running while I went to go see a ballet and came back to it turned off. Last night I tried to deliberately leave it running while I went to sleep. When I woke up I saw it was still running...but I wasn't logged into my PC, so I'm assuming it restarted its self.
I'm not particularly "tech-savvy" in this department, so if you require any additional information from what I've provided I would be happy to deliver. ^__^ 

 
This is the analysis I received from the "Windows has recovered from an unexpected shutdown." I haven't a clue if it's useful information, but here you go:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 9f
  BCP1: 0000000000000003
  BCP2: FFFFFA800408A060
  BCP3: FFFFF800038074D8
  BCP4: FFFFFA8008534410
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 

 
 
· OS - Windows 7· 64-bit· Windows 7 (Home Premium)· OS is an OEM version

 

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RELEVANCY SCORE 70.4

Hello,

Hopefully someone can help me out. I seem to get a BSOD about every 2 hours now in my Windows 7 Ultimate x64 OS. It started out less frequent (1x per day), but over time has increased in occurrence. Here is the event viewer info for the latest crash:

System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-09-14T13:51:43.348412000Z

EventRecordID 339561

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Scott-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0


Attached are my dump files.

A:BSOD every 2 hours regardless of idle or under load

Hello and welcome to SevenForums,

Please can you download and follow the instructions.

Please post all of the results on your next post.

http://go.microsoft.com/fwlink/?linkid=52012

I look forward to helping you

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RELEVANCY SCORE 70.4

Hi all,. Im not a frequent poster here, but im pretty stumped and Im hoping someone out there can help me. I recently built a PC for a friend. The machine runs great, plays games great and generally is fine. However the issue he is having is that when he leaves the PC idle for more than say, 3 hours, he returns to find that the PC has crashed and he has an error message on his screen.

I checked all his power settings,USB root hub power settings, drivers, and scanned for viruses. Im stumped as to what could be causing this problem.
Brief system specs are: Vista business 64bit, E8400 , 4gb DDR800 RAM, 8800gts 640mb, MSI PLATINUM P35 COMBO.

As I said, the pc runs great when hes using it, but only after it has been idle for a number of hours will he recievd the BSOD. Here is a copy of several days of crash logs. Thanks for any help .
3-3-09

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: 1
BCP1: 0000000076EB5CAA
BCP2: 0000000000000000
BCP3: 00000000FFFF0000
BCP4: FFFFFA600A202CA0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini030309-01.dmp
C:\Users\Administrator\AppData\Local\Temp\WER-37062-0.sysdata.xml
C:\Users\Administrator\AppData\Local\Temp\WERB1EA.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
3-4-09

Problem signature:
Problem Event Name:... Read more

A:BSOD on VISTA 64 after hours of being idle

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RELEVANCY SCORE 70

Hi guys! I badly need your help. I started getting BSOD two weeks ago. As far as I can remember the first time I had a BSOD was on the day I installed Max Payne 3 (I read somewhere that the some guy had also this problem when he installed max payne). There were two occasions that I got a BSOD upon starting Max Payne 3. But lately I'm getting BSOD when doing low-load stuffs like browsing with no other apps opened. I've already done memtest with 10 passes with no errors. I'm 24 hours prime95 stable. I just don't get it! I've manually set my timings for my ram. I'm not doing any overclock. Everything is on stock settings.

Can someone please take a look on my attachment. Any help will be gladly appreciated. Thank you so much!

Oh btw here's my system specs.

Win 7 64 bit
I7-2600k at stock
Maximus IV Extreme
G. Skill 4gb 1600
OCZ 60 gb SSD
Kingwin Lazer 1000w psu
GTX 670 at stock

A:BSOD when computer is idle. No BSOD when playing games for hours.

@writhziden can you please help me?

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RELEVANCY SCORE 69.6

Hi, i am getting a BSOD. I have done a little research thinking that it might be a bad video card (I own an NVIDIA GeForce 9400GT on v340) or some bad memory(running 4 x 1GB). I am not exceptional at reading dump codes or anything like that so I went and found that I could upload my files and receive some help. If you guys need any information more than this please let me know.

A:BSOD when computer is idle, happens after about 1-2 hours of up time.

Hello.

This bugcode is usually Hard driver (Storage) related.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\New folder\122814-28314-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02a11000 PsLoadedModuleList = 0xfffff800`02c54890
Debug session time: Mon Dec 29 05:39:34.646 2014 (UTC + 6:00)
System Uptime: 0 days 0:34:39.285
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze ... Read more

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RELEVANCY SCORE 68

Attached you will find the 9 BSOD's from Bluescreenview that I have recieved in the last 48 hours.

I've scrubbed vid drivers, check ram with memtest for 10+ hours, and checked my BIOS settings for any strange settings.

Over and over I get these blue screens.

Please...HELP!

Custom built system running Win 7 64bit.
 

A:BSOD 9 times in 48 hours, mostly for different reasons.

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RELEVANCY SCORE 68

It actually started yesterdy, I got one. It happened randomly, i wasn't performing an intesive task just browsing the web.

Today i was doing the same thing, browsing through twitter and email, and it happened a few times while doing so. I wasn't playing a game or anything intensive on the hardware. Although i did notice that Windows Update was installing stuff at the time. while it was updating, it crashed 3 times in 30 mins. i forced it to stop updating, i ran a chkdsk, and everything seems to run fine afterwards. but after a couple more hours, my laptop crashed (BSOD?d) a couple more times.

Attached are the dump files. I couldn?t get the system health report because I kept getting an error that said

Error:
An error occured while attempting to generate the report.

The wait for the report generation tool to finish has timed out.

hopefully i can get this sorted out with your help

thanks in advance

A:Got BSOD 6 times in the span of 4 hours

Hardware specs are as listed on my profile.

the OS i have is windows 7 home premium 64 bit
it is the original installed OS on this laptop
it is pre-installed by the OEM (pre installed when i purchased the laptop)

i bought the laptop last christmas: Dec 26, 2011
I have not re-installed the OS

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RELEVANCY SCORE 67.2

Hi,

So my laptop (details below) has been crashing with the BSOD at least once a day now for the last few months. It was running Vista so I installed Windows 7, hoping that would help. I stipped everything off it that was unneccessary but she's still BSOD'ing me. This week she's been doing it more - today BSOD 5 times in 3 hours. I'm trying to write my PhD thesis at the moment, so I'm sure you can imagine that this is getting a little annoying.

Problem signature is pasted below from the last time it crashed (assuming it's been the same reason each time!). I've performed the Dump and System File Collection and System Health Report (attached) - the system health report has three failures in the PlugAndPlay devices - could this be the problem??

Laptop Details:
Operating System: Windows 7 Ultimate (32-bit) full retail.
OS Installed: ~1 month ago
Hardware: ~4.5 years old.

Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
BCCode: 50
BCP1: FD1ED8FC
BCP2: 00000000
BCP3: 82CC06FB
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Thanks so much for any help you can offer!!
Nat

A:BSOD 5 times in 3 hours - PlugAndPlay error??

  
Quote: Originally Posted by Natalie1


Hi,

So my laptop (details below) has been crashing with the BSOD at least once a day now for the last few months. It was running Vista so I installed Windows 7, hoping that would help. I stipped everything off it that was unneccessary but she's still BSOD'ing me. This week she's been doing it more - today BSOD 5 times in 3 hours. I'm trying to write my PhD thesis at the moment, so I'm sure you can imagine that this is getting a little annoying.

Problem signature is pasted below from the last time it crashed (assuming it's been the same reason each time!). I've performed the Dump and System File Collection and System Health Report (attached) - the system health report has three failures in the PlugAndPlay devices - could this be the problem??

Laptop Details:
Operating System: Windows 7 Ultimate (32-bit) full retail.
OS Installed: ~1 month ago
Hardware: ~4.5 years old.

Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
BCCode: 50
BCP1: FD1ED8FC
BCP2: 00000000
BCP3: 82CC06FB
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Thanks so much for any help you can offer!!
Nat



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DM... Read more

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RELEVANCY SCORE 66.8

Hello there.
I'm looking for help. I've had some problems with my PC this month and I can't really make it work properly. It freezes/crashes/has a BSOD randomly, mostly a few minutes after it starts. It seems like it isn't caused by overheating since these errors appear independently of stress (one day I can play games for a few hours without a problem and the other day it crashes while browsing Internet).
At first, there were mostly BSODs and stuff, but it looked like it couldn’t save the memory dumps – there were no dumps seen in bluescreen viewer. Sometimes it just froze with the screen blurred and I had to restart it. After some of the crashes ‘cmos checksum bad error’ appeared while booting.
I reinstalled Windows and it seemed to be okay, but then there was a BSOD again. This is the only BSOD I can see in the bluescreen viewer. After the BSOD the bios clock was reset and I had to set it manually. I decided to clean the PC thoroughly, I even dismounted the graphical card to do it. After that, it looked like the problem was gone, but today it has crashed again. The screen went black and I couldn’t even turn it off using the power button. I had to switch it on a few times for it to run properly (before that there were only black screens and slow fans movement). When it finally turned on, there was 'cmos checksum bad error' again and it sounded weird. It was too quiet as if fans were running too slowly.
Finally, I waited a few hours and now ... Read more

A:BSOD/freezes a few times, then it works fine for a few hours

It worked fine for 2 days but just a while ago it displayed a BSOD two times, no new memory dumps though.

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RELEVANCY SCORE 66.4

I'm using windows 32bit on a 15 inch macbook pro through bootcamp.
I haven't been quick enough to get the error code. The BSOD occurs seemingly randomly; once while loading a youtube video, once while the computer was just idling, once while chrome was open.
The error code mentioned something about it being a graphics card error, and I've heard that the graphics cards on 2011 macbook pros going out was a common problem.

I've attached my system info and the debug files.
Any help?

A:BSOD 3 times, twice in past week

Hi chelsie.

The zip you uploaded is not appearing to be the output of our SF Diag tool. Moreover it does not contain any crash dumps.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded). Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

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RELEVANCY SCORE 66.4

Thats right, ive gotten BSoD 41 times in the past 5 months (Since I got my computer) Im pretty mad as it seems to happen while playing Minecraft or while web-browsing (witch are the 2 things I do most ) but it has happened right on start-up. It would be so great if someone here could help me out, and finally get this problem resolved. Thanks in advance . ~Happiness1
Questions:
? OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail Version
? Age of system (hardware) Around 5 months.
? Age of OS installation - have you re-installed the OS? 5 months (never re-installed)
? CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
? Video Card: NVIDIA GeForce 9500 GT
? MotherBoard: Board: Intel Corporation DG41WV AAE90316-102
Serial Number: BTWV104006QE
Bus Clock: 266 megahertz
BIOS: Intel Corp. WVG4110H.86A.0015.2010.1111.1718 11/11/2010
? Power Supply - brand & wattage: I dont know :/ (Cant remove it)
? System Manufacturer: Custom built
? Exact model number (if laptop, check label on bottom): Custom built

A:BSoD... 41 times in the past 5 months.

Hi -

Probable issues with RAM are a likely cause.

Run memtest86+ - http://www.techsupportforum.com/2863029-post5.html

Before you run memtest86+. . . .

- remove Daemon Tools/ Alcohol 120

- Run the Driver Verifier -- http://www.sysnative.com/0x1/Driver_Verifier.htm

I see several old drivers in the dumps. If BSODs are software related, D/V can help find the culprit.

Regards. . .

jcgriff2


`



BSOD SUMMARY

Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091211-22245-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Sep 12 15:16:32.395 2011 (GMT-4)
System Uptime: 0 days 1:18:32.112
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
BUGCHECK_STR: 0x1a_403
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: iexplore.exe
FAILURE_BUCKET_ID: X64_0x1a_403_win32k!SURFACE::bDeleteSurface+3c8
Bugcheck code 0000001A
Arguments 00000000`00000403 fffff680`00027b78 ba500000`a2c62867 fffff680`00007b78
BiosVersion = WVG4110H.86A.0015.2010.1111.1718
BiosReleaseDate = 11/11/2010
SystemManufacturer =
SystemProductName =
MaxSpeed: 2930
CurrentSpeed: 2926
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091211-15428-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
... Read more

Read other 7 answers
RELEVANCY SCORE 66.4

Computer has done this randomly ever since it was built. Sometimes it goes 1 day, sometimes it goes 2 weeks. It is on 24/7, and most of the crashes are while I am not working and it is just idling. Today it crashed while I was typing a post in Chrome.

Used WhoCrashed to find out that 5/6 crashes were ntoskrnl.exe, 1 was rt64win7.sys.
BugCheck names were: memory_management, bad_pool_caller, memory_management, system_service_exception, driver_irql_not_less_or_equal (rt64win7.sys), irql_not_less_or_equal

Have run memcheck and passed all tests with no errors.
After the rt64win7.sys/driver_irql_not_less_or_equal crash the BSOD said it was a tcpip.sys error so I updated my network drivers. Thought that fixed it as I had 15 days of uptime until today's crash.

Now I'm at a loss, hopefully someone can help.

A:BSOD 6 times, usually while Idle - ntoskrnl.exe

Hi Entropy42.

First of all, Update your ATI/AMD display driver to the latest WHQL. It is too old.

Code:
fffff880`07e05000 fffff880`07e5a000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Oct 26 06:51:58 2011 (4EA760B6)
CheckSum: 0005289A
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

The realtek network driver is not too old; but it is failing (on hardware?).

Code:
BugCheck D1, {8089, 2, 1, fffff88001a839c3}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : hardware ( Rt64win7+1ac84 )

Followup: MachineOwner
---------
Update it from Realtek ..... take the Win7 and WinServer 2008 R2 Auto Installation Program (the 4th one in the list).

Also, Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lin... Read more

Read other 9 answers
RELEVANCY SCORE 65.6

Operating system- Windows 10 64bit
original OS- Windows 10
Os is oem
Hardware age- 9 months old
Os age install- Not sure
Reinstalled the os- No i don't have a disk drive so the only way i could would be with a factory reset


cpu-i76700 3.4ghz
Videocard- Xfx rx 470
Motherboard-HP 799929-601 ENVY 750-1XX ODENSE INTEL DESKTOP MOTHERBOARD S115X
Power supply- Evga BQ series 850 watt

Manufacturer- HP
Model Number-Hp Envy 750-124

Desktop

PS:i cant figure out how to save the perfmon file and compress it so I copied and pasted it. Thanks for all the help
-Richard


Severity: Informational
Symptom: Missing Events in Event Log
Details: Investigate why 43% (19,334) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected.
Related: Event Tracing for Windows

Informational

Severity: Information
Warning: The average disk queue length is 1.033. The disk may be at its maximum transfer capacity due to throughput and disk seeks
Related: Disk Diagnosis

Basic System Checks

Tests Result Description
OS Checks Passed Checks for attributes of the operating system
Test Groups Tests Failed Description
OS Version Check 1 0 Passed


Disk Checks Passed Checks for disk status
Test Groups Tests Failed Description
SMART Predict Failure Check 1 0 Passed
Logical Disk Dirty Bit Check 1 0 Passed

... Read more

A:Bsod the past 2 days multiple times

Ive also already ran a system hardware check it says everything is fine, I ran the one that comes with hp and I did an extensive test plus I did a memory test for 12 hours that I put on a loop to run until fail and finally canceled it after it ran 5 times with no fail, I really apretiate the help ahead of time aswell guys take your time and get back to me as soon as you can.
-RIchard

Read other 2 answers
RELEVANCY SCORE 65.6

I've been getting these at random times, it'll do it no matter what programs I'm running. I use chrome, firefox, and SR ware iron for browsers. trillian for messaging. sometimes have open excel. and always have my sticky note up. i don't have a firewall or antivirus installed, as i'm pretty confident in my ability to not get viruses (i've had this system almost a year with no problems) but i do run housecall every couple months to be sure. i also ran a malware detector yesterday and it came up clear.
i did a system restore to the 14th, when i had installed the new java upgrade (java 7, update 17) and didn't solve the problem. i did a system restore to the 7th (automatic restore point) and didn't get the BSOD for about 12 hours so i thought it was fixed. now it's back.
at one point yesterday, i couldn't even boot windows without the BSOD - would just give me a continuous loop of "loading" "bsod" and options to start normally or run startup repair (which didn't help)
i used the SF diagnostic tool and attached the zip as instructed.

thanks for any help you can give!

A:several BSOD in past two days at random times

After looking at your mini, its a hardware issue.

Have you overclocked your cpu?

Have you installed any new hardware?

Have you tried running memtest?

How hot does your CPU get?

It sounds like a failing hard drive, what kind of HDD do you own.

Read other 5 answers
RELEVANCY SCORE 65.6

Operating system- Windows 10 64bit
original OS- Windows 10
Os is oem
Hardware age- 9 months old
Os age install- Not sure
Reinstalled the os- No i don't have a disk drive so the only way i could would be with a factory reset


cpu-i76700 3.4ghz
Videocard- Xfx rx 470
Motherboard-HP 799929-601 ENVY 750-1XX ODENSE INTEL DESKTOP MOTHERBOARD S115X
Power supply- Evga BQ series 850 watt

Manufacturer- HP
Model Number-Hp Envy 750-124

Desktop

PS:i cant figure out how to save the perfmon file and compress it so I copied and pasted it. Thanks for all the help
-Richard


Severity: Informational
Symptom: Missing Events in Event Log
Details: Investigate why 43% (19,334) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected.
Related: Event Tracing for Windows

Informational

Severity: Information
Warning: The average disk queue length is 1.033. The disk may be at its maximum transfer capacity due to throughput and disk seeks
Related: Disk Diagnosis

Basic System Checks

Tests Result Description
OS Checks Passed Checks for attributes of the operating system
Test Groups Tests Failed Description
OS Version Check 1 0 Passed


Disk Checks Passed Checks for disk status
Test Groups Tests Failed Description
SMART Predict Failure Check 1 0 Passed
Logical Disk Dirty Bit Check 1 0 Passed

... Read more

Read other answers
RELEVANCY SCORE 65.6

Hello,

This is a newish computer (Built in July 2009) and up until a few days ago I haven't had any issues with it. For whatever reason though, while I was playing the Starcraft 2 beta, it crashed to BSOD and had to restart. The event viewer was largely unhelpful in figuring out the problem, so I went ahead and ran a few utilities to make sure my computer is running as well as I think it could be (CCleaner, Spybot, etc., just to get rid of junk). All seemed fine until last night when I went to shut down my computer and it blue screened again, with once again an unhelpful event file entry.

I only have the minidump from last night's crash (when I shut down my system), as when I ran the utilities to clean up my comp the minidump from the first crash was deleted. Hopefully someone can help me out with this... Your time is much appreciated.

My potentially relevant system information:
Motherboard: ASUS Crosshair III Formula AM3 AMD 790FX ATX AMD Motherboard
CPU: AMD Phenom II X4 945 Deneb 3.0GHz
RAM: mushkin 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) // 7-7-6-18, 1T @ 1.85v
Power Supply: CORSAIR CMPSU-750TX 750W
Hard Drive: Western Digital Caviar Black WD6401AALS 640GB w/ 32MB cache
Graphics Card: EVGA 896-P3-1170-AR GeForce GTX 275
Sound Card: Auzentech X-Fi Forte

Here is the WhoCrashed log for last night's 'Computer Shutdown' BSOD:

Code:
On Wed 5/12/2010 3:31:46 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bu... Read more

A:BSOD over past few days at random times

This is the second Starcraft2 issue I've seen today - I wonder if there's an issue with the beta? I'd check their forums to see if it's the problem.

BUT there is a driver on your system that's known to cause BSOD's - so I'd suggest that you replace the ASACPI.SYS driver (dated from 2005) with the most recent one available for your system from the Asus website ( ASUSTeK Computer Inc.-Support- download_item_mkt ). It'll be listed under the Utilities section and is known as the "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" .

The memory dump points to a memory corruption as the issue - so I'd try this free memory test just to rule that out: Memory Diagnostics (read the details at the link).

More info on the STOP 0x7E error here: BSOD Index (Please note the "Usual causes" listed at the top of that section).

Beyond that, I'd wait and see if there were further BSOD's. If so, post the memory dump files and we'll move on from there.

Summary of the BSOD:

Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed May 12 23:30:41.009 2010 (GMT-4)
System Uptime: 1 days 12:41:50.336
BugCheck 1000007E, {ffffffffc0000005, fffff80002aed38d, fffff880031c40e8, fffff880031c3950}
Probably caused by : memory_corruption ( nt!MiGetNextNode+31 )
PROCESS_NAME: explorer.exe
BUGCHECK_STR: 0x7E

Read other 4 answers
RELEVANCY SCORE 65.6

Hey all. I just got finished with a new pc build and after installing my video card i've been receiving BSODs at random. I suspect driver issues, but I really wouldn't know for sure. I'm including all the information below. I'd reaaaaally appreciate some help, been tearing my hair out over this.

A:BSOD at random times even when idle, mostly IRQL_NOT_LESS_OR_EQUAL

Code:
Probably caused by : ntoskrnl.exe ( nt+3b7150 )
Seems like a boot.ini file....
Turn on the PC, press F8 repeatedly, and select Repair Your Computer. Click startup repair, and when it is done, reboot, and see if the problem is solved.

Read other 9 answers
RELEVANCY SCORE 65.6

I have been having blue screens for a couple months now and have been trying to figure out why. The BSOD varies but typically was the STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.

They started after I got better compatible RAM (went from 4Gb to 8Gb) so I have went back to the 4Gb. But the RAM tested out fine (7 passes each stick with MemTest 86+ no problems) and I have gotten a blue screen again yesterday. It was STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR






Quote:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC40008690
BCP2: FFFFFFFFC0000185
BCP3: 0000000108289860
BCP4: FFFFF880010D293C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

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RELEVANCY SCORE 65.6

BSOD happens randomly, not all the time.
Dump files attached

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RELEVANCY SCORE 64.8

Hello,
I'm having random Windows-7 Ultimate - x64 crashes.
System was recently installed, some updates as well, so should have low number of registry or drivers "garbage".

I just started to search the reason, so far checked minidump with BlueScreenViewer:
020212-20529-01.dmp 02/02/2012 12:35:50 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 fffff800`02c40ea4 ntoskrnl.exe ntoskrnl.exe+705c0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\020212-20529-01.dmp 2 15 7600 291.000
012512-22386-01.dmp 25/01/2012 12:11:12 DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c4 00000000`00000091 00000000`00000002 fffff800`02e45c40 00000000`00000000 vsdatant.sys vsdatant.sys+10a8c x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\012512-22386-01.dmp 2 15 7600 291.000
012412-23649-01.dmp 24/01/2012 10:07:52 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 fffff800`02c3bea4 ntoskrnl.exe ntoskrnl.exe+705c0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\01... Read more

A:random BSOD crashes - 5 times in past 3 weeks

From your post, Driver Verifier blamed vsdatant.sys - a component of ZoneAlarm. Please do this:
- Uninstall ZoneAlarm
- use the free tool from this link to remove the remnants of ZoneAlarm: Antivirus Uninstallers (scroll down to the direct download link for ZoneAlarm)
- enable your Windows Firewall
- monitor for further BSOD's.

Running the memory dumps now, will post back with the results.....

Read other 2 answers
RELEVANCY SCORE 64.8

So I started playing TF2 again recently, so I've been using my brother's Xornet mouse. However, since I started using it, it would occasionally just stop working. Also, I've been getting BSOD screens that say "BUGCODE_USB_DRIVER" (I didn't have enough time to write down all the other information on that screen, but I changed the settings so it doesn't automatically restart, so I should have them if it happens again). The BSODs seem to happen at completely random times, except for one thing: they are always preceded by random "USB unplug noises" (i.e. the "da-dun" sound that you hear when you unplug a USB device). These noises can start happening up to 30 minutes before the BSOD, and they seem to happen at random times anywhere from 2 seconds to 3 minutes apart.

I followed some advice from another forum that said to uninstall your USB drivers, reboot, and allow windows to reinstall them. I did, and everything seemed to be going fine for awhile, but after using my mouse for a couple of minutes, it started happening again, and I got the BSOD. I don't know if the mouse is the cause or just coincidence.

This seems to happen whether or not I have USB devices plugged in. Dump file attached.

A:BSOD at random times for past 2 days, BUGCODE_USB_DRIVER

Oh snap: As soon as I posted this, windows popped up these windows (see attached pic). I currently have no devices plugged in to any USB ports.

I have no idea what any of this means.

Read other 4 answers
RELEVANCY SCORE 64.8

-Windows 7 SP1
-64 bit
-OEM Version
-2011 Hardware Age
-OS Re-installed september 12th

-Amd E-350 CPU
-AMD Radeon HD 6310
-Motherbord N/A
-PSU N/A

-Hewlett Packard
-2000 Notebook PC

I thought it was my network driver. but i updated it and am still Blue Screening.

Thanks in advance for help.

A:[SOLVED] BSOD happened 4 times in the past hour

Hi,

All of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

If we take a look at the call stack:


Code:

1: kd> kv
Child-SP RetAddr : Args to Child : Call Site
fffff880`0a9acb98 fffff800`02cd4169 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0a9acba0 fffff800`02cd2de0 : fffff880`0a9ace00 00000000`00000001 00000000`00000000 fffff880`0a9ad090 : nt!KiBugCheckDispatch+0x69
fffff880`0a9acce0 fffff880`0155da1d : fffffa80`052575a8 fffffa80`052575a0 fffffa80`05150a00 fffff880`0156231e : nt!KiPageFault+0x260 (TrapFrame @ fffff880`0a9acce0)
fffff880`0a9ace70 fffff880`015670b4 : fffff880`0a9ad090 fffff880`0a9ad090 fffff880`0a9ad290 fffff880`0156577d : NETIO!CalloutStreamDataInit+0x1d
fffff880`0a9aceb0 fffff880`01572e78 : 00000000`00000000 fffff880`0a9ad290 fffff880`0a9ad040 fffff880`0a9ad0c8 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x54
fffff880`0a9acf50 fffff880`01573e71 : fffffa80`04ee40c0 fffff880`0a9ad290 fffff880`0a9ad090 fffff880`0a9ad6e0 : NETIO!StreamCalloutProcessData+0x48
fffff880`0a9acfa0 fffff88... Read more

Read other 7 answers
RELEVANCY SCORE 64.8

Windows 7 is. . .
- x86
- it doesn't have OS with it when we bought it

- What is the age of system (hardware)? msi x370 laptop (1 year old last June)
- What is the age of OS installation (have you re-installed the OS?) yeap.. i reinstalled the OS last May 14, 2012....20:56

In case your wondering, there is no particular program or instance that the BSOD will just show up. It is completely random, and i just hope i could some help here, because i know you are the expert at this problems.

A:BSOD occuring almost 2 to 3 times a day these past few days everyday

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.







  
Quote: Originally Posted by Brink


NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 220662

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RELEVANCY SCORE 64.8

Hello!

Im new on this forum and i hope i do this the right way.

Ever since i built my computer, (about a year ago) i have gotten at least one bluescreen per week or more.
I have never really cared about it until now. Now, my computer tends to crash and then it gets stuck on the
"bios bootup screen". If i then restart my computer it all goes back to normal but the computer crashes again after 2-5 minutes in windows.

I would love if someone could help me solve this problem.

/William

A:BSOD at random times, idle or in-game (many different errors)

It is a stop 0x116, which is a display related BSOD.

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for ?Automatically find drivers for my NVIDIA products? (it requires java installed).

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Let us know the results.
_______________________________________________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800c121010, fffff88008b696c4, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9316c4 )

Followup: MachineOwner
---------

7: kd... Read more

Read other 1 answers
RELEVANCY SCORE 64.8

Hello All,

I recently upgrade my computer, new motherboard, cpu and harddrives and am now getting BSOD screen while the computer is idle. I've attached the dump files, i'm sure this is just a configuration issue which is beyond my expertise. Any help would be great, I've attached one of the ".dmp" files too.

Machine Configuration.
2 x Western Digital Caviar Black 1TB SATA3 6GB/S 7200RPM 64MB [WD1002FAEX] (Raid Mirrored )
2 x Gigabyte GV-N470UD-13I GTX 470 ( SLI Mode )
Gigabyte X79-UD3 ATX LGA2011 X79
Intel Core i7 3820 Quad Core
ASUS BW-12B1ST Blu-Ray Writer 12X BD-R 16X DVD+R SATA

Thanks

A:BSOD while computer running idle...5 times in less than 5 in one night

Please upload (5 is fine) all of the DMP files.

Read other 9 answers
RELEVANCY SCORE 64.4

I'm getting Irql Not less or equal, Ive ran hardware diagnostic that comes with my windows ten and everything including my ram has passed. Computer is only 6 months old but its still possible its a hardware issue, Can I please have some help

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RELEVANCY SCORE 64.4

I have had a few times the past few days when logging on to computer that it says it is recovering from a BSOD. BSOD occurred when noone was using the computer.

A:BSOD multiple times, noone using computer, more frequent past few days

Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 64

While my machine has been idle iv been getting crashes, It seems diffrent from the last set of issues I had (driver related)


attached all of the relevant files.


thank for any help you can provide.

A:BSOD at idle multiple times in last week keyword 0x8000000000000002

Make sure your dump logging is enabled.
Click Start, point to Settings, and then click Control Panel.
Double-click System.
Click the Advanced tab, and then click Settings under Startup and Recovery.
Check Write an even to the system log, and Automatically restart.
In the Write debugging information list, click Small memory dump (256k).

Location of Dumps:
C:\Windows\minidump

Read other 1 answers
RELEVANCY SCORE 64

Unfortunately, I haven't seen the actual blue screen so I don't know the exact code it displays. The only reason I know a BSOD happened is when I come back to my PC and it's at the login screen and then upon logging in the Windows has recovered message pops up.

Here are the details in the Windows has recovered screen:

BCCode: c5
BCP1: 0000000100000000
BCP2: 0000000000000002
BCP3: 0
BCP4: FFFFF80003C099BC

OS Version: 6_1_7601

I have uploaded the .zip file with all relevant (automatically generated) files.

It could very well be a power issue because my PC is plugged into an UPS. I'm fairly certain I need to buy/install new batteries in it, but that "shouldn't" matter as long as it's plugged into a wall. Or, it could be my power supply has become faulty.

I haven't had time to read through all of the event logs to figure out where the exact problem is due to work and my 3mo old son.

Any assistance is greatly appreciated.

If you require more information, please let me know.

Read other answers
RELEVANCY SCORE 64

I keep getting the BSOD on my computer, I have a custom build with:

Windows 7 Ultimate x64
I7 Gulftown 980x
Rampage 3 extreme
16 gb Corsair Dominator
EVGA 570x Graphics
1 SSD 160 GB
1 HDD 3 TB
Water Cooled

I also have a problem with Chrome and Firefox crashing multiple times per day and I haven't figured out why as of yet.

Please help this is driving me crazy.

A:BSOD Need Help getting BSOD 20 times in the last 24 hours!

Hello bjornbjorn.

We need to know the source of SPTD you have installed. So only the crash dumps will not work. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 5 answers
RELEVANCY SCORE 63.6

Hello,
 
I have been getting BSOD for the past three days. It seems to be happening during the shutdown process and I believe has to do with a driver to in an inconsistent or invalid power state. I do not know enough technical knowledge to pinpoint the issue nor resolve it.
 
I have attached all the dump files below from the past 3 BSOD events.
 
System Information:
Windows 7 Home Edition
Intel Core i7-3820
16 GB RAM
Nvidia GeForce GTX 670
2 Intel SSD in RAID 0
 
I have never had this issue happen before but seems to have started occuring after the last Windows 7 update a couple days ago. Any help fixing the problem is greatly appreciated.

A:BSOD Driver Power State Failure 3 times in past 2 days

I do not know enough technical knowledge to pinpoint the issue nor resolve it.
 

 
Anyone can learn to debug an 0x9F bug check with 0x3 as the 1st argument, it's easy. Watch.

0: kd> .bugcheck
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`141a8cd0 fffff800`00b9a3d8 fffffa80`16d3a920
Use .bugcheck to dump the string, and copy/paste the 4th argument address (fffffa80`16d3a920) into the command box (kd>). To get specific, the 4th argument address is the blocked IRP, which is the reason the bug check was called.
 
Now with the address, run !irp on it to display the request packet information for the blocked IRP.

0: kd> !irp fffffa80`16d3a920
Irp is active with 10 stacks 9 is current (= 0xfffffa8016d3ac30)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 0000... Read more

Read other 3 answers
RELEVANCY SCORE 63.6

My new laptop seems to be plagued with a BSOD problem. I tried to analyze the minidump and it talks about the

Probably caused by : atikmpag.sys

which seems to be a common issue


I have an AMD Raedon HD 7340 video card (display adapter in control panel shows this).
I have tried to update the drivers but windows update says they are at the latest version.

I am uploading my SF file as per instructions. This machine is a laptop (HP 2000 Notebook) and it is only 2 months old.

I noticed in other threads here that there is an issue with a file if it's from 2005 (ASACPI.sys from http://www.sevenforums.com/crashes-d...kmpag-sys.html) but that file does not exist on my system.

A:BSOD at random times on an IDLE Windows 7 home premium 64bit

I should point out that I have let Windows Update do all it's updates .. the system recovery is on a USB stick so if I have to go back to factory I can but I hope there's another solution. I did get an email from HP about the issue but I don't seem to have saved it. If all I have to do is download the drivers, great, I can do that for sure but I'd rather have someone who's seen this before give me some guidance so I don't waste my time and yours.

Thanks

Read other 9 answers
RELEVANCY SCORE 63.6

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1039

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80089B44E0
BCP2: FFFFF880107EB6AC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004


Files that help describe the problem:
C:\Windows\Minidump\031814-40763-01.dmp
C:\Users\Henry\AppData\Local\Temp\WER-96346-0.sysdata.xml

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Suddenly the screen goes black, and it looks like its on sleep mode(the screen) the computer keeps running in the background for a bit, then when i recover windows(restart via power button) it prompts me with this


LOG:

A:BSOD Error code 116, Playing games/Idle, random times

Thank you for your time!

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RELEVANCY SCORE 62.4

I need to check a laptop contains HDD or SSD in windows 7, I am trying for the past two hours but unable to find it in Windows 7. Can anybody else help regarding this?

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RELEVANCY SCORE 57.2

Twice, in the past day, my computer has shut down after several hours, during idle times. This hasn't happened before.
1. Yesterday, it happened while I was at the office, so the system had been idle for at least some time.
2. Last night, I went to sleep about midnight after using the computer with no issues. Woke up around 2am and the machine was on. Woke up around 8:30pm and the machine was off.

No power outages I'm aware of, either.

I've got Crystal Disk Info running, and the highest I've ever seen the hard drive temp is 50C, and that has been very, very rare. Usually, the hard drive has run in the 43-47C range.

System:
Compaq Presario
Athlon X44503 dual Core
3 GB RAM
250 GB HD
Windows Vista Home Premium

No other issues like this with this computer, which I've had since mid June, prior to this. I've thought it's been a pretty good machine.

Any suggestions, tests or ideas as to why this might be happening?
Thanks!
 

A:PC Shutdown after hours in idle?

It still might be a heat issue...with the CPU.....or could be the power supply........

Try turning off Automatically Restart...maybe a blue screen will come up next time and an error message will come up.

How to turn off Automatically Restart

Click Start then right click Computer choose Properties
Then Advanced System Settings
Under Startup & Recovery click Settings
Under System failure uncheck Automatically Restart
Click OK.

Check the CPU temps with SpeedFan go HERE and click on SpeedFan 4.38
 

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RELEVANCY SCORE 57.2

i have Windows 7 retail Ultimate and im using 64bit with SP1 and my major problems after i resume my computer that Idle for 1 to 3 hours i get (i usual leave my computer when i download some files or compressing a massive huge files)

1.i can't use or open TaskManager or pressing CTRL+ALT+DEL wont work

2.i can't install any programs or applications at near end of installation i get a error says that my temp folder have something to do with it

3.i can't extract a zip/rar or any compressed files i get the same error in #2 it says about temp folder or some file is missing

4.in Firefox (and other internet browsers) i can't download anything when you download something the download manager of firefox wont pop out and or any download progress

but after my PC restarted or rebooted all these problems are gone and back to normal i dont think i have a virus or something i already full scan my computer 2x with various anti-viruses and malewares after experiencing what happen the result is Clean so far and my HardDisk? i dont think their dying...i even turn off the "Turn off hard disk after" features in power setting still didn't fix my issue... so anyone here knows whats happening to my PC? there could be anyone here experiencing the same thing and fixed it?

A:Im having a Odd problems after my PC idle for hours?

Probably the problem is due to excessive junk. Please clean all the junk files and the Registry using CCleaner or any other program that you use and then try doing what you were unable to do earlier.

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RELEVANCY SCORE 56.8

Machine is an ACER 5740G laptop.

- 7 months ago I've installed Windows 7 64. Drivers from here: Download Drivers and Manuals | Acer Official Site
(insert 5740g in the search box and select the aspire 5740g to see the drivers)
- 3 months ago my laptop won't display anything. I've connect it to an external monitor and managed to find the problem: the well known atikmdag atikmpag ati driver issue. Uninstalled and installed the driver and it worked....
- for 2 weeks. Same problem, only now it was a bit harder to solve. Decided to go for a clean installation of Windows 7. Installed the same drivers as above except for the VGA one. Instead of the one recommended there I went for the latest from the AMD website, a generic Radeon GD 5000 series driver. The old one was specifically for my video card: ATI Mobility Radeon HD 5470.
- soon after installing Windows and drivers I get constant BSODs. I've expanded the atikmpag, atikmdag files with cmd thinking they were the cause. Still BSOD.

I believe the problem might be the old drivers (they seem to be from 2009) conflicting with new Windows files. Should I get newer drivers from elsewhere?

A:BSOD a few hours after starting laptop for the las few days

Hello eric77 and welcome to 7forums!

There is a BIOS update for your laptop model and I would recommend that you update it especially when it says that 1.22 updates the ATI VBIOS and that might be why you have had problems with the graphics. Please go here and enter 5740g into the model:
Download Drivers and Manuals | Acer Official Site

And click the BIOS/Firmware tab and download the latest file.

And here is a guide on how to update the BIOS:
How do I update the bios on my notebook with a bios that uses winphlash%3F

Cheers, Boris

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RELEVANCY SCORE 56.8

New computer with obviously problematic hard drive as delivered new.   VERY slow hard drive so I ran chkdsk/r and it has been stuck at 11% for past three hours.  Can I turn it off?  Should I?  Or what?

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RELEVANCY SCORE 56.8

Code:
Windows 7 x64 (Original OS)
OEM
Hardware is about 5-6 years old
OS installation is less than a year old
This is the third time I've re-installed the OS

AMD Athlon II P360 Dual-Core @ 2.3GHz
ATI Mobility Radeon HD 4250

Laptop - HP Pavilion G6 (Don't have the exact model number, as the label has worn off)
As stated in the thread title, I've had a number of BSODs over the last couple of hours. The only activity has been downloading Steam games and web browsing. The laptop itself has been on its last legs for a while now, so I'm not surprised by this, but it will be a few months before I can get a new system and I'd like to have reasonable stability until then. Note that as I type this it has been a fairly long while since the last BSOD and the error is one I've had before in isolated crashes, so it may just be the laptop throwing a fit as it likes to do every month or so. I'll update the post if I see any more crashes in the next couple of days.

I assume this is covered in the attached files, but in case it isn't, this was the report given at the last restart:


Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000044
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880068E78C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Many thanks in advance!

A:Frequent BSODs over the past few hours

Hi -

Update your Atheros AR9285 802.11b/g WiFi Adapter driver. It pre-dates Windows 7 -

Code:
athrx.sys Tue Jun 09 14:06:49 2009 (4A2EA4B9)
http://sysnative.com/drivers/driver.php?id=athrx.sys

Also, system reports show only 2 Windows Updates installed. There should be in excess of 200.

Regards. . .

jcgriff2

`


Code:


Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\PalmDesert\AppData\Local\Temp\Temp1_SysnativeFileCollectionApp.zip\032215-22074-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c68000 PsLoadedModuleList = 0xfffff800`02eade90
Debug session time: Sun Mar 22 21:59:51.190 2015 (UTC - 4:00)
System Uptime: 2 days 21:33:43.371
Loading Kernel Symbols
...............................................................
................................. Read more

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