Over 1 million tech questions and answers.

G50 battery wont charge, new battery, new lead, do...

Q: G50 battery wont charge, new battery, new lead, do...

Hi, ..... I am new here, please bear with me. My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work.... LED lights were both white to begin with but after re- booting I now have a solid orange battery light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

Read other answers
RELEVANCY SCORE 200
Preferred Solution: G50 battery wont charge, new battery, new lead, do...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 102.4

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

Read other answers
RELEVANCY SCORE 96.8

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

Read other 1 answers
RELEVANCY SCORE 90.8

i just put in a brand new battery in my HP laptop last week, and ive noticed that the battery, after a few uses, is not recharging back up to 100% when i have it plugged in. its now at 42% and wont recharge. what could be the problem?
 

A:battery wont charge

Read other 6 answers
RELEVANCY SCORE 90.8

hello everybody, so i got the star wars special edition laptop and pretty much ever since i got it (early 2016) i have been having on-and-off problems with getting the battery to charge. when i hover the mouse over the battery icon it would say something like 77% available (plugged in, not charging) like what the crap why not? i have restarted and restarted and messed with the power settings and set them to default and plugged it back in and out and ive let it die before and then tried to charge again but no matter what i seem to do it does not consistently charge. sometimes it would charge and make it to 100% and sometimes it would jsut stay at 1% and not charge beyond that no matter how long i leave it plugged in. i have looked and looked online and on the HP forums but i havent seemed to find an aswer to my specific problem. and i really dont think the battery is bad. i got it new and its been doing this pretty much since the first week. please please please somebody let know whats happening here. thanks guys.

Read other answers
RELEVANCY SCORE 90.8

i have a dell inspiron 1525 when i got it a year ago the battery didnt work... about 2 weeks ago the hdd died so i replace it with a wd blue 1tb the next day the power wire crapped out (the wire wore at the plug) but i was able to take it apart and fix it... yesterday i noticed the battery had some charge (63%) but still if i put my cursor over the icon it says connected but not charging... what would cause the battery to catch a charge after a year+ of not working to it charging then not again?????

A:battery wont charge

Actually, this happens to me on occasion with a similar laptop. Try unplugging the power cord from the outlet and from your computer for about thirty seconds and then plug it back it back in. If it doesn't start working after doing that three times, restart your computer. That usually fixes it for me.

Read other 7 answers
RELEVANCY SCORE 90.8

Trying to help boss who has has Compaq 2210b laptop on Vista OS (yes old but barely used!) that will not charge. Works fine on AC but does not charge at all.  Have purchased new battery and still nothing.  Have tried all "Help" suggestions other than BIOS replacement.  Seems to indicate system board replacement.  Is there anything else I can try?  Thx

Read other answers
RELEVANCY SCORE 90.8

hi,
my last battery for my HP pavillion dv5000 laptop wouldnt charge anymore, so i got a brand new one, only to find that THAT new one wont charge either. my computer is only 2 yrs old. does it sound like an internal problem that requires proper repair, or is there a setting i have to check or a formatting procedure i need to do? help! its so frustrating without a battery!
 

A:battery wont charge

Read other 9 answers
RELEVANCY SCORE 90.8

The battery on my dv6-6026tx laptop stopped charging, however windows still says "plugged in, charging" just the percentage stays at what ever it was when it was plugged in (currently 15%, for the last 2 hours).If i unplug the charger the battery will discharge normally.If i take the battery out while the computer is running, the laptop will stay on and run on the charger as it's supposed to.I have tried charging the laptop both while on and off, and have tried booting it up while plugged in and while unplugged.Help?

A:battery wont charge

Run the HP Battery health test in the HP Support Assistant. It will read the data in the battery like the number of cycles...like odometer on a car and also the health of each cell. The most likely thing is that the battery needs replacement. They do not last forever. 

Read other 1 answers
RELEVANCY SCORE 90.8

hope you can help ..i have an acer laptop and it wont charge the battery anymore i have bought two new battery now as replacments and laptop works with a new battery but it wont charge wonder if it is the connection port for the charger as it doesnt light up anymore thanks
 

Read other answers
RELEVANCY SCORE 90.8

my brandnew laptop has a battery that will not charge.  there is message on screen when i open laptop that talks about smart ac adapters and that computer exceeds power rating.  what is going on.  what do i do to get battery to charge? 

Read other answers
RELEVANCY SCORE 89.6

Hey, im using an acer aspire. I think I dropped the laptop twice yesterday by mistake when it slid off the bed whilst I wasn't looking.

The charge light comes on, but it doesn't charge. I really need help, and im not experienced with computers. My charger connects to a small hole on the right hand side of the laptop.

Acer 3680
Model number : ZR1
I really really need help, this is the 3rd time my laptops failed me. My dad bought it and he'll be dissapointed in me a lot and i'll have to go through a hard time if he finds out again that I messed it up. =[

-Thanks in advance, Shafski
 

A:Laptop Battery wont Charge.

Oh yeh, and when i try connecting the charge to the thing where it charges it, and then take it out after a while, it has some weird smell... like a fuse lol.
 

Read other 3 answers
RELEVANCY SCORE 89.6

My battery won't charge.  I have run the battery Check and all it says is that your battery is healthy but "is not necessarly charging".  Please help

Read other answers
RELEVANCY SCORE 89.6

Hi,my laptop battery will not charge when plugged in, it stays on 0%, ive purchased another battery from HP, but that hasnt solved the problem, Have tried to uninstall the Microsoft ACIP driver but didnt help, HP battery check comes up with UNKOWN , (93) the hp bios battery check shows unknown aswell, so stuck on this please help

Read other answers
RELEVANCY SCORE 89.6

Hi guys,  My battery is no longer going above three percent when plugged in. I have a lenovo y40, the warranty just expired last month, and lenovo is not really helping. I'm very frustrated. Everything was fine, until I turned my computer on this morning and realized it wasn't storing power. After reading around on the internet I determined a few things. A) The battery itself is fine, I ran a battery report... and it shows a sudden drop from 97% to 0% to 2%, and then back to 100% in a matter of minutes. Battery Log   < Click to see my log B) I think the issue is primarily a software one, becuase when I disable microsoft ACPI Compliant Control Method Battery in device manager my computer still runs for hours at 0% without being plugged in. Anyone else have this issue or know a solution? I'm a college student and I need this laptop to work on the fly for me. It's barely been over a year, and im already having issues.... someone help I can't afford a new lp!!!!  











Solved!
Go to Solution.

A:Lenovo Y40 Battery wont charge.

In response to customer reports of unexpected battery gauge behavior on Y40-70 and Y40-80 laptops, Lenovo determined the battery gauge software is performing as expected. The unusual gauge results being reported are a reflection of the battery reaching end of life.
 
Lenovo has released a Service TIP to assist customers with obtaining battery replacements under warranty, or if out of warranty, to find a replacement battery from Lenovo-approved vendors. The Service TIP can be found here: https://support.lenovo.com/us/en/solutions/sf16-I0023
 
The part numbers for Y40-70/80 batteries are:
Y40 SP/A L13M4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500248
Y40 LG L13L4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500249 substitute part 121500251
Y40 CP/C L13C4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500259 substitute part 121500251
 
To determine which battery came with your Y40 notebook, instructions for removing the bottom cover can be found in the Hardware Maintenance Manual pdf here. An alternate to opening your system (which does not void warranty) is to search for batteries using the model/product number located on the bottom cover.
 
Thank you,

Read other 1 answers
RELEVANCY SCORE 89.6

Hi,
I am using a HP Laptop, 6314tx. It has been 1 year and 9 months since I am using it. In the past couple of months, I have experienced a battery problem. My laptop battery doesn't charge more than 33%. It was 67% first, then came down to 43% and now 32%. Sometimes, it shows '100% available (plugged in, charging).' But, when I click on the battery icon, it again shows as '32% available (plugged in, charging).'

Is there any solution to this?

A:Laptop Battery Wont Charge

Hello Mrigankp,

You might use this HP battery test to see what the health of your battery is. It may be time to get a new battery or charger. You can read more about this test here.

Hope this helps for now,
Shawn

Read other 9 answers
RELEVANCY SCORE 88.8

Hello,  My G500 wont charge over 60% once I passed on Win 10. When on Win 7 I had this handy tool to optimize battery charging to 60%. Now I can't find a solution to have my battery fully charged. Same happens when plaeed on high performance

Read other answers
RELEVANCY SCORE 88.8

my y400 worked great untill i tried the battery gauge, i bought a new  battery because in the lab they told me this is the problem and its still not working. iv'e seen alot of posts like mine and i didnt find any solved topic.so my laptop working with out battery perfect but if i put the battery inside it just finish the battey and shut down when it finished... if i put the battery after the laptop is plugged in and turned on it will charge it. the led indicators also not showing any light accept the ON light.so if anyone solved this problem and can help you're more then welcome. 

Read other answers
RELEVANCY SCORE 88.8

I have an Alienware 14, and recently it refuses to charge past 45%. I'm aware it may be an issue with the battery, but the thing is that it used to do this a while back, with 53%. and then one day, it just fixed itself and i've been fine at 100% for months, until yesterday when it just went down to 45% (as i';m looking at it now, it says "46% available (plugged in, not charging) does anyone know what might be the reason? I've tried updating the BIOS, i've uninstalled and reinstalled the Compliant battery thing in device manager, and i'm still unsure what could be the issue here.

A:Laptop battery wont charge past 45%

Hi JOVVVVV,
Are you using the original Dell OEM adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.

Read other 1 answers
RELEVANCY SCORE 88.8

I just bought my Yoga 910 two weeks ago and within the first week it would sometimes not turn on unless I plugged it in briefly. Now, it will only turn on when plugged in and can't detect the battery saying that it is at 100% but will power off when unplugged. I still have my year long warranty and would just like to return the product altogether as there are no Lenovo service stations in my area but I'm not even sure how to do this so any help would be welcome! (My fingerprint scanner also stopped working and my start screen has been glitching as well. Not sure if the problems related but I've never dropped or hit the laptop on anything so I'm hoping the product is just defective and can be replaced)

Read other answers
RELEVANCY SCORE 88.8

I plug it in and it stays at 5%. It acts like it is going to charge, for less then 30 seconds and stops. I keep it plugged in but the percentage of charged power is slowly dropping. I got this last December but for some reason the warranty was started before I got it. I am not pleased and need to fix this. Any ideas? Thank you.

Read other answers
RELEVANCY SCORE 88.8

I agreed to do the battery calibration last night and left my laptop plugged in to do it. Went to collegw today to find it drained and now it wont work unless its plugged in! The instant i unplug it it shuts down. Please please help, ive got finals in 4 weeks and lectures to go to. Thank you!

Read other answers
RELEVANCY SCORE 88.8

I have a dell inspiron 3531, when my laptop's battery power drops to a certain percent and i try to plug in my charger, it won't charge and the green light thats on the charger slowly turns off.
It'll charge when the battery is above said percent, but when below it won't charge.
When i turn off the laptop and plug the charger back in it works fine. How do I fix this? Cause I'm tired of having to turn my laptop off just to charge it.

Read other answers
RELEVANCY SCORE 88.8

Batteryr was not holding a charge and wasnt charging with it connected now it wont turn on.

Read other answers
RELEVANCY SCORE 88.8

My laptop won't charge my battery have uninstalled complaint control method battery from device manager and restarted the PC it won't charge still

Read other answers
RELEVANCY SCORE 88.8

I have a Asus K53SV laptop. I have replaced the battery and the charger. While the laptop will run on AC power it will not charge the battery. It says plugged in not charging. If I restart the laptop I get an error screen that says the charger is not recognized. Is there a solution to this? I know there is an identification pin in the plug end of the charger and it is still there.
 

Read other answers
RELEVANCY SCORE 88.8

I have a dell Inspiron 8200 XP Home ed. , it runs great on the power supply ac. I put a new battery in and then it runs off the battery and not the ac , the battery isnt charging either.Is there something i need to change? I checked hardware settings , nothing about making it stay on ac power.
 

A:Solved: Laptop wont charge a new battery.. ???

Read other 8 answers
RELEVANCY SCORE 88

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

Read other answers
RELEVANCY SCORE 88

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

Read other answers
RELEVANCY SCORE 88

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

Read other answers
RELEVANCY SCORE 88

Im having an issue charging my laptop battery, i have tried a the fix where you uninstall the drivers from the device manager and  shut down the computer and boot back up but it wont do anything The computer will turn on with the AC adapter connected and the battery out.Computer will turn on with the Battery in and the AC adapter disconnected.Computer will turn on with the battery in. If the computer is turned off with the battery in and i plug in the AC adapter nothing happens it would not charge it.If the computer is off without the battery and I plug in the AC adapter the power light with the little lightning bolt will flash once and it would allow me to turn on the computer. So i dont know exactly whats going on. I tried to turn on the computer with the AC adapter only and windows shows it recognizes its connected, but if i plug in the battery it would automatically change from saying that is connected to disconnected and stars running with the battery juice only even when the AC is still connected. Some how i feel like the battery overrides the AC adapter and i dont know what to do... Please help    

Read other answers
RELEVANCY SCORE 88

Overview of whats been happening the last week or so: Last week the power button (the black circle part) stop sitting flat, like the spring had stopped being springy but the power on/off function worked until yesterday.  I could not get the laptop to power on, assuming the button was toast I removed the bottom of the laptop,just like I did when I installed the extra drive and added RAM when I first got the laptop.  Finding that the power button was buried to a point I could not easily assess it's viability I closed the laptop up.  This morning I turned on the laptop and only had 2% battery, yesterday I had nearly 70% when I closed the lid and put it to sleep.  no big deal right?  So I plug the laptop in.  it doesn't recognize it is plugged in.  I begin at the wall, changing the outlet, remove and replace in the laptop, power cycle the laptop nothing worked.  I shut down the laptop until I could look deeper into the issue.  few hours later I pull it out again , plug it in and power it up after several attempts it starts up and recognizes the charger.  The laptop was running slow at this point so I rebooted, when it rebooted a popup appeared saying the incorrect power adapter was being used.  sweet I thought, the adapter is toast I will just use my docking station at home.  Come home put it on the dock and the dock does not recognize the laptop is there and the laptop doesn;t see the dock.  well crap.  &... Read more

Read other answers
RELEVANCY SCORE 88

Hi, i want to know, if there is a way i can turn on my HP Envy touchsmart 15 when the AC adapter is plugged in? I cannot find Power on AC option in the BIOS.I really need it so i can use teamviewer to access the Laptop when i am away. I can turn the adapter on using the Xiaomi smartplug.

Read other answers
RELEVANCY SCORE 88

there isnt any error messeges it just happend randomly and other then the charging issue the computer is fine

Read other answers
RELEVANCY SCORE 87.6

This is a bizarre problem I think.  My Lenovo P50 laptop will charge when turned off and plugged in.  But when I turn it on, it's running just off battery and therefore discharges rather rapidly (1-2 hours).  It does NOT say "Plugged in but not charging". It just shows that it's running off battery.  Additionally, there is no light on where plug goes in.  If I power down, sure enough light comes on and if I leave it for a few hours and boot up, it's back to 100%.  But then of course, it slowly discharges.   What the heck is going on? Thanks,Dave

A:Laptop battery will charge when computer is off, but when I boot up, it runs off battery only

Check to make sure your laptop is not in Airplane mode, because that would cause that behavior.     Check in two places, one under Windows 10's Action center (Icon to the right of Time in taskbar) and using Lenovo Vantage.     It could also be set in Lenovo Settings if you have that installed as well.  Lenovo Vantagehttps://vantage.lenovo.com/  Edit:    would uncheck "Enable auto detection" as well. Cheers, 

Read other 1 answers
RELEVANCY SCORE 87.6

I am dual booting Windows 10 and Linux (Ubuntu 17.10). I was on Windows 10 when I was updating my battery firmware using the Lenovo Battery Firmware Update Tool. It prompted me to update my battery and I confirmed and clicked next. Immediately, my screen turned black. I waited 10 minutes and then did a force shutdown on the computer by holding the power button. Now my battery won't charge. It is an official 55+ Lenovo battery and last week Ubuntu's acpi said that the battery was at 67% capacity and could run on battery for an hour and a half at full charge. Now all of a sudden, after the failed firmware update, my battery will not charge: whether the laptop is on in Windows 10, on in Ubuntu, or while the computer is turned off and plugged. When I do connect the AC cord the battery indicator blinks with a steady green, to a stready orange, to a rapid orange, and then off within a span of ~10 seconds. I have tried deleting the battery drivers on Windows and restarting and it does not work. I have also tried to update the battery firmware again using the Lenovo Update Firmware Tool but it repeatedly gives me the same error "The tool was unable to update the battery firmware due to an internal error." I have also updated to the latest BIOS to no avail.

Read other answers
RELEVANCY SCORE 87.6

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

Read other 6 answers
RELEVANCY SCORE 87.6

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

Read other 4 answers
RELEVANCY SCORE 87.6

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

Read other answers
RELEVANCY SCORE 87.6

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

Read other 24 answers
RELEVANCY SCORE 87.6

I have had my y580 since September of 2012 and for the first time I performed a full battery gauge reset yesterday because I was noticing performance loss (as expected over long use of battery). Once my laptop fully discharged, at first it would not turn back on for about 5-10minutes before I pulled the battery and put it back in. From there, turned on the laptop, the battery charged to the maximum capcity and after that, the battery would no longer charge.Currently, I just have my charger plugged in without a battery. Did anyone else have similar problems? Help!

A:Battery will not charge after performing BATTERY GAUGE RESET y580

Hi Jhuang,
 
Welcome to Lenovo Community Forums
 
I?m sorry to hear that the battery is not getting charged after performing Battery Gauge reset in your Y580 Laptop, please change the mode from ?Optimized Battery Health? to ?Maximum Battery Life? in the LEM (Lenovo Energy Management) installed in the computer when the Battery is inserted and let me know if the issue persists.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 9 answers
RELEVANCY SCORE 86.8

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

Read other answers
RELEVANCY SCORE 86.8

Toshiba Satellite: So after 2 new battery's were installed, only flashing light, will not charge, will not even turn on. When I install the old battery it come on.

Read other answers
RELEVANCY SCORE 86.8

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

Read other 1 answers
RELEVANCY SCORE 86.8

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

Read other answers
RELEVANCY SCORE 86.8

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

Read other 1 answers