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When opening internet browser, explorer crashes.

Q: When opening internet browser, explorer crashes.

Hi, I would like to know if someone could help me on a Windows 7 crashing issue.
It's been a while since I have been experiencing crashes of Windows 7 explorer when I open an internet browser. I've tried mozilla, chrome and IE, but still, all of them make the explorer crash. Although the internet browser works fine, i can't swich windows for like five minutes... and then it comes back to normal. I know, it's really weird, but can someone help me?
If so, thank you very much!

RELEVANCY SCORE 200
Preferred Solution: When opening internet browser, explorer crashes.

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: When opening internet browser, explorer crashes.

Try checking you firewall settigs... its possible its preventing it from starting properly..Or maybe a virus?

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RELEVANCY SCORE 73.6

so here is the issue with my computer at the moment. When i start computer up in regular mode it is connected to internet and i load google chrome (i tried with internet explorer same results) my computer freezes up for about a minute then goes to blue screen with this error code dpc_watchdog_violation. at the moment my computer is in safe mode and im not experiencing this when loading google chrome or any internet browser. i have looked to see if anyone else has had this issues and havent found a thing. any help would be awesome! my computer just started doing this the last few days. use to crash about two times then it would load without issue. now it does this after every start up. if anyone could help me that would be so awesome. i just dont know where to begin and am about to reinstall windows. 

A:crashes into blue screen after opening an internet browser

just got bluescreen viewer. got a log of a lot of crashes. last crash was PAGE_FAULT_IN_NONRAGED_AREA. there are a lot that dont have a bug check string name. those i do believe are all dpc_watchdog_violation. all the other crashes are DRIVER_CORRUPTED_EXPOOL and each crash it has this address in stack highlighted in red ntoskrnl.exe 159e29. the ones not labled dont have address in stack highlighted in red.

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RELEVANCY SCORE 73.6

Yesterday I received a message asking if I wanted to download Explorer 8 and I did it. From that moment on I cannot access Internet Explorer.

I have tried a system restore going back 3 days and that didn't work. My internet explorer opens and then it CRASHES. What do I have to do to go back to being able to open Internet Explorer fully.

Thanks - Ellen Robinson
 

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RELEVANCY SCORE 72

Hi,
I am facing an issue. On Exchange server, whenever I open Internet Explorer- the server restarts. This happens every time. Can some one please help me out. what causing this restart? OS version 1607.

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RELEVANCY SCORE 70.8

Is there a way to stop internet explorer or any browser from opening up by itself...? New computer is launching internet explorer on its own and multiple windows of the MSN homepage when I do attempt to browse. Is this problem caused by a virus, or a defect in the operating system? I have not downloaded any programs other than the manufacturers Windows Office., and my setting are still the "defaults" Help, please...
 

A:Is there a way to stop internet explorer or any browser from opening up by itself....

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RELEVANCY SCORE 70.8

Hey all,I have been getting an Internet Exlporer error every time that I open a browser. You know the one that prompts you to either 'send an error report' or not. Under the report data it says 'C:\DOCUME~1\ARNIE\LOCALS~1\Temp\feea_appcompat.txt' will be included in the report. I did a Spybot S&D with no luck and ran Hijackthis and below is my report. I would appreciate any help you could offer.[Moderator edit: post moved to HJT Forum for team review and member help. jgweed]Logfile of HijackThis v1.99.1Scan saved at 7:11:33 PM, on 7/2/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Norton Internet Security\NISUM.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Norton Internet Security\ccPxySvc.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Syma... Read more

A:Internet Explorer Error Upon Opening Browser

Hello thebaseball2001 and welcome to the BC HijackThis forum. I see no signs of viruses or malware in the log. It is clean.

My guess is that it is probably either an IE configuration issue or perhaps something in Norton Internet Security is preventing IE from running properly. I would suggest posting a question in the Web Browsing forum and let them do a little deeper analysis of some of the settings. Let them know that you have been to this forum and no malware was found.

Cheers.

OT

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RELEVANCY SCORE 69.6

My ie7 opens and works fine, until I close it by using the "x" in the upper right hand corner. Then it generates an error that says "appcrash" and gives a bunch of info. It happens whenever I close a browser window. The only time it does not happen is if I am only xing out of a TAB. If I am closing out the entire window, then any ie7 window that is related to the one I am closing also gets shutdown. My friend said he thought it was a Vista problem. What should I do?

Is there a fix for that? Can I go back to ie6? Can I update something to my Vista?

thank you
 

A:internet explorer 7 crashes when browser closed

Open IE
Go to Tools > Internet Options > Advanced Tab, Tick "Empty Temp Internet Files Folder When Browser Is Closed" Hit OK.

Then follow these instructions

http://support.microsoft.com/kb/923737

Hopefully this willl stop the appcrash.
 

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RELEVANCY SCORE 69.2

I am a new member. I have Qv06 opening as my browser on Google Chrome and Internet Explorer. I have tried many methods to delete it, and was directed here by someone from another site who said that they got rid of Qv06 using ADWCleaner and then scanning with True Junk Removal Tool.     
 
Is this what I should do, and in the meantime, how dangerous is Qv06?
 
Thank you!

A:Qv06 opening as my browser on Google Chrome and Internet Explorer

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwareby... Read more

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RELEVANCY SCORE 68.4

Hi Everyone,

I am wondering if anybody can tell me which plug-in is responsible for loading Excel documents into the Internet Explorer browser when I click on an Excel document hyper-link?

I have been able to find instructions on how to stop Internet Explorer (or other browsers) from opening Excel documents but this information is of no use to me.

My challenge relates directly to an issue that I am experiencing with SharePoint Online as described below:

Browser view of documents is not accurate!

Any help with this will be greatly appreciated.

Kind Regards,

Davo
 

A:Which browser plug-in is responsible for opening Excel docs in Internet Explorer

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RELEVANCY SCORE 65.2

Been crippled for a week by what appears to be a series of incredibly malignant viruses. Search sites redirecting (and TDSSKiller not opening even when renamed), multiple crashes when using browser, slow processing speed, and incredibly inconsistent CPU usage (jumping 10-50 percent at all times). I've also had internet explorer open without request, seems to be an additional adware. Pretty well boned here, and I would tremendously love some help.

As an additional note to the infection's severity, it took me almost a week in order to successfully run a GMER scan. Every other time (regardless of if I was in safe or normal operating mode), GMER would cause a critical system crash. Ugh.

Thanks for all possible help!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Owner at 0:25:23.57 on Thu 04/21/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.124 [GMT -4:00]
.
AV: Panda Antivirus Pro 2010 *Enabled/Updated* {EEE2D94A-D4C1-421A-AB2C-2CE8FE51747A}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Panda Security\Panda Antivirus Pro 2010\TPSrv.exe
svchost.exe
C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\WebProxy.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSRespon... Read more

A:Badly infected - redirect, browser crashes, browser opening itself

Hi,Please do the following:Download ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\C... Read more

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RELEVANCY SCORE 62.4

Hi.

My windows explorer crashes and restarts every time I perform some action (e.g., opening a file, moving a file, saving a file). I get the standard "windows explorer encountered a problem and needs to shut down; sorry for the inconvenience" message. In addition, trying to attach a file (mostly word documents) crashes the web browser - IE and firefox simply close, chrome gives an error message "plug-in crash - shockwave flash" and becomes unresponsive.

I very much appreciate your help.

DDS.txt log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Uriel at 17:33:34.10 on Wed 12/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.94 [GMT 2:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symant... Read more

A:Windows explorer crashes constantly, browser crashes upon attaching files to emails

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

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RELEVANCY SCORE 61.6

Please help if you can. (OS XP home edition) using Internet explorer.

I cannot open more than one webpage at a time without the browser crashing and throwing me out. For instance if I were to click on a link on a page that opens a new page while leaving the old one open this will throw me out.

Another problem that may or may not be related is that at times I get an error message saying "Internet explorer has encountered a problem and needs to close". Both instances cause the browser to crash. This message however I have been getting when running norton antivirus full system scan (causing it to not complete the scan and throw me out)

Typically online banking sites have this, where you are redirected to a secure page.

I've been searching for solutions for days and any help would be gratefully appreciated.
 

A:IE browser crashes when opening links

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RELEVANCY SCORE 60.4

Logfile of HijackThis v1.99.1
Scan saved at 10:18:31 AM, on 9/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\Hmzeet.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\byckqq.exe
C:\Program Files\ohra\mbsi.exe
C:\WINDOWS\System32\?ti2evxx.exe
C:\Program Files\winCMAPP\wincmapp.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\QkcA\command.exe
C:\Program Fi... Read more

A:Explorer crashes before opening

Hello,

Before we start, I want you to understand one thing first. You have a very bad infection which is very difficult to remove. It requires a lot of work - both from you & me together. I'm gonna request for your full cooperation during such time. You should not at any time skip any of the steps outlined herewith nor do any of the fix outside out the order as I've laid out. Doing so may render the fix to be ineffective

Please take note of any problems you encounter during the fix & post them when you have completed the fix.

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Before proceeding any further, please create a new directory - C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Download & immediately run - L2MFix.exe
Click "Install" to extract the contents to a newly created folder.

Close all other opened programs before running this tool

From within the newly created folder, locate & run L2mfix.bat
Select option #2 - Run Fix - by typing 2

Press any key to reboot your computer.
After the reboot, your Desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Save the contents of that log as I shall require you t... Read more

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RELEVANCY SCORE 60

Hi guys,
I started experiencing some BSOD's yesterday. The code was 0x07E 0x80000003

I googled that and decided the registry had become corrupted, so I formatted and re-installed xp with sp3.
Now I have a new problem, when I open the browser it freezes the machine completely.
(firefox 3.0.9 and IE7)
But if I open a browser in safe mode, it works just fine.

So I un-ticked everything on the startup tab in msconfig and that didn't help. I have done a full virus scan with kaspersky. (which made me uninstall spybot) I have done a scan with MBAM, as well as with Spybot S&D.
I have run DDS.scr and SDFix as well as Fsecure blacklight.
Here is the DDS log results:
DDS (Ver_09-03-16.01) - NTFSx86
Run by user account at 12:09:47.00 on Thu 23/04/2009
Internet Explorer: 6.0.2900.3264
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1732 [GMT 10:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program F... Read more

A:opening browser crashes machine (screen freezes)

Hi .A random thought...what if it's your hard drive causing your apparent problems? Have you ran a hard drive diagnostic yet?Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ You might also take a look at http://www.google.com/search?hl=en&q=0...mp;aq=f&oq=Background on various STOP errors, including 7E at http://www.aumha.org/a/stop.htmLouis

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RELEVANCY SCORE 60

Google has been redirecting, google images will only load a certain number of images and internet explorer opens randomly, when I do not even have it installed or use it. Also, phantom music/ads/speaking play when no programs or windows are open. I have run rkill, MalwareBytes and TDSS killer with no infected files being found. And that's where the extent of my knowledge runs out! You guys have helped me fix everything else, but now I finally need to post as I cannot finx this one based on other advice.
Much appreciated,
Cheers.

A:Google redirect and randomly opening Internet Explorer (I dont even HAVE internet explorer!)

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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RELEVANCY SCORE 59.6

Hello, and thanks in advance for helping me out.
I am using a Windows XP SP2 machine with 1.2 ghz processor and 640 mb of ram.
My antivirus is NAV 10 corporate, it's up to date, and I also recently ran and updated Adaware and Spybot S&D.

Now for my problem. - There is one certain folder on my hard drive that crashes explorer.exe every time I open it. The folder contains some video, picture, audio, and text files. I scanned the folder with Norton and turned up nothing in the way of viruses. I checked for errors on the drive and it turned up nothing.
One thing that baffles me is that explorer doesn't crash immediately. If I click fast enough, I can view files from the folder, like a video for instance. But about the time the video gets started, I get the error message saying explorer.exe has encountered a problem and needs to close. I know lots of people have this error and this problem, but most of the posts I've read about this seem to be a little more general, in that they are crashing at random times.
I only have this problem with this one folder. The rest of the hard drive works fine.
I think that somehow a file within the folder must be corrupt, or maybe there's a bad spot where that folder is located on the hard disk. Is this a possibility?
Really, I suppose what I need to know is: How can I figure out which file (if it is one particular file) is causing this crash?

Error Signature:
AppName: explorer.exe
AppVer: 6.0.2900.2180
modname: divx.dll
... Read more

A:explorer.exe crashes when opening 1 certain folder...

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RELEVANCY SCORE 59.6

I'm at my wits end.
 
I have a couple of folders on 2 different drives that have .mp4 video files in them.
Whenever I attempt to open the folders, Explorer.exe (or the replacement I tried) crashes.
 
Here's my specs and what I've tried so far:
 
Windows 7, 64bit, all current updates for Windows and drivers, etc.
12 Gigs RAM, Nvidia GTX 970.
 
I can delete the files in a DOS window.
I already instructed Explorer to NOT show Thumbnails.
I have scaned with Malwarebytes, etc and am not infected.
A run of System File Checker reported several issues that it could not fix.
None of them involved Explorer.exe, but some were interesting:
 
The list is not all that long, so you'll find it directly below:
**** How would I go about repairing these files? ***
 
2016-01-24 17:26:46, Info                  CSI    000002bc [SR] Cannot repair member file [l:20{10}]"quartz.dll" of Microsoft-Windows-DirectShow-Core, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-01-24 17:26:49, Info                  CSI    000002be [SR] Cannot repair member file [l:20{10}]"quartz.dll" of Microsoft-Windows-DirectShow-Core, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Cul... Read more

A:Explorer.exe crashes when opening a folder containing an .mp4

Maybe a shell extension causing the issue, rather than native Windows code. Ddownloaded a free Shell Extension manager that lets you disable individual shell extensions, ShellExView from Nirsoft. http://www.nirsoft.net/utils/shexview.html

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RELEVANCY SCORE 59.6

Hello everyone ,

today, I wanted to modify my start orb, so I changed something in explorer.exe. I did back the original up.
When I found that it wasn't really to my liking, I restored the original explorer.exe, and here is were the problems began.

When accessing certain folders, such as my user folder and my external hard drive, explorer.exe just crashes and restarts.

I have included a dump using Debugging Tools for Windows, I hope you can help me!

Specs:
Windows 7 - build 7600 (RTM) 16385 - x64.

A:Explorer.exe crashes while opening certain folders

Bump?

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RELEVANCY SCORE 59.6

Seems to be solved, read last post.

A:Need help, explorer crashes when opening any folder

Hi TelefonHonda,
I was wondering if you have Vista Service Pack 1 installed?
Raj

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RELEVANCY SCORE 58.8

Explorer.exe quits working when I try to start control panel. I get "Windows Explorer has stopped working" then the window changes to "Windows Explorer is restarting". This is a left button click and it does not matter where I try to start control panel. Any help would be greatly appreciated.

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RELEVANCY SCORE 58.8

Hello,

Since yesterday my pc suddenly started to generate explorer.exe crashes on everything that I try to do. Opening a file in Notepad by "browsing", trying to open "My Computer" or "My Documents" and even trying to browse for a program by using the Task Manager.

When I logon, explorer seems to start fine (sometimes) or immediately when the background is loaded, the error is thrown and the loop initiates...
Sometimes it stops looping the error after 4 - 5 times and then I have to stay away from any file browser, but mostly this is a never ending loop of explorer crashes.
I've tried the following fixes:
- sfc /scannow ===> no errors detected/solved
- malwarebytes ====> nothing detected
- panda antivirus / trendmicro Housecall ===> no virusses detected
- ccleaner (clean register included) ===> no help at all
- system restore to a point before the last windows update ===> no solution
This is the error message logged in the Event Manager:


Code:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x460
Faulting application start time: 0x01cd2ba97cfd8387
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: bc449a32-979c-11e1-9bd0-... Read more

A:explorer.exe crashes on login and opening this computer

This may be an application or service conflict. It could also be a corrupted program that is causing the explorer.exe crash.Troubleshoot Application Conflicts by Performing a Clean Startup

Run Disk Check with Automatically fix file system errors checked. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

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RELEVANCY SCORE 58.8

As title suggests: when I try to open or explore My Bluetooth Places Explorer crashes and reloads. It is annoying. Is there any way to fix this?
 

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RELEVANCY SCORE 58.8

I have a file on my desktop folder where I keep anything that I've downloaded. its a pretty hefty file but its never caused any problems for me until now. when I open it, I have about 5 seconds before a message box appears that says "windows explorer has stopped working" and it has to restart, closing any explorer windows. no other file does this and it only just started the other day. I haven't downloaded anything recently that could cause this. I've tried deleting it but I have to permanently delete the entire folder because it's too big for the recycle bin. I don' want to delete it in case I delete something that I would prefer to keep, and I can't move anything out of it because it crashes before I can C+P or move the file. Any help would be appreciated

A:Windows Explorer crashes when opening a file

Try running a checkdisk How to Use Check Disk in Windows Vista — MAXIMUMpcguides – Windows Vista tips, tricks, help, and how-to guides Also run SFC: System Files - SFC Command Post back the results.

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RELEVANCY SCORE 58.8

Hi,

Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II.

And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all.

I've included an event log below if it helps.


Code:
Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ole32.dll, version: 6.1.7601.23392, time stamp: 0x56eb3627
Exception code: 0xc0000005
Fault offset: 0x0000000000029792
Faulting process id: 0x1728
Faulting application start time: 0x01d19d9f189ceb78
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 3a9fa45a-0993-11e6-af0e-f0def1fd2aa8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<EventRecordID>42863</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17514</Data>
<Data>4c... Read more

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RELEVANCY SCORE 58.8

Hi all,

I don't know if this is the appropriate section, but I'm having trouble with my MSN Explorer.

Whenever I try to open the "Download Manager" or try to download something (which automatically opens the Manager), the browser crashes. I can download things using either Firefox or IE and I've had this issue before, found a command somewhere online I could run (using "Run") and that solved the problem. However, I can't seem to find that command (which was on another forum somewhere) and was hoping someone here knew what it is.

Thanks!
Brian

A:MSN Explorer Crashes when opening Download Manager

Any ideas anyone? I know that maybe not many people have/use MSN Explorer but I thought I'd ask anyway here.

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RELEVANCY SCORE 58.8

Hello most awesome of !Please-help-me-fix-my-box! forum members!!!

My setup is...
Windows Xp
AMD Athlon64 3000+
3 gigs DDR2 RAM
Nvidia GForce 6600
Asus SLI-Deluxe motherboard
Western digital hard drives
Sony DVD RW DRU-720A
Floppy- FDC generic....

I have this issue I've been working around...
This has been happening for a while, every time I open certain folders, (as you have no doubt read from the title, and on one folder it is an entire drive) my windows explorer crashes, I can still access these drives using a Linux boot and I can still access all files through programs, but if I try to move a file, it will cause a crash in what ever folder I place it in, (not in Linux).

I believe the can't delete folder-"Access Denied" issue is separate but related. This happens only when I cut and paste from one section of the drive to another of the same drive. In which case I am locked out from being able to open the file (says the folder is empty) and I cannot delete one or more files within.

I have run UBCD and done the memory tests with no errors, I'm clean for viruses an malware, I have avg's latest and spybot. I finished doing a HijackThis check before posting this thread and everything was clean. I hope this helps...

Thanks...
.B.
 

A:Can't Delete Folders/When Opening Win explorer Crashes!

See if this will work:

Go to Windows Explorer>Tools>Folder Options>View scroll down and uncheck the box "Use Simple File Sharing", then right click the folder>file in question>Properties>Security>Advanced>Owner>Set Permissions.
 

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RELEVANCY SCORE 58.8

whenever i open a folder like my computer, control panel, or any kinds that opens a new window my desktop/explorer.exe crashes and this appears

PLS I NEED TO SOLVE THIS help meee!!
i just need the easiest way to do this

A:explorer crashes when opening folders or window

Do the following:

1.) Run SFC /SCANNOW Command - System File Checker (Do option 2)

2.) Disk Check

3.) Troubleshoot Application Conflicts by Performing a Clean Startup

Please follow these tutorials and post back please.

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RELEVANCY SCORE 58.4

I used hijack this and this is my log
any help with the problem would be appreciated. I just recently had the Trojan Zlob.M virus and my computer has been messed up since. Thanks in advance

-Phil

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
c:\WINDOWS\system32\TskMan.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\ATI Technologies\ATI Con... Read more

A:explorer.exe crashes ocassionally when opening applications and other things

tskman.exe is a trojan. Remove all entries of that. Then I suggest a virus scan and spyware scan. Good freeware are AVG Free for viruses and Spybot Search & Destroy for spyware. Please also remove these entries:

O2 - BHO: (no name) - {0309638F-93F8-44D3-84CF-240EB1AB7F1F} - C:\WINDOWS\system32\jkkligd.dll (file missing)

O2 - BHO: (no name) - {C4C9C8D2-1845-4A87-B6FC-91CA93813A50} - (no file)

O2 - BHO: (no name) - {CCE1EB28-FFA7-427D-91C4-C558AC11216C} - C:\WINDOWS\system32\jkkhg.dll (file missing)

O20 - Winlogon Notify: jkkligd - jkkligd.dll (file missing)

O20 - Winlogon Notify: qopnk - C:\WINDOWS\system32\qopnk.dll (file missing)

O20 - Winlogon Notify: winkii32 - winkii32.dll (file missing)
 

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RELEVANCY SCORE 58.4

Hello!

About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.
It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk.
It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information.
I can read everything using cmd (cd & dir) and execute files directly though.

In safe mode Windows explorer works fine.

What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCR\AllFileSystemObjects\shellex\contextmenuhandlers, HKCR\Folder\shellex\contextmenuhandlers and HKCR\Directory\shellex\contextmenuhandlers. Deletion of one handle in HKCR\Directory\shellex\contextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not help. Afterwards I recovered the registry keys.
- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran &... Read more

A:Windows Explorer crashes on right click and opening folder

Windows Explorer is one of the most important program in Windows. When you open it, it does lots of things in the background such as updating the registry, updating the start menu etc...
Most of the problems are caused by Shell Extensions and I know you did some registry tweaks. However, before you go on, you need to run from the elevated command prompt:
dism /online /cleanup-image /restorehealthsfc /scannow <== Might have to run multiple times until you get the message: Windows did not find any integrity violation.Then use this link: Right Click Menu Lag on my pc

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RELEVANCY SCORE 58.4

Hi There
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available...... Any Ideas ???

A:Windows Explorer crashes while opening System Properties

Try removing the update and see what happens.

Maybe take the time and fill in your system specs as well.

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RELEVANCY SCORE 58.4

I'm running WinXP since 2001 and never have encountered such a problem before.

It began after the last fresh installation. Anytime I try to open the fonts window from Control Panel, it causes Windows Explorer to crash. Error message refers to fontext.dll.

I tried to repair the fonts folder with Tweak UI, but it didn't helped.

The problem occurs only when I use Control Panel to open the fonts folder. There are no problems when opening the fonts folder directly from My Computer.

Any ideas?
 

A:Opening fonts window crashes Windows Explorer

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RELEVANCY SCORE 58.4

Hi Everybody,
I recently encountered an error stating
Faulting application name: explorer.exe, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005


Explorer crashes when opening a certain folder containing video clips.Pls help me figure out whats causing it...

A:Explorer crashes when opening a certain folder containing video clips

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifer






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore po... Read more

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RELEVANCY SCORE 58.4

I'm not sure when it started, but when I open a certain folder on a network share windows explorer "looks for a solution" and then closes. There is only one folder this happens to and it only contains other folders, html docs, and php docs.

We have dozens of computers that access it fine including 2 identical machines loaded with identical images so I am assuming the user (or software) did something.

Any help would be greatly appreciated.

A:[SOLVED] Explorer crashes when opening one specific folder

The user that logs into this computer with the issue, have them to log into the identical machine that does not have the issue as him/herself.

Does the issue persist, if it does you know it is probably a permissions issue.
If the problem does not persist then you narrowed it down to that computer or their profile on that computer.

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RELEVANCY SCORE 58.4

Hi, I am running Windows XP Home Edition with Service Pack 2.

Just recently, whenever I go to open anything that has an explorer window, I get the error saying that windows has encountered a problem and needs to close so on and so forth. So, I click the "don't send" option and the explorer window closes and my desktop refreshes.

When I went to view the details, it had something pertaining to the "shdocvw.dll" module and I tried finding other solutions to it, but nothing seems to work so far. If you can help me out, that would be great because I can't even open .zip files that I download or open my music folder.

A:Windows Explorer Crashes When opening My Computer, documents etc.

Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow ( sfc if not reconized) (Note that there is a space between sfc and /scannow)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.


In all likelihood you will be prompted to insert the Windows XP CD.

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RELEVANCY SCORE 58.4

I'm not sure when it started, but when I open a certain folder on a network share windows explorer "looks for a solution" and then closes. There is only one folder this happens to and it only contains other folders, html docs, and php docs.

We have dozens of computers that access it fine including 2 identical machines loaded with identical images so I am assuming the user (or software installed by the user) did something.

Any help would be greatly appreciated.
 

A:Solved: Explorer crashes when opening one specific folder

I found the issue with the machine. After re-imaging and letting him have the machine back it started happening again. It turned out to be an on-line backup program he installed called "MiMedia" which monitored that directory. As soon as I removed it everything is fine.

Thanks for all your help
 

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RELEVANCY SCORE 58.4

Recently my Videos folder became unaccessible as it would crash Explorer after a couple of seconds after it opens. Yes, it does open, I can go into a subfolder/click on a file before it decides to die. I'm running Windows 7 64bit with a TB harddrive. That drive in particular had about 750 gbs, of which the Videos folder is unsing up 167.

I did some research and found that it may have been due to that folder having too many large files. I personally think that my computer is more than adequate to handle them, but tried switching the view from Thumbnails to List, which didn't help at all.

Oh and of course I ran virus-scan and malware scan and all that, found nada.

I also saw that it may be due to a corrupt video file, which does seem possible, but I do not know a way to solve that problem, as do not know which file it could be, and even if I did I would have no way of getting to it before it crashes.

Deleting the folder is not an option. There are simply too many valuable videos collected over time in there (no not pr0n, so scratch that off the possible list of problems...)

Any help would be greatly appreciated!

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RELEVANCY SCORE 58.4

I have a computer I'm working on and i need help. Explorer crashes every time I open either "My Computer" or try to do a local search. I also notice explorer crashing when trying to save certain files like text etc. Nothing else crashes. I.E. works as well without crashing.

Here is as much info as I could grab from the problem.

I will also post a hijackthis log in the next post.

I get this when i it crashes.

Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll

ModVer: 5.1.2600.2180 Offset: 000118d0

C:\DOCUME~1\Michelle\LOCALS~1\Temp\f014_appcompat.txt

Event ID codes 1000 and 1001

Faulting application explorer.exe, version 6.0.2900.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x000118d0.


Any help would be appreciated.

Thanks

A:Explorer crashes from opening Search or "My Computer

Logfile of HijackThis v1.99.1
Scan saved at 2:39:29 PM, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Inst... Read more

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RELEVANCY SCORE 58.4

Hello most awesome of !Please-help-me-fix-my-box! forum members!!!

My setup is...
Windows Xp
AMD Athlon64 3000+
3 gigs DDR2 RAM
Nvidia GForce 6600
Asus SLI-Deluxe motherboard
Western digital hard drives
Sony DVD RW DRU-720A
Floppy- FDC generic....

I have this issue I've been working around...
This has been happening for a while, every time I open certain folders, (as you have no doubt read from the title, and on one issue it is 2 entire hard drives) my windows explorer crashes, I can still access these drives using a Linux boot and I can still access all files through programs, but if I try to move a file, (this differs-sometimes I can drag an drop and its ok, sometimes its not, EVERY time I cut and paste it happens... it will cause a crash in what ever folder I place it in within the same drive, (not in Linux).

I believe the can't delete folder-"Access Denied" issue is separate but related. This happens only when I cut and paste from one section of the drive to another of the same drive. In which case I am locked out from being able to open the file (says the folder is empty) and I cannot delete one or more files within.

I have run UBCD and done the memory tests with no errors, I'm clean for viruses an malware, I have avg's latest and spybot. I finished doing a HijackThis check before posting this thread and everything was clean. I hope this helps...

Thanks...
.B.

A:RESOLVED: Can't Delete Folders/When Opening Win explorer Crashes!

Hi Sidistyk, welcome to TSF..

do these folders contain .avi files by any chance?

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RELEVANCY SCORE 58.4

As the title says, every time I open my download folder a message pops up saying that Windows Explorer has stopped working.

Sometimes it crashes straight away, and other times it crashes after about 10 seconds, after the green loading bar has reached a certain point.

Does anyone know how I can fix this problem?

A:Windows Explorer crashes when opening downloads folder

Welcome
See if it works with a clean boot? If it does follow procedure to find the cause
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

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RELEVANCY SCORE 58.4

Hello,
Can anyone tell me the step by step process i would need to explain to someone on a PC with Microsoft Explorer, to have any PDF automatically open in their browser window? Currently, the PDF just downloads and they have to manually open it. I imagine it's in preferences, but i'm not able to see it. Thanks so much for any insight...
Mary

A:Opening a PDF in Explorer's Browser?

Hello and Welcome to TSF

See if this helps
http://www.adobe.com/cfusion/knowled....cfm?id=331025

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RELEVANCY SCORE 57.6

Hi. I have a problem and the issue is that when I open Control Panel and click System, Windows Explorer crashes. I have searched online and tried a few solutions but none have worked. Please help if you can. Let me know if you need any additional info from me.
 

A:Windows Explorer Crashes when opening system from Control Panel

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RELEVANCY SCORE 57.6

The Explorer.exe issues only just started after doing all the windows updates, was like 160 odd updates. It also happened at the same time i could no longer open Java Games or Steam. Steam just closed itself, Java games come up with the java binary stopped working
I had issues before with Random Bluescreens when gaming, I reinstalled SP1 and they sort of stopped for awhile. Now the PC just randomly, Completly shutdown. When restarting i don't get an error like i was before but making it impossible to play anything. I ran Malware Bytes and Sophos Virus removal tool along with a few other different antivirus, All came back clean. Used the Sfc scanner and it came back with no problems

A:Explorer.exe Crashes when Opening System Properties. Random Shutdowns

Could you fill out your system specs so that we have an idea of what kind of hardware we're looking at? It will make it easier to help you.

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RELEVANCY SCORE 57.6

Hi all,

I've just transferred all my work from one laptop to a new one in the expectation that this would make life quicker & easier - not a bit of it. Instead, I find that windows explorer crashes out every time I try to access a folder on the C: drive with lots of photoshop images in it (although it seems to work fine when I try to access the same folder on my backup E: drive). It hangs, then gives me an error message saying its got to close. The details it provides when prompted include a list of 109 modules followed by a .dll file, and a series of different threads. . . ?

System information is Windows NT 5.1 Build: 2600

Any thoughts from anyone would be greatly appreciated.
 

A:Windows explorer crashes when opening a folder with lots of images in - why?

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RELEVANCY SCORE 57.6

Hello technicians...

I am already annoyed with a pop up message showing the below when opening the browser or even just the explorer. this happens especially when i hit the back button. I have also installed all possible antivirus, antimalware, antispyware. bbut none seem to work. below is the message in the pop up.

=================================
Attention user! Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted. this may lead to the destruction of important files in C:\WINDOWS. Download protection software now!

Click OK to download the antispyware.
=================================

below is the hijack log. hoping for your assistance.

Thank you.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 0:39:21, on 2008/09/03
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO... Read more

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RELEVANCY SCORE 57.6

Hey,
we are currently facing a problem with our SharePoint Site crashing the Internet Explorer 10. We have no idea which custom code triggers this crash and why.

We have no Problem with IE9, IE11, Chrome or FireFox.If we change the tab while loading the page in the IE10 and switch back, everything works fine.It crashes on all Windows 7 Systems tested so far. Seems to be no Policy problem.All Addons disabled, same problemCleared cached Data, same problem
Any idea how to debug this issue?
With kind regards!

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RELEVANCY SCORE 57.2

I've looked at other similar cases--disabling thumbnails does not fix the problem. System restore didn't work, nor did clean boot.

I've got a .dmp file but it's around 100mb in a zip file, so on google drive: https://drive.google.com/open?id=0B7...01TdFM3dnIta0E

Thanks for any help!

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