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Internet disconnects when streaming (VPN)

Q: Internet disconnects when streaming (VPN)

Hello, my name is Aleks

My internet disconnects randomly when I am streaming any video, even on youtube. I have updated my network driver. Reset my connection, ran an antivirus. Nothing is helping! Please help me.
I have ran Hijack this and attached the log file.

Please help me. What should I do?

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Preferred Solution: Internet disconnects when streaming (VPN)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hello, my name is Aleks and my internet disconnects when I am streaming any kind of video even youtube, also when I am on magic jack. Please help me I have tried running antivirus's and resetting my internet, and resetting the router.

I have attached a hijack this log. What do you think?

A:Internet disconnects when streaming (VPN)

What antivirus program are you using? You may be infected with a virus or other serious malware

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I am having a big problem with my internet connection. I connect to the internet through a VPN connection to my university. However, each time I see a video on youtube (or elsewhere), listen streamed music or even talk using Skype, my internet connection disconnects immediately.

I have had this problem with Windows Vista, and now that I have installed Windows 7 the problem is still the same.

So for every kind of streaming my internet connection (through VPN) almost immediately disconnects.

Any hints about this ?


A:Internet Connection disconnects when streaming (VPN)

did you contact your university help desk? Its possible they have it set to only allow certain types of traffic to pass. Another thing is dropped packets. If you drop too many packet its possible the vpn will drop and since streaming might be using potentially large amounts of bandwidth...

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I've been having this problem for a year now. I have tried things to fix it in the past but had no luck and I'm trying again now.

I have a Boxx computer running Windows XP. It's an old computer. When I'm using the internet, if I watch streaming video, there's a good chance the computer will drop the internet connection. It happens also sometimes on it's own (when I'm away from the computer) and sometimes while browsing sites with a lot of images. I can regain the connection only by shutting down my computer and turning it back on. It seems like a memory problem to me, but how can I fix it?

I'm positive it's not a problem with the internet or modem. I just got a new internet service and everything is new but the computer still has this problem. I'd like to be able to watch videos and listen to music without having to turn my computer off and on all the time.

I appreciate any help!

A:Solved: Computer disconnects from internet when streaming

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I'm going to start from the very beginning, and use as much detail as possible, because this is my final hope. I have seriously tried everything. I'm not the most tech smart person but I am willing to try whatever else I am suggested.

I have comcast and a d3 modem. I have a linksys router EA6300 running firmware version

I have a Asus G74sx laptop running windows 7 ultimate 64bit.

I have a Intel Centrilo Wireless N 6150 Wireless adapter

Never had a single problem ever, I play WoW, use ventrillo, have steam open, and constantly browse reddit and youtube. For years no problems.

Two weeks ago i started getting strong interruptions, they would last for about ten minutes, It was primarily when I was in a game of League of legends or streaming a youtube video. I just thought it was me putting to much on my internet as my wife also uses her ipad to watch netflix.

However now it is frustrating me so bad. When I am just browsing sites it will only kick me off occasionally, however if Im connected to ventrillo, or streaming a youtube video its pretty much a sure thing to knock me off.

I first made sure all other devices were working fine and they are. Ipad stays connected, our phones stay online. I reset my modem, and router and called comcast to make sure they didnt see any interuptions on their side and they did not. I have the router about three feet from the modem, the cables are connected fine, and my laptop is only about 4 feet from the router with no walls... Read more

A:Wifi Randomly Disconnects when doing many things, mainly streaming vid

Welcome to the Seven Forums.

It sounds like the laptops has worked just fine on two other networks (friend & service shop). You might try putting the Linksys AC/N router in the N mode only. You might also take your router to your friend's home and test things there. If your router/laptop works while in another home, then perhaps some type of interference has shown up at your place.

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Is there a way to increase the streaming cache/time/size (whatever) for port 4000 that I use with my DLNA server or, for EVERYTHING on said machine? It is a storage box
only with DLNA, FTPD, and all drives shared for the house to access with TVs or PCs etc.. Although, only the DLNA is timing out on me after like 3hours or so.

I have searched the Mediamonkey forums etc.. to No-Avail. Gotta be a setting somewhere?
Thanks in advance..

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Hello everyone, I'm running a windows 7 operating system and I need help I've been having this issue for a few weeks. Usually when I download something big or stream my internet on my PC specifically will go out and I cannot get it back unless I restart my pc I have tried ipconfig/renew and I get the unable to contact DHCP.

Now saying that, I have tried other methods that don't work at all however my wifi works perfectly on my phone and other devices in the household and it is only my pc. I am connected via Ethernet as well but I also sometimes use a wireless adapter however have not experienced the internet go out using the adapter but for network adapter I have updated drivers, tried different ports as well as using different cables and none of those have helped I've looked up many solutions and none seem to work please help thanks

A:Help internet disconnects please

I should also mention the ethernet port on my pc is burnt out because of a thunder storm so I am using a USB to ethernet adapter

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Hi there guys. I've have had some great help from all you guys here and I need your help again.
So my internet recently has been acting weird, not for just one laptop, but for all of them, The only thing that seems to not disconnect is the computer hooked up to the routers. I thought it was time for a new router so I bought two new ones to replace the old ones, so I did. They were replaced but the problem still continued! I updated the router firmware and it would fix it temporarily, but after a day it started again.
Please let me know if you need any info at all.

A:Internet disconnects once in a while.

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Please, I have a problem similarity, i have to restart my pc to be able to access the Internet of four in four hours . i am using xp. Note below (ipconfig /all) Lease Obtained. . . . . . . . . . : 13 july 2007 21:05:40; Lease Expires. . . . . . . . . . : 14 july 2007 01:05:40 ; is justly four hours.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address . . . . . . . . . . : 00-15-F3-57-43-AC
DHCP ativado. . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . : Yes
IP Address . . . . . . . . . . . . :
Subnet Mask . . . . . . . . :
Default Gateway. . . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers. . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : 13 july 2007 21:05:40
Lease Expires. . . . . . . . . . : 14 july 2007 01:05:40

Please, thank

A:Internet disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.

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Hi I have also been experinsing these problems. I am a video game player as well and whenever I try to play on my laptop my internet disconnects. But all my other devices that use wifi work fine. Also there is nothing wrong with my computer because it works fine on other networks such as my schools. I recently moved and am now using a different internet provider ,centerylink. I think I have to change my modem channel but centurylinks website were you change modem settings is a scam. The website does not work and my parents think theres something wrong with my computer and are refusing to change internet service providers. So I am wondering how If I can change modem channels a different way.

Moderator note - This post removed from this thread: http://www.techspot.com/community/topics/internet-keeps-disconnecting-randomly.205710/#post-1439822 to avoid hijacking.

A:Internet disconnects

Hi, You might have another wifi signal very close to your house that is on 'your' channel, it happens.
You can only move your channel to one of three different frequencies, that is the lowest, the middle or the highest one. So say your current channel is 6, there is no point going to 7, it's still too close.
If the 'other' problem wifi channel near you is say '1' then you should try to go to the other end of the range.
You change your WiFi channel in your router, then your laptop will find it.
You don't need a website to do that, it's between your laptop and your router.
You make the changes through any web browser, and the details will probably be on the label of your router.
But this might not the problem, although it's a fairly easy one to 'fix' if it is.

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I have verizon dsl. I open internet explorer, surf for about 15 minutes and all of a sudden i lose my connection. I try to log back on but it will not let me. I reboot and I can get back on for another 15 minutes and it disconects again. I unplugged my modem this time and plugged it back in and I was able to get back on the internet. Any ideas what this could be?

A:Internet disconnects

Hi theriffs1

I have Verizon DSL also, I was receiving the Pop up ballon: An network cable has been unplugged about every hour.

I would need to physically reseat the ethernet cable, (are you using an ethernet connection or a USB connection?), finally I purchased a new ethernet cable and that problem went away.

I did call Verizon, they have a free upgrade from 1.5mb/368kbps to 3.0mb/768kbps, it was offered to me without my asking.

Have you tried an ipconfig/release, ipconfig/renew from a command window?

Start > Run
key in:
cmd /k ipconfig
Click: Enter
The information appearing will show you what your IP address is, and how long before it expires.
My IP address renews itself every 15 minutes.

At a command prompt in the same command window key in:
Then key in:
Your IP address should be renewed.

Have you had any viruses that may have corrupted your Winsock?

Let us know if this makes a difference or not, and if you don't have the upgrade yet, call Verizon and get it!

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My internet disconnects every once in a while, usually for 5-10 minutes. Restarting fixes the problem. Whilst my friend who is connected to the same router never has this problem.
I thought maybe HijackThis could find something conflicting that is causing this problem?

When I ran HijackThis I got this notification:

"Your system denied write access to the hosts file"

Below is my log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:37:03 AM, on 9/21/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\S... Read more

A:Internet Disconnects

Is this issue not fixable in Hijack This?

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My internet randomly disconnects for half a second. For instance, most of the time I have ventrilo and mIRC open, and sometimes (a lot of the time) an online game (TF2, CS etc) My internet will disconnect me from all of them at the same time, then I try to get back it and it lets me, so it seems its only disconnecting for like 1 second, then its back on.

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For as long as I remember my Lenovo G580 would randomly stop recieving an internet connection from my wifi, leaving it still connected but without the ability to go online. I have been solving this problem by disconnecting and recconecting from the wifi, however this has been a temporary solution as the problem keeps coming back. I know this is a problem with the computer because it never happens with the other lenovo laptops in the house nor the phones connected to the same wifi. Im monitering this post so if you reply expect a response very soonThank you for the help

A:Internet Disconnects

Hi LA314 , 
Welcome to the Community Forums. 
You may try unchecking power saving features on WLAN properties under device manager and likewise place any similar roaming aggressiveness / tendency to highest .
Update us how it goes.

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My internet disconnects randomly and these user###### pop-up in my connect to menu. I was thinking it may be due to a virus, but my computer is clean.
That is what I ment by the user#######.

A:Internet Disconnects

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I have a Compaq Presario-AMD Athlon 64-3500+-512mb-200gb. Running windows xp sp3, updated and malware clean. I am stuck with dialup connection until [email protected] upgrades our area. I sometimes leave my pc running a download all night. I usually use orbit downloader but some downloads work better with no manager. Since I reinstalled windows my connection gets disconnected at at different times and redials the connection, but only at night when I leave it downloading a large file. In internet connection I have checked "never dial a connection". It is just an annoyance but I would like to fix it. Any help will be appreciated. I forgot to say that I use IE7 and have tried connection keeper ( with same results). Tried firefox several times but it was slower than IE on my pc. Thanks again. Lots of good advice on this site.

A:Internet disconnects

Hello & welcome to TSF

have you tried this

useing (ipconfig)

then select ( run
then type in ( cmd
press enter
then type in ( ipconfig /flushdns ( notice the space between ipconfig & /
press enter
then type in ( ipconfig /release ( ^^ ^^^^^ ^^^^^ ^^
press enter
then type in ( ipconfig /renew ( ^^ ^^^^^ ^^^^^ ^^
press enter

then reboot

then select (run
then type in ( cmd
then type in (netsh winsock reset
press enter
now reboot your system

providing that the (os) is installed on the c drive /you drive letter may be differnt

then reboot

check your connection

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I got my dsl modem like a month ago and its been EXCELLENT. Fast speed, never disconnects, its great. But i dont know whats hapenning now cuz every once in a while, it disconnects and i get a message that popups on the taskbar that says "a network cable has been unplugged". What i do is i either unplug and then plug one of the cables that are connected to the modem (like the phone cable or the power cable) and then it works again. What can be causin this if i am not unpluggin anything why am i gettin this message and why might it be disconnecting? Thanks in advance.

A:DSL Internet Disconnects

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I am using CISCO Anyconnect. But regardless of what VPN, what happens is that connecting to VPN disconnects me from Internet which doesnot happen with XP.

Is there a solution for this with anyone, please.

A:VPN disconnects INTERNET

For clarification, I continue to stay connected to VPN, but any other net dependent application like IE, Outlook, Skype do not work, and the wireless network status shows "no network access".

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Hi All
I have been having internet disconnects every since I have had VISTA. It is the same that used to occur in WIN ME & 98. It happens when you spend a long time surfing on one web site. There was a fix for this problem then and I have forgotten it. It is not my server as I have another computer with WIN 98SE and it does not happen. I have to cycle my DSL modem off & on to reconnect. I am connected through a router to a second computer and to the modem and the second computer stays connected. The internet icon (lower right display) will indicate local only is connected.
Any help would be great. Forum


Dell E-520
160g HD
1g mem

A:Internet Disconnects

If you're using a laptop or server, the network card may be configured to go into power saving mode releasing the IP address after a set amount of time of non-activity.

Which version of Windows Vista are you using? Vista is known to have plenty of networking issues on it's own so it may be worth searching Microsoft's KB (Knowledge Base) at www.microsoft.com if you're familiar with it.

Also your computer system mentions a Dell E-520 which appears to be a standard desktop PC, would you be able to confirm this?

Finally, if you could post the results of an "ipconfig /all" while the network is connected and then when it becomes unavailable, this would help troubleshoot the problem.


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Hello and thank you,
It seems that every three or four hours our computer will just lose all connection, even the modem shows we don't have one. We have had four cox repairmen come, and all claimed they had fixed a simple problem. They didn't. So whenever this happens all we can do is wait or repeatedly unplug and plug stuff. Obviously we have no clue what is going one. Can somebody help.

A:Internet disconnects

Have they replaced the modem yet?

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i using win xp & using bsnl broadband with kaspersky internet security antivirus
bu after few minutes internet disconnects & to connect internet i requre to restart xp please give me suggestion

A:internet disconnects


First welcome to TSF!!!

Next I would try a couple of things. Start off with a power cycle of your equipment, and see if that helps. Next you would need to narrow it down to what is causing the problem. Does it only happen when you are using chrome or does it happen with other browsers, more to the point does it happen with other programs that use the internet like email, instant messaging, etc. Are you running any programs that allow you to torrent, that can cause issues with your connection.


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hi Boltonsquad I have a similar sounding problem.
My connection to the network is reported as excellent but randomly the actual download speed drops away to nothing.
Does yours "mend " itself after a short while and start working again...or is yours off for good. I find rebooting the laptop resolves it faster than waiting for it to do it itself...until it does it again(not good).
I use a belkin router (number can be supplied when I get home if needed) ..maybe thats the common?

A:Internet disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.

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Hello, I just got a new computer and I'm having internet problems. I used to use an old XP desktop with direct connection and it stayed connected, used my vista laptop with direct connection and it stayed connected, and now with my new W7 desktop the internet does not stay connected. It just disconnects and reconnects in a split second. This interferes while I'm playing games (3 different games), it'll tell me I have lost connection, and when I check my internet connection it says I'm connected. Sometimes I see the little internet connection icon on the bottom say X then a little loading circle then back online in a second. It interferes when I'm streaming also. It happens every 10-30 min or so and it gets REALLY annoying. Anybody have similar problems? Any way to fix?

A:Internet disconnects for a second

Welcome to Windows Seven Forums.

Useful information here: Constant disconnects from my wireless - Microsoft Answers

I suspect there may be incompatibility issues between your games and Windows 7. Can you run the games in Compatibility Mode for Windows XP SP3?

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Hey guys,

As soon as I connect my VPN it disconnects the internet. I'm using a desktop with windows 7, connected to wifi via a Netgear 4600 router. I have two internet connections, one of which is not connected to the router, both connections are affected. Used to work fine and I don't think I have done anything that would cause this. I already looked online and didn't find anything that was helpful.

Any suggestions?


A:VPN disconnects internet

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: 914 GB (815 GB Free);
Motherboard: Gateway, IPIMB-AR
Antivirus: Spybot - Search and Destroy, Disabled

I am having an issue with frequent media disconnects. Upon booting my system, browsers do not connect to the internet. A restart fixes the problem for a while and the system eventually disconnects again. I have hardwired cable and supplier provided cable modem. The system says I am connected but browsers don't function until a soft restart. My PC is for personal use and is owned by me. I have recently added Spybot AV and previously used Windows Defender. McAfee in the distant past. None of them show much and if they do and the item is fixed, I still experience the same media disconnects.

A:Internet disconnects

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I have a problem of being disconnected from the Internet. It usually occurs about the same time at night. I connect, then get kicked off after about a minute. This happens repeatedly. This continues for anywhere from a few minutes to an hour before I can stay connected again. I use IE browser. This does not happen during idle times. It happens when I am actively surfing. Any ideas on how to solve this? My ISP is no help.

A:Internet Disconnects

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Every so often when i am on the internet it disconnects and i cant open any web pages. The connection is still there in the bottom right hand corner, ip address etc. are still there but web pages wont open. I try to repair but i have to reboot to make it work again. I am using a laptop on a wireless connection, think this also may have something to do with the freezes it get occasionally.

Any ideas would be appreciated

A:Every so often internet disconnects!

Welcome to TSF.

We will take a look at your system for malware, but it's unlikely the cause of loss of connection. If we can't locate a problem, you will be encouraged to ask for advice in the Networking forum, here at TSF.

Download HiJackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HiJackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose [Do a system scan and save a logfile].
2. If you don't get the intro screen, just hit [Scan] and then click on [Save log].
3. Post the HiJackThis.log file here. Do not fix anything in HiJackThis since they may be harmless.

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So heres the deal.
Ive recently upgraded from windows XP 32 bit to Windows 7 64bit, this ofcourse means Ive formatted my harddrives and made a clean install.
But now Ive realised, that whenever I try to download a large file which takes several minutes, my computer will disconnect from the router and I have to let windows do its thing and it says its "Resetting Network card" After this I have to reboot the PC and yet again let windows do its thing where it tells me to let it reactivate my network card. When Ive done this Ill be connected to the internet again. Ive tried to let my PC run for several hours just to make sure its not random dc's but within 5 mins of me starting a download it dc's. I can browse around just fine and have tried countless of different solutions around the web and none have helped so far. Now I beg you to give me Every single possible solution that you guys can think of. Keep in mind that I have another PC running vista connected to the router and that one works just fine, and I never had this problem on XP.
Also please keep in mind that Im not all that techie when it comes to router settings and such, so keep it simple for the sake of my brain not overheating!

Thanks in advance.

A:Internet Disconnects

Sounds like a network driver problem but I don't see any network driver downloads fro Windows 7 X86 or X64 on the ASUS site for the Gigabit network device.

As a test, remove the router from the setup and connect directly to the broadband modem. Try a download and see what happens. If it fails the same way then the router is definitely involved. If it doesn't fail then try swapping the port and cable the router is connected to with the one currently in use by the Vista computer then try the test again.

If it works then it is either the Ethernet cable or some problem with that specific port on the router. If it doesn't make any difference, then try deleting the Gigabit network device from Device Manager as follows:

Press WinKey+R to open a Run box.
Type devmgmt.msc and press Enter
Expand Network Adapters
Right click on the Gigabit device and select Uninstall
Reboot and wait while Windows 7 rediscovers the device and reloads the driver, see if that helps.

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When I turn on the Internet (I have a modem), it works fine until I turn other programs on then the Internet basically turns off, but the computer says I'm still connected to the Internet. Why is this doing this and why is the Internet turning off?

If I'm downloading something off the Internet say a game demo or a game update the Internet would just turn off like I said before and then I would have to disconnect and then reconnect and try redownloading and sometimes this works and sometimes it doesn't.

I found a pattern or it's just coincidence, but when the downloading box isn't the main thing selected for a while the Internet turns off. Someone please help and don't tell me to ask my ISP he's the other word for donkey.

A:Internet Disconnects

Have you run any spyware, and antivirus scans?

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Hi all,
I am new here and dont know a lot about computers. I have a laptop with an aolynk router and a 3com wireless system. I have no pc just 2 laptops hooked up to my internet.
The internet works fine but disconnects every now and then. There is no pattern i can see (ie.every hour or every 10 mins etc) it justs disconnects but saying limited or no connectivity.If I click repair it doesnt work i have to disconnect both the router and the wireless modems to get it back on.
Can someone offer me any advice please.

A:internet disconnects

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I have a Compaq Presario-AMD Athlon 64-3500+-512mb-200gb. Running windows xp sp3, updated and malware clean. I am stuck with dialup connection until [email protected] upgrades our area. I sometimes leave my pc running a download all night. I usually use orbit downloader but some downloads work better with no manager. Since I reinstalled windows my connection gets disconnected at at different times and redials the connection, but only at night when I leave it downloading a large file. In internet connection I have checked "never dial a connection". It is just an annoyance but I would like to fix it. Any help will be appreciated. I forgot to say that I use IE7 and have tried connection keeper ( with same results). Tried firefox several times but it was slower than IE on my pc. Thanks again. Lots of good advice on this site.

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I keep getting disconnect from the internet about every 10-15 minutes.

I had a tech from cableone come over yesterday he installed all new wiring and a new modem.

how can i tell if it's my computer that is the problem or if it's just a service i need to get rid of?

A:constant disconnects from internet.

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I have a 1 MBPS Broadband Internet connection with perfect speed at all times, however, since a couple of weeks, I am facing this weird problem:

Every 2-3 hours (more sometimes), my perfectly fine Internet suddenly disconnects for around 20-30 seconds then starts working perfectly. It cannot even be noticed because there is no "disconnected" sign on the Local Area Connection icon in the taskbar but it becomes extremely problematic while playing online games,downloading things, transferring files,etc. because it just disconnects me everytime and reconnects after 30 seconds and creates a mess. Also, I've noticed my IP address (last 2-3 digits) keeps changing after every disconnection.

I've complained to my ISP several times and they are not doing anything about it. I'm not even sure about whether it is a problem at their end or my end.

Any help is deeply appreciated. Here's a screenshot of my IP address' PING when it disconnects:

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Hey all, First time poster on these forums. I was hoping to get new insight as to what might be causing the issues I'm having.

About a couple weeks ago I started to experience some internet troubles. It would be every 10 minutes, or every couple hours but I would get disconnect from the internet.

To start with the tray icon, it would mostly show the triangle over the symbol when this happens, yet sometimes it would say it was connected perfectly fine. In both circumstances, during these periods it would not be able to connect to the internet.

On my network, maximum of three of us, I am the only one that is hardwired in to the router with an Ethernet cord. The other two are wireless. We had gotten a new router from Bright House, a Ubee modem/router, and were not satisfied at all when this started happening. We purchased a new router to get gigabit Ethernet ports, and to give us 5GHZ wireless channels. After installing the new router, and setting the UBEE to bridge mode, the problem persisted. When the UBEE is in bridge mode though, and I connect directly to the modem I haven't noticed the problem. Although I have never been directly connected to the modem for any extended period of time.

I have seriously tried every solution that threads have offered saying that it may be a windows 7 problem, and none seemed to do the trick. So I am finally trying to reach out to you guys to hopefully receive some help. I have tried calling Bright House and they sent ... Read more

A:Everyone randomly disconnects from Internet

The problem lies somewhere in between your ISP and PCs.

Is this how your routers are connected?
ISP ----- Ubee wireless modem/router (bridge mode) ---- 2nd wireless router

Make sure you only have one dhcp server and the routers are not operating in the same channel. You can disable the firewall of your 2nd wireless router keep the firewall on on your modem/router. You dont need to use DMZ unless you are hosting some service to be accessed through the internet.


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I am a new user an can't seem to find a similar question previously posted. Sorry if this is a duplicate.

1. I recently upgraded hardware and software: new hard drive, DVD/CD burner; XP Pro (clean install).
2. I have a unique ISP -- Communicom Dial Return, i.e. download via cable, upload via dial-up modem. Cable is always on, the actual connection requires the dial-up.

Problem: Internet disconnects at 20 min. no matter if the brouser is in constant use, i.e. downloading updates, etc., email being sent, whatever. Modem log at Diagnostics Tab notes "Hardware hang-up due to lowering DTR" I'm not smart enough to understand what that means.
If I make any change whatsoever to the Internet connection options, my computer will not connect ('unable to establish connection' displayed in dial-up thread.) Can't return to original settings and reconnect...must delete the connection on Internet Tools and reinstall via the Connection Wizard.
There must be a setting somewhere that makes my modem (US Robotics 56K Voice PCI) and XP Pro and Communicomm compatiable and allows me to make normal, typical settings and control how the internet connection performs.

Any thoughts
thx -- rah

A:internet disconnects automatically

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Whenever I try to do things on my computer with document and pictures, whether it be upload them to facebook or even save them, my computer disconnects me from the internet. This happens a lot and I just don't know how to fix it, please will someone help me?

A:Computer Disconnects from Internet

Does your modem show it's rebooting when it happens?

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my internet disconnects every 10-15mins with out fail and then re-connects i have run avg/adaware/spybot they are up todate and the scans are clean

im out of ideas any help would be appreciated, should i post a hjt.


A:Internet Disconnects&reconnects

Are you using dial-up or broadband?

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A recently purchased Windows 7 laptop is working fine apart from very annoying random disconnections from the internet. I use the computer about twice a week and tends to be on for about 8 hour sessions, during which time internet is typically lost 1-3 times. Turning the router on and off re-establishes connection. The Windows troubleshooting software says "The default gateway is not available" whatever that may mean. The router is a 2-3 year old netgear cabled model, but worked prefectly with previous vista computers - problem only began when I switched to windows 7.

A:random internet disconnects

Have you also rebooted your modem?

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About every 15 minutes or so the web will stop working for me for about a minute. For instance I'll be browsing YouTube and a page will fail to load, but if I refresh a minute later everything is fine again. Strangely other things work just fine, for instance if I'm playing games online I never get kicked off and my connection icon never shows any problems.

I have tried all three major browsers, and my ISP can't see a problem. I've actually had this problem two other times but it seemed to just go away eventually.

Any idea what could be going on?

A:WWW disconnects, but internet doesn't?

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I just built a new computer recently and it is running great with one big exception, I keep getting randomly disconnected from my wireless internet connection. I do not believe it has anything to do with signal strength because my laptop right next to my rig never has this issue of connectivity. Also seeing as it is a new comp it is not an issue of any malware ect. If i had to guess i would say the wireless card i got is the issue. It was a last minute purchase and cost about 20 dollars. My question is how do I uncover if the wireless card is the culprit and if it is what steps do i take to fix/replace it?

A:Random disconnects from Internet

See if there is a newer driver. If so, uninstall the old one through Programs and Features and install the new one. Of course, make sure it is compatible with your version of Windows.

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I have a problem with my internet stopping every 10 minutes or so for 10-20 seconds. I have a Windows Xp sp2 running on a HP pavilion laptop. I don't know what information I should provide, I can give more information though if it is a specific case. I have already tried disk defrag and disk cleanup, a registry cleanup, and a virus scan on AVG that turned up nothing. I don't know what is wrong, can anyone please help me?

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So I reformatted my dad's comp. I get into windows for the first time and go straight to nvidia's site to get the video drivers. So I get them, install, and restart. Within a few seconds of starting up I see the GOD DAMN wormblaster window popup, along with a few other popup's talkin about my registry being corrupt (ya know... the blatantly obvious malicious popups). So I restart and dl the wormblaster fix. I restart his comp and all is good except the random popups still. So I go back to my comp to dl an antivirus program and now my internet is randomly disconnecting! I tried system restore, looking for any crap in the windows task manager, and don't know what else to do... anyone have any bright ideas? I tried to dl the AVG Antivirus 7.5 but when my net disconnects the download freezes.

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Please help! Anytime I play a game (such as World of Warcraft) or even just stream a youtube video my internet disconnect. Sometime a BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL) occurs, other times my computer freezes for only a moment and is able to be reconnected to the internet after I restart the router. What is going on?!

System Information:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Manufacturer Sony Corporation
System Model VPCEE22FX
System Type x64-based PC
Processor AMD Turion(tm) II P520 Dual-Core Processor, 2300 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Insyde Corp. R0200Z5, 12/9/2010

A:Internet disconnects, BSOD

Hi and Welcome to TSF

Lets start with updating your drivers for your system
Go to Sony's website and under support and drivers section search for your model number
Download latest available chipset, video, audio, LAN,Wlan, USB drivers and save them on Desktop
download and install Driver sweeper
Boot into Safe mode and uninstall current drivers using driver sweeper
Install all latest downloaded drivers

Check for windows Updates and if any available download them

Also follow the instructions in this article and post the files here

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Hi, My new laptop with vista on it disconnects from the internet whenever I'm not using it. I made sure it doesn't go into sleep mode anymore and it still does it. Any idea why it's doing this? Also i heard from a friend that the newest AIM for vista messes up vista. Is this true?


A:My Laptop Disconnects from the internet

there is a setting in power options that can be set to turn off your hard disk, check that setting as well
open power opptions in control panel select change when computer goes to sleep on the left and then towards the bootm in blue, there is a link to 'Change advanced power settings' click that and there are more options there - check those settings

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Hey all, I'm having a issue where my internet will disconnect in middle of download and reconnect in like 10sec. I know its my computer cuz i can play on xbox live no problem all day. I'm running wireless it does not matter I can be wired and it will still do it. It does it while Skype,youtube downloading a file anything that requires a download and its very annoying. Its been doing it for months now and I don't remember when it started. It's not just here I took it to my parents house still did it. So i know its not my router. Any ideas?

Sorry seen I posted this is the wrong section.

A:Internet Disconnects While Downloading

What browser are you using IE?

Try using Firefox if so or vice-versa to try different download managers

Get More From Your Firefox

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I have had this problem for some time and cannot reach a solution. Note that i never made any changes to my pc before the problem occurred, only after.

I have a feeling it might be caused by a virus...

This is what happens: I play a online game, such as Warcraft III on b.net, i have been assured it's not the server that causes this. Then one of two things happen, i either lag a couple of seconds and disconnect; "Waiting for host" lost connection to the host of the game but still stay connected to the server, or the same happens, except i lose connectivity to both. When i lose connection to both, my internet remains off for 10secs to 2mins or it wont connected for a period of time.

I have phoned my ISP, checked the line, reset the router etc.

I have scanned my computer with the following, that was on before and after. Malwarebyte's Full, Avira Premium and Spybot, all fully updated. I removed Avira and took Avast Premium and scanned aswell.

I also updated my firmware etc after i experienced this problem, the thing is, when we lan, my friends pc does not do this but mine does, so thats why i believe it could be a hidden virus.

Please note, avast picked up a "virus" when i tried to do anything with it, it said cannot be found. Is this major? I had to ignore it after

I am using Bridge Connection.

Hope I supplied enough information
Please help, this is my last resort

A:Internet DSL disconnects intermediately

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