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help needed for x240

Q: help needed for x240

I recently purchased a refurbished x240 - I am having 2 issues, which I would welcome help with: 1. the areas with buttons on the top and bottom of the track pad also move the cursor - this often causes an inaccuracy, with the cursor moving slightly before or after pressing one of these buttons - is there anything which can do done about this, or is it a design fault? 2. my computer arrived with no internal battery, just a 6-cell external battery - the seller claims that the internal battery only functions if the external battery is a 3-cell, and that there is therefore no point in me purchasing an internal battery - can this be verified? Thanks for your help!

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RELEVANCY SCORE 200
Preferred Solution: help needed for x240

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 56.4

Hi guys My X240 suddenly shut down and doesn't power on any more. So I've google what to do...  What I've tried so far (without success):Pressing the power button for more that 60secPressing the reset button on the back for 60secRemoving the battery and tried to power on with an attached power adapterDisconnecting the BIOS battery for multiple hours (over night)Removing and reattaching RAMWhat makes me wonder:When I push the power button the following keys light up for half a second at the same time: FN, F1 & F4I'm wondering if this is some kind of "debug code". Googled for it and read the manuel. Found no information. I was using Lubuntu on my X240 for over a year without any issues. It shut down last week so I don't think it's an UEFI related bug as this bug is older and the X240 seems not to be affected.  Do you have any idea what else I could do? (no, I don't have a warranty any more  ) Off topic:(I'm not that lucky with Lenovos. Bought a T61p some years ago which broke due to a bug on the NVidia GPU. Using a T430s right now which runs quite well. Now I've got a broken X240. Thinking to buy a X280... Lenovo marketers tell me that Lenovos are used even at space and for military purposes. I'm not sure if I would even commute to work with a Lenovo any more. Considering my Moms noname notebooks runs without any issues for many years. Seriously, as I've searched for a solution for my X240 problem I've got the impressio... Read more

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RELEVANCY SCORE 36

My brother got a X240 with a regular 1TB HDD, and I'm looking to help him with upgrading to an internal SSD for the OS/Apps. I first thought it just used a regular mSATA, but it apparently uses a new style called M.2.
 
Unfortunately I can't seem to find any info on what's supported, how large can they be, etc...
 
My local computer store has this for M.2 in 512gb size, would this fit in the X240?
 
http://www.canadacomputers.com/product_info.php?cPath=179_1229_1296&item_id=072253

A:X240 M.2 SSD

Howdy HiVolt,
 
I don't think that one will fit.  There are several different lengths of m.2 SSDs and the one in the X240 is 42mm.  The one you linked is longer than that.
 
Up until recently the highest capacity 42mm part was 128GB IIRC, but I think someone has come out with a 256GB 42mm unit.  [edit] I'm not able to verify that just now.  [more edit] Yes I am.  See post below.
 
Here's their compatibility list.  Please note I have no personal experience with this company.
 
http://www.mydigitaldiscount.com/m.2-ngff-ssd-compatibility-list.html
 
Z.

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RELEVANCY SCORE 36

Hello. Is it possible to use FDE in Lenovo X240 via any built in feature (in Bios or another brand software)?Does processor support the encryption directly?How safe is HDD password? Can I remove HDD and plug it in another pc and read sectors? 

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RELEVANCY SCORE 35.6

Dear All, i have Lenovo X240 which I bought from France two years ago. It's serial number is PF00YEU9. Currently i am in the UAE on an international assignment. I took my laptop to local service dealer for screen replacement for dead pixels but he refused to take the laptop, saying he was.not sure whether the laptop covered under international warranty or not. He asked to to talk to Lenovo customer service at 800035702810, and if they agree, I've to show an email evidence to local dealer that it is covered under international warranty. I tried on this number but it's not responding. I tried to find customer support email but it's not available on lenovo's website. Only one month warranty is left on my laptop and I am not going to visit France in next couple of months. Please advise what to do? regards

A:MY warranty on X240

Anybody please?

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RELEVANCY SCORE 35.6

Dear all, I need information to make sure about SSD that compatible with x240. In my country there are too few brand and type of SSD, I found PLEXTOR M5 Pro Xtreme 512GB with SATA III & 7mm thickness. Is the SSD compatible to x240 (SATA interface & operational)? Thanks a lot for your help. Best regards, Wong 













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A:x240 SSD compatibility

Hi Wong,
 
Welcome to Lenovo Community!
 
As per your query we understood that your query is about SSD compatibility on ThinkPad X240.
 
We regret to inform you that the ThinkPad X240 will support maximum up 256GB SSD SATA3 drive.
 
For complete details on all the hardware specification please click here.
 
Hope this helps.
 
Best regards,

Hemanth Kumar






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RELEVANCY SCORE 35.6

I'm looking for a repository for old wireless drivers for the X240. We need to run some tests with old drivers vs. new but I can't find them to download.Thanks.

A:Old drivers for X240

Hello and welcome,
 
I don't have a direct answer but there may be a way to finesse this.
 
Just did some poking around in the Win 7 wifi drivers.  Using the 64-bit Win 7 Intel driver,  I copied the link to the latest and replaced the "version" part of the link with an older version extracted from the readme.
 
I was able to download nz0wh0w 2016/05/10 by modifying the link to the latest version.
 
Does that or similar get you what you need?
 
Z.

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RELEVANCY SCORE 35.6
RELEVANCY SCORE 35.6

Hi, We are experiencing issues with our x240-x260's Win 7 64-bit laptops Windows 8.1 and up seem to be ok so far The CPU is reaching 70 degrees and even goes up to 75 degrees in one case we have seen so far We have checked the task manager and the CPU looks fine, everything is appearing normal (CPU levels are average not high at all). Memory is also looking fine. Battery is also dead between an hour or 2 as well. Has anyone else experienced this issue? Thanks

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RELEVANCY SCORE 35.6

Dear All, i have Lenovo X240 which I bought from France two years ago. It's serial number is PF00YEU9. Currently i am in the UAE on an international assignment. I took my laptop to local service dealer for screen replacement for dead pixels but he refused to take the laptop, saying he was.not sure whether the laptop covered under international warranty or not. He asked to to talk to Lenovo customer service at 800035702810, and if they agree, I've to show an email evidence to local dealer that it is covered under international warranty. I tried on this number but it's not responding. I tried to find customer support email but it's not available on lenovo's website. Only one month warranty is left on my laptop and I am not going to visit France in next couple of months. Please advise what to do? regards

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RELEVANCY SCORE 35.6

Just wondering if it were possible to swap a non-backlit keyboard with a backlit keyboard on the x240? If so, what is involved? I know that it was possible for the x230, but wasn't quite sure about the x240. Jeremy













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A:x240 Keyboard

Yes, it's possible.Common question here. For examlpe:http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440s-Backlit-Keyboard/m-p/1743845#M103650Another laptop series, the same solution. Of course, .pdf files differ.

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RELEVANCY SCORE 35.6
RELEVANCY SCORE 35.6

Hi,I have the following problem. The 'Fn' key is not working. When I press 'Fn+Esc' to enable the FnLock, nothing happens. But when I switch the 'Fn' and 'CTRL' key in the BIOS, I can press 'Ctrl+Esc' to enable the lock (small green LED on the 'Fn' key is on). But then the 'CTRL' functionality (now on the 'Fn' key) is not working anymore. The shop where I ordered the Laptop already replaced the keyboard but this didn't help. Does anybody have the same problem and can help me? Thank you. Additional information:- I ordered the Laptop in Germany, but with an US keyboard layout (the Shop replaced the german keyboard with an english one)- I updated the BIOS when I received the Laptop (below the BIOS information): BIOS Information    Vendor: LENOVO    Version: GIET72WW (2.22 )    Release Date: 03/25/2014    Address: 0xE0000    Runtime Size: 128 kB    ROM Size: 16384 kB    Characteristics:        PCI is supported        PNP is supported        BIOS is upgradeable        BIOS shadowing is allowed        Boot from CD is supported        Selectable boot is supported        ACPI is supported        USB legacy is supported  ... Read more

A:X240 Fn-Key not responding

exact same problem here. waiting for an answer, because it kinda sucks.

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RELEVANCY SCORE 35.6

Servicing a X240 laptop, m/n 20AMS0G10F, came in because of no AMT option available in the bios. Called Lenovo Tech Support, case#304TQ58, and replaced the system board. When laptop first powered on noticed AMT option was available, set the time and date, rebooted and ran the Maintance Disk ver 1.86, after input of the s/n and m/n rebooted the laptop and AMT option is now gone.Called Lenovo Tech Support again and was told to replace the board again, replaced the system board, powered the unit on and checked, AMT option was present, input the time and date, rebooted and ran the Maintance disk again, input s/n & m/n, reboot and again the AMT option is gone.Any AMT experts out there? Any way to bring this option back? HELP! Have another that had the board replaced, has AMT now but afraid to run Maintance disk. 

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RELEVANCY SCORE 35.6
RELEVANCY SCORE 35.6

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RELEVANCY SCORE 35.6

Hello, In short, fn key does not work in lenovo x240 with latest bios update (2.35). I can swap fn and ctrl keys, and then function keys works via the ctrl key, but the fn key does not work as ctrl. I think this problem is OS independent (tried w10, w7, ubuntu). I have tried installing older bios for this model from the following page:https://support.lenovo.com/es/en/olddownloads/ds035950 But I can only install a few of the newest ones, as the older ones report that they are not compatibles with my system (though the readme says w7-w10 compatibility). No luck with any of the ones I could install. I also tried the hotkey features integration from here, no luck either:http://support.lenovo.com/es/en/downloads/ds029026  This question has been answered a gazillion times, but ill do it one more time as there is no solution posted anywhere. Examples:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X240-Fn-Key-not-responding/m-p/1551442/highli...https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X240-Fn-key-not-working/m-p/1844428/highlight... Cheers and sorry for cloning this question one more time (I'm sure you can smell my desperation).

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RELEVANCY SCORE 35.6

Changed system board and during post get 3 beeps twice then 1 beep. Does anyone know what this means?

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RELEVANCY SCORE 35.6

I would like to add NFC Module to my X240 20AL which originally does not have NFC on it.I found "04W3800 Foxconn 20792S NFC module without antenna" in the FRU list, but as it says, it is "without antenna". And I can't find any FRU for NFC antenna.Does this module needs an antenna to be purchased seperately. or it works fine if I just purchase the module 04W3800 and install it?

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RELEVANCY SCORE 35.6

I?m unsure if I?m doing the right thing here, never posted anything like this before. The X240 laptop I have was working yesterday, and I put it to sleep so I could continue working later. However now it won?t turn on at all, except the lights over the F1 key, F4 key, and Fn are on. It wasn?t plugged in, but this has never happened before. I?ve also taken out the battery in a myriad of different methods people have suggested online but there?s been no mention of the lights still on.  If if I could get some help, that?d be great. I don?t know much about computers.

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RELEVANCY SCORE 35.2

hallo, Anyone with a thinkpad notebook who a a cable to the screen,outside the hinge? (see attachment) After a service provider put in a new keybord on my thinkpad x240I saw a cable to the screen going outside from board to screen along the screen-hinge of my notebook. I guess it's not like it should be.More over, I wonder of this wires could be easily damaged this way.What do you think?I added a picture. Also I wonder if there's anyone with a laptop who can see a wire on the outsideof the hinge of the screen. photo: see attachment (close-up of cable going from board to screen) 

























Lenovo bedrading beeldscherm buiten.jpg ?113 KB

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RELEVANCY SCORE 35.2

Hi,I'm planning to upgrade my LCD pannel and cpu. I want to know if any FHD lcd pannel for x240 should works or i have to check something before (connector for example)I also want to know if i could change my i5 4300U with a i7 4558U without having a heat issue, Socket is the same but the TDP is not, 15w for the i5 and 28w for the i7.thank for your help. 

A:Thinkpad X240: CPU & LCD upgrade

You can't upgrade CPU, as it's soldered to motherboard. Regarding screen, please check this topic.





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RELEVANCY SCORE 35.2

My dad gave me lenovo thinkpad x240 20AMS3XP0K, it was a secondhand laptop.Does this computer have keyboard backlit feature ? Thank you

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RELEVANCY SCORE 35.2

I have recently purchased a ASUS Zenscreen MB16AC to use with my Lenovo X240. Unfortunately whenever i plug it in using the USB port I receive an error sign saying it is not compatible and my device does not support DP Alt mode and i need to download the correct drivers from the site. I have visited the ASUS website and downloaded the recommended drivers but still receive the same error message. I am starting to wonder if the X240 even has the capabalities to use USB display - can anyone confirm if that is the case - and if it can, can you recommend what i would need to get the display to show? Thanks

A:X240 compatible with USB Display?

Hi Jamesk1, and welcome to the Lenovo User Community!
 
Looks like the display works with USB 3.0. The X240 has one USB 3.0 port, #4 in this picture:
 

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RELEVANCY SCORE 35.2

Hi folks, I have an X240 that just ran out of warranty. I was having some intermittent hard drive troubles so I sent it in before the end of the warranty, and it came back with a new hard drive. Unfortunately, it no longer recognises my external batteries - I have two, both genuine Lenovo, one 68 and one 68+. Lenovo won't fix it as they say it's related to the battery latch being broken, but the battery latch has been broken for a whole year and the batteries always worked just fine. When I first got the computer back the batteires weren't showing up in Windows power manager, but I could see them in Lenovo Settings where they were showing as "good" condition. The 68+ had 5% charge and the 68 had about 80% charge.  I did a heap of Windows updates etc. which didn't fix it, then tried to "reset" the 68+ through Lenovo Settings, after which it stopped showing up there at all. I now get a message about a battery error when I boot to Windows. I haven't put the 68 back in for while, though I guess I could to see if it still shows up. I'm wondering if anyone has any ideas why the computer might have suddenly stopped recognising the batteries, and anything I can try to try to get my battery life back (going from about 10 hours to about 1 hour makes the computer kind of useless for what I use it for). As I said, I'd be very surprised if it was to do with the latch, as that's been the same for ages. Thanks in advance

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RELEVANCY SCORE 35.2

Hi My X240 needs 17s until the first message appears on the screen.Usually this takes about 2s (no matter whether Quick Boot is on or off).Everything else works fine. By searching for similar problems I found about a dozen threads covering the same topic (for other models), but no solution. The laptop has the newest BIOS (2.40). Unfortunately I can not test any downgrade, because of security reasons. I tried to force a downgrade by extracting the BIOS files and by using a generic flash tool, but I did not succeed. If someone knows how to do that, please let me know. Resetting the BIOS did not help.In the last few days I tried almost every combination of BIOS settings, but no success. I should mention, that the Intel AMT has been configured to be permanently off. I should also mention, that for testing purposes I'm using a minimalistic setup: the naked mainboard just with the CPU cooler, a DRAM module, and a SSD is hooked onto a docking station. Any help greatly appreciated. regardsEdmund 

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RELEVANCY SCORE 35.2

Edit: Found it I think! These two part numbers: 04X3939 04X3827 Hi  Wondering if anyone can help me in finding the part number for this daughter board/caddy/housing (not sure what it's called!) so that I can connect up an M.2 SSD to my laptop. I did take the laptop apart and can see the blank space where an M.2 drive would go, but I don't see the following metal part with ribbon cable (which I refer to as a board/caddy/housing above):  Cheers

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RELEVANCY SCORE 35.2

hallo, After a service provider put in a new keybord on my thinkpad x240I saw a cable to the screen outside my notebook. I guess it's no good. What do you think?I added a picture. Please give feedback if you have knowledge,I feel some insecure on these matters.seet attachment, thanks, Joph

























Lenovo bedrading beeldscherm buiten.jpg ?113 KB

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RELEVANCY SCORE 35.2

Hello, I got a second hand Thinkpad X240 with FullHD screen.Using Linux distributions I have no problems, but when using Windows 7 Professional x64 I can't dim the backlight of the LCD.I tried to install the newest driver from the Intel website, but I couldn't install it. It quits with an error message "System doesn't meet requirements of the driver" or something like that.It seems the problem is the EDID of the screen is not supported by the old drivers on the Lenovo support page. (https://communities.intel.com/message/449638#449638)So I need to install at least driver version 15.36 but this does not work. Any advices?

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RELEVANCY SCORE 35.2

Can't reset my X240 because of the encryption on the hdd. Help needed!

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RELEVANCY SCORE 35.2

I have lenovo thinkpad x240 with MTM 20AMS36W0Z.Does this computer have keyboard backlit feature ?

A:Backlit keyboard x240

Hello and welcome to the CommunityFactory configuration of this laptop features a keyboard backlight. The space bar should have small flash icon.

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RELEVANCY SCORE 35.2

I am looking for a speaker system under $50, and was looking at two different sets. The logitech X230 and X240. I noticed that the X230 has a more powerful subwoofer and satellite rating. The X240 is more expensive, but IS that because of better sound or just the ipod dock? I have an ipod so that would be helpful, but I definately don't want to sacrifice any sound quality.
Thanks
 

A:Solved: X230 vs. X240

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RELEVANCY SCORE 35.2

Hi my x240 suddenly started to show error 1802 although i never touched the networkcard. dont understand it.tried updating bios but didnt work, now i want to get the networkcard out, so i can atleast use it without internet connection.My Problem is that the Users Manual recommends to deactivate the internal batterie bevor performing any actions on the notebook. But I cannot enter the BIOS to do so. when starting and pressing F1 or Enter to go to the BIOS. The Error 1802 occurs and all i can to is power off..now what can I do? is it sufficient to open the base cover and immediately disconnect the battery connector without disabling it in the BIOS or do I risc damaging the notebook? Thanks alot for any help

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RELEVANCY SCORE 35.2

Dear all, After I purchase my X240 I realized that I dont have BACKLIT KEYBOARD than I order it via service center and got it by Fedex 2 days ago...Today a tehnican replaced keyboard, but again backlit dont work ...nothing happends  Keyboard itself works perfectly but Fn+Spacebar not show anything and keyboard dont "blink" at any point ...  Any1 can help with this please  I invest a lot of money to get it and still not working ....   Thank you all in advance ...  Rgds













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A:x240 Backlit Problem

Any1 (( ?

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RELEVANCY SCORE 35.2

Hi  Looking to replace the palmrest on my X240, seen both one for an X250 - Expensive or a cheaper one from an X260 both with finger print I know from searching the X250 part FRU 00HT390 will fit but can someone advise if part FRU 01AW440 will? Thanks Jeff

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RELEVANCY SCORE 35.2

the laptop currently has a 4g stick.  when an 8g stick in installed the laptop does not boot, no Lenovo splash screen.  the RAM works in another pc.  upgrading the BIOS to the latest version did not help.

A:x240 will not boot when upgraded to 8g

It is safest to use sticks that have Lenovo FRU stickers on them.  Most are compatible, but some are not.  You need DDR3L (low-voltage) RAM.  1.5V sticks will not work.  Also avoid those with the name "value" in them.

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RELEVANCY SCORE 35.2

I an configuring a ThinkPad x240 for a ProDock with two displays connected to the ProDock.  I have 3 displays available;  VGA, HDI and DisplayPort of which I will use some combination of two.  At present, none of them are recognized when the x240 is docked, either indivdually or in combination. The VGA on the 240 works fine when undocked but otherwise there is no video.  I have swapped out the ProDock, tried each display individually, updated to the latest UEFI version, and checked the UEFI configuration to no avail.  Does anyone have any thoughts? 

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RELEVANCY SCORE 35.2

My Thinkpad X240 only comes with an external battery pack, no internal.  I usually power down my laptop at the end of the day.  The following day it won't power on.  I have to remove and re-insert back the battery pack before it turns on. If I power down and leave the laptop for 2hrs it will power up without me having to remove and re-insert back the battery pack.  But if I leave the laptop powered down for more than 3hrs I have to do the process to turn it back on. The battery charges normally, I usually get 4hrs out of the 6 cell pack. I ran the Lenovo Solution Center Comprehensive Tests, no errors found.  I also did the rest button but it won't power on without going thru the process of battery removal.    

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RELEVANCY SCORE 35.2

Hello,I'm sitting here absolutely confounded. I just reinstalled Windows on my x240 and decided that, while I was at it, I might as well remove my BIOS password, as I am no longer in school. I primarily use my laptop at home, so a password isn't really necessary.I go into the BIOS and straight to the security tab. I start disabling everything that is enabled and related to Supervisor password, Boot-up password, Start-up password and so forth. At one point, I am prompted to type in my current password and next to fill in my new password and to type it in once more. Being somewhat familiar with how unintuitive a BIOS can be, I leave the fields where I have to type in my new password blank, thinking that the BIOS will then assume that I want to have no password. I leave the fields empty and hit ENTER. It accepts this for some reason. I get a system halt for some reason and my laptop reboots. I am then prompted to type in my BIOS password as per usual, but it won't accept the password I usually use, which means there's an active password, but no longer the one that I've set prior to this. I try different passwords, I try just hitting ENTER, but no luck.I am locked out of my laptop and every Google result even remotely related to my issue suggests that I have to purchase a new motherboard for my x240. Really?I did not set a new password, I left the fields BLANK and hit ENTER. I have no idea what the password could be.I figured perhaps the BIOS password reverts to a prior password,... Read more

A:Lenovo x240 LOCKED OUT

Ok, this is embarassing but it might be something to learn from.I just remembered the very first BIOS password I set. I tried it, and it worked. Leaving the fields blank caused my BIOS to revert to the earliest password, which is the password I set prior to the one I am using now.Either that, or my supervisor password and my start-up password were different.Anyway, feel free to mark my thread as resolved or just delete it.

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RELEVANCY SCORE 35.2

The INSERT key on my X240 doesn't want to function at all ... either by itself or in conjunction with another key such as SHIFT - INSERT ... Why?













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A:INSERT key on X240 not functioning ... such as whe...

What app are you trying to use with the insert key?
 
For example, newer versions of MS Word have that key disabled by default
http://support.microsoft.com/kb/982946
 

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RELEVANCY SCORE 35.2

Hello, I want to ask what is the exact 6-cell battery model for Lenovo Thinkpad X240 and where to buy? thanks

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RELEVANCY SCORE 35.2
RELEVANCY SCORE 35.2

Hello,I have Lenovo X240 with two discs 500GB HDD SATA 6Gb/s with additional mSATA SSD 24GB . Computer is running very slow and I would like to upgrade disc to SSD. Can anyone give me piece of advise what would be the best option?- change the HDD for SSD and get rid of the additional SSD- keep HDD as a storage and replace mSSD?- or is it time to change computer?Thanks!  

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RELEVANCY SCORE 35.2

I am faceing with a problem with my x240 thinkpad. I want to boot it up but it didn't. I noticed strange sounds, it was the hdd. I've tried to boot it up with a new one and enter the bios. It was stuck on the lenovo screen for a few minutes without any response, after it dissappeared and it showed up an icon requesting a password or code I guess. Please help me!
x
 
Mod's Edit: updated model information in Subject line and moved post to the correct forum
 

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RELEVANCY SCORE 35.2

Hello, My X240 screen suddenly have a straight line on the left side of the screen and I already tried to change the LCD cable/LCD panel but it still not change. hope it is not caused by the MB issue. Please advise how to fix it.....  


























image1.JPG ?480 KB

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RELEVANCY SCORE 35.2

Hi i didn't want to start a new topic so if it's not a problem i post here. I just bought a second-handed laptop,thinkpad x240 , it is in very good condition  and  i'm very happy with it.  the only downside is that it has a german keyboard but i managed to get some stickers to some of the buttons. my x240 specs are: i5-4300U( 1.9GHz), 8GB RAM, 180GB Solid State Drive, 12.5in 1366x768 LCD, Intel HD Graphics, Wireless option, WWAN, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, 6c Li-Ion, Win10 Pro 64. when i click on lenovo website and intel one as well,  after i scan the system , it says it is a i5-4300u 1.9ghz to 2.90 ghz so far so good, the problem is when i click to settings  about my device it says it is a i5 4300u 1.9-2.60ghz. how is that possible? thank you in advance for your answer 
 
Moderator note:  off-topic post moved to its own thread.  Subject edited to match content.  Was:  Re: Backlit keyboard x240

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