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Laptop plugged in and charging, but not charging

Q: Laptop plugged in and charging, but not charging

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems. Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 200
Preferred Solution: Laptop plugged in and charging, but not charging

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 113.2

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 100.8

Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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RELEVANCY SCORE 100.8

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 100.8

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

A:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 100.8

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 100.8

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 98.8

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 98.8

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 98.8

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 98.8

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 98.8

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 96

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 95.2

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 95.2

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 95.2

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 95.2

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 95.2

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 95.2

Good Afernoon. when i plugged my laptop in for charging there is indication that it is charging but it is not charging. when i look at the batttery icon it says (0% avaialbe ,plugged in charging).. but it is not really charging.

A:my laptop says 0% available plugged in charging.. ...

Try the below mentioned steps:1. Shut Down your laptop, then plug-off the power adapter, and then remove the battery from your laptop.2. Now, keep the Power button on your laptop gently pressed for around 40 seconds.3. Reconnect the power adapter without inserting the battery.4. Power On the laptop.5. Once you are into Windows, Shut it down again.6. Now, remove the power adapter, then reseat the battery, then reconnect the power adapter, and then reboot again. This link can be useful:http://community.acer.com/t5/Notebooks-Netbooks/0-available-plugged-in-not-charging-acer-aspire-5830...If the issue still persists, you may try recalibrating your laptop's battery. To know more about this, you can refer to the following Acer support pages:http://acer.custhelp.com/app/answers/detail/a_id/11574/~/how-do-i-calibrate-my-battery%3Fhttp://acer.custhelp.com/app/answers/detail/a_id/2430/related/1If the issue still persists, there may be some issue with your battery. It is recommended to try using a spare battery (if possible) or contact nearest Acer Service Center for further assistance. This link can be useful:http://us.acer.com/ac/en/US/content/service-contact

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RELEVANCY SCORE 95.2

Hi when I have my laptop turned off and my charger is plugged on with the plug turned on, I have a problem.

My problem is when my computer boots up in the system tray (bottom right) my laptop icon says "plugged in, not charging"... I then have to take out my laptop charger wire and then replug it, this can be rather annoying.

Is there any way so when I load my laptop it automatically recognises to charge?
 

A:plugged in, not charging (laptop)

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RELEVANCY SCORE 95.2

So im very afraid my laptop will die and I wont be able to recover the information I have stored on it. On the charging icon, it appears to be charging, but when I hover the mouse over it, it says 18% available (plugged in,not charging) .. What can I do to fix this? Do I need to buy a new battery? If so, where can I purchase one? I have an HP Pavilion g7 series.

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RELEVANCY SCORE 95.2

My loptop is not charging. It shows plugged in not charging. It was completely drained before and when i connected the charger it didnt charge .

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RELEVANCY SCORE 95.2

hi, i am writing this on my desktop as my laptop battery is discharged now so cannot power up.

i am running a toshiba satellite L300D-10Q with vista. it was my dad's & is probably about 4 years old now with original battery still installed. recently i noticed that when i had the power lead attached the power & battery led's would flash constantly & hovering the cursor over the battery icon, it showed as not charging.

i bought a new adaptor & still had the same problem.

so thinking it was the battery on the way out i bought a new one which was an alternative & cheaper just to prove if that was the problem & for about 15 mins the new one charged. then the original problem came back.

i have tried powering up without the battery installed & nothing happens.

any advice would be appreciated

thanks

llanedeyrnjack
 

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RELEVANCY SCORE 95.2

Acer aspire v15 nitro vn7-591g is not charging while plugged. It randomly beeps and shows it's charging and then stops, over and over, usually stays not charging and then charges for less then a second and stops.

A:Laptop not charging when plugged

Constantly charged while off. I've restarted, pressed the hole at the bottom for 5 seconds and waited to boot for 5 minutes. Unplugged all USB from it. Updated all drivers and windows.

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RELEVANCY SCORE 95.2

I went to my device manager and discovered that under battery there are supposed to be three items listed and one of mine is missing which is the charger what do I do?  How do I fix this problem. Can someone please help me.

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RELEVANCY SCORE 95.2

I've tried basic troubleshooting.  I'm guessing I need a new battery, ac adapter and cord. I looked in the parts store but couldn't find it, or just one part. Laptop is an HP Pavilion m6 Notebook PC. Serial: CND2330FT5

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RELEVANCY SCORE 95.2

I need a new battery for a laptop that is a little over three years old. The computer does not turn on at all when on battery but works fine when plugged in. My frustration is that I spent over 40 minutes on the phone with HP technical support and was rudely told that the computer, which just went off my extended warranty, was no longer supported and they would not sell me a new battery or even let me know which battery to puchase on Amazon. The computer is only three years old and outside the battery works fine so I would really prefer to to just get a new battery rather than having to purchase a whole new computer. Could someone please let me know the battery that I should purchase for an HP TouchPad Ultra book 4?

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RELEVANCY SCORE 95.2

I noticed my laptop was not charging when plugged in. It says 'plugged in, not charging'.The battery eventually died and I left it alone for a few hours dead. I plugged it in after that and it started charging again after that, so I charged it up all the way and I thought all was good, until I unplugged it and the battery began to discharge. After that it went back to the 'plugged in, not charging' status.  I did a battery diagnostic which said the battery is good, so it isn't the battery (plus this laptop is only 10 months old). I tried installing any updates/drivers HP said I needed. One of those was some BIOS updated which I did and after viola, it began charging again. While it was charging I unplugged and plugged the charger and it was good, so I charged it up until fully charged. I unplugged it at 100% and let it go down to 96% and tried to recharge it and again got the 'plugged in, not charging' status.  Any clue as to what is  causing this? It seems like its some kind of software issue.

A:Laptop plugged in not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 95.2

I have a hp laptop, which needs to be plugged in at all times in order to be used. The message says plugged in and not charging. What can be the solution to this as I have also bought a new charger thinking this may help and it charges the laptop but, it has not made any difference. My laptop model number is dv6-6c77sa. I would highly appreciate a solution to this asap. I have read up on other solutions such as opening the device manager and unistalling the Microsoft ACPI, but is this really a safe method? will it mess my laptop up?

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RELEVANCY SCORE 95.2

I have a HP G72-b60US Notebook PC that I have had since December of 2010, and it is at 7% and when I hover over the battery thing it says 'plugged in, not charging'.

I have heard this could be a defective battery, but I don't want to have to go buy a new battery and then find out that it still doesn't work.

What could be wrong with it?
What should I do?
 

A:My HP Laptop Says 'Plugged In, Not Charging'

I had this happen on a HP laptop before. I found a fix online that when I read it, I thought to myself there was no way that this would work, but I was wrong, and it did work.

Basically, here are the steps that I would do when my laptop had the same problem. Clean all contacts for the battery using a dry toothbrush. Make sure the power is off and disconnected when doing this. Once done, connect the battery to they laptop and pop it in and out really fast about 30 times. With the battery in, and the system plugged in, turn on the system. Check to see if it is still not charging. If still not charging, with the system on and plugged in, pop the battery in and out of the system really fast about 30 times again. At this point is where my system would all of a sudden show that the battery was charging again.

Again, I have no idea why this worked for me, and other people that found it on the same forum that I did. If you are not comfortable doing this, don't do it. The machine I did it on I barely ever used, and didn't care if something got messed up. If this is your main system and you have a lot of data on it that you need, I would suggest backing up any data before attempting this.
 

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RELEVANCY SCORE 94

Hello,When my laptop is plugged in, the battery does not charge. The battery has 0% power. This just happened a few days ago. My laptop is barely a year old and I rarely unplug my laptop, so this is weird. How do I solve this problem?- I made sure the power socket is fully pushed into the machine with no silver showing.- I tried the HP Battery Validity program which said there is no problem.- I tried following the restart process by powering up and then repeatedly pressing F2 to follow the instructions, but that doesn't work when the battery is at 0%.Is there a solution? Thanks.Here is my laptop info:HP Envy NotebookEdition Windows 10 HomeVersion 1607OS Build 14393.1066Product ID 0032595875-97653-AAOEM

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RELEVANCY SCORE 94

Hi, I bought a hp pavilion dv6-6154tx laptop in last month.my laptop developed a peculiar problem. When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "Plugged in, not charging". Then after some time it again starts. Sudroid.co.cc










Solved!
View Solution.

A:Laptop Charger Plugged In But Not Charging

There is a BIOS update available that is specifically for the intermittent charging issue. I recommend installing it.  

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RELEVANCY SCORE 94

Hi, basically the problem in the title. Laptop does work without battery in but when it is in, it says Plugged in, not charging and the battery is at 0%. Ive tried several different outlets

A:Laptop plugged in, not charging. Battery at 0%

Your battery has died, you need to buy a new one.  Same thing happened to me a couple of times over the over the years.
 
Have a great day!

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RELEVANCY SCORE 94

I am having a dell inspiron 15 3558 laptop for 2 months. Now the problem is, while i plug out the charger it's showing charging also.The flash light down the touchpad (which shows charging) is also flashing even when the laptop is not set to the charger. The charging time have also increased. It takes 1hrs long for merely 8 to 9%. When i shut it down then also the light is flashing. What the solution???please   

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RELEVANCY SCORE 94

I need help with my laptop not charging. Its an Inspiron 17r se which recently has stopped charging when plugged in. I have tried all the solutions I have found and the laptops only 1.5 years old. I've also noticed that it stopped charging when I installed the trial version of adobe After effects.
Extra info: The battery is currently at 32% and stable when I have the laptop plugged in but when not plugged in the battery works like normal.

A:[SOLVED] Laptop Plugged in not Charging

Hi and Welcome to TSF!

Typically charging is dealt by the BIOS.

You may want to attempt downloading and installing the newest BIOS. Ensure you are using the CORRECT BIOS before performing the update.

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RELEVANCY SCORE 94

since updating from windows7 64bit to windows 10 64 bit my battery is no longer charging.  Need help as not that experienced in finding an answer 

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RELEVANCY SCORE 94

If your laptop is plugged in but not charging, these steps can help you troubleshoot.
1.Unplug for a few minutes, then try a different outlet.
2.Let the computer cool down.
3.Check Your Settings
4.Start up your laptop without a battery
5 .Replace the charger
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A:Dell Laptop Plugged In But Not Charging

Hi qammari143,
Thank you for providing us these steps to help troubleshoot. If you have any query, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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RELEVANCY SCORE 94

hi,  my laptop HP Notebook - 15-ac024tx developed a peculiar problem. When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "Plugged in, not charging". Then after some time it again starts. regards karthikeyan

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RELEVANCY SCORE 94

Today, I noticed my laptop kept shutting itself down every time it was accidentally unplugged. Then, I looked at the battery and it's at 6% battery life and says "Plugged in, not charging".  I shut down the computer and let it charge for a few hours while we went to dinner, it did not charge at all (in fact, it went down, it was 7% before I left the house).  Still automatically shuts off if I unplug.   I've tried the battery test but the computer won't even turn itself on since the battery is so low so that is out of the question.

A:HP Envy Laptop Plugged in but not charging

  Hi @mciaccia, Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion x360 and issues with the Battery. Here is a link to calibrate and test the Battery.  Here is a link to troubleshoot the battery on a Notebook. You should be able to complete these with the Notebook plugged into the AC adapter.Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase or that need updating. If that does not help try the Microsoft ACPI-Compliant Control Method Battery is basically the driver that communicates between the computer and the battery. There is a chance that it is corrupted. It is reading the battery level wrong, so the computer thinks the battery level is higher then what is actually is, so when it runs out of juice it shuts down.Go to Device Manager, Select BatteriesRight click the "Microsoft ACPI-Compliant Control Method Battery" that is listed thereClick Uninstall, at the prompt put a check in the box to remove the current driverShutdown the computerRemove the battery for minute and then put it back inWhen the computer comes back up it should automatically find the driver.Go to Device ManagerSelect BatteriesRight click the "Microsoft ACPI-Compliant Control Method Battery" that is listed thereClick "Search automatically fo... Read more

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RELEVANCY SCORE 94

As per the thread title, the battery is recognised as being present, but is not charging, and when the power is disconnected, will not run on battery power. I have come to the conclusion that it is most likely a hardware issue, see below.
Comptuer is the one in my 'System Specs', just on 2 years old, out of warranty period.
I have checked the battery connections and visually all is in order.
I have searched, and applied what appears to be a common fix for this, but did not change the situation;
>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall >Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup
It runs normally using the power cord, so I am thinking that it is an issue with either the battery or something more sinister, within the computer/motherboard, as it was fine one moment, but not the next.

Prior to this the battery would last approx. 2 hours, and HW moniter showed it had around 30% wear, now shows 56% wear.

I have never had a battery suddenly die like this, but am thinking it is a distinct possiblity given the symptoms. Should I bite the bullet and order a new battery and hope that this is the fix? or is there likely a solution I have not come across?

Thanks in advance, Tim.

A:Laptop Battery - Plugged in, not charging.

Buying a new battery is an expensive way to test but it may be the only way unless you have a multi tester and can test your battery. Two hours seems like a very short time for a laptop to run on a full charge unless you are playing videos constantly.

I have had this issue with a MacBook Pro and it turned out to be a 4 pin connector under the keyboard that was faulty.

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RELEVANCY SCORE 94

my laptop is stuck at 99% plugged in,charging.

so here is the story..
i was watching a video on youtube after few minutes the laptop got shutdown immediately without any message,and the laptop was too hot and i think it had shut down because of overheating(this had never happened) .then i left it to cool down ,after some minutes i started it without plugging it to charge .so i checked that the laptop's fan was making noise and running in less speed .after sometime it gets less noisy and the speed was also decreased but when i started a fan dust removal all seemed good ,no noise or any speed decrease,but sometimes it did.and all the laptop's functions and performance it all seemed as it was before.when i plugged in my charger it was slowly charging but at 99% it's stuck.99% plugged in,charging.
my laptop- lenovo Z510
so is there any way to fix the fan noise and speed problem ?
i guess that the battery stuck in 99% might take time to fully charge.
and as always
thanks

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RELEVANCY SCORE 94

My Dell Inspiron Laptop is not charging from yest onwards but when the laptop is plugged in the laptop is working fine. What could be the issue. Please let me know what needs to be done. 

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RELEVANCY SCORE 94

Hello Everyone, I have a "HP Pavilion 15 Notebook PC" with Windows 8.1 and is almost two years old.  A few months ago I had my laptop on my lap and it randomly turned off, after turning it back on it did not charge above around 84%.  Every now and then I would plug it in to charge and it would say "plugged in, not charging" so I fixed the issue by turning it off, taking the battery out, turning it on, uninstalling  Microsoft ACPI-Control Compliant Method Battery, turning it off, putting the battery in, turning it back on, and the ACPI-CCMB would update and it charged back up to around 84%. As of about a week ago, that stopped working. I've tried updating the ACPI-CCMB, doing the above multiple times, and nothing works. I noticed the recommendation for the HP battery utility but 1) that didn't work in the past when it wouldn't fully charge and 2) the computer has a 0 percent charge and will not hold a charge, so in the step where it says to turn it on unplugged, my computer won't turn on. After trying to use the HP battery utility a few things happened. 1) I have to mash the escape button in order to access the menu, pressing it when the logo appears like it says does nothing. 2) When I tried to run the battery test, it said 2 minutes remaining and 1% complete before freezing the computer up and after pressing the power button it instantly turned off. I don't know if I need to get a new battery or if I just need to try something I haven't hea... Read more

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RELEVANCY SCORE 94

This has probably been done before but I thought I'd ask.And i've been all over google for answers and tried all sorts.  The problem still remains. The laptop is running 64 bit windows 7.  I've had it a year, and all of a sudden, this happens.  Same charger, runs off the mains, reinstalled Lenovo's energy management software and am now running a battery gauge reset - but the battery is still not charging and is showing 7%. Any clues?TIA

A:B570 laptop. "Plugged in, not charging"

Update. I'm running the Energy Management utility and it is telling me that I have an illegal battery.And this can't be right because it came with the laptop and it says "Lenovo" on it.And it worked up until yesterday.

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RELEVANCY SCORE 94

I don't know If I'm posting to the right thread, but whatever. As you can tell by the subject, my laptop is plugged in to a wall outlet, but it isn't charging, nor is the battery depleting when I use it. This problem only appeared some days ago. Below is a list of everything I have tried doing to fix this problem, as well as other information.  The wall outlet works fine, I plugged my phone into it and it started charging. The computer doesn't recharge to a certain percentage, it just sustains the battery percentage it has while it's plugged in. Uninstalling and Reinstalling Micorsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter via the Device Manager did nothing, nor did installing new drivers for them. Resetting the BIOS didn't help. I checked to see if the battery was secure, so I removed it and made sure it was completely plugged in to the computer. It didn't help. Shutting down the computer, unplugging everything, and holding down the power button for 40 seconds didn't work. I can't and have never been able to turn on the computer without the battery, even if it's plugged in. The LED next to the charging port does blink three times when I try to turn on the computer without the battery while its plugged in, and it doesn't blink when it isn't plugged in, so it can't be a problem with the cord. I checked if the physical connection between the charging port and the rest of the computer was secure, and it is... Read more

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RELEVANCY SCORE 94

 MY NAME IS MEKONNEN I AM STUDENT  IHAVE HP ENVY NOTE BOOK LAPTOP I BOUT BEFOR 4 MONTH BUT MY LAPTOP SAYS THAT PLUGGED IN NOT CHARGING  WHEN I PLUGGE  OUT THE CHARGER IT SHUT DOWN  PLEASE HELP ME .

A:MY LAPTOP SAYS PLUGGED IN BUT NOT CHARGING WHEN I UNPLUG THE...

 Hi,             Try the steps as listed below :-  Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps: 1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace 2. Update the latest BIOS for your Notebook from HP Support Site 3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a Battery:1. It is not advisable to use the Notebook when the Power Adapter is connected2. It is not advisable to keep the Power Adapter plugged in even after the Battery is ... Read more

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