Over 1 million tech questions and answers.

Yoga 13 battery won't charge

Q: Yoga 13 battery won't charge

I've got my yoga 13 for about a month. So far everything was ok. But today when I put it on charger it won't charge a bit. Enyone knows what's going on?

RELEVANCY SCORE 200
Preferred Solution: Yoga 13 battery won't charge

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Yoga 13 battery won't charge

what is the current charge level on your yoga battery? 50%?

Read other 9 answers
RELEVANCY SCORE 70.8

Just got a new Yoga 730-13¨. Battery will not charge, just remains in a certain percentage (first day it was 13% and second day was 26%). Although I am using the original adapter, which I have verified to be the correct one (65W), Lenovo Vantage reads ¨AC adapter has limited support - This AC adapter cannot provide enough power for normal operation of your computer...¨.  Is this likely a battery, ac adapter, or software problem?

Read other answers
RELEVANCY SCORE 70.8

It looks like we can add the Yoga 15 to the list of badly designed Lenovo models with battery issues.  I just got my Yoga 15 on Monday, and by Thursday the battery was continually saying "plugged in not charging."  It's still running on AC power, but the battery is gradually diminishing.  I'm using Windows 10 64 and haven't installed any other power or fan management software. I haven't seen any other mentions of Yoga 15's with this problem, so if anyone has a solution for this model, I'd be grateful.  There is no OneKey software on this machine, so the solutions offered for the Yoga 3 don't apply here. If you're thinking of buying a Yoga 15, caveat emptor.

A:Yoga 15 battery will not charge

And now more fun: when I called tech support, they told me I don't have a warranty, not even the standard warranty that all Lenovo PCs ship with (I bought direct from Lenovo). Like I said, if you're thinking about buying a Yoga 15, there might be better options out there.  Better companies ,too.

Read other 5 answers
RELEVANCY SCORE 70.8

Is there any reason my Yoga won't charge the battery over 59%? It says plugged in but not charging? I tried charging it with the laptop off but that didn't seem to help. Please help!!!











Solved!
Go to Solution.

A:Yoga won't charge battery over 59%

It's the Lenovo Energy Management settings.Go to Control Panel >> Power Options >> Change plan settings >> Change advanced power settings >> Lenovo Energy Management >> Enable Lenovo Energy Management.Change the battery setting from "Optimized Battery Health" to "Maximum Battery Life." By only partially charging the battery, the software is prolonging the lifespan of the battery itself.  This is true of all laptop batteries.  If you often leave your computer plugged in, it's best to keep this setting enabled.  If you can anticipate your mobile useage in advance, you can just turn off the feature at appropriate times.It would be nice if the setting was easier to change.  If somebody knows an easier way, feel free to post it.I suppose you could always put a shortcut to "C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe" on your start screen, taskbar or desktop.  Alternatively, you could put a shortcut on the desktop, assign a hotkey to it, and super-hide the shortcut (a little more advanced).

Read other 5 answers
RELEVANCY SCORE 70

Hello, I purchased a Lenovo Yoga 900 yesterday and they told me in the shop that I should charge it 3 hours before the first use. Is this enough? Thanks.

Read other answers
RELEVANCY SCORE 70

Hi, My battery don't charge anymore and when I check settings it says battery 100%.When I unplugg the charger, the PC shuts off and cannot be turned on without the charger.All was fine only yesterday and reason why I hope the battery is not the problemAny ideas how to solve this? 

Read other answers
RELEVANCY SCORE 70

Hello, I have an portable battery and I am going to buy the Yoga 900. I know that the USB power adapter that comes with the laptop has 2 extra pins from normal USB input. Thus, we cannot charge using a normal USB. My question is, is there something I can buy that will work?  My portable battery has 3 output 1. Usb output2. 9-12v output3. 16-20v output  now the problem is that I know I need the 20v output, but I do not have any female jack that is the new usb 6pins.. what shall I do? buy?

A:Can I charge my Yoga 900 with portable battery?

You would need to find the correct cable and adapter that is already included with this laptop portable charger.

Read other 2 answers
RELEVANCY SCORE 70

Hi, I have a new Lenovo Yoga 900S. Everything was working great until Windows automatically installed the anniversary update last night. Now, the battery won't charge. Thankfully, the laptop seems to be running on A/C, since the battery is not draining. But it won't charge. I've checked the energy management settings, and I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery driver. But nothing has fixed the issue. Please let me know if you've encountered this problem. Thanks.

Read other answers
RELEVANCY SCORE 70

Hi, I have problem with my notebook Lenovo Yoga 260. Suddenly this notebook won't to charge battery on docking station and on adapter. I must go to bios and in power set: Cut of build in battery for mainterance. Than Laptop will turn off and plug of and plug in the adapter than battery start charging. But after some time (few days( problem is back adn over and over. Before first time I get this problem laptop working fine. What is the solution? Because batter is in good condition.

Read other answers
RELEVANCY SCORE 70

When I turned my laptop (Yoga 900) on this morning the battery was at about 10% so I plugged it in. When I did, I noticed that the battery wasn't charging and I kept getting a message that the USB drive wasn't recognized. I couldn't trouble shoot fast enough before the battery died. Now the battery is dead and it's not charging. Help!

A:Yoga 900 Battery Dead, Won't Charge

Hi NMB900 , 
 
Welcome to the Community Forums.
 
Would this be for a Yoga 900-13ISK Laptop ?
 
You could follow the Power Checkout guide (page 21-22) from the hardware manual .
Plug in the ac charger on the ac port (item 1 page 8) while it is off and observe the battery indicator .
Have it connected for 1-2 hours and see if there are changes on the battery led status (page 28) . 
It should progress from blinking amber to blinkin white to solid white.
 
If there are no battery indicator (off) , it would be best to call in technical support for needed service.
 
Update us how it goes.
 
Regards

Read other 1 answers
RELEVANCY SCORE 70

Hello,Has anyone ever had this happen before? As the title of the post suggests, I have a 3rd gen X1 Carbon Yoga (still under warranty) and yesterday the following happened. This is the second time since I have owned it. I had used the battery down to about 20% and turned it off. I then plugged in the charger and the red i dot on the ThinkPad logo blinked a couple times. But! The charge light didn't light up ... right away at least. I waited about 30 sec, and then turned the laptop on to see if it showed as charging. As soon as I pushed the power button, the charge light came on instantly. I saw that it said "plugged in, charging" on the battery icon, so I powered down.The charge light remained on. I left it plugged in all night. And when I looked at it the next morning, the charge light was still on.?? I powered on, and to my dismay, the laptop hadn't charged at all! But it said "plugged in, charging" on the battery icon again.So, I powered down and waited.  Within about 30 minutes, the charge was up to the 80% I have the charge capped at through the Lenovo Power Manager. What could cause that?Has anyone here experienced this sequence of events before?

Read other answers
RELEVANCY SCORE 69.2

I just bought my Yoga 910 two weeks ago and within the first week it would sometimes not turn on unless I plugged it in briefly. Now, it will only turn on when plugged in and can't detect the battery saying that it is at 100% but will power off when unplugged. I still have my year long warranty and would just like to return the product altogether as there are no Lenovo service stations in my area but I'm not even sure how to do this so any help would be welcome! (My fingerprint scanner also stopped working and my start screen has been glitching as well. Not sure if the problems related but I've never dropped or hit the laptop on anything so I'm hoping the product is just defective and can be replaced)

Read other answers
RELEVANCY SCORE 69.2

Hello,As the title of the post suggests, I have a 3rd gen X1 Carbon Yoga (still under warranty) and yesterday the following happened. This is the second time since I have owned it. I had used the battery down to about 20% and turned it off. I then plugged in the charger and the red i dot on the ThinkPad logo blinked a couple times. But! The charge light didn't light up ... right away at least.I waited about 30 sec, and then turned the laptop on to see if it showed as charging. As soon as I pushed the power button, the charge light came on instantly. I saw that it said "plugged in, charging" on the battery icon, so I powered down.The charge light remained on. I left it plugged in all night. And when I looked at it the next morning, the charge light was still on.?? I powered on, and to my dismay, the laptop hadn't charged at all! But it said "plugged in, charging" on the battery icon again.So, I powered down and waited.  Within about 30 minutes, the charge was up to the 80% I have the charge capped at through the Lenovo Power Manager. What could cause that?Has anyone here experienced this sequence of events before?

Read other answers
RELEVANCY SCORE 69.2

Hi I bought ŕ Lenovo yoga book in June in Hongkong. And start to have some problems to charge it since September. Now it worst than before. When on charge, the light turns on, the icon  battery says it charge but the computer doesn?t charge at all.. still 10% battery, going less or more.. but switch off as not enough battery. The computer is under warranty..but thanks French Lenovo..as it comes from Hong Kong they can?t fix it..the only way for me is to send the computer to the company in Hong Kong!!I start to become crazy..change many times of cable but still the same. try to reboot but impossible as it noticed error 0x00001) and can?t use my computer anymore!Please if somebody can help me..the yoga book is nearly going to Be destroyed by my feet...or going to the sea as I am sailing around the world. or if someone as any number, email adress of Lenovo headquarter to be refund ! thanks  anna

Read other answers
RELEVANCY SCORE 69.2

I purchased my Yoga 900 in June, 2016.  I recently experienced my battery not holding a charge for more than 3 hours.  I used the free version of Driver Talent to scan for updates to my drivers.  Two needed to be updated. I updated both, rebooted and my battery showed a charge period for 6 hours and 23 minutes.  I believe this occurred after the recent windows 10 update.   I had a difficult time trying to discern the exact solution by searching through this forum.  Hopefully, this post will help others to find a quick solution. 

Read other answers
RELEVANCY SCORE 69.2

Hello all, Please forgive if this has been posted. I couldn't find an answer: I purchased a replacement for my battery, but on installation it wouldn't charge. I tried disabling AC and battery in device manager. I tried complete shut down and reboot. Couldn't get the new battery to be recognized. The old battery still works a bit, so I'm not in serious trouble. but with the battery going on a few years old, I wanted to replace before it left me stranded. Is there something that must be done to tell the system (Win 8.1 x 64 pro) to recognize that the battery is new, and to reflash the battery firmware and reset the driver? Simply replacing the battery didn't quite get the job done. Thank you for any response.

Read other answers
RELEVANCY SCORE 69.2

Hello.I seeking for help on this issue. I bought my Lenovo Yoga 510 about seven months ago, and today when I opened Lenovo Settings to check for updates, I saw the disclaimer that my battery can only charge 34% of its original capacity.Is it possible that a battery in its proper condition can detereorate like this in such a short period of time, or should I claim for a warranty solution? https://imgur.com/a/sZckaDg

A:Lenovo Yoga 510 battery can only charge up to 34% of its capacity

I would call support.  They will most likely ask you to run a battery guage reset.  If after reset its still like that and laptop is under 1 year old and under warranty in my opinion they will replace battery.  

Read other 1 answers
RELEVANCY SCORE 69.2

My Yoga 730 is a month old and it does not want to charge more than 60% . Every time it reaches 60 % it says not charging .
Please an you let me know what the fix is ?
 
MOD: Clarified title for searching purposes.













Solved!

Go to Solution.

A:Battery percentage: Yoga 730 won't charge past 60%

Hi! You might wanna check your power options in the Lenovo Vantage app. I remember there being a conservation mode option, which keeps your battery at about 50-60 % so as to make the laptop battery not ruin itself from overcharge too fast. Might wanna check that, it's probably the wrongdoer you are searching for.:3

Read other 4 answers
RELEVANCY SCORE 69.2

I have a Yoga 11s with an issue. It works only when connected to the charger. Although the battery icon says %100 charger plug in but not charging. I thought that it was just a simple battery error so i purchased a new battery. After replacing the battery i have the same issue.  I have updated the laptop to windows 10, however this problem has been pressent for a while. Do i have some firmware issue or have i maybe got a dammaged motherboard?

Read other answers
RELEVANCY SCORE 69.2

Hi, is there a way to limit charging the battery on Yoga 510 devices like on ThinkPads? Regards

Read other answers
RELEVANCY SCORE 68.8

The laptop USB ports stopped working. So I cannot charge via the USB charging port. First things first, I backed up all the files I need and hoping that I will still have enough charge to troubleshoot. But I don't have the luxury anymore. I cannot power up the laptop. Anyways to charge the battery externally? Or any other solution to charge the battery so I can at least power up the laptop and troubleshoot?

Read other answers
RELEVANCY SCORE 68.8

The title says it all. Is it time for a new battery? It shuts down if I have it unplugged for a few minutes or so.

A:Yoga 710- Battery won't charge past 53% and only works if plugged in

Do you have conservation mode turn on in Lenovo Vantage?  If yes it keeps the charge between 50-55% so until it falls below 50% it wont charge.

Read other 2 answers
RELEVANCY SCORE 68.8

Intially my battery was dying at 10-30% without any notification of a low battery, which is frustrating when im in the middle of work. Now its escalated to I cannot use it without a charger plugged in. Have to send it in now for repairs and will be without a computer for my summer classes. Still have not received any help as to what to do.

A:Update: Battery now doesnt hold charge on Yoga 910

The charging indicator is blinking amber quickly which is a sign the battery has less than 5%, but my battery level is at a static 87% no matter how long its plugged in for. The second i remove the cord it turns off.

Read other 1 answers
RELEVANCY SCORE 68.8

Please tell me this is not waht i should have expected!   My Brand new (like i bought it last night) Yoga 720 on a full charge only lasts 2 hours.  Is it defective?   I tested it by playing a movie on Netflix without the charger plugged in and half way through the movie, i'm at 50%, so the meter seems to be correct.   Help? 

A:Yoga 720 13IKB new out of box, full charge - battery life 2 h 20m

It's possible you got a bad one. It's also possible the computer, being brand new, is doing a lot of things that eat battery. FWIW, I've noticed the battery gauges are rarely accurate out of the box. They give a best-guess depending on what the computer's doing over a particular slice of time. If your machine is downloading and installing windows updates, doing a virus scan, updating other programs and what-have-you - like all new computers do - then that coupled with a gauge that hasn't learned the computer, yet, could lead to the indications you're getting.
 
Give it a couple of full charge-discharge cycles. Let everything update. Update your BIOS and drivers, as well. If your machine came with McAfee, temporarily disable it.  THEN see what kind of life you get. If it's still short, use Task Manager to see if anything else is running in the background. If not, then it's possible you got a bad battery.
 
My first day with my 920 showed 4 1/2 hours. Now, it routinely shows anywhere from 6-9 hours. In practice, it runs about 5 or more when I'm using it on the road (word processing and light web browsing). My 910 did 4 hours running movies on a flight. It showed 30 minutes left when I plugged it in during the layover. It ran another 90 minutes and probably would have gone longer but the flight was over. 

Read other 1 answers
RELEVANCY SCORE 68.8

Hi guys, I've had my Yoga 900 since December 2015 and I enjoy this ultrabook.  I am concerned about the battery life though. The specs say up to 9 hours of battery life, but based on my usage I would have to say that I am only confident of 6 hours worth of charge. My typical use is as follows: 1) Approximately 75% screen brightness (225 nits)2) Combo of WiFi with multiple Google Chrome tabs open, video and music usage mixed in my typical day. Those of you with the Yoga 900, would you say that this is normal or typical? Thanks, Nik

Read other answers
RELEVANCY SCORE 68

Dear Community,We bought the abvoe laptop in Nov '18 and it has been working perfectly until recently Even though it shows a 100% charged battery, if it is not plugged in, it dies off instantly. Once it happens there no sign on the external part of the computer (not even a orange blinking) that there would be any juice in the battery. Could that be a software issue (energy manager) or rather a hardware topic (battery is defective) Thank you very much in advance for your advices    

Read other answers
RELEVANCY SCORE 68

Hi I just updated battery firmware for my lovely Yoga C930. This updating made my battery could be charged to 100%. However, the previous version of firmware will stack charging at 95% and show that uncharged. I believe that it comes with Window 10 software to prolong the battery life. Is it normal that the battery shows 100% charge all the time? Could it be possible to set up the battery to stack at 95%? Regards,Dhatchai

Read other answers
RELEVANCY SCORE 67.2

Sometimes my battery will not charge, and i'm not able to force it by moving around with the computer or the charger. Other times it's charging and i can not make it not charge. It's charging 80% of the time. Maybe it's a loose end or has anyone tried anything similar?Best regards Soren

Read other answers
RELEVANCY SCORE 67.2

Hello guys! My laptop do not charge its battery. It is plugged on to the power but it is 0% charged. Will  I have my laptop or my battery broken? Could someone tell me what I can do to solve this problem?Thanks!

Read other answers
RELEVANCY SCORE 67.2

Hello, just recently I'm a very happy owner of the yoga.I'm fine tuning the setup and tweaking all kind of things.With a different Lenovo I used in the past, I could use the power manager or the registry to specify a charge starting and ending point in percentages when hooking up the laptop to the main power. This was totally awesome to keep the battery healthy and keeping the Lenovo alive to the fullest.With the 720, I don't see the battery option anywhere. Things I tried are: -Registry edit-Installing system interface foundation-Installing power management from windows 7 or 8.1-Installing/reinstalling lenovo settings from windows store-Battery gauge tool install-Bios updates Unfortunately, they didn't work So my question is, has anyone set up the battery treshold on the Yoga 720. And how did you do it?Thanks for your answers!

Read other answers
RELEVANCY SCORE 67.2

I have a yoga 260 that would not charge the battery when plugged in. I tried a different charger which didn't work and then replaced the battery but also no luck. I sent it to Lenovo and was told I need a new system board which was going to cost around that of a newer laptop. I decided to replace it myself with a refurbished board as I've done this on an old computer in the past. With the install complete it can get some charge to the board because it tries to start up but I am getting 2 short beeps with nothing on the screen. I realize this usually means there is a system board issue. I've rechecked all the connections and everything 4x so I don't think it was an install problem. Is there something else I need to do or did I just buy a bad refurbished board?

Read other answers
RELEVANCY SCORE 67.2

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

Read other answers
RELEVANCY SCORE 67.2

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

Read other answers
RELEVANCY SCORE 65.2

So my Lenovo Yoga 910-13IKB (Out of warrenty) was working fine this past Friday in the morning. I plugged it in to my charger, closed the screen and went to lunch and when I came back the computer was really really slow. So I opened the task manager and looked at the processor and it was running at 13% utilization and clocked at .38GHz (Normal clock speed is 2.70GHz) I restarted the computer a few times. Did a full shut down, then restarted in saftey mode and ran a root kit scan (Found nothing). I then powered it off so I could get all my files off before it died, but when I restarted it later that evening it was dead (Powered off at 50% battery) So now I am stuck with a dead computer that will not charge. My thinking is that something on the Type-C charging board shorted out somehow and caused an errant voltage that messeed with the processors, drained the battery, and prevented charging. It could only be like 3 things right?-The charging port board (Type-C)-The motherboard (Which basically everything is soldered to, so I would not replace)-The Battery Any thoughts? If this is likely the correct diagnosis I might replace the board, but I do not want to spend $100 for nothing. 

Read other answers
RELEVANCY SCORE 60.4

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

Read other 1 answers
RELEVANCY SCORE 60

I have a 12 GB i7 t440s. All functions are normal, dirvers and bios updated.The 24(Len 68 ) and also 48 ( Len 68+ )Wh batteries will both charge without trouble. I also have a fewof the  72 Wh (68+) odd that the 48 and 72 have the same reference (68+?) battery as well.PROBLEM: all 3 72Wh batteries will not charge on this device? they are fitting properly and proper spec for this laptop. The 72 is not charging although recognized in the Lenovo Diagnostics software -battery diagnostic?Machine Type Model: 20ARS1R703 Is this related to the Power supply? I think i am currently using a 65w Lenovo Original  with the flat yellow tip.What else can i try? I would really like these extended batteries to work. They are rated as a specified option for this T440s device.Both sizes are typ 68+ and they fit this generation of T440 models? Not recognized- 68+  72Wh :  These will not Recognize in the Laptop?Batt 1: FRU - 45N1737  Rating MIN. 6080mAh   ( 2013.12 SKU )Batt 2: FRU - 45N1738  Rating MIN. 6040mAh  ( 2014 08 SKU )Batt 3: FRU - 45N1737  Rating MIN. 6080mAh  ( 2013 .12 SKU ) Recognized 68+  48 Wh:   THESE CHARGE AND WORK FINE in the PCBatt 4: FRU - 45N1767Rating MIN 3930 mAh  ( 2017.03 SKU )Batt 5: FRU - 45N1735 Rating MIN 4100mAh  ( 2014.02 SKU ) Please help?   

Read other answers
RELEVANCY SCORE 58.8

My Yoga 2 will no longer charge after I saw green and blue sparks from a crack in the charging cable. I was tried two replacement cables and therefore think there must be an internal problem. Is this fixable? I need it to run my business. Thank you.

Read other answers
RELEVANCY SCORE 58.8

My Yoga 2 will no longer charge after I saw green and blue sparks from a crack in the charging cable. I was tried two replacement cables and therefore think there must be an internal problem. Is this fixable? I need it to run my business. Thank you.

Read other answers
RELEVANCY SCORE 58

What can I do if my battery won't hold a charge or simply won't charge?
 
Thanks
Bill

A:Battery won't Charge or Battery won't Hold a Charge

Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784  Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c04700771

Read other 2 answers
RELEVANCY SCORE 56.8

Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!

Linda
 

A:Battery will not charge or hold charge?!?!

Yup, sounds like a battery problem.

First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

If the good battery won't charge up, then there is a problem with your motherboard.

If the battery has charge but won't power the system, then there is a problem with your motherboard too.

If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
 

Read other 1 answers
RELEVANCY SCORE 56.4

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

Read other answers
RELEVANCY SCORE 56.4

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

Read other answers
RELEVANCY SCORE 56.4

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

Read other answers