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My T480 take more than 35 sec to shutdown

Q: My T480 take more than 35 sec to shutdown

Dear All,I appreciate your help in advnace. my T480 take more than 35 sec to shut down, but I find it weird compared to my old T540p, or other T480 devices on the show in Lenovo stores. It starts up normall (within <10 secs).FYI, it is equiped with PCIe-NVme 981 512 Gb.Any solution?Bios update did not help , so I rolled back to the 1st version coz the lastest 2 version make the fan kicks annoyably at every start-up!

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RELEVANCY SCORE 200
Preferred Solution: My T480 take more than 35 sec to shutdown

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RELEVANCY SCORE 53.6

 My T480 running manjaro linux produces a beep code on shutdown - I think its the beep code to do with the system board. However, this problem doesn't occur on Windows. Any idea how to go about fixing or whether there is actually something wrong with the system board? 

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Another similar question, is it possible to install more RAM into the T480?  It comes with 16GB, but are there sockets available to install another 8GB?
 
Moderator note: post moved, subject edited to match content.  Was:  Re: X1 Carbon 3rd Gen Hard Drive Replacement

A:T480: add RAM?

Per the base spec:  "32GB max / 2400MHz DDR4, dual-channel capable, two DDR4 SO-DIMM sockets"
 
http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20T480/ThinkPad_T480_Platform_Specificatio...
 
Depending on how your machine shipped, you may have a single 16GB stick and an empty socket, or two occupied sockets.
 
Z.

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If I buy a T480 mostly for office use I think an i5 could do the job or what do you think? I don't have any games at all but many people thinks that it is crazy not to buy an i7. Peter

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I've noticed my fan always stays on regading the temps when my machine is plugged on the 65W charger, temperatures remain between 38 and 57 on light use, but even when idling the fan kicks on as soon as I plug in my charger and turns off a couple seconds after I plug it off. I have tried to fix it by installing the patch mentioned on https://pcsupport.lenovo.com/es/en/solutions/ht506625 and changin the BIOS profile for the plugged status (it's on the same profile now both for AC plugged and unplugged) but the problem perists. Anyone knows how to fix this issue without the need to install 3rd party software or can point me to the windows 10 settings that regukate this behaviour? Thanks in advance.

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Good morning, Over the past 5-6 months, we have been updating machines to the newer T480, T580, and P52s, with the new style UltraDock (40AH0135US).  As these docks only have display ports, we have been utilizing VGA and DVI adapters to send video out to monitors. Many of the users are experiencing issues where their video, for the laptop and external screens, will blink, or just black out momentarily.  We have been in contact with both Lenovo, and our vendor's support for options.  We have tried* Letting Lenovo replace the docks    * Same issue occurs* Different display to VGA/DVI out adapters    * Same issue occurs* Running a display port cable to the monitor, if available    * Same issue occurs* Tried a different dock (40AJ0135US) that does have a VGA out onboard    * The machine seemed to run well for about a week, then the issue began to occur againWe have been monitoring the logs, and have found a common entry in at least 3 of the machines* In the system logs, we found 2 Informational messages:    * Event ID - 20003 Microsoft-Windows-UserPnP       Driver Management has concluded the process to add Service igfx for Device Instance       ID PCI\VEN_8086&DEV_5917&SUBSYS_225A17AA&REV_07\3&11583659&0&10 with the following status: 0.    * Event ID - 20001 Microsoft-Windows-UserPnP       Driver M... Read more

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Hi,Recently bought a T480 with the 150MX Nvidia card. The laptop works great during normal operation during work etc but when I get home and want to play some games, nothing is working as it should. What happens is this:When I start the game everything is running good but after a few minutes I can see my CPU start to lower it's power limit (PL1) slowly towards 5W. It will stop at 5W never gaining any wattage back until i restart computer. The PL1 is at 15W when computer is newly booted. I have tried to uninstall the Intel Dynamic Platform and Thermal Framework, this results in that the processor is fixed at 15W but after a while the iGPU will go crazy and goes to 100% leaving the CPU at 2W = 0.2Ghz. And I have to restart. So this is not a valid solution. All my power settings are on maximum performance ofc.I have tried almost everything I can think of and been browsing all kind of reddit threads without any long term solution.

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Hello,T480the following model 20L5000Bxx, http://psref.lenovo.com/Detail/ThinkPad/ThinkPad_T480?M=20L5000Bxx has SSD M.2 PCIe NVMe Opal2 storage.Is it possible to add 2.5" SATA drive, and have it together with above mentioned? Thanks

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I ordered a T480 with the Geforce MX150 option. Was surprised to see my delivered unit with Intel UHD 620 and simultaneously active with the Geforce GPU. The Intel GPU however is the default display adapter. Intel UHD 620 is active display adapterI've never quite seen this before. Desktop mainboard BIOS would typically disable the onboard GPU if slotted with an actual video card (leaving the OS blind to its presence), and all my previous laptops that I configured with a discrete GPU would have just that alone. Am I supposed to disable the UHD 620 in Device Manager in order to force the Geforce to take over? I don't see anything in the BIOS that can influence this (in fact it seems to suggest the UHD is in charge with its shared memory setting).

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T480 doesn?t charge with the USB-C AC charger plugged in. when the AC charger is plugged in, the orange LED illuminates and blinks three times, the plugged in logo pops up momentarily then nothing. The thinkpad was purchased in October this year with everything working flawlessly... I then left the standard 45W charger at an airport. I ordered a replacement and received it 6 weeks ago and has been working fine until today... Do I have a dead AC charger? anyone have similar issues?  

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Hey! I was wondering any kind of SSDs would work with the T480? Right now I bought it with 500 GB HDD and Intel Optane (16Gb), but in the future, I might consider upgrading to 512 nVME SSD for system. Also, what do you guys know about the battery life upon general internet usage? I bought a battery with 72Wh so in total it would be 96 Wh. Plus, I also own a Varta Power Bank (13mAh) 48,1 Wh. Do you guys believe it could charge the battery by any chance? https://www.varta-consumer.com/en/products/portable-power/overview/details/lcd-power-bank-13000 Please let me know you guys think! Bellow you can see the exact specs. (In general I will not use the dedicated GPU, just the integrated)

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My T480 came with a battery that doesn't last long but also seems to have room for an additional battery.  Could someone direct me where to purchase the additional battery?  Lenovo support/chat/etc doesn't seem to want to help me at all, despite email requests, trying to enter chat (on hold for 45 minutes now) etc. Thank you! 

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I have a new laptop T480 nothing is on it but Office and Chrome. However I use the internet a lot. Intermittently the laptop will come to a crawl and when I check the Task Manager there are times the CPU night be high but the GPU is pegged out anywhere between 85-99%. I have done all the firmware and BIOS as well as all other updates and calling in the phone support folks don't know what a GPU is and I have been passed back and forth to software to hardware the hardware person got my information asked me to please reboot then format the drive. I believe it is the hardware but after an hour on the phone I still have not received any troubleshooting help. 

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In my T480 I am noticing the bottom of the laptop gets supper buring hot, and the laptop is very quite that is cooling Fan is not running.Upon trying restart the laptop, it shows 'Fan Error' in black screen and the laptop does not start.Have to hit the Power button again to start the laptop. I am affraid if not vigilent (when fan is not working) and the laptop will get very hot and damage the hardware. Started in April, (got this laptop in end of Jan 2019) and it is happending twice a week. Anyone else experincing this Fan Error issue on T480? I just check for System Updated following are being updated now:

A:T480 Fan Error

Take the laptop into your local ASP or call support for depot service, your thermal fan and fan cable connection should be diagnosed.  

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I have an interesting dilemma. I purchase my t480 with an m.2 NVME drive and built-in adapter, but am now looking to put a larger capacity Samsung 860 pro which is, of course, the SATA type - not m.2.... Does Lenovo offer the standard SATA adapter / HDD cage for sale as an accessory? Thanks

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I have a W520 now with 8gb ram, and a Quattro 1000 w/2gb graphic memory.My system ram is usually under 5gb usage, and I don't do a lot as far as video goes.Only youtube, and I am hooked up to a 1920x1200 monitor most of the time.For a T480, Is 8gb of ram sufficient, or would 16 make better use of the graphics card?





W-520, i7-2760QM, 8gb, quadro 1000, FHD, 500gb/7200rpm, WIN7PRO

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Hi,This is the first Lenovo Laptop bought by me.I am using the laptop for a few days and the impressions are overalling good, but, I have 2 problems:The first is with the 2 battery system.I tought that the first battery to discharge was the removal battery, but that is not the case. Do I have to change something in BIOS?The second problem is with the UltraDockStation.When I have 1 USB disk connected to the DockStation, I am unable to backup laptop to USB disk, or to transfer big files (10GBs for example) (from the laptop to USB 3.0 disk). It starts normally and then it freezes the transfer.If I connect the USB disk directly to the laptop this problem doesn't occur.All components area updated, with Lenovo Vantage.Anyone has this problems and are there any ways to solve it?Thank you

A:2 Problems with new T480

I can only respond to the 1st question.  See post below.  you cant change in Bios discharge priority.  Discharge priority depends on the wear level of the 2 batteries.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470s-battery-discharge-priority/m-p/380...

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I am going to buy a Think Pad T480 with touch screen but I have a doubt: can I use my Wacom pen (I have a tablet Intuos5) on the T480 display? Or which pen should I use?Thanks for suggestions. 

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Hi, everyone. Need your help to determine if a 128GB M.2 2242 PCIe NVMe SSD part number HFM128GDGTNG (Lenovo P/N SSS0L24763) would work as a second drive in the WWAN slot of my 8th gen ThinkPad T480, model 20L5-001GUS. Thanks in advance for any help. Herlock

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Hi,I'm planning to buy the T480 Laptop and i want to buy the RAM outside and upgrade. i would like to know how many Slots will be there by default in the T480 Laptop so that i can buy the RAM accordingly. I'm planning to buy with the 4gbDDR4 RAM and upgrade it to 32gb by purchasing 2 16gb Sticks. can i do that. how can i get confirmed that the T480 comes with 2 slots or 1 SLOT for Ram. can you please help what's the best option to get it upgraded to 32gb ram  

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hi, worldI have included all the options in the latest BIOS version. but still nothing works. hardware virtualization technology does not work. Windows 10 Pro.Hyper-V disable

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We have an associate who uses a T480, he has dual screens and we have an HDMI and USB C to Hdmi for his displays. Most of the time they are running fine, sometimes though the USB C one goes black, and he has to unplug and replug it back in. Then it wakes up, we have replaced his USB C adapter and cable to the monitor and it hasn't helped. Is there possibly some settings that turns off the USB C port after a time period? It's hard to pin point because it happens throughout the day. Any help is appreciated.  Thanks in advanced.

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Hi everyone, today I upgraded the RAM and the SSD of my T480. I am absolutely not doing this for the first time and I was really careful. I removed the external battery and deactivated the internal battery before starting with the procedure. I used only ESD-safe tools and an ESD-wristband to make sure that the device doens't get damaged by static discharge.After installing the components, my device would no longer turn on. When I connect the charger, the power led flashes 3x but when I press the powervbutton nothing happens. No fan spin, no lights turning on, absolutly nothing.I then tried removing the RAM and the SSD and turning on the machine. But that didn't work as well.After that I tried removing all the power sources (internal and external battery, CMOS-battery), pressing the power button for 60 seconds and leaving the device for 1 hour before reconnecting everything. But it still can't turn it on. Do you guys have any idea what I could try to make my device work again? Thanks in advance. --resonance

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Hi,New T480 user, with a new T480.I have a USB that I want to boot from for a temporary Linux session.I did the following:(1) Placed the USB key into the USB port(2) Restarted laptop(3) selected "Enter" when the red Lenovo logo starts on restart(4) selected the "boot from external device" option on the menu that appears(5) On the next menu that appears, I can see my USB key listed, but when I select it and press enter, nothing happens. It just stays on the same menu.I have tried this several times, restarting from both my admin account, and my windows account (I have these separate for security purposes), but cannot get it to work.Any suggestions?Thanks in advance

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Hello all, Just received my sixth thinkpad in the last 23 years. It arrived yesterday.  It is a: T480, I7-8550U, 16GB(8+8), 512 M.2 SSD, iGPU, Win10 Pro The fan is really annoying.  It goes on and off constantly.  It seems to ramp up to full speed.  I have been reading about fan noise with this model all over the internet.  Is there a way for it to run constantly at a lower speed than the constant on and off?  My previous model was a T430 never had issues with fan noise (it was very quiet too when it ran). Currently running a test:  Not using the laptop at all.  Opened 1 tab on Chrome and have it sitting on cnn.com.  Also, opened one tab on Edge also on cnn.com.  Task manager open.  Chrome uses less CPU but more memory than Edge.  CPU is running between 15% and 20%.  Fan turns on every minute or so for about 20 to 30 seconds then goes off. It is loud and annoying going on and off.  Why can't it just be a constant lower speed?  On and off is ridiculous.  If this keeps up this machine is going back. Thanks for any replies and suggestions.

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Hi, I bought a t480 and would like to upgrade the main bay hdd to ssd. My questions are 1. What ssds are best right now. Sata or m.2 pcie? ight now i am rooting samsung 860 evo as my first choice. Should i go for Sata 3 or m.2 pcie? i am aware that pcie lane us only x2 so i will not be able to utilize the speed of the pcie. Is it the same with the sata 3? 2. Do i need special casing or connectors if i will install samsung 860 evo? 3. Do we have other better options?I also read crucial mx-500 ssd if that is more practical. Im planning to use my t480 for coding. It has i58thgen 32 GB Ram and dedicated mx150 graphics and also instaled a 240 GB ssd form 2242 in wwan. Thanks for your help. Ps. Where to buy the ssds in great prices and reliability?

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Hi,I'm planning to Buy a T480 (getting upgraded from T420) I would like to know how many Hard disk options are available on a T480.  will it come with 2 slots so that i can separate it with the OS on one and data to the other one. Also I want to buy with 500 GB Hard Disk Drive, 7200rpm, SATA3, 2.5" which comes by default and can i upgrade to 1 TB Solid State Drive, PCIe-NVMe OPAL2.0 M.2 later. can you please help Thanks,SRini

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Trying to determine the maximum amount of RAM the ThinkPad T480 can take, however there is conflicting information provided by Lenovo. On Lenovo's online New Zealand store it mentions that the ThinkPad T480 CPU will need to be upgraded ("Upgrade the processor to select up to 32 GB of memory") in order for the max RAM to be 32 GB (in the customise section) which is very confusing, yet in the ThinkPad T480 Product Specification document it mentions 32 GB RAM for all CPU configurations. Lenovo haven't responded to the ThinkPad T480 sales enquiry I have submitted, which includes the question on the ThinkPad T480 max RAM. On Lenovo's online New Zealand store the chat function is broken, and there is no clear information provided about their contact hours. Is Lenovo's New Zealand sales/support team on holiday?

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Hi Folks,I am looking at a new T480 (not T480s) as a potential work replacement.  I have used Thinkpads off and on since the late 1990s, and am currently using a T460.  I am a Linux user (Ubuntu).I see from specifications listings at Lenovo that the T480 has two (??) SO-DIMM memory sockets.  My T460 has one, and also has RAM soldered onto the Motherboard.  I would like to verify with another T480 owner that it does in fact, have two SO-DIMM sockets rather than one DIMM socket plus on board RAM.https://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20T480/ThinkPad_T480_Platform_Specificati...Some of the T480s (specifically the i7-8650u model) have a Nvidia GPU.  I don't need this GPU and see it as something that really could just add battery drain without any benefit.  Can I just remove this GPU?  I see tear down videos of T480s models and it looks like it could be removed altogether.Thank you for any help.  In spite of being slightly larger and heavier than my current T460, the new T480 looks like a power user's dreams come true.  Just need to confirm the two things above to finalize my decision.

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I recently purchased a T480 (Win 10 Pro 64-bit, 24 GB RAM, 512 GB SSD HD) which came configured with OneDrive. Since I have a private cloud storage service, I've tried to disable OneDrive with absolutely no sucess. Attempting to unistall the software has caused many odd system behavior: a) All default user visable system folders, e.g., Documents, have path: Disk:\Users\uname\OneDrive, though function was disabled; b) When MS Office is installed, all default files & folders are stored on path described, which reports an error of device (OneDrive) is available. Essential, my laptop is unusable. Have others experienced this problem? If yes, did you resolve it? Please share your solution if you did. Desperate!! Thanks for listening. 

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After using a new ThinkPad T480 for a few days I have encountered a black screen after powering on the ThinkPad from a powered off state. The keyboard isn't responding (toggling Capslock doesn't work, and entering the firmware setup screen doesn't work when pressing Enter). Tried the Shift+F8 method but that doesn't work either.

A:T480 Black Screen

Replugging the AC adapter cable to the ThinkPad after it is powered off causes the power button to blink a few times. When the ThinkPad is powered on and the AC adapter cable is replugged the power button blink's once.

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I'm thinking of buying the T480 with 128Gb SSD which I assume fits in the m.2 2242 slotAnd buying the ThinkPad 1TB PCIe NVME TLC OPAL M.2 SSD plus  the ThinkPad M.2 SSD Tray 1 All this adds up to less then the price of the T480 + 1Tb SSD (some assembly required) Anyone done this? Also I'm looking at the base i5/8250 since the bang for buck of the other processors looks marginal. And I'm going to put Ubuntu on this. ThanksDave 

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Hello,I have a problem with my brand new T480.It is a campus model upgraded to 16GB RAM and 512GB SSD.Today, I installed Windows 10 without problems and updated the bios (1.12).After severals reboots I recognized, after the Lenovo boot logo,is a delay with approximately 30 seconds until the Windows 10 boot icon appears. During the delay there is only in the left corner a blinking underscore. I changed boot order and activated diagnostic boot.I see directly after the boot informations for <1sec the message "Thinkvantage active protection sensor diagnostics start." (I don't know if this is normal.) Then again the delay of 30seconds, until Windows 10 boots. I downgraded bios back to 1.11. Still same problem.I installed debian but still the delay.Also I set the bios to default values. Is the hardware damaged?  

A:T480 boot delay

Germany is a long distance from San Francisco, and I cannot be sure without seeing the machine, but I can say that a bad SSD can act like you describe.

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Hi,Yesterday arrived my new T480. After a complete system upgrade I tried to enable the trackpoint without success. Even before upgrade it was not working.In the bios it's enabled. In the advanced mouse properties the option is greyed out.This is what i tried following similar threads on the forum:Reinstalled windows 10 home.Enabling and disabling from bios with many restarts.Reinstalling drivers, from microsoft and from lenovo. I have Synaptics driver version 19.3.4.201. Trackpad is working fine. Trackpoint and buttons not. Any help would be appriciated. Thanks.

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RELEVANCY SCORE 33.6

The issue:I bought a usb-c to usb-c 3.1 gen2 cable (PD) with the expectation to charge my phone quickly but the power output is way lower than i hoped for. The detailsThis is the exact cable I have attached a screenshot from my phone showing its power input when charging through the usb c port on my T480. And the weird thing is that the special USB-A port supports up to 10W but the USB-C port doesn't come close. Does anyone have a logical explanation or a possible fix?

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I've been having fun with the new T480, except for a problem with the trackpoint. I don't use the trackpoint for much, but I do use its buttons at the top of the touchpad. I noticed that the buttons were not working, which led me to try and see if the red stick was working. When the buttons stop, the red stick stops too. The trackpoint will just stop working, and I can't see any pattern to what causes it to quit.  I was worried that it was a hardware problem, and it might be, but if I go to the settings and disable, then re-enable the trackpoint, it usually starts working immediately. The computer is only two weeks old, and is under warranty, but being without it while I send it in for service is far more expensive to me than buying new parts and installing them myself. But is there a good strategy for exhausting software problems first? The Lenovo vantage update system seems to think everything is up to date. While I've been composing this post, it has started and stopped working twice.

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Given Macbook Pro 13's and XPS 13's have been shipping with Iris Graphics in the past few releases, will Lenovo make the new Intel 8559u CPU available on the X1 and/or T480? Coupled with a high brightness display it could be an interesting alternative to a heavier 6-core 8750H with dedicated graphics. Anyone else thinks this would make sense for a Lenovo thin laptop?

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Lenovo ThinkPad T480, Product Number 20L5CTO1WW, BIOS N24ET48W 1.23, Windows 10 64 bit. All updates distributed by Lenovo and Windows are applied. No unique, custom settings to power, sleep, battery, etc. The laptop will wake from sleep about 75% of the time. The rest of the time, the Windows 10 log in screen appears but neither the keyboard nor mouse respond. I always have to hard restart in those instances. There is also no consistency regarding the occurrences, such as whether it occurs when the computer is on battery before sleep and then power after sleep, or battery before and after sleep, or power before sleep and battery after sleep, and power before sleep and power after sleep. Under all such instances, I have seen this issue occur where waking from sleep stalls and requires a hard restart. Thanks for the guidance on how to address the issue.

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Hi, I had a set up with a T480, an Ultra Dock, and three Dell U2518D.These monitors have up to 2560x1440 pixels.One is connected via DP, the other two do DP passthrough. No, it worked for the last 8 month or so.But recently, either after a Windows Update, or a Lenovo system Update, the third monitor can only do 2000x1080. My try was getting rid of Daisy Chaining, so I switched the Monitor to HDMI connection, no solution.Then I tried older graphics drivers, no solution.So either a Windows Update (also drivers through there), or a Lenovo System Update (Driver or FW Update) broke the ability to to 3x 2560x1440. This happened on 4 Laptops, two T480 i5 (intel only), one T480 i7 (intel only) and one T480 i7 (nVidia Hybrid). Windows Version is 1803 for the ones withoug nVidia and 1809 for the one with nVidia. As I tried dockings with the latest FW update, and without, the problem seems not on the docking side. Any ideas? regards 

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Hi,i have a problem with the keyboard of my new T480.Letter E key, doesn't works sometimes, and i must push strong into to keyboard to write or very quite....This is from i received the notebook, it's a disaster !It was a pity to send the notebook to the assistance only for this....Could you help me ?Thank you very much,Isabella

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I just had a simple question, I was curious about the 2 different FHD display options for the T480. Is the non touch IPS display a matte or glossy display? Will both screens be glossy and the only difference is that one is touch, or is one glossy vs matte?

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Hello, I have a t480 with 8 giga ram and would like to upgrade. I would like to know if it is possible / advised to add 16 , or should it be symetric (e.g. 2 x 8, 2 x 16...).And which ram is advised?Thank you

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Hi Folks, Here at the company i work at we recently got lots of X280s and T480s which are fully usb-c for charging and docking station.  We use the thinkpad hybrid docking station and what we've seen is that when we plug in the dock the monitors will take 1-3 minutes to fully startup. The ethernet and charging works as soon as plugged in but thats it unless we wait 1-3 minutes as mentioned for the monitors. I've tried different docking stations and the problem persists. Another issue is the fact that sometimes the LED light next to the USB-C port stays lit orange even when not plugged in. I've done the latest bios and thunderbolt firmware updates.  The two drivers that fail when plugged in are the UCSI USB Connector manager and an Unknown USB Device Port reset. ive already uninstalled them but they keep coming back like that.  Premier support said to change settings in the BIOS which we did together but the problem persists, they said the next step is to switch out the motherboard but this has happened to 30+ machines so we cannot keep having this issue as it affects our users productivity.  Hoping to hear that someone here has an resolution and that we are not the only ones experiencing this major hardware/software failure related to the X280s and T480s  

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I have a user with two LT3053s (2560 x 1600) and his previous T440 + Ultra Dock (I believe) supported the full resolution at 60 Hz (again I believe).  I upgraded him to a T480 and our standard Type-c dock that we deploy limited the screens to 1920x1080 @ 60Hz.  After this and complaints from the user of headaches from the drop in resolution we purchased a TB3 Gen 2 Dock and even after plugging the dock in to the actual TB3 port on the laptop (not the top type-c port) we are having issues with not all of his devices working, namely the kb+m. Any ideas here?  Right now we are running it with the 135W power adapter that it came with, but there is also another power adapter available that did not come with the unit we purchased.

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