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Can't install windows 10 update (KB3116869)

Q: Can't install windows 10 update (KB3116869)

I have windows 10 Pro but not Windows 10 Pro version 1511.
windows 10 has tried 5 times to install Cumulative Update for Windows 10 for x64-based Systems (KB3116869) and has failed 5 times. is there anything I can?
I downloaded windows 10 pro version 1511. can this be used to upgrade my windows 10 pro? if so, will it damage anything I already have in my current windows?


Preferred Solution: Can't install windows 10 update (KB3116869)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Can't install windows 10 update (KB3116869)

Hi John,

Yes you can manually update using the download. Make sure it is the same language edition and just install and it will activate, you do not need to enter a product key, just skip that part.

Make sure you choose to keep all your programs and files.

Hope it goes well!

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I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712

Also, I am getting BSOD/stop errors in normal mode that say anything from:

-memory_management 0x0000000001a,

- "A device driver attempting to corrupt the system has been caught. The faulty driver currently being on the kernel stack must be replaced with a working version." GDRO.sys-
address fffff88000626a8f9, base at fffff88006269000, datestamp 49b9d125

I'm not sure if they are related.

When I run in safemode I do not get the BSOD. When in normal mode I will get BSOD consistently when running Norton Full System Scan, specifically when the full system scan gets to the Windows/system32 folder.

System specs:
Processor: Intel 2500K Core Duo Unleashed
MOBO: Gigabyte GA-p67A-UD3P
RAM: I have 4x4 Corsair Vengeance, only using 1 stick of 4GB corsair vengeance currently due to troubleshooting.
HDDs:Intel 180GB SSD and Western Digital Caviar Black 1.0 TB (empty)
PSU: corsair 750 watt
Soundcard: MOBO

When I canoo

A:Unable to install Windows Update: Update Kernel-mode driver framework

I, again, apologize for double posting. I figure I should include the host of other issues I'm having. Maybe they can all be inter related.

-my DVD/RW drive, when connected to mother board in ANY SATA slot, causes the BIOS screen to freeze forever. I have disconnected the drive at this time while trouble shooting. I have tried known-good SATA cables so I know it's either the DVD/RW drive or perhaps a driver or mobo failure.

-I have run the memory diagnostic tool in windows. No issues were reported.

-I have NOT run memtest86 because I do not have a disk drive connected.

-I have had stop-errors (BSODS) such as PFN_list_corrupt, System_service_Exception, Memory_management, IRQ_not_less_or_Equal
All of these could be a result of bad RAM.

I have purchased new RAM as a means to fix my problems. It seemed to work for 2 weeks, then the stop errors returned.

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Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

A:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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is it better to install major updates like new windows builds through windows update or download through the media Creation tool and install them that way i have been using the media Creation tool but i find its such a pain

what do you think?

A:Windows 10 update question - Install via Update or Media Creation Tool?

You can try:Windows 10 ISO

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Ok, let me begin by saying I'm not an expert on the computer by any stretch of the word.
That being said, I've been having a problem with an update that Windows Update has been TRYING to install on my computer for at LEAST a month.
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)
pops up many times a day and it will SAY that it is installing (or that it has been installed) but then a few minutes later POP! There it shows up again. I've tried turning off my anti-virus (Norton 360) and installing it, and nothing works. I have LITERALLY tried installing this thing over 100 times.
Can anyone help me?

A:Windows Update has an update titled "Core Services...etc" that will not install

Try directly downloading it here

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Win 7 64 Windows Update not working (post migration), nor is Windows Update Readiness tool installing. I have renamed catroot and stopped services, nothing working. I just migrated HD to a hybrid solid state (Seagate Momentus). I had this problem both with Acronis 2009 and Acronis 2013, and Windows Backup would not create a recoverable partition (always said file not available about 30% through the recovery). I have installed the Intel IDE ATA drivers, and scoured the help topics. I have tried everything. I could really use some help.

The error I receive when attempting to install the Windows Update Readiness Tool is:

"Installer encountered an error: 0xc8000247"

The Microsoft FixIt and Control Panel FixIt says it has fixed the problem, but Update does not work. Nothing is working, but the OS is healthy, the disk is healthy. The sfc/scannow doesn't reveal any corrupted components.

I followed all of these instructions before attempting to install the Windows Update Readiness Tool:

Windows Update Service and Windows Module Installer Service are the two basic services responsible for all your updates to install correctly.

If Windows Updates are failing, then my first step would be to check if these two services are running.
Windows Update Service enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic upda... Read more

A:Windows Update is not working/Update Readiness Tool won't install

Windows Update Posting Instructions

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Microsoft Windows Mobile Remote Adapter -from windows update Install  failed - Where can I find this so I can retry to re-install - mobile device does not connect  WINDOWS VISTA- verizon treo running windows mobile 6 professional CE OS 5.2.1620 (BUILD 18125.0.4.2) Here is the error message: Microsoft Corporation - Networking - Microsoft Windows Mobile Remote Adapter Installation date: ‎10/‎4/‎2009 12:02 PM Installation status: Failed Error details: Code 800F020B Update type: Recommended Microsoft Corporation Networking software update released in May, 2007 More information: http://winqual.microsoft.com/support/?driverid=20060042 Help and Support: http://support.microsoft.com/select/?target=hub I could not find anything to help me with this.. I did download & install the new Windows mobile device center v 6.1.6965  but the device will still not connect.. i'm thinking the failure of the Microsoft Windows Mobile Remote Adapter is the problem (i think)  so I want to re-install the update.. but don't know where to get it. Windows update in VISTA does not let you go out and pick an update from a list Any and all help appreciated

A:Microsoft Windows Mobile Remote Adapter -from windows update Install failed - Where can I find this so I can retry to re-install - mobile device does not connect

Your best option may be to open device manager (with device connected) and uninstall any related device, making sure the 'Delete driver software for this device' is checked.Once you have done this, unplug your device, uninstall WMDC 6.1 and reboot your machine. Then follow the instruction on my first reply, this should sort it for you.If anyone is helpfull, please click the 'Vote as helpfull' icon.
If anyone has answered, please click 'Suggest as answer' at the bottom of the post involved :)


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I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update :

Attachment 286642

(as you see it is a dutch version).

If have run sure & sfc /scannow. Both report no problems.
CBS files are attached.
Please help ?

A:Windows update fails to install IE10 after repair install

Ok, it is working now. Steps I took :

1) Hide the update for IE10
2) Download and tried the installer for (my localized) IE10 : failed to install
3) Started windows update, suddenly there where 43 optional updates available including IE9
4) Installed all optional updates except IE9
5) Retried the installation of IE10 (not visible any more in updates) : succes

Hope someone else can bennefit,

Regards, Jan

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Hi guys.
i just install new windows on my laptop but there are some problem according to windows update.
its keep searching update for a long time and only update a few of them. The others failed..

here i provide my scenario installing:

1. my disk partition are GPT at first.
2. successful install windows 7
3. activate using Re-loader (failed-loader doesn't support GPT partition)
4. convert my partition to MBR - activate windows successful
5. install all software that i need for study.
6. when installing WAMP there are problem occur.
8. search the solution on GOOGLE. then its say that i need to update windows and install latest vcredist.
vcredist - updated
windows update - Unsuccessful

thanks for any help.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {555FA4F8-4018-4781-AF89-69A92794EF3A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:... Read more

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I'm currently running the initial version of Windows 10 and i'm planning to do the november upgrade release soon. However, anybody has an idea if your system will be faster when you do a clean install with the november update instead of an upgrade? (similar to the speed difference when installing the clean initial version instead of upgrading from W7)?

A:Windows 10 November update, fresh install or update

Originally Posted by moorken

I'm currently running the initial version of Windows 10 and i'm planning to do the november upgrade release soon. However, anybody has an idea if your system will be faster when you do a clean install with the november update instead of an upgrade? (similar to the speed difference when installing the clean initial version instead of upgrading from W7)?

The difference of W7 > W10 upgrade vs. W10 clean install is substantial.
The difference of W10 10240 > W10 1511 upgrade vs. clean install is pretty negligible, IMO.

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I found some questionable files this week that had been downloaded by my son. I have since spent a great deal of time trying to scan and clean the computer. Each malware/spyware/anti-virus scanner has had varying levels of success.

It seems that the bulk of my issues have been resolved but I am still unable to install the following update from Microsoft: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2719177)

Each time I try to update it, it aborts and gives me an error code (80073712), that is not showing up in any google searches or searches of microsoft's site.

Additionally, every time I shutdown or restart the computer it shows that new updates are being installed.

I am using Windows 7 home premium 64-bit.

Any help would be greatly appreciated. Thanks in advance.

A:Unable to install security update from Windows Update

I never got a reply here but for anyone having the same trouble I had I was able to resolve my issue by doing a "Repair Install".

I found the directions from another forum after I was able to find the root cause of the problem in c:\windows\IE9_main.log. Specifically this is what my log file said:
00:00.359: Started: 2012/07/21 (Y/M/D) 14:27:48.562 (local)
00:00.375: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.562: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe" /WU-SILENT
00:00.671: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.718: INFO: Previous version of Internet Explorer: 8.0.7601.17824
00:00.905: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.936: INFO: ...and
00:00.967: INFO: Maximum version on which to run IEAK branding is:
00:01.014: INFO: iexplore.exe version check success. Install can proceed.
00:01.045: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:05.023: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:06.584: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:07.067: INFO: Windows 7 operating system detected.
00:07.192: INFO: Service pack major: 1
00:07.332: INFO: Service pack minor: 0
00:07.473: INFO: Service pack name: Service Pack 1
00:19... Read more

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I haven't been able to install any updates since jan 11 of this year. I have been on the road for a few weeks and I tried to figure out the problem once I got back.

When a update is being installed it will stall we will say at 95%. I have looked in the log files and this is what I find.
From the Application Log;

Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time stamp: 0x4ce7989b
Faulting module name: wcp.dll, version: 6.1.7601.17592, time stamp: 0x4da00342
Exception code: 0x80000003
Fault offset: 0x00000000001d448a
Faulting process id: 0x3ec
Faulting application start time: 0x01ccf8bae7fccb80
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\wcp.dll
Report Id: 3a7ff4f9-64ae-11e1-a405-002421577fd5
From the setup log;

Windows update "Update for Windows (KB2660075)" could not be installed because of error 2149842974 "" (Command line: ""C:\Windows\system32\wusa.exe"
"C:\Users\Les\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KXQDWOEH\Windows6.1-KB2660075-x64.msu" ")
When I try to run sfc /now or verify only I get this error;

C:\Windows\system32>sfc /verifyonly
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 10% complete.
Win... Read more

A:Can't install updates using windows update or standalone update

Try running the System Updates Readiness Tool.

This is the link for the 64-bit version: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

This Microsoft article may help too: http://support.microsoft.com/ph/6527#tab0

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I am downloading the update manually. Have others had the same issue with windows update not showing the update?

I'm not sure my WU is working because of this.

A:Windows Update does not download and install the anniversary update.

Originally Posted by Alicia J

I am downloading the update manually. Have others had the same issue with windows update not showing the update?

I'm not sure my WU is working because of this.

Have you tried this - https://support.microsoft.com/en-gb/...setting_client

Recommended today by another forum member - may just work

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I am updating my computer and I thought it was finish but my computer restarts and I encountered the death blue screen. I can't switch into safe mode, safe mode with networking, safe mode with Command Prompt and Last Known good configuration. I don't know how to solve this problem because I can't get into any of the modes and even I inserted the installation disc I can't still see any repair computer or what. It will just turn to blank screen with space at the upper left after if i will insert the installation disc. Please help me. I really need your help.

A:Windows Vista Crashes after I install update from windows update

Hello none21,
Go in to the Bios, and make the first boot device the DVD/CD drive, insert the Vista DVD/CD and reboot, it should now boot from the Vista disk, from there you will be able to carry out a repair, or set it back to the point before you installed the update with system restore.
Hope this helps, good luck and post your results.

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My windows update is actually trying to load new software, and when I request to install it, installation begins, and reverts to checking for updates. If I try again, it's the same result.

How can I solve this??

A:windows update is wanting to install new windows update software?

any help on the admin side??? easy for you guys to take post down but questions go unanswered for weeks at a time!! whats that all about?

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I have just built a Windows 7 machine and am having lots of problems

I can't run windows update which outputs error messages - have followed all the fixes for this to no success

I get BSOD constantly whenever I try to do anything

The system is all new apart from the GPX card (full spec below)

AMD Bulldozer FX-4 Quad Core
Asus M5A99x motherboard
8 GB (2x4) Kingston HyperX Genesis Grey DDR3
Sapphire Radeon HD4870 1GB PCIe (moved over from old PC)
1 x OCZ Vertex II Bigfoot 120GB SSD (OS and program drive)
1 x Seagate Barracuda 1TB HDD (file storage only)
Rane TTM57SL USB soundcard
730W BeQuiet PSU

The system is a fresh build yesterday with NOTHING installed on any of the drives apart from:

Motherboard drivers
Windows OS - 7 x64 Ultimate SP1
Windows updates (up to a point - 8 of them can't install)
Serato Scratch Live software and drivers for the TTM57SL
AVG Antivirus Free

I have attached a zip of dump file and report

Any help would be massively appreciated

A:BSOD when trying to run windows update / install driver / install s/w

Two problems

One, your AVG.
I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows
Second BCC 101

Best advice that I've seen about this error (from here: http://www.sevenforums.com/crashes-d...tml#post356791 )

What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)

Check the drivers
Check the inside of the case (temperature, voltage, dust, etc).
Run Furmark, and Prime95 below.

Try this free video stress test: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Try this free stress test: Free Software - GIMPS

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of ... Read more

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So long story short i was continuously getting notification to install some particular updates again and again .

They were : KB2446704 , KB2418241 , KB2539631 . ( All of them are security updates for .net framework 2.0 sp2 and 3.5 sp1)

So whenever i installed them and restarted my pc they used to show up again . So today i decided to download Windows install clean up utility and uninstall and reinstall .net framework 2.0 sp2 .I uninstalled but when i tried to install it again i couldn't . It showed as a " setup error " .

Note :
Also i have an windows xp sp3 .

A:Can't install 3 windows update and now unable to install .netframework 2

Here's what I'd do, Caveat Emptor & all that stuff...1. Run the FixIt in KB 971187 - How to fix MSI software update registration corruption issues http://support.microsoft.com/kb/9711872. Retry the Update(s).3. If the Update(s) fail(s), proceed to Step 4.4. Download .Net Cleanup Utility: http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx5. By using the Cleanup Tool, uninstall all .Net Framework entries. (You will not be allowed to remove the .NET Framework 2.0 on Vista and 3.5 on Windows 7 because they are Operating System components.)6. Reboot.7. Download and install the .Net Framework 3.5 SP1 by clicking the link below (this will also install .Net Framework 2.0 SP2 and 3.0 SP2):http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en8. Reboot9. Check for & install all important/critical updates/security patches/etc (do not select any optional .Net updates yet) for .Net thru Windows Update.Hope this helps.

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Hey guys, long time!
I've got myself a pretty big issue here, and I really hope you guys can help me figure it out...
I just bought an acer desktop that was barely used with Vista Home Premium on it, that had been reset to factory settings. Of course this knocked it back to sp1, but after a grueling day of updates, I was able to get it back to sp2. This is where things get screwy.
When I tried to dl the security through my isp, Norton 360, it gets to the point where it's "communicating with Norton server", and it sticks there. I've also tried Avast, and the installer completely crashes. I thought running the rest of updates would help, but updates says it will update updates and restart, and when I click install, it jumps to looking for updates. It will sit there like that for hours if I let it. The log says it updated successfully yesterday, but it apparently did not. I am on the admin account, so I have permission, and I checked network settings make sure it wasn't public. I also disabled windows firewall. Nothing works.
I was able to install mbam and run a full scan, which comes back clean. Seems to me that something is missing from windows.

A:Can't install Antivirus or update windows update

Hello MrChanceMan, a longtime Vista user here.
Windows Update has been very slow for Vista and Windows 7 since August, and there is no known fix at the user end. SP2 was released in 2009, so the number of updates since then is large.
Online installers generally require a more modern browser that Internet Explorer 7 to function. If you're in a hurry, I believe you could install Firefox. (Chrome will no longer support Vista beginning next month.) The only IE version that Microsoft still supports on Vista is 9. (It was released in 2011 and has a few more prerequisites after SP2.) You can get IE 9 via Windows Update; but only if you "Click here for details" about free software from Microsoft Update and accept the terms - which would mean even more updates to check for, especially if Office is installed. When you finally get it updated and all desired software is installed, I highly recommend making an image because restoring Vista from the ground up is for the birds, as you have come to realize. Good luck!

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I can not install the latest .NET FRAMEWORK. It downloads ok, but when I select to install it I am told that there is another intallation in process and I need to finish that one first.

This has gone one for three weeks now. As a result I can no longer open Windows MSGR. I am told by the computer that maybe I should try to download and reinstall it. But when I try to reinstall it, I get the message that "another installation is in progress..."

I have consulted with the helpers at Mircrosoft. They offered many solutions. All of which I tried. But I guess the problem was too much for them, as I have not had a responce from my last failed attempt (10 days ago !)

Also, on a different level of sophistication. Last year I downloaded a paid version of Norton Internet Security. The supbsription expired, but be dammed if I can delete program !! It will not delete !!! or uninstall, I guess that is the better word. I have made several efforts to uninstall the program for several months now.

Thank you for any insights,
also soon I will be trying to resize my c drive from an additional NTFS volume I accidentally created.

A:Can Not Install .net Update From Windows Update Site

Windows Installer Utility - http://support.microsoft.com/default.aspx?...kb;en-us;290301 To eliminate references to borked installs.Removing your Norton program using SymNRT - http://service1.symantec.com/SUPPORT/tsgen...005033108162039?To remove expired program.Louis

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I have the Windows 7 Ultimate 32-bit RC from earlier this year, build 7100.

I have a HP LaserJet 1320 whose drivers were a devil to install on XP, but it's automatically handled by Windows 7 and I couldn't be happier... it prints and seems to work OK now.

Trouble is the otherwise-heavenly Windows Update keeps listing a driver update for the printer, but the installation of that update always fails w/ code 80070103, which doesn't have any useful information.

The update is known as "Microsoft driver update for hp LaserJet 1320 PCL 5."

When I install, it creates a restore point, looks like it is all proceeding fine, than proclaims "Some updates were not installed" and says Windows Update encountered an unknown error."

A:Windows Update won't install an update!

Quote: Originally Posted by hazard0us

I have the Windows 7 Ultimate 32-bit RC from earlier this year, build 7100.

I have a HP LaserJet 1320 whose drivers were a devil to install on XP, but it's automatically handled by Windows 7 and I couldn't be happier... it prints and seems to work OK now.

Trouble is the otherwise-heavenly Windows Update keeps listing a driver update for the printer, but the installation of that update always fails w/ code 80070103, which doesn't have any useful information.

The update is known as "Microsoft driver update for hp LaserJet 1320 PCL 5."

When I install, it creates a restore point, looks like it is all proceeding fine, than proclaims "Some updates were not installed" and says Windows Update encountered an unknown error."

If it works with the currently installed drivers, I wouldn't worry about it. If you really feel the need to update the driver, go to the HP site and get it from there. Set update to ignore the driver.

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I am having an issue that it looks like many other have run into trying to upgrade from IE8/9 to 10 or 11. Other Windows Updates go through fine but anytime I try to install IE 10 or 11 via Windows Update or from the offline installer it fails with the error 9C59.

A little backstory on this in case it helps.... We have a VDI environment so this is on our gold image. Months back we updated IE8 to IE9 but found that we were having compatibility issues with an internal web app and had to downgrade back to IE8 (via uninstalling the IE9 installed update). It appears that I can still re-install IE9 but anything beyond that fails with the info above.

I've tried many of the suggestions out there such as reinstalling the readiness tool, resetting windows update agent, etc but no luck so far. The interesting thing that I found is if i start fresh with this update again (so i start with IE8) , the "turn windows features on / off" shows IE 8 as an option to toggle on/off. However after I try the IE11 install and it fails, i still have IE 8 installed but the "windows features on/ off" window shows IE11...so its almost like it ALMOST gets there and fails.

Either way, if theres any help someone could have for this I'd greatly appreciate it! i'm happy to try and scans / logs that might help

thank you


A:Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I've been attempting to get Windows 7 up and running on my Asus F8Sp-X1 laptop for a couple of days now. It came with Vista, which only lasted as long as it took to take the disk image with True Image, after which XP was installed. It's been that way ever since, and it runs perfectly... but everyone knows the limits of XP now since the security updates have stopped.

Since I have an unused product key for 7, I thought that would be a better choice than the Vista the laptop came with. I've never used Vista, but it is widely held that 7 is leaner and faster, and on a 3gb laptop, that seems the better choice.

The DVD that corresponds with the product key I have is of the 64-bit edition (OEM), so I plugged that product key into the MS web site and downloaded the 32 bit Win 7 SP1 DVD ISO, then created the disc.

I had already restored the original Vista setup from the image I made all those years ago, and had allowed it to update up to SP2. I started the CD and selected an in-place upgrade, which (though painfully slow) worked without any errors.

After fooling around with the fingerprint sensor for a while (finally I did get it working), I went to Windows Update to download all of the fixes that came after SP1. It never finished searching for updates... just goes on and on, with no errors and no results.

I went to the MS support site and tried the fix it tool. It claimed to have fixed things, but the problem persisted. I did a lot of reading... I tried the WURT, but it j... Read more

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I am a tech idiot and I need help. I appreciate anything anyone can do.

For several months I have been getting messages that our windows may not be genuine. It came installed on our Dell and we bought directly from Dell so I basically ignored it. Recently we got a message that it is not genuine in the bottom right corner of the screen and windows things on the screen started to look clumsy and not run right.

I tried many times to follow the validation processes to fix this but it would never complete. I had my stepson try to fix it and he is a computer pro. He tried remotely and came back saying that the windows version itself was apparently too corrupt and I needed to reinstall it from the original disk - which seems to have got lost in a move. Ugghhh. Oh yeah, several times in my efforts I was told to run chkdsk - did so and it identified different issues, seemed to fix them but made no difference in my ability to fix the validation issue.

So, I bit the bullet and went out to BestBuy and got a Windows 7 Builders Pack. I tried to update windows several times using it - no go. It got to the same point every time and quit. It basically said there was a file that was not correct and install could not be completed. So, I decided to back up and do a full install. Same result. I am at my wit's end. I ran the diagnostic below. Before I try more dramatic moves like hard drive replacement - or new computer, I thought I would give it a last go here.

Any help appreciated.... Read more

A:Windows 7 - Genuine Issues Leading to Unable to Update/Install Windows

So, you`ve reinstalled windows 7, you`ve downloaded the network drivers from dell.com and installed them, and you`ve tried to activate windows with the key on your COA or the key from the system builder pack, and it will not activate ?

And you`re saying you went to BestBuy and they had a Windows 7 builder pack ????????

Amazing How much was that, if you don`t mind me asking ?

If you used that license it should say OEM System Builder, but yours says OEM SLP which means System Locked Pre-Installation. Are you sure you`re trying the right key from BestBuy ?


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It has been very frustrating to rebuilding a Windows 7 desktops last year or so.  After the installation of Windows7 Home or Pro SP1 disks click on Check Updates and it could run for 2 days before it lists the 240 updates to install.  Anyway
to speed this up?  I know Microsoft wants us to use Windows 10 but some businesses and older home hardware have to have Windows 7.  I wish and hope this torcher will stop soon and Microsoft comes up with a fix.  Any help is appreciated!!! 

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This update addresses the "Offered driver may not install using Windows Update" issue in Windows 2000, and is discussed in Microsoft Knowledge Base Article 814033.

System Requirements
Supported Operating Systems: Windows 2000

Windows 2000 Professional
Windows 2000 Server
Windows 2000 Advanced Server



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Hello and good day to everyone on the Forum,

I was hoping I could get some help, with regards to my HP Pavilion Media Center Desktop..I recently had to perform a clean/fresh install of Windows XP, using the system recovery disks that came with my computer..Once everything has been re-installed, my computer is equipped with Windows XP Media Center Edition and Internet Explorer 6 with Service Pack 2..The problem I'm having, is once I go into Windows Update to re-install all the necessary updates..I receive the message: The website has encountered a problem and cannot display the page you are trying to view - Error Number: 0x8024400A ..No updates are shown or given to me..Also not sure if it helps, but my recovery disks come with Norton Internet Security 2006, which is outdated..So, I'm not sure if this is causing some kind of conflict..Or maybe I'm doing something wrong when I'm performing the clean/fresh install of Windows XP.

Any help would be greatly appreciated..Also, please keep in mind that my computer skills are average at best..Thanking everyone in advance for their time and patience.

A:I did a fresh install of Windows XP and I can't access windows update: Error 0x8024400A

Check to make sure the clock and date are set right first. Windows Update doesn't like messed up times.Otherwise use UVK and go to system repair, and repair windows update. Very useful tool I use all the time with the computers I see.

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this is always failing to update. and the service.msc is not there
April, 2017 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2 on Windows 7 and Windows Server 2008 R2 for x64 (KB4014981)

Installation date: ?4/?19/?2017 9:52 AM

Installation status: Failed

Error details: Code 66A

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:

Help and Support:


Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 11:57:05 AM, on 4/19/2017
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18639)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\tinySpell\tinyspell.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.mi... Read more

A:Have a Windows Update That Won't Install

I'd recommend downloading the Microsoft .NET Framework Repair Tool, running it on the affected PC, follow the prompts and reboot if necessary, and then retry installing the failing update.

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My computer says I am running IE 10 but windows update constantly tries to install it.  Sometimes it tries to install IE 11.  When I look for help on IE, it shows me help for IE ll.   Any ideas as to what is wrong?

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Everytime I close the system, I get the message that windows is installing an update but it doesn't update and this has been going on for 2 months. It is a critical update so I can't delete it before I power down. I have updated all my drivers so don't know what to do next. I'm running windows 7 64 bit.

A:Can't install windows update

Welcome to Windows Seven Forums.

Try downloading and installing the System Updates Readiness Tool (SURT).

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011] - Microsoft Download Center - Download Details

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so i can't install anything from windows update, it downlodas but then it says "windows was unable to install the follow" then it lists everthing

i tried express and custom, anyideas?

A:can't install from windows update

Try installing one update at a time.

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Alright i had this problem before after doing the windows 8.1 update where updates would not install and just hang on the Installing Updates Screen and never advance further.

I fixed it by doing this:

From the elevated command prompt:

Run: chkdsk c: /r =====> This might take a while to complete.dism /online /cleanup-image /restorehealthsfc /scannowDelete everything under: C:\Windows\SoftwareDistribution\DownloadTry to run Windows Updates again.

But next time i went to install updates it was back to hanging. That processes took several hours last time so i dont want to have to keep doing it to install updates.

So i was wondering if anyone had any other ideas to get Windows Update working again.

A:Windows Update Does Not Install (Again)

How many updates were there. Reboot the computer and see if they will install themselves.

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I've been trying to solve this issue for the past month. Had a lot of help with Elise from this site to make sure it wasn't a virus or malware.

She now told me to post this thread here.

I am not able to get Windows Updates, either manually from the website or from Windows Updater. They download, but then they all fail when trying to install. Looking at the logs, the error that is happening looks like 0x80070005.

We tried a few suggestions to troubleshoot the error, but had no luck.

Please help!

A:Windows Update won't install.

Hi .Take a look at PC Hell, How to Fix Problem When Windows Updates Download But Won't Install - http://www.pchell.com/support/windows_upda...t_install.shtmlWindows Xp Home Will Not Apply Updates - http://www.bleepingcomputer.com/forums/t/135820/windows-xp-home-will-not-apply-updates/ Last but not least: You cannot install some updates or programs - http://support.microsoft.com/kb/822798.Louis

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Hello to all,

I hope someone can help me with that.

The latest Windows update just does not install, it goes until 35% then the puter shuts down and reboots.
I tried with the "Fixit" tool from Microsoft, but it doesn't help at all.

I'm running Windows 7 Ultimate 64 bit

Thanks so much


A:Windows update does not install

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hi, i had windows 7 installed when i purchased my pc, it has 2 drives, 1 ssd and 1 normal hdd, the os is on the ssd and the user folder is on the other, i upgraded to windows 8 and everything is fine except now i would like to update to windows 8.1, i can't update to 8.1 apparently because of my setup, what's the easiest way to update

A:Install windows 8.1 update

Hello Paul, and welcome to Eight Forums.

You will need to move your user folder back to the Windows drive (C: ) first.

Afterwards, you should be able to update to 8.1.
After you have finished updating, you can move the user folder to where you like again.

Hope this helps,

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Until today, Windows updates have successfully installed on my computer. However, today I have had no luck installing this update: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86. Any solutions that actually work?

A:Windows update won't install

You could try a manual download direct from microsoft http://support.microsoft.com/kb/959209/en-us

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Please help! A couple months ago, the windows update shield came up, telling me to download a security update. I did. The shield left, only to reappear a minute later. It does this every time I try to download and install the update. The install dialog box says "you have succesfully updated your computer" but I haven't. What gives?

A:windows update/install

You can disable the critical update. Double click the yellow shield for the critical updates and choose for custom install. Disable the critical update which you don't want to be offered again (confirm in the next window). Automatic updates of the Control Panel gives the option to show the hidden updates and install them as you wish (at the bottom of the window you will find the option Offer Updates again that I've previously hidden

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I can't install windows update. Will download, but will not install. Got the following message "Problem: A problem on your computer is preventing updates from being downloaded or installed". Installation failure error code - 0x80090017. Appreciate any help.


A:Can't install windows update

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My computer tried to install the new windows update today but for some reason it failed to install the "2007 Microsoft Office Suite Service Pack 1 (SP1). Everything else has installed fine but this one will not work for me. I am having the same problem on my parents XP computer. This same update just will not install for what ever reason.

A:can't install the new windows update

Hi. . .

Are you in fact running Vista? - and Office 2007 for that matter?

Now... Office 2007 SP1 came in via Windows Update around February 1. Has it been failing repeatedly since then?

Regards. . .


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A:Windows Update Will Not Install

Open Notepad and copy and past the text below into a blank document. Save the file as SensLogn.reg, it must have the .REG extensions on it.

Once saved double click the file to merge it into the registry and reboot the computer. Try Windows update again.

----------------------------------------Copy Below--------------------------------------------
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
----------------------------------------Copy Above--------------------------------------------

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I keep getting a notice that an update is ready to install and everytime I install it, it will not finish installing and after restarting it says it could not finish installing a windows update. I've searched and searched and cannot seem to figure out a solution. I found in one article somewhere to download and run a Windows Update Diagnostic to find and repair any problems with Windows Update. I ran this file: WindowsUpdateDiagnostic.diagcab and it runs through and then at the end says: "Service registration is missing or corrupt - Not fixed".

The Windows Update that will not install is: "Cumulative Update for Windows 10 for x64-based systems (KB3105210). I checked my Windows 10 build which I upgraded to from Windows 7 and it is Build 10240.

I also ran the sfc/scannow command based on something I read and it ran through just fine and said "Windows Resource Protection did not find any integrity violations".

Does anyone know of any solutions to this problem?

A:Cannot install an update on Windows 10

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Hello Everyone,

I need some advice on installing Windows 7 updates on a new install. Most of the time I can wing it to get these updates installed but it seams I'm stuck. As is posted all over the net using Windows update in 7 just sits there and spins "searching for updates" for hours on end (I ran for 9 hr's and it was still looking) and each of MS's stand alone installers KB3145739, KB3138612, KB3161608 etc does the same thing.

So I then tried both Autopatcher and WSUS Offline Update tools and while both found and downloaded the updates as soon as I try to install I'm right back to waiting and waiting with nothing installing. Both Autopatcher and WSUS seam to first install KB2533623 and gets hung on it as Autopatcher installed the first module and made it to 98% then stopped and it took over an hour to reach 98%. WSUS also tries to install KB2533623 first and just sits there with a blinking cursor.

Both seam to launch wusa.exe in task manager and I'm wondering if that's the problem. This is a Licensed and activated version of Windows 7 Pro 64 bit and I did install the stand alone SP1 pack prior to trying to install the updates but I'm at a loss as to my next steps since all 3 of the methods have failed. I tried to run just KB2533623 alone but that launches the "searching for updates" and I'm stuck again.

Any advice on what I can try next or an easier way?

A:New Install of Windows 7 and can't Update it.

Hi Microbell,
Lets have a look see whats getting in the way.
please run this tool

and then from the windowsUpdate log, the last day's entries.


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So last night I saw the Install updates & shutdown option & so I went ahead. However all I got is the Installing 1 update of 1 message & this stayed there for over 40 minutes. So I turned off the power.

Today, I turned on my computer and went to Windows Update to see if any update was installed but it wasn't. There was 1 important update KB976098 however. So I clicked install but once again it seems to be stuck on the Installing update 1 of 1 part. I've tried clicking Stop installation but to no avail. I tried stopping the process but nothing happens. Each time I go to Windows Update it just tells me it is still installing.

I have tried shutting down on a couple of occasions but each time it tells me to wait whilst the update installs & then it just hangs on that installing screen & I have had to turn the power off.

I do not know if it is a problem with this update or with all updates but it is really annoying me now.

Please does anyone know what my problem is?


A:Windows Update won't install

Hi, can you get your machine to go back to a time before you got the update.

Using System Restore.

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New to the forum. I do a lot of computer work for friends. I ended up with several laptops I am working on. Most of these laptops come with Vista, in different flavors. Generally I am just using the images stored on these laptops to simply restore them to the way they were when they were first started. That of course means a basic Vista install with no updates or service packs.

My issue is it just takes Windows Update entirely too long to update and too many reboots. I am finding after a fresh install/restore I get update/reboot again and again before SP1 is finally offered. And then the same thing until SP2 is offered.

So my question is what is the proper procedure/order for updates after a fresh install of Vista? I have SP1 and SP2 that I can use. Should I attempt to install SP1 and then SP2 before actually trying to run Windows Update for the first time? I also have the latest Update Readiness Tool if that matters.

Can SP1 (and then SP2) be applied to a fresh install to help avoid the endless update cycle from Windows Updates?

At least with XP one could slipstream the service packs.

A:New install vs Windows Update(s) and SPs

Hello, and welcome.. check out the intro in this Tutorial please. : Repair Install For Vista

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I am repeatedly getting the same message... The following updates were not installed: Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297).

My computer is installing other updates just fine, it is just this one that is giving me problems. What can I do to fix this irritating problem? Thank you for any and all help!!!!!!!!!!!!

A:1 windows update will not install, others do

Check the optional updates and see if you actually have
the .net framework installed.

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So for quite a long time now, I guess since the updates release, I have been unable to install windows update 7.1. It was annoying but not really necessary so after trying a bunch of different things and it still failing, I eventually just gave up. But now with windows 10 approaching I was looking to see about updating to windows 10, but it appears that I MAY have to update my windows 7 before I can update to windows 10.

So I went to try and give the 7.1 update another try and it still fails. Reading online it sounds like people with a similar issue had success after running a repair installation, but this presents another problem. This laptop came pre-installed with windows 7 and my product key sticker is worn to the point where it is kind of hard to read. In addition I do not have a windows 7 disc.

Any advice?

A:Can't install Windows 7 update 7.1

Welcome to the forum kylezachary.

I have no idea what a Windows 7 (7.1) update is.
Could you give more detail?

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