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Is my hard drive going bad,or am I have a series of unrelated problems

Q: Is my hard drive going bad,or am I have a series of unrelated problems

I have a 3 year old Dell laptop that I bought refurbished. It has Windows 7 Home Premium 64-bit, Intel i5 2.53GHZ. 6GB hard drive less than 50% full.

The laptop screen has always occasionally gone gray instead of loading - the computer continues to boot up properly, just no display. It does this on initial start or sometimes (more often) when coming out of screen saver. If I close the laptop lid and reopen it in a minute, it comes back to normal. It has started do it more and more now that I am having other issues.

It would help to know if these other issues are related or unrelated:

- I lost the ability to make new folders and after searching around the web a lot, I found the solution and that is finally back. Accessories lost the CMD and I figured out how to put that back.

- It has never just automatically updated Windows, I get Error Code 80072EE2, but have run the troubleshooter to no avail. I can update Windows, I have to manually do it from the option at the bottom of the update screen that says Check Online For Updates From Microsoft Update. I finally found out somewhere that I could delete a certain file in my registry and figured that out. Then Microsoft told me I didn't have an authentic Windows, but then certified that I did.

- Recently the program list in the Control Panel (Uninstall program) lost about half of the programs listed. The programs were still on my computer, but they were no longer on the list. I have spent a fair amount of time uninstalling and reinstalling the programs I really wanted to have back. I'm afraid to do that with a couple of programs that came pre-loaded on the computer since I don't have a way to reinstall them. (PowerDVD and RoxioBurn).

- Microsoft Security Essentials won't run a full scan, but it will run a short scan. I've looked that up and in finding what someone wrote on that, I tried doing chkdsk /f /r and it only froze up on the step where it was checking files. I researched that and it appears that my hard drive may be going bad. I am in the process of backing up my computer to one of those online backups. Should I take MSE off and reinstall? In running chkdsk, it would hang up at about the 80,000 file area (of 564,000, I think) and would (most times) say it fixed some files. Should I keep trying to run chkdsk? The first time it froze there, it stayed in that place for 18+ hours. It allowed me to restart the computer, which then wanted to run chkdsk again, but after about 6 tries, I researched it (to find out that my hard drive might be going bad), exited chkdsk (which thankfully, it allowed me to do) and am in the process of backing up my drive online (6 days later!). I'm using BackBlaze which was highly recommended on a website that rated the online backups.

-Sometimes Adobe Flash crashes spontaneously, sometimes I get a message saying that scripts have stopped working and I never know whether to stop them or what.

- Last, but quite possibly the most important of all (certainly the most ANNOYING!) is that my computer slows WAY WAY down and takes minutes to open or close a page or program and can take up to 2 hours to shut down once I coax all the programs to close.

Does all of this suggest that my poor computer is dying a slow death? Or, are these separate issues that I can try and solve separately? If I'm backed up online, I can do a whole system reinstall once I get back home at the end of August and get one of my computer friends to help me with it.

Sorry this was so long, but being only a good "muddler" (basic knowledge back from the DOS days) with these things, I'm a bit confused and don't know how to sort out nagging minor issues from the major stuff. Thanks!

Preferred Solution: Is my hard drive going bad,or am I have a series of unrelated problems

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A: Is my hard drive going bad,or am I have a series of unrelated problems

Hello and welcome Lucy look I am not a fan of refurbished machines to be brutally honest and I think you might be well advised to run some tests on the drive for starters two you can use are
SeaTools for Windows | Seagate
and a surface test with this Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition. see my pic.

Other things to do are these




download from bleeping computer ? delete any rubbishthese find.

Further on you might even have to do this


http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set theBIOS to optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair timeto complete and some leave it running overnight.

Ifthe errors come up quickly then you can stop it and you will have to test eachstick and maybe in each slot to sort the bad one out.

It would be good to see what the temps are too use this
Speccy - Download < from piriform

In all honesty I think you may be up for a reinstall and this is the best way to do that
Clean Reinstall - Factory OEM Windows 7 see pic for versions

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I have an older IBM Thinkpad I-series in which the hard drive has gone for the big on. I need to replace it but I am finding it difficult to get a straight answer as to the largest drive size that it would recognize. The original hard drive was 4.8 GB.

A:Thinkpad I-Series Hard drive

This may give you some help here.
The spec will need to match and so there is likely to be very little choice.

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Recently I have had a series of hard drive failures. Three different hard drives have failed in the past month, two of them new. Each hard drive failed the same way, initially the MoBo would not detect the hard drive, I would then change the Sata port and it would be detected again. The hard drive would then start failing during use, as a result the computer would just reboot and I would be left with a non system disk error in bios. After that any attempt to use the hard drive fails because of many many bad sectors on the disk. What I need to know most is, what is causing the problem and is there any way to fix these bad sectors (I have used the Vista built in disk check to no avail.

A:Series of Hard Drive Failures

Have a look here: Tutorial: No POST (Power On System Test)

In particular to Benchtesting and cleaning your computer of dust (if it's a PC)

Also the power disperse should avoid you changeing Sata ports all the time

Let me know how it all goes

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Need to replace my hard drive (500 gb seagate Momentus Thin)..would like to upgrade to a 1TB HDD SATA any links appreciated

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Hello, I just bought this Inspiron 7000 gaming laptop as a replacement for my old Studio XPS that *** out recently, and one of the selling points was the ability to add a hard drive in the empty bay. I threw my XPS's HDD into the slot, but then the Inspiron wouldn't boot. Removed it, booted fine. I assumed that this is because the HDD comes before the M.2 SDD in the boot order and tried to fix that, but to no avail. With the HDD removed I set the BIOS to legacy boot, but it appears that reading an M.2 slot is beyond its capabilities, because Windows just cycled "choose a boot option" over and over no matter which Hard Drive disk option I chose (there were 2, I assumed one would be the SDD). I switched the BIOS back and everything's back to being fine.
There must be some way to do this, but I'm coming up empty on searches. Does anyone have a solution?

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I purchased an Inspiron 14 3000 Series along with Microsoft Office 365. I had difficulties loading the Microsoft Office software. After several attempts I took the laptop to a local Computer shop. They told me that there was not enough hard drive to support the software. I ask if they could put a larger hard drive on. They said yes but quickly found out the computer is not upgradeable. Now I want to know if I can trade the computer in for something with more hard drive? Secondly, why did DELL not inform me that the computer would be able to support the software that I purchased from you at the same time? I am very disappointed in DELL!

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I'm working on a used Gateway M-Series laptop, model number: W650I. The laptop runs fine, but whenever I try to boot into Windows with the hard drive that came with it, I get a BSOD! It essentially reads:

A problem has been detected and Windows has been shut down to prevent damage to your computer. Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /f to check for hard drive corruption and then restart your computer. Technical info: STOP: 0x0000007BC, 0xFFFFF880009A9928, 0xFFFFFFFFC00000034

Thinking that it could be an issue with the drive, I took it out and put it a drive from a Linux machine, and the Gateway booted up normally. I also took the Gateway drive and put it in the Linux box, and the computer gave me an endless reboot cycle of "Windows is loading files." So the Linux drive works in the Gateway and in its own computer, but the Gateway drive works in neither. Simple, right? Just fix the drive; problem solved. Not so fast.

Now I know for a fact that the prior owner of the Gateway infected the machine with all kinds of malware, and a lot of it was never removed. Since Windows was compromised with so many viruses and other nasties, I simply decided to start with a clean slate. So I formatted and reinstalled Windows 7 on the drive. Knowing that formatting doesn't remove all malware, I also hooked the drive up to o... Read more

A:Gateway M-Series BSOD with hard drive boot

With all testing you have done, may be a bad connection.
I would check the pins on the Power & Data connection on the MOBO & HD.

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This very mildly used system mechanic (dell recommended) "safeguarded"  computer has crashed, under warranty and ProProtected yet ZERO support despite 5 hrs of phone time with India. Any suggestions as to how to contact corporate in TX? 

A:Inspirion 7000 series crashed hard drive

Inspirons do not qualify for US support, though it's an option on Optiplex, Precision, Latitude models.
What's the exact Dell diagnostic error you're seeing?

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I've been googling and using various other search engines to try and find a hard drive caddy and connector for a Vpr Matrix Series 110 (185A5). Anyone have any ideas ???


A:HELP:vpr Matrix Series 110 Hard Drive Connector impossible to find

I suppose you've tried newegg.com?

These have a pretty big range of pretty much anything.

Good luck.



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Okay, so, this requires a bit of backstory.
A couple months ago, I was just using my laptop, and bam.
Everything froze. I had to hard shut down and rebooted it to a screen that said: "hard drive not installed."
So after being on tech support, they came to the conclusion it needed a replacement. So I did that.
A month later, a few nights ago, same thing happens. I noticed strange beeping noises coming from the laptop a few hours before, and while working, it froze, I rebooted it, and same screen.
What I know is that something it frying my hard drive. I don't know the why, though. I plan on taking it back in tomorrow, to one again replace the hard drive, and hopefully find the source of the problem. But I don't even know where to begin on why. Any thoughts on why a brand new hard drive, used for barely a month would just commit suicide, out of the blue?

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Good afternoon,
I need some help. The other day my laptop crashed when I tempted you turn it on. My laptop turned to a blue screen that stated it ran into an error. I took it to Best Buy, the geek squad. There they ran a diagnostic and told me my hard drive failed. I would also need a new one. I bought a Samsung SSD 860 EVO. I was able to remove my old hard drive and place the new one in but my laptop still having issues. When I attempt to turn it on it states, ? internal hard disk drive not found. to resolve this issue, try to reseat the drive. No bootable devices. Strike F1 to retry boot, F2 enter set up menu, F5 enter PSA?

I?m losing my mind. I?m currently in school and I NEED this laptop to work! Please! I appreciate your help!!

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@Bill_F? was kind enough to send me some factory hard drive screws for use and testing. Many thanks to Bill.  These do thread into the soft aluminum of a hard drive, but re-thread it.  Then actual 6-32 screws will not work.The hard drive cage accepts the newer one inch thick hard drives.   I found replacement screws.   Fastenal part number 0170770, description SS FILSLMS6-32x1/4 defined as:#6-32 x 1/4" slottdrive Fillister  Grade 18-8 Stainless Steel Machine ScrewPrice per 25 pc (minimum) is $2.55, total price to local vendor is $3.95 The screws sent were:head diameter 0.26, these were tolerance spec 0.208 - 0.226head height 0.12, these were tolerance spec 0.086 -0.09

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Recently my laptop hard drive crashed and i want to replace the same with new one. Old HDD was of samsung 320GB and i want to replace the same with WD 500GB.
I had recovery discs with me.
But VAIO i heard that in VAIO laptop we cannot easily install new HDD.

Can anyone please guide on how to install new HDD, so that i can install original windows on the same as i had key for original windows which came with my laptop.
Also i want to prevent sony softwares as well which are factory setup in existing hard disk.

Request your help for the same.


A:Replacing hard drive in Sony Vaio VPCEB14EN series Laptop

Hi there.

For the physical replacement I found these instructions in Sony knowledge base and I hope they could help you out:

As for the factory settings, on most of the laptops there is an hidden recovery partition (used to create recovery disks) which you can try to access it by pressing the F12 or F11 key (depending on the exact model) while booting your laptop and I think from there you can restore your laptop to factory settings.

Hope this helps.


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My laptop will not boot, the screen comes on and the dell logo is there and the lights flash around the like it's trying to boot and then it goes dark and that's it.  When I check the setup it can find the hard drive, it lists it by the HDD.  When I run diagnostics it fails with short test unsuccessful.  I have reseated the hard drive and tried to reboot,  but it is not working.  I'd like to run chkdsk /r from the command console like I saw in one of the possible solutions, but I don't know how to get to the command console.  I'm thinking I need a new hard drive but I would like to try everything to save this one first.

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The Hard Drive on my second new Inspiron 17 7000 Series 2-in-1 just died. The first one only lasted 3 days. The second one lasted 13 days.  Is anyone else having a lot of problems with the hard drives in these systems? The system hasn't been jarred (it hasn't even left my living room).
The first issue was I received, this message popped up on the Dell Logo screen:
Repairing disk errors. This might take over an hour to complete.
After more than 24 hours I gave up and exchanged it for a different one.
The second hard drive gave me this error:  Error Code:  2000-0142   Validation: 83350
Is anyone else experiencing pre-mature deaths with their hard drives on these 2 in 1's?
I'm wondering is it:
Low quality Hard Drives
Design issues (like drives getting too hot, they were left both running overnight)
Bad Luck (if it weren't for Bad Luck, I'd have no luck at all).
I'm just trying to decide if I should exchage it for a third replacement or if I should move on to a different system.
TIA - microdude

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Hi Buddies

I am having a Tecra R840-13V, Part No: PT429E-01Q01UAR, Purchased at Oman and i'm currently living at Qatar. I am using this laptop since 2010 and i need experts advise on Hard Disk upgrade. The default HDD capacity is 500GB and i planning to upgrade to 3TB and planning to get genuine Toshiba HDDs. The issue i am facing i could not figure out which model of Toshiba HDD will perfectly suits for my laptop. Kindly advise which model of HDD i can go for my Tecra. Thanks in advance.

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I have XP Pro and the problems I am having are below:

1. Whenever I am listening to music, in either Rhapsody or Winamp, it plays fine only when it is the window ontop. If I click away from it, it begins to skip and jump. Actually, as I type this, IE being ontop doesn't seem to affect it, but other windows do it.

2. When browsing the net with IE, every so often I will get this error message: "Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display properly."

The thing about this message is that I can get it on a page one time, then reload and not get it (also the other way around). I am thinking it might be adware, but I'm not sure.

A:Two unrelated problems in XP

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hi all
i am thinking of using this ssd for the windows home premium and would like some advice on it it

1) it is 30GB will this be ok for the operating system?
2) do i have to do a reinstall of the operating system or can i copy the existing one on my hard drive at the moment?
3) does the ssd connect to the motherboard like the hard drive?
4) and any advice would be greatly recieved

Kingston SSDNow V-Series 30GB 2.5 inch Internal SATA Hard Drive - Computing at Play.com (UK)


A:Kingston SSDNow V-Series 30GB 2.5 inch Internal SATA Hard Drive

i found a review
Kingston 30GB SSDNow V-Series (Review) | Skatter Tech

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First of all, I have a Windows xp cd, but no key and I would just like to solve some very annoying issues.

First, I tried to get rid of Symantec antivirus, but it won't go away. I removed the program, but endpoint protection is still up and it still tries to perform scans. Meanwhile, I installed bitdefender because I though I was rid of Symantec, how do I get rid of it?

Second, a weird one, when I use google, while clicking on links, most of the time it will take me to a different link usually two times before it finally takes me to the correct site after clicking back and re-clicking the link.

Third, my keyboard is going awol. I have a Razer Lycosa with new firmware. All of a sudden, the keys often don't work. They also don't repeat when held. So yes, every time I need to capitalize something I have to hit shift and the key I wish to capitalize simultaneously, and it is getting worse and worse after about a week.

Lastly (I think and I hope), my Pioneer 115d drive won't recognize blank cd's or dvd's. I doubt it is the firmware, but I have downloaded the newest version, but I don't know what to do with the file, it looks like a rar file in a box. It is a self-extracting archive and it asks me where to extract, but I don't know where, and when I try it says "available target is not found". Anyways, any tips on why it won't recognize blank discs and how to fix it? I sincerely appreciate any and all help, as you can se... Read more

A:Multiple unrelated problems/terrible day...PLEASE HELP!

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First of all, I have a Windows xp cd, but no key and I would just like to solve some very annoying issues.

First, I tried to get rid of Symantec antivirus, but it won't go away. I removed the program, but endpoint protection is still up and it still tries to perform scans. Meanwhile, I installed bitdefender because I though I was rid of Symantec, how do I get rid of it?

Second, a weird one, when I use google, while clicking on links, most of the time it will take me to a different link usually two times before it finally takes me to the correct site after clicking back and re-clicking the link.

Third, my keyboard is going awol. I have a Razer Lycosa with new firmware. All of a sudden, the keys often don't work. They also don't repeat when held. So yes, every time I need to capitalize something I have to hit shift and the key I wish to capitalize simultaneously, and it is getting worse and worse after about a week.

Lastly (I think and I hope), my Pioneer 115d drive won't recognize blank cd's or dvd's. I doubt it is the firmware, but I have downloaded the newest version, but I don't know what to do with the file, it looks like a rar file in a box. It is a self-extracting archive and it asks me where to extract, but I don't know where, and when I try it says "available target is not found". Anyways, any tips on why it won't recognize blank discs and how to fix it? I sincerely appreciate any and all help, as you can see...I need it. :(

A:Multiple unrelated problems/terrible day...PLEASE HELP!

First download Magical Jellybean key finder. This will tell you your current XP Serial Key to reinstall with.
Next download the Symantec Cleanwipe utility to totally remove Symantec.

As for clicking links that hijack you to another site, you definitely have malware. Download CCleaner delete temp files. Run regsitry Cleaner too. Then download malwarebytes Run full scan, delete nasties. This malware is probably affecting your Pioneer drive.
As for updating the firmware. Here are the instructions:
1. Run DVR115D_FW118EU.EXE to extract the firmware file and firmware update program to C:\\DVR115D\\FW118EU2
2. Go to C:\\DVR115D\\FW118EU2 and run R115D.exe to flash in the new firmware to your Pioneer 115D DVD Writer.
As for the keyboard, try a different keyboard.

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I have recently create separate user accounts for my daughter and partner on my pc. It has SP3 running.

My partners account is admin, my daughter's is restricted.

I now get three problems - in order of priority / annoyance:

1. The two new accounts hove no right mouse fuinctionality. I.e Right mouse click does bring up a menu. Right mouse works correctly on the original account.

2. I cannot amend the display properties on any account. (this may have pre-existed the new-account creation) Right clicking display proporites or chosing from Control Panel or running desk.cpl does not bring up the display properties dialogue box on any account.

3. I am getting Bluse Screen crashes. This used to happen whenever I changed account, but i fixed that by removing a wireless connection manager and reverting to Windows Wireless COnfig. However still get the odd crach - which i have never had in all the many years of running this PC until now.

Thanks in advance for any suggestions - especially for point 1, which I find most bizarre!


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Ok, unfortunately right now I can't be too specific because I have to travel to use the internet but here's whats going on.

First, for a couple days my computer would suddenly shut off and would not turn back on unless I unplugged the power cord from the back of the computer and plugged it back in. I noticed a fan on my case was barely moving so I unplugged it. That problem stopped.

A couple days later I noticed my internet wasn't working, my cd-rom drive wouldn't open (wasn't recognized by xp at all), and my XP firewall service wouldn't start. All this happened at once when I booted up. When I restart I always get the same error message about iTunes, something about
a bad image file...
dll or program at c:/windows/program files/etc...something.dll.

I've gotten this same error message for other programs too.

Also, when I try to open the system manager I get an error message about some service that can't be started.

I'm thinking power-supply, but i'm not sure about the OS problems. I have RAID and the status when i'm booting says error for each HD but OK for the array. Can't do much without a cd rom drive, any suggestions?


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A couple of weeks ago, I started up my computer after some Windows automatic updates installed. The system was acting totally abnormally - the XP taskbar and general appearance was that of the old style Windows, no programs would open, and my broadband was disconnected and I couldn't get back online.

I did a Dell restore with Symantec which restored my computer to it's factory state. I reinstalled my McAfee.

There's now several probems:

Programs (everything, IE, mediaplayer etc) and windows (such as Add/Remove programs, control panel) take 3-5 minutes to open after I click on them.

Everything is generally slower.

McAfee System guards keep turning themselves off, and I can't do a scan using McAfee ("scan has encountered an error from which it cannot recover"). A McAfee technician took control of my computer remotely, removing and re-installing IE7 which he said was the cause of that, but the problem has arisen again.

Today, both IE and firefox simply froze and wouldn't respond. I uninstalled IE7 and I can now get online again, using IE6, although all of the other problems remain.

I've done full scans using Windows and McAfee and nothing untoward has come up.

I'm at a total loss as to what to do or what the problem might be. Please help!

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First of all, I have a Windows xp cd, but no key and I would just like to solve some very annoying issues.

First, I tried to get rid of Symantec antivirus, but it won't go away. I removed the program, but endpoint protection is still up and it still tries to perform scans. Meanwhile, I installed bitdefender because I though I was rid of Symantec, how do I get rid of it?

Second, a weird one, when I use google, while clicking on links, most of the time it will take me to a different link usually two times before it finally takes me to the correct site after clicking back and re-clicking the link.

Third, my keyboard is going awol. I have a Razer Lycosa with new firmware. All of a sudden, the keys often don't work. They also don't repeat when held. So yes, every time I need to capitalize something I have to hit shift and the key I wish to capitalize simultaneously, and it is getting worse and worse after about a week.

Lastly (I think and I hope), my Pioneer 115d drive won't recognize blank cd's or dvd's. I doubt it is the firmware, but I have downloaded the newest version, but I don't know what to do with the file, it looks like a rar file in a box. It is a self-extracting archive and it asks me where to extract, but I don't know where, and when I try it says "available target is not found". Anyways, any tips on why it won't recognize blank discs and how to fix it? I sincerely appreciate any and all help, as you can see...I nee... Read more

A:Multiple unrelated problems/terrible day...PLEASE HELP!

First run the Norton Removal Tool to get rid of any leftover bits of Norton.Then run this scan:Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take so... Read more

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A few days ago, I got the antispyware soft virus.I couldn't get Software Doctor to work (it looked like it wanted me to pay for it) and was having problems with getting Malwarebytes to run properly with the virus so I removed it manually downloading an app specific for that purpose that shut it down (I cannot find it now but it and did the trick - will look harder if that seems important) and then used the "Manual Removal" instructions I found here:hxxp://www.2-viruses.com/remove-antispyware-softThat nastiness was supposedly behind me but I am dealing with Google search results redirecting me to other sites and sometimes my IE will just go to a website seemingly without any prompting - it went to onlyspecialoffers.info just a minute or so ago. The Google redirect issues are also affecting my Firefox - I just tried this search:hxxp://www.google.com/search?q=antispyware+soft&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-aI went to the third link listed which should be:hxxp://www.spywareremove.com/removeAntiSpywareSoft.html]Instead it went to the following link and subsequent redirects:hxxp://icfkaiser.com/search.phphxxp://shopcompareus.com/ac/search.php?phrase=Antispyware%20Soft&uid=536e4bdab77e644af6d47735f4589eab&kuid=ca4366e6f13e65e4b3941b89d7e5017b&src=ads&partner=se1-93705Malwarebytes does not find anything. I am running a scan with AdAware right now.On top of that, this could be unrelated but at th... Read more

A:Google Redirects + Driver Problems (maybe unrelated?)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Since I am running XP I thought that I would post all three issues in this section:

1.) Yahoo: My Yahoo homepage is very slow to come up and does not show any graphics at all. The whole network has been down for me for the past two days. Alta Vista loads ok, except for the title of the graphic on the page, Other sites that contain Gif or Jpeg graphics load fine. (You can read more details about my Yahoo problems in another thread.)

2.) AVG: My AVG anti-virus has also not updated for two days, All checks have been done. updated, ran all Malware removal products. When I try to update, it says that it can not connect to the server. No error messages, I just can't get the updates.

3.) I sometimes run Panda's free online Virus Scan at:


4.) I also got the same results going to Symantic's site

It says, "Page can not be displayed"


A:Solved: Three Small (But Unrelated Computer Problems)

Can you get to any web sites?

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I REALLY hope someone out there can help me with this!

I have a failed hard drive/ stuffed partion, and i DESPERATELY need the data from it!

A computer was brought into me with two hard drives. The owner asked me to set up a duel boot with vista and XP on the first hard drive, and to leave the second hard drive alone (its his backup drive with all his photos, movies etc) I was working away as per usual, when i noticed the second hard drive was no longer coming up in Windows Explorer. Well it was, but not correctly. whenever i clicked on it it said 'would you liket to format the drive?' obviously, i didnt want to do that.

I ran Partition Magic 8.0 which showed the drive was only 8Gigs (it should have been 1T or 1000Gigs) Partition Magic also said there was a problem with the drive and offered to fix it. I agreed, however there was no change.

I've run a number of programs to try and fix the drive:
Acronis Disk Director Server 10.0
Partition Table Doctor 3.5 Demo
Dtidata Partition Repair Tool
Recover My Files v3.98

However, all the partition repairers claim that the drive is only 8 Gigs, and they can go no further. All the File Recovery Programs will only scan for 8 Gigs, and thus, i can not recover my clients precious photos and videos.

The BIOS comes up as recognizing the drive as 33Gigs?

I really REALLY need the data from this drive! Does anyone know how to fix my problem?

Thanx heaps in advance,


A:Solved: Hard Drive/ Partition Problems! My 1T Hard Drive appears as 8Gigs?!

I've used ZAR to recover files from a RAID box that seemed to have been corrupted due to a bad power supply.

You might check it out. It's free. Meaning it will only allow you to recover so many files at a time. I bought it, and like it.

They have a forum that is monitored quite often, from the developer too.

Good luck.


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I am in the process of doing a clean re-install of Windows XP for Home on my PC. I have 3 hard drives:

c: 200gb Maxtor SATA drive - bootable with Windows XP (existing Windows install)
d: 20gb Maxtor IDE drive - non bootable data drive
g: 160gb Maxtor IDE drive - bootable with the clean install of Windows XP for home on it

Windows is not seeing all the sizes quite right yet but I will tackle that when I have solved this major problem that follows:

If I boot from the C drive - I have no problems at all. Windows will see all the different drives as it should do, I can access them all and they all work fine.

When I come to boot the clean install on drive G windows changes the drive letters - G becomes C, D remains as D but the 200gb Maxtor SATA drive isn't seen at all and might as well not exist.

Disk Management within Windows is no help as it can't see the drive, Maxtor software MaxBlast 4 is also no help as it can't see the drive on this install either.

I have checked and rechecked the BIOS but have pretty much discounted any issues here as it clearly shows all 3 drives and all 3 drives are listed on boot up. It's just when Windows kicks in that I have the problem.

I guess it's a simple setting somewhere, but I am pulling out what little hair I have left trying to think what it is - so any ideas would be very gratefully received.

Thanks in advance and kind regards


A:Hard Drive Bootup Problems, Help required - Windows not seeing new hard drive Options

This is what I would do to enhance performance and storage strategy:

1. Use the 20g for the os and housekeeping utes such as av, spyware, etc only, nothing else goes on that drive.
2. Use the 160g for apps installs.
3. Use the 200g for data.

This might get you past the bios/firmware/os/drive letter issue and make better use of the drives. The 20 isn't really good for storage anymore, but would be great for an os/system ute drive. It's performance is less than the other drives, but that's ok, most of the os will stay in ram anyway after boot, you won't make any real diff having a faster os drive.
You might want to place a pagefile on each drive so pageing can occur concurrently too.

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I am building a new computer from scratch. It is has an Intel Motherboard, 1.8Ghz Pentium 4 Processor, 2 IDE Ports + 1 for the floppy drive, I have 4 External 5-1/4" slots, 2 External 3-1/2" slots and 3 internal 3-1/2" slots for hard drives. Here are my problems.

I had a Compaq Presario with a 5-1/4", 12gig Hard Drive. That motherboard went bad so I decided to build my own computer from scratch and everything was going fine until now. I took the 5-1/4" hard drive out and put it into my new case. It had Windows 98 on it and so I upgraded to Windows XP Professional. That solved many of my problems but I am still stuck with the following problems.

1. My Hard Drive Light on my Case which is suppose to light up when my hard drive is active, doesn't work. I can see a little green light on my hard drive itself light up but not on the front of the case where it is suppose to.

2. I decided that the 12Gig hard drive from my old system is a little too slow, so I bought a 40Gig, 7200 rpm Western Digital Caviar Drive. It is a 3-1/2" drive which I put into one of those internal drive bays. When I boot up, I go to CMOS by pressing F2 and then I go and see that the computer is recognizing it and it is. My problem is when I go to Windows and to "My Computer", it isn't there. I am sure it is something small that I am overlooking but I am new to this. I bought the hard drive as an OEM and it came with nothing. I am wondering what I need to do... Read more

A:Hard Drive Light / Hard Drive Problems

Hi sdh31873

Do not put both hard drives on the same string as the controller will default to the lowest speed hard drive. In fact I would think about getting rid of the old drive entirely as its age means that it should be very slow.

Have you tried turning the led HD connector to the motherboard over?

You can get an Promise PCI controller card that will allow you to add some extra IDE ports. The controller will show the devices on it to be D0, D1, D2 etc. It looks like a SCSI device to the system but hooks up IDE devices.

You need to FDISK and format a new hard drive before windows can see it.

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Hey Guys, first things first. I had an old hard drive from a crapped out laptop. My uncle gave me an USB Hard drive converter(unsure on it's brand, after it worked i threw out the box). Problem is that I used it several times between a mac and a pc(school and home computer) and now it give me an I/o error when I try to copy stuff and says it can't find the item when I try to delete something. I tried reformatting(all this is on a PC BTW). I tried plugging it into a mac at school, but it wouldn't show up as connected.

I just realised that I had a driver cd for it, but I have lost it and cannot find it(too many CD's to keep track of, lol), I was wondering if there was anything I could do to fix this problem. It is a fujitsu, 30 GB hard drive(though it when I was using it, it showed as a 20 GB) I would prefer not to have to buy a new adapter or hard drive. I would just like to use this, to store all my music on, because the hard-drive on this computer(it's only 40GB getting a new one soon) is getting cluttered with music.
Now for my second problem, which isn't really my problem at all, but I digress. My friend was using her microphone(on an XP Home) and half way through her conversation it cut out. I have got her to check all her sound settings, no low sound settings on her computer. She has tried recording messages but nothing happens as if a microphone is not plugged in. I gave her my microphone to try out with no avail. I had a feeling that it... Read more

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Hi folks,

This forum has been extremely helpful for me in the past, so I'm testing your awesomeness once again.

I've had an unusual networking problem for about a year and a half. When browsing the web, certain requests will just never complete, on any browser. Downloads are often interrupted (anything larger than 10MB is nearly impossible). Even large transfers between this machine and others on my local network will fail. SCP connections will sometimes abort in the middle of a transfer.

It's quite inconsistent. I don't have this problem for any particular resource, and the failure point is different every time. If a particular page isn't rendering, I can often go to my.yahoo.com (which for some reason always seems to work) and hit the back arrow, and then the request will often complete normally.

Google is a little unique: when I encounter this problem on Google, I have to wait for the original requests to be aborted (after about 26 seconds) before any further requests to Google will succeed.

I can't say exactly when it started, but it was reasonably close to the time I updated a driver for my network adapter, as instructed.

At the time, I was on a wired network, using a Realtek PCIe GBE Family Controller adapter, connecting through the wired port of an old Netgear router (sorry, I don't have the model number) to cable broadband (with NuVisions).

Since then, I have changed just about everything except my motherboard. I've disabled my old network a... Read more

A:Inconsistent networking problems, unrelated to network or network card

Sorry, I didn't complete the checklist!

I have no anti-virus, security or firewall software. I've run numerous scans since the problem began, and they've always been clean.

Attached is the output from ipconfig /all.

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The particulars are regarding a 32 bit version of Vista Home Basic Edition on an Everex laptop. It began giving startup error messages about an imminent hard drive failure months ago, requesting F1 to continue. Eventually the messages began to appear while the PC was running. The user disabled the msgs and the laptop continued to function for months, without any apparent problem beyond the boot msg.

I ran chkdsk 3 times in a row and saw the exact same named cluster errors every time, although the utility said after each pass that they'd been repaired. Then I ran the HDAT2 utility. It ran for about 7 hours, and it also said that it had repaired clusters. Subsequent boots however. always gave the same imminent HDD failure msg, press F1, etc....

Although it's an Everex laptop, I have no Everex CD, so I tried to boot using a 32 bit Dell Vista Home disk. I hear a lot of noises. But I never get a thing to pop up on the screen. Same non-result with a Spotmau Bootsuite CD. The only thing I got to work on a disk was the one with the HDAT2 utility. So I put the Vista disk in a disk reader which plugs into a USB port. (It's a Targas DVD-ROM reader). I wasn't sure just how to change the boot order in setup to access the disk in the reader so I simply put the hard drive last. Didn't do a thing - it just attempted to boot from the HDD. By this time it was blue screening with an unmountable boot volume, so I put another hard drive in the laptop. It won't boot from it - although I am offe... Read more

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I took the hard drive (a barracuda 7200.7 30 gig by seagate) out of my dell Pc when I got this laptop for Christamas(wife). I was told that I could take the hard drive out put it in an external hard drive case. I did so, however, it recognizes it as Mass storage device/ then it says the new hardware is installed and ready to use/ then it says there was a problem during install and the hardware my not work. I have been through MS Support /Seagate/ support/ Gateway support. Please I have so much data on the drive it is extremely important. Any help would be incredible!!!!!!! Thanks

A:Old Hard drive new external drive problems

Please don't post duplicate threads on the same issue. You already have a thread going here: http://forums.techguy.org/hardware/543301-external-hard-disk-issue.html

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Okay for some reason the windows installation isn't recognizing the hard drive. Yet when I boot up it says theres a harddrive connected. I checked that the wires were connected properly already. Help would be nice.

A:Hard Drive Problems

What kind of hard drive, IDE or SATA? if it is SATA did you load the sata drivers during boot up?

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I installed a new hd and loaded windows xp pro on there successfully. When i boot i get a boot error. After about 30 secs it send me to a screen where it has a list of os systems. I select winxp pro and my os loads fine. I went into the bios and it shows i have no primary drive. I set it to auto detect and it still finds nothing. Is there any way to fix this. I have reset the jumpers for master and still no go.

A:Hard drive problems

Are you trying to dual-boot like with Linux? Can't figure out why it's giving you a list of OS's to boot from, unless it's that.

Do you have a slave drive present? If no 2nd hard drive, then you should configure the jumpers on your hard drive to "single" instead of master. I believe you must have a slave drive in order to configure the first drive as master.

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I not so recently acquired a P5P800 3GHz HT machine with 2Gb Ram. I tried putting in a new HD with 300GB on it, but the computer only reads it as 120Gb. I'm short on space now, and need an answer to why this is happening. I'm running xp w sp2. The sp2 was downloaded off the internet, and did not come along with the os. If you need further information, or can give me an answer with the existing, I'd appreciate it.

A:Hard Drive Problems

Was it a new 300gig drive you installed? If not then how did you prep the drive? It sounds a bit like you may have a hidden partition on the drive.

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last nite I heard a strange sound coming from my hard drive. I ran scandisk ( thorough) and it found a few things and fix them. Then I tried to run Defrag. Every time I start it, it stops and says there are errors on my hard drive, run scandisk to fix them and then run defrag again.

I did that twice and cant get defrag to run.

1. What should I do
2. How do or what makes hard drives get errors?

A:hard drive problems

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I reinstalled Windows today due to a supposed hard drive failure. I have two hard drives, one which had all of my things on it, and one which, now, has the newly installed version of Windows (It had nothing on it prior to the Windows installation). I connected the formerly empty hard drive and set it as my master drive and connected my former "everything" hard drive and set it as my slave drive. I cannot access anything in that drive via Windows Explorer.

Any help is appreciated. I promise.

A:Hard Drive Problems

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Hey all,

I have a Toshiba Satellite C650 Laptop running Windows 7 64-bit, and about a month ago I turned it on to find that I could get into Windows. I tried Safe Mode and even Startup Repair, but I would always get stuck at a black screen with a moveable mouse cursor. I have tried using a repair DVD (iso's downloaded from NeoSmart), and that would get me into Startup Repair, but it would always get stuck, saying that there were missing drivers.

I am now trying a Windows 7 Installation Disc (iso also from the internet), and I can only start the installation process if my BIOS settings are as follows: SATA mode is set to Compatibility and the boot order is set to HDD/SSD first and CD/DVD second. When I get into the installation process, I get stuck at the "Where do you want to install Windows?" page, where I can see three disk partitions:
Disk 0 Partition 1 (Total Size: 1.5 GB, Free Space: 1.5 GB, Type: OEM (Reserved)
Disk 0 Partition 2 (Total Size: 286.0 GB, Free Space: 286 GB, Type: Primary)
Disk 0 Partition 3: HDDRECOVERY (Total Size: 10.6 GB, Free Space: 970.0 MB)
The page says, however, that "Windows cannot be installed to Disk 0 Partition X" for every partition. When I click "Show details" for partition 2 it says "Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu." For partition 1 it says the same thing... Read more

A:Hard drive problems...

Did you try setting the BIOS values to a "failsafe" or "default" mode?

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I have a couple of questions and problems that i hope you guys will be able to answer.
First, If you back up your hard drives, where do you put the file that contains the drives because if your hard drive crashes won't those files go with the hard drive no matter were you locate the back up files.
Second, My computer was fine a week ago. It was running fast showing no problems, but in the past couple of days I have been downloading files like crazy games, virus protectors, nero, tools, and other stuff. The computer started to slow down. So I took a day to scan the computer and delete the files. I have four different scanners that I use to scan. Mcafee, Super Antispyware free edition, A-squared Anti-Malware, active panda 2, and one other that is online. I didn't find anything. I then used CCleaner to make sure the recyle bin was clean. Once I did all of this the computers didn't get better it continued to drop in speed. One day later it takes about 1 to 2 minutes to load up the password enter box. Then about 1 to 2 minutes to pop the applications up. I know I didn't touch any important files because I have cleaned the computer like this once or twice and got it to run very fast again. Once the computer had loaded the applications take forever to run and get going. I will open my PC pitstop Optimize and it will open, but open all white and then go unresponsive. Same for CDBurnerXp. The internet takes sometimes to load, but its the same speed. The CPU is runn... Read more

A:Hard Drive problems help

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My PC crashed four months ago with the classic blue screen and IRQ
messages. I eventually got into safe mode and backup critical
files(thank god !). The PC kept resetting so i had to reinstall
windows. This was very problematic with the reinstall failing numerous
times. Eventually i got win xp home reinstalled, but with two versions
on the hard drive ?! So when i start up the computer i am offered two
versions of win xp to run, i always choose the second. Checkdisk shows
four clusters/segments which are unreadable or damaged. I think the be
st course is to replace my Hard drive. Was is the best way to do this ?
buy a external HArd drive, backup(Is there a windows procedure for
this) and then install a new hard drive and load everything onto this ?
Also i have been having USB problems at the same time. Sometimes my pc
does not detect a keyboard, the wayonly around this is start the PC
with only the keyboard connected .

A:Hard drive & USB problems

You may want to test your memory and drive to be sure what the problem is. Bad memory can appear to be almost anything else, even a bad drive. If it turns out that you need a new drive, you can just install the new drive and then install XP (the best idea since there is no telling how damaged the current installation is), or you can clone the old to the new and then just put the new one in (with an external USB enclosure that you can later add a drive to and use for backup, drive images, or storage).

MemScope (Floppy and CD images.)
Microsoft Memory Test (floppy or CD ISO image)

If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.

Free Hard Drive Testing Applications:
Manufacturer's Tests
HD Tune
CheckDisk 1.03 (Marks bad sectors as unusable.)
HDAT2 (Diagnostics and bad sector recovery)
MHDD Low-level Diagnostics
EaseUs Disk Copy (Copies disks or partitions)
CloneZilla GParted LiveCD (Complete partitioning and drive imaging/restoration tools)
Partition Saving
PCI CloneMaxx
Drive Image XML
copyr.dma (Copies disk with bad sectors for recovery)

Commercial Apps:

[email protected] Disk Image
O&O DiskImage
Acronis True Image Home
Farstone Drive Clone (Drive image, snapshots, file/folder backups.)
EAZ-FIX Professional and Easy Image
Drive Snapshot
ShadowProtect (Also online backups.)
Keriver Image
Avanquest Copy Commander
Paragon Drive Backup
N... Read more

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Hello, I've just set up a RAID1 configuration using two 750GB Samsung F1 HDD's. Also on the scene is a third 750GB HDD which is currently redundant but will be used to create a backup of the other drives. On top of that I have a third HDD installed (1TB) for backing up everything.


The problem is that I have started to notice my PC freezing up, whilst the hard drives start to seek. This can be whilst playing music, browsing the net, scanning for malware and so on. I accept that it may be because of a combination of all of the above at the same time, but the freeze time is around 4 seconds (surely this shouldn't be happening). When the drives start to spin they also make a noise, which is kind of clicky (as far as I have noticed they only make the clicky noise once).

What does everyone think?

A:Hard Drive Problems?

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I wanted to use my old ata hard drive for extra storage, my new one is sata. At first it had windows on it but it worked ok anyway. I downloaded maxblast 4 (it is a maxtor) and had it format it and set it up as a storage drive. Once I did that my boot time went way up.

When it gets to the blue screen it sits there for several seconds and then when it gets to the desktop it sits there. Total for cold boot well over a minute and warm boot is faster but still not right. If I disable the drive it boots normally.

I don't know what to do but this must be avoidable somehow. thanks

A:old hard drive problems

If you hook up just your old sata does it work fine? Have you updtaed your bios?

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Hi There,
Ive Recently Added A 120gb Maxtor HD To My System And Have A Problem, I Will Try To Explain.

My Computer Has A 40gb Main Drive (C Drive) And Is Running XP

For Reasons Of Backing Up I Have A Removable Caddy Containing A Maxtor 40gb Second Hard Drive And Once A Month I Back Up "My Documents" This Drive Works Fine After I Press F1 When Prompted On Start Up (The Drives Priorities Have Changed Warning)

My Problem Is That I Now Wish To Use The 120gb Maxtor For Back Up, The Computer Found It But Said It Was Incompatible With Xp, I Let It Install Anyway But It Does Not Appear In "Explore"

If I Try To "Add New Hardware" It Shows Up In The List And Says It Is Working Properly, But I Cant See It?

Any Ideas?

A:Problems With New Hard Drive

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Don't ask me how, but I recently got a virus (scit.exe) on my system. after a bit of searching online I found an anti-viral software called reg-run. Brilliant! Got rid of virus very efficiently. So efficiently that it got rid of a few important things with it. Along with a few files (no getting those back), I also have the following problems I need help with:
- My Computer shows no Hard Drives
- Typing C:/ in the address bar works fine but D:/ (my CD drive) does nothing (Please Insert Disc) *
- Inbuilt Search is gone but Google Desktop is ok
- Run is gone but is there in task manager. D:/ still doesnt work
- No Autorun for CDs
- No Ms Word but Ms Excel is still there
- It wont read CDs at all unless its a game that was installed already, in which case it works fine. *
- And my SoundCard isn't working. Stac97.sys Sigma Tel C-Major or something is gone too!

The ones with the * are big problems, I've tried System Restore and I've had as much luck as, well, something without very much luck.

Please help me! Even if you know a solution to one problem!

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