i have windows 10 downloaded but i can update it it says there not enough space on notebook so what can i do to sort this problem out any ideasRead other answers
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
so i was going to get on my pc (hp-stream-11-d000-notebook-pc ) to play mine craft and it was loading up and the _ thing was in the corner like normal and the hp logo poped up and the screen went black and the _ thing poped up again and it just repeats over and over again i have tried the vents (nope) supply power (nope) and turned it off and on (nope) and it all wont work any ideas im pen to any ideasRead other answers
while trying to download and update to windows 10 i keep getting stopped at Note enough space, its saying i need 5GB of space. my RAM is only 2GB. does this mean i cant get windows 10? or must i get an external hard drive?
shannel First of all, you're confusing memory with disk space. The Win10 Upgrade typically needs 20GB of disk space, and as your laptop most likely has only a 32GB drive, it has nowhere near enough space to do the upgrade. Second, the 2GB you mention is system memory, which is totally unrelated to disk space. Personally I would advise strongly AGAINST doing the Win10 Upgrade, as it is a LOT of work and even when that's done, folks have complained about later, not being able to apply the Cumulative Updates, and there is a BIG one coming out the beginning of August! Here is a link from somone with a similar model who did perform the upgrade: How I was able to install Windows 10 on HP Stream 13 (32GB S... - HP Support Forum - 5179626Read other 1 answers
I bought an HP stream notebook for Christmas last year with Windows 10 , and I got a virus on it a few weeks ago and tried to reset it and I say it down for like 2 hrs and it was still frozen at 1% so I turned it off. When I turned it back on there would be a line at the top and then the HP welcome sign would show and then it would go black then turn off ( the power light was still on) and then continue to restart over and over. I tried pressing f11 to go and reset it but every time it says "there was an error resetting your pc" at about 44% and the diagnostic test found nothing. PLZ HELP
Hi, the Windows 10 installation image is available for download from Microsoft if you want to wipe the disk clean and do a fresh install. There are instructions here.Read other 5 answers
Won't boot flashing LED on caps lock keyRead other answers
I was updating bios and it got stuck now I cannot get the windows or bios but can't get to system recovery but saying cannot refresh or restore anything or repairRead other answers
I've just completed a very frustrating restore of my son's stream 11 notebook. This started after several hours of fighing with Windows update and the tiny SSD. I managed to get it updated, but the trackpad stopped working. This is not a hardware problem since booting into the recovery system, the trackpad worked fine. I tried to free additional space, but eventually gave up, opting to reimage it. I backed up the user data and restored it using the recovery image. This went fine. (I was frustrated, though, to learn that the Office 365 install, which had also been working just fine was no longer available and I could no longer active to reinstall it.) So, at this point, I had a functional notebook. I could not, though, get Windows update to complete. It ran for over 24hours with no indication of any progress. I downloaded the Windows 8 Standalone update utiltity. This managed to kick-start the update process. There were 155 updates that loaded. These seemed to complete with no problems. Another run of the normal Windows Update process (via Control Panel) found more. I kept at this a couple of more runs. The last time, though, the trackpad stopped working. I could not figure out which of the updates caused the problem. None of these were for the Syaptics driver. I proceeded to try and reinstall the driver, using the package from HP's site. This didn't help. I tried Windows Restore. Only 1 Restore Point was available. ... Read moreRead other answers
For the last week I have been having issues with streaming video. Vimeo is an example of a site I am having issues with. It seems that instead of streaming as the video is downloading my system waits until the video is downloaded completely and then starts to play.
I have tried uninstalling adobe flash player and its the same. I have tested on both IE, Chrome and Firefox all with the same results.
It is not my internet connection as I have other systems that work fine and Ive tested my surface on multiple networks again the same results.
It is happening on the majority of sites that have video. Vimeo is a good example and facebook videos also present the same results. Youtube however does not seem to have the problem. I can only conclude that this is due to youtube using html5 instead of flash?
A couple ideas to try. Put your pointer up to the very top left corner of the screen. If any apps are running in the background a little box will pop up. If so go and close everything down. It could be there are a ton of apps running you don't know about.
Second thing is click ctrl shift esc and open the file manager. Click on performance and see if your CPU and memory are being overused. If so you can click on resource manager and it will show you the programs listed withthe biggest users at the top.
I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help.
Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.
I'm running Windows 10 (64 bit) on my Stream 13. However the memory is now full and I can't install any windows updates. I have looked online but all help is about upgrading to Windows 10 - I have already done that. I am successfully running Windows 10, just can't update it. I currently have 305MB of free memory... that's it! - I have all my files, apps etc. on the D:/ drive. The only thing installed on the C:/ drive is Microsoft Office.- I have done a Disc Clean Up and deleted all temp files, emptied Recycle Bin etc. What else can I do? I've read about deleting the partition, but I'm not sure how to do this and if it will help.
Hello, Thank you for posting in the HP Support forum ! Welcome onboard ! You may want to review this thread >> http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Storage-space/td-p/5619043 1. Perform all the steps mentioned there2. Run TreeSize view and review what takes most of the HDD/SSD capacity - you may post screenshot so that I can check it 3. Please, provide log of HJT app so that I see what software is installed on your machine and what runs with it.Download Trend Micro's HiJackThis app:https://sourceforge.net/projects/hjt/ Save and run the exe file. 3.1) Click on "Do a scan and save log file" buttonAfter scan, if a log file pops up in Notepad - that is excellent. If not, choose "Save log" button and choose to save the log file somehwereThe log file - open it, choose "Select All" (CTR + A) , then copy it and paste it all here in your next reply. 3.2) Open HiJackThis app again - in the Main screen , choose "Open the Misc tools section".Choose "Open Uninstall Manager" button. Choose "Save list" button and specify where you would like to save this log. When you press Save button a notepad will open with the contents of that file.Copy and paste all the info and place it your next reply You can now close HiJackThis and delete it. Looking forward to your reply.Read other 1 answers
I also see myself eventually running out of space, even though I install all programs on an SD card and clean up files on the main drive on a regular basis using every possible method. I think one or two big Windows 10 updates will mean the death of this machine. Maybe I have been reading all the other previous posts in this support forum improperly, but I was under the impression that Windows will fail to boot if the recovery partition is deleted because of the way the HP Stream is set up, as it uses some of those files for it to run, in order to save space. Now my computer is a different model, an HP Stream 11 (It is the latest model, a Model 11-r010nr) with a 256 MB EFI System Partition and a 864 MB Recovery Partition . So are you saying I can remove the recovery partition as noted in your instructions below without any issues, and the operating system will run properly as usual? (NOTE: I already made a backup of that partition to a USB drive): http://support.hp.com/us-en/document/c00810279 Thanks, PJC
Hi @pjc123? With regards to your post in >this thread<, I moved your reply and created a new topic. Reasons are this will have better visibility, it will be your own thread and the notebook is a bit different model. Thank you for posting in the HP Support forum. Yes, deleting the recovery should not influence your ability to boot the computer if you do it the proper way following the standard instructions from HP >> http://support.hp.com/us-en/document/c00810279>> http://h10032.www1.hp.com/ctg/Manual/c04501162>> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Stream-11-How-to-remove-the-reco... Please, create recovery USB drive (page 70 of manual) and when ready, remove it (page 74 from the Manual).Prior to removal, please also back-up manually your most important documents, pictures, music to external device just to be on the safe side.Hopefully, this will free up some big space. Did you try the other things suggested here>> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Stream-13-can-t-UPDATE-Windows-10/td-p/5660731and here >> http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Storage-space/td-p/5619043 before deleting the recovery partition ? Looking forward to your reply.Read other 3 answers
I have Windows 10 loaded on my 32Gb Stream 13 and there is an OS update waiting to be installed. When I try to do the installation I get an error message saying that there is not enough disk space to do the install. I get an option to use an external disk to allow the install to proceed. I have a 64Gb microSD card installed and I also tried using an external usb hard disk, but I still get an error message saying I don't have enough space on the C drive. I've tried to get rid of files and programs that I don't need, but I still can't free up much disk space. I've also tried to identify Windows 10 files that aren't really needed but I haven't been able to figure out what's safe to get rid of. Can anyone offer any suggestions for how to get the Windows 10 update to complete?
Same issue here. Nighteen and a half gigs used out of twenty available on the SSD. In order to update to V. 1511, 10586 it requires a min of 5 GB. I have no apps installed and no additioanl programs. Heck, i cant evern install offcice 365 which i pay for. What do we have to do to install the update? Inquiring , and frustrated minds, would like to know. It is a nice laptop but it is really terrible that with the updates it takes up most of the SSD drive space. To the great all knowing HP gurus Please provide solution. ThanksRead other 3 answers
my hp notebook pc 13 wont start up after the splash screen shows. it doesnt show any error messages. the model number is: 13-c120nr i dont know what to do it wont let me do anything and before it did this i factory reset it and since i did this it opens up shows the HP splash screen then the screen turns grey then black and then restarts help would be much appreciated plz helpRead other answers
I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office. There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle. The notebook has a 28GB hard drive and 3.58 GB are free. I cannot run the Windows 10 update with so little free space on the hard drive. I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete? Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?Read other answers
need help with my hp stream 11-d015na,need a pcl encryption cotroller driver.or a recover tool. tackpad no working driver missing.tried on hp website.no drivers for my model.CAN SOMEONE HELP ME OUT.JOHN
Hi,Here is the page on hp support site for your model:https://support.hp.com/us-en/drivers/selfservice/hp-stream-11-d000-notebook-pc/7372144/model/8254983 Hope it helps,DavidRead other 1 answers
Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!LouieRead other answers
I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out
Hi, Please try the following manuals: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.Read other 4 answers
Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your timeRead other answers
So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?Read other answers
I want to know what kind of micro sd card is better to use for an HP Stream 13 4G? And what kind of stuff can I put on the micro sd card? My memory is almost all full because of the updates, could I put some of the stuff in the sd card?
Hi Lori, I use SanDisc Memory card for both my Laptop and Camera.. Its really good.. Compact And excellent performance.. I would suggest u to by a 64GB or 128GB Memory card for storage.. But 128gb sd cards are more than 2 or 3 times expensive than the 64gb memory cards.. 64gb would cost u around $30 but 128gb would be costing around $70 or more.. So, wat i would suggest is to buy an 1TB External Hard drive which would cost u around $50... Western Digital and Seagate are good.. I prefer WD and i own one..So u can do like this - keep a budget of $80 and purchase a 1TB WD Ext HDD and a 64 GB micro SD card.. (Product pricing may vary).. But remember this - Internal Hard disc or the External HDD, both a very delicate.. Should be handled with atmost care.. You Drop down your HDD once, thats it, its gone.. Dead.. But Memory cards are strong, can handle Drops, bumps and pressures.. And yes, i both HDD and mmc, u can store Media files (Pics, Movies and Songs), Software files (exe files only), games and other documents.. But u can not "install" Softwares or games into mmc ot ext HDD, there r chances that it wont work.. Also mmc are Compact but Ext HDD are not.. So upto u to decide.. Mark this Reply as "Accept as Solution" if it solves your problem. Click "thumb up" just to say Thanks..Good Luck!! - RajRead other 7 answers
My HP Stream Notebook PC 11 11-d010na won't power up, AC led is white and pulses brighter white three times and this repeats. Power switch lights up but nothing else happens. Battery was about 75% when shut down last evening. Purchased March 2015.
Have you tried the hard reset procedure in the following HP document?http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7639703/document/c0471847...Read other 1 answers
Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.
If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges. Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.Read other 2 answers
Hi I'm having a hard time getting my hp stream notebook Windows 10 to boot up, it comes on and go to the hp screen and goes out but it want boot up, how can I fix this problem.
Below shown link might come handy to troubleshoot this issuehttp://support.hp.com/us-en/document/c03518165 Or http://support.hp.com/us-en/document/c04718479 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KRead other 1 answers
Just bought an hp stream laptop this last month...about 5 days ago my laptop started to shut off without warning while in use about evey 10 to 15 minutes...does anyone know how to fix this issue...it is very annoying because i have to study for an exam and the **bleep** thing just wont stay on any more...ive tried a hard reset and tried to update the BIOS but couldnt...nothing worked...please if anyone knows how to solve this problem it will be greatly appreciated...thanks..please HELP....Read other answers
I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?
Hi, HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card. It is listed in the overview of the computer specification Store it in the cloudGet 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2 http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=featuresCheers!Read other 4 answers
I've just scanned my HP STREAM NOTEBOOK 11-015na using Kasperski System Scanner and, it's shown that the PCI Encryption/Decryption driver is not installed. It was installed the last time I looked so, how do I find said download(s)? Any assistance will be gratefully accepted!Read other answers
My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.
Do any lights stay on when the screen goes blank or does everything go dark? It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics. You might try restoring Windows back if that is what is not working using the F11 system recovery option.Read other 2 answers
When I turn my laptop on, a white dash appears in the top left corner, then the Hp logo appears and my laptop goes black. this cycle continues to repeat itself until my battery dies. I've tried nearly everything, and every time i try to reset my Pc it tells me I cannot reset it. Please help. I need this laptop for school.Read other answers
My HP Stream Notebook PC 14 keeps shutting off, as in the screen just goes black. I can try turn it on, sometimes it turns on for a few seconds then turns off, other times it just works as normal. But now and then, I can't use it at all because it just won't turn on. Strangely, when it does turn on, the cursor usually isn't on the screen and only appears after about a minute. It's fully charged and I have the charger plugged in. It has enough memory, and I have seen problems like this where laptops have overheated, but the HP Stream Notebook PC 14 has a solid state drive, and it never feels warm. Any help?
I have resolved my issue. The problem was that the laptop casing near the area of the power button had become a little bit loose. Everytime I moved the laptop it must have activated the power button and turned if off. I had a look on the underside of the laptop, and found a screw underneath one of those rubber stickers in the corners. It turns out that it had loosened itself over time. I screwed it back in, the casing is now more tight, and the problem has stopped occuring.Read other 4 answers
I bought my HP stream notebook off my sister in law about 8 months ago. It was pretty much brand new, had nothing on it, and I needed it for school. I do not download music, movies, or anything like that. I have only used it for social media, school and watching some videos. When I first got it my sister in law had forgotten her password to delete her account as an admin off of it, so I just created another account. However it's having serious issues. Firefox and edge crash constantly, it won't allow me to do a system restore, and because she was the main administrator it blocks me from making some changes. While it's turned on a lot of the icons are not visable, also the low disk space error pops up all the time. I have deleted as much stuff as I can. What is the problem and what can I do?? When I try to do a system restore it says I do not have any previous check points and won't allow me. I have a very good virus protection through my internet provider. It says there is no virus.Read other answers
I have a HP stream 11 and it turns on but it won't leave the start up screen. It turns on and the logo pops up then it shuts off and does it again. I tried to factory reset it and it has failed twice. I tried everything else and nothing is working. I really don't have the money to pay for an expensive repair and I need this laptop for school and work.
Hi, Are you able to get past BIOS/UEFI screen? After that to Windows setup screen? Please test your hard drive and memory (extensive testing) by tapping F2 key as soon as you power on laptop from System Diagnostics. Let it finish. If all tests passed proceed.It is a very economical notebook. Therefore manufacturer has cut down many standards like hard drive storage capacity, RAM, processor to name few. This makes Windows installation tough especially Recovery process as it uses more resources.I would suggest you to clean install Windows using Microsoft windows media creation tool by creating bootable installation USB.Get the exact version of Windows that came pre installed with this notebook -->Windows 8/8.1: Option 1https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.htmlWindows 10: Option 1https://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.htmlDownload, save additional drivers from your HP support page.RegardsVisruthRead other 1 answers
I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16. I'm hoping someone e here can provide insight. When I turned my Stream on this afternoon, it wouldn't boot. Odd, since it was fully charged last night, so I went ahead and plugged it in. Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity. What precisely does that mean? I am able to use the notebook as long as I keep it plugged in. Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging. The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development. The notebook is only 15 months old. Is there any way to salvage it or am I looking at buying a new one? I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?
When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!
"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Help, please! I have had my notebook since Christmas and hadn't had any issues until today. I watched Netflix last night and closed the top, as I usually do, before bed, and when I woke up it wouldn't turn on. I tried to leave it plugged in to the charger and trying a couple of hours later, but no luck. There hasn't been any damage, so I'm not sure what the problem is. Any help is much appreciated!!
Hi! Some Times You Need To Do This Unplug The LaptopTake Out The BatteryPress The Power Button 15 Times And Then Hold It Down For 30SecondsPut The Battery Back In The PCPlug The PC Back InAnd Try To Turn It On Good Luck!Regards: 1029rjmenvy17tPlease 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your ProblemTo Help Other People Find This and Help Them Fix the Same or Similar ProblemsRead other 9 answers
Hello. Message appearing saying battery power too low even after it has been fully charged. Notebook was bought in July 2015, any help is appreciated.
Hello edgrimes, Welcome to Forum !! You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
My OS is 32 or 64. I don't know how to find that. I have installed 13 apps on my new notebook and the storage is full. I can't download anything. I have read that you can add an sd card for additional storage. How do I do that? I've gotten rid of a few apps and do the disc clean-up daily, but nothing really helps. I am a novice user who searches the internet and I store photos of the grandkids. My apps are news and facebook/messenger. So far this thing doesn't do me much good. Any advice?
On the left side is a card slot. You put one of these in the card slot. An SD card you can buy at any office or camera store. To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: Press in on the card it until it pops out Once the card is in the slot it will show up as a device and you need to give it a drive letter, generally D: After that, you can move all the files in your libraries (documents, pictures, etc) and your downloads folder to the SD card. This tells how generally: http://www.makeuseof.com/tag/how-to-increase-storage-space-on-windows-8-1-devices-with-sd-cards/ This says Windows 8 but the process is similar in Windows 10. This is also helpful: http://www.tenforums.com/tutorials/8822-library-save-location-set-windows-10-a.html And this: http://windows.microsoft.com/en-us/windows/redirect-folder-new-location#1TC=windows-7 When you install an application, many of them will give you the choice where to install during the process. By default they want to install in C:\program files. Put a program files folder on the SD card and then you can direct program installs to the SD card where you are given the option. You might even uninstall some of the ones you already have and reinstall them on SD card. Post back if you need more help. If this is "th... Read moreRead other 1 answers
Okay so I factory reseted my Laptop and so when I turned it on it woulfld show the HP screen, a blank screen, and then a black screen and it kept repeating that order and wont go passed. You cant remive the battery and im sure I tried everything. help.Read other answers
I do not have enough space to allow Microsoft upgrades. I have wiped everything clean and still no space. This has been a problem for several updates now. How do I increase the hard drive?
Correction I have a windows 10 64 bit operating systemRead other 1 answers
Hi,Is there anyone that can help this un technical person please?I have a HP Stream notebook 11-r000na (energy star) not sure what window system it's on..possibly windows 10.I had resetted it to factory settings erasing all my files etc to pass on to a friend having bought a HP computer last week.However I need to get it back up and running so I assume need to get it into recovery.I don't have any recovery media to reboot nor for some reason I can't download the recovery software on my phone or new computer.I have turned off,pressed F11 and get the options screen up but don't actually get the recovery manager option on the screen.I have tried for 3 days on and off to resolve this and even looked for a technical support number as was willing to resolve this step by step over the phone.If there is anyone that can help me I would really appreciate it as I'm losing patience.Apologies for the long message and thanks to all that respond in advance
@Samboo78 Hello;Allow me to welcome you to the HP forums!I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?This is important as the recovery/reset method is different for the two situations.We can proceed when you provide the answers.Read other 2 answers
Hi I am going to buy a "HP Stream 11-Y013CA Bilingual Notebook". based on the specification, it has only 32 GB storage. I think it is total avialble storage capacity an dwant to know how much actual storage will be availble after installing Windoew 10 an dother pre-installed programs. Thanks
Hello, Everything is soldered to the motherboard....the CPU, RAM and hdd all three so the only way to upgrade would be to replace the motherboard which will cost more than the computer did. Nothing is end-user serviceable...it is a closed system. Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
Keeps saying my password is wrong, have gone onto the site and reset it from another pc yet still says its wrong chuckleRead other answers
I am looking for this driver, pci encryption/decryption controller driver. I have tried using the support assistant software without results and manually downloaded and installed all the drivers from the support page. Thank you.
Hi,Please try this:https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-stream-11-d000-notebook-pc-with-datapa...RegardsVisruthRead other 1 answers