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windows genuine activation issue error code 0x8004fe21

Q: windows genuine activation issue error code 0x8004fe21

started getting this error about a month ago. followed microsoft directions and purchased new key but still getting error.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PTHW2-QYR49-7C96V
Windows Product Key Hash: XhCPIMUe8AVsU/CCpBmKNcD3f+E=
Windows Product ID: 00371-851-1614754-85869
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EE701B21-8F78-4AF7-8FCB-D8DEF864A71E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EE701B21-8F78-4AF7-8FCB-D8DEF864A71E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7C96V</PKey><PID>00371-851-1614754-85869</PID><PIDType>5</PIDType><SID>S-1-5-21-2858169464-4041818996-329828848</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8730w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PAD Ver. F.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>A7BB3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-851-161475-00-1033-7601.0000-2292014
Installation ID: 006641490574447202851491400923660085227882866315495225
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7C96V
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/18/2014 5:59:46 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:14:2014 19:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAEABQABAAIAAAACAAAABAABAAEAeqg89SiM7DnEpXp/6Hrm6g4omCeypBrsQNA0qmywWEaeHkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 30EC
FACP HPQOEM 30EC
HPET HPQOEM 30EC
MCFG HPQOEM 30EC
TCPA HPQOEM 30EC
SSDT HPQOEM SataAhci
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SataAhci
DMAR 
ASF! HPQOEM 30EC
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci

RELEVANCY SCORE 200
Preferred Solution: windows genuine activation issue error code 0x8004fe21

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A: windows genuine activation issue error code 0x8004fe21

There's no problem showing in your report - Windows is properly activated and was validated on 14th August.

Are you still seeing the notification?

Read other 3 answers
RELEVANCY SCORE 108.4

Hi,

I have Windows 7 Home premium and running for many years on Dell 1558. Its genuine and shipped with Dell laptop and all of a sudden it throws this below error:

Please advise and TIA.



and MGADiag report is

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-*****87-*****
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FEB81DF1-CC50-4418-B67A-7733A4FF6B82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
... Read more

A:My Windows 7 reporting it isn't genuine, Error code 0x8004FE21

There is nothing amiss that I can see in your MGADiag report.

The system is activated properly, and was validated today.

I can only think it's the result of a 'race condition' - where something gets in the way of the Software Protection Service.

Does the notification come and go?

Read other 5 answers
RELEVANCY SCORE 108.4

Hi,

I upgraded the hard drive in my Acer Aspire notebook a month ago, successfully activated Windows and was running fine until a couple of days ago. Now I am getting the seemingly common (in this forum) Windows not Genuine error. I have attached the output from MGADiag below.

For reference, the Acer Aspire notebook is 3-years old, came preinstalled with Vista together with a free upgrade to Windows 7 when it launched, which I installed 2 years ago. Running fine the last 3 years.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DB84F31-E106-4679-9C0E-CB1E451092C1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTr... Read more

A:Windows 7 not genuine error Validation code 0x8004FE21

Yep - it's probably the Intel drivers that need updating.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412
Once complete, please reboot twice, then post another MGADiag report.

Read other 7 answers
RELEVANCY SCORE 107.2

Tonight I received a message to the effect I now have counterfeit Windows. This was after taking a bunch of Windows updates last night. The error code is 0x8004fe21

The MGADiag dump is pasted below. I also pasted a list of the updates that were installed last night.

Per this thread, there have been issues with Update for Windows 7 for x64-based Systems (KB3004394). This post suggests uninstalling KB3004394 and hiding it from the update list.

Is that the correct action on my system? Thanks for any assistance.

/cb





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3E99918B-9E17-44AD-8F52-852363D81A1C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
... Read more

A:KB3004394 breaks Windows genuine (error code 0x8004fe21)?

Yes I would uninstall that update. Microsoft has pulled it from distribution as well.

Read other 9 answers
RELEVANCY SCORE 107.2

After some years working perfectly well the Windows 7 copy on my Dell 1720 Inspiron has begun failing the periodic validation checks. Re-activation of Windows reports back as successful, but using the MS validation check invariably reports the copy as non-genuine (it is!).

I have ensured the system is virus/malware free using various tools, checked (as far as my knowledge allows) that all drivers are up to date and tried some of the other suggestions I've read on this forum, but the problem persists.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YXD39-D2HPX-VGXCF
Windows Product Key Hash: LqAUZGr8bkHzbE70fgb602rig2E=
Windows Product ID: 00359-031-4611423-85605
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {831145E4-48BF-4F0B-A64A-C070E5049E61}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
W... Read more

A:Error code 0x8004FE21 - genuine Windows 7 fails validation

This may simplybe caused by a bad set of Intel Rapid Storage Technology drivers -

Installing theIntel Rapid Storage Drivers

try downloadingand installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want theiata_enu.exe download)

Once complete,please reboot twice, then post another MGADiag report.

Read other 1 answers
RELEVANCY SCORE 96.8

Windows 7 Professional x64 not genuine, Code: 0x8004FE21

I think that update KB3004394 can cause this problem. I wish to uninstall update KB3004394 with patch KB3024777, but the patch won't start.

I uploaded the CBS.log CheckSUR.log and CheckSUR.persist.log files to https://onedrive.live.com/?cid=E0BC4...E6926E1F%21130


Code:
Microsoft Genune Advantage Diagnostic Tool Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-7W4RC
Windows Product Key Hash: XOo9blMzUtr5kAAKOzVwJSY9pa8=
Windows Product ID: 55041-008-1345654-86129
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8DBDF312-0825-4096-AC6E-191E471E9352}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
O... Read more

A:Windows 7 Professional x64 not genuine, Code: 0x8004FE21

Validation Code: 0x8004FE21 - Microsoft Community refers.

Please stick to one thread or the other!

Read other 1 answers
RELEVANCY SCORE 96

MGADIAG Results

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MMHVR-7MQJT-PFXYT
Windows Product Key Hash: FWKX31sfusDVGhR3ZbvJonbeO2A=
Windows Product ID: 00359-OEM-9806372-43118
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {94313810-D513-4514-92F5-6A9FF30E21EA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7... Read more

A:not running Genuine Windows Validation Code 0x8004FE21

Check Installed Updates - if KB3004394 is installed, UNINSTALL it.
Reboot twice, then do a Check for Updates.
Reinstall the updates, then run the MGADiag report again, and post the new log

Read other 9 answers
RELEVANCY SCORE 96

Hi,
So I've had this machine for nearly 2 years now and just recently I started getting errors stating Windows wasn't genuine. I browsed forums and tried to find a fix before I decided to reinstall but so far haven't been able to stop it. Below is my diagnostic report from the Genuine Advantage diagnostic tool. Thanks in advance to anyone who looks and let me know of any more information I can provide.


Code:

-------------------------------------------------
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KT3XX-XDK6B-P7WP4
Windows Product Key Hash: aj+v3cE3lTr/t04G4XMBZQuIkcQ=
Windows Product ID: 00371-839-8840825-85642
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {945ED896-6A08-4D24-851B-BA150CF60715}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/... Read more

A:Windows is reporting it isn't genuine, Validation code 0x8004FE21

File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80004005]

This error usually indicates a permissions problem on the file concerned.
please run the following commands in an Elevated Command Prompt and post the results.

DIR C:\Windows\sppwinob.* /s
icacls c:\windows\system32\sppwinob.dll
sfc /scanfile=c:\windows\system32\sppwinob.dll
icacls c:\windows\system32\sppwinob.dll

Here are some instructions to maike life easier

1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 6 answers
RELEVANCY SCORE 96

I have been running Windows 7 Ultimate on a Dell computer for two and a half years. On Monday, a window opened saying "This computer is not running genuine Windows". The MGADiag report is below.

I went to the Intel web site and ran the Intel Driver Update Utility, which said my drivers were valid. Do I need to update the Intel Rapid Storage Drivers?

I also loaded the disk image backup of the previous day in VirtualBox as a virtual machine and ran MGADiag. The report showed that Windows was valid and showed no file mismatches or tampered files.

The only change I made on the computer before the problem occurred was to install Zoner Draw 5. I installed this program on the virtual machine and ran MGADiag again. The report showed that Windows was still valid.

Thanks in advance.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9DF22BED-2604-4114-A9CD-23EDE8AF44EC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation ... Read more

A:Not running genuine Windows - Validation Code: 0x8004FE21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 3 answers
RELEVANCY SCORE 94.4

Windows was working fine up until a couple days ago... It was activated and completely normal. I turned on my computer one day and i got the windows telling me to activate windows and the key that i had didn't go through because of the error code 0xc004f063.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {76F5E7F8-CB76-469F-B195-FB90C4E3BFCB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.d... Read more

A:Windows not genuine, error code 0xc004f063 during activation

Hello and welcome 323526 have a look at this mate and um some system specs would be good mate.

Windows 7 Build 7600 - Error Code 0xC004F063 when activating - Microsoft Community

Read other 9 answers
RELEVANCY SCORE 94

Hey everybody,
I've had this Alienware for a couple of years now, obviously with a genuine OEM version of Win 7 X64 installed on it but I suddenly started getting popups that my version wasn't genuine today after installing some updates....

I ofcourse tried to roll back with System restore first but that didn't help.

Afterwards I tried installing the little verify tool windows has online and that told me my version wasn't valid either so that was a bit awkward since they asked me to buy a new one.

If I check my system settings it still says it's genuine and I think I can even still download updates but I keep getting the popup in my face with a 0x8004fe21 error code in the corner.

So, I started googling a bit and the first thing I tried was the following:






Quote:
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator.
4) Type: net stop sppsvc (It may ask you if you are sure, select yes) Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe


That seemed to work, I got a &quot;Your version is activated!&quot; menu after a few seconds so I figured it was all good but it obviously wasn't.
I tried tha... Read more

A:Another 0x8004fe21 Genuine Activation problem

Many people seem to be having this problem after a recent update (KB3004394).

Uninstall it and see if that helps.

Suddenly Not Genuine Win 7

Read other 9 answers
RELEVANCY SCORE 89.6

I have recently been getting the above error.
My Windows OS is genuine and has been installed for a long time.
Can you advise on how to resolve?

Here is the MGADIAG report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {701F7FC7-24D4-4422-A9C7-E0A55B74AFD6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA... Read more

A:genuine windows error 0x8004fe21

It looks like something has corrupted the WAT update -


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

Read other 1 answers
RELEVANCY SCORE 89.6

Help! I have been getting the "Windows Not Genuine Error - 0x8004fe21" error message for the past few months. I have Windows 7 Professional 32-bit, SP-1. I have had the computer for over a year and this message started appearing just a few months ago. Microsoft was no help with phone reactivation or live help assistance.

I did not perform any hardware upgrades before this started appearing and have tried many other suggestions listed online (including many of the ones here listed by Noel)...still to no avail.

Any more suggestions? Thanks to anyone who can help!

Here are the results of my MGADiag report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BGF4Y-8H6XF-WWPJD
Windows Product Key Hash: zsosLf3IPuZKiVe5KQ7q+1l/2Ak=
Windows Product ID: 00371-OEM-8992671-00467
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06504446-3B64-4642-A370-8713A8C9E55E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cac... Read more

A:Windows Not Genuine Error - 0x8004fe21

So, I've spent the past few hours continuing to diagnose what is wrong. I tried a few more procedures I found online and think I've finally resolved the issue.... it was a lot of trial and error, but maybe one of you experts can tell me if my MGADiag report looks clear now.

Here's the new report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-R8JGQ-T98RW-JGBJG
Windows Product Key Hash: /ZZZ3pSp5FGzj8t4ZA5+2GmO/cY=
Windows Product ID: 00371-OEM-9315613-15427
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06504446-3B64-4642-A370-8713A8C9E55E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Si... Read more

Read other 9 answers
RELEVANCY SCORE 89.6

I got this computer 4 years ago from HP, and around January this year, I started getting this error. It was after some updates, I believe. Since, I've tried calling Microsoft twice, and HP once to no avail. I know my windows is genuine, because I purchased it from an OEM. So I'm wondering if you guys can help me out!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D1EB7326-E9FE-45ED-9357-377DD79E9C7F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x8007... Read more

A:error 0x8004fe21 - Windows not genuine

It looks to me like you have installed MUI Language Packs, using Vistalizator.
Please see the following post...
https://social.microsoft.com/Forums/...enuinewindows7

You need to uninstall ALL secondary language packs, leaving you with just the one native to that copy/install of Windows.

Read other 5 answers
RELEVANCY SCORE 89.6

So i have had this PC for well over 4 years now and within the last month, i have this error appear.
It happens twice a day at the exact same time
"This computer is not running geniune windows"

The software is geniune, the pc was sold to me with Windows 7 Home Premium but we purchased the Ultimate upgrade to work with SBS 2008

Is there anyone who has any ideas, because this error has me stumped?
It isnt causing any issues, its just becoming a nuisance

Thanks in advance

A:Windows Not Genuine Error - 0x8004fe21

Windows 7 Pro not genuine frustration (error 0x8004fe21)

Windows 7 Pro not genuine frustration (error 0x8004fe21)

Please read how NoelDP (one of our resident experts) solved this problem.

Read other 2 answers
RELEVANCY SCORE 89.6

I've had this HP computer since about 2010, and I am getting the Windows Genuine error for the last few days. Correlated, but not sure if causal, I did a round of windows important updates recently and never got the error before doing so.

Thoughts?

Thanks, Wes


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6024ABF0-B542-4739-B612-5F056DE00CBA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAdd... Read more

A:Windows not genuine? error 0x8004fe21

Hello guinnw, this is probably due to one bad update.

Try downloading this new update and reboot your PC.
https://support.microsoft.com/kb/3024777

Read other 7 answers
RELEVANCY SCORE 88.8

I have Gateway AIO almost 2 years old and recently after the latest Windows updates I got this problem. Any help would be much appreciated. Thanks,

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BFC1018F-FE12-4F34-86D8-284F83F1EAC5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diag... Read more

A:Windows 7 genuine validation error: 0x8004FE21

There is a problem with your Software Protection Service - something is preventing it from starting on demand the way it should.
Please use the following in an attempt to isolate the cause.

Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc

Copy and paste the output to your reply


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter K... Read more

Read other 9 answers
RELEVANCY SCORE 88.8

I am using a DELL laptop for last 3 years with Windows 7 Professional 64 bit. Suddenly from last few days I am getting Windows 7 genuine validation error with error code 0x8004FE21. I have gone through the previous threads of this forum (Windows is reporting it isn't genuine, Validation code 0x8004FE21). It didnot help me much as my results were different. Thanks in advance if any one can solve this issue. I have also attached the Diagnostic Report of Microsoft tool.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C39365C5-F2A9-4F07-ABE8-6C0FCF1AA0A5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x8007000... Read more

A:Windows 7 genuine validation error: 0x8004FE21

If this has been happening ONLY since Tuesday's updates, then...


See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

Read other 3 answers
RELEVANCY SCORE 88.8

My HDD crashed and I had to reinstall windows about a year ago and had to do a phone activation since online activation didn't work for me. It was all good till few months back when I started getting error popups with error 0x8004fe21. Also Windows update fails with different messages. Please Advise !!

Any and all help will be appreciated. Thanks in advance!


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XDMC6-G639X-97D92
Windows Product Key Hash: sFBmWfvj9hZwF5BY0r86fr0HZzg=
Windows Product ID: 00426-437-2553213-85203
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5C9F084-5C5F-47C2-9094-4CB7EA7328DD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x... Read more

A:Windows 7 Ultimate Is Not Genuine - Error 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 3 answers
RELEVANCY SCORE 88.8

Hello Everybody,

This is my first thread here so appreciate your patience and understanding.

Some time ago My Win7 Home Premium 64 bit starts displaying a message that it is not genuine anymore. I'm using all the time Kaspersky Antivirus - no any other installed.






Quote:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3CG4F-38VKB-G4HFH
Windows Product Key Hash: F3BihvnMmaiW7rKKdOvcIGgfsfQ=
Windows Product ID: 00359-OEM-9824874-35948
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9684F844-AD46-4FDB-834C-308EB61ADEC3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr ... Read more

A:Error 0x8004fe21 - Windows not genuine anymore

If KB3004394 is installed, please uninstall it.

If not, then
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 1 answers
RELEVANCY SCORE 88.8

I have read read multiple threads over the past two months since I started having this issue. None of the fixes I have seen worked, so I finally decided to use this forum. I have owned this computer since 2010 with no issues until September of this year.

Any help would be greatly appreciated.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {1E847707-02FA-4E79-9790-C34E68855942}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAE... Read more

A:Another Windows Not Genuine thread Error 0x8004fe21

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 9 answers
RELEVANCY SCORE 88.8

i get a little note in the right bottom corner saying that it isent genuine
how do i get it to stop because i can use my pc alright

A:Windows Not Genuine thread Error 0x8004fe21

here is the report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B3BD1CCE-64EF-4FAC-9854-8BA9C2B55545}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229... Read more

Read other 9 answers
RELEVANCY SCORE 88

First off, thanks for reading my post.

Second, apologies if the answer already exists on the forum. I've searched the forum for related posts for this issue & code, I got about 400 hits. I went through about a dozen with no luck (plus other non-sevenforums Google searches), so I'm posting.

My computer description is in my profile: self-built in 2011, running Win7 Pro 64 (OEM, purchased on Newegg, quite confident it is legit). Until a few days ago, I had no issues with Windows Activation. I believe it was on Dec 10 that Windows Update picked up several updates, apparently for Office 2007. After that update, I began receiving the alert that my computer was not running genuine Windows with the error code 0x8004fe21. See attached screenshot. Yet under the System panel, it shows as activated.

I have tried several fixes so far, none have been successful in resolving the issue:
I uninstalled the Windows updates I received around Dec 10.
I uninstalled an old copy of Office (pre-2007). I use LibreOffice.
Based on several recommendations on this site & others, I updated the Intel Rapid Storage Technology driver to the most recent posted on the Asus site for my mobo (V10.5.0.1026).
I've repeatedly tried the "Resolve online now" link to the /genuine/validate site on microsoft.com. On IE11, it tells me the browser isn't configured to run the required script and asks me to download legitcheck.hta. I never use IE, so I went to my default Firefox where the page... Read more

A:Windows Activation alert "not running genuine Windows" (0x8004fe21)

I also have this annoying Windows Activation alert. I've tried everything that's been suggested on here with no success. grrrrr

Read other 9 answers
RELEVANCY SCORE 87.6

I have a computer that's 3-4 years old now and in the last couple of weeks has been giving me a popup alert saying 'This computer is not running genuine Windows' with and error # 0x8004fe21.

I have called Microsoft telephone activations and was asked to run 'slui.exe 3' from the command prompt and re-enter the Windows product key (from the computer case), which I did and it successfully activated. I restarted and everything initially seemed fine, but now the message has returned.

The MGADiag report (below) shows a number of 'File Mismatch' errors - but I'm not sure what to do about it. Any assistance would be greatly appreciated!



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KWCCR-KRXFC-32CJM
Windows Product Key Hash: lqrr1lQUkZfJlNC528E/53raqu8=
Windows Product ID: 00371-OEM-9305396-62912
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7DABE994-67A9-4B8C-8292-4327982D19BE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP N... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 9 answers
RELEVANCY SCORE 87.6

I have Dell XPS 8500 running Windows 7 Ultimate 64bit without any issues since December 2012.
In the beginning of April I start getting this pop-up saying about genuine Window. Tried to google for some solution with no luck.
Please, let me know if there any way to fix it. Thank you.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B46D950B-C5D4-4EFF-8723-D11DA2E72AC9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

  
Quote: Originally Posted by akhriste


Please, let me know if there any way to fix it. Thank you.


Hello Akhriste, welcome to the Seven Forums.

Yes, there is an easy fix: buy a valid, legal copy of Windows. Your's is counterfeit, pirated.

Kari

Read other 9 answers
RELEVANCY SCORE 87.6

Hi,

I'm having the same problem as some other people with this popup telling me my Windows 7 copy is not legal.

I did some research and tried to uninstall KB 3004394 (didn't work), then tried to install KB 3024777 (didn't work either). I phoned Microsoft twice, first the activation people reactivated the copy, but the error kept appearing. And today Technical Support was doing some stuff by remote assistance, and they they told me "if the problem persisted" I should do a clean reinstall. And the problem persists.

This is my MGADiag report:


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-JXW6K-7QH84-TQWJW
Windows Product Key Hash: 7gBQ34rewf5uJBMrPlnjleORDyA=
Windows Product ID: 00371-618-4750093-85951
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D85E9675-4B97-442E-B51C-CFAB8599EDB6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signe... Read more

Read other answers
RELEVANCY SCORE 87.6

Hi. Can I ask you guys please to have a look at my MGADiag results to help me resolve this issue.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HVVG2-BYQWW-C9RM7
Windows Product Key Hash: 7zE3kaHDonGTO9nGRR9K26OxQf0=
Windows Product ID: 00359-OEM-8703386-89207
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025... Read more

A:Error 0x8004fe21 windows not genuine any longer after updates.

I'd call Microsoft up first on that, otherwise the standard re-activate procedure.

You have 4 more reactivations I just noticed in that log you posted, per:

Remaining Windows rearm count: 4

I'd let a M$ rep walk you through it in case anything else weird happens, they have hopefully heard it all or at least have a good
knowledge base ON THEIR OS! 8)

I thought I remembered using a small download to reactivate, but just went looking for that, and sites were advising call Microsoft, so maybe even that is obsolete, any way.

Read other 5 answers
RELEVANCY SCORE 87.6

Running Windows 7 Professional SP 1 32-bit on an HP Probook 4520s. I recently cloned to a new hard drive using Acronis after my old drive started throwing errors. After a day or so I noticed that Windows Search was not working and I could not get Indexing to restart through services.msc or any other way. A week later (yesterday), I started getting the "Windows is not Genuine" popup even though in my computer it shows that Windows is activated and shows a Product ID. I also noted then that Windows Update will not run--gives me the message that the service is turned off (and I can't turn it on).

Spent a while online with a Microsoft Answer Tech last night and although he tried through a remote session, he could not fix the issue.

Results from the Diagnostic Tool are:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FF379D3E-C039-4938-A722-131818C8DD07}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validatio... Read more

A:Windows not Genuine error 0x8004fe21 after cloning drive

Looking at the diagnostics there are some "file mismatch" and "tampered file" problems in system32. If they were caused by the old drive they would've been cloned to the new one. Do you know if the MS Tech ran System File Checker? If not see this: SFC /SCANNOW Command - System File Checker

Read other 9 answers
RELEVANCY SCORE 87.6

64bit Windows 7 Home Premium
HP Desktop.

Experiencing Windows (Event viewer won't load...) and other misc problems, possibly from a failing hard drive. (trying to nail down the root issue currently, although i do know the suspect drive has 3 bad sectors that need to be remapped)

Has been displaying these messages infrequently (~20 times) for several months now.

Any help would be appreciated


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {575E099A-8128-4556-8511-AA13017AA7D4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

Hi Pistol

Maybe you should replace the drive and do a clean install.

Read other 2 answers
RELEVANCY SCORE 87.6

I have been using this Dell XPS tower as the original owner for several years. I have upgraded the graphics card, RAM, and internal HD over the last 12 months or so. The internal HD was upgraded/cloned from the original HD that came with the machine, this last Saturday night (5/11/13). After this was done the system ran fine with no errors for about 12 hours and then the first of many Activation Errors, not genuine software dialog boxes popped up. I tried the MS telephone support for activation/genuine software issues and supposedly the error was fixed. Later that evening, another dialog boxed popped up. Under the System Properties, it says that "Windows is activated"

Here goes:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-G729M-DGF8R-Q7G4C
Windows Product Key Hash: R2GE8YfWwRC2xKHs5YDtIPYoSXU=
Windows Product ID: 00371-OEM-9302984-96127
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AF8D96F3-22AA-48F4-BAA6-BB9AF4EB1D7D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->... Read more

A:Activation Error 0x8004fe21, Windows 7 Professional

RockWarrior welcome to SevenForums

Try this

Click here http://downloadmirror.intel.com/22194/eng/iata_enu.exe

Download iata_enu.exe file . After you have that installed reboot twice and then run another MGADiag report .

Read other 9 answers
RELEVANCY SCORE 85.6

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-K9WFV-6G4BF-MX898
Windows Product Key Hash: HYdsMUJM7ZHuIkEsHEREa81psRU=
Windows Product ID: 00359-OEM-8703377-96369
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6596204B-5B28-4D08-BE2C-36AE2C9084ED}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3... Read more

A:Error with Genuine but Windows is 100% original (error 0x8004fe21)

Hi there

From the command mode (run as administrator) type SLUI 3 (note keep the space between SLUI and 3)
At the popup which says enter or change product key enter your Windows key -- everything should then be OK.

Cheers
jimbo

Read other 9 answers
RELEVANCY SCORE 84.4

Hi
Win 7 activation is failing due to error code 0xc004e003
I will post the MGAD Tool results at the end of the post, but first I'll explain the full situation (in case it helps)
A friend asked me to sort out their PC as it was stuck continually attempting, and failing, to downloading new Windows updates.
When I took a look, I noticed it had the option to upgrade to Win10. After checking with them, they said they would give it a try so I installed it.
After a bit of playing we noticed the graphics card wasn't fully compatible and would no longer let them play Minecraft (their kids favourite game), so I used the revert to Win7 option.
However, after Win7 had been re-installed it started saying that I needed to be authenticated. Upon trying to I just get the code 0xc004e003 even though (as far as I am aware) it was fully authenticated previously.
The details from MGAD follow:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0B55F1B5-BCD3-424E-8118-8C855739D9A1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Nam... Read more

Read other answers
RELEVANCY SCORE 81.6

Alright, I've had this Custom build PC for over 2 years now and SUDDENLY I get this Windows Not Genuine errow that just pops up. My screen doesn't go black and I don't lose my taskbar's color or my background. This just pops up and tells me I'm not running a genuine version.
However, when I 'change' the product key and enter MY product key under Computer>Properties> Change Key my key enters without any problems and tells me it'll be activated soon. However, surely enough in a few hours the thing pops back up.
I've scanned my PC several times with Malware-Bytes and SuperANTISpyware.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MF9YH-GKBTF-67V7M
Windows Product Key Hash: vbt5dtWJzkkTRJmMDzp2kyZavr4=
Windows Product ID: 00371-OEM-9045692-73619
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5A048891-CC0A-47CE-8E39-9567CBC586C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr... Read more

A:Windows 7: Windows Not Genuine Error - 0x8004fe21

There are no problems showing in your report - or in the System properties page snip.
Windows validated properly on 3rd Feb.
When are you seeing non-genuine notifications?

Read other 3 answers
RELEVANCY SCORE 80.4

Hi,

The dreaded Windows Genuine error started popping up on my PC over Christmas. Been ignoring it for a while as I found a few posts suggesting Windows Update KB 3004394 had broken things and MS would eventually fix it.

Still popping up and I'm reasonably sure of my PC, purchased as refurbished from registered supplier.

So, my MGA report is below.

Chris.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P9F74-26GR4-2G7P2
Windows Product Key Hash: bgtTCmHwHns7b6yw4jZ/MMLuse8=
Windows Product ID: 00371-OEM-9083087-95800
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {051D891A-F6AA-471B-9EB3-EB2FEB2D307E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cach... Read more

A:Another Window Genuine error 0x8004FE21

Just checked my result against rg2014 and they look the same. Can I assume KB3024777 will solve it?
Chris

Read other 9 answers
RELEVANCY SCORE 79.6

System properties shows the computer is activated. But I keep receiving a pop up saying its not genuine and click to resolve. Microsoft's website says I need to purchase Windows 7. I verified the product key is the one on the side of the pc.

Here is the diagnostic log.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0F7885A4-0039-49AF-982D-9BC3452E4804}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-... Read more

A:Win 7 Home no longer genuine error 0x8004FE21

Interesting selection of error messages there! - I don't recall seeing that combination before.

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.

Read other 9 answers
RELEVANCY SCORE 79.6

Hey everybody,
lately my Windows 7 x64 SP1 started showing up the not genuine error message with error code 0x8004fe21. But checking in the system settings itself it says it is genuine. I tried changing the product key, which was possible and successful, but the error message still pops up.

I did a some googling which pointed me towards the issue being related to a windows patch (KB3004394).
But it should be resolved with another patch (KB3024777) which got automatically installed on my system as well.
Now both patches seem to be not installed anymore, but the problem persists and I have no idea how to solve it.
Maybe it's also important to say that I'm using a product key from MS DreamSpark which I obtained via my university.

Here's my MGADiag report, hopefully it tells you more than me ;-)

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-MBGT2
Windows Product Key Hash: 7i3G4KOSdMrxR0LB/ejcVytDVfY=
Windows Product ID: 55041-148-2236431-86820
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {71CAB94E-2A9E-423B-9920-F85192F9A560}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gd... Read more

A:Win7 not genuine error (0x8004fe21) but system says it is

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

It's possible that the install may complain about the machine not meeting minimum spec for the drivers - if so, then in fact the drivers are too old. let me know, and I'll post a later variant.

Read other 9 answers
RELEVANCY SCORE 79.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RVCV2-*****-77449
Windows Product Key Hash: CeFpjiK42kC3UE4nZ4RjJH3CF10=
Windows Product ID: 00371-OEM-9304005-78648
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {0A8F2BFB-5B25-4222-899A-9E0D15674303}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_02... Read more

A:Windows Genuine and Activation Issue

Here someone has exacte the same files tempred, but that post is from 2011 - And not solved.

Read other 7 answers
RELEVANCY SCORE 79.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3T4DC-8CCY8-P23KW
Windows Product Key Hash: qIzu42tvV2xwFGlQVG9xl8TlUDc=
Windows Product ID: 00426-OEM-9425627-90695
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {CC6E4791-E325-4F77-881E-16492436E4BC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1... Read more

A:Windows Genuine and Activation Issue

Hello and welcome Chris mate I think you might have a pup there.
Now if you use this and still cannot get it activated it almost sure that it is non genuine
Clean Reinstall - Factory OEM Windows 7

I have to advise you that if you have the activation for a set version of Windows trying to download a "higher" version ie Ultimate when you have the code for Home or Professional you will get only grief - see my pic

Read other 2 answers
RELEVANCY SCORE 79.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85838
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6128F457-4BC5-474B-84AC-3BDCD539AF3E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-23... Read more

A:Windows Genuine and Activation Issue

What is the problem ?

Read other 8 answers
RELEVANCY SCORE 79.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
Windows Product ID: 00346-OEM-8992752-50258
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {A847F47B-9BB4-4136-8D5B-7418DD9B5F02}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040... Read more

A:Windows Genuine and Activation Issue

Hello ganeshssk and welcome to the forums

Try changing your product key to the one found on the COA sticker on your case then activating by phone

Credit to Noel for the solution

Tom

Read other 9 answers
RELEVANCY SCORE 79.2

This has been going on for a while now, I even procured a new key to try but no luck. Can I / Should I attempt a Windows repair from disc?

Diagnostic and SFC scan data attached. SFC scan console out:






Quote:
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FMYYB-H32CQ-DHCCX
Windows Product Key Hash: DBweJPBDoI5GKrF9yNLKptZTUjk=
Windows Product ID: 00426-069-5327963-86417
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9F621E22-5B92-448C-A12B-4108A50B1DB9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:Windows activation issue / not genuine

Hi notsofst and welcome,


The key you are using is an MSDN Retail key which is showing as blocked. You really shouldnt be using this key unless obtained from your company or educational institute. Can I please enquire how you obtained the key?

Cheers

Dave

Read other 9 answers
RELEVANCY SCORE 79.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B41088A0-CE82-452E-99C9-5C94FC90E9AF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80... Read more

A:Windows non-genuine and activation issue

The installation is showing signs of having been hacked by installation of RemoveWAT.



Download WATFix - make sure that you UNTICK the box for the 'download manager, and click on the link on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extraxt the .exe file, and run it, then reboot.

Post back with another MGADiag report, and we'll then see what we can do.

Read other 1 answers
RELEVANCY SCORE 79.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4DWY4-7KQJY-QBRW3
Windows Product Key Hash: obcKvfm5uKcDtDB75vaHXJK51fg=
Windows Product ID: 00359-OEM-8683064-16743
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {31F45B1F-4EBF-4C5A-A912-9BB58EACD1E6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF... Read more

A:Windows Genuine and Activation Issue

Quote:
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012


This is always an awkward one to diagnose
Let's start with the basics...


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

Read other 1 answers
RELEVANCY SCORE 79.2

Background information:

I have an old laptop that came with Windows 7 Home Premium 32-bit. My laptop had a ton of junk on it. So I decided to do a factory reset and start all over. This was about a month ago.

The sticker on the bottom of the laptop was no longer readable. I used a Key Finder program to grab the Windows key.

I received no Windows installation disc with the laptop. I downloaded the Windows 7 Home Premium 32-bit ISO from digitalrivercontent.

I installed Windows. Everything was fine until yesterday. I had shut off my computer so Windows updates would install. I rebooted my laptop and got the following error message:

Error Code 0xC004F063
The software licensing service reported that the computer BIOS is missing a required license.

In the lower right-hand corner of my monitor is the message:
Windows 7
Build 7601
This copy of Windows is not genuine

I searched Google and read the forums to find out how to resolve the issue. I was quite surprised to read on the forum how it is assumed that the Windows software must be an illegal copy or that the user must have entered the wrong key. Those are very bold and erroneous assumptions to make. While it may be true I got my copy of Windows from Microsoft's digitalrivercontent website, I purchased a Windows key when I bought my laptop, I did not receive a Windows installation disc with my laptop, and no one informed me that if I did a factory reset that I would have to buy Windows all over again. I should be able to ... Read more

A:Windows Genuine and Activation Issue

Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

The Key in your report is the OEM_SLP Key - which requires that it be installed using the Recovery media.

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

Read other 9 answers
RELEVANCY SCORE 77.6

Windows Genuine and Activation Issue Posting Instructions






   Information
This is a set of posting instructions to use so that you can get better help here at SevenForums.com when you have a Windows non-genuine and/or activation issue.






Here's How:

1. Click on either of the Download buttons below to download the MGADiag Tool from Microsoft.
2. Save the MGADiag.exe file to your desktop and run it.

3. If prompted, click on Run and Yes (UAC).

4. Click on the Continue button. (see screenshot below)
5. When the report is finished, click on the Copy button. (see screenshot below)
NOTE: Often, when clicking the Copy button, you may get an error message. Just ignore the error. All it means is that the backup copies of certain files couldn't be saved to disk (in the root directory). The Copy process will still work, and pasting to your post will still function as expected.
6. Right click on a empty area in your post here at Seven Forums, and click on Paste to place a copy of the MGADiag report into your post.
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. In your post, select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)
8. Add any additional details you like about your issue before or after the code wrapped MGADiag report... Read more

A:Windows Genuine and Activation Issue Posting Instructions

Please DO NOT forget Step 7 to enclose the resultant report in a code box as this makes it easier for us to read, especially when we refer backwards and forwards to it from any subsequent replies in your thread. I've had to add the code tags to a few reports lately because of this.

Read other 1 answers
RELEVANCY SCORE 76.8

On a Dell PC (Windows 7 Ultimate 64bit), I had a hard drive failure. I bought an identical size (1 TB) hard drive, restored a backup drive image (Norton Ghost) and successfully booted the PC (after running Windows DVD to repair bootrec.)

Everything is working fine EXCEPT that every day now I get "Not Running Genuine Windows" with 0x8004FE21 error message and of course can't run Windows update either.

I initially updated Dell BIOS and other what I thought were related updates from Dell website. Still same problem.

I contacted Microsoft and they confirmed my COA sticker on PC from Dell is authentic. Still getting message each day.

Any solution short of complete reformat/re-install of Windows 7 Ultimate?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CF670DCC-394A-4E80-9436-90150AC24876}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status:... Read more

A:Not running Genuine Windows with 0x8004FE21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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