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Update shows in history, but not in installed updates

Q: Update shows in history, but not in installed updates

Ok, so recently, i installed an optional update through Windows update on to my Windows 7 Home Premium 32bit system. When i logged on, i noticed that my netgear wireless internet card was no longer working at all. I tried to uninstall the update since it seemed to be working before it was added. however even though it shows up in the "update history" tab, it does not show up in the "installed updates" tab.

the exact update name:
-Broadcom driver update for Broadcom 802.11n Network Adapter

anyone know how i can get rid of it/downgrade it to the previous working version?

Preferred Solution: Update shows in history, but not in installed updates

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Update shows in history, but not in installed updates

Yeah, that is because it is a driver. Go to Device Manager > under Network Adaptors you will find your Broadcom > double click on it and go to the Driver tab. There you can roll- back.

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Hi all,

Norton anti-virus 2012 would not install because Vista SP1 was missing. I downloaded SP1 from MS but it crashed my PC during the install. Irrevocably. Wouldn't load.

I had no choice but to do a factory reset from the system recovery partition (It's an HP Pavillion a6250 which comes with a recovery Drive D: but no Vista Installation Disc)

This worked fine, effectively providing a factory-fresh machine. I used Windows Update to download 89 outstanding updates - all fine.

I checked the update history and it showed that both SP1 and SP2 had been installed successfully but when looking at the My Computer/Properties, neither appears as being installed.

If anyone has faced a similar problem, any advice on where to go from here would be much appreciated . . .

A:SP1 shows as installed on Update History but not on My Computer/properties

Hi & welocome,

Please post a picture of you update history & My computer properties screens. We can go from there! OK?

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While looking into recently installed Windows Updates I noticed something strange.

This month there were five Important Office 2007 updates offered to me. I installed them and it shows this in Update History. But when I look in Installed Updates (where I would need to uninstall from) it lists 20 something updates from that same date.

How is this possible? Are there other updates within the main update? I've never spent a lot of time looking at Installed Updates but it seems this may occur for other updates as well.

A:Update History vs. Installed Updates

They often do not match. Mine don't.

"View Update History" often only shows more recent updates.

The one marked "Installed Updates" shows the entire list and allows for uninstalling them if necessary.

Nothing to worry about.

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I manually uninstalled an update some time ago, and when viewing Programs > Programs and Features > Installed Updates the update in question is not listed. However, going in Windows Update > Update History, the update is listed as status = successful and the date installed is shown. Is there any other way to verify that the update is either hidden or uninstalled and not successfully (currently) installed? Thanks.

A:Update history vs. installed updates - question

You can use the attached VBS file to check if the update is installed


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T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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I installed all the updates last tuesday and two of them (while installed successfully ) keep popping up as needing to be installed.   This is happening when i run Secunia PSI as well .
The two are  Internet Explorer 11  updates 
KB3021952 and KB3032359 
Any ideas as to why ?
Thank you

A:Windows update shows two updates need to be installed but already are

Windows downloaded updates could be corrupted you can delete "C:\Windows\SoftwareDistribution" directory which holds Windows updates cache. 
Close all running programs and save open files then open Command Prompt as a administrator type sc stop wuauserv  press Enter key. Type rd /s /q  C:\Windows\SoftwareDistribution press Enter key. Type Shutdown /r /t 2 press Enter key to restart your computer and after login to Windows check and install updates if needed.

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XP home -SP2
When at Windows Update page where it states: click here to ''review your update history' the page/link will not display...getting a message about a problem not allowing the link to load -i did what was recommended to remedy the situation to no avail ...this 'failure to load/view' just started few days ago ! Was always able to view this area...is it important i know my 'history' of updates ? - I am 'set' to auto receive update via notification but NOT download automatically - i decide on 'which' updates to use... thanks in advance...

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I've been running windows 7 home premium 32 bit without problems for several years
I did a clean install of windows 7 home premium 64 bit from DVD
I activated it
SP1 (KB976932) appeared in the list of available updates so I ran Windows Update
When the updates were complete I checked the update history and SP1 (KB976932) was successful
However when I checked installed updates there was no mention of SP1 and the windows edition does not show SP1 either
There is no windows icon on the task bar to request the free upgrade to windows 10
I have repeated the clean install process 3 times with the same result. I also tried downloading SP1 from microsoft website but that got stuck in a boot loop
When I was running windows 7 32 bit the windows icon was available on the task bar to request the free upgrade to windows 10
I'm not that concerned about getting SP1 I just want to register for the free windows 10 upgrade
I'm running an Intel E6750 with 4gb ram on a gigabyte 965p-dq6 mobo. It's pretty old but I have a similar PC of the same vintage that ran win 7 64 bit without any problems before I upgraded it to windows 8 and I had no problems registering for the windows
10 upgrade on that PC
Any ideas?

SP1  (KB976932) appeared in the list of available updates and in the update history 

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Is there a way to determine which win7 updates have been actually applied successfully and which have failed if I can't see the update history page?

I lost my WU history page when I ran the WU Fix-it tool. Prior to loosing the info I saw that around 10 or so updates had failed. Is there anyway to determine if the "failed" updates were installed after I deleted and reinstalled SP1 trying to fix the problem?

A:determining what updates installed with no update history page availab

Just run windows update " Check for Updates "

If anything failed it should be on the to do list.

Hope this helps,

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Windows 7 Ultimate x64 With All Patches
I have tried using wmic and powershell as suggested in a number of posts.  None of the outputs include the full information under the Name column in View Update History.  wmic includes the URL for the knowledgebase article instead of the description.
The varies powershell scripts also do not produce the information under Name.
Any suggestions would be appreciated.

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i have installed many updates which are shown in updates history tab but installed updates showes no updates installed in this computer please solve my problem

A:installed updates v/s history

Maybe one of the options here Windows Update - Reset but I am not sure if they would help in your case.

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I have been having some strange issues related to the big update that was released yesterday (specifically, the one labeled as KB2919355 in Windows Update). When I went to download the update, the progress indicator froze at "4% Complete". When I went to shut down last night, it actually installed that update (apparently it did download even though Windows Update thinks it didn't). When I booted back up this morning, Windows Update was showing that same update as being available even though it's already listed in the Installed Updates section.

After trying various methods to get it to work properly (renaming the SoftwareDistribution directory via admin-level Command Prompt, uninstalling and attempting to reinstall the update both via Windows Update and the manual packages), I'm now at the point where I was before, except that Windows is now showing a second already-installed update as being available as well (KB2933809).

How do I resolve this issue? I don't want to hide the updates as I'm afraid that might affect future updates (since most updates released after a Service Pack are typically dependent on having it installed to begin with).

A:Windows shows installed updates are available

I've avoided installing this update. I'm afraid it will mess up my computer.

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A minor issue...

Windows 'Backup and Restore' treats the installed Windows Update list as temporary and something that should not be included in a disk image. This means that any restore process returns a 'no updates have been installed' message and the list is blank. Of course all the previous updates are still present and correct and things pick up correctly from this point on.

Question. Is there a simple .text file etc that stores this data ? I'm thinking that if there is, then a copy could be made prior to running a restore and that this file could then be transplanted back thus restoring the full update history.

As you can see in the image. I have only this months updates installed despite running W10 since last year. Why ? Because I restored a disk image last week. The list has been reset.

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The event viewer shows a number of updates downloaded and installed.  But when I try to see them I cannot find them either in Settings (updates -  Advanced - view installed updates).  I cannot see them in Control Panel under installed updates  Any helpl re this matter will be gratefully acknowledged.  Thank you

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Hi All,
This is regarding confirming whether windows updates are installed or not on PC.
I have manually installed KB2971203 on my windows 8.1 enterprise machine and rebooted PC and looked at installed updates but not able to get it.
ran the command >systeminfo.exe | Findstr KB2971203 but ourput of command is null/blank.
can anyone help me here on how to troubleshoot it.
I just want to confirm that required kb is installed.


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Hi All,
This is regarding confirming whether windows updates are installed or not on PC.
I have manually installed KB2971203 on my windows 8.1 enterprise machine and rebooted PC and looked at installed updates but not able to get it.
ran the command >systeminfo.exe | Findstr KB2971203 but ourput of command is null/blank.
can anyone help me here on how to troubleshoot it.
I just want to confirm that required kb is installed.


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Last week I had to get my computer reformated and windows update seemed fine. I have Windows XP Pro and it's just the bast few days I've had problems. My updater keeps alerting me to three files I need installing. Two are 'Update for Windows XP' and one is a 'Security Update for Windows XP' I click install and it goes through the process and says all three are done and installed fine. I get no errors or anything, but then as soon as it goes away, the yellow shield pops up again and says I have the same three items needing to be installed.

I've tried updating at least three times now and each time it says it was successful only for it to pop up again. I've even written the KB numbers that are written after it down and it's the same thing each time. I've tried rebooting and then doing it but that hasn't done anything either. I didn't have this problem with any of the previous updates and I'm not sure what to do now.


A:Windows Update - Says It Installed But Shows Up Again.

Hi Corvinus and Welcome to Bleeping Computer. Click Start/ All Programs/ select Windows Update. It will link you to the Windows update website and show updates needed.Select Update History in the left hand window of your screen on this site. This will show all updates, which ones failed and why.You are probably missing previous critical updates and may have to go back and get those updates, then the Windows XP SP2 will work properly. Follow the restart prompts in between each update as instructed until they are all done. It will take a while, but you'll be back in business and running soothly in no time.

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I'm yet another possible casualty of the dreaded KB3004394 update. However, in spite of my Installed History Log saying my computer had downloaded and installed it, I can't find it in my Installed Updates window, like so:

I've run SURT through an elevated command prompt and found no issues. This update's been keeping me from installing my new wacom tablet, and this computer's been the only one that I haven't been able to simply uninstall directly from the update menu to resolve my issues with installing my wacom tablet.

Let me know if there's any other information I can give! I had to edit my log package down to just a few items because of the file size cap.

A:Can't find/uninstall KB3004394; Update History says it's installed

MS released a "special" update, 3024777 (that you installed on the 13th), that removed 3004394. And the history log is just a log and doesn't reflect uninstalled updates. In other words: you should be fine

Install KB3024777 to fix an issue with KB3004394 on Windows 7 and Windows Server 2008 R2

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hello - xp sp2--- in past after opening Windows Update via Tools/Update, i could view my Update History page option and
view what is currently showing as updated i.e. on my computer by clicking on that ''Option ('View Update History)
..... suddenly today, that 'feature' is not working - tried everything recommended on the 'site' ..i.e. .added site to pop-blocker/low blockage setting; (never a problem before today).. it tries to 'load' that page - i see it 'flash' briefly then disappear with another page appearing stating there was a problem accessing my personal 'update history' (or whatever the language was - don't remember totally + showing error ox800A138F)
today i downloaded & installed the NeT recommended update (restarted computer) and i think it was after that was completed that i tried to view the link for 'history of updates' -without success.
I read ''FAQ'' and did what i wrote above ... HELP! thanks - Edythe
PS: under Security - my NET is showing as 'prompt'
i haven't a 'clue' what that 'feature' does -but i kept getting reminders to do that update, so i did ! LOL I even tried a
virus scan - no problems - how 'important' is it that i 'view' what is updated in my machine anyway?

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Hello, I recently installed Windows 7 on my wife's computer and shortly afterward, let Windows install the updates it wanted through Windows Update. Upon reviewing the Update History, I see that many of the updates originally failed, but have since been updated successfully. I've gone through these updates one by one and found 3 (2706045, 2729094, and 2758857) which do not appear to have been installed successfully. I don't get any errors and the Windows Update tool does not indicate that updates are needed. Is this something I should correct, or should I assume that the Windows Update tool knows what it's doing and not worry about it? I've run the Fix It tool that comes up within Windows when one selects "Troubleshoot problems with installing updates" multiple times. I've also run the Fix Microsoft Windows Update Issues tool located at: Fix Windows Update Error messages and other Windows Update issues multiple times as well. Each time I run this tool, it indicates that it's resolved an issue, but it seems to be the same each time, so I don't have confidence that it's doing anything. Thanks in advance for your input.

A:Update history indicates some updates failed, but not sure it's a prob

You may well find that the failed updates installed successfully at a later time - this is quite common, as updates test to ensure that all required files are already installed, and will fail if not, only to install successfully after the next reboot when the files have been install by another update.

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I always delete history in by clicking wrench menu >> settings >> clear history >> from beginning and tick all options..

I just noticed it has still stored all histories of mine for many days that I can see when I click wrench menu >> "history"

I tried deleting again but still it was there.

I managed to delete it finally manually by deleting the userdata folder in the path C:/documents and settings/users/username/local settings/application data/google/chrome/user data

But I wonder if this is something virus in my computer or a bug in browser itself.

A:[SOLVED] chrome do not clear history but it shows history cleared

Have you considered using ccleaner to do that stuff? I wouldn't touch google chrome if you paid me. Which is funny because my employers use it but I personally would not at home as think it is very flaky, very unsecure and buggy.

So it would not suprise me that there is some sort of bug which is not deleting the history but I cant really help you as I dont use it. I am sure others can though.

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This is my first post, so I would like to use it to say Hi to you all.

However I have a problem with my Win8.1. I can see possible updates in Windows Update, but I can see their names or check/uncheck them.
Still I can install them and they normally get installed, but I would prefer to now what I install on my computer.

I tried to "refresh" Windows Update by deleting SoftwareDistribution folder from C:/Windows, but that doesnt change anything, nor reboots helps.

First time I found about it yesterday, coz I didnt updated my OS for sometime and thought that is time to do it.

Maybe someone of You have any idea or had similar problem?

Thanks in advance

A:Win Update shows possible updates, but doesn't show them

Got it. Using some magic in cmd (thanks to Microsoft Community) and restarting explorer.exe did it

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How can I delete some duplicate updates in the windows (view update history) page. I don't see where I can click and delete any of the updates.

A:How can I delete some dulicate updates in the windows (view update history) page?

There is no way you can delete update history (Selected) entries.

If you want to clear the windows update history, Navigate to "C:\WINDOWS\SoftwareDistribution\DataStore" Delete "DataStore.edb".

Before you delete "DataStore.edb" you should stop Windows update service and BITS service.

Try the following in command prompt:
net stop wuauserv
net stop bits

To start services after deleting "DataStore.edb", try the following:
net start wuauserv
net start bits
or just restart the computer once.

Hope it helps

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Hello, I got moms laptop for repair, and found one problem. I can't install 6 updates, one of them is that Windows 10 one. Windows update gives me error 80070BC9. I already tried sfc /scannow, even on boot, it threw "unfixable" errors on me too.
Any help? (Windows 8.1)

P.S.: I tried to put CBS.log here, but I can't, don't know why.

A:Windows Update shows error 80070BC9, updates fails

Please post the KB{number} list of the updates you are trying to install.
Please upload the cbs.log file located at [windows partition]\windows\logs\cbs\ ,this log might have information about the problem + use this command
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%userprofiel%\Desktop\sfcdetails.txt"

after sfc/scannow is finished.
The sfcdetails.txt file shows what sfc could not fix.

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Each time I run Widows Update I occasionally get updates for Office 2007 shown. I replaced 2007 with 2010 about a year and a half ago. How can I stop Windows Update showing those for 2007?

Thank you.

A:Update Shows Updates for Office 2007 - Long Ago Replaced

Do you have Visual Studio 2005 or Microsoft Picture Manager installed?

If so, you'll still be offered relevant Office 2007 updates.

If you don't want them installed, just right-click each one and choose Hide.

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Just did a fresh install of Window XP. Went to Windows Update to get current and scan came back clean- nothing needed, not even sp2- NO WAY! I must need a ton of updates, patches, etc- how do I determine what I need in order to get current when MS's own scan says I don't need anything?

Any help would be appreciated!

A:Solved: Windows Update shows no updates needed on a fresh install of XP- no way!

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My Windows Update keeps referring me to an 'Important' update that needs to be installed, but every time I try to install it it fails with the failure code 733F.
The actual file is Security Update for SQL Server 2005 Service Pack 2 (KB948109)

Has anyone had this problem and please tell me how to repair it so I can download thi update.



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How do I find the details (aka Release Notes) of updates that I have already installed on my P50.  I know that I can see those details for any uninstalled updates before I install them but if I think a recently installed update may be affecting some application or function on my laptop, how do I locate the details of updates in my Update History.  I see no way to do that. Also, it seems that updates that I have done via "System Update" don't appear in the Update History of "Lenove Vantage".  Anyone else have this problem?

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Got a new PC with Win 7 Pro+ SP 1 already installed.
I believe some past Win 7 updates were done by the company I bought it from
But I think there were / are still a lot of updates to be added
Windows Update is hanging on 'Checking for updates'

I was thinking it might be best to just install the new July 2016 Rollup update, however...
Can I install the rollup update on top of whatever Win 7 updates have already been added to this PC?
Will the rollup update installer know which ones are already on the pc and ignore them?
Or will the previous updates interfere with the rollup update and screw up my pc?

Thanks for any advice and / or best steps to take for getting my new pc fully updated (sans Win 10 )

A:Can Win 7 rollup update be installed over past updates

Hi Metroid, it is okay to install the July rollup. This is MS new way of delivering recommended updates for that month. Instead of delivering them as separate updates they just all get bundled into one package now. It won't include security updates though, or updates that were released before MS switched to this method. So you still might have some to install after the rollup has been installed.

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I installed a new windows 7 64-bit Ultimate and made updates but it installed 32-bit updates. This never happen to me before.

Here's my computer specs:

A:Windows Update installed 32-bit updates in a 64-bit system!

Hello Aleya, and welcome to Seven Forums.

That's normal since you have installed the 32-bit (x86) edition of Office instead of the 64-bit edition.

Choose the 32-bit or 64-bit version of Office

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When I access Windows Update 'Installed Updates' there is nothing there apart from Office2010, Adobe Reader, Silverlight and Visual C++ updates installed.

There are always three pending updates to be found in Windows Update: KB2977759 and KB3004469 and Windows IE9. The two KB updates will install, then show up in 'Check for Updates' repeatedly or occasionally fail and show error 80070002. The IE9 update receives error code 9C48.

Running Windows Update Troubleshooter displays error 0x80070003 - not fixed.

I've tried this: https://support.microsoft.com/en-us/kb/910336
All drivers are updated.
Also tried WSUSoffline.
I've more or less tried every solution that I could find over several days of trawling the net. At this stage any help would be greatly appreciated.

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now i cant get any sound

when i click on 'sounds and audio devices' in control panel no audio device is found

cmi audio config doesnt even open up

when i click on volume control i get the following message:

'no active mixer devices available, to install mixer devices, go to control panel, click printers and other hardware and then click add hardware'

there is a '!' for c-media ac97 audio device in the add hardware wizard... it says this device cannot start

can i do a application & driver recovery in 'system recovery'

A:ive just installed some hardware updates from window update

If you have Xp just do a system restore using a restore point from just before the hardware update.

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Hello, I would be grateful if anyone can help with this query.

On 1 June 2013 I took my pc back to Factory Settings and did a clean install of Windows installing all the relevant important updates for Vista. My pc is now up-to-date but one thing puzzles me. My list of installed updates lists a significant number of updates installed in 2008. (Two installed on 21/01/2008 and 39 from 21/10/2008). I would have expected that all updates listed would have an installation date on or after 1 June 2013.

I would be grateful if someone could explain this for me.

A:Why do my installed updates list updates installed prior to date of clean install

One important question, when did you buy the computer?
Was it after the installation date that shows, now?

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After viewing some great tech support on your forum today that looked like a similar problems I am having, I decided to join the site in hopes of getting the same help.

I went ahead and made a log1, log and info files via that .bat file mentioned in someone elses topic but I also read that I'm not suppose to post any of that until asked. Sooo... I'll wait. :0)

Problems? Well, Avast seems to have more more traces off the viruses I mentioned in the description however I am still unable to update any malware/spyware protection software in order to run it on this laptop; moreover I am unable to get to the windows update page to try to update the computer... the owner of this laptop said they received an update from windows about a month ago.

When I click on the windows update from my programs files, I get directed to google search instead. :0( Before running the avast(avg was installed before but stopped responding) I would get directed to a depression website when trying to type in microsoft.com

Pleaaaaaaaaaaassseee send help.

I'm on windows xp 2002 home edition service pack 3. Thank you

A:Windows updates shows google search instead, can't update any spyware,malware software, can't download/install programs...

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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Two basic questions while I'm building a zero-day, fully-updated Windows system with nothing else on it for imaging.

1. After reinstall, I noticed that populating Installed Updates took forever, while you had to wait for the dreaded green line moving rightwards. Is this normal ? I don't remember having to wait under my previous install.

2. After reading about the great Microsoft debacle of trying to push Windows 10 down everybody's throat through Windows Updates, I'm seriousy considering switching off Updates altogether and checking manually. When do Updates occur ? Is it still Patch Tuesday ?

A:Delay for displaying installed updates + update schedule

Microsoft has shifted to patch as needed. You may get some updates on various days. It all depends on Microsoft.
I check manually every few days. Some times it takes a long time to download them. All depends if you hit a Microsoft server that isn't busy.

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Hello all,

I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran Windows Update and it downloaded and wanted to install more device drivers.

Most of those drivers failed to install and it won't let me re-install them.

Can anyone please tell me why this is happening?

Screenshot #1:

Screenshot #2:


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I tried updating my computer last night. After the updates have been downloaded, this screen appears:

There are about 40 updates that I've not yet installed. I've tried going through and just randomly selecting them, to see if that would work, but it doesn't.

What could be causing this? Is there anyway to fix it without doing a clean install of XP? I searched on google, and everything I tried that I found, didn't help.

A:Widnows Update: Updates were unable to be sucessfully installed

Hi itssl0w,

Are you logged in as an administrator? Make sure you are logged in as an admin and try again.

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So I am trying to get this T5400 to boot as a lab machine, and it has and shows all 8 DIMM Slots populated in the BIOS with 4GB sticks (all identical) but under installed memory it only shows 24GB. How can it see 32, but only accept 24? More importantly, how can i make it use the memory it sees?


A:T5400 BIOS shows all 8 slots populated with 4GB Ram / only shows 24GB as installed

You have bad ram or mixed ram or mixed rank or ecc and non ecc.

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I had already installed, successfully I might add, a Definitions update for Microsoft Office 2010 (KB3115321). The Update already installed and now it keeps coming up with the same error unable to install update:
Definition Update for Microsoft Office 2010 (KB3115321) 32-Bit Edition - Error 0x80070643
I tried uninstalling the installed update and Windows won't do it returning an "Unspecified error" response. I have Windows 10 Home (32bit) installed and I cannot find a way to get Update, as you used to be able do, to HIDE the offending update. (THANKS Microsoft for removing functionality from Windows YET AGAIN).
I'm at my wits end with this. . I have asked about this problem before directly reporting the issue to Microsoft (Surprise surprise... NO RESPONSE. I'd get a better response from a brick wall). Seriously not happy; considering cutting my losses and reverting (AS I STILL HAVE MY INSTALL DISCS) to Windows 7 or moving to Linux. Way to go to p**s off users!

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Hi all,
I head to this section on advise by a Moderator from the Virus/trojan/Spyware Help section.
After cleaning the machine from a rootkit I have this issue:
I removed and then reinstalled SP3 (twice) and after downoading the updates now my pc prompts me to install updates that appear to be already in the system.
The last update haunting me is KB2633952 (before it was KB981793).
After every reboot I have the yellow update icon on the toolbar (down on the left, close to the clock). If start the installation procedure it ends telling me it is impossible to install. I tried to download it directly from Microsoft download center and the result is an installation error: "update cannot be installed as a newer or same timezone has already been installed on the System".
If I search the system I find the update in these directories:
1) C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
2) C:\Windows\SoftwareDistribution\Download\be9e26e54f7a2d73396715001d0e1e17\update
3) C:\Windows\SoftwareDistribution\Download.old\be9e26e54f7a2d73396715001d0e1e17\update

Please note that the system now appears to be cleared from malware.

A:[SOLVED] Windows update prompting to install updates already installed

Go to Control Panel/Date and Time make sure that your computer is in the Right time zone for your area, and the check box for automatically update for Daylight Savings time is checked. Then go to the Internet Time tab and update your time to the current time. then you can try the Update again.

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Last successful update was on 15/07/2012, since then I didn?t turn on my netbook. 3 days ago I turned it on and had 11 important updates waiting to be installed. All failed over and over again. Been trying to solve this issue for 3 days and have done the following to no avail. Search box typed run and then entered msiexec /unregister , then msiexec /regserver
1. In Services, Windows Installer, already set to manual, clicked on start and received following pop up error, Windows could not start the Windows Installer Service on Local Computer. Error 5: Access Denied.
2. Changed Permissions so that users and administrators have full control on all HKEYs.
3. CMD: sfc /scannow ? Windows Resource Protection did not find any integrity violations.
4. Saved on desktop Windows 7 msiserver.reg and double clicked on it.
5. Downloaded registry repair software.
6. In the HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver, deleted enum.
7. And others I can?t remember.

I cannot do a fresh install of Windows 7 as I do not have the cd. It?s just me and the netbook, and no cds. Any help will be most certainly appreciated. I?m tired but don?t want to give up.

A:Some updates were not installed, Windows Update Error Code: 800704B3

You've made some large mistakes, I'm afraid.
Is your Recvoery parttion still intact? - Check your manual for the Recovery procedures,and back up your data to external media as a precaution.

Then attempt a System Restore to before you attemtped to repair the system.

Then post an MGADiag report - I have a suspicion I know what the problem is, and that should onfirm it (or tell me I'm well off base!)

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

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Is there a way to edit the log for Windows update history to remove the failed updates as in the attached jpg ?

I have solved the issue of them failing...but would like to delete these and other "failed" entries


A:Removed "failed updates" in Win 7 update history

HI Trinaz
see this tutorial:

Windows Update - Reset
Good luck

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I've disabled automatic updates (drivers, Win updates) by making changes to Win 10. Now every entry in Update History is listed as a failed update. Of course, no update has failed; I don't want to install them yet. Is there a way to delete failed update entries?

A:Deleting "Failed Updates" in Update History

Hi ChriskK,

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10.

Are you first able to say how you did this?


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I've disabled automatic updates (drivers, Win updates) by making changes to Win 10. Now every entry in Update History is listed as a failed update. Of course, no update has failed; I don't want to install them yet. Is there a way to delete failed update entries?

A:Deleting "Failed Updates" in Update History

Hi ChriskK,

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10.

Are you first able to say how you did this?


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Hi there
I'm having multiple problems and the one above has come up today as I was looking into how to enable automatic TomTom connection and also Alfa wifi.  The Alfa keeps saying that Relatek driver is not connected.  Diagnostics keep coming up with different reasons and the one above is the latest.  It varies daily and I need some advice as it is soul destroying.  Is someone can help I would be most grateful.

A:Driver updates aren't automatically installed when detected by Windows Update.

FWIW:  You should never...use Windows Update for drivers.  If the system is an OEM/name brand system (e.g., HP, Dell, Lenovo, etc.) you should get drivers for the system from the respective system manufacturer's websitel.

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