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Screen Problem lenovo 710s ideapad

Q: Screen Problem lenovo 710s ideapad

this is a problem?Please help me, i really want to know that "Is it normally? or need to fix?" i buy ieadpad 17/8/2017and get this problem on 19/8/2017i go back to the shop yesterday, they tell me it is not a problem . it is normally cause high performance CPU. may i trust them?should i claim new one or return?thank you for every informaion and advice.i'm new for LENOVO.

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RELEVANCY SCORE 200
Preferred Solution: Screen Problem lenovo 710s ideapad

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RELEVANCY SCORE 96

I pressed power on and the power led at the side is lighted up but the usual lenovo logo doesnt appear whatsoever nor the start up screen asking for my password. The whole screen just remains black and I have no idea what to do. My laptop is only less than 2 months old.. please help!! Really sad abt this since the laptop is so new ):

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RELEVANCY SCORE 92

Hello everyone, I've recently bought a brand new ideapad 710s and I'm having some issues with it. The problem is that the laptop's fan is making loud noises and it is heating up real fast even though I don't play games or use softwares that might pressure the laptop. Basiscally, I use it for microsoft office and internet surfing. Did anyone have the same problem? How could I solve this issue? Any help will be appreciated.

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RELEVANCY SCORE 85.2

I am totally disappointed in Lenovo's customer support. My lenovo 710s was bought less than 1 year ago (as of 10/6/2017, when I sent it in for repairs) and had 2 years warranty (1+1 year of extended warranty). I sent my laptop for repair due to a white spot issue on the monitor, affecting viewing of webpages and videos. However, the laptop was returned after 3 weeks without any fixes/repairs, as Lenovo claimed that it was a cosmetic issue. I wrote a message on their customer care website on 3/7/2017. However, they ignored me and there was no reply to date.  I thought Lenovo is a reliable and popular brand. However, it turned out to be a horrible decision, much to my dismay! 

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RELEVANCY SCORE 83.6

Okay so I've had this computer less than 3 months and it's given me nothing but problems. Now it refuses to even turn on. The power LED turns on but the screen remains blank. This is an non removal battery type before anyone says remove the battery and use the adapter. I've drained the battery which has worked before but this time when I try to charge it the orange battery LED blinks three times. And still nothing on the screen. Any Lenovo stores are quite far away. Anyone knows what's going on? 

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RELEVANCY SCORE 83.6

Other than online retailers, where can I buy the Lenovo 710s in person in the US? I want to take a look at the laptop and see feel it before I buy it. I live in small town so there's that.

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RELEVANCY SCORE 82.8

this is a problem?i buy ieadpad 17/8/2017and get this problem on 19/8/2017i go back to the shop yesterday, they tell me it is not a problem . it is normally cause high performance CPU. may i trust them?should i claim new one or return?thank you for every informaion and advice.i'm new for LENOVO.

Read other answers
RELEVANCY SCORE 82.8
RELEVANCY SCORE 82.8

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 82.8

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 82.8

Hi  I am thinking of purchasing a 13" Lenovo ideapad 710s ($1199 model) over a MacBook air. I have been using a macbook air for several years and recently thought of getting a new laptop. Lenovo's 710s seems to be quite good on paper (except the battery life), but I couldnt find any reviews online which can tell me if the laptop is as good as Lenovo projects it to be. If anyone has bought/used Lenovo 710s, can  you guys chime in and let me know if this laptop came on par with your expectations (esp. the battery life)? Thanks

A:Lenovo Ideapad 710s question

hi. Here I leave you computer manual so you can compare, the battery is a consumable device that usually lasts depending on the use that will give the team being new can last an average of 3 hours, you should know that each load you do it is that you take away useful life. https://forums.lenovo.com/t5/Z-Base-de-conocimientos/Optimizando-el-tiempo-de-duraci%C3%B3n-de-la-ba... Manual service:https://download.lenovo.com/consumer/mobiles_pub/ideapad_710S-13ISK_hmm_201603.pdf Regards.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.Good luck with the inconvenience.

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RELEVANCY SCORE 82

I just bought Lenovo Ideapad 710s last week, 5th June 2016 to be exact.I noticed that after I shut down the laptop, eventhough the screen is off, the USB-wired mouse is still lited.There's no light on the keyboards, nor the power signal light. What could be the problem here?

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RELEVANCY SCORE 82

Hey!I've got a Lenovo ideapad 710s and i would like to attach 2 monitors with the laptop. I googled a bit and found out that theres a dock but only for ThinkPad's?Does any1 know the solution for this?

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RELEVANCY SCORE 82

Dear Lenovo Community, I've just bought my Lenovo Ideapad 710S two days ago. Bought the highest-end configuration with 16GB RAM + 512GB PCIE SSD. I got to say I'm absolutely in love with the form factor and its performance. I decided upon this laptop mainly because of its portability and the combination of 16GB RAM + 512GB SSD at less than $2k. DesignAt 1.1kg, it is really light - I can hold in up effortlessly with one arm. At home, I use a Dell monitor (U2715H) which is almost borderless; looking at 710S's edge, it is equally slim and is key to making it look stylish. The matte screen display has very crisp, clear text and is very comfortable to look at. PerformancePerformance wise, there is no complain. It lives up to what it's spec-ed on paper. Every application and operation (e.g. startup, shutdown, boot from sleep) loads at breakneck speeds thanks to its PCIE SSD. I've yet to try running more intensive software e.g. the Adobe suite but at this rate, it looks promising thus far. AccuType KeyboardAt first, I thought the flat keys have really little travel to bottom-out but as I spend more time typing on it, I gradually grew to like the keyboard. It's well spaced-out, typing on it can be very accurate. Key travel is reasonable for faster typists. Only thing is the placement of backspace, enter and shift button at the right side needs some extra time to get used to it as I find they placed more to the right than it is on comm... Read more

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RELEVANCY SCORE 81.2

Lenovo Ideapad 710S's ACPI driver just got updated on 14 Sep 2016. However, I can't get it to install. Its installer closes immediately upon launch, similar to the cases here: Lenovo G580 Windows 10 ACPI Driver not installing and Y500 ACPI driver not installing. ACPI driver: Laptops-and-netbooks :: 700-Series :: 710S-13isk - Lenovo Support (SG) -Advanced Configuration and Power Management Interface (ACPI) Driver for Windows 10 (32-bit, 64-bit) ... Any advice is greatly appreciated.

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RELEVANCY SCORE 81.2

Hi, since I got my Ideapad 710s everything has been running smoothly, however, in the last month or so whenever I load something the mouse cursor disapears. If I go into settings and set the mouse pointer again it will appear as normal when something is loading, but within five minutes will go back to disappearing.  Another problem that started slighlty before that was that the night light (blue light filter) setting refused to turn off between 9pm and 6am, even when it said it was turned off. Now it is turned off, but won't turn on.  In general there has been lots of little settings malfunctions just like this, which while not laptop breaking, are increasingly annoying.  Any suggestions? 

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RELEVANCY SCORE 81.2

Hi, since I got my Ideapad 710s everything has been running smoothly, however, in the last month or so whenever I load something the mouse cursor disapears. If I go into settings and set the mouse pointer again it will appear as normal when something is loading, but within five minutes will go back to disappearing.  Another problem that started slighlty before that was that the night light (blue light filter) setting refused to turn off between 9pm and 6am, even when it said it was turned off. Now it is turned off, but won't turn on.  In general there has been lots of little settings malfunctions just like this, which while not laptop breaking, are increasingly annoying.  Any suggestions? 

A:Lenovo Ideapad 710s cursor disappearing and other malfunctions

Hi there, Frevans                       -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Just to verify, did you encounter this issue the first time you setup the PC or you just encountered this lately?
 
If it's just lately, can you try one of the following?
 
Disable "hide pointer while typing" under Control Panel (large icon view) > Mouse > Pointer Options Tab and enable "Show location of pointer when i press CTRL key"
  - Link to picture
 
Uninstall the Touchpad Driver (ELAN or Synaptics) under Control Panel > Programs and reboot. Upon logging back in, Windows will use a generic touchpad driver. Try to observe the mouse pointer behavior and observe (you can always re-install the touchpad driver by navigating to D:\Drivers\Touchpad or by downloading the driver from the lenovo website).
 
Boot in Safe Mode with Networkingand observe the mouse pointer behavior. If all goes well, perform a clean boot and observe. If same problem, perform a System Restorein safe mode to undo any possible updates that was installed on the system (ensure that you make a backup copy of your files).
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as ... Read more

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RELEVANCY SCORE 81.2

Hi,Iv'e had the 710s for about two weeks. At first i would get about 5 - 5.5 hours of work time from it. But yesterday the battery started draininig very fast, and i'm now getting about 2.5 hours of work time. Iv'e not installed anything new or made any special changes. Any idea what this could be?

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RELEVANCY SCORE 81.2

A quick note to say I am not a professional reviewer, at most an advanced user. I got quite a few PM?s on the product and thought will share my experience. My Config: i5, 1.8 GHZ, 8GB RAM, 256 GB SSD, Windows 10 64 bit, Home edition. Usable SSD: 190GB (Lenovo uses a 20GB partition for recovery and rest is used by Windows). I would rate this machine 8.0/10 - if they fixed the touch pad and paint it would be 9/10 in my books.  Best features:Weight :  Felt lighter and smaller than Macbook air 13: my rating 8.5/10Price / Performance: loads Photoshop CC loads in 5 secs : 9/10Battery : whole day out with normal work of 4/5 hours and presentations 8/10Charging time: 15% to 60% in 50 mins, while continuing to work on the PC:  8/10Design: Simple approach, thin Bezel, nonslip rubber grip under the chassis: 7/10Call centre: waiting time and attitude: 8/10Great form factor: I am leaving my tablet home:  9/10Ports: 2 USB and 1 thunderbolt port (I bought  a $ 3 thunderbolt to HMDI adapter for presentations) : 9/10.Spacebar scroll: pressing the pressbar will scroll the page (down only).Warranty: 2 years compared to Mac or Dell?s 1 year (can vary by geography) 9/10 Needs improvements:Sound: My Samsung headset from S5, sounds full of bass and body, when plugged in. PC speakers are a bit weak considering how thin it is. 6.5/10Touch pad accuracy and feel : Gold standard is Macbook. ... Read more

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RELEVANCY SCORE 81.2

The Built-in micrcophone does't seems to detected by IdaPad 710s Plus. Installing the latest drive "Realtek High Definition Audio" driver  from Lenovo website doesn't slove the issue.  

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RELEVANCY SCORE 80

When I click on the Battery Gauge Icon on my taskbar, a pop-window appears with an error message as seen in the photo. How can I get rid of this?

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RELEVANCY SCORE 80

Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

A:Lenovo ideapad 710s safe mode from msconfig, and does not recognized the ssd. Please help...

I m now downloading the win10 recovery usb key software >(thanks to the current guarantee it is on). anyone knows if it is going to restore the Bios so that the SSD come up again?

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RELEVANCY SCORE 80

I am planning to get a Transcend 128GB JetDrive Lite 130 Flash Expansion Card supported by Macbook. Wanted to check if this would be supportable on Lenovo Ideapad 710S as well? I have a SD card, but it does not go completely in. Any other alternative of increasing storage space? Lenovo is not helping in replacing the SSD. 

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RELEVANCY SCORE 80

Today, I updated my Realtek Audio Driver to version 6.0.1.7831 (dated 7/21/2016). After installation, I immediately realized that the taskbar icon changed from Dolby to Realtek default icon:? -> ? Next, I went to Programs and Features and found out that "Dolby Audio X2 Windows APP" disappeared from the list. Originally, both of these Dolby programs came with the laptop:? After the update, I was only left with this:? The impact of this is that I can no longer toggle the different sound features provided by the Dolby App. I contacted Lenovo via online chat support but the personnel insists Dolby is not a supported program by Lenovo without giving me a valid solution or answer. Did Lenovo omit Dolby App in the latest Audio Driver by mistake? Or did Lenovo intentionally removed it due to the vulnerability explained here: "Dolby Audio X2 (DAX2) privilege escalation" https://support.lenovo.com/sg/en/product_security/len_4884#/IdeaPad. If anybody is facing the same issue / has any solutions / answers, kindly leave a comment below. Thank you.

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RELEVANCY SCORE 80

Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

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RELEVANCY SCORE 76.4

Hello, my Ideapad 710S Plus-13IKB does not power on anymore.There is no noise and just a black screen. The keyboard also does not light up.Yesterday evening I have just shut down my laptop regularly. Today it is not working anymore. Since my laptop model does not allow to remove the battery, this is not an option for me as several support articles say.When plugging in the power supply, the small LED light at the side of the laptop lights up. But besides of that, nothing happens.The Novo button also does not work. Model Name: 80W3CPU: Intel i7-7500U 2.7GRAM: 8 GBSSD: 256 GBDisplay 13.3" FHDBattery: 4 cellOS: Windows 10 Home 64-bit Thanks for your help.

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RELEVANCY SCORE 74

Randomly I got the Blue Screen of Death error DPC_WATCHDOG_VIOLATION and apparently this issue occurs because the iastor.sys driver, is not compatible with Windows 10. So I changed the storage controller from Intel Rapid Storage sata controller to Intel mobile express chipset sata controller which was the other driver already on my 3 week old laptop. However, after this the laptop would not boot! It just kept saying 'automatically attempting repairs'. I then went into the BIOS and changed the SATA from RAID to AHCI and then the laptop would boot. But now the driver is just 'Standard NVM Express Controller'. I tried to reinstall the intel rapid stroage sata controller driver but then the laptop would not boot in RAID or AHCI! So I had to do a system restore and now the laptop seems to be working on AHCI and it has a boot loop on RAID.  My question is, should I put the laptop back on RAID (original factory setting) and after the boot loop should I reset the laptop to install a fresh copy of Win10 from recovery? Or should I leave it as it is now on AHCI with Microsoft Standard NVM Express Controller driver? Are there any disadvantages? My SSD is a Samsung PM961 (samsung mzvlw512hmjp) I need some help quickly before my 30 days returns period runs out. I really like the laptop but are there any problems with it?

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RELEVANCY SCORE 73.2

I bought this computer today. It has been on my desk the whole day. I see that part of the screen in two different tonalities. Is that normal? Should I go back to the store or I can solve it at home?Thanks in advance 


























IMG-5362.JPG ?2613 KB

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RELEVANCY SCORE 72.4

Hello! For the past 3 months I have been a satisfied owner of an lenovo 710s.However today my laptop started to behave strange: the screen doesn't display anything, nor do the fans run. The laptop is not running even though the power light is still on. I have tried to reboot (pressing power button for 8s) and have plugged the device back to the a/c power chord. The keyboard seems to be working: I can change the keyboard lighting and the caps lock lights can turn off and on. Has anyone had a similar experience, and if so, were you able to fix it? Every reply is welcome!Tjon

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RELEVANCY SCORE 71.6

Hi, I've got a brand new ideapad 710s and I have some problems with the two finger scrolling feature of the synaptics touchpad. Basically, it works. So when I move my two fingers up on the touchpad the window scrolls down and vice versa. However, when I move up my fingers rather slowly, the window scrolls up (and not down). When I reach a certain speed with my two fingers while moving them up, the window begins to scroll down again.This is quite annoying. Especially when I view PDFs with the Adobe Acrobat Reader the pages begin to jump etc. I don't know if this is a known issue with the touchpad or if it's just my notebook.Would be great to get some advice! Thanks

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RELEVANCY SCORE 69.6

I got a lenovo ideapad 310-15ISK with TN glossy screen which resolution is (1366*768).. Can i upgread this screen into 1080p resolution with IPS panel?? please help..

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RELEVANCY SCORE 68.8

Purchased a new lenovo ideapad 520 with windows 10 preloaded. installing the drivers downloaded from HP website for the Laserjet MFP126NW gives "UNEXPECTED KERNEL TRAP MODE" error with a blue screen . repeatedly tried .the drivers work with other DELL Laptop , but LENOVO Says their is hardware OK , Driver problemDid a Hard Reset as well, but no resolution ... ... now stuck.WIndows version is 1709 build 16299.15anybody can help , please ....

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RELEVANCY SCORE 68.8
A:i have a problem with my lenovo ideapad 100. whenever i turned it on the screen isn't turning on.

the screen is just black and so is the fan not working. what seems to be the problem. But what bugs me the most is that i can open it like nothings wrong but whenever i turned it off and turned it on again the problem is back again. the screen not working and so is the fan

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RELEVANCY SCORE 66.4

It has been almost 6 months since I bought this laptop, and it gave awesome experience, such a beautiful, powerful laptop both for work and gaming. I enjoyed alot until recently, two days ago I was just using my laptop and suddenly screen started to show these horrible green, grey, black and purple lines, multicolored and the screen stuck. I had never encountered a problem like this. First i tried to shut it down, by main power button. When I started the laptop again, lines showed up again and screen stuck. I was greatly shocked because I just bought it recently and didn't expected such problems.I figured it out that if I exert a little pressure on the screen it would work, the lines will disappear and the it will become normal but then the moment i took my finger off, it returned to it state. After doing a little diagnosis i found that if i put my screen in a certain angle it would become normal. I can use it but only after pushing the screen to a certain angle and it is not comfortable at all.  Sorry for awful lengthy post but i will be grateful for any help. Thanks. Here is a pic.   

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RELEVANCY SCORE 64.4

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

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RELEVANCY SCORE 63.2
RELEVANCY SCORE 63.2

Less than a month ago I bought a brand new Lenovo Ideapad 710s, today it suddenly turned off even though it's battery was at 64%. I then plugged in the charger and tried turning it on - nothing happened. Then I held down the power button at it turned on. Only to turn off again after about 15 minutes.Now, it won't turn on at all.If I hold down the power button, the light behind the keyboard blinks, but the screen stays black. When I plug in the charger, the light that shows it is charging is on, so the charger is working.I just can't turn on my computer at all. I don't know if this information is needed, but I have used it almost every day, around 6 hours every day I've used it (I'm using it for school only). The only things installed on the computer was Office 365 and a driver so that I could use my printer.Any idea how to get it working again?

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RELEVANCY SCORE 63.2

Hi - the current version of the ideapad 710s BIOS does not allow changing of the SATA/drive mode from RAID to AHCI. As a result, it is pretty much impossible to install Linux onto these systems. I've tried multiple combinations of things - completely wiped the drive, disabled UEFI, Secure Boot and enabled Legacy mode, etc - and nothing works.  The currently locked SATA mode basically prevents Linux from even seeing the SSD.  I've tried the latest versions of Ubuntu and Gentoo - both with the same result. Is there any reason why this setting is not exposed?  Are there any plans to expose it?  

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RELEVANCY SCORE 62.4

I live in Toronto, Canada. I bought Lenovo Ideapad 710S (i5-6200 128GB SSD 8GB Ram) in August 2016. Used only 2 weeks, the laptop couldn't recognized the hard drive. It was sent to MIAD (local Lenovo certified repair center) and diagnosed as hard drive dysfunction. The technician told me since it is a "consumer" laptop (vs. business laptop such as ThinkPad), they don't have the part to repair/replace. I waited 4 weeks until the new hard drive arrive and the laptop was still not working. MIAD told me it was not hard drive problem and beyond their ability to repair. The laptop was later sent to Lenovo repair center (US).A week later I got a notice from Lenovo said the laptop had arrived but the part they need is in back order.5 weeks later still no sign of getting the problem fixed. Contacted Lenovo and get the same answer. Only compensate so far is extension of my warranty for 2 months. However, no compensation about the usability. For about 10 weeks, I have to use my old Pentium M Thinkpad. If I bought a new laptop, it might already arrived!Conclusion: Don't buy Lenovo "consumer" laptop (Ideapad, Yoga etc), at least in Canada. 

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