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Audio port on Ultra Dock docking station not working with T470 docked, but it worked with T450.

Q: Audio port on Ultra Dock docking station not working with T470 docked, but it worked with T450.

I have ThinkPad T470 laptop with Windows 10 pro x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too.But...when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock. I believe the driver of external speaker plugged into dock is well-installed and well-detected by the device managerI already set it as default audio output and can see the volume symbol up-and-down while testing it.I also had my T450 docked and the audio port from this Ultra Dock worked just as expected!! It seems everything works fine but still no sound can be heard when T470 is docked.Is it a bug when using Dock with T470 docked ??What do I need to do to get the Ultra Dock's audio port working?Anyone can help ?? Thanks a lot in advance!Kind regards,Jimmy


























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RELEVANCY SCORE 200
Preferred Solution: Audio port on Ultra Dock docking station not working with T470 docked, but it worked with T450.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Audio port on Ultra Dock docking station not working with T470 docked, but it worked with T450.

But...when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock. I believe the driver of external speaker plugged into dock is well-installed and well-detected by the device managerI already set it as default audio output and can see the volume symbol up-and-down while testing it.I also had my T450 docked and the audio port from this Ultra Dock worked just as expected!! It seems everything works fine but still no sound can be heard when T470 is docked.Is it a bug when using Dock with T470 docked ??What do I need to do to get the Ultra Dock's audio port working?Anyone can help ?? Thanks a lot in advance!Kind regards,Jimmy

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RELEVANCY SCORE 156.4

I have a ThinkPad X240 laptop with Windows 8.1 Enterprise x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too.But...when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock.The Ultra Dock has (I believe) the latest firmware installed (version 2.22.000) and I have the latest audio drivers installed: in Device Manager > Sound, video and game controllers > Realtek High Definition Audio > Driver version is 6.0.1.7188 which is the latest available from Lenovo Support downloads.What do I need to do to get the Ultra Dock's audio port working?Kind regards,/Neil PS. Apologies - I mistakenly posted this message on the "X Series tablet ThinkPad Laptops" board. Can a moderator please remove the post from that board?











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A:Audio port on Ultra Dock docking station not worki...

Hi Nwgarside,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with Audio not working from Ultra docking station with your ThinkPad X240.
 
Have you check with different system/Ultra docking station?
Check with running ThinkVantage system update tool, so that it will update all the required drivers and application for your system.
 
Hope this helps.
 
Best regards,
Hemanth Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 118.4

I have a T440s presently with a T480s due for delivery this week - It seems that the docking platform for the T440s won't work with the T480s - correct?  I have looked for a similar dock for the T480S without success (though this doesn't always mean something isn't available, just impossible to find on the Lenovo website...)  Can anyone pont me to an Ultr Dock for the T480s - and/or confirm that the one for the T440s won't work?  Is the Thunderbolt 3 dock the closest I can get to the same functionality (without the usefulness of an actual docking base) for the T480?  Thanks for any assistance in advance. 

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RELEVANCY SCORE 118.4

HiI have a docking station pro and a T480s with windows 10.Probably since the last firmware update for the T480s (but this might not be related), my external monitor (display port) isn't recognized anymore (I have a Samsung 28 Zoll 4k monitor). I can only connect using the HDMI port from my T480s to connect.Any idea how to solve this issue? I updated everything today (Lenovo, Windows as well as drivers/firmware for docking station) but this didn't resolve the issue. CHeersRenger

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RELEVANCY SCORE 108.4

I have a thinkpad p51, and recently bought a thinkpad workstation dock of type 40A5. However, I noticed that the slop on the dock doesn't quite align with bottom of the laptop, and the dock can actually swing back and forth a bit when I lift up the docked laptop. I'm wondering will that swinging damage the docking port on the laptop. Thanks!  

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RELEVANCY SCORE 106.8

Hello,
I have trouble as described in the topic,
I have two most old laptop models, Dell Precision M6300 & Dell Latitude D630.
When laptops is docked to replicator potr dock stations D/APR (PR01X) or D/DOCK (PD01X) - bigger one model with DVD port,

headphone jack port not working under Windows 10 Pro x64 installed on both laptops.

On M6300 previously was installed Windows 7 Ultimate and on D630 was Windows 8.1.
On Dell  M6300 on Win 7 Ult. headphone jack port worked properly.
On Dell D630 on Win 8.1 I'm not sure due I do not used this on it (more years ago when it was on Win XP headphone jack port worked properly)
So when Ms start delivering updates do Win 10, I did it on doth laptops, everything on both models working fine, but only this headphone jack port in D/APR (PR01X) or D/DOCK (PD01X) wouldn't like to work when I'm dockind Dell M6300 (D630 I docked only
for test if on this one jack port will work or not) but not working too like on M6300.
So loks like drivers whih was made oryginally for Win Vista x64 ale which was workable for Windows 7 64b wouldn't like to work on Windows 10.
Maybe You have some tips what to do with this to press them to work?

Greets
PitPuma

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RELEVANCY SCORE 104.8

Just got a D/dock for my d630. Everything seems to work except for the 3.5 mm audio jack; when I insert the audio cable for my external speakers into the jack the laptop's speakers turn off but there is no sound from the external speaker. Tried updating BIOS and reinstallin Sigmatel audio driver; any ideas would be greatly appreciated!

A:No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

The regular R171789.exe works fine for the D820:
http://www.dell.com/support/home/us/en/19/product-support/product/latitude-d820/drivers 
 

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RELEVANCY SCORE 96.8

Hello,I'm currently having problems with the docking station. When I plug the power cord into the docking station, I don't see the LED light turn on to indicate its charging or charged. When I plug it into the tablet portion, I see its LED light turn on. My main problem is that when I dock the tablet onto the docking station, it automatically turns off. I can only use this in tablet mode. Is my docking station broken? This was working fine before. I didn't make any recent updates to it. My laptop was sitting on my table turned on and then I went to use and saw that everything had turned off. Once I undock it from the docking station, I can power it back on.

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RELEVANCY SCORE 95.6

Hi, I am looking for some help, I have a T450 that has been working away on a Thinkpad Ultra Dock with no issues, then all of a sudden it will not charge while docked!! Take it out of the dock and charge directly and it works fine, I tried replacing with a new docking station the exact model but again it does not charge the laptop while in the dock, I have switched out the battery and it is still the same. I have fully updated the BIOS etc and still have the same issue, I tried updating the Ultra Dock firmware but run into issues as the firmware update will only run while docked and also has power, but as the laptop is not detecting power I cannot proceed , I tried updating out of the dock but it does not proceed either as it cannot detect the docking station. Everything else works via the docking station HDMI, USB, DVI, Ethernet  all working perfect, has anyone came accross this issue?

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RELEVANCY SCORE 94.8

Hi, I just bought a P51 computer but I have a T450 model from work. Is there a docking station I could purchase for my home office that is compatible with both models? Thank you!

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RELEVANCY SCORE 94

I have a W540 and ultra dock, have been using it with a U2713HM and sometimes also a U2412 on the dock's displayport outs, no problem. I just bought a 2nd U2713H (2nd hand - I wanted them to match, thoughHM and H models are subtly different), and for the life of me I CANNOT get the new monitor to work with either DP output on the ultra dock...  (just by itself, using either port output and either of 2 cables I have... while the original 2713HM works either display port out with either cable) basically windows shows a 2nd monitor is attached, and at the right resulution... and the monotor shows that it knows it's plugged in, but claims it's not being sent any video. so it's just black... But I did get it to work via DVI cable out of the dock(though at limited resolution) And I did get it to work with the miniDP out on my actual W540 using an old mini DP to DP connector (while also using the dock's displayport out with my other U2713.Can someone let me know what on earth is going on?? While it's releiving to at least be able to see my new monitor running alongside the old one for 2 x 2560x1440, I need that port on my laptop free for other purposes (it's a DP/thunderbolt port and I use it for thunderbolt too!) so I need this fixed or I have wasted money buying a 2nd monitor..  

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RELEVANCY SCORE 94

I use a Thinkpad W550s for work.  I am looking at purchasing a T450 (or T570) and T520 for home.  I enjoy the docking capability from the W550s at work and I trying to determine if there is a single dock available for all of these models.

A:Docking Station Compatibility W550s, T450 and T520

Hi Highgrader,Warm Greetings & welcome to Lenovo Community, happy to have you here.
 
Well looks like ThinkPad USB 3.0 Pro Dock & ThinkPad USB 3.0 Ultra Dock are the only USB Docks / Cable Docks compatible with all the three W550s, T450 and T520 models. 
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 93.6

I have a T530 for work and it came with a Mini Dock Series 3 docking station provided by my company. I just recently purchased a T470 for personal use and clearly the mini dock isn't compatible with the bottom of my T470. Is there such a dock out there that I could easily swap between laptops since I don't have the desk space for two setups nor the time to swap out cables every time I need to swap?













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A:T530 and T470 Docking Station?

Welcome to the CommunityTwo docks are compatible with both T530 and T470:ThinkPad USB 3.0 Pro DockThinkPad USB 3.0 Ultra Dock

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RELEVANCY SCORE 93.6

Hi, I'm looking for informations about the compatibily of some docking stations with a T470 (type: 20JM). Is this one fully compatible with? http://accsmartfind.lenovo.com/products/40AC0135EU Since it's more expensive than this one (http://accsmartfind.lenovo.com/products/40A10090EU), what are the differences and advantages of the first one compared to the latter? Thanks for your kind help :-)

A:T470 and docking station compatibility

Hi,
 
https://support.lenovo.com/us/en/accessories/ACC100356  for ThinkPad Thunderbolt 3 Dock
 
https://support.lenovo.com/us/en/solutions/pd027981 for ThinkPad Pro Dock
 
I hope you'll find the info you're looking for there.
 
Regards,
 
Pavlo

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RELEVANCY SCORE 93.6

Hi, I would like to know what is the part number compatible with T470 laptop in India? I saw 3 different models with 65W and 90W. The product detail page has some issues. can you please let me know the difference?

A:Dock station for T470

Hello and welcome to the communityRead this guide, Options Compatibility Matrix https://download.lenovo.com/pccbbs/options_iso/ocm_august_2017.xlsxOnce you'll choose the dock station take a look at the tab with country speific p/ns.

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RELEVANCY SCORE 93.2

I had audio issues, speakers would intermittently not work.  I upgraded the driver to sp76702 per the following advisory: -------------------------------------------------------Document ID: c05288869Version: 1Advisory: HP EliteBook and ZBook G3 - Audio Not Working After Reboot, Speaker Icon Has Red X------------------------------------------------------- After the upgrade, I can no longer get audio through my docking station or the speaker jack on the right side of the laptop.  Tested my external speakers with a different source (smartphone) and they work fine.  I submitted a case today with HP.  

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RELEVANCY SCORE 93.2

Is there any way to connect the T480' Ultra Dock with my T470?

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RELEVANCY SCORE 92.8

I use 3 external monitors conected to my docking station (Dell P2314H). Two of the monitors display 1920 x 1080 and they are connected to the 2 DP ports on the docking station. The third is connected to the VGA port and when I set the resolution to 1920 x 1080 the left and right edges of the image don't fit on the screen. It is just enough off to prevent me from clicking the start button in the corner. Has anyone else had this issue? 

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RELEVANCY SCORE 92.8

Hi Guys, is there a Docking Station which is working for my W541 and my T470? Thanks,Rick

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RELEVANCY SCORE 92.8

Just started using the T470 and am attempting to setup dual monitors from my home office without a docking station.  Can I use the HDMI port to connect one monitor, and the USB C port with an HDMI converter to the 2nd monitor?  I'm able to connect the HDMI port to one monitor, I'm also able to connect one monitor using the USB C port with HDMI convertor.  However, when connecting the two at the same time, screen continues to flicker and only the monitor connected via HDMI port works.  Won't detect the USB C with HDMI converter.  Monitors are Viewsonic 2270SMH-LED. 

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RELEVANCY SCORE 92.8

I know that T470 got a USB C as well but would it connect/work with the latest docking station model?

A:Is the T470 compatibile with the latest USB C docking station?

with this docking model 40AH0135US

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RELEVANCY SCORE 92.4

I have a nearly new Dell Inspiron  15 7000-series laptop. I also have a D3100 USB3 docking station. The dock has a monitor, speakers, mouse, keyboard, and disk drive attached. All was working fine for weeks. Just a few days ago, the speakers stopped working. Sound is now coming out of the laptop speakers even when the laptop is docked. In the Device Manager, when it is docked, there is a USB Audio device that has an exclamation mark on it. (E.g. isn't working.) I've tried updated the audio driver through the Dell support site. No improvement. I then found the latest driver on dell.com for the D3100 dock. I tried installing it, but it was refused, saying that the existing driver was up to date.
The speakers work fine when plugged directly into the laptop audio jack. E.g. there is no problem with the speaker hardware.
Any ideas how I can get the dock audio working again

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RELEVANCY SCORE 92

Hi,I'd like to know if the new Thinkpad T470 is compatible with the "Pro Dock 90 W - 40A10090US" docking station?













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A:T470 Docking - Is the "Pro Dock 90 W - 40A10090US" compatible?

Hello and welcomeYes, the dock is compatibleThinkPad Options Compatibility Matrix - https://download.lenovo.com/pccbbs/options_iso/ocm_mar_2017.xlsx

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RELEVANCY SCORE 91.6

Hello.  I am a very happy new T470 owner.  So this bad boy has an internal battery and one in the back.  Should I remove the one in the back when my box is in the docking station (90W Ultra Dock), or is it smart enough not to provide continual charging to the removable battery which would wear it out? TIA


























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RELEVANCY SCORE 91.6

Hi!
I have a Latitude E7740 that runs Ubuntu Xenial (16.04). I dock it to a "Dell EURO2 Advanced E-port II" docking station. 
If I boot it in the docking station, everything works fine, and I find all my two DVI-connected monitors. 
However, if I undock, then put it into the dock again while running, it fails to enable the screens. I'm using a script called autorandr for switching between display modes - it uses xrandr. It tries to run:
xrandr --output DP1-1 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 0x0 --rate 59.95 --reflect normal --rotate normal --output DP1-2 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 1920x0 --rate 59.95 --reflect normal --rotate normal
But the X server responds with:
X Error of failed request: BadMatch (invalid parameter attributes)  Major opcode of failed request: 140 (RANDR)  Minor opcode of failed request: 21 (RRSetCrtcConfig)  Serial number of failed request: 48  Current serial number in output stream: 48
Running this exact command after booting in the dock is doing the right thing, but after undocking then docking, it doesn't work.
Any ideas here? I have updated to the latest BIOS version.
Problem also reported in launchpad with lot's of debug info, here:
bugs.launchpad.net/.../1585884
Autorandr script is here: github.com/.../

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RELEVANCY SCORE 91.2

Hi there,I've got a new T470 and Ultra Dock and try to connect my 2 external monitors via DisplayPort but nothing happens.I tried to update the firmware of the Ultra Dock but it won't work because I got the following error message in den update.log: "Error description: Can't connect to Synaptics VMMxxxx DP hub IC"The 2 monitors were still connected to the Ultra Dock. So I connected one of those monitors vie HDMI and installed the Firmware again. Now I got the current version 2.33.000 installed. But as soon as I remove the HDMI cable nothing happens again. What else can I do? Do I have an issue with my Ultra Dock?

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RELEVANCY SCORE 90.8

Hey all,?I just grabbed a new ultra docking station for my X1C6 - and want to know if anyone's managed to get two 4K external monitors running at 60hz? (with lid closed).?I've hooked up two 4K dells to it via mDP, but can only get one of them at 60hz, while the other seems stuck at 30hz. Looking up the docking station here seems to imply that it CAN'T run two 4K displays at 60hz. Am I reading that right?https://support.lenovo.com/us/en/solutions/pd029622#Ultra%20Docking?If so, this is somewhat disappointing - getting a brand new machine and dock only to discover that it can't even run two displays at full refresh and resolution. I wonder if a thunderbolt adapter for one of the monitors might help??Thanks.

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RELEVANCY SCORE 90.4

I have been having issues with my Anker USB 3.0 Docking Station on my Dell laptop, specifically that the audio does not work. The laptop's audio works fine when not hooked up to the docking station. I have the laptop hooked up to two external monitors via the docking station, and I operate with the laptop screen disconnected. I have tried audio through the headphones jack and by using a USB headset. Neither have worked. I called Anker, and they said it was a product defect and sent me a new product. The replacement has the same issue, which makes it seem like its a Dell or Windows issue (I run Windows 10). 
I was wondering if anyone had any suggestions on fixes or has experienced this same problem or similar problem with another docking station.

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RELEVANCY SCORE 89.6

when i dock my laptop my monitor plugged into the vga port works fine, but when i undock & later redock the monitor will not work. it goes to sleep & the only way to wake it is to open the lid on the laptop. we have 25 of these laptops & only 3 of them are doing this. anyone know how to fix it??????

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RELEVANCY SCORE 89.6

I have a Yoga 260, and have been given a Lenovo Ultra Docking Station.  Is there any way to get this combination to work?  I know the recommended is either of the USB Hubs, but is there a cable or driver available to enable the Yoga 260 work with the other Lenovo Docking Stations?  I have tried to get a Male : Male USB 3.0 cable (Only possible option given the ports available), and installed some drivers for the dock, but will not connect.

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RELEVANCY SCORE 89.6

I have a Yoga 260, and have been given a Lenovo Ultra Docking Station.  Is there any way to get this combination to work?  I know the recommended is either of the USB Hubs, but is there a cable or driver available to enable the Yoga 260 work with the other Lenovo Docking Stations?  I have tried to get a Male : Male USB 3.0 cable (Only possible option given the ports available), and installed some drivers for the dock, but will not connect.

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RELEVANCY SCORE 89.6

Good Morning, First of all thank you very much in advance for your support... I have a problem with this product, I have plugged in an EliteBook HP, but unfortunatly when docked the VGA of the laptop could not be used. I would like to use the VGA embedded in the docking station AND at the same time the VGA of the laptop. Any solution? many thanks Solution already tried but still not working:1) I have already tried to move to the screen page on the control panel, but the monitor linked to the laptop VGA is not working (when the docking station is plugged in)2) sp65034.exe returns me an error "Faild to find synaptic mst dp hub ic" so I cannot install ithttp://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_128239_1

A:HP ULTRA SLIM 2013 docking station

I don't know which notebook model you have, but I'm finding random posts online about HP notebooks only being able to drive one analog monitor at a time, so you may be out of luck there. That docking station firmware update is for Displayport hub built into the docking station.  It can only be updated if you're connected to at least one monitor using displayport.  And it has nothing to do with analog port anyway, so it won't help you even if you could update the firmware. 

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RELEVANCY SCORE 88.8

I hooked up DP cables on the docking station and the maximum resolution that I could get is 2560x1440.  When I tried to connect directly from the laptop to the monitor I was able to get 3840x2160.  So I know that the laptop is able to display at 4k. Does anyone know whether the docking station has a limitation or whether there is some firmware that needs to be updated? Thanks.

A:HP 2013 Ultra Slim Docking Station can't display at 4k on Be...

I got the same issue. Did you ever find a solution? I've got a HP Elitebook 840 G3 with BenQ BL3201 4k monitor. I get signal directly from my computer but not when connection through the docking station. I've also updated the dockingstation firmware (http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_165723_1&swEnvOid=419...) but issue persists. //Mattias

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RELEVANCY SCORE 88.8

Hi, My laptop updated to Windows 10 OS and now my docking station is not working on it anymore as the current update only supported Windows 7 or 8 Version only. Need help please.  Thanks,chelle

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RELEVANCY SCORE 88.8

I have a new LG ultra wide monitor that has support for HDMI and DisplayPort that I cannot seem to get working.  I have tried connecting the displayport cable to the dock and montior and I do not get a signal at all.  I have also tried the HDMI connection but I cannot get the resolution to the recommended 2560 x1080. Any direction would be very helpful/.

A:Dell XPS with Docking Station and LG Ultra Wide Monitor...

DisplayLink can support that resolution, but the D1000 is a very old dock that uses a very old DisplayLink chipset, and that particular chipset probably doesn't.  However, even with a newer version of DisplayLink such as would be found in the D6000 dock, DisplayLink would give you an inferior experience at that resolution anyway if you ever did things like gaming or full-screen video.  You really want your display to be directly controlled by the GPU.  So, considering that you have a 9550 that has a Thunderbolt 3 port, you have two options:
- Buy a USB-C to DisplayPort adapter, which would tap into the native GPU DisplayPort output wired to that port.
- If you want to have everything connected to a dock, buy either a WD15 or TB16 dock.  Either one would allow the attached display(s) to be driven directly by your GPU rather than through DisplayLink, and unlike your D1000, these docks can additionally charge your system via their USB-C/Thunderbolt 3 cable, so you'd have a true single-cable solution.  The WD15 allows a single display of that resolution (or dual 1080p), and the TB16 allows up to dual 4K displays or three 2560x1600 displays.  Since you have an XPS 15 9550, with the WD15 you'd need the 180W adapter version and with the TB16 you'd need the 240W adapter version.

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RELEVANCY SCORE 88

Hi guys, anyother with some issues with the docking station and wired mouse?I've a lot of lags, but if i put the mouse directly in the pc usb works perfectly. Some advice, please? Thanks.

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RELEVANCY SCORE 88

Hi, I have a HP 2013 Ultra Slim Docking Station with Elitebook pro 840G1 but I can't display op either DP ports from the docking station when I connect my Dell 2516Q 4k monitor. When I plugin the DP cable directly on the laptop it works like a charm. Seem that the dockingstation doesn't support this monitor. Is there a firmware or driver I need to install to get this working? Thank you for the feedback and assistance. Jack

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RELEVANCY SCORE 86.4

Title says all I guess. Mouse and keyboard are not working though the dock (the new mechanical/thunderbolt kind) under the pre-installed windows as well as with ubuntu 18.04 alpha.The windows/Intel thunderbolt software does not show devices as well.I heard that I should've seen dialogs asking for permission to use the dock as  a trusted device of somekind. I haven't seen this.Strangely network and screens work fine. I've looked at driver updates etc, but I seem to be up-to-date. Any ideas?

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RELEVANCY SCORE 86

I have a new Thinkpad T480 docked to a new ultra docking station.  I have a new Logitech M500 (corded) mouse plugged into a USB port on the docking station.  As I am using the mouse, the cursor will sporadically "freeze" on screen for a couple seconds and then go back to normal.  This will happen frequently as I am using the computer.  Very frustrating.  Substituting this mouse for a Logitech MX400 yields the same results.  If I instead plug (either) mouse into the laptop directly (instead of the dock), the issue is does not occur.  Any ideas as to why this is occuring and what I can do to fix it?  I have already installed the latest updates from Lenovo Updater and for Logitech Setpoint as well. Thank you,CJ

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RELEVANCY SCORE 85.2

I'm experiencing an issue with intermittent shutdowns on my new T580 (20L9) with the Ultra Docking Station (40AJ). The issue appears to derive from the Intel Dynamic Platform and Thermal Framework driver, as I typically see a corresponding error (DPTF Event ID 256 - Unhandled Exception) in Event Viewer, the details for which I'm including below. I'm running Windows 10 x64 1803 (Build 17134.81). It appears that certain CPU/GPU-intensive tasks will tip the driver to immediately put the system in sleep mode, so not technically a full system shutdown. Most recently, I attempted to restore a browser session in Chrome after an OS restart, opening a number of browser windows w/ multiple tabs each, which triggered the issue. Over the course of my daily use, it will happen anywhere from one to five times, and it's extremely annoying. I have not experienced the issue with the system undocked, however, my computer is docked about 90% of the time I'm using the machine, and I did recently update to Win 10 1803, which could be part of the problem (?) I am using **all** of the latest drivers available on Lenovo's site, including that for the Intel Dynamic Platform and Thermal Framework, version 8.3.10207.5567 as of the time of this post. I'm also running the latest BIOS, i.e. 1.10.  I'm not sure if there's a BIOS setting available that could help with the issue or some power management setting? I'm including the full Event Viewer details below. Please advise. Log Na... Read more

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RELEVANCY SCORE 85.2

I'm experiencing an issue with intermittent shutdowns on my new T580 (20L9) with the Ultra Docking Station (40AJ). The issue appears to derive from the Intel Dynamic Platform and Thermal Framework driver, as I typically see a corresponding error (DPTF Event ID 256 - Unhandled Exception) in Event Viewer, the details for which I'm including below. I'm running Windows 10 x64 1803 (Build 17134.81). It appears that certain CPU/GPU-intensive tasks will tip the driver to immediately put the system in sleep mode, so not technically a full system shutdown. Most recently, I attempted to restore a browser session in Chrome after an OS restart, opening a number of browser windows w/ multiple tabs each, which triggered the issue. Over the course of my daily use, it will happen anywhere from one to five times, and it's extremely annoying.
 
I have not experienced the issue with the system undocked, however, my computer is docked about 90% of the time I'm using the machine, and I did recently update to Win 10 1803, which could be part of the problem (?) I am using **all** of the latest drivers available on Lenovo's site, including that for the Intel Dynamic Platform and Thermal Framework, version 8.3.10207.5567 as of the time of this post. I'm also running the latest BIOS, i.e. 1.10. 
 
I'm not sure if there's a BIOS setting available that could help with the issue or some power management setting? I'm including the full Event Viewer details below. Please advise.
 
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A:Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

Did you ever get this resolved?  I have a user with the exact same symptoms, but we haven't done a lot of testing off the dock yet.  We've updated to the latest Intel Thermal Framework drivers from Lenovo (Just came out on 6/8) but that didn't help.  Updated to the latest drivers from Intel, no better.  Tried dock firmware, nothing.  Lenovo came out and replaced the system board - no better.  We push a clean corporate image to ALL machines, include a few hundred Thinkpads we have out there, and this is the only one exhibiting this behavior (Also the only T580 we have out there so far, everything else is T480.)  Lenovo wants their image back on it before we do anything else, which is tough because the user is a few hundred miles away.

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RELEVANCY SCORE 82.8

Hello, Notebook is super noisy and dock wire is way too short to put it somewhere far away. I though may be it's possible just pluging power into notebook and connect docking station via Thunderbolt only but not sure if it will work and if docking station in fact needs external power which thunderbold cable will not be able to provide.

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RELEVANCY SCORE 82.8

I want to use my Dell Inspiron 1501 as a desk top.
I want to connect my desktop monitor, and keyboard to my laptop.
If I do can I still use the USB ports on my laptop to connect my mouse, external disc drives,
printer etc or should I connect all devices to a docking station or port replicator?
Should I use a docking station or port replicator?
Can you recommend a good reasoable docking station or port replicator?
 

A:Docking Station VS Port Replicator

I just found out DEll Inspirons do not have a docking station port.
Looks like I will have to use a USB connected port replicator.
Any comments on this option greatly appreciated.
 

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RELEVANCY SCORE 82.8

My current answer based on limited research is Lenovo model number 433810U Are there ones made by Lenovo that are better than this model, or would this docking station serve most common needs well enough? Thanks!

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