Over 1 million tech questions and answers.

System Restarts-program Crashes

Q: System Restarts-program Crashes

I recently had a virus on my computer and I believed that i had fixed everything. However, my PC has continued to randomly reset, and my programs tend to crash for no reason. Also, while the system is idle, I get high CPU usage while not running anything. Here is my Hijack This Log.Logfile of HijackThis v1.99.1Scan saved at 6:34:10 PM, on 6/20/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\SeaMonkey\seamonkey.exeC:\Program Files\Messenger\msmsgs.exeC:\HijackThis\HijackThis.exeN4 - Mozilla: user_pref("browser.startup.homepage", "file:///C:/Program%20Files/SeaMonkey/my_homepage/finneys_homepage.htm"); (C:\Documents and Settings\Finney\Application Data\Mozilla\Profiles\default\ngk5hxyp.slt\prefs.js)N4 - Mozilla: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Finney\Application Data\Mozilla\Profiles\default\ngk5hxyp.slt\prefs.js)O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocxO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dllO2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dllO4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [Windows] C:\WINDOWS\Windows.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimizedO4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exeO4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exeO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO12 - Plugin for .htm: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dllO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cabO16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cabO16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{A3DACD27-9CC8-470B-BF9C-312500C7B918}: NameServer = - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dllO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exeO23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeO23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exeO23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeO23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exeO23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exeO23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeO23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeO23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeAny help appreciated.

Preferred Solution: System Restarts-program Crashes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: System Restarts-program Crashes

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

Read other 1 answers

Recently my computer has been having some problems. whenever i use flash games, or watch flash videos on youtube, after about 12-20 minutes my browser crashes, and on some occasions the whole pc reboots. Same deal when I play Warcraft, after about 20 minutes it either crashes or the pc reboots. When my computer is just running and browsing the web it's fine.

i used combo fix and Hijack this:

ComboFix 08-06-01.6 - Will 2008-06-02 21:04:02.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.137 [GMT -4:00]
Running from: C:\Documents and Settings\Will\Desktop\ComboFix.exe
* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\Documents and Settings\Will\Local Settings\Temporary Internet Files\ijjistarter2FxB.exe

((((((((((((((((((((((((( Files Created from 2008-05-03 to 2008-06-03 )))))))))))))))))))))))))))))))

2008-06-02 19:08 . 2008-06-02 19:08 <DIR> d-------- C:\Program Files\RogueRemover FREE
2008-05-31 13:42 . 2008-05-31 13:42 <DIR> d-------- C:\Program Files\Trend Micro
2008-05-26 13:32 . 2008-06-02 20:29 <DIR> d-------- C:\Documents and Settings\Will\Application Data\Yahoo!
2008-05-26 13:32 . 2008-05-26 13:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2008-05-09 18:38 . 2008-05-09 18:38 <DIR> d-------- C:\Pro... Read more

A:Program crashes and pc restarts

I'm runnining on Windows XP Media Edition
eMachines T3096
AMD Athlon XP +3000
2.17 GHz, 384 MB of RAM (512 mb shared)

Any and all help is appreciated.

Read other 1 answers

A few weeks ago, I installed a USB media card reader in my system, soon thereafter, I began experiencing some problems with programs acting strangely and crashing, etc. I unplugged the card reader since I rarely use it anyway. The problems seemed to stop for about a week or so. Then the computer would just randomly restart in the middle of a game or when left running idle for a long time, such as overnight or while I'm at work. I thought that maybe my 420w psu was reaching its limits with 3 HDDs and 2 optical drives plugged in. I unplugged a single HDD and now the crashes happen less often, but still happen. The crashes are more likely to happen when playing a game, but the programs include the game itself, or winamp, trillian, skype, firefox, or "truevector service". Those are usually about the only programs I have running at all. Twice so far I have encountered the blue screen of death, which I hadn't seen I think since SP1 was released...

So far I have tried updating my BIOS (all 3 available versions), updating my video card drivers, even reformatting my system drive, all to no avail.

PSU: Thermaltake 420w
CPU: AMD athlon 64 X2 3800+
Mobo: Abit AX8 socket 939
RAM: 2 x 512 Kingston ValueRAM
Video: BFG GeForce 7300 GT
ODD1: Lite-On dvd+/-rw/cd-rw
ODD2: Samsung drd-rom/cd-rw
HDD1: WD SATA 250g
HDD2: WD IDE 60g
HDD3: (disconnected) WD IDE 60g
OS: WinXP Pro SP2

1 x 120mm fan (intake - front)
1 x 90mm (intake - top)
2 x 80mm (exhaust - rear)

curren... Read more

A:Random restarts and program crashes

Read other 7 answers

As of recently, my laptop seems to be having some issues. It's a two years old MSi GX60 1AC.

The problems I have include:
constant restarts, regularly paired with a blue screen of death;
browser crashes, especially when using flash player plug-in;
and general program crashes for no apparent reason.

I have written down most of the exceptions that were given as the reason behind the BSoD:

To try and fix the problem, I completely reset my laptop to factory settings, including the hard drive. Unfortunately this did not fix anything. I have also tried removing all of the extra MSi programs that come with their laptops, to no avail.

I have run the windows memory troubleshooting tool, which told me "problems have been found", and consequently blocking, forcing me to restart my laptop. To try and fix it myself, I removed one of the 4gb RAM sticks, and ran the test again. This time, no problems were found (hurray), but shortly after booting I got another BSoD with the exception KERNEL_SECURITY_CHECK_FAILURE.

A:Constant BSoD/restarts and general program crashes

Sounds like you have some bad RAM.

Instead of running Windows Memory Diagnostics, download Memtest86+.iso(zip), burn to, then boot from the CD. Run on each individual stick of RAM, run multiple passes, 3 to 4 hours each any errors you will need to replace the stick of RAM.
Memtest86+ - Advanced Memory Diagnostic Tool

Depending on the type of RAM installed, you may need a pair to run without errors.

Read other 2 answers

I have suspicions that it may be heat damage to my graphics card, due to a fan pointing in the wrong direction. I would, however, want to run this past you guys.

P.S. How would you go about getting a copy of the information displayed on the BSOD log, so I can post it - to aid you further.

A:BSOD/restarts/program crashes when doing graphically intensive things

Hello and welcome Logiset mate I have yet to see a GPU fan that can be installed the wrong way round to be honest - I stand to be corrected of course.

Now download Speccy and run it and open the graphics as in my pic and lest see what the temps are first. Speccy - Download do that using the snipping tool is easiest.

How to Use the Snipping Tool in Vista it says in Vista but is the same in 7 while you are at it a shot of the summary would be good too to see the CPU temp as well.

Read other 6 answers

Please help.

Every time that I select the remove option in "Control Panel_Programmes and Features_Uninstall or change a programme", Windows explorer crashes.

A:Windows Explorer crashes and Restarts when removing program in Control panel


How long has this been going on? You may want to try a system restore.

You may also want to do a repair install.

Links are for Windows 7, but works for Vista too.

Read other 2 answers

I have purchased a new dell inspiron n5010 about 1 month back and i had several BSOD's. I've got Windows 7 home premium 64bits as originally installed OS in my system and it used to crash randomly.
Now i upgraded the system to windows 7 ultimate but still i my system crashes

And also my systems hangs then i have to shutdown the system through power button

Operating System: Windows 7 ultimate 64-bit

I have also uploaded the dump files that received please do revive and help me.

I am waiting for your kind response and help

Thanking you in advance,
Imran Khan

A:System crashes and appears Bluescreen and system restarts :(


Please post one..& welcome to the Forums.

Read other 9 answers

Cpu: Intell pentium dual core 2.80 ghz
Motherboard: ASUS P4S800
Ram: 2gig Sticks: #3 (2-512mbs) (1-1gig)
GPU: ASUS Radeon 9550 128mb
PSU: P4-500W power supply
OS: Windows XP pro Service pack 2

Ok The Crashes happen mostly during games such as Warcraft 3 and WoW
its crashes coming up with ACCESS_VIOLATION with like 0x00000E1 and so on
sometimes it comes to a plain blue screen and starts humming

Crash log:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0006e8d8 1294e604 00140216 000202af 0006e96c 0x0
0006e8ec 1294e72d 0006e96c 0006e954 00000000 wmp!WTL::CFrameWindowImplBase<ATL::CWindow,ATL::CWinTraits<114229248,262400> >:reTranslateMessage+0x19
0006e908 1294e6e0 0006e96c 0006e96c 0006e950 wmp!CMainFrame:reTranslateMessage+0x22d
0006e91c 1294e69d 0006e96c 12c26214 0006ebb0 wmp!WTL::CMessageLoop:reTranslateMessage+0x25
0006e93c 12c75a8d 12940000 131da858 00000000 wmp!WTL::CMessageLoop::Run+0x5f
0006fecc 129d838e 000206d8 00000001 7c80ada0 wmp!Run+0x40a
0006fef0 01001389 01000000 000206d8 00000001 wmp!StartThePlayer+0xc3
0006ffc0 7c816fd7 0117d010 7c90e1fe 7ffd8000 wmplayer!_PlayerEntry+0x476
0006fff0 00000000 01001926 00000000 00000000 kernel32!BaseProcessStart+0x23
STACK_COMMAND: ~0s; .ecxr ; kb


7c90378b 5f pop edi

SYMBOL_NAME: ntdll!ExecuteHandler+24



IMAGE_NAME: ntdll.dll

DEBUG_FLR... Read more

A:System Crashes/restarts Tried everything

Just thought I'd let you know that you should put the crashlog as an attachement Makes things a lot easier



Read other 1 answers

I built a system to use as an HTPC the end of last year (not my first) using new parts. Installed Windows and used it for a few months. Sometimes when it would start up (either from cold or a restart) it would power down and hang. The keyboard (connected via USB) lights would glow, but not come on strong like usual and the Num Lock light wouldn't be bright like usual. It was like the keyboard was getting power, but not actually communicating with the computer. Additionally, the TV connected via HDMI wouldn't detect a signal and the hard drive light would never blink. It wouldn't even post.
If I turned it off and on a few times it would work great, sometimes for a few weeks of restarts/shut-downs, without any problems. Then it would do it again. Once the system was up, it was stable.
Then one day I came home and the SSD wouldn't even show up in BIOS. I sent it in for RMA. In the interim I plugged in a regular (platter) HDD and loaded Windows. I don't remember if it happened right away, but soon after it would boot up and within 5-15 minutes it would restart without any warning. I would be in the middle of using it, the screen would go black (no BSOD or anything) and it would go right into POST.
I assumed that the problem was related to the HDD, so I tried to tolerate it, but soon just stopped using the system.
The replacement SSD came earlier this week. Installed Windows and got the same issue with the restarting and about half the time not eve... Read more

Read other answers

Dear community,

For the last month or so, I have been having days where there would be multiple BSODs in a row and I can not even use my laptop properly. Now I don't know enough about computers to be able to fix this problem myself, and that is why I've come here to ask for help.

Today I have been getting multiple BSODs, like:
aswvmm.sys / aswbidsha.sys / ntfs.sys / win32k.sys and wdf0100
And also a lot on 0x00001E / 0x0000007E / 0x00000024 and on 0x0000003B
Each with different messages like SYSTEM SERVICE EXCEPTION or IRQL_NOT LESS OR EQUAL and many more.

After googling a bit and running different memtests, RAM tests, chkdsk, virus scans, malware scans and upgrading my drivers using DriverBooster 4.4, I am still getting blue screens, random crashes or restarts on my laptop. By now I'm at the end of my tries and so I've come here to ask for help.

Not all bluescreens have gotten to a full 100 complete dump, but I have added all 3 minidump files into a zip file, I have attached my system.nfo and I have made a snapshot with Speccy of my computer stats.

My system specs are:
ASUS K55VD laptop
Model number: R500V
Intel Core i7 3610QM @ 2.30 GHZ
Intel HD Graphics 4000
2047MB Nvidia GeForce 610M
Windows 7 Home Premium SP1 64 bit
OS was originally installed on the device (device came with built-in startup repair, no windows disk provided)
Age of OS is 5 years or so (early 2012), this is still the same installation as I first got it, never rein... Read more

Read other answers

Dear community,

For the last month or so, I have been having days where there would be multiple BSODs in a row and I can not even use my laptop properly. Now I don't know enough about computers to be able to fix this problem myself, and that is why I've come here to ask for help.

Today I have been getting multiple BSODs, like:
aswvmm.sys / aswbidsha.sys / ntfs.sys / win32k.sys and wdf0100
And also a lot on 0x00001E / 0x0000007E / 0x00000024 and on 0x0000003B
Each with different messages like SYSTEM SERVICE EXCEPTION or IRQL_NOT LESS OR EQUAL and many more.

After googling a bit and running different memtests, RAM tests, chkdsk, virus scans, malware scans and upgrading my drivers using DriverBooster 4.4, I am still getting blue screens, random crashes or restarts on my laptop. By now I'm at the end of my tries and so I've come here to ask for help.

Not all bluescreens have gotten to a full 100 complete dump, but I have added all 3 minidump files into a zip file, I have attached my system.nfo and I have made a snapshot with Speccy of my computer stats.

My system specs are:
ASUS K55VD laptop
Model number: R500V
Intel Core i7 3610QM @ 2.30 GHZ
Intel HD Graphics 4000
2047MB Nvidia GeForce 610M
Windows 7 Home Premium SP1 64 bit
OS was originally installed on the device (device came with built-in startup repair, no windows disk provided)
Age of OS is 5 years or so (early 2012), this is still the same installation as I first got it, never rein... Read more

A:Multiple BSODs and system crashes/restarts

my name is Mihael and I'll be assisting you.

Kindly follow these instructions and let me know how it goes: https://www.avast.com/uninstall-utility


Read other 9 answers

Hello, new to the forums and this is my first post, I built a brand new computer for the holidays and it has been working fine. brief run down of hardware would be:

Windows 7 Ultimate x64
ASUS M5A99X EVO- Motherboard
Radeon HD 6770- Graphics
AMD FX-6100 - processor
8 GB Patriot G2 DDR2 - Memory
Diablotek 600 Watt- Power.

The computer has been running flawlessly using a 55" tv as a monitor with graphics on ulta for 2 weeks or so, there is barely anything installed on the computer besides necessary programs and 1 or 2 games at the moment. For the 2nd time now the computer has shut down instantly giving no warning, displaying no errors or coming back with any errors after running Windows 7 trouble shooters, the first time the computer had been on all day so I thought maybe over heating. But this second time the computer was only on about 5 minutes and did the same thing, I put a lot of time and is the first computer ive built so I would like to fix it before anything gets damaged but im not sure where to start. BOTH crashes Were during a game but there has been no system changes or installs in the past 2 weeks in which it was already running flawlessly.

A:Computer crashes and restarts displaying no errors (New system)

Have you looked in event viewer?

Please download VEW by Vino Rosso http://images.malwareremoval.com/vino/VEW.exe
and save it to your desktop
Double click it to start it Note: If running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left
Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).
Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run
Once it finishes it will display a log file in notepad
Please copy and paste its entire contents into your next reply

Read other 9 answers

Hi. Today morning I started my PC and just after the start up Windows Explorer crashed and restarted and then did (and does) the same every 10-15 seconds. I googled the problem and did following steps (not in the same order as below) which didn't resolve the issue:

- restarted few times and switched off PC completely;
- tried to fix registry with Vit Registry Fix;
- did SFC /SCANNOW and it finished with information that some issues couldn't be fixed;
- ran Malwerbytes with no malware found;
- did a full Kaspersky Internet Security scan with no viruses found;
- did a clean boot (all non-windows services were not used) and it still crashed;
- did a diagnostic start up (so only basic windows services were used) and it helped;
- I wanted to do a system restore but Windows doesn't have data on any restores, meaning I probably haven't started the service (doesn't it make it automatically?);

Other info:
- system works fine in Safe Mode and diagnostic start up, thus eliminating issue with external applications;
- when in normal mode and crashing I looked at processes appearing and disappearing and found out that at the crash process the file dllhost.exe disappears then and shortly after appears back (it may or may not be relevant);
- I didn't do any major updates yesterday (only updated Steam platform and installed one new game);
- I can't do perfmon /report as in Safe mode it doesn't display anything and in normal mode I don't have enough time to start the applicati... Read more

A:Windows explorer crashes (and restarts) on system start-up.

Just an update - based on my experience with "fixing" the system, I've decided to back up the data and make a fresh installation (no point in loosing more time on trying to resolve the issue but just spend the time on new system and at least enjoy a faster Windows for some time). Funny though that a year ago I had to do the same due to some dll corrupt file (it was much worse then). I really love Microsoft!

P.S. Thanks for reading this thread, if you think you may add something (so in the future if someone looks for info on how to fix it) feel free to add some advice.

Read other 3 answers

I have the dump of errors: 0x0000001a (0x0000000000041201, 0xfffff680000435f0, 0x83200000c4928867, 0xfffffa800c195680).
I launched the SF diagnostic tool and made the apropriate dump file (attachment).
Please help to resolve this issue.


A:System crashes and restarts, errors: 0x0000001a (0x0000000000041201,


Your dumps do not show a probable cause but from what I've gathered out from your files:

Start Menu\Programs\ESET Public:Start Menu\Programs\ESET Public
Start Menu\Programs\ESET\ESET NOD32 Antivirus Public:Start Menu\Programs\ESET\ESET NOD32 Antivirus Public
Please uninstall and keep MSE. Once downloaded and install, run a full scan to make sure you're free of viruses.
Microsoft Security Essentials - Free Antivirus for Windows

Run the system file checker for repairing any damaged windows files:
SFC /SCANNOW Command - System File Checker 3 times as mentioned in the tutorial.

To make sure that hard drive is good run disk check following the tutorials: Disk Check
Hard drive scan usings SeaTools: SeaTools | Seagate both long and short tests.
You should run memtest86+ on each stick for 8 passes preferably overnight: Memtest86

Also check for an update on your BIOS version.

Post back results

Read other 1 answers

I am facing an issue. On Exchange server, whenever I open Internet Explorer- the server restarts. This happens every time. Can some one please help me out. what causing this restart? OS version 1607.

Read other answers

Hi this problem has nearly ruined me and cost a fortune so far, first I'll explain the problem about 6 months ago I had a PSU blow out on me, so I replaced it and all was well for a time when the PC would shut down and then restart without even showing a BSOD, at first it was now and then but gradually got worse. At first I thought it might of been the CPU overheating, I also thought that when the PSU blew it caused damage to the MB. So over a period of time I have ended up replacing all the hardware. For a time it seemed okay but the problem soon returned. (just to note it only shuts down when playing or starting games, I can surf the net or play videos etc without a problem).

My next thought was that it was a software conflict so I have ended up rebuilding a second PC, with a new HDD just incase it was a virus etc, I've loaded Windows 7 (home) 32bit, installed the graphics card (GeForce 560 Ti) with latest Nvidia drivers and a Asus sound card. I then installed Minecraft just as a test game and sure enough it crashes.

So I have eliminated the possibility of it being a hardware problem or a software conflict. I then thought it may of been the graphic card drivers so I uninstalled the latest driver and installed a older driver, but the problem remaines.

Whilst trying to check detals of my system, I noticed that the "Windows Experiance Index" score was only 1.0 whereas in the past it's always around 5.something, it shows gaming as 1.0 and Gaming Graphics as 1.0,... Read more

A:System crashes and restarts when playing games no bsod displayed


Read the quote below first:

Quote: Originally Posted by writhziden

Please remove the ASUS AI suite. It provides some software overclocking ability that can cause crashes when it interfaces with the hardware.

I see you have Installed Physical Memory (RAM) 8.00 GB but you have Windows 7 32 bit installed. With windows 32 bit you will be limited to use only 3.25 GB out of 8.00 GB. Any particular reasons for not using the 64 bit of windows?

From the one dump in your zip files shows you are getting
Their usual causes for this bug check are: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

From the installed programs in your msinfo32 I see no antivirus installed. Please let us know what antivirus are you using?

Answer the questions above and then we'll see the further troubleshooting that can be done with your computer.

Read other 6 answers

Logfile of HijackThis v1.99.1Scan saved at 6:02:06 PM, on 2/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\System32\cisvc.exeC:\WINDOWS\System32\inetsrv\inetinfo.exeC:\WINDOWS\System32\tcpsvcs.exeC:\WINDOWS\System32\snmp.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\mqsvc.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\ABIT\ABITEQ\abiteq.exeC:\Program Files\Messenger Plus! 3\MsgPlus.exeC:\Program Files\QuickTime\qttask.exeC:\PRO... Read more

A:System Restarts At Random Stages, Possible Rootkit Spyware Program

Hi and welcome to Bleeping. Lets get straight in there and check for any rootkit signs. Download F-Secure's BlackLight to a new folder on your desktop.Double-click blbeta.exeClick Scan and then Next when it's finished scanning.Let Blacklight rename any malicious files it finds apart from "wbemtest.exe" which is legitimate.Allow the machine to reboot if prompted.Post the contents of the "fsbl.log" in the folder for your next reply please..Keeping Track of Your TopicPlease subscribe to this thread by clicking 'Track this topic' at the top of the thread. Enable email notification to subscribed threads via your Bleeping My Control Panel above. Keep ALL future replies in this thread please.

Read other 2 answers

I installed the program Nosafemode to prevent a computer from being restarted in safe mode. Immediately upon turning on the safe mode lock and restarting I get the "no o.s." message on the black screen. F8 has been disabled by the program so now all I can do is enter BIOS setup or get the "no o.s." message. Windows 7 starter. Thanks for any help.

A:nosafemode program crashes system

First question: Why don't you want safemode? Also, the whole point, from what I've seen, of NOSafeMode is to disable the bootkeys. All I can think of is to contact them... http://guino.home.insightbb.com/nosafemode.html and click "Contact." Don't install stuff that you haven't read up on! Read FAQs, etc.

Read other 2 answers

I was just perusing a former thread that was very helpful and has spurred me to register with this site.

I am having the same troubles as this other user ie. constant program and system crashes and they seem to be happening more and more frequently.
Here is the link to the other thread for reference---

I plan on cleaning the computer internally of dust, regardless and I know that it can also be error with the registry or the Power Supply. I do have my original XP cd, although today's the one day that it's not physically here of course, so I'll scan for any corrupt files later.

My event viewer looks ridiculous right now...so many errors; there are hundreds just from the last five days. I unfortunately do not understand much of it. So, any help from some tech gurus *bows down* would be very much appreciated. Thank you. ^^

A:constant program and system crashes in XP

Read other 11 answers

Alright, so I'm running what I believe to be the most recent version of Windows 10 (not sure how to check but I've installed all the latest updates and everything) and over the past night. Or rather, over the past few hours, I've been having a lot of problems with my operating system.

Problems in the vein of multiple programs either crashing or lagging (such as Paint Tool Sai and Steam) as well as simple actions like opening the task manager and emptying the recycle bin have sometimes made Windows Explorer crash entirely.

I even had one issue where after "shutting down" my computer, my actual tower continued being on until I forcefully turned it off. And after that I had to run a startup repair to get it working again.

Now, about three days ago I installed an SSD into my PC and put Windows 10 on it so that my OS would run faster. And it's been working a charm... Right up until tonight.

A bit earlier tonight I tried downloading a few things and found that the downloads (which were .rar files) weren't extracting properly. And one of the files didn't even download properly. When I tried to move one of the files to an external USB, the problems began.

Fast forward to about now and I've restarted my system a few times, run Start-up repair and am running a full, thorough Malewarebytes scan: It's currently at Heuristic Analysis and has found nothing so far. And I ran a standard scan previously and found nothing, then, either. But I don't know what else could... Read more

Read other answers

Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

Read other 11 answers

This happened recently after my sister downloaded something from the internet, and when I opened the folder to transfer it to her flash drive, a notification popped up telling me that, "Windows Explorer has crashed," and then it restarts (not the computer, just explorer. It sort of "refreshes" the desktop), then loads, and then crashes again.

I can still use my laptop normally from adjacent accounts, and when I tried deleting the file (the source of all of this, I'm assuming) it says that I need the permission of my main account, even though this account that I am currently using is also and administrator.

Can someone give me a little help? If there is none to be found I can use this side account for a while until something can be done, but it is incredibly inconvenient.

I am using Windows 7 currently.

A:Windows Explorer crashes, restarts, then crashes again

The computer is probably infected with a virus or other malware. Post this in the Virus and Malware Removal forum:

Read other 2 answers

Morning/Afternoon All.

I have a system that runs on windows 7 home premium 64bit SP1, its primarily a storage server but also handles time consuming tasks (and some folding while it idles :D ) .

However for a month or two is has been restarting randomly every day or two. (not a clean shut-down from what i can tell).
I log in to check on it or do something and i'm back at the logon screen instead of the lock screen I usually leave it on.

A Look into the event viewer shows the error as the vague "kernal power - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

This error has been getting on my nerves and I thought I better start heavily looking into it this weekend before it creates worse problems like file-system corruption.

Here is the speccy file requested from the sticky on the sub-forum :D .

Thanks Again for any help you awesome people can give,
Will be happy to give any more info/ logs to narrow down this problem.

Sorry for the double post but I noticed something odd.

I just noticed speccy was reporting my SSD at 128C and I double cheaked this with Speedfan. (i'll attemp to walk down there soon and cheak by feel, I view it remotely normally).

do ssd's get naturally hotter (i assume not this much) all other drives are listed around the 33-38C mark and its right in there with them (in the group directly behi... Read more

A:Win 7 restarts/crashes every day or two.

Go into BIOS and look into your temp and voltage readings post here.

Read other 9 answers

Hello - having trouble with my system:

HP Pavilion a1230n / Windows XP SP2
Anthlon 64 3700+
Geforce 7600 GS
1.5 Gigs PC3200 RAM

Problem: sometimes the pc simply crash-restarts, no error messages or warnings. Most often happens when playing an on-line computer game, "Eve Online." The screen goes black and the pc re-boots.

A PC Doctor diagnostic test shows my cpu (Athlon 64) failing three tests:


Error Message for above tests (comes up during PC Doctor test): "Virtual Device Driver format in regsistry is invalid." This error message is a windows pop-up box, NOT a PC Doctor result message.

HP Tech Support online chat says the cpu is screwed and needs to be replaced. Anyone have any other opnions? Thx!

A:PC crashes & restarts

See if you get a error message by turning the Automatic Restart OFF.
How to turn off Automatically Restart

Click Start then right click My Computer choose Properties
Then Advanced tab
Under Startup & Recovery click Settings
Under System failure uncheck Automatically Restart
Click OK.

Now the Error message should stay up so you can read it.

Over heating or Video Card or both is a likely cause.

Read other 2 answers


I just came back after a few days out, and for some reason my PC cashed several times today.
So my PC will restart (more like crash) after I log-in, it is random, it can crash in a few seconds or a few minutes.

Last time I used my PC, the "5,6,7" keyboard buttons didn't work (Logitech G15), maybe that could help.
( I usually shutdown my PC every time I go to sleep or go out).

I know that the computer crashes because, when I boot I get a screen telling me windows did not shut down correctly and I can use windows normally or with safe mode.

PC specs:
Windows 7 32 bit
nVidia 260 GTX
4 g"b ddr2 ram
Intel E8500 Duo 3.16 GHz
Avast free + malwarebytes free

I've tried to find solutions for the problem and even:
- Tried to open case, and tighten cables.
- Cool the system down by opening it and leaving it to rest
But I had no luck yet, so I came here.

Help would be highly appreciated :)

A:PC crashes (and restarts) randomly

Hi and welcome to TSF have you tried booting to safe mode F8 tap it at the splash screen about 1 a second you can then either try last known good configuration or safe mode

Read other 5 answers

Hey Guys,
got a Problem for some few Months now, my PC is turning off and then restarting without any bluescreen while playing Games, normally the bigger Games like GTA and Fallout, for example League of Legends is running fine and no crashes. Now today it also happend just while browsing the Internet, had 3 Tabs open and a Game Launcher :/. Would be cool if you have any tips to help me 
power supply - 550 Watt Corsair VS550 
device - 22x DVD+-RW Double Layer  Mainboard 1150 - MSI B85M-E45 (Chipsatz: B85/mATX) hard drive - 1000 GB SATA III, 7200upm Processor 1150 - Intel Core i5-4670K 4x 3.40 GHz main memory - 8192MB DDR3 Single Channel 1600MHz (1x 8GB) grafic card PCI-E - 3072 MB AMD Radeon R9 280X, 2x DVI, HDMI, DP 

 SysnativeFileCollectionApp.zip   1.64MB
 kev_pc.zip   135.55KB

Read other answers

Good morning,
So the build I have is not even 3 years old, and it is starting to have some problems. I use it primarily for work and gaming. 
I don't remember when it first happened, but it was just an out of the blue hard reset while I was in the middle of a game. It happened the same way a few more times after that, then I had a decent amount time with nothing out of the ordinary. Then a few days ago it started up again. This time it will just shut off. When I try and power it back up the button does not respond and I have to physically unplug then replug the power cord for the button to register. During these sporadic shut downs I have still had some of the random resets too. Lately they have even offered to do the "start-up repair" which I allowed. 9hrs later it told me it could not be repaired.
If I had to pinpoint the cause, I would have to say it is when I am gaming (lately it has been triggering with Overwatch within 3 minutes) but it is strange because I seem to be able to play Witcher 3 for hours without interruption, which to me is a more hardware demanding game. I also can leave it idle all day/night and be on the web all day without error. 
I appreciate anyone time and responses and home we can find some answers! I will leave my DxDiag below.
Thank you,
System Information
Time of this report: 6/10/2016, 06:17:23
       Machine na... Read more

A:Random restarts and crashes.

1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Read other 0 answers

..."windows is loading files..." screen finishes loading.

Sometimes it will get to a green loading bar for a few seconds then reboot. Other times it crashes immediately after it finishes loading. (see screenshot above)
Im trying to do a clean install of W7 x64 ultimate over my x86 XP install but the installation keeps crashing and I have no idea why. My bios and drivers are up to date and my xp install works perfectly so I doubt its hardware related. Please help I want windows 7!!

XP x86 SP3
PhenomII X3 720
4GB DDR3 1600 gskill

A:Installation crashes/restarts after...

You cannot run a 64 bit installer from the 32 bit environment.

Boot from the DVD and do a Custom clean install, using Advanced drive tools to format full HD as XP formatting is incompatible.

Read other 9 answers

Hey,about 3 days ago my lap started to crash and aftter 2-3 seconds it restards..that happends about once per day..all i want to ask is will it be fixed if i format my laptop? Thanks for your time

A:My laptop crashes then restarts

More information is required.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

Read other 4 answers

hello, i have a laptop
model- hp g62
win 7 ultimate x64

lately i have serious BSOD and startup. yesterday i installed softwares to repair pc i installed:

Hitman PRO
Spyhunter 4-bettter than emmisoft malewares
regcure pro
advanced systemcare 8

and even after installed all this baddass softawares and did scans and repairs with all of them i still have
bsods and resstarts how can i identify the problem what should i do?? thnx for help!

here is the DM collector log
Attachment 360367

A:MY Laptop crashes and restarts

Hello and welcome loprik mate the info is in Hebrew if I am not mistaken so cannot make out anything in msinfo.

You have a load of unnecessary software on that machine - get rid of

Spyhunter 4-bettter than emmisoft malewares
regcure pro
advanced systemcare 8 - usually crap ware that promise the earth and eliver grief.

Do this for starters
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

if no go then these

ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

Now if you have had a BSOD then you need to follow these
Dump Files - Configure Windows to Create on BSOD then
Blue Screen of Death (BSOD) Posting Instructions

hopefully the dump files will still be there unless you have had a real good clear out.

Read other 4 answers

At first I was looking around for answer.. But now I'm going to ask it.
OK.. The computer fans and interior are clean. I put thermal paste on CPU. And that did not work. The problem I am having is randomly why im doing something, the computer will crash in one of 3 ways. I'll here it make the sound as if it shut down, but i can still do stuff on the computer for like 10 more seconds.(It sounds like it restarted). Other way is it will just go black screen and the computer wont restart but it will stay on, and the red light on the front pannel will just glow red steadally.. and it wont do anything after that, i have to hold power button to shut it off. And last way is that it will just restart it self.(black screen then reboot).
I dont know what to check realy. But i checked CPU and it stays around 45 - 55 C.
So not overheating. But I know when it might crash.. Randomly the screen willl have a little flicker go across the screen. little faded black line go across. But if u have questions for me i try best to answer. Besides that, this is all that i can provide off top of head. Also if i just leave it at desktop doing nothing it wont crash.

A:Computer Crashes/Restarts

We need your system specs including make and model of your motherboard, make, type, and amount of RAM installed, video card, psu make and rated wattage output, etc.

We need to know your security software.

How old is your system? Have changed any of the hardware or installed any software recently? What are parameters of your cpu for temperature?

Are all your fans working, i.e., case, cpu, video card, etc.? What is the system temps?

Do you get any Blue Screens when it crashes and if so what are the error codes?

Read other 1 answers

Ive been trying to sort out this problem for a while, when I run windows it will eventually crash or restart. It crashes/restarts more when playing a game or watching a video. On some occations it will lag horribly before doing so, and sometimes a crash will end up in a blank screen.
Things I have tried to resolve this:
- Reinstalling windows
- Replacing power supply
- Replacing graphics card
- Replacing RAM

What should I do next?

Specs: Windows xp Home
AMD XP 2200 (properly cooled)
Ti4600 Graphics
7NF-RZ Gigabyte Motherboard
Sound Blaster Audigy 5.1
550w Power
1x 200Gb HDD
1x 180Gb HDD
DVD drive
CD writer

A:Computer crashes/restarts

All i can recommend is formating the hard drive, doing a fresh install with everything, doing what you already did, and if all else fails, replace the MOBO, sorry about your problem, believe me i know how frustrating failing systems can be. also make sure your hard drive is in good health, try to check voltage settings as well. make sure your bios settings are set to manufacturer's default, and disable ANY kind of overclocking if enabled, that could be the solution as well, i know when i overclocked my p4 from 3.2 to 3.46 i had the crash-restart thing going on whenever a 3d application was launched. best of luck to you buddy my heart goes out to you.

Read other 2 answers

I have restarted my device at least ten times now, and each consecutive time, it loads and I can sign in with my password, but seconds later, it crashes with a staticky crash screen, forcing me to manually turn it off. I have only had this device since Christmas, and this issue had occured numerous times (in such instances where I have been working without issue, only for it to crash abruptly).

A:Restarts fine, then crashes

Hi,Well it can be: operating system, drivers, hard drive or memory module issue.Tap away F2 key as soon as you power on laptop, do extensive hard drive and memory tests. Let it finish.See if you can work properly without any issues in clean boot: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windowsRegardsVisruth

Read other 1 answers

Hey Guys,
got a Problem for some few Months now, my PC is turning off and then restarting without any bluescreen while playing Games, normally the bigger Games like GTA and Fallout, for example League of Legends is running fine and no crashes. Now today it also happend just while browsing the Internet, had 3 Tabs open and a Game Launcher :/. Would be cool if you have any tips to help me
power supply - 550 Watt Corsair VS550 
device - 22x DVD+-RW Double Layer  Mainboard 1150 - MSI B85M-E45 (Chipsatz: B85/mATX) hard drive - 1000 GB SATA III, 7200upm Processor 1150 - Intel Core i5-4670K 4x 3.40 GHz main memory - 8192MB DDR3 Single Channel 1600MHz (1x 8GB) grafic card PCI-E - 3072 MB AMD Radeon R9 280X, 2x DVI, HDMI, DP 

Read other answers

My computer started to crash and restart.

Windows 10 x64
original OS windows 8.1
about 2 years old
no reinstall of OS

i7 x5960x
2x GeForce GTX 780i
MSI X99s Gaming 9 AC
EVGA Supernova 1300 G2

Thanks for your help

A:Computer restarts and crashes


Read other 11 answers

Product code is 10B60023AU
It's around 3 months old, Started crashing every now and then (no blue screen of death) just on one moment and off the next.
Crashes started to get a lot more frequent (like 4 times an hour - sometimes).
Isolation tests, different monitors etc (made no difference)
So - did complete software re-image. (made no difference)
It's fully up to date and checked with the solution centre (detailed tests - no faults found)
So - took it in for warranty service, diagnosed graphics card fault and replaced the motherboard. Great I think.
That was yesterday, this morning (same thing - 4 crashes in less than an hour)
So - unless I drag this all the way back into the city for another 3 day holiday does anyone have an ideas ? Any known issues with these machines ?
Mod:  edited Subject line to clarify the pronlem description

crashes.PNG ?42 KB

A:M73 SFF - crashes and restarts randomly

I personally have a M73 SFF, and it's been solid as a rock (other than a problem with the Lenovo-supplied graphics driver, fixed by installing the driver downloaded from Intel), I don't know of any other issues. 
When you say it's " just on one moment and off the next."   Do you mean it powers off by itself?   
More information would be helpful (please read the 'help us to help you' sticky thread.)

Read other 8 answers

Hi, I am in need of some help, I apologise if this isnt the right place to post this topic but basically my PC keeps crashing and randomly restarting itself.

I'm on Windows XP 32-bit running SP3 and when my PC reboots I get a message saying 'Your system has recovered from a serious error...'

I looked into the technical details of that message and got this, I dont know if it will help.


A:Random Restarts and crashes...

Hi there.

Locate the Mini081811-02.dmp file and upload it for review.

Read other 12 answers

I am not sure where in the forum this belongs. I am sorry if I placed it wrong, and a mod moves it, I will be grateful.

I have windows xp pro, pentium 4 cpu and 1.50 GB of ram. I am not sure what other system info to post.

A problem had developed where when trying to use windows movie maker, way towards the end of saving a project, computer would crash and restart.

I stopped using WMM and didn't seem to have a problem with anything else. The same thing started happening with some other .avi to dvd programs.

But now recently, I noticed that when I try to do a McAfee virus scan, it crashes 1-2 hrs later, just prior to completion. System crashes and restarts.
This I need to correct, now that it is interfering with security.

I do have and run Malewarebytes Anti-Malware and Webroot SpySweeper, and I haven't had a problem with them yet.

I do have and run CCleaner frequently. I also run Disk Cleanup and the IE cleanup in the control panel frequently.

I keep the computer updated with microsoft. I believe that all of my drivers are well maintained as well.

How can I tell what is causing this condition?

Please keep in mind that I am from an older, non technical generation, and that these steps that are easy and second nature for you are major accomplishments for me. Some times the terms and language that you use everyday are like me learning a second language. But I am trying to learn.

Thank You

A:Computer Crashes and Restarts

A good place to look is Event Viewer. You want errors, not information items or warnings.How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ The fact that McAfee crashes is nothing new...any program can crash at any time because of damaged files which prevent it from its specified tasks. Generally, the system can provide no warning when an installed program has damaged files.The easy attempt to correct...uninstall said program, then reinstall and update/run same.Louis

Read other 6 answers

Hi there, can someone help me with this problem? My computer crashes randomly after I enter Dota 2, a game. And after my computer reboots, it will restart after 5 to 10 min. Does this mean that there's a compatibility problem with the game? Or is there something really wrong with my computer? However, in the past, I was able to play Dota 2 without my computer crashing. Help me pls!

A:Crashes and restarts randomly

Please do the following:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)

tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)
Google Earth or Tunngle (TAP-Win32 Adapter V9 (Tunngle))

atkwmiacpi64.sys Mon Jul 26 01:56:49 2010 (4C4D23A1)

HECIx64.sys ... Read more

Read other 2 answers

Hello all,

So I'll get right down to the pertinent details and try to be as clear and concise as I can.

This is the first computer I have attempted to build on my own without semi-professional help. I bought all the parts and assembled them, and through much toil, sweat, and troubleshooting, my creation came to life. (I got Windows 7 installed and booting.)

I have had what I believe to be several separate issues that I have resolved one at a time, until this last and glaring problem of random restarts. I will be playing a game, or doing some other task on the computer and the screen will black for an instant and then present me with multicolored scrambles and the audio will stutter on a loop of the last sound. (duration ~.3 sec) The computer will then reboot.

I do have auto restarts disabled, but it usually does not present a blue screen or create a minidump. I have gotten to a blue screen occasionally and gotten a dump out of it and they are attached. All I get out of the Event Viewer is Kernel Error 41 bugcheckcode 0.

Let me tell you what I have done:

Made sure all of my drivers were up to date. (using driver cleaners to make sure the old ones were out)
Up to date BIOS.
Disabled the AMD power save equivalent on the processor. (Cool&Quiet, I think) I had heard this could sometimes cause trouble.
Scanned for viruses and malware.
Ran the memory through 20 memtest extensive cycles, no errors.
Ran checkdisk several times, no problems.
Ran sfc ... Read more

A:Restarts and crashes and bears, oh my

I have no clue but if I had no guess I'd say it's your video card. Do you have any secondary sets of hardware to test with?

Read other 6 answers


Whilst playing certain games (Kerbal Space Program/Euro Truck on medium graphics to be precise) I often get the PC completely restart on me without warning. No blue screen, the computer completely crashes to a black screen without shutting down properly (I hear the fans turn off). And a few seconds later it automatically turns itself back on showing the screen that lets you know it had recovered from an unexpected shut down/didn't shut down properly (Start in Safe Mode/Normally etc.).

I don't think it is a problem with over heating (but knowing me, I'm probably wrong on this) as it shows the CPU to be running at about 70 degrees Fahrenheit after the crash (I'v included the cooling system below).

I can also play the game Warframe on high graphics for hours on end with no crash nor performance drop.

I have Windows 7 as an OS.

Recently I upgraded from an Intel duo core 2.33 Ghz processor on a Fatality FP-IN9 SLI motherboard (running 2x4GB DDR2 RAM), to an Intel i5 quad core 3.4 Ghz on an Asus Z87-K motherboard (with 2x 8GB DDR3 RAM).

I cool the CPU with a Corsair H100i water cooling system (both fans on the radiator spin, and the corsair logo lights up, I'm guessing showing that).

I use an Nvidia G-force 650Ti graphics card (as I did with the old motherboard) and have updated the drivers.

I have installed a Corsair CM750M (750W) PSU in place of the CoreXStream 500W one that I used with the previous motherboard and am still getting the restarts. ... Read more

A:Random PC crashes/restarts

I guess another thing to mention is that it never crashes outside of playing a game, nor did it crash on the old motherboard.

Read other 4 answers

MS Outlook 07 send/receive works with all except googlemail. When that tries to send/receive, outlook crashes and a DOS window very quickly appears then the computer restarts.

I was going to clean the registry, so I wanted to backup, but had to erase disc first. When I tried backing up, the above happened again.

Now, I have no backup and I am worried that I will lose everything. The computer has been extremely slow for many weeks too.

I really need you help........please!

A:MS Outlook 07 crashes - restarts

Since I have no backup of my contacts, I thought I would try to delete the all email. The 2 that are stuck in my outbox will not delete. If I try to open them, I get:

Microsoft Office Outlook: Cannot open this item. Outlook has already begun transmitting this message.


Read other 1 answers

For about a week now my computer has been crashing and restarting. When it happens any audio will begin to lag and then stop working completely. I don't know whats causing it as it happens without warning and it seems to happen on whatever i'm doing e.g. iTunes, Youtube, Games or just using the internet in general.

When i turn the computer back on and log in i get a box saying Windows has recovered, with details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80061414E0
BCP2: FFFFF880109B9630
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Does anyone know how to stop this from happening, Thanks.

A:Random Crashes and Restarts

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 9 answers

This problem occurs when I play video games, occasionally when I'm not!

My Specs:
FX8350 4.0 ghz
12 gb of ram
CX 750 watt Corsair power supply
R9 290 Radeon Sapphire 4gb graphics card.
M5A 78L-MLX Plus motherboard.
Have three fans, two at the front, one at the back built in with my liquid cooling for my CPU.
I keep the case open, for air flow reasons.

Could someone specify a cause for the unexpected restarts/crashes, it's persistent!?

A:PC unexpectedly crashes/restarts?

OK, I see a number of issues here;
1 CX pw supply. The cx line from corsair is for a basic build ONLY. It is not intended for any type of gaming and or overclocking. Using a cx in a gaming system is just asking for a problem.
2 Your mb. Again this is for a basic build and NOT a gaming system. Asus boards that are intended for gaming have the 990fx chipset, heavy duty VRs [voltage regulators] heavy duty capacitors, and better chipset cooling.
I keep the case open, for air flow reasons. Click to expand...

This is a mistake. If you have to leave the case open, you have an airflow problem, cooling problem, etc.

You have an asus mb so download and install asus probe. Here is a link to the support page for your mb;

Probe is under the utilities section of the downloads. Post the following info; cpu temp, system temp, 12V, 5V, and 3.3V values. Post this twice; once while at idle or no load and once when stress testing ie running prime95 or IBT.

Have you run memtest? If not, do so. Run it for a minimum of 1hr to see if you have any errors.

Have you tried pulling out your video card and running the onboard video that is part of that mb? If not, I would do that as well.

Read other 2 answers


First, let me tell you the story... Last year my pc started bsod-ing, and I didn't found the issue, all I was doing then is chaning the cpu maximal speed to 99% for 100% in power options (control panel)...And it worked quite well, maybe a random bsod happened every month...

Now, a while ago it started to bsod and just randomly restart so frequently, and I decided to clean out the dust of everything, and reinstall my OS (win 7)...Here came the big problem...Or more problems at once... but all at installing...


- When clicked "format" in the win7 setup, the pc just freezed 95% of times.
- If I was able to format it, then if freezed or just restarted when it was copying the files from windows dvd...(randomly, sometimes at just around 10%, sometimes around 90% or over... I was once able to install it comletely, but it always restarted when entered the OS after a few minutes....)
- Restart while doing "Completing installation"
- Restart while loading up windows 7 (when I somehow installed it...and after the first restart happened, since then it always restarts when loading up)
- And now, the latest problem occuring... When I enter into the windows 7 setup, it doesn't show my hard drive with the old hdd, and shows 0MB with the new hdd i just bought (brand new WD)

All i tried so far:

- Replacing both RAMs with friends RAMs
- Bought new HDD (It's 100% that the HDD is OK)
- Bought new Mainboard
- Tried with another graphic card
- Tried with another p... Read more

A:Random restarts & crashes

Take your HDD and insert it in another PC but disconnect any other HDDs

Using the other PC install Windows on your HDD but do not restart when the setup asks you to do so(shown below) but just turn off that PC and put back the HDD in your computer, the setup process will continue on your PC when you power on your system

Attachment 169386

Read other 3 answers

My computer started to crash and restart.

Windows 10 x64
original OS windows 8.1
about 2 years old
no reinstall of OS

i7 x5960x
2x GeForce GTX 780i
MSI X99s Gaming 9 AC
EVGA Supernova 1300 G2

Thanks for your help

Read other answers