Over 1 million tech questions and answers.

^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOU...

Q: ^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOU...

Is this normal for a 6 month old machine..? I can't update windows 10. The message says that there's not enough room to update windows 10, so I buy a 32 gig card....still it says theres not enough space,,,so I try a 32gig usb stick....still no joy.....So I take it back to PC World where I'm treated like a child and told that they won't take it back...they'll just send it back to Acer to have windows 8 put on ...??! and did I realise it was a cloudbook and NOT a laptop...!! Left the shop with steam coming out of my ears...so, my question is this....Has anyone out there succeeded in updating their windows 10 cloudbook Because that despite having owned and worked with computers for over 30 years I cannot solve this problem....(Nor have I experienced such poor ill informed salespeople as I have in PC World....but that's another story...

RELEVANCY SCORE 200
Preferred Solution: ^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOU...

I recommend trying the free service from Zip Cloud. It's currently our users' favorite backup and storage solution and will save you headaches down the line.

You can get it direct from this link http://goo.gl/rFYDxc. (This link will open the Zip Cloud homepage.)

A: ^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOU...

you need an USB flash drive or external HDD with at least 16Gb and it must be NTFS formatted.http://www.thewindowsclub.com/upgrade-devices-less-free-space-windows-10

Read other 1 answers
RELEVANCY SCORE 98.4

I bought acer aspire es1-571 3 month ago and my web cam is not detected by cheese webcam in ubuntu.irecentry installed ubuntu 2 months ago and my webcam was working well but since 5 days my pc camera is not detected by cheese webcam app install in ubuntu.I also tried guvcviewer app for camera but it also not working.plese help!

Read other answers
RELEVANCY SCORE 97.6

I got a new ACER Aspire all-in-one ZC-700G computer for Christmas. It is so slooow I can hardly stand to use it. It came with Windows 10. I am not impressed. My 12 yr old Dell computer with Windows XP was at least twice as fast as my new computer. Why is this darn thing so slow? What can I do to speed it up? I am using McAfee LiveSafe (for which I had to pay). Virus scans always come back clean. I seldom use the computer (since it is so slow) but when I do, I usually sell things on Ebay or Amazon. I never click on unsafe links or sites. Invariably when I am on Ebay, it takes several seconds (probably 3 or 4) to change screens or to clink on another link. I have to sit and wait constantly. Sometimes, it locks up and gives me some type of script error. Once in awhile, it totally closes ebay and gives me a message that it encountered some type of errer and had to close. I am very frustrated with this new computer. I wish I had my old one back but since Microsoft stopped providing updates for Windows XP, I had to get a new computer. The speed on my new computer has not gotten better (or worse for that matter) since day one. Why is this stupid thing so slow? I'm about ready to just change to Apple. Please help!!

A:My 4 month old ACER Aspire ZC-700G all-in-one comp...

Uninstall McAfee and check if it run faster.use this tool to do it:http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp then use only windows integrated antivirus. if you are using the integrated browser ( Edge), please use something else, it's very buggy. have a look at Chrome or FireFox

Read other 4 answers
RELEVANCY SCORE 97.6

I got a new ACER Aspire all-in-one ZC-700G computer for Christmas. It is so slooow I can hardly stand to use it. It came with Windows 10. I am not impressed. My 12 yr old Dell computer with Windows XP was at least twice as fast as my new computer. Why is this darn thing so slow? What can I do to speed it up? I am using McAfee LiveSafe (for which I had to pay). Virus scans always come back clean. I seldom use the computer (since it is so slow) but when I do, I usually sell things on Ebay or Amazon. I never click on unsafe links or sites. Invariably when I am on Ebay, it takes several seconds (probably 3 or 4) to change screens or to clink on another link. I have to sit and wait constantly. Sometimes, it locks up and gives me some type of script error. Once in awhile, it totally closes ebay and gives me a message that it encountered some type of errer and had to close. I am very frustrated with this new computer. I wish I had my old one back but since Microsoft stopped providing updates for Windows XP, I had to get a new computer. The speed on my new computer has not gotten better (or worse for that matter) since day one. Why is this stupid thing so slow? I'm about ready to just change to Apple. Please help!!

A:My 4 month old ACER Aspire ZC-700G all-in-one comp...

Uninstall McAfee and check if it run faster.use this tool to do it:http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp then use only windows integrated antivirus. if you are using the integrated browser ( Edge), please use something else, it's very buggy. have a look at Chrome or FireFox

Read other 4 answers
RELEVANCY SCORE 85.6

Hello, my new Acer Aspire Notebook has my IE homepage stuck to global.acer.com and I can't change it through any of the IE options (Use Blank, Use Current, or typing it in manually - I'm trying to set it to Google).

I went to this page to solve the problem: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q320159 (Home page setting changes unexpectedly, or you cannot change your home page setting).

As per Microsoft's instructions, I tried changing the "Start Page" value in "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main," but I got the following error: "Cannot edit Start Page: Error writing the value's new contents." There was no "Default_Page_URL" entry in there.

I was able to change the "Default_Page_URL" value to "Google.com" under "HKEY_ LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main" and the "Start Page" value in there was already set to "http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home"

The "Default_Page_URL" and "Start Page" entries don't exist in the "HKEY_USERS\Default\Software\Microsoft\Internet Explorer\Main" key.

Lastly, the "HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel" subkey doesn't exist either.

I would appreciate any help you could give me, thanks!
 

A:Can't Change Internet Explorer Homepage (global.acer.com) on Acer Aspire Notebook

Read other 8 answers
RELEVANCY SCORE 85.6

The laptop is an Acer Aspire 5742, IntelCore i3-380M
I am attaching a few pictures of what comes on the screen when I turn it on.
Even in safe mode it does not let me log in, it attempts repairs, it fails and then goes to the black screen with the white cursor.
If I try to start windows normally it loads the logo and then goes to the black screen.
Yesterday, in an attempt to do repairs it was replacing invalid security drivers or something like that and it was taking ages so I had to turn it off.
For the last week it took very long to start up, failing to configure windows but it would eventually let me log in.
Since yesterday I am only getting the black screen. it is windows 7 by the way.

i need a very quick reply please

A:Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

Quick reply!!! Save your data and restore back to factory. Always have a back up image of your OS on a external drive for next time you have this problem!!

Read other 6 answers
RELEVANCY SCORE 85.6

I restarted my computer like normal and for whatever reason the computer is now stuck at the Acer boot screen. I try to press DEL to enter Setup and I even tried pressing F12 to go into the Boot Setup, but for whatever reason the computer does not respond to anything.

To shut it off I have to hold down the power button and eventually it shuts off.

Stuff to know:
- I have a wireless mouse and keyboard being used on that desktop.. Should I perhaps try to plug in a corded mouse and keyboard?
- I'm running on Windows 7 Ultimate.
Thanks
 

A:Acer Aspire E4600 Desktop Frozen At Acer Boot Screen

Read other 6 answers
RELEVANCY SCORE 85.2

Hey There

First of all: I'm a studend, so I can't speek good english, cause I live in Switzerland (plz write in German if you can )

So my Problem:

I've found a Acer Aspire 5920G with Windows Vista. This was so slow and annoying . So I deleded the whole OS and installed Win 7 Home Premium x64. Now I'm searching some drivers for my Notebook. My biggest Problem is the sound driver.
In Vista, there was a tool called "Acer eAudio Manager". I want to install it, because you can switch the equalizer to movie, music and game (and it sounds awesome with the bassbooster=D). I've downloaded the driver from the website and there was a error:

"This software can only be installed in authorized machine"

what can I do to install this tool? Some other tools, like acer power management or acer enet management, works great.

I thought I ask in this forum, because there were some good topics about the mouspad and synaptic of the 5920G (wich helped me=D)

I hope you understand my question and can help me

Greetings
LikeLinux
(And yes, I'm a real Linux fan^^ I've used always Ubuntu. This is the first time that I use Windows )

A:Acer eAudio Manager on Acer Aspire 5920G with Windows 7

Bing Translator

Try installing the driver in compatability mode.

Read this tutorial.
Compatibility Mode
Let us know if it works or does not work.
Mike

Installieren Sie den Treiber in Compatability Mode.

Lesen Sie dieses Tutorial.
http://www.microsofttranslator.com/bv.aspx?from=&to=de&a=http%3A%2F%2Fwww.sevenforums.com%2Ftutorials%2F316-compatibility-mode.html


Lassen Sie uns wissen Sie, wenn es funktioniert oder nicht funktioniert.
Mike

Read other 3 answers
RELEVANCY SCORE 85.2

Previously, this button would open Windows Media Center when pressed. Though it has stopped doing that and don't know why. How can I fix this?
All the other Mediatouch keys are working fine.
http://dalscan.samsalisbury.net/results.php?id=7c3d6622ef53857e3cfe4471330d88c0
 

Read other answers
RELEVANCY SCORE 85.2

My system is roughly 5 months old. I had used the upgrade software that Acer provided to upgrade from Vista to 7 home premium. There was no issues with the install and everything worked great for a month and then it started going in to deep hibernation. The only way to wake it was to unplug the power from the tower. I did everything I could think of from editing the registry to updating drivers, to finally reinstalling everything. No go so I packed it up and sent it back to Acer. I just got it back from Acer's repair depot. They had to replace the motherboard, hard drive, and fans on the system. They performed a factory restore and told me that I was good to go and updating shouldn't be an issue. I went to use the upgrade dvd's from Acer and low and behold, the hibernation thing started again! It took me four attempts to restore it back to factory. Now it seems stable running Vista. I am in the process up updating the drivers and windows stuff so time will tell. Is it me or is Acer systems flakey?

Does anyone have any recommendations on how I can go about updating to Windows 7 without having to format every week? I have tried doing clean installs without going the upgrade path and it still behaves badly. Sometimes it won't even turn on. Or is it just possible that the pc I purchased just can't handle Windows 7?

A:Acer Aspire M3203 and Acer's Windows 7 upgrade software

Are you booting the Acer Win7 Upgrade Media DVD to do a clean install? You can do that to get the cleanest possible install, without the corruption that is imported from Vista in an in-place Upgrade.

The installer is driver-complete, but afterwards any missing drivers which don't quickly arrive in Optional Windows Updates can be found on the apps/drivers CD along with favorite apps like Works, cam, etc. Others can be found on the Acer Support Downloads webpage for your model computer, Adobe (flash, Reader) and Java (runtime, free Ofc suite) sites.

Read other 1 answers
RELEVANCY SCORE 85.2

Hi everyone I'm at my wits end! I cannot get my webcam to work. I have tried numerous options posted in different forums and on websites but nothing seems to work. Even when I went to the Acer update driver search site. When I added my model number I got about a dozen driver options but as soon as I put in my OS Windows 7 (64 Bit) it came back with no drivers. I've noticed in a number of forums that peoples webcams where working fine in Windows XP but when they updated to Windows 7 they lose the ability for their computers to find their webcams. Is this an inherent problem with Windows 7 and is there anyway to fix it short of buying an external webcam. Surly there must be a way to get it to work !!!
Regards Brett.

A:Acer Crystal Eye Webcam will not work on Acer Aspire 5560

Hi Brett ... Welcome to Seven Forums ... Does the Webcam show in the Device Manager ? ...

Do you have any errors in the Device Manager ...?
Have you tried the Cyberlink WebCam Application 1.0.1523 23.6 MB ? ....

Read other 4 answers
RELEVANCY SCORE 84.4

My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

A:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

Read other 5 answers
RELEVANCY SCORE 84.4

So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

A:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

Read other 1 answers
RELEVANCY SCORE 84.4

Hello, im user of Acer Aspire ES1-331. I have been using it from February 2016 with Windows 8.1For a long time Acer Quick Access and Acer Bluelight Shield were working properly but some days ago something happened and: option of sharing WiFi disappeared (it was under "Rozruch do pulpitu") from AQA and it became impossible to turn on ABS. Earlier when i turned it on or off it happened immediately. Now some dots are going around for a few seconds and i get that: http://imgur.com/a/EpfjtIt means : "You cant control that device" . the same happens when i change intensity of ABS - nothing changes however it can write that it changed. On the screen "high" level is turned on but you see that it is a lie. I am using it on Admin accoutn of course.I reinstalled Acer Quick Access but nothing changed and i cant use Acer Bluelight Shield. Rest of options of Acer Quick Acces works (Wifi and Bluetooth).Thanks for reading!











Solved!
Go to Solution.

A:Acer Aspire ES1-331 - Acer Bluelight Shield doesnt...

Not sure why this happened but you can try rolling the system back to a previously working configuration. Try the steps to roll it back at http://acer.custhelp.com/app/answers/detail/a_id/37096/~/windows-10%3A-restore-windows-from-a-restor.... If Windows Updates ran prior to this happening something could have installed that caused this. Restoring it back like this should resolve the issue.













View solution in original post

Read other 3 answers
RELEVANCY SCORE 84.4

To start off, this laptop has been horrible since the day I got it. I can't even believe how slow it is; it lags doing even the simplest tasks.That aside; I was prompted to update an AMD Catalyst Radeon (something like that) software, so I did. The screen went black and nothing happened for almost 10 hours.I eventually decided to turn off the power. Now that I turn it back on it's just stuck on "Acer explore beyond limits" screen.It has been like this for days now. I've tried turning it on and off again several times. It's just stuck at that screen.What do I do? How do I fix this? I need this computer for school.

A:Acer Aspire ES 15 ES1-520-3441 stuck at "Acer expl...

Boot pressing F2 to enter BIOS, check if your HDD/SSD is listed on BIOS informations page. if you press Alt+F10 are you able to enter recovery? Which windows OS version is installed?

Read other 5 answers
RELEVANCY SCORE 84.4

So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

A:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

Read other 1 answers
RELEVANCY SCORE 84.4

My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

A:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

Read other 5 answers
RELEVANCY SCORE 84

It has worked since I bought it around 6 weeks ago but for the last week or so the connection has failed randomly. Yesterday it stopped working totally. The windows diagnostic report says that Windows could not detect a properly installed network adaptor- and to re-install the driver.How do I do this?Thanks

A:Acer Aspire Acer Aspire Switch 10 will not connec...

Hi Mills,1. Get to Device Manager(Hold Windows Key & then tap letter "X")2. Under device manager check if you find any other Devices or unknown devices,. if yes you may need another computer to download the files from acersupport.com3. If Not expand network adapters, check if you see the Wireless adapter, Right click uninstall & restart the unit.4. If the Device is not detected underOthers / Unknown devices / network adapter, please contact Acer as it is a suspected Hardware Failure.

Read other 2 answers
RELEVANCY SCORE 84

hi there everyone,
can anyone help,
Acer aspire m1610 or acer aspire t180
i have these two computers and would like to know witch one i should upgrade,
wich one is the better computer- (
and when decided
what should i upgrade
and what are the best parts to use,
or the best way to do it,
and how do i know what parts are compatible
im not looking to spend a fortune,
but i dont mind spending a bit, as long as its worth it,
kind regards
edward

 

A:can anyone help, Acer aspire m1610 or acer aspire t180

First, each model has multiple hardware specifications. So I have no way of knowing the hardware configurations of either unit that you have.

Second, upgrades are limited on OEM PC's. Your only options will be RAM and the video card. And in the case of the video card, the power supply may not be able to handle a decent card.
 

Read other 1 answers
RELEVANCY SCORE 84

hi all I have 2 acre aspire laptops one is a acer aspire 5552 and the second one is 5551-a both of them has the black screen of death I have tried a external monitor tried new ram striped Botham down and reconnected everything back to the boards also have removed the battery and held the power button for 1 min + reconnected the battery and power cable with no success any help would be great .
many thanks
Gary
 

Read other answers
RELEVANCY SCORE 84

What is the difference between these 2 Notebooks??? Acer Aspire R 11 R3-131T-P7HAhttp://www.amazon.com/Acer-R3-131T-P7HA-Signature-Edition-Windows/dp/B014LGK1P2 Acer Aspire R 11 R3-131T-P344http://www.amazon.com/Acer-Aspire-R3-131T-P344-11-6-inch-Notebook/dp/B012IBOCR0 The specs seem the same. Only difference I can tell is about $50 on amazon. Thanks.

A:Acer Aspire R 11 R3-131T-P7HA vs. Acer Aspire R 11...

Well the P344 is blue. I have one that is hotrodded a bit (8GB, Samsung EVO SSD) - original 500GB is now in a USB 3.0 external - and I consider it the best of all my portable devices

Read other 5 answers
RELEVANCY SCORE 82.8

How long does it take for the 'restore operating system and retain user data' generally take?Mines been going for just over three hours now.the restoring system bar is 100%the updating system bar is 99%select restore type has a tick beside itcheck password has a tick beside it (but the font isnt in bold like the others)notice has a tick beside itrestore destination has a tick beside itrestore progress has an arrow pointing at itthe final step is 'finished' and hasnt been marked.ive been having problems (hence the restore) and just want to check that this amount of time its taking is normal and not an indication that its not working i appreciate any advice, but please make it as easily understood as possible lol i dont know a lot about computers.thank you

Read other answers
RELEVANCY SCORE 82.8

How long does it take for the 'restore operating system and retain user data' generally take?Mines been going for just over three hours now.the restoring system bar is 100%the updating system bar is 99%select restore type has a tick beside itcheck password has a tick beside it (but the font isnt in bold like the others)notice has a tick beside itrestore destination has a tick beside itrestore progress has an arrow pointing at itthe final step is 'finished' and hasnt been marked.ive been having problems (hence the restore) and just want to check that this amount of time its taking is normal and not an indication that its not working i appreciate any advice, but please make it as easily understood as possible lol i dont know a lot about computers.thank you

A:Acer erecovery management (v7.7.3) acer aspire 574...

It's now four and a half hours since i started the restore operating system and retain user data and the screen is exactly the same. is there anyone who can tell me if this is normal? Please?

Read other 9 answers
RELEVANCY SCORE 82.8

Hello, I have an Acer Aspire V5-551. I forgot the password to my BIOS, so I disassembled the laptop and removed the CMOS battery for 30 minutes. Then I turned it on and noticed that it no longer boots into Windows, it won't let my go into BIOS  (still asking for the password) and it won't let me choose boot devices or go into recovery mode / factory reset. It's stuck on the "acer explore beyond limits" screen. Can anyone help me?

Read other answers
RELEVANCY SCORE 82.8

Hi. I cannot download Acer Care Center for some reason. I have tried via wired and wireless connectivity with no joy. The AcerCareCenterCheckTool prompts Download failed. Please check your network connection and try again. I have tried run as admin, troubleshoot compatibility to which it fails each time. The only thing that does change is when running the program sometimes it prompts Your model is supported. Do you want to download Acer Care Center? to which I press Yes then downloading... dots keep moving until Download failed. Please check your network connection and try again. appears. Is there a direct link to the actual setup file? Also just to note. I found W10 run a lot smoother when I previously installed W10 carrying over apps etc. from 8.1. This fresh install if you like, upgrade carrying over nothing has killed boot times which were considerably faster previously. Have I lost any vital software, drivers etc. carrying over nothing then manually installing drivers from Acer supports site?











Solved!
Go to Solution.

A:Acer Aspire E5-571 Acer Care Center

I finally found a soluation after months of wondering why this is happening. It's my Virgin Media connection, the modem/router as when I connected to my phones wifi, teethering, Acer Care Center instantly updated so something within Virgin Medias network is blocking connectivity. I did try the Virgin Media's router as cause by diabling firewall etc. but with no joy I gave up but didn't try another connection until just now with tethering where as stated problem is sorted. I will report this to Virgin Media and post back anything relevant to this.













View solution in original post

Read other 9 answers
RELEVANCY SCORE 82.8

I do not have great computer nowledge so please keep it simple or point me towards a Tuition postthanks

A:JUST BOUGHT ACER ASPIRE WITH WINDOWS 8 and ACER BY...

Hello, You'll find here all informations about BYOC (Build Your Own Cloud).

Read other 1 answers
RELEVANCY SCORE 82.8

Hi. I cannot download Acer Care Center for some reason. I have tried via wired and wireless connectivity with no joy. The AcerCareCenterCheckTool prompts Download failed. Please check your network connection and try again. I have tried run as admin, troubleshoot compatibility to which it fails each time. The only thing that does change is when running the program sometimes it prompts Your model is supported. Do you want to download Acer Care Center? to which I press Yes then downloading... dots keep moving until Download failed. Please check your network connection and try again. appears. Is there a direct link to the actual setup file? Also just to note. I found W10 run a lot smoother when I previously installed W10 carrying over apps etc. from 8.1. This fresh install if you like, upgrade carrying over nothing has killed boot times which were considerably faster previously. Have I lost any vital software, drivers etc. carrying over nothing then manually installing drivers from Acer supports site?

A:Acer Aspire E5-571 Acer Care Center

Are you trying to download and install Acer Care Center because you lost the recovery partitions?If they are gone, nothing you can download will put them back.You will need to go to the Acer store, click ERECOVERY and purchase restore media. 

Read other 7 answers
RELEVANCY SCORE 82.8

I do not have great computer nowledge so please keep it simple or point me towards a Tuition postthanks

A:JUST BOUGHT ACER ASPIRE WITH WINDOWS 8 and ACER BY...

Hello, You'll find here all informations about BYOC (Build Your Own Cloud).

Read other 1 answers
RELEVANCY SCORE 82.8

I wasted a lot of ink on this problem, by printing out a lot of information on it. But I found out that this is an easy fix. So I guess the wasted ink was not wasted after all, on one of these printouts was the solution. In the bio settings there is an option to change the default SATA Mode of the Boot Drive. The default is [AHCI] Mode Advanced Host Controller Interface. This needs to be set to [IDE] Mode using F5 key to change it over. As soon as I did this operation it let Windows Install and Format the drive with the correct size of the drive partition. (After setting the mode, do not forget to Save and Exit) I'm going to add this just because (ACER was no help on this problem and does not even have the driver's for my Acer Model on there web site) NOT GOOD ACER I hope this helps a lot of people that have had this problem. Later Fred

Read other answers
RELEVANCY SCORE 77.2

My Acer has been problematic since I  purchased it from Costco June 23, 2016.  Under the direction of Acer I  have already had to have it wiped out and had to renter ALL my bookkeeping.  Now I am having problems with it and Costco tells me to contact Acer for a replacement computer.   When I tried to speak with a "chat" person, I was told my computer was out of warranty. HELP!

A:4 month old Acer. Why am I getting an "out of war...

Hello Travelinkid,
 
Please tell us the model number of your computer so we can move your message to the right location.
 
Thanks!




Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.  Use the  Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Read other 2 answers
RELEVANCY SCORE 75.6

hello i have a new acer aspire 5552 laptop computer that keeps crashing. despite the fact that i have paretologic pc health advisor installed on it. i keep scanning and fixing but it doesn't seem to work out. Please can some one help me PLZZZZ B4 I BRAKE MY COMPUTER!!!!!!!!!!!!
 

A:One month old Acer computer keeps crashing

If it's only a month old and continually crashes, I would be taking it back under warranty, get a replacement. But, does it crash as soon as you are into Windows desktop, or when you open a certain program, or when you try to get on the net?
Does it do the same thing every time, or does it run well sometimes? You can't go checking inside for faulty parts, or your warranty will be void. Tricky.
 

Read other 5 answers
RELEVANCY SCORE 75.6

he Problem:I purchased two similar laptops Aspire V models two month back in the US. I am visiting India. Suddenly I found that the machine has become very slow and sluggish. The keyboard is typing something else than what is on the key. For Example if I type JKL it is displyaing 123. I tried everything and finally, I reset the machine to bare windows 10. But these problems still persists. I contactedthe Acer service center in Hyderabad, they say they do not take up machines which are under warranty. Strange.The present problem is that the machine has become very slow and is not copying files to other external portable hard disks. I contacted the Acer service center in Hyderabad, they say they do not take up machines which are under warranty. Strange. Even the Banglore center is not helpful. Can anyone help in this regard.Please help me in this regard.

Read other answers
RELEVANCY SCORE 75.2

My Acer Aspire 5612z, Dual-core celeron, 2GB ram, vista home premium 32bit, has two separate problems. Screen is filled with vertical red blue and white vertical stripes, if I tap the screen frame then the picture is ok for 30 mins or so, then goes stripey again. (Poss fault on FL board?).
Second, Laptop boots, 20 seconds, to Acer screen then stops.
Can only switch off power from that point.
 

A:Acer Aspire screen problem and only boot to Acer screen

Tapping the screen you could have a loose connection from the LCD Panel to the MOBO connector, but you see if you did the screen would dim out. In your case you have the the same issues that tell me that the LCD Panel is faulty. If this unit is still under warranty then have ACER service the unit or take it to ACER dealer who can either send it back to ACER or they can order the panel and replace it for you at no cost, but then it has to be under warranty. If not you'll have to pay the cost of ordering the part, labor to install it. Find out cost prior to signing any agreement.

On your other issue, did you replace or upgrade the battery or memory? If not then remove the battery and plugin the power only. Try this again does it boot the ACER logo and Windows. Can you put your ear down to the keys or palm rest and hear the HDD spinning up?
If not either the HDD is DOA or faulty power module on the MOBO or just bad MOBO. Again same as above if it's under warranty call or take it to ACER factory service dealer.

Make sure if you had a good battery on this laptop that all switches are switched to the lock mode for the battery.
 

Read other 4 answers
RELEVANCY SCORE 74.8

I get these BDODs about once or twice a month. The only real pattern is they seem to happen just before a windows update.

the PC an Acer aspire 5742 X64 based with Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, 2399 Mhz, 2 Core(s), 4 Logical Processor(s).

It has 4gb RAM and 250g hard drive

attached is the minidmp and JCgriff files

any help most appreciated

A:Intermittent BSODs on 7 month old Acer laptop

  
Quote: Originally Posted by bmori


I get these BDODs about once or twice a month. The only real pattern is they seem to happen just before a windows update.

the PC an Acer aspire 5742 X64 based with Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, 2399 Mhz, 2 Core(s), 4 Logical Processor(s).

It has 4gb RAM and 250g hard drive

attached is the minidmp and JCgriff files

any help most appreciated


Typically caused by a bad block in the paging file or disk controller error.

Lets run a chkdsk, and a sfc.
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.
B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select &quo... Read more

Read other 9 answers
RELEVANCY SCORE 68.4

I would like to do the following on the machine I have 1) I would like to upgrade the RAM from 4GB to at least 8GB 2) I would also like to change the 2.5" HDD from 500 GB to atleast 1TB.  I can not find a cheat sheet anywhere on how to open this unit. I am a computer tech myself. The first 10 of the serial is DQSZUAA001

Read other answers
RELEVANCY SCORE 68.4

My Acer Aspire one will not start past the "windows did not start successfully" Screen and i need to get on it! I have tried all the options ;_; it doesnt work!#!

A:Acer Aspire One

Restart the computer and press ALT+F10 this will take you to the Acer eRecovery to set your computer back to factory defaults. You will loose any personal files.

Read other 5 answers
RELEVANCY SCORE 68.4

I bought 2 acer aspire es1 311 last week, one for me and one for my huasbsnd so the we could take abroaf and work on the. I was just loading a few files on my acer last night. As I shut it down it started auto updating. This took hours in the middly of last night and by 4am it was 77 out of 100 updates. By that stage I had to shut it down completely as I had to get on aeroplane. Now whdn I try rebooting I get not very far - says no rebootable devise when it to self diagnose and repair it. I have no idea what to do now. No starteup dics came with the laptop Also the fan is making loud whirring noise. Any help would be much appreciated.Kind regardsKatherine

Read other answers
RELEVANCY SCORE 68.4

I'm so disappointed with this outwardly beautiful notebook. Little did I realize, less than 3 years ago when I bought this 4th generation Intel i5 cpu notebook, I would be stuck with a useless LEMON in 2016. Yes, Windows 8/8.1 were ugly, that's for sure, and yes, I should have realized when the ram maxed out at a pathetic 4 Gb, it had a very limited mother board and was far, far away from being future proof, but hey, I fell for its beauty and charm. At the time of purchase, I was tossing up between this model and the Acer Aspire S7-393, as I already have a 5th generation Intel i7 cpu desktop, and being a Forex Currency Trader, I needed something very portable, but modestly powerful and the beauty of this machine was a bonus. When trading in restaurants and coffee shops I could not reacall the number of compliments this machine attracted.Why would Acer design and produce such a wonderful looking machine with such deliberate short comings? Then Microsoft released Windows 10 for free, who wouldn't want to upgrade? However, for those who did not want to exercise a recovery within a certain timeframe, you lost your original OS (Windows 8), and that was my experience. Now I'm stuck with a machine of very limited capability, the wifi no longer works, and Acer could not care less, and for this privilege, I paid over AU$1000.I own 3 Acer devices; there will never be a 4th.

A:Acer Aspire S7-191

That laptop nagged you when it was new to make a Factory default backup. A recovery, so if something happened you could recover it to the way you received it from Acer.http://us-store.acer.com/erecovery/rcd/

Read other 3 answers
RELEVANCY SCORE 68.4

Hello,
am not sure if this is the right forum forthis but will ask anyway.

Bought an Acer Aspire 5002 - 14 months ago which "died"a fortnight ago...... . Am currently in Argentina so had no options but to take her to a recognised Acer service.

Apparently a "conector"wasn't working but because these things are not sold on their pown I had to buy a whole new mother-board. 270usd later ( my warranty expired 2 months ago...) - I get the pc back and what happens it takes me trhough the motions of Acer info and says clearly ACER 3000............................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

After querying it with the service Co they insist that the motherboard is the same for the Aspire 5002.

DOES ANYBODY KNOW ANYTHING RELATED TO THIS PLEASE!!!!!!!!!!!!!!!!!!!! Am lost, totally ignorant and cannot get an answer from Acer US ; ((confused:

I count on you people so am hopingto here from you asap!

am soooooooooo upset with all this!
Ignorance is definetly NOT BLISS!!! ((confused:

thank you for your time and regards,

dd
 

A:Acer Aspire

if this is jsut the spash screen that says' this than it's not a big deal. Find out what model of motherboard was put in the computer, the easiest way is to open it up and look it will be printed somewhere on the board. And check the specifications of your computer to find out what board came with the computer, if it's the same baord then no worries. It's most likely the splash images that's programed into the bios of the board by default and they forgot to change it.
 

Read other 1 answers
RELEVANCY SCORE 68.4

I have noticed lately that some games that I purchase lag really bad. On my old computer, that had a tower, I would just buy a new gaming graphics card and that would solve the issue. This is an all in one. So my question is, can I buy a graphics card for this one? I cant even figure out how I would install it.

A:I have an Acer Aspire Z3-710

Hello, No, there is no expansion slot (PCIe X16) on this model.

Read other 1 answers
RELEVANCY SCORE 68.4

Is it possible to playback a 1080p WMV movie on my Acer Aspire One? Do I use CoreAVC? Something about Intel decoders? Which players/codecs/settings do I need? Thanks!
 

Read other answers
RELEVANCY SCORE 68.4

Constant lagging in Acer Aspire One.
I had it diagnosed by a technical support guy. But waaaaay tooo much to fix.
Is there any way to remove virus and malware free of charge.
And also programs have stopped, and no longer running, Help?
 

A:Acer Aspire One.

Read other 16 answers
RELEVANCY SCORE 68.4

I am trying to open my Dolby Audio but it keeps telling that the installation is missing some components. I reinstalled the driver but this problem still exists. Can anyone please suggest me a solution...

Read other answers
RELEVANCY SCORE 68.4

Spoiler (Highlight to read)Hi, who can installed acer care center on acer s7-391? And how  you ca don it?Hi, who can installed acer care center on acer s7-391? And how  you ca don it?

Read other answers
RELEVANCY SCORE 68.4

Hi. my Acer aspire one is acting extremely weird. It's very slow and its making funny lagging noises at the startup screen and when I click on icons. Please help

A:Acer aspire

Hi and welcome to TSF what noises ? have you run sfc /scannow from cmd prompt to check the system file integrity or chkdsk How to perform disk error checking in Windows XP
there is also this sticky for when your machine is running slow Is your PC running slow...?
do you have any other issues

Read other 5 answers
RELEVANCY SCORE 68.4

I'm so disappointed with this outwardly beautiful notebook. Little did I realize, less than 3 years ago when I bought this 4th generation Intel i5 cpu notebook, I would be stuck with a useless LEMON in 2016. Yes, Windows 8/8.1 were ugly, that's for sure, and yes, I should have realized when the ram maxed out at a pathetic 4 Gb, it had a very limited mother board and was far, far away from being future proof, but hey, I fell for its beauty and charm. At the time of purchase, I was tossing up between this model and the Acer Aspire S7-393, as I already have a 5th generation Intel i7 cpu desktop, and being a Forex Currency Trader, I needed something very portable, but modestly powerful and the beauty of this machine was a bonus. When trading in restaurants and coffee shops I could not reacall the number of compliments this machine attracted.Why would Acer design and produce such a wonderful looking machine with such deliberate short comings? Then Microsoft released Windows 10 for free, who wouldn't want to upgrade? However, for those who did not want to exercise a recovery within a certain timeframe, you lost your original OS (Windows 8), and that was my experience. Now I'm stuck with a machine of very limited capability, the wifi no longer works, and Acer could not care less, and for this privilege, I paid over AU$1000.I own 3 Acer devices; there will never be a 4th.

Read other answers