Over 1 million tech questions and answers.

Lenovo Edge 15 Keyboard/Moustpad falling apart

Q: Lenovo Edge 15 Keyboard/Moustpad falling apart

My Lenovo Edge 15 is roughly two years old and the keyboard and mousepad are becoming unusable. Keys are falling off and some of them are unresponsive. Also, the backlit functionality no longer works. Does anyone else have a similar experience with the Edge 15 input hardware? This is incredibly frustrating... The product is no longer under warrenty but I was hoping Lenovo could do something for me. I searched the site and have only found a place to leave "feedback". Is there a number I can call to complain? Thanks in advance for any advice.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Edge 15 Keyboard/Moustpad falling apart

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 66.8

Hello all, Let me introduce myself. I am a programmer that's had this laptop for a couple of months now, and while it has been good i've ran into this recent problem. I have experience in web, networking, and programming but I am not a hardware cs so bear with me. ISSUE:The Lenovo Edge 2 keyboard input will stop functioning in normal mode. It will not proccess input from the user regardless of which key-strokes used. In Safe-Mode, the keyboard will function at the login but input will produce 3 keystrokes per key instead of one. Once pass the login screen the keyboard will not function. This is a very recent issue in which the keyboard was working 3 days prior to this post. Previously tried solutions/recommendationsUnistalling and re-installing the keyboard drivers has 0 impact. Upgrading the drivers is also null. Unistalling, upgrading, and re-installing in Safe-Mode also is moot. This has been done twice. Using a standard PS/2 keyboard does work, but this is external and does not solve the problem.This is not an external program conflict/virus issue. The laptop is only months old and is closely monitored where malicious programs would not be installed. Networks and websites are also monitored and significant security software is already installed to detect such possibilities. I also have network/web experience as a Computer Science indivudal and would know if such programs attempt to connect and or download to my machine.   Factory Reset Installatio... Read more

Read other answers
RELEVANCY SCORE 58.8

Over the last few weeks a friend of mine has asked me several times if there's a way to glue keys back onto a keyboard. The keyboard in question is on a laptop, and she really needs it - hauls it around everywhere with her - and she can't afford to buy a new one just yet.

So far three keys have fallen off. I think she may have tried to superglue them back but it didn't work, they keep popping off.

I'm thinking she could maybe plug a separate USB keyboard into it for a while, but outside of that...

I haven't a clue
how to help her with glue

So, I told her I'd ask my clever friends at TSG and see if anyone else has a solution that might help her get a few more months of use out of her laptop.

Any ideas? Thanks ahead of time!
 

A:Keyboard falling apart

Read other 7 answers
RELEVANCY SCORE 58.8

My father gave me a Lenovo Y50-70 Notebook as a gift about 2 years ago. I had issues with the computer itself being very sharp around the edges to the point I received multiple lacerations on my fingers due to the razor edges. Lenovo was made aware and replaced my laptop with a different Lenovo Y50-70 about 6 months later. I was content with my computer up until recently when I merely opened my laptop and the left hinge broke completely off. My computer screen is currently hanging on by the right hinge only. My computer wires are exposed and the colors on my screen all have a green hue. My computer sits on my table and is used mainly for work. I have not dropped or abused my computer and from doing research, it appears that the hinges may have been too tight as multiple people have complained of the hinges breaking on the Lenovo Y50-70. Needless to say, this is not a product I would recommend to anyone.  


























Computer_hinge.jpg ?1276 KB

Read other answers
RELEVANCY SCORE 58.4

Need help returning my Lenovo Y50 Touch.I need help getting in touch with Lenovo technical support/customer service, so I can get a replacement laptop or return it. Thus far, my experience with trying to contact Lenovo directly has been frustrating and time consuming.Here?s the situation: I bought the laptop around the beginning of August 2015. At first, it worked fine. But then, after only a couple of months, it started to fall apart. Literally. And it wasn?t because of wear-and-tear, because I never even moved it from its original spot after taking it out of the box it came in.The problem is: where the laptop folds, is coming apart. For no reason. All I had been doing was opening and closing it. As I said, it has never been moved from the desk.I called Lenovo to try to explain the situation. No luck. I was transferred endlessly from one person to another, until eventually someone told me that Lenovo does not have technical support in the United States. (What?!!)At that point, I had been on the phone for about 30 minutes and did not have any more time to spare, so I just got off the phone and figured I?d try again another day.The problem continued to get worse. It?s now at the point where I don?t even close the computer because I?m afraid of doing further damage. I just leave it open. But it collects dust, which is not good.Recently, I began my quest again to get help from Lenovo. Again, I have become frustrated. This time, I tried to contact them via email or on... Read more

Read other answers
RELEVANCY SCORE 58

New system. .   ran virus & malware scans. .   cleaned startup . . 1st 10 min after laptop turned on hard disk running at 100 % . .   it then drops to 10% or less . .  but when opening an app or browsing it jumps back up again . .     apps   running slow. . .  ! Thanks

A:Lenovo edge 15 & edge 2 hard disk running at 100 %

Sorry running windows 10 . . .

Read other 1 answers
RELEVANCY SCORE 57.6

(I am only writing this because my parents refuse to listen to me and they want "Lenovo" to help me with this problem.)So I own a Lenovo G470 (Ideapad) that I bought in 2011. About 7 months ago, the laptop's hinges started to become lose and then since 4-5 months, bits and pieces of the laptop case keep falling apart/breaking around the hinges. It was a bit bothersome but nothing too serious.However, last week the laptop's screen became tilted (??) like one hinge/side is up and the other is down. It's almost diagonal. And the wire connecting to the laptop screen is exposed (i dont know how) maybe because the hinge's piece broke so the wire is exposed and it's almost on the verge of breaking too. (Ill be attaching the pics of the laptop below.)My warranty expired ages ago. But I dont mind paying for the repair. Is there a way if I contact a real Lenovo store nearby and ask them to "repair" my broken laptop. My parents would rather spend 80-140 dollars repairing this than buy me a new 700/800 dollar laptop.Honestly, if some of you wanna tell me that this laptop is beyond repair, believe me I know! My parents refuse to listen to me -_- So this is just to prove them Im right. FRONT:- https://imgur.com/4viSonH- https://imgur.com/D1pX3I0LEFT SIDE:- https://imgur.com/IKEdGI4- https://imgur.com/L6HmMPw- https://imgur.com/7qk0CMm- https://imgur.com/j5usW0nRIGHT SIDE:- https://imgur.com/wjONWoE- https://imgur.com/peerlHE- https://imgur.com/JU81ZrI- https://imgur.com/gvsWs5S- https... Read more

A:My laptop's falling apart.. Lenovo G470

If you think you have a flat tire do you keep on going until the tire disintegrates and you destroy the rim? That's what you did to your own laptop.You should've taken action as soon as you noticed something is happening with the hinge.There's not much you can do right now to fix it. Only thing I'd advise is to find a broken one online with the body intact (at least when it comes to the bottom part and hinges). e.g. with a smashed screen and make a transplant. Have it done by a professional if you can't do it on your own.

Read other 1 answers
RELEVANCY SCORE 55.6

Just unboxed it and the left half of the keyboard is rising and falling correctly, but the right half won't budge in tablet mode or when it's closed. All keys work properly, but the rise and fall function is only half working. I have the OLED model with a US English keyboard. Anyone have any ideas what to do? Anyone experience anything similar? Thanks

Read other answers
RELEVANCY SCORE 53.6

I hope this is the correct place to post - did not see a E series in the ThinkPad Board... I am getting an error when trying to update to Lenovo System Update version 5.07.0065.I recently upgraded the computer form Windows 7 to Windows 10. Trying to make sure my drivers were up-to-date I ran across the newer version of the System Update app. When I tried to install, it gave me this error:The old version is now none existant in Programs and Features. Any ideas? All are appreciated!  Thanks.

Read other answers
RELEVANCY SCORE 52.8

Good evening! I have a Lenovo Edge 2 that has been babied since purchased. Never abused, dropped, no scratches or dents, it's in fantastic condition still. I purchased the extended warranty, hoping I'd never need it.Last year, it stopped charging properly. The battery power dropped to 0%, and hasn't increased since. The machine will only power on when plugged in to AC power, and will immediately power down when the adapter is disconnected. The charging status indicator LED on the right side of the machine flashes orange in a non-steady, intermittent pattern, and the charging indicator in the taskbar in Windows 10 does the same thing. I returned the machine to Best Buy, they sent it to their "Geek Squad" facility for repairs, and the AC Adaptor and battery were replaced, under warranty. The machine was returned to me, and still doesn't charge.I contacted Lenovo, they advised I would need to return it to their facility for repairs. I put it in the provided box, and dropped it off to FedEx on 6/24/17. It's now been 2 weeks. I contacted Lenovo to inquire about the status of the repair, and was told "The technician found evidence of damage, and the upper case will need to be replaced as well, but damage isn't covered under warranty, so you'll need to cover the cost of the repair." I asked for the price, was told "A technician will email you with the price." I inquired about the status of the original repairs, they told me the claim was on hold, pending my review and... Read more

Read other answers
RELEVANCY SCORE 52

Using Windows 10 version 1511 and all updates.  Used the Lenovo System Update and everything has been updated.  I wanted to turn on the built-in camera on my Lenovo Thinkpad Edge 530, the F5 key, and it came up with a message saying, "This key combination opens the Lenovo Settings Program. You do not have the Lenovo Settings Program installed on your computer. To launch the program using this key combination, install the program first." I went and downloaded the Thinkpad Settings Dependency for Windows 10, restarted the laptop and it still doesn't work. Even the Lenovo System Update program has it and I also downloaded it.  I restarted the laptop again and it still doesn't work. I then went to install the Lenovo Settings App on the Windows store and it doesn't look like the right one plus it still didn't work. My other problem is with the Lenovo Companion App from the Windows Store.  It worked before but now it ask to "Please install or update the Lenovo System Interface Driver for full functionality of Companion, then restart the app after installation."  I have installed the Lenovo System Interface Driver multiple times and it still popped up that message.  Yes, I have restarted the laptop and Companion.   Is there a reason why these issues are happening and how to fix it?  Thank you in advance.

A:Edge 530 - no Lenovo Settings Program and Lenovo S...

https://forums.lenovo.com/t5/Lenovo-Apps/Lenovo-Companion-3-0-and-Lenovo-System-Interface-Driver/td-... You also need the Lenovo settings app from windows app store.

Read other 2 answers
RELEVANCY SCORE 50.8

My G50-80 laptop is facing issues with keyboard.When booted initially, only few keyboard keys work. While other keys cannot be entered, Enter key doesnt work. At the same time, same keys dont even work from on-screen keyboard either. So I cannot even enter my password.I can hardly login by clicking forgot my password, then again switching back to login page, suddenly keys start working! while being logged on, same keys problem reappears, this time I again use bypass to logout and login.Then keys start working.Pleaseee can some one help for this issue.My OS is windows 10. 

Read other answers
RELEVANCY SCORE 48.4

i have an all in one 92z when i try to power up the screen flashes the lenovo sign real quick then screen blacks out. anyones help would be appreciated/

Read other answers
RELEVANCY SCORE 48.4

The product Lenovo edge 15, I purchased and just opening and closing it from laptop mode to tablet mode broke the surface part of the hinges. After that happened shortly after within a week or so, the whole computer stopped working. It will not turn on period, even with charge. Even though I barely used it. I went to basic training, came back and the warranty had expired for anything. I was going to college and paid my last few money I had to buy that computer only for it stop working, now I'm still a college student having to go to library just for use of a computer. I'm thoroughly upset at my situation and at the durability & design of the product. I would love to have a new one or to trade it in for my money back.

Read other answers
RELEVANCY SCORE 48.4

i have an all in one 92z when i try to power up the screen flashes the lenovo sign real quick then screen blacks out. anyones help would be appreciated/

Read other answers
RELEVANCY SCORE 48

Hi,
The Lenovo Y50-70 laptop has big problem with a sharp edge on the keyboard.  It truly is a problem and I have to hold a towel or something on the edge so I can use the keyboard.  I found on this forum that other people have the same problem with their same model.  The issue was considered to be "solved" and a "Tip" number was given and we were to contact Lenovo.  Well, I am having NO luck finding a way to give the number to Lenovo service. 
My computer is now out of warranty BUT the edge has been a problem for people from day one.  I, embarrassingly, did not think to contact Lenovo or check online until tonight...  Anyway, there supposedly is an answer to the problem but I don't know how to get the tip number to Lenovo.  Here is the  Service TIP SF15-I0013/ HT103489.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 
 
I would love some direction.
 
Thank you!

A:Y50-70 - Sharp edge on keyboard

I would just call Lenovo's 24x7 US support number 877-4-Lenovo (877-453-6686) directly and ask them to reference Service TIP SF15-I0013/ HT103489 as mentioned by Amy from Lenovo in her "solution" to the problem in the forum post linked below.
 
Lenovo Y50-70 has sharp edges and is cutting fingers
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Lenovo-Y50-70-has-sharp-edges-and-is-cutting-fi...
 
Good Luck,
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other 2 answers
RELEVANCY SCORE 48

When I turned my Edge 15 (80H1) off the other day, it was working fine.  I went to turn it back on the next day, and all I got was the power light blinking slowly (approx. 1 second intervals).  When it is plugged in the light that usually indicates it's plugged in isn't on any more.  I can't get th power light to stop blinking when it's not plugged in.  The only way to get it to stop blinking is if I plug it in (still blinking) and then remove the power cord (then it stops), but of course won't power up.  Any advice would be appreciated.

Read other answers
RELEVANCY SCORE 48

My Lenovo Edge 15 has no wireless internet and I cont figure out why? I went into bios and there is no turn on wireless switch. Please someone help.
 

Read other answers
RELEVANCY SCORE 48

i just got a lenovo edege 2 i7( a lot money), nvidia geforce. and when i close it goes to sleep mode but when i open it it dosent wake up. and i have to turn it off , and the makes me mad.. every talks that this laptob is a very good one. but know i see is not beacuse i see a lot people with a lot problems with it. i should get a mac. anyways anyone please help me

Read other answers
RELEVANCY SCORE 48

My Lenovo Edge 15 Battery still has 90,7% of it's cycles but it won't turn on without the charger and I think it is not chargging, from what I've read so far I believe it could be a blown up fuse, but before I try to fix that I wanna know if it could still be some software problem. Info>          Battery Icon(onwin10) "87% available (plugged in, charging)" but it won't go up or down from 87%          If I unplug the charger the laptop shuts down          Battery indicater light>          When turned off and just plugged in it blinks twice in orage and then it keeps blinking in white          When turned on it stays lit white (wich happens when battery is at 100%)          When I tried to update the bios it gave me a error saying that it could not proced with less then 30% battery but I removed that variable I was able to update the bios, but nothing change.          I also made battery-energy.html file to find out what the problem could be but I still don't know what it is.------------------------battery-energy.html all text------------------------------------------------------------------?????   ------------------------battery-energy.html all text------------------------------------------------------------------   If anyone knows what the proble might be I w... Read more

Read other answers
RELEVANCY SCORE 47.2

I have Lenovo Thinkpad Edge 14 machine with intel core i3 processor and its keyboard become faulty for some reason, i use with external usb keyboard and system works well.I am looking for replacement keyboard, can any one help me to fine the original one as i am located in UAE.???

Read other answers
RELEVANCY SCORE 47.2

I've only had my Edge 2 for about two month and now the keyboard doesn't work.  I don't know if this provides a clue, but if I have the cursor in notepad and press the ctrl key, a time/date stamp appears.  If I press the 4 or 5 key, the find window opens.  Pressing the "Num Lock" acts like a tab, moving the cursor a number of spaces to the right.  The function key "Fn" results in a tilde or accent mark in notepad. Any suggestions on how to fix this?  Thanks in advance.

Read other answers
RELEVANCY SCORE 47.2

Cannot log into or use Windows with the keyboard. Some of the Function key toggles DO work, such as key backlight (Fn + Spacebar), screen brightness (over F11 & F12), screen backlight (over F9), and airplane mode (over F7). Other function keys, such as the volume adjustment keys (over F1 - F3), do not work. The toggle for the touchpad (over F6) appears to work (the toggle icon shows up on-screen), but it doesn't actually do anything (the touchpad continues working when "toggled off"). The on-screen keyboard feature still works, as does my USB keyboard, and pressing caps/num lock on the USB/screen keyboard also activates the corresponding lights on the laptop's keyboard. I have booted in safe mode and nothing changes. As far as I can tell, no drivers have changed and Windows did not update recently, as the keyboard was working fine the other day. I am certain that dirt under the keys is not the issue. The issue seems either a hardware problem or something regarding how the keys interact with Windows. The laptop is about 2 years old from BestBuy and is no longer under warranty. What do I do!? EDIT: When the laptop is asleep, pressing any key on the keyboard still wakes it up. Also, the volume toggle rocker on the left side of the laptop does not seem to work either. Regards,-Confused Individual

A:Keyboard on Edge 2 1580 Not Working!

If some buttons are faulty it's hardware faulty and you can't do anything. Solution is to take it at repair center to change the keyboard, or you can use external keyboard by Bluetooth for example 

Read other 1 answers
RELEVANCY SCORE 47.2

I recently started up my Edge 2 after it was shut down for a week, and suddenly some of the keys aren't working, specifically the space bar, N, and B. There's been no water/other damage done to it. I updated the drivers without any luck. Lenovo's next suggestion is to send it in since it's still under warranty (purchased just in September), but I recently moved to New Zealand, and the cost to ship it to them in the US is almost $100 as it's not covered under an international warranty here. Is there anything else I can try to fix the problem? Side note rant: I'm at my wits end with this low-quality laptop. At some point on the flight to New Zealand, the side of the screen where it meets the case was knicked, and now a crack is spreading across the rest of the screen that is affecting the functionality of the touchscreen. The laptop was in a heavily padded laptop sleeve in my Victorinox backpack the entire time--how is it possible that it's this fragile? I bought this laptop because my previous Lenovo was still going strong after SEVEN YEARS, and I bought that one USED. Lenovo is known for quality and durability, but I am seriously disappointed in this laptop. End rant.

Read other answers
RELEVANCY SCORE 47.2

Hey guys, Had my Thinkpad Edge E450, for more than a year now. Never really had any problems with the keyboard. However, since yesterday, my keyboard has simply gone crazy on me. Right shift + c no longer registers, even though right shift + any other key still works. c works too along with c+ left shift. w+e keys, when pressed together doesn't register the e although both keys registers fine when pressed individually. Most weird of all is the fact that F4, associated with microphone no longer works either when FN is locked and when it isn't. However, every time I press the G key, the microphone activates/deactivates. I used the lenovo diagnostics tool and the keyboard passed the tests. Tried clean install windows 10 on the whole system and still the same result. Also tried uninstalling all drivers for keyboard in device manager and it still hasn't gotten any better. I didn't do any manual updates or anything that I know of which could affect the keyboard. Please help! That microphone popup is trying to hog my attention whenever I try to write a paper.

Read other answers
RELEVANCY SCORE 47.2

I've got a new Edge 2 1580.  Everything was good for the first week or so.  I haven't been shutting it down, I've just been letting it go to sleep/hibernate.  Last night I picked it up and noticed that the fan was running.  Upon opening it, I was unable to log in, but couldn't figure out why.  I switched to the onscreen keyboard and was able to log in.  The mouse/trackpad wasn't responding at all.  I opened Chrome and attempted to search for something and realized that no matter what key I pressed on the keyboard, all it would type was 6's.  (which would explain why my password was incorrect). I decided to reboot the laptop and see what would happen, but it doesn't appear to actually shut down.  Even when I click Shut down (well tap on the screen) - the screen goes dark, power button continues to blink slowly. This is a brand new laptop, and my first experience with Lenovo - but it's about to go back to the store.  I can't even find much information about the Edge 2 1580 at all, almost like it's a really out of date machine - but it's got the brand new chipset that was just introduced in November, and it came pre-installed with Windows 10, so it can't be that old. Makes me want to fire up my 9 year old Dell D620 running Windows XP - it still works perfectly.










Solved!
Go to Solution.

A:Edge 2 1580 keyboard will only type a 6

BestBuy declared the laptop defective and gave me a new one.  We'll see how well the new one works, I haven't had a chance to even boot it up yet.

Read other 3 answers
RELEVANCY SCORE 47.2

Hi,For some reasons I opened my e531 keyboard and disconnected the keyboard cable and connected  it again ,but now after that about half of the keys don't work.I would be glad if anyone could helpThanks

Read other answers
RELEVANCY SCORE 47.2

Edge, Microsoft's new browser, might be a rough diamond and you can make the most of it with a list of shortcuts we have compiled.

Keyboard shortcuts remain an essential tool for any computer user looking to improve their productivity, something not available on tablets or smartphones.

While the growing popularity of touchscreen computers means that some shortcuts are redundant, many will still prefer to use them because, well, they feel more natural and are usually a faster way of getting things done.

If you think we have missed some shortcuts, let us know in the comments.


 

A:58 keyboard shortcuts for Microsoft Edge you must try

Thanks for the tip. I really appreciate it.
 

Read other 1 answers
RELEVANCY SCORE 47.2

I have a Lenovo Edge 15 which  the keyboard to work in the BIOS and at the startup of windows them after that you can not type anything, even a USB keyboard does the same? any thoughts?
 
 
Moderator comment: Model added to subject for clarity.

Read other answers
RELEVANCY SCORE 47.2

I've only had my Edge 2 for about two month and now the keyboard doesn't work.  I don't know if this provides a clue, but if I have the cursor in notepad and press the ctrl key, a time/date stamp appears.  If I press the 4 or 5 key, the find window opens.  Pressing the "Num Lock" acts like a tab, moving the cursor a number of spaces to the right.  The function key "Fn" results in a tilde or accent mark in notepad. Any suggestions on how to fix this?  Thanks in advance.

Read other answers
RELEVANCY SCORE 47.2

A montrh or so ago I notriced that if I used the caps lock key, the keyboard quits functioning unless I restart the computer, then itr works.Now I notice the 4 keyu on my number pad causes the 4 and 9 to be entered the "T" key entrers "TR", unless I use trhe left side SHIFT keyu in which case the T keyu does notr work atr all. The "Y" key is trhe same, it enters "YU", unless I hold down trhe leftr SHIFT keyu in which case notrhing is entrered at all. Left side SHIFT works for otrher keys just not Y or T.I have checked trhe driver, system says they are up to date.

Read other answers
RELEVANCY SCORE 47.2

Hi there. The wifi kicks in an out every 15-30 minutes, and it's driving me insane. 80K90011US Preinstalled Windows 10 (When I do auto-detect on Lenovo's site it only offeres me windows 7 and 8 as options. Why is the computer installed to 10?) If you need any other numbers to assist, please let me know. I saw some posts indicated a BIOS update, but would appreciate the confirmation which one I should be using, if in fact that's the issue.  Really just bought a few months ago, so hoping this isn't a long-term issue. Thanks.

Read other answers
RELEVANCY SCORE 47.2

Screen got cracked. Touch screen was obviously affected. Where the impact occured on the screen is where the laptop thinks someone is touching. Sent it into Best Buy and they quoted $720 to fix. Was hoping to find a compatable screen on Amazon that I could purchase and have Best Buy replace for $50. Any ideas? It's a Edge 15 Laptop model 80H1

A:Lenovo Edge 15 Cracked Screen

I also have the same problem and would appreciate any instructions that could be provided on how to replace the cracked digitizer/screen.

Read other 2 answers
RELEVANCY SCORE 47.2

I couldnt find the answer to this on the fourm yet, I recently bought a Edge 15 laptop and want to reformat it. But it came with Windows 10 and no Windows Product Key on the bottom like all laptops used to have.
How would I reformat and activate windows? Where do I find my product key?
 
 
Moderator comment: Model added to subject for clarity.

Read other answers
RELEVANCY SCORE 47.2

For the past few monthes I have been experiencing ghost touches on the screen of my Lenovo Edge 15. I have disable the touchscreen because this problem leaves it unusable. I know a solution has been found to solve this for the Yoga but have not found one for the Edge 15. Has anyone found a fix?

Read other answers
RELEVANCY SCORE 47.2

I have a Lenovo edge 2 with windows 10. The problem: Randomly my screen goes black with the LED light still on. Sound goes off as well and mouse does not appear. Seems like its crashing. Happens about 2-3 times in a span of 4-5 hours. When I check my system event log, around the time of the crash I have 1 error and 1 warning  1 second apart as follows: ERROR: A timeout was reached (30000 milliseconds) while waiting for the FontCache3.0.0.0 service to connect. WARNING: The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report. I also get a "could not reconnect to all network drivers" message at start-up which may or may not be related. Could this be malware?? Anyone know how to fix it? Thank you.

Read other answers
RELEVANCY SCORE 47.2

I have a lenovo edge 2 1580 and it worked perfectly fine last night.  Today I pushed the power button and nothing happened.  The little white LED next to the power button is lit but the screen will not turn on and neither will the fans.  I have tried unplugging the battery and RAM and holding the power button but that didn't work.  I also tried putting a paper clip in the little hole next to the power button but that didn't work either.  Has anyone else come across this issue?  I have searched the forums and tried everything I could find but nothing seems to work. The laptop is still under warranty but if I send it in, I was told it will take 2-4 weeks before I will get it back and I have important work information that I need to get from there and it can't wait that long. Any help will be greatly appreciated.

Read other answers
RELEVANCY SCORE 47.2

I am presently researching to purchase a laptop for my wife at Christmas who is a teacher thus she will need to access the internet, do Office work, grading, emails, research, etc., but no gaming at all.

Will be running 7 64 OS, with 4 gigs of RAM, and hopefully a 7200 rpm hd. Leaning towards the i5 processor.

The Thinkpad Edge is part of Lenovo's excellent T Series but somewhat less expensive. Looking at current configurations it seems it will deliver what I am looking for but I know nothing of the quality build.

Would love to hear back from people who have used this series and/or from ITs who repair laptops for their insights.

Thanks!
 

A:Lenovo's Thinkpad Edge: Looking for Advice

Hard to say not knowing the exact model number.
 

Read other 2 answers
RELEVANCY SCORE 47.2

Hello! I'm new to lenovo forums I'm I typing in the right place? Well I'm having a problem with my Edge 2-1580 so it had been telling me when I tried to run games that it could not initialize the DirectX and that was 5-ish days ago so I have not been using my computer but its been plugged in for those 5-ish days and now its not turning on at all so I tried to turn it on this afternoon and I got a loud buzzing sound seemingly from the fan the the the fan stopped and I heard what I thought to be the harddrive and the that stopped my keyboard didn't light up except for the num lock button and the power button was blinking the screen was blank the whole time it didnt even light up it was just off and now I am just wondering what to do do I need a new laptop now?

Read other answers