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Unable to open Outlook 2003 on Vista Home Premium & can't find Outlook pst. file

Q: Unable to open Outlook 2003 on Vista Home Premium & can't find Outlook pst. file

I can't open Outlook 2003 to get my email and the error message I get says: "errors have been detected in the C:\Users\Sparky\AppData\Local\Microsoft\Outlook\Outlook.pst." THe error message goes on to say to use the "Inbox repair tool (Scanpst.exe)
to diagnose and repair errors in the file."
I cannot find my outlook.pst nor the scanpst.exe files.
Got online and tried 4 different suggestions and none worked. Would anyone please have suggestions? I want to upgrade my OS & Office, but don't know if my files will be retained or not. Thank you to anyone who can help.

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Preferred Solution: Unable to open Outlook 2003 on Vista Home Premium & can't find Outlook pst. file

I recommend downloading and running Outlook PST Repair. It's a PST repair tool that I've used it in the past to recover emails, contacts, tasks and notes from corrupt Outlook files that are damaged or inaccessible. Supports Outlook 2000, 2002, 2003, 2007, 2010 and 2013.

You can download it direct from this link http://goo.gl/1bjhSi. (This link will automatically start a download of Outlook PST Repair that you can save to your computer.)


I get this message..cannot start microsoft office outlook. unable to open the outlook window. the set of folders could not be opened. the server is not available. contact your administrator if this condition persists. Any suggestions greatly appreciated!

My OS info:
Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3934 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1839 Mb
Hard Drives: C: Total - 294823 MB, Free - 161113 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Can't open Outlook 2003 in Vista Home Premium

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I seem to be having a couple issues regarding Outlook.

First, when I get to the home page to log in I get a message that says "There has been an error removing certificates from this workstation. Error (0X80070005): Access is denied.

Once I've logged in, I try to reply to my email and Explorer shuts down, then restarts.

Any suggestions?

A:Vista Home Premium & Outlook Web Access 2003 Issue

How are you trying to access Outlook from IE?

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Hi Experts,
I have got a problem regarding to my inability to find .pst file in Outlook 2003/2007.
I downloaded repair tool to repair .pst file and tried to find it but no .pst file was available.
I used normal path to find the pst file (Documents and Settings/username/application data/microsoft/outlook), then went through Outlook2003- Tools-Options-Mail Setup tab- Data File, done search, selected ''Show hidden files and folders'' in Windows Explore and no .pst file is coming up.
Any clue where else to look for it so I can try to repair it.
Environment: Outlook 2003/2007 and Exchange 2007

Thank you in advanced!

A:Cannot find Outlook .pst file in Outlook 2003/2007

Right location - - but think you need the OST

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I have a few computers running Winxp sp2 @ my company. I got most of the PC connected to the Exchange server 2003 via VPN (Exchange offsite).

I have one stubborn machine that is having trouble finding the exchange\host name. During the setup it will prompt me servername: "server" (checked cache mode). The second is the firstname.lastname, and when I click find, it could not locate the server or/global list.

Why can't it find the server or global address list? I was able to connect via VPN.

Thanks in advance.

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I have just bought a Vista PC. I have loaded Outlook 2003 (Microsoft Office XP) and got a message that "ordinal 9170 not found in Dynamic Link Library MSO.dll". I have trawled forums and others seem to have had problem but I have not seen an answer.
Also I have loaded Microsoft Office 2007 (trial version) and Outlook 2007 does not work either. I have seen something about re-saving the outlook.pst file in another location then uploading from there, but Vista does not even allow the program to finish booting before it tell me there is a problem and it will get back to me.
All ideas welcomed

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Hi, thanks in advance for your time. In the last few days, I have not been able to open links in Outlook 2010 when Chrome is my default browser. When I switch to IE to be my default browser, the links open just fine. But when Chrome is my default browser, I can see the links, I can "mouse over" them and see the URL displayed (with the "click to follow link" message appearing), but I can't follow the links. Even when I hit CRTL and click at the same time, I can't follow the links.

This operation was working fine recently. I have not changed Chrome at all, and I've been using it as my default browser for years. However, I have allowed Windows Update to install its recommended updates. That said, the last update that was installed was done on December 13, 2013, and my links were opening just fine after that date.

Thanks again for your help!

A:Outlook 2010 won't open hyperlinks in Chrome (Win 7 Home Premium, 64)

Hi, Welcome to Seven forums.

Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate, and then click the following registry subkey:
Make sure that the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), click Modify, input htmlfile in the Value data box, and then click OK.

Exit Registry Editor.
And then check.

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I am unable to open Outlook 2003. I get the following error message: "Cannot start Microsoft Outlook. Unable to open Outlook window. The set of folders could not be opened."
Background: A few days ago I went from a dial up service to broadband. I was using MSN as my ISP, but I have discontinued using MSN and have deleted it from my PC. It was after doing this that I started to have this problem. I do not know if the two are connected.

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I have a laser jet printer HP 2015. If i print email recd. with excel embedded cells in Landscape mode from a XP OS / Outlook 2003 / Excel 2003, the contents are fully printed.

But if i print the same email in landscape mode from Windows Vista / Windows 7 / Outlook 2003 / Excel 2003, the contents are not printed in full, i.e the last 3 to 4 columns of excel embedded cells are not printed.

Pl. help.


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On seemingly random occurrences, when outlook is started it reports that it can't locate the mail.pst file. Sometimes bouncing the computer will correct it; however, this is not always the case. The mail file for each user is on a server in each user's home directory. Any clues?

A:Outlook 2003 can't find .pst file

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I have Windows XP Home sp3 and cannot get Outlook to open.  Whenever i open my other Office programs (Excel, Word, etc.) Windows Installer opens up and they eventually open.  However Outlook says "The operation failed due to  an installation problem. Restart Outlook and try again."  i am also not able to install an Office 2003 security update KB2726929.  I have tried to reinstall/repair using my Microsoft Office installation CD but get an error saying Patch Package could not be opened.  I can access my email online but I don't have my email addresses.  Any help would be appreciated!
Thanks, Brad

A:Windows XP Home SP3 Outlook 2003 will not open

Worth a read, http://support.microsoft.com/kb/932857 .

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We have several end users who have reported the following problem:

While working in Excel, the user(s) will wish to send a file via email. They select File --> Send To --> Mail Recipient (as attachment) and get an error stating that Outlook was unable to open one or more attachments.

If the user saves the file locally (to their desktop or My Documents for example) and then creates a new email in Outlook, they are able to attach the file to the email (by choosing to insert attachment/clicking the paperclip) and send it in that way.

Has anyone experienced this? Is there a reason? Is there a way to fix it? Our users much prefer the shortcut of sending excel worksheets as attachments from within the program.

All the PCs are running Windows XP Professional and Office 2003.

A:Outlook 2003: Unable to open one or more attachments

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When I try to open a .pdf document within Outlook, it will not let me. I get this error message...

"Unable to find file."

If I save the PDF file to my hard drive then find it and open it, Adobe works perfectly. What is the deal? I think Outlook cannot run Adobe's exe file in order to open the .pdf, but I don't know where to fix it.

Any ideas?


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For some 'unfun' reason my Outlook has stopped opening doc/jpg/etc. attachments (still opens email attachment-.eml). I can open the attachment in webmail.

I get "Can't create file: right click folder to create the file in, click properties on shortcut menu to check your permissions to open the folder ." I also get Can't create file" when I try to save the attachment.

It's a pain to have to open in webmail when I want to save files to my harddrive.

Would GREATLY appreciate any assistance in correcting this.

A:Unable to open attachments in Outlook 2003

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I got 3 clients that get the a similar problem.

All can't open some .PDF attachments from within Outlook 2003

Acrobat reader 9.1 (updated to this date)
MS Outlook 2003 (updated to this date)
Windows XP pro (SP3 all updated)

When trying to open document you get "wrong version or damage" message from acrobat reader.
They have forward the mail to me (The Administrator) and i have no problem what so ever to open it and read it.

My first tip was to save it onto there computer but that dident work, they ended up with a filename.PDF that was 0 in size.

What iw tried so far.

-Making the user a member of the local administrator group, so that if acrobat or outlook needed to install something this would be possible. (this did not work so i change em back to normal user)
-Empty the Outlook TEMP folder (only shown from within the registry, and this didn't help at all)
-Check rights on TEMP folders
-Installed language packs, if there where a font problem. (think the document is from Russia or something)
The problem seems to be Outlook oriented. because if i use the exchange webmail and open the pdf that way it opens just fine.

Any one got a similar experiance with a sulotion ?

A:Unable to open pdf attachment in Outlook 2003

Is it possible that there is embedded Java script in the file? I know of other issues with this and there is a box to check off in the Preferences under Java Script. This option recently drew some concern from Adobe though because of a potential malicious code exploit, so I'd wonder about those PDF's from Russia.

Not sure if this advice will help, I hope you get it resolved.

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It's not the regular one:
When I try to open links from outlook 2003, i get a strange massage:
Due to restrictions on your computer, can't open the link.
Everything else is opening.
it's only appear in URL's.

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I purchased a laptop with Windows Vista Home Premium and have installed Microsoft Office 2000 including Outlook. When I go to "set default programs" for inteinternet services Outlook does not show up as a choice. How do I set Outlook as my default email client? I will admit I am not familiar with "Windows Mail". Is it better or is there a reason I should use it as opposed to Outlook? I don't use Outlook for calender or those types of things. I use ACT! as my contact manager. I can put my ACT! email address book in Outlook. Thanks for your help.

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Does anyone know how to get the list of contacts to appear on the left hand side of the screen under the ?Inbox? column for Outlook Express (vista edition)? thanks! luc

A:«Contacts» in Outlook Express (Vista Home Premium)

Unfortunately, Windows Mail does not have that feature. There is no Outlook express for Vista, they call it Windows Mail and it is a different program.

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OK guys, this is driving me crazy, I have two clients that have this issue. When they click any hyperlink in outlook 2003, it takes them to their home page, and if you hover your mouse pointer over it, it sais "blocked" then the web address. I searched for about three hours on google, and here is what I have done so far. One article suggested going into the Tools/Folder Options/File types from explorer, then selecting the [NONE] Internet Shortcut, and then checking settings there, which are all correct. I have rolled back to IE6, still opens only the home page. Checked for settings in Outlook Express 2003 everywhere, etc. I am really stumped and any help would surely be appreciated, here is some more info about this users computer.
OS- Windows XP, current on all service packs
- Office 2003
Thank you all again for any support,

A:Outlook 2003 hyperlinks open only the home page

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I am using Outlook 2003 with Vista Home Professional and Internet Explorer.

All of a sudden, when I click on a hyperlink in Outlook, it takes me to my Internet Explorer home page rather than to where it is supposed to.

I have seen several posts on this subject in this forum and have tried them all without success. I started with the "cancelled due to restrictions on this computer" message, fixed that but then it started opening up the home page. I uninstalled Office and reinstalled it and then when I clicked on the hyperlink, it opened the Local Link Browser. Fixed that, but now I am back to the hyperlink opening up the home page.

This all started because my computer was running extremely slowly. Painfully slow. I found that the cause of the slowness was Google Chrome files that were left behind after I uninstalled it. Somehow in the process of cleaning up those files, I must have done something that affected Outlook and hyperlinks.

Any ideas? I was sure that reinstalling Office would fix the problem, but it hasn't.

Again, I have tried editing the registry, setting IE as my default browser. I have also looked at file associations. Nothing works. I do not have Firefox installed as was noted in several of the posts that were similar to what I am experiencing.

Any help would be greatly appreciated!

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Good Afternoon,

I hope someone can help; I'm at wit's end.

I'm using a 2 year old Dell Desktop Dimension E520 computer with Windows Vista Home Premium.

A few days ago, Windows Mail all of the sudden stopped working. I could not open it. I rec'd an error message saying something to the effect that Windows could not find C:\programfiles\windows mail\winmail.exe. There was another message but I didn't write it down. I did all of the usual things: restarted my computer, turned it off for awhile and turned it back on, etc. with no luck. I ended up installing Windows Live Mail so at least I have access. Does anyone know how I can get my regular Windows Mail program back?

My next problem is with MS Office- Outlook (2007 Small Business Version). Because I was having so many problems with Windows Mail I thought that I'd simply use the Outlook instead. Turns out that doesn't work either! Some times it tells me it hadn't shut down correctly the last time and asks if I should start in safe mode....which it still doesn't work. Other times it just simply stops working ...even before it gets started. And now I get another message asking me if I want to add an Outlook connector account...and no matter which answer I choose it does nothing. I tried restarting...repairing...and even uninstalling/reinstalling MS Office and nothing works.

Any ideas?

Thanks !

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i have several emails in my outbox, and outlook 2007 doesn't send them help please new computer, never used vista before


A:Can't get items sent from outbox Vista home premium, Outlook 2007


what happens when you try to send them, your post is lacking a little in information.

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I am running Office 2003 and Windows 7.
On trying to open Outlook I get the following error message "unable to open your default e mail folders. the information store could not be opened". This is a new fault. The system was previously working. Problems started when I replaced the outlook.pst file with info from another computer. However I did a recovery and it started to work again with the new outlook.pst. However it has now gone back to the above referenced error message.
I have run scanpst on the outlook.pst file but it comes back with no faults. I have removed Office 2003 and re-installed but all to no avail.

Anyone any ideas.

A:Unable to open default e mail folders Outlook 2003.

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I have XP Media Edition on a Gateway laptop. I am using OUtlook 2003. My AVG is up to date and scans clean. I leave my computer on all the time. Up until the last few days, perhaps once a week, I would get the following error message when I tried to open Outlook:

Unable to open your default e-mail folders. The file C:\Doucments and Settings\Owner.YOUR-E1F58D5B90\Local SEttings\Application Data\Microsoft\Outlook\outlook.pst is in use and could not be accessed. Close any application that is using this file and then try again.

Nothing is running in task manager and I see no process that readily appears to be related to this folder/file. Once I reboot, all is fine--I can open OUtlook with no problem. But not until I reboot.

In the last few days, I have been getting this message much more frequently.

I have looked this up on the Internet and can't find this exact problem.

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Had a corrupted file, ran Inbox Repair Tool, recovered some old files but ALOT are missing, when running the Tool it kept a back up of the original files in a Outlook.bak file, I can't import the whole file over because the corrupt file is in there. So i wanted to open that file up to manually, if need be, restore each lost mail. Is there a way to do this??? Please help!!!

A:How to open a Outlook 2003 .bak file??

Wow...nobody has an answer???

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I removed a pst file from the options, but the file is still being listed in outlook. When i tried to add the file again, itsnot adding.

How can i remove the pst file from outlook?

A:Outlook 2003: Unable to remove PST file

Is this a data file you are using
or the Main PST file for outlook

If a datafile
you should be able to go through the process
Mail Setup tab
Data Files
Click on the file you want removed and hit remove

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I had a copy of Ultimate laying around the house and decided for some stupid reason to upgrade the OS yesterday. It's been a nightmare. After 10 hours I've reinstalled many, many programs and have been able to get the to launch all of them with the exception of Outlook. I've searched for a solution and have had no luck following a solution to the problem I'm encountering.

I'm getting the following error message:

>>> Cannot open your default e-mail folders. An unexpected error has occured. MAPI was unable to load the information service mspst.dll. Be sure the service is correctly installed and configured.<<<

I have successfully used Outlook 2007 for the past 6 months on my home PC. The problems I am encountering began immediately following the upgrade to Ultimate (32 bit--I thought I'd have less problems with drivers going 32 bit route than trying 64). I am hoping to salvage my contacts and calendar if at all possible (I have them backed up on an external drive but it's not current about 6 weeks old...I see an Outlook.pst in Windows.old but I cannot open it). I've had to reinstall Office Ultimate 2007 and I have run repair three times. All the Microsoft Windows Ultimate updates are installed. Not sure if this is related but the Office Ultimate Disc 2 will not install properly.

Any help is appreciated.

A:Outlook 2007 no longer working after Vista upgrade from Home Premium to Ultimate

This problem was solved. I will detail the steps in case they may help anyone else who has a problem with installing Office after upgrading their OS.


Uninstall OfficeClean the registry...I used cc Cleaner and cleaned up 30 items from the registry.RebootCustom Reinstalled Office 2007 and selected "Run All From My Computer" (not sure if this was a necessary step but again, it worked for me)Rebooted and viola everything including Outlook worked.One final step to configure Outlook; I had to import the PST file that was in the AppData Folder (must unhide hidden folders to see AppData) located in
C: Windows.old>>Users>>User Name>>AppData>>Local>>>Microsoft>>>Outlook. Note Outlook is a pst file. For whatever reason, Search did not turn up this file and I was a bit worried, however, trust that your old .pst file is in this directory. In my case, I didn't care about the mail file but wanted to import my contacts and calendar. There is a way to target only the items in your outlook.pst file using File>>import/export and then select import from program/file; click next and select the Personal Folder (.pst) near the bottom...when you get to the final screen if you don't want everything to come over (you probably do) then you can select just calendar or just contacts but only one per import. In my case I did one import for contacts, and one for calendar.

If you have this problem or a similar one, I hope th... Read more

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Vista Home Edition - the user here claims they cannot open any .gif images using outlook 2003?

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hi everyone,

I am using windows vista x64 home edition.

installed office 2003 in vista x64 home edition.

my problem is automatically outlook is restarting. what could be the problem.

i reinstalled (repair) my outlook but still i am facing same problem.

help me please

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Can someone please tell me how to remove vertical "forwarded lines" from an email received created in HTML, where the email also contains images/graphics?

I do recall that in order to eliminate forward line or characters from an email that is only text, you simply change the email to Plain Text which effectively eliminates these annoying lines/marks. However when you adopt this method with an email that contains pictures, all pictures get eliminated as well.

Can you help?


A:Solved: Outlook 2007/Vista Home Premium SP2 - Remove Forwarding Lines from emails

Hi coineeze

This is for an email that has been forwarded to you? Not an email that you are forwarding?
Did you try copying the content to the right of the forwarding bars and pasting it into a new message that is Formatted to be HTML?
A Google search does show some Freeware programs that are designed to do just that.

I have never used them as I just edit my emails, if necessary.

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I am trying to take a friend's Outlook 2003 settings from an old Dell Dimension 3200 XP Home system & migrate them into a (newer) Dell XPS w/ Vista Home Premium. Does anybody know how I can transfer the accounts? Outlook 2003 is installed on the XPS system, but I haven't tried to configure anything yet.

A:Migrating Outlook 2003 profile from XP to Vista Home Prem.

Welcome to the forum,

Have a look at this to see if that helps you out,

How to Migrate Microsoft Outlook Xp/2003 Settings to a New Pc - wikiHow

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My wife and I just purchased a laptop. She utilizes outlook 2003 (XP Home) on her home PC and now wants to utilize the same or equivalent on the laptop. It appears that the equivalent is Microsoft Mail.

The Question: How do I move her .pst files to Vista?

I've done some research and all I can find is how to move Outlook Express to Mail. Nothing...I couldn't find anything on just plain Outlook.

I've tried to utilize the import function but it appears that Vista doesn't like .pst files (which leads me into a rant about MS and why they created something that doesn't play well w/it's own software...I digress! ;-)> )

Any guidance would be much appreciated....we all know the saying...a happy wife/mother is a happy house!!!

A:Xfr Outlook 2003 .pst file to Vista (how to?)


I am no expert in Outlook but as I have read your post, I also came across these two documents that may seem to be the answer...



I hope that helps

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I very appreciate your help with my problems:
- Hijacked home page, even it is specified as www.msn.com, it comes up as http:///
- Trying to launch regedit - get message "Registry Editor" - "Are you sure you want to add information to the registry?". Click yes - get another message "Cannot import error opening the file. There may be disc of file system error"
- Trying to open MS Otlook - get message "Microsoft Office Outlook" - "Cannot start MS Outlook. The comand line argument is not valid. verify the switch you are using."

Below is hijackthis logfile.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:52:24 PM, on 9/27/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
E:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program F... Read more

A:[SOLVED] Hijacked home paged, unable to open regedit and Outlook

I found fix for locked registry editor:
As part of their routine, many worms and Trojans make changes to the registry. Some of them change one or more of the shell\open\command keys. If these keys are changed, the worm or Trojan will run each time that you run certain files.

For example, if the \exefile\shell\open\command key is changed, the threat will run each time that you run any .exe file. This may also stop you from running the Registry Editor to try to fix this.

They may also change a registry value so that you cannot run the Registry Editor at all.

Symantec Security Response has created a tool to reset these registry values to their default settings.

Do not use this tool unless:
A Symantec technician or document directs you to do so.
After reading the removal instructions in the writeup, you are sure that the tool is required.

Follow these steps:

Download the file UnHookExec.inf and save it to your Windows desktop.

(If you cannot connect to the Internet from the infected computer, download to an uninfected computer then save it to a floppy disk. Then take the floppy disk and insert it in the floppy disk drive of the infected computer.)

Note: The tool has a .inf file extension.

Locate the download file, either on the Windows desktop or the floppy disk.

Right-click the UnHookExec.inf file and click install. (This is a small file. It does not display any notice or boxes when you run it.)

Follow any other ins... Read more

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I'm using Outlook 2003 SP2 in a standalone configuration with Win XP Professional SP2.

When I click on the Inbox item on the Outlook Today screen (not referring here to the file list at the left of the screen) I get the following message:

"Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."

I backed up my .pst (and archive) files, uninstalled Outlook, re-started Windows, and re-installed Outlook. The problem persisted.

I can click on Inbox in the file list on the left of the Outlook screen - works fine. The problem is more of an annoyance than a major problem, but I'm uneasy that something's not working proprerly - Outlook's too important to me for odd, unexplained things to be happening!

A:Outlook 2003: Outlook Today unable to display the folder.

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I have a PST file that came from a Windows XP system running Outlook 2003 that I need to get into a Vista system running Outlook 2007. The old system does not run so I cannot export from there.

I managed to get the Outlook.pst file copied into the place of the one on the Vista system; but, when Outlook 2007 is started I get the following error:

Cannot open the default e-mail folders. File access is denied. You do not have the permission required to open the file."

I have taken ownership of the Users folder and the Documents and Settings folder and all their contents; but, that hasn't helped.

I'll sign this as "Lost in the endless Vista maze"

A:Getting PST file from Outlook 2003 on XP to 2007 on Vista??

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I notice that this problem has come up a lot but none of the suggested solutions seem to work for me so far. I am running windows vista and outlook 2007. It has been running fine for several years but suddenly won't open and I get the error message ' cannot open outlook window'. I have tried the 'outlook.exe/ resetnavpane' in the start search and then clicking on programme - it opens outlook but a completely new version with non of my contacts etc. Grateful for any ideas.

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I am setting up a new computer and want to move my outlook data to the new machine. I can not find the file, even with show hidden files checked. Search shows no .pst files. Any ideas? Thanks, Carol

A:Finding Outlook 2003 data file in Vista

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Had this error on a user's pc. Researched it here on the forum.
Found another thread with someone suggesting to use the following command to get it going:
Start->run..then type the following -> "Outlook.exe /resetnavpane"

This worked! The other thread has since been closed, but I wanted to reply and say WHY my users outlook suddenly started throwing out this error, because no one on the other thread was able to.

Turns out that my user had "accidentally" dragged their personal folder (containing 1000's of emails) into the "outbox".
Since the "outbox" folder is one to be used while an email is in the sending phase, it basically just shut down and wouldn't open for anything.

Luckily the command was able to get Outlook open and I was able to investigate what the user did to cause it.

Hope this info can help someone else.

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I am getting the following message when launching outlook

"Cannot start Microsoft Office Outlook, Unable to open the Outlook window.
The set of folders could not be opened. "

I have multiple pst files on different drives. the problem is the main pst file is on a hard drive that crashed. how do I open outlook or remove that 1 pst so the rest of the pst files can launch?

A:Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3061 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 228434 MB, Free - 128495 MB; D: Total - 9999 MB, Free - 8914 MB;
Motherboard: Dell Inc., 0H279K, , .2D0W6H1.CN486438B40035.
Antivirus: Norton 360, Updated and Enabled

I get the following error when trying to open Outlook. My computer updated last night. Outlook worked fine this morning, but then I got the "configuring updates do not power down" screen. Once the computer restarted, Outlook would not work:

cannot start MOO. Cannot open the outlook window. the set of folders cannot be opened. errors have been detected in the file. c:\users/Nikky\AppData\Local\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail enabled applications, and then use the Inbox repair tool (scanpst.exe) to diagnose and repair errors in the file. for more information about the inbox repair tool, see help.

I have tried: Go to run and type outlook.exe / resetnavpane -did not work, I get the same error.

I have tried: Run and Scanpst.exe-I get windows cannot find the file.

I have tried a System restore-it could not be completed.

I have ran a windows office diagnostic, 1 problem found and fixed, however it did not correct the problem.

I have tri... Read more

A:Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

here are some more command line switches...


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We have all of our user's email set up to deliver to a personal folder that resides on a server with Windows 2003. We have a small number of people that get the error message below. They eventually get in, but either have to close outlook and reopen several times or they have to reboot their computer. Has anyone seen this before? Thanks!

"Cannot start Microsoft Office Outlook, Unable to open the Outlook window.
The set of folders could not be opened. The server is not available.
Contact your administrator if this condition persists."

I have tried every suggestion I could find on the internet, but still haven't found a solution.

any help would be much appreciated.

A:Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

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whatever i try to do on my outlook that has to do with .PST file management results in a crash where outlook quits - below the event log on one circumstance.

if i go to control panel > mail settings > data files 2 of the files that are in use (& work) do not show up, one of them the default mail delivery .PST. in these two, trying to access the advanced properties gives an error:

The operation failed. An object could not be found.

now - general googling tells me that recreating the profile could perhaps fix this - but i would love to avoid that as there's no manageable UI to set up the email accounts and there's many in use.

any suggestions? any way of backing up email accounts but not the other things pertaining to the profile?

event log on trying to open a pre-existing .PST that's not in the current profile:

Faulting application name: OUTLOOK.EXE, version: 11.0.8169.0, time stamp: 0x465f28e3
Faulting module name: msmapi32.dll, version: 11.0.8164.0, time stamp: 0x4627afa6
Exception code: 0xc0000005
Fault offset: 0x000ffccf
Faulting process id: 0x30c
Faulting application start time: 0x01ccc51f6b43b93b
Faulting application path: C:\Program Files (x86)\Microsoft Office\OFFICE11\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\System\MSMAPI\1033\msmapi32.dll
Report Id: b49bb612-3112-11e1-949b-00e04c09fab2

A:outlook 2003 - any .PST file operation crashes outlook (win7-64)

Hello zdoe,

Just a hasty fly by...

* Have you always had this problem on Win 7?

* Have you a System Restore point you can return to PRIOR to the current problem?

* Have you tried the Outlook Repair Facility?

* Have you uninstalled /reinstalled?

A mixed bag of links for you to peruse.

pst file Corrupted - Repair

Outlook PST File Repair - Troubleshooting Microsoft Outlook

Repair Outlook Data Files (.pst and .ost) - Outlook - Office.com

How can I search for my .OST file (Outlook2003, Win7)

mapi32.dll Error installing Outlook 2003 on win 7, 64bit - Microsoft Answers

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Is an Outlook 2003 data file compatible with Outlook 2007? I hope to be able to copy the details of my Outlook 2003 email accounts, emails, contacts etc into an Outlook 2007 installation on another machine. Can I simply copy the data file over to the Outlook 2007 installation and select it as the data file to use in Outlook 2007?

Will this process copy the passwords and settings stored in my Outlook 2003 installation? Or, will I have to reconfigure the email accounts and passwords again in Outlook 2007?

Any advice most appreciated.

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I'm working in Windows for Mac on a MacBook Pro. I'm trying to import my old PC email archives files (in pst format). I get the message:
ANSI-formatted .pst files, also known as Outlook 97-2002 Personal Folders Files, were the standard personal folder format for saving data in Outlook for Windows in versions 97-2002. This file format can't be imported into Outlook for Mac.
Beginning with Microsoft Office Outlook 2003, a new Personal Folders file (.pst) format was introduced that supports multilingual Unicode data and offers greater storage capacity for items and folders. Outlook for Mac can import this newer, Unicode version of the Personal Folders file (.pst) format.
If you have the older version of the ANSI-formatted .pst file, there is no automated procedure to convert that file to the newer file format. However, you can create a new Outlook Data File (.pst) in Outlook 2003 (for Windows) or later versions, and then import items from the older file into the new file. You can then import the new .pst file into Outlook for Mac.But how do I create a new Outlook Data File (.pst) in Outlook 2003 (for Windows) or later versions??

A:How do I create an Outlook Data File (.pst) in Outlook 2003

try this pdf I made

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hey guys, im using outlook 2003 and ive installed and uninstalled this 1000 times trying to get it to work. Whenever i click on outlook, it doesn't even give me a chance to set anything up, it just gives me the error message "Unable to open default email folders. The file C:\users\..\appdata\local\microsoft\outlook\outlook.ost is not an offline folder." This is getting extremely annoying...any suggestions?

A:Outlook 2003 - "Unable to open default email folders"

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Hi, I recently signed up for Verizon DSL and was hoping to use MSN Premium for e-mail. I tried to install MSN Premium numerous times unsuccessfully; I called tech support and was told I would have to buy Microsoft Office 2002 or 2003 to use it (I am currently using Office 2000 with Windows XP). Does this sound right? Is it worth it to buy a newer version of Office for the MSN email? I hate the Verizon email system and am hoping MSN is better. Thanks!

A:Need Outlook 2002 or 2003 to use MSN Premium

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