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Computer Hangs When Turn Off Computer Selected In Windows

Q: Computer Hangs When Turn Off Computer Selected In Windows

I am having trouble with a 6 month old IBM R51 laptop - when I select TURN OFF COMPUTER from within Windows and the START button - the computer sometimes hangs and will not shut down. I have to press the power button to reset. Any idea what could be causing this?


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A: Computer Hangs When Turn Off Computer Selected In Windows

Welcome to BC! There are many possible causes, however there is one common cause. Often XP's exit sound file gets corrupt and if it does not run then XP won't shut down. I am not sure based on what you have told us so far if this is the issue or not, but let's see:Go to:Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Sounds tabUnder Program Events scroll down until you see Exit Windows. Highlight Exit Windows by clicking on it once. Then under Sounds choose None. Click Apply and finally OK. Reboot if possible, or shut down computer and restart manually. Once it is up and running, shut down computer by going to Start > Turn Off Computer. See if it will shut down on it's own now.If it does, the only difference will be that you will not longer hear the 2 seconds of music that XP usually plays as it shuts down.

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Hello Everyone,
This is my first time on this forum, but I have noticed this site is very popular and looks very interesting. I am fixing my son's computer. when I click on "My computer" the search light keeps searching for minutes about 1-5 on average.

It then will show device. I found a fix months ago which directed me to turn on or off a window service. But I did not write it down and can not find the fix.

I did clean up the drive, run spybot, AVG scanned but problem persists. Any suggestions are appreciated. Thanks

A:Hangs When Search My Computer Icon Is Selected

when you rightclick, or leftclick (open)

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Select start.Select Turn off computer. Mouse pointer goes to hour glass just goes on and on and on.

A:computer w/n turn off - hangs

Hello jbobx.......Have you tried with no applications running? If so, look in Task Manager for any "stealth" application or process that may be blocking shut down.

If this didn't try, try the system restore.

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Hello everyone. Just over the last couple days I have not been able to shutdown my comp the normal way. When I click start and then Turn Off Computer, the computer just hangs and hangs and doesn't bring up the next screen where you restart or shutdown etc...So I have been just holding the power button for 5 or so seconds to shut it down.

Any idea what happened or how I could fix this? Much appreciation for any help in advance.

A:Turn Off Computer hangs and crashes!

Welcome to TSG....


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Was just wondering if anyone has encountered a problem like this before. I have a system that hangs when I click the "Turn Off Computer" icon in the Start Menu to gain access to the "Standby" "Turn Off" and "Restart" buttons. After I click the "Turn Off Computer" button it will just sit there for several minutes with the hourglass until finally the menu will come up. I fixed this once before by removing some things from startup. This time I fixed it by killing the googletaskbar.exe. I then uninstalled the Google Taskbar and rebooted and still did not have a problem but suddenly it has returned! I have no idea what is going on, there is really nothing obscure that is starting up on boot or running. Anyone have suggestions??

A:Windows XP hangs when clicking "Turn off Computer" button to bring up shutdown menu

The only two applications I have used since have been ThinkOrSwim and Telechart - both stock market applications. Don't know if this information would be relevant but thought I would add it in.


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So my computer recently started to do this: When I have a game going, after a while the computer will freeze for a couple of seconds, then the monitors turn black (i have two monitors) for a second and start again, but then the game hangs. I play games that are a bit demanding for example World of Warcraft.
What can be the problem here? Can it be that my CPU is too warm?
I'm new here, so I'm sorry if I'm in the wrong category.
I built my own computer, I believe the chassi is a Cooler Master big tower. AMD FX8120 8-core processor 3GHz, 16GB RAM, 64-bit Windows 7, ASUS HD7750 video card, M5A99FX pro R2.0, No optical drive (because I am going to replace it), a 931GB Harddrive, Fortron FSP600-50ARN Power supply 42A 504W on the +12V rail.

A:Computer freezes, monitors turn black for a sec, game hangs

Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard

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Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you

A:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

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Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you

A:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

check check HELP?

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For some reason my computer starts as if it is in safe mode with networking even when i specifically tell it to start normally, it has the old style start bar, no audio, and the administrator shows on the log in window. Ive only found this out when i thought i had to reinstall my audio drivers as i thought that was the cause of no sound. I tried to restart windows audio service and it gives the error number 1084 saying it cant be enabled in safe mode. Theres is no writing at the top of the screen stating it is in safe mode either.

Any help would be appreciated, thanks

A:Computer opens in safe mode every time, even when 'start windows normally is selected

Is your shift key stuck? That is how you can start a computer into safe mode even if you select normal mode.

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Having 2 partitions, one with XP Pro with sp3 and the other Win 7 Ultimate.

When running XP and when wanting to shut down,

Click 'Start' - 'Turn Off Computer...' It hangs then for awhile (approx 30/45 secs) before the box comes up ('Stand-by' - 'Shut Down' - 'Restart'). Once 'Shut down' is clicked, it shuts down reasonably quick.

Any Ideas


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I have an HP G61 that is hanging itself up right after the HP screen before windows starts. The esc to startup works, hard drive tests good, memory as well. so computer seems to be functioning, Just no OS, to speak of. F11 doesn't work, nor F8. but everything for the basic computer works fine. So, its power up, HP logo page 3 seconds or so, then black until a hard boot shut down. Can anyone assist me thank you.

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hey my computer has been running slower than usual... the most noticeable thing is it hangs from anywhere from 1-5 minutes when opening my computer to see the harddrives listed.... it doesnt do this on any other icon... however it does do it also when saving a file from a website or whatever......it goes to any other folder fine....e.g. : my documents.... desktop...

Logfile of random's system information tool 1.04 (written by random/random)
Run by Punk-0-Punx at 2008-11-06 20:57:19
Microsoft Windows XP Professional Service Pack 2
System drive C: has 54 GB (74%) free of 72 GB
Total RAM: 1023 MB (35% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:57:23 PM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Dell\QuickSet\NICCONFI... Read more

A:Computer is slow..hangs for a long time when opening my computer icon

Hello, punkopunx
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your sys... Read more

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Friends: My Pentium 4 PC is hanging at the Windows XP splash on logo. I can't get into Safe Mode nor can I do a System Restore. I tried a repair install of XP but same problem. I have not recently installed any new hardware or software. Any ideas how I can fix this without a clean install of Windows? Windows XP Pro, SP2. I can access data on the drive through USB on another computer without any problem. Thanks for any help.

A:Computer hangs at Windows XP logo

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I have an older (2005) Dell Dimension 8400. I have windows 7 on it. Well, one night, I was burning a disc. I minimized the burner, and surfed the web for awhile. Suddenly... it freezes. The USB light-mouse turns off. The computer just freezes. So I turn it off, turn it back on, and it hangs at the dell splash screen, about 15% done. I have heard to press esc and try to see what is going on in the "background", and I will try that. But at the time of writing, I haven't done so yet. If it hangs again, can I have some advice?

Also, I am going to try to disconnect the floppy drive. It's so useless nowadays, and I think it will help.

PS: How do I reflash the bios on an incompetent computer??

A:Windows 7 Computer hangs at startup

NOW ADDED: I disconnected the floppy. I turn the turd of a machine on, and it:
Mobo-Beeps: BAAAp -BAAAp - BAAp
Shows nothing on the monitor.

I am very sorry, but I am about to buy a Mac....

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:39 AM, on 1/1/2002
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
C:\Program Files\HyperTechnologies\Deep Freeze\_$Df\FrzState.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\IObit\Advanced SystemCare 3\Awc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.ph/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet ... Read more

A:My computer hangs even before windows start

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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Last night I was doing some networking between 3 computers, mine and 2 others. this morning I turned on my machine and it is all of a sudden hanging up on the windows Xp screen during startup, the one with the little bar on the bottom with the blue thing that scrolls across it. It just stops scrolling and hangs up. Any ideas what might be going on? Your help is appreciated! Thanks.

A:computer hangs up while booting in Windows XP.

When I try to boot in safe mode, it hangs on Windows\System32\Drivers\Mup.sys, and will go no further. Yikes! Help!

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Well I think something on my motherboard is fried, but I am curious as to what. A few months ago my computer was on while there was a storm. I went to use my computer after the storm, and it was frozen. So I restarted and it would just seem to crash when it got into Windows. But actually, if I left for a hell of a long time and came back, I would see that the logon dialog eventually came up.

I use the Windows XP disc to reformat the drive, and it installs all the drivers. Then when it gets to the Windows install program, it just hangs. Anyone have any ideas as to what exactly happened?

A:Computer hangs when trying to install Windows

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Problem: my windows explorer file has disappeared, but most importantly at the start up screen I cannot access "my computer" or "settings" since the machine hangs up, or stalls. The start button ceases to work and I have to press the reset button or "Ctrl+Alt+del". A Dr Watson Debug message appears saying that it cannot help. I can, however access any applications without difficulty, before pressing any control type of symbol,and I can access "mycomputer" and "settings" via the C:\ prompt typed into my internet explorer address bar.

A:windows explorer gone; my computer hangs up

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I am using firefox 19.0 and the system hangs also flash crashes all the time but the system hangs also when only firefox is running with out a flash site. just ran malwarebytes in safe mode appeas clean

A:Windows 7 Computer hangs on internet

Do you have Google Chrome installed on this computer?

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I have a few problems with my computer that have cropped up very suddenly and I'm hoping they're connected. Firstly, my computer has been incredibly sluggish and at random intervals will hang (In the middle of games, surfing or even word processing) for a few seconds before catching up with itself. It seems to be linked to the processor, as when I'm doing heavy tasks the "Performance" tab on Windows Task manager shows CPU usage spiking up, before dropping for a few seconds and then perking back up as the computer catches up with itself. I thought it was perhaps an overheating issue but there seems to be little correlation between the heat readings on SpeedFan and the timings of when the computer hangs/recovers - though I'm aware SpeedFans readings may not be all that accurate.

Next, I've noticed a loud clacking coming from my computer during these issues, it sounds like perhaps the hard drive (Not even a year old) which is a new 1TB Barracuda Seagate but I thought perhaps it could be a fan having trouble - but here's the strangest part. A few years back I was having some repairs done on my computer and the guy also offered to upgrade me from Vista to 7. Ever since; my Windows 7 has run flawlessly until this problem arose and Windows 7 is now saying it's not genuine and has deleted my wallpaper, replacing it with the stupid black slate and a little error message in the bottom right. I've scanned for viruses but I'm think... Read more

A:Computer hangs + windows is not genuine

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I don't think I have actually gotten a BSOD yet on this computer. It's about 1mo old. As the title says, I've been playing some games, and my computer will freeze during a game. There's no BSOD, but the audio will loop/hang. Nothing works and I have to do a hard reboot.

This is the Windows log about it:


Fault bucket 2287316114, type 5
Response: Not available
Cab Id: 0

Problem signature:
P1: swtor.exe
P3: 6.1.7601.2.1.0

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 6338c8f3-28d9-11e1-b570-f46d044f9e60
Report Status: 0

Computer Stats:OS: Win 7, 64 bit
Original OS: Yes
System Age: 1mo
OS Age: Same as system, never reinstalled
CPU: Intel i5-2500
Video Card: XFX HD-695X-CNFC Radeon HD 6950
Memory: 2x4gb G.Skill Ripjaws X Series
Power Supply: OCZ ModXStream Pro 700W

Etc:I've run memtest and it came up with nothing.
I've run driver verifier and I haven't bsod'd.

A:Computer hangs while playing game, no BSOD, audio hangs

You are not getting any dump files

You are playing Star Wars, can you uninstall the Game, delete any folders that it has on your computer under C:\Program Files\
Resintall again

****Or if your game comes with some kind of repair function run that before uninstalling****

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Running Windows XP SP3 on a HPCompaq EVO PC in a Windows 2003 Server environment. One of my PC's recently hangs on applying computer settings. I logged on as Administrator after 30 minutes of hanging on loading the settings and ran Symantec Endpoint Protection AV which showed no viruses. Ran HitmanPro 3.6 which did not find anything and ran Malwarebytes which did not find anything. When I tried logging on a user, it would hang forever on loading personal setting and eventually log on but the user could not connect to his home folder to get to his network files. I am a novice working for a non-profit. Any info would be greatly appreciated.


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Here is my Hijackthis log :

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:55:07 AM, on 8/14/2011
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\NetCutDefender\services\AIPS.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\Toshiba\Toshiba Applet\thkeys.exe
C:\Program Files\UltraVNC Addons\uvnc_service.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.ex... Read more

A:Computer using Windows XP hangs during shut down process

I don't see any problems in your HJT log.

If you made any changes to your system (updated drivers, new hardware or software) before this hang started to happen then reverse what you did.

If you have not made any changes prior to this problem occuring then follow this guide.


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For months I have been searching for a solution to this problem. Consistently my system will do a hard freeze, requiring use of the reset or power button, during use of Windows Media Center. Most frequently this will occur when I attempt to fast-forward through a recorded TV show, but sometime the hang will occur after just watching a show for a few minutes and occasionally upon just attempting to start a show.

I've already tested my memory using Memtest, pulled and reseated my memory, done monthly updates to my AMD/ATI drivers (and pulled and reseated my graphics card), studied the data in Event Viewer, reinstalled the OS at least 6 times ... lots of other things I've forgotten about. I'm really stumped.

The Event Viewer shows NOTHING when this happens. All it indicates is Kernel-Power Event ID 41 each time I have to push the reset button.

Is anybody out there who can help?

A:Windows Media Center hangs computer

How does it freeze? Does it get progressively less responsive before freezing? If so, does it degrade quickly or slowly? Does it respond to Ctrl+Alt+Del or can you move mouse cursor? Also, grab something like VLC. Does that also freeze? How long do you wait out the freeze till you reset?

Here's a couple programs you can use to discern the cause:

1. Process Explorer - Sort by CPU or CSwitch Delta columns. Watch it as you're running a video. If there's any process (including Media Center) that is showing high numbers, take note. Especially take notice if DPC or Interrupts starts growing. You can also check the graphs on top-right (dbl-click for bigger) for more info. If the freeze is not instant, you should try and right click the highest running process at the time and quickly go to create Dump file to generate one before it crashes.

2. Process Monitor - Have it running while you are messing with a video. When it freezes observe the latest entry/entries in ProcMon to see what it was trying to do at the time of the freeze. You may also use a backing file on Process Monitor by clicking File then Backing File. Specify to use a file instead of pagefile, giving a name of your choice in an appropriate folder where it will create this file. This will cause it to save ProcMon data to a separate file that you can review after the freeze. If somehow it doesn't work (corrupt file) then this method will not help you much.

3. Driver Verifier - Turn on and keep on. H... Read more

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I had an Asrock K7S41 motherboard lying around so decided to make a comp for the kids....I bought an AMD Sempron 2800 FSB333 processor to go with it.. also have a samsung 80GB hard drive....and a standard CDROM and floppy..

I have done a BIOS update and have also changed the FSB selection on the mother board to coincide with the processor...I have only the very minimal of everything on the computer atm..Disabled USB in the BIOS, power managerment...ect ect..

I have done just about everything I can think of and more LOL but for some reason I cannot install any OS at all....with 2000 and XP I get as far as a blue screen with " setup is starting windows" and thats it..the dang computer hangs....

Ive changed RAM...checked the hard drive and am now totaly lost as to why Windows setup will not work

Anyone have any ideas to save my sanity ??[/FONT]

A:Solved: Computer Hangs during Windows setup

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I've just did a clean install of Windows 7 to my SSD 2 weeks ago.

Recently, abut 4-5 times a week, my computer will hang at the Windws 7 logo screen. the part where the logo glows but it stops there.

I tried the startup repair after I forceshut the computer, but no results.

I tried sfc / scannow but there's nothing wrong. I read that doing chkdsk on a SSD has no effect right ?

screenshot here.

A:Computer always hangs at Windows 7 logo screen.

I'm guessing you have two memory sticks of 4GB each. If this is correct, try running with just one stick. Check each RAM stick one at a time and check each slot one at a time.

Check SSD alignment.

SSD Alignment

SSD / HDD : Optimize for Windows Reinstallation

SSD Tweaks and Optimizations in Windows 7

Check if there's a newer BIOS available.

Sony eSupport - Computers - Select Your Model

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Update ran at 3am said critical update, woke up this morning 8am and its taking about 12 min to load a program and programs loading incorrectly.

A:Windows Update, then computer hangs opening anything!

Uninstall the update and see if the issue is resolved. If not, the problem has nothing to do with the update. Also, let us know the kb number.

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My Dell Dimension E510 running Windows XP Media Center Edition will hang up periodically when booting up. It will get to screen where the Windows logo appears but doesn't get to the password screen. (I don't have a password set but I just hit enter). Sometimes it will get to that point and then proceed to load the desktop. Lately the desktop has been very sluggish when I click on an icon. It may take the program almost a minute or so to load. I am using McAfee as my virus protection program. I just ran MalwareBytes and did a quick scan. It didn't find anything. The startup problem has been ongoing for months and I just live with since I leave my computer up and running most of the time.

Any assistance with this problem would be greatly appreciated.

A:Windows XP Computer Hangs Up Periodically When Booting Up

Greetings Verve and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps are a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-... Read more

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So just today my computer started acting weird. I turn it off each night rather then leave it running, but now it seems I may have no choice.

Upon turning it on this morning, I see the Windows Xp splash screen as usual, only it is taking alot longer. I notice the progress bar is freezing and then slowly filling up one bar at a time. I got up, went and got some things done around the house. I come back 15 minutes later and it's still loading at the splash screen.

So I reset, and try to go to last known good config. Same freezing issue.

I tried safe mode, and it froze while booting into safe mode.

I waited an hour, figuring maybe it needs to cool down. Same deal when I turned it back on.

In fact, the only way it works (I am using it now) is if I unplug the power cord and then plug it back in and turn it on. Everytime it freezes, that fixes the problem. Nothing else will.

I have a dual core processor, 2 gigs ram, geforce 8500 gt video card, a 430w psu, a sata 250gig hdd, a sata dvd burner and an ide dvd burner. I have never had problems like this until today.

Any ideas?

A:Computer hangs at Windows XP splash screen

It sounds like the power supply is going bad so you will need to take it into a shop for a check up.

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For the last month or so my computer has been hanging on the windows logo (WL) screen for 5 mins. At first it starts off fast, but when the WL appears it is faint in appearance. Then the WL appears fully and hangs.

I have done a virus/spy/ad check all ok, reduced the number of startup programs do defragmented.

Anything else I can do to speed up the loading?

A:Computer hangs on Windows logo for 5min

Hi jaaay,

Did you run scandisk to make sure the drive was okay?

During startup the hives (registry) are read for which files to load, if the hive is fragmented it can slow startup process. Windows Defrag doesn't touch them though, so use PageDefrag, run it and select defrag at next boot.

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My computer does not shut down (I have Malware I think). Using MSCONFIG I switched to SAFEBOOT so I could remove the Malware that is preventing my PC from shutting down. The PC now starts but the monitor is blank... please help. I have tried to access BIOS using the DEL key but no success.

A:Computer does not start in Safeboot selected

I have tried F1, F2, Delete, F3, F* and F10. unplugging the computer.. I have tried everything and the computer does not load Windows. I get a black screen, no messages. I cannot get to the BIOS to even rebuild with a clean version of XP.
PS I have an IBM Thinkcentre

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I have been running Windows 10 on a pretty plain Dell Inspiron. Today it asked if I wanted to install an update so I let it. After almost an hour of showing a progress meter and seeming to finish that phase, it rebooted and proceeded to seem to install but then put up a message about "install ?? this could take a while" so I walked away and when I came back after an hour I had a blank screen and just a rotating busy symbol. I am assuming this is the "anniversary" update since no other updates have ever taken this long or acted this way, except for the original Windows 10 install/update itself.

So after waiting 6 hours, I powered it off and back on and as it came up it indicated "trying to fix the install" then briefly brought up the "Dell label screen" and the usual box picture and went back to the blank screen with a busy rotating symbol.

Can someone point to a site that indicates how to get around this and restore back to where it was? Right now I have a totally unusable PC and do not know how to proceed. Thanks

By the way is it labeled "anniversary update"???

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Hi, I should start out by saying that I have posted this on a different forum/web site, but was not able to find a solution to my problem yet. My PostFor you convenience I've pasted in the post below:I have a very basic knowledge of computers, so please bear with me. I have an older laptop, HP Pavilion ZE4610US, with the following specs:mobile AMD Athlon XP2500+ 1.86 Ghz704 MB RAM60 GB HDWindows XP Home Ed. SP3OK, here's the deal. About 18 months ago I replaced the factory installed 40 GB HD, with a slightly larger 60 GB Seagate HD. At the time, I was planning to do a dual boot with linux partition being the dominant one, but knew I might have to use WinXP at some point. Initially I set it up with about 6 GB for the WinXP, a "swap" drive and about 25 GB for the linux partition. Well, I'm not sure about the last part, it's been awhile now, so it could have been more (I know I left some unallocated/free space - but I don't think it was 20-25 GB). Well, everything was working fine for a while (with the dual boot), but since I couldn't find the appropriate drivers for the modem (and other important devices), I ended up using the winXP partition as my primary one. After some time, I believe the mbr was messed up somehow, because I didn't get to choose which partition I wanted to log into. That was really not a big deal, since I wasn't really using the linux partition. At some point I decided to "cannibalize" the Linux partition, to a second partition (E) in my WinXP setup. As you ... Read more

A:My computer won't shut down properly - hangs on Windows Shutting Down

Let's see what shows upThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to displ... Read more

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Hello all
Windows Explorer no longer shows computer resources on my Windows 7. When I open "Computer" the green bar keeps growing very slowly and no content is shown. I've already tried to clean all temporary files and reboot many times. There are many issues on Google about this but I couldn't find anything useful for me.
Further, it sometimes happens that when I open a single folder I can see its content but the other (sub)folders are not shown on the left tree.

(see example here)

Can anyone give a good tip to figure out the problem?

A:Windows Explorer hangs trying to show computer resources

Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Please indicate what message was displayed at the end:

Windows found no integrity violations


Corrupt files were found, and windows was unable to fix them.


Corrupt files were found, and windows successfully repaired them

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I am running Windows XP Pro on an ASUS P5GDC-Deluxe board with Intel 3.0Ghz processor and 2Mhz Ocz memory.
My system is configured RAID1 using the onboard ITE 8212F controller and 2 Maxtor 160Gb Parallel ATA drives.

It all began when Scandisk began finding more and more problems with my HDD on bootup and tried to correct them. When I looked into it only Drive 0 was affected.

In trying to fix this I tried to rebuild the RAID but ended up by mistake, copying the bad drive to the good one.

I then tried to use Checkdisk and when that didn't work I tried to let Windows Repair it.

Bad moves!
Things just went from bad to worse.

Now the computer won't boot. It gets through the POST and takes me to the SAFE MODE Boot options.
No matter which choice I select It goes to the next screen and just HANGS.
The windows logo appears - then I get an all blue screen with the mouse pointer in the center (mouse non functional). There are no messages or error numbers.

When going through the POST it recognizes both drives as part of the RAID setup and labels them Drive 0 and Drive 2.
But, when I go into the RAID Setup Utility there are NO raid arrays defined.

What do I do from here?
Should I build a new Raid array?

How do I get this computer back without losing data?

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Whenever a contact of mine with a weird SYMBOL in their nickname decides to chat with me, my computer freezes up.

Weird symbols include those not found on a keyboard: Fancy stars, Weird circles, Heart shapes and the lots of them.
I am not talking about emoticons. Just weird symbols that you have to copy and past from Word document or some other way.

While trying to copy some symbols from my contact list, I clicked on this contact with the symbols, and my computer froze up. Thank goodness for Firefox and its session savers.

Anyway, does anyone know the roots of my computer's behavioural problems? I hate having to force restart each time someone with a fancy nickname chats with me. Sometimes I get lucky, but once I alt-tab back into the chat window, it hangs.

trying to bring up task manager does not help,
jamming my esc button like a madman doesn't either.

h3lp pl0x.

A:Windows Live Messenger hangs; freezes up computer.

You said "pl0x", you sound like someone I know

Anyway, that is a very strange problem. Try reinstalling MSN?

What happens if you come across that symbol anywhere else, such as looking for it on the internet? Does it crash then?

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My computer with Windows XP will not shutdown it hangs at "Windows is Shutting Down". Computer doesnít power down. Iím forced to manually press the power button to turn off the computer.

Any ideas?

A:Solved: Computer using Windows XP hangs during shut down process

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pretty much what the title says, no beeps, just get the BIOS Dell screen, and thats it.

any thoughts? thanks in advance

A:Dell Windows Vista computer hangs at BIOS

Is the screen actually frozen or can you press the button and access the BIOS?

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I have Windows 7 Ultimate x64 on my desktop. When I try to shutdown my Desktop, it restarts so I have to hold the power button to turn off my desktop. Any suggestions on how to fix this problem?

A:Desktop Computer Restarts when Shutdown is selected

Check to make sure all chipset drivers are installed.

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I have chosen the following to build my computer, im going to be gaming allot hense the better video card. But if there is ANYTHING in this list that is overpriced and better can be had for cheaper let me know please, it's appreciated...so far I have come up with the following, and im pretty confident in it all except the mother board, the reason being is there is not many reviews on it and im hoping it will be good with my selected components...thanks!

CPU - Intel Pentium 4 2.4BGHz 512K 533MHz CPU Northwood P478

Hard Drive - Western Digital "Special Edition" 80GB 7200RPM Eide Hard Drive Model # WD800JB

Motherboard - ASUS P4PE/L Motherboard for Intel P4 478

Ram - Crucial Micron 512MB 64x64 PC 2700 DDR RAM

Video Card - LEADTEK Geforce4 TI4400 128M TV/DVI AGP Video Card

Sound Card - Voyetra Turtle Beach Santa Cruz
PS. I know I have not chosen the case, cd drive, floppy, and power supply...that's next!

A:Building Computer...check out my selected components please...

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I'm using Win98se with Office 2000. When I select a new font in Excel / Front Page the computer locks up or I get a Blue Sceen error. This doesn't happen in Word /Powerpoint / Publisher. When I loaded Office 2k I selected " Run all from Computer." I have 10gig WD, 256 Ram, witha K6-2/450.

UPDATE TO PROBLEM: I have a PC-Chips motherboard (M599LRM) witha SIS530 Video chip. The replys sent me looking for possible udated driver to the SIS chip. I found a driver at the SIS site, downloaded it. the problems in Excel / Frontpage went aaway. The answers I received got me thinking about drivers and bad video chips - the fonts in Excel would work when the SIS video driver was disabled. Many thanks for the replys.

A:Excel locks up computer when new FONT is Selected

Weird, JR. But welcome to TSG anyway!

Only thing I can think is that you've got a corrupt font.

Do this and let me know. Open Excel while holding down the left shift key and double-clicking the icon.

Test it. Let me know.

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I've read a number of threads here and there are some presenting issues that are close to my problem, but not exact.

After powering on, the boot up process gets to the user selection screen and whether I select a user or not, the computer hangs up after 40 to 60 seconds. Mouse and keyboard are disabled and the light indicating HD activity goes out.
​I can get in via safe mode and have done a number of routines there including ckdsk /r and /f from safe mode's command line. I've also set it up so that it calls for a full chkdisk upon booting up and the results always come back clean.

In earlier versions of windows, there was a setting in which you could load one driver at a time so that you could see which driver causes the hang-up (if indeed that is the issue). Is there such a thing in XP?

I've downloaded ubcd4win but am having some difficulties getting it to the point where I can create a boot disk so I can get into the HD and save some files before re-installing (though one thread suggests that I can do that without losing files).

I'm also interested in the option of making the old HD a slave to a new one but haven't followed up on this as yet.

Thanks ahead for your help.

A:Win XP freezes computer 60 seconds after user is selected

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Howdy! I have a few issues that I don't know how to solve.

My first issue is Windows Movie Maker has been having issues with footage. I do videos on YouTube and usually record in 60fps. I had changed Fraps to record at 120fps on a suggestion by someone and for a week, WMM was fine with it. Then, it started having issues. MM would hiccup during playback while editing, and then crash after a few minutes. I figured MM couldn't handle that many frames, so I tested it with 60fps, and it would hiccup and crash on that. It will now only accept 30fps footage and it will still sometimes crash while editing that. It will also no longer accept mp4 files. I have tried uninstalling/reinstalling, but to no avail.

My second issue is that for the past week, my computer has hanged on shutdown a few times, and I would have to manually shut it down with the power button. I hate doing that as I am afraid I am damaging my computer. I would love any kind of help. Please keep explanations simple as I am not very tech savvy and get confused easily. I thank you for your time and any help you could provide.

A:Windows Movie Maker Crashes, Computer Hangs On Shutdown

Can you please fill in all your system specs? That would be helpful.

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It first started when i only started an Ad-ware scan and it said it found a malicious file. Well I came to find out that it messed around with the registry of my windows32 userinit and I was having the problem when I logged on got immediately logged off, a more detailed explanation it goes to the user login i click on my user and it says loading preferences logging in and then shows my desktop background for a good 2 seconds and then starts logging off and saving preferences. I talked to my brother in law and we found out how to fix this but I now ran into a more serious problem. When I was trying to fix it before the call it wouldn't run in any safe mode and the "change to last good config" didn't work either I shut my computer off entered my motherboard setup by pressing the DEL button just to see if i could change any user login things. Now I couldn't find anything and left it how it was no changes and now went to call my brother in law i come back we go to fix the problem from my sisters comp(which i'm on now) and I go back and exit the motherboard setup and it just goes black, i restart it and it won't boot or anything its just black and my monitor isn't even saying anything about no input signal like it does when i first turn it on or off, its like its connected but no data is being started up.

Now sorry for a long story I figured I should be detailed because right now I have no idea what this problem could be because I haven't done anything to cause this. ... Read more

A:Windows logon to immediate log off and now my computer won't turn on

So is the computer booting up but you have no video? Try pressing the key you have to press to get into the BIOS that will send a signal to the monitor to display.

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When I turn on my computer it goes to the Microsoft page and just starts blinking.

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So I've been having this problem with my computer for a couple of weeks now.
After I choose to shutdown my computer , windows does it as usual and is very quick at it since I have an SSD, however after the shutdown screen disappears and my monitor turns off, the fans are still spinning and the motherboard makes some noises (not beeping) as if it's going to power on or off.
It eventually shuts down after 25 to 30 seconds which is weird in a way since everyone in the internet that had the same issue says that they have to hold the power button in order to turn the pc off since it won't by itself.
From the suggestions that I found in the internet I tried them all, updating my BIOS, leaving my computer unplugged for 2 hours and without the CMOS battery, installed the new Windows Creator Fall update today, updated all the drivers on my computer, ran CCleaner to fix registry errors but nothing fixed it for me.

My computer specs are the following :
CPU - Intel Core i5 7500
GPU - Asus Strix 1060
RAM - 12 GB DDR4
Motherboard - Asus Z170 Pro Gaming
PSU - Aerocool Strike-X 600W
Operating System - Windows 10 Pro 64 Bits

Also since this problem started happening, during the boot after windows has loaded and when it should show the login screen it turns off my monitor for 5 seconds but turns it right back on and it shows me the login screen as usual.

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