Over 1 million tech questions and answers.

Lenovo Yoga 2 Pro Freezing after sleep

Q: Lenovo Yoga 2 Pro Freezing after sleep

I've been experiencing a lot of weird quirks with my Yoga 2, and I'm not sure whether Windows 8.1, my specific combination or drivers, or a hardware issue is to blame. The most consistent, and annoying issue, is the laptop constantly freezes after putting it to sleep. It is almost transparent -- I never see the blue screen, because I've already closed the laptop. I just open it up, the Lenovo logo pops up, and it turns out my computer has rebooted. The windows event log confirms that a critical error has occurred. I've performed a factory reset and it still occurs. Has anyone else experienced this problem?

RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 2 Pro Freezing after sleep

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo Yoga 2 Pro Freezing after sleep

Hi,I have the same problem with my yoga 2 pro. I've tried to find solutions but none of them work for me. My best guess is that the new hardware have compatibility issues with windows 8.1. My spec is i7 4500 8GB RAM 256GB SSDBTW, you can avoid this frustration by disable Sleep mode. I use Hybernate mode for both my power botton and lid-close actions. Setting are in Power Options.I hope Lenovo take this seriously, it's a shame that we have to experience all this. Don't they care about branding?

Read other 9 answers
RELEVANCY SCORE 64

Hi All, Need help from those who are facing the same problem  Just bought Yoga 500 yesterday. Last night I used it untill the battery became 4% and automatically went to sleep mode. I charged it for 8 hours, as advised (that was my first time charging).  However, the machine still  in sleeping mode when I press power button to wake it up. Anyone having the same problem or have the solution? I tried to search and asked MR GOOGLE, but could't find any answer. Helppp... I need to prepare a very presentatation today.  Thanks

A:Lenovo Yoga 500 cannot wake up from sleep

Hi Lokman90,     
         
Welcome to the Forums  
 
As per the query we understood that you are facing issue with system not waking from sleep in your Lenovo yoga 500 notebook.
 
Try to reinstall the energy manager and check for the issue.
 
Click here for the energy manager for windows 10.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 9 answers
RELEVANCY SCORE 63.6

Hi guys,  Got my yoga last month and it's been okay, bit slow to load from sleep but it's done the job. Only thing is its now in a permanent sleep mode. I've tried re-charging it from zero battery, hard reset, putting the lid up and down, combining that with hard reset too. what to do? Do I have to send it somewhere? Obviously I don't want to open the thing up, I'd rather leave that to a professional. cheers.

Read other answers
RELEVANCY SCORE 62.8

Hi. I'm having the following warning: The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001 I have a Lenovo H50 Desktop (Win 10) and last night or early this morning something happened to my PC as when I went to use it, I did see the power light still on (screen was in power saver mode, but when I clicked on any key or on the mouse, nothing was happening and the PC was apparantly unresponsive (or in some sort of "hibernation") and I had to basically hold down the power button until the PC shut off. I then powered it back on but still nothing happened. So, before I started to freak out (I got this PC in December so not that long ago), I again held down the power button to force shutoff then I unplugged the PC for a minute or two, then plugged back in and powered the PC back on. At least this time it booted up, but it seemed to come up to the "lock screen" rather than the usual main login screen - again as if it was in some sort of strange sleep or hibernation mode with someone logged in.. I then confirmed this by choosing to restart the system and it did give a warning that some users may lose information..blah blah, but I chose to do the fresh restart anyway. After the restart, it booted up normally to the main login screen.  I did look in the event viewer but did NOT see any Critical events in the past hr or 24 hrs, a few Errors (none that I could see that explained the freeze) but saw these Warnings: ?  Is something occasio... Read more

A:Lenovo H50 Freezing/not responding during sleep mo...

FYI I also just found this Error: ?

Read other 1 answers
RELEVANCY SCORE 62.8

Hi, When resuming from sleep, my Yoga Touchpad is not active anymore. I have to reboot to get it active again ! Is there something like firmware upgrade I could apply ? If so, where can I find it ? Regards,Apple92

Read other answers
RELEVANCY SCORE 62.8

Hello, I would like to preface this by saying that I have spent a lot of time trying to figure this out myself and I would greatly appreciate your help. My laptop is a Lenovo Yoga (Machine Type Model 20CDX00) that has problems with shutting down and sleeping sometimes. The problem started after I restored my laptop with a clean copy of windows 10.  I installed all of the drivers and I also updated my BIOS.  I noticed that sometimes my laptop would not shut down completely and the battery would just drain in the blank screen that I couldn't do anything about.  This also happened with sleep to.  Not all the time, but sometimes.  I tried to turn of hibernate and also fast start-up.  But, that did not work.  I, then, restored my computer again and I tried to reset the BIOS to the original BIOS.  I am still having these problems even after the restore which makes me believe that the BIOS is at issue becuase it is ROM and would not have been changed by my restoring of the laptop.  But, I did try to reset the BIOS to a previous version.  So, I am stuck and I do not know what to do. 

Read other answers
RELEVANCY SCORE 62.8

Hi, When resuming from sleep, my Yoga Touchpad is not active anymore. I have to reboot to get it active again ! Is there something like firmware upgrade I could apply ? If so, where can I find it ? Regards,Apple92

Read other answers
RELEVANCY SCORE 62.4

I have Recently purchased a Lenovo Yoga 2. 11.6 inch screen Laptop. With N 3530 processor. I am having problems with it freezing up and it makes a horrible loud buzzing sound. No buttons respond, mouse won't function and touch screen does not respond. In the end I have to press and hold power button to get it to switch off then turn on again. The problem mainly happens when watching videos. Using Netflix app is the worst.  The buzzing sound seems to be coming from speakers. I have checked error logs and the main errors showing are one about display can't tell brightness settings and another about Netflix app.  I have tried to uninstall netfix app and reinstall but it makes no difference. Also problem is not just with netfix. I have been to Lenovo website and have updated some drivers. I updated bios but this did not improve things. I have tried to update display drivers as one of errors happening a lot recently is about the display. I downloaded correct drivers for my laptop from Lenovo website But it won't let me install them. I get a error message saying customised manufacturer drivers installed so can't install. Contact manufacture for correct drivers. What is wrong is there any way to fix or will I have to return laptop. Also keyboard and touch pad do  not disable in tent or stand mode. Making stand mode in particular impossible to use. why is this and again is it possible to fix this. I ... Read more

A:Lenovo Yoga 2 11.6 laptop keeps freezing up and ma...

Update your bios & drivers(mostly WLAN,GRAPHICS & AUDIO DRIVERS) uninstall drivers fully before installing ...... run command SFC  /SCANNOW to ensure windows files integrity,If any problems found while scanning do another command dism /online /cleanup-image /restorehealth...it could take some time..... after it completes 100 %  then run again SFC /SCANNOW command...... Check your antivirus is running properly or not(advice-donot use McAffee,Use BitDefender or Kaspersky or even free antivirus like Avast or Avira)..... Keep an eye on taskmanager for any suspicious programs if any found to your knowledge check its properities and google it...... Check your network has vulnerability issues... mostly open hotspot..... If all else fails reinstall windows ..... Even still fails there might be problem with H/W(can be any)..... RegardsKamal



Ask any questions or Doubts,Always ready to help.... Dont forget to click kudos if i have helped you

Read other 2 answers
RELEVANCY SCORE 62.4

july 14 2017, I bought lenovo y260 with windows 10, the computer from the first day the screen freezes, it happens an hour or some minutes and it freezes and since the computer does not let me do anything, I turn it off with the power button, I do not  installed a new program, I rebooted and continued the freezing, I upgrade to where the laptop let me upgrade but I still have the same problem, what can i do?i need help

A:lenovo yoga 260 freezing windows 10

Hi:  Is this a Lenovo Y260 or a Thinkpad Yoga 260?

Read other 2 answers
RELEVANCY SCORE 62.4

july 14 2017, I bought lenovo y260 with windows 10, the computer from the first day the screen freezes, it happens an hour or some minutes and it freezes and since the computer does not let me do anything, I turn it off with the power button, I do not  installed a new program, I rebooted and continued the freezing, I upgrade to where the laptop let me upgrade but I still have the same problem, what can i do?i need help

Read other answers
RELEVANCY SCORE 62.4

Hi,My lenovo Yoga is freezing constantly even when I try to do a new installation of windows 10.After a new installation is still freezing when the system start booting.Have you any idea.

Read other answers
RELEVANCY SCORE 62

Hello,My laptop doesn't turn back on after it goes to sleep. When I close the lid of it and after the screens go black, I press the power button and the lights on the power button light up as the laptop would be on, but the screen remains black. To get it to turn on with the screen, I have to shut it down and turn it back on. It is very annoying and I would like to get some help. The laptop runs Windows 10 Home. 8 GB ram, the i7 Intel processor. The laptop still has 200 days of warranty.Please help.

Read other answers
RELEVANCY SCORE 62

Hi, I Have the following problem:whenever resuming from sleep I find that my ethernet connection is not working anymore.The adapter still works (green light on and oragne light blinking) but...The computer says there is no connection and it says the ethernet adapter is disabled, and the only way to solve it is to reboot! This is very disturbing I must say, Can anyone help me please? Thank You Emanuele

Read other answers
RELEVANCY SCORE 62

Hi, Seems the wifi auto connect isn't working for me after sleep & hibernation.  Each time,  after those events,  I have to connect manually to my Wifi. I'm on windows 10 x64 v1607 with the latest updates SSID: *********Protocol: 802.11acSecurity type: WPA2-PersonalNetwork band: 5 GHzNetwork channel: 44Manufacturer: BroadcomDescription: Broadcom 802.11ac Wireless PCIE Full Dongle AdapterDriver version: 1.558.29.5Physical address (MAC): ?60-6D-C7-C2-45-59

Read other answers
RELEVANCY SCORE 62

Hi The laptop was working perfectly until i updated the intel HD graphics driver to version 23.20.16.4849 (27/10/17).  As soon as I did this, the machine would not wake from either sleep or hibernate mode when the lid was shut. When I open the lid it will either enter staright into a black screen, and I can hear the fan spinning with lights to the right hand side but no further activity. Sometimes the Lenovo log appears on the screen first and then enters into a blank screen state. I am on Bios Lenovo C6CN34WW 29/10/15 As soon as I press and hold the power button to turn off, and then turn on again the machine loads into windows perfectly, with a visible display.  Any suggestions how to fix this? Thanks

Read other answers
RELEVANCY SCORE 62

I bought my laptop in 2015 and unwarranted, I'd like some help to get full functionality back into my laptop. While the subject states my problem, I do have some ways of getting use out of the computer:It can turn on if the battery is fully drained and after the computer is plugged in; it takes 8 days to drain. [Pressing and holding the power button only results in the PC flashing its backlit keyboard.] The battery can recharge and the PC can run on battery just as long the PC does not shut down, go to sleep, or the lid closes.Battery removal with the PC plugged in: the PC can always turn on, but when closing the lid or shutting it off, the power cord has to be unplugged and plugged back in.Additional computer information:-Windows 8.1 with updates-Installed BIOS update and Windows hotfix update from Lenovo.com

Read other answers
RELEVANCY SCORE 62

My Yoga 3 Pro won't wake up from sleep / hibernation, the only sign of activity is the keyboard lights just blinking, AGAIN! :-(. This is a common problem with Yoga 2 13 models I have learnt, not only from various boards, but also my self, when I returned a yoga 2 13 after 5 days, and got the Yoga 3 Pro model. The laptop is now only 6 months old. I experienced the same wake up problems 3 weeks ago with my 3 Pro, and the shop here in Copenhagen sent it back to service. When I got it back 4 days ago, the service team had just changed "Cinch Audio" and updated the BIOS. It seems like they never really fixed the real problem. Two days ago the computer again had problems to wake up, and now it seems to be frozen in this blinking mode. I I have tried hard reboot (holding the power button for ca 20 secs), but it won't solve the problem. Has anyone experienced the same problem, and any durable solutions to it? If it stays like this, I'll hand it in, try to get it reimbursed and I will gladly buy another computer, but not from Lenovo anymore. 

A:Lenovo Yoga 3 Pro won't wake up from sleep / hibernation, keyboard just blinking

My yoga 3 pro did that for quite some time and now won't even turn on!!! Right in time for my first few exams npnp

Read other 4 answers
RELEVANCY SCORE 62

I cracked my screen and replaced with a new one.   Now when I close the lid, it won't go to sleep; rather it goes to tablet mode.   I have to press the power button to make it go to sleep.   I put back the original screen and it goes to sleep as it should.   I've tried two different brand new screens and it will never go to sleep when closed.    Lenovo doesn't sell replacement screens so I'm forced to go to ebay or Amazon.   I have checked setting to make sure it goes to sleep when the lid closes.   The magnets are in the replacements.  Hmm, has anyone ever experienced this?  Any recommendations what to do?   Thank you for your input.  

Read other answers
RELEVANCY SCORE 61.6

Hello Dears, I purchased the Lenovo Yoga 720 15.6` and first time that I turned it on I had a problem. The computer restarts every 3 minutes without reasion. The screen freezes and restarts. follow exactly the problem in the picture attached. ps. work normaly on Safe Mode ...  the main problem, that Lenovo dont accept warranty in Brazil for this model and also they dont accept to receive it if is not inside USA. So, I have no options.. I spend a lot of money in one laptop that I cant use and also cant sent to warranty. So, I am trying to do everything to fix it by myself..  I am really disappointed with Lenovo and support.


























IMG_4910.JPG ?85 KB

Read other answers
RELEVANCY SCORE 61.6

Hello to All,This is my first on post on forum so please be forgiving if i'm doing something wrong e.g message shall be started on different place of the forum Going to the subject.My system is Lenovo Yoga 2 13" (not Pro).HW: i7, 8GB RAM, FHD screenMy OS system is Windows 10 Home 64bit, lates buildIm owning that notebook for more than 4 months, problem started be noticable to me about 2 months ago.From the very begining I'm using windows 10. Problem which I have can be described as follows with steps:1. System is working as expected on battery.2. Once power supply conector is plugged in, to charge battery, instantly I can hear a single "beep" sound and my screen is freezed. Mouse pointer is not working, touch screen also not giving any feedbac expect the windows icon when i feel "feedback" but nothing is happening on the screen. All is freezed picture shows what has been displayed before i connected powers supply.3. Power supply connector is unpluged, single "beep" is hearable and screen is unfrezed. What's more I can see results of actions which i did blindly on the "froozen screen" e.g when i touch screen on open window bar the "X" mark to close window, such window is closed once screen is unfreezed. All system is back to normal, every is working as expected unitil again i plug in power supply and story begins as in Step 2. In system event log there is no indication of any problems Battery can be charged only when notebook is shut down or powered on while power su... Read more

Read other answers
RELEVANCY SCORE 61.6

Hi at all,I got a brandnew Lenovo 910 Yoga with newest i7 core and 16GB for christmas.Now I am a bit in doubt about this laptop because it keeps freezing and lagging a lot when I browse a little in Chrome. When I open 4-5 tabs and stream BBC radio at the same time or load a page with lots of gifs like Tumblr- it hangs up. Mouse freezes, laptop does not respond to commands anymore, takes up to 30 seconds to go back to normal.I had task manager open to check the pressure on the system but there's nothing going on... CPU running between 5 and 20%, RAM being up to 45% ... so I really dont see a problem here that would cause such a strong laptop to crash....? I updated BIOS and used companion to check for and install all possible updates there are, but it didnt really help much.  My old Carbon X1 who had only 8GB RAM and an old i7 4th generation core was totally able to deal with my browsing-behaviour, despite being less powerful, so I dont understand what's going on. Anybody having an idea on where to look for the problem? I am running out of diagnose-ideas.  Thanks and happy new year,Lisa

A:Lenovo Yoga 910 keeps freezing / lagging whilst ...

I deinstalled FB Messenger for Desktop now and I think it got slightly better. But I still dont understand how this super expensive ultra strong laptop can be inable to cope with a bit of pressure on RAM ... ? As far as I see it, FB Messenger only took up 250MB of RAM and almost no CPU usage.. Shouldnt crash that fast, should it?

Read other 1 answers
RELEVANCY SCORE 61.6

Hi, I have a Lenovo Yoga 900 (Intel Core i7-6560U 3.2 GHz, 8 GB RAM, 256 GB SSD, Windows 10) and have been experiencing the following issue since I purchased it: I put the laptop in sleep mode and into my laptop bag. The laptop will wake up by itself later despite the lid is closed. It then stays on as it's inside the laptop bag it gets very hot and drains the battery. Since this has happened closer to 10 times already I'm worried if the battery life is already damaged due to heating. Normally when I close the lid the laptop goes onto sleep mode.  I have already taken many measures to try and stop it from waking up from this article (http://www.makeuseof.com/tag/stop-windows-computer-randomly-waking/). I have set the power setting so that it should always go on sleep mode when the lid is closed. I don't understand how it goes on even when the lid is closed.  What could be the problem? Thanks in advance!   

Read other answers
RELEVANCY SCORE 61.6

New Yoga 700 11. Screen flickers continuously after returning from sleep. Stops after a reboot. Problem started right after unboxing and remains after running Windows Update. Windows now at version 1511. Intel HD Graphics driver now at 20.19.15.4300. Searching for Intel HD Graphics driver updates from Device Manager doesn't detect anything -- though I see the Intel site has a 15.40.14.4352 version that claims to address screen flicker. Automated brightness management is off. The laptop is plugged in, so battery power saving shouldn't be a factor. Question for the community: can I install the 4352 driver from the Intel site? Or do I have to wait for Lenovo to add special OEM features to the stock Intel driver? 













Solved!

Go to Solution.

A:Lenovo Yoga 700-11ISK (80QE) screen flicker after return from sleep

Hello, I would install the graphics driver found on the Lenovo website:http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-700-11isk/downloads/D... 

Read other 6 answers
RELEVANCY SCORE 61.2

 I bought this laptop in March. I haven't really had any issues until recently. The bottom the of the screen keeps flickering and freezing up. I use this Laptop for school to work on programming assignments. The most intensive application this computer is running is visual studio. The bios is updated and all the windows updates are currently. I also used the Lenovo Campanion application to search for any other updates.The video link below shows the screen flickering. I really can't figure out what it could be. https://m.youtube.com/watch?v=OXCTZ-0F2YA

Read other answers
RELEVANCY SCORE 61.2

lenovo yoga 3 pro 1370, 10 months old, upgraded to W10 Sept 2015, installed new drivers for W10, latest BIOS (a6cn58ww), all W10 updates installed.Here is the problem: since a couple of weeks, the system freezes when I move the screen (but only pulling it towards me) when the Broadcom 802.11ac is enabled. If I disable the Broadcom Network adapter in the device manager everything is fine and can move my screen without problems. Once I enable it BOOM ! I have posted this on other forum, and was able to get some relief (for 24h...) by doing the following: 1) I uninstalled the Broadcom driver and also checked the box ?delete the driver software for this device?2) I double clicked on the latest driver (4abe02af) and followed the instructions3) BUT at a certain point during the re-installation it asked me if I wanted to ?uninstall? the driver which I found strange as I had already uninstalled it from the device manager, so I clicked yes and it said ?uninstall complete? or something similar4) Out of curiosity I launched again the installation of new driver, and this time it installed without asking me whether I would uninstall it5) Rebooted the system, the problem disappeared for about 24h, then re-surface and still on.  So I am now facing again the old problem. I have tried all of the above for a couple of time but no avail. I have been adivced to restore the system to an earlier point but this means I will have to reinstall ... Read more

A:lenovo yoga 3 pro 1370 freezing if moving screen w...

Welcome to the Lenovo Community !
 
One suggestion..... I'm wondering after you straightened out the driver problem if Windows 10 didn't automatically reinstall the problem driver back again.  Windows 10 is good for giving driver updates whether you want them or not.  Try turning off the auto driver updates, reinstall the new driver and then see if that makes a difference.  This article will explain how to stop the auto updates of drivers......
 
http://winsupersite.com/windows-10/stop-automatic-driver-updates-windows-10

Read other 9 answers
RELEVANCY SCORE 61.2

I have a Lenovo Yoga 260 Type 20FD that keeps getting stuck on the Lenovo splash screen.  I can hold the power button, turn it off, back on and it will load fine.  Until the next reboot where it will get stuck at the splash screen.  I've updated BIOS to 1.63 and still no change.  I also reverted the OS back to factory default, but I still get he same behavior.  Anyone have any suggestions? 

Read other answers
RELEVANCY SCORE 57.2

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

Read other answers
RELEVANCY SCORE 56.8

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

Read other answers
RELEVANCY SCORE 50

Disclaimer: I received the Yoga 920 as a review loaner unit from Lenovo. All opinions are my own, nobody is paying for my review, and no one is reviewing this content before it's posted. 

                                                                     Left: Yoga 920 in Bronze. Right: Yoga 910 in Silver
 
On the surface, both the Yoga 910 and Yoga 920 look nearly identical, but in my testing, I prefer one over the other. Let's dig deeper to see the differences between the two!To get this out of the way, both machines have 1TB PCIe storage, 16GB memory, and the Yoga 910 has the 7th gen i7-7550U processor, and the Yoga 920 has the 8th gen i7-8550U processor. 
 
Hardware & Design
Both the Yoga 910 and Yoga 920 are built out of aluminum, which gives them a high quality feel to them.  Both laptops have the keyboard integrated into the chassis, which means less keyboard flex. One thing that I find better in the Yoga 920 is the fact that it's all smooth edges around.  The Yoga 910 has pretty sharp edges which means you could scratch your surface or yourself.  The sharp edges of the Yoga 910 was a common complaint, and I'm glad they rectified it. 
 
 
The Yoga 920 also has a little slit on the display lid that makes it much easier to open the lap... Read more

A:Battle of the Yogas: Lenovo Yoga 920 VS. Yoga 910 In-depth Comparison!!!

Awesome review mate! Very detailed indeed!

Read other 1 answers
RELEVANCY SCORE 50

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Read other 1 answers
RELEVANCY SCORE 49.6

I've been looking around and found a few people who are very displeased with the logo startup/boot logo (example1, example2), but no way to change it as of yet. Is it possible without too much hassle? I know it's not a big deal but the logo is simply terrible in so many ways. If nothing, then at least I'm raising awareness and maybe Lenovo will choose a better graphic designer for our collective startup screens. I mean, seriously? Is that the best you could come up with?


























Capture.PNG ?952 KB

A:Yoga 720 Lenovo boot logo. Is there a way to change it? (should be the same for every new Yoga).

I do not know of any way to easily change it without hackging the BIOS, nor would I waste time trying to do so since it is just the boot logo, and I am just happy to have it boot up.

Read other 2 answers
RELEVANCY SCORE 48.8

Hi  We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.  Any suggestions Would be helpful.

Read other answers
RELEVANCY SCORE 48.8

Hello, we got 2x Try-and-Buy Lenovo Yoga Tablet Laptops (an X1 Yoga and a Yoga 260) to evaluate their suitability for our company, since we intend to upgrade several of our employees laptops. However, ever since we got the devices we noticed on both of them frequent issues with the display and waking from sleep. Very often the laptops won't wake up properly with the screen staying black. In those cases the display-backlight seems to turn on, and I assume the system is running somehow in the background. Putting the computer to sleep again (e.g. by closing the lid) makes the computer wake up properly on the second attempt. Different error in the same category is when a video is running and the laptop is connected to AC - plugging out the AC cord made the screen go black while the media content's sound kept playing. All drivers were updated to the newest version via Lenovo System Update 5.07.0029. Any ideas? I also tried to open a support ticket, but Lenovo wanted to send and install a new display (!). Apparently, that seems like a driver/software issue?! Best regards

Read other answers
RELEVANCY SCORE 48.8

I have some problems with the Lenovo software. Lenovo Account Portal does not launch Lenovo Companion and Lenovo Settings. Also, Lenovo Solution Center is missing from the Start Menu. The second problem is that some tiles are blank in Start Menu. Seemingly it's the apps that aren't Metro. I'm not sure when the problem started, but I think it was like that since I got the PC. If I right click the apps, the only option will be "Pin to Start", and with some apps: Share and Rate. Here's a picture of the problem:I did already try:Restarting the PC.Doing scannow, DISM, and scannow again.Fixing Registry errors with CCleaner.Updating BIOS and drivers. What can I do to fix the problem?

Read other answers
RELEVANCY SCORE 48.8

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

Read other answers
RELEVANCY SCORE 48.8

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

























Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

Read other answers
RELEVANCY SCORE 48.8

I read other posts and none specifically addressed this for the 920 and the use of what is actually a good Lenovo config tool seems to be poorly documented.   I would think it would be the same for any Yoga model with Windows 10 and Lenovo Vantage installed.   I can't seem to find a version for Vantage, so hopefully this works on all versions.    1) Find and open Lenovo Vantage on your machine (use Cortana if needed).   This is the Responsive view and yours may look different...don't worry, options are the same.  Click on Hardware settings  2)  Click on Input (again, responsive view...whatever view you have should have this button labeled the same)  3)  This will open the Hardware Setting - Input UI.   Under 'Function Keys' click on the one that is labeled 'F1-F12' (should look like below, highlighted in blue) to make that the the Function the default setting for those keys...to further clarify: it will now be a Function Key (F1-F12) by default.    With this change, you will press the FN+ one of the function key for the Hot Key option (e.g. FN+F1=mute/unmute, FN+F2=volume down, etc.)     4)  Your change is already saved, so you can now X-out (click X in the upper right) of the pop-up windows created by that were created   

Read other answers
RELEVANCY SCORE 48.8

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?

Read other answers
RELEVANCY SCORE 48.8

Hi, my daughter has the same problems with the flashing power button/not starting up anymore as described in numerous posts here on the forum. Lenovo said that they started up an investigation. But I haven't been able to find the outcome onof that investigation on the forum. So what are the findings on this annoying problem?

Read other answers
RELEVANCY SCORE 48.8

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

Read other answers
RELEVANCY SCORE 48.8

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

A:Lenovo Yoga 910 wont load pass the Lenovo screen.

Try getting into BIOS first and loading default settings. To do this, press the small "Novo" button (you'll need a paperclip for this), and select "BIOS setup". From there, use the arrow keys to get to the "exit" tab and select load default settings. 
 
If this doesn't work, let me know.

Read other 3 answers
RELEVANCY SCORE 48.8

Hi my Lenovo 500-14 IB does not wake up from sleep. The on/off buttuon is blinking but when keeping it pushed to turn the PC off, nothing change: the PC is not usable at all: what should I do? I've see similar discussion on other models but no solution, except in one case where the person todl he hopened is Yoga to remove the battery and after that it was ok. HELP PLS!!! Tks.Daniele

A:Lenovo 500-14 IB Won't Wake Up From Sleep (Lenovo 500-14 non riparte da sospensione)

Hi.Not really the best solution, but I disconnected than riconnected the battery and now my Yoga is back working!This means I had to remove the back cover of my Yoga and not only. Fortunatelly I've some experience with this kind of technical/manual stuff.Here after the link to a tutorial to help opening the PC and disconnecting/reconnecting the battery: BE CAREFULL! https://youtu.be/HEqqYMvslaE DEAR LENOVO SUPPORT #lenovosupport (or somebodyelse who can help): a) how does to prevent this issue will happen again?b) does disconnecting the battery is really the only option? 'cause if this is the case, you're forcing people having under warranty PC to go a support center and to be without PC for days (maybe weeks) for such a "stupid" issue. Thanks to everybody answering  a) and/or b). I also hope this post can help somebodyelse with the same issue. Daniele

Read other 1 answers
RELEVANCY SCORE 48

On the Lenovo Onekey Recovery, I selected the option to restore system partition to its initial status. Now I'm not sure what this does exactly, but it then asked for what language I wanted to use and then username and password. And before I could type in anything, the screen turn black and no matter what I did, it wouldn't budge from there. Now I don't know if I accidentally removed windows and I don't know how to get it back. Does anyone know what options I have? 

Read other answers
RELEVANCY SCORE 48

I bought my laptop from USA and i am currently located in INDIA, but i am having some issues with it, & there is no other way to contact, other than this forum. The chat does not work outside US, & the phone number is for US callers only. Please tell me how to contact you guys? I even contacted LENOVO INDIA CUSTOMER SUPPORT, & they have no idea as to how to contact LENOVO USA CUSTOMER SUPPORT.

Read other answers