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Virus issue - unable to map network drives/connect to a domain

Q: Virus issue - unable to map network drives/connect to a domain

I am having an issue with some client computers running xp, they are unable to connect to the domain or map network drives. I have ghosted these computer for a temporary solution but it has been happening to multiple computers now.

The error message that comes up when I try to map a drive or connect to the domain is "network location cannot be reached"

Any Ideas on how to resolve this problem without having to ghost these computers?

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Preferred Solution: Virus issue - unable to map network drives/connect to a domain

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have 3 interfaces running Win7 on a company network with 3 network share drives on the server.
These interfaces are part of WORKGROUP.  Mapped drives work while on WORKGROUP settings.
When changing to company domain, drives are no longer mapped with an error 1909.
Tried disabled Windows firewall but this did not help.  Also disconnected drives and tried remapping them to the interface.
Still getting error 1909.  When I return settings to WORKGROUP network status, share drives are accessible.
There are 3 other interfaces running Win7 on the network that I switched to the domain and were able to connect to drives.
Please advise with any new options.
Thank you,

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have 3 networked drives in tower setup to share...laptop connects to these drives...when i boot laptop i get a notification stating the machine was unable to connect to all network drives...well, go to my computer and all drives have the red x over them...BUT if i double click on any and all of the drives i am able to connect...

how do i get the laptop to not notify me of this since i can truly connect...ALSO, at the same time not show the red x...

A:false warning - unable to connect to network drives

When you mapped them, did you tick the "reconnect at logon" box?

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One domain user recently can't see network drives and use printer. When you join a domain it automatically maps those drives and ads that printer, and it did, but now it is all gone. You can't even see disconnected drives in My computer. I am able to ping
those drives, but that's it. And this occurs only on one computer on one user. If log in to different user on that computer everything is fine and if I log in with that user on different computer it also works. Tried looking for disabled services, but couldn't
any that would be turned off from the most important (Workstation, Network location awareness, Network list service). Any suggestions?

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I have an issue with Windows 7 64 bit laptop.
The laptop is connected to a domain and can do the following:
-Login okay
-Ping all servers
-Remote desktop

However, the laptop cannot see or find any network drives.

If I click run and enter \\server\xxxx - Nothing happens!

Ive tried logging in as admin - No luck
Removed and re-added to the domain - Still nothing.

Please help!

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PCs are Win 7 Ultimate, All are joined to the Domain
Domain Controller, DNS, DHCP Server (on same instance) is Server 2012 standard
The network topology is like this: Router as Internet Gateway>Switch>Wired to Server and PC's, SIP phones, and Wireless Access Point all on same subnet. DNS and DHCP have been offloaded to Server Roles and switched off on the router.
All of the PCs have network cards that have joined the domain network at least some of the time since I set them up.
Some of them have always picked up the domain network and continue to this day.
Some of them intermittently pick up the domain network and other times join whatever other unmanaged network is available.
Some of them have stopped picking up the domain network altogether and will, no matter how many times their NICs are restarted, always join a non-domain (unmanaged) network.
When the NICs are not joining the domain, they are unable to ping hostnames of any devices on the network but nslookup of the hostnames usually works. The DC, DNS, DHCP server's IP can be pinged without issue, ipv4 or ipv6.
I am recording DNS Client Errors (ID 1014) on all of the PCs during the intervals when their NICs are identifying which network to join.

-On the PCs that are catching the domain network I am only getting a single error about the root domain, eg the domain is ad.domain.com and I am only getting errors about how the configured DNS servers cannot resolve domain.com (nothing with fully qualified
do... Read more

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Hello everyone!
Can you please state categorically, step by step how you were able to add the Windows 7 pc to the Windows 200 AD Domain.

I am unable to have it joined and am receiving the following error:
"An attempt to resolve the DNS name of a domain controller in the domain being joined has failed.
Please verify that the client is configured to reach a DNS server that can resolve DNS names in the target domain."

Many thanks,

A:Unable to connect to domain

To reach those win 2k domains you will usually need to find out which DNS your domain server is using then add that DNS address or addresses to your IPv4 properties as a static DNS.

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Working on a pc thatwas set up as a "Workgroup" and trying to connect work station to "domain" but can not. Receive an error "Network location cannot be reached". I can ping the domain controller.

A:Unable to connect PC to domain.

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I am unable to ping/remote desktop/access shared drives to a XP machine after it joins the domain. I removed it from the domain, everything is fine. I disabled anti-virus program, no luck. Firewall setting is from the GPO. Other computers in this domain
are fine.
DNS, DHCP match the computer IP. When I ping it, I got 4 "Request timed out" reply.
Please advise!
Thanks in advance!


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Pretty much sums it up. Have ran ms secess and still have problems with connecting to the domain and slow system speeds.
Have run combofix and seems to hang after completed stage_4. Problem occurred on clients system last night or this morning. System is not receiving any AD data and mapped drives aren't connecting.

A:Infected with 64:sirefef/ad and unable to connect to domain

Hello midiean and welcome to BleepingComputer forums. Backdoor trojan warning:ZeroAccess / SirefefThis system has some serious backdoor trojans. ZeroAccess / SirefefThis is a point where you need to decide about  whether to make a clean start.According to the information provided in logs, one or more of the identified infections is a backdoor trojan. This allows hackers to remotely control your computer, steal critical system information, and download and execute files.You are strongly advised to do the following immediately.1. Contact your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and ask them to put a watch on your accounts or change all your account numbers.2. From a clean computer, change ALL your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups.3. Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.These trojans leave a backdoor open on the system that can allow a hacker total and complete access to your computer. (Remote access trojan) Hackers can operate your computer just as if they were sitting in front of it. Hackers can watch everything you are doing on the computer, play tricks, do screenshots, log passwords, start and stop programs.See this article on creating strong passwords   http://www.microsoft.... Read more

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I work in a company with almost 80 Windows 7 computer and another 200 or 250 Windows Xp computers in the domain, sometimes when users try to copy information to the File Server (Windows Server 2008) or to the network, the copy starts but never finish. It just stay there and the only way is to force the shut down to the computer and start over copying files one by one, this only happens in Windows 7 computers and does not always happen but it is very common

Is this a Know issue in Windows 7? What can be happening in our Network??

If I try to do the same copy locally on the computer the copy ends successfully, the problem only hapends when the copy is to the network (Just Windows 7 computers, Xp computers works fine)

Thank you all.

A:Windows 7 Domain Computers Problem with copies to network drives

I would like to suggest you update the network card driver and run Windows Update to install all the important updates first.

If it does not work, I also would like to suggest you disable the automatic adjustment for the TCP window size on the network to check the issue.

1. Click Start, click All Programs, and then click Accessories.
2. Right-click Command Prompt, and then click Run as Administrator.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

3. At the command prompt, type the following command, and then press ENTER:

netsh interface tcp set global autotuninglevel=disabled

4. Exit the Command Prompt window.
5. Restart the computer.


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I have a window desktop 64 bit that I joined to a domain and migrated the profile from a workgroup to a domain using profwiz.exe

Everything is fine except for the network drives which disappeared a few times.

Whether I am logging off or the user just sits there, it wouild disappear and I have no idea why this is happening.

Can anyone help me with a possible solution or reasonf or this to be happening?

Event viewer does not show any problems related to this.

I managed to create a quick .bat file to remapped the drive on login and on the user desktop that she can run when she can't get into them.

A:Network Drives Disappearing on Win7 Workstation After Joining It To a Domain

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All of a sudden, the HP250 laptops we have are not able to connect to our network.I have taken them out the domain to try and join them back, and now I keep getting this error message: The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller (AD DC) for domain "nsnet.net":The error was: "DNS name does not exist."(error code 0x0000232B RCODE_NAME_ERROR)The query was for the SRV record for _ldap._tcp.dc._msdcs.nsnet.netCommon causes of this error include the following:- The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses: One or more of the following zones do not include delegation to its child zone:nsnet.netnet. (the root zone) I have googled this and done everything and they still will not connect. All other HP notebooks/laptops have no connection issue. 

A:Hp 250 notebooks not able to connect to a network domain.

Which version of Windows 7 is installed? If it is Home Premium, then it is a limitation  by design which will not allow it to connect to a Windows domain. That limitation does not apply to Windows Professional ad Ultimate versions.

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At my work, we are upgrading all computers from Windows 7 to Windows 10 (roughly about 12 computers total). So far 6 of them have been upgraded successfully with not network issues. There is a company domain in place. After upgrading the 7th computer, a Dell Latitude E6410, to windows 10, I cannot access the shared drive on the network. I can connect to the network, see shared printers and any shared workstations, and can even access the internet, but cannot connect to the shared drive. When attempting to do so, the message about missing network protocols come up. I have tried a few suggested fixes but cannot fix the issue.

Any ideas?

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I'm trying to setup an FTP server to upload photos and videos to, and tried to setup a program to automatically change the ip on the domain every time it changes, but have been having trouble with it.

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My company currently has a site to site vpn connection set up with the main site having subnet of and the second site subnet The main site has an AD/DNS server that I have set as the primary DNS server for both sites.
When first starting up and logging into a windows 7 computer at the second site, clicking the network icon in the system tray displays a generic "Network #" instead of the domain name. Along with this, I am unable to ping any systems on the main
subnet by host name, fqdn, nor by IP address, and cannot access file shares on the main subnet. Oddly enough, though, 'ipconfig /all' displays the correct primary dns suffix. Issuing an ipconfig release and renew usually fixes all this though, correctly displaying
the domain name and allowing pings to any hosts by host name, fqdn, and IP address, along with access to file shares.

I have tested a windows 10 computer there as well that does not seem to have any of the same issues. Upon first boot up and login, the windows 10 computer was able to ping any hosts on the main subnet through all means and also able to access all file shares.
Any thoughts on why the windows 7 machines are having this issue?

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I'm trying to reach my network disk (a portable disk connected using USB to an ASUS AC2400 router/ ASUS RT-AC87U).

I am able to reach the network disk using other devices (like my smartphone), so it is working properly.

When I try to reach it using my work computer (which is a domain computer), I am unable to connect to the network disk.
I've tried these things already with following result:

When I ping the IP-address of the device or the device name, I get a reply and in case of the device name, I also get the correct ip-address
When activating the media server on the asus router, I am able to reach it (sometimes) on my computer.
I am able to reach other NAS servers (at my parents home, I was able to reach the NAS using the IP-address)
using nbtstat I can see that the device is broadcasting its name
I've tried many other things, but am so far unable to reach this network disk.

In the web user interface of the ASUS router it is called the: 'USB Application - Network Place (Samba) Share / Cloud Disk'
I activated/deactivated following options:

Allow guest login --> NO

Work Group --> workgroup

Enable SMB2 protocol (default: No) --> NO

Simpler share naming (without the disk name) --> YES

Force as Master Browser --> NO
Set as WINS server --> NO
NTFS Sparse Files Support --> Enabled
If any of these options should be changed, please tell me and also please explain the meaning of these features and why they should be enabled/disa... Read more

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Hi Team,

Hi Team,

We are using Windows 8.1 pro operating system, we unable to access Windows apps in domain network,

Please help me with this

Thanks & Regards

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Hi, we are experiencing this issue lately in our domain and it happens randomly to some of our users where they cannot unlock their computer.

We are sure the user account is not locked in AD and nor password is expired. The user account was successfully used for log in when the computer first turned on but when trying to unlock their computer after locking it, it says "The username or password
is incorrect".  It seems to only happens when the computer is connected to domain network. When we unplug the LAN cable, the computer can be unlocked normally using their account password. But it will happen again when the computer is locked while connected to domain.
We have to unplug the LAN cable again and this will keep happening constantly until we restart or force shutdown the computer. Even after restarting the computer, things will only go normally for a few times until it then showing the same behavior again.
Our active directory is using windows 2012 R2 server and never had any of this issue before. Can anyone please help us? Many thanks in advance.

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Well, not exactly. I have NAS drives and mapped them just like I did on my Windows 7 laptop. It all works fine and the NAS drives show up just fine in network link too. Everything is Ethernet connected. But I see anomalies. If I reboot my machine, or even turn it off and switch it back on fairly soon after then I occasionally get a message about one of the drives being unable to connect. So I then go to 'this pc' and see a Red Cross through one of the drives. If I double click it then it either connects instantly or I will get the green bar filling for about 20-30 secs before it connects. I only have to do it once as after that access is instant every time I go to it. Now this doesn't happen all the time and it never happens if I turn the machine off and start it up after leaving it alone for an extended period. It just seems to be more likely after doing a restart or turning back on within minutes of it last being on.

but I do also notice that when I am in outlook and someone sends me a file (such as jpg pic) that I want to save to my NAS drives. I will click the attachment and select ' save as' and navigate to one of the NAS drives and it will not browse its contents straight away, you can kind of see it trying to open up and eventually after a few seconds it suddenly responds. And again it only occurs once, subsequent navigations all react instantly , for example I go into a second attachment to save down. It's hard to explain but I am inclined to think Windows 10 is just... Read more

A:Unable to connect to mapped drives

10 is not buggy. Just that you have to treat it like a new car, and not go overboard on making a bunch of huge changes, that can cause any OS to break.

Unless you are physically running Windows 10, there is really nothing that we cannot answer, that has already been stated in various threads on this site. If you are having issues with Windows 7, I suggest that you go to sevenforums.com.

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I believe I have a malware virus on my computer. It started where Internet Explorer pages would open by themselves to random sites. Next I've noticed that my CD drives are no longer visible. When I put a CD or DVD into either one of my 2 disc drives, I don't see either on My Computer. I keep getting an error that my drives are not up-to-date but I'm not able to update them. I get the following message when my computer comes on - "The driver CDR4_XP.SYS on your system is old. Please reinstall DirectCD to update the driver".I followed the steps for the Preparation Guide and have attached the Attach.txt and DDS.txt files. I was not able to run the GMER program. I tried multiple times and I keep getting this error and the computer shuts down. The error was "A problem has been detected and windows has been shut down to prevent damage to your computer. IRQL_NOT_LESS_OR_EQUAL." There is more text and then at the bottom it said "Technical Info: ***STOP: 0x0000000A (0x00202074,....)" it continues on with more numbers.Any help would be greatly appreciated.Thanks

A:Virus - IE opens to random sites, unable to see CD/DVD drives, unable to run GMER.

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I recently got Verizon FIOS service, switching from Comcast. Ever since, I have had trouble connecting to my company's network drives. I thought it was a router issue, but today I had the connection switched from coax to Ethernet, got back online with my Linksys router and still no connection. I can log into our VPN and connect to the email server without problem, but most of our network drives are inaccessible. There are a few I can access but most I can’t.

I can connect on a different service, such as Comcast at a neighbor’s house and connect with no problem. Any ideas are appreciated as my IT guys seem to be stumped!

A:Can't connect to network drives!

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it was working back on 10049 and then i updated to 10051 and it still was working fine. but recently i did a fresh install and now i can re add a network device

i have a "New" Nintendo 3ds and i cant setup the MicroSD management which requires you to add it as a network drive

like \\N3DS

in the network tab i can see it but when i click it it says

windows cannot access \\N3DS

error code 0x80070035
the network path was not found
upon clicking troubleshooting the problem says
the remote device or resource wont accept the connection..

can i fix this?

A:I cant connect to network drives

Originally Posted by xdarkmario

it was working back on 10049 and then i updated to 10051 and it still was working fine. but recently i did a fresh install and now i can re add a network device

i have a "New" Nintendo 3ds and i cant setup the MicroSD management which requires you to add it as a network drive

like \\N3DS

in the network tab i can see it but when i click it it says

windows cannot access \\N3DS

error code 0x80070035
the network path was not found
upon clicking troubleshooting the problem says
the remote device or resource wont accept the connection..

can i fix this?

Shot in the dark . . . I've been having trouble with Internet since 10041 and this morning . . .

Go to Device Manager and see if your "Bluetooth" shows to not be working properly. I updated mine and I'm finally back in good business.

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I have two desktop PCs running Windows 7 Ultimate, a HP laptop running Windows XP SP3 and a Network Storage Device (Dlink DNS 343 with 3 Raid Volumes) networked via a D Link DIR-635 wireless Router. Both PCs and the DNS-343 are hard-wired to the router: the Laptop connects wirelessly. Since installing Windows 7 on the PCs, I am unable to map the network drives on the DNS-343 even though all network components are visible and functioing in Windows Network Map, Pure Networks Map and Norton Internet Securities 2010 Network Map(with Full Trust). This was not previously a problem with one PC running XP SP3 and the other Vista SP1. The DNS-343 does NOT appear as a network device in Windows 7 Windows Explorer: nor does the Laptop, on either PC. The laptop running XP is able to Map network drives as before and access shared folders on both PCs.

To date I have reset the factory defaults on the router and DNS-343;disabled all firewalls and minimised security controls (eg: MAC filtering) as far as I am able. I can ping each device successfully. The problem is I cannot "see" the DNS-343 in Windows 7 Windows Explorer to map the drives. Any ideas would be welcome.

A:Unable to Map network drives.

Try this on the Win 7 machines
Type Secpol.msc in the RUN command >Expand Local Policies and select Security Options
Under Network Security: LAN Manager Authentication Level Change the setting from Send NTMLv2 response only to Send LM & NTLM - use NTLMv2 session if negotiated
Under Network Security: Minimum session security for NTLM SSP Based (including secure RPC) Clients Change the setting from require 128 bit to unchecked (No Minimum)

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Hello folks,

I was able to revive my computer after a fake anti virus malware infection followed by a nt_authority shutdown loop but now have lost connection to my local network domain.

I have searched for possible fixes and none have worked.

My computer network id and change options are greyed out under the computer name option.

I tried starting the workstation service and it states it is unable to run because of server specific error 2205.

I have also tried cleaning the registry and a chkdsk /r in the recovery console and still cannot seem to reconnect.

Thank you for any help.


A:Lost ability to connect to domain after virus removal

Click Start.In the search bar type devmgmt.msc and hit Enter.Click the + next to the pane Network Adapters so it expands, showing all installed hardware.Take a screenshot of this window and attach the file in your next post.If you have no internet connection on the problem PC, transferring the screenshot via flashdrive or CD to a working computer is possible. If this is not practical for you, a detailed listing of the requested information will suffice, along with reports of any ! ? or X's next to the entries.-------------------------------------------------------------------------------Also, what makes you sure the PC is clean?If you have any suspicion of infection, start a thread in the "Am I Infected? What do I do?" forum.

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i'm using a dell inspiron 8600, sp3. i've never had problems accessing the internet until a few weeks ago when i moved. i was slated to join in on my roommmates network, but for some reason I cannot connect. Or more precisely, I connect for about 2 seconds, and I'm immediately bumped off. My roommates tried to fix it, but in vain. the signal is coming in strong on my computer, so I'm not sure what the issue is. any help is definitely welcomed.

A:perpetual acquiring network address/unable to connect to roommates network

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I am hoping that someone can help me.
We have three computers at home two which are connected to router and working fine and my laptop.
My laptop was connecting to my home wireless network until my daughter used it last. Now it will not connect at all
I used to have to follow the steps below for some reason and then it would connect fine:
Wireless network connections
Change advanced settings
Wireless Networks tab
Then into properties for my wireless network and in association retype my password and then it would connect. (it seemed like to much work every time but it still worked)
There was other networks in the list which i deleted and wireless network connection shows that the network connection strength is excellent but it just seems to get stuck aquiring the network address. I have tried repair etc.

Can someone please help me with this as maybe it's just something simple!!

A:Unable to connect to wireless network acquiring network addressaddress

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I'm suddenly having trouble with my 2 network drives in Window 7 64 bit. They are connected via a DNS323 network enclosure.

They do not connect when I boot up. The drive letters display in my file manager, with red x's through the drive letters, which are "O" and "P".

I do have Network Magic installed, and the two drives are readily accessible there, but Network Magic does not display any drive letters. But I can access files, and copy and paste, and delete within those two drives via Network Magic. But since I use some scripts involving these drives, the scripts will not of course run, as their drive letters are not recognized.

If I got into the option to map drives, they are already mapped with letters O and P, but they are not accessible.

I tried "disconnecting" the "O" drive, to see if would return on the next boot, but it did not. So now, it no longer shows in the drive listings.

In the past, the "cannot connect" message uses to appear after bootup. But if I then went into either Windows Explorer or Opus and saw the red X over the drive letter, and clicked on it it, the X would then disappear, and the drive was available. Then it seems that Windows tried to connect before the network was recognized, so clicking on it after bootup, removed the X.

From my Google searches, this problem of not recognizing the network drives seems to be very common. But I've not yet found a solution.

Any help here would be... Read more

A:[SOLVED] Network drives will not connect

Hi Bocaire,

I have moved your Thread from Microsoft to Networking Support to better assist you.

I would recommend to uninstall Network Magic and just do the native network file sharing. Using a NAS will be easier to configure file sharing. :grin"

Do you only have one computer that's connected to your D-Link NAS? There's no need to use Network Magic, mapping a network drive by using it's IP or NAS's Name would work. Make sure that the User Name and Password created in your NAS matches the LogIn credentials in your computer.

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I have installed a wireless Epson Workforce 610 printer (it is fast!) but if it is not turned on when I boot I get a notification message "Could not reconnect all network drives".

Is there a setting which will prevent this from displaying?

One other computer which has the same drivers does not show this message, so it is puzzling.

I disabled all the Epson drivers in Startup but that did not help.

I have not found an Epson company forum.

A:Could not connect all network drives +printer

Hi Jambe,

You may try disabling the network adapter's power saving mode from your computer's device manager.

Click "Start", type Device Manager in the Search box, and then press "Enter".
Expand "Network adapters" to expand it.
Right click the network adapter and then click Properties.
On Power Management tab, uncheck "Allow the computer to turn off this device to save power".

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I wonder if anyone can help. We recently installed a new wireless router, and all the other computers in our house can access the internet. But for some reason I can only connect to the network, even though it says there's full connectivity.

I called the customer careline for our internet providers, and they said it was a problem with my computer settings, rather than the router. But they said they couldn't advise me any further unless I paid for it, hence my need to look for advice elsewhere....


A:Can connect to network, but unable to connect to internet

Hi carrickfergus, and welcome to TSG!

Please do the following:

Press the Windows key + R to open a Run box.

Type CMD.

Press OK.

In the Command Prompt, type ipconfig /all.

Press Enter.
Copy (right-click and Select All > press Enter) the entire content of that window and paste it to your next reply.

Use a working computer to download and copy HijackThis to a USB flash drive. Plug it into your faulty computer and install the program:

Please click HERE to download HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

IMPORTANT: Do not fix anything

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Lenovo T410, Windows 7 Pro 64bit, domain member, communicating with multiple Windows Server 2003 - 2008.

A user's Windows XP laptop was corrupted and I rebuilt it with Windows 7 Professional 64bit. The user had an XP loaner while I was rebuilding, and it worked fine.

I built the laptop in our lab area and at my desk, and everything worked fine. When done, I took it back to the user, but started experiencing network problems at his desk. The first clue was that he didn't receive his normal drive mappings. I tried browsing to the shares and couldn't reach them. I tried by server name and by IP address with no luck. I could access the internet and internal websites including servers I couldn't browse to.

I brought the laptop back to my desk, and it worked fine again. My desk is on VLAN1. The user's desk is on VLAN2. I tried the laptop on two other ports on the user's switch, both were VLAN2. It worked fine on 1 and wouldn't work on the other.

I was thinking either a port issue, a switch issue, or a VLAN issue. My network guy checked the ports and they are all setup the same. He doesn't see any problems on the switch. And since it works on a VLAN2 port, it doesn't seem to be a VLAN communication issue.

I've checked all the NIC and firewall settings, and I don't see anything out of place. I swapped cables, tried it with and without his Cisco IP phone, tried it with and without his port replicator, ect.

I plan to try some different NIC drivers if I can ever get ... Read more

A:Unable to Browse Network or map drives

It would help see the ipconfig /all output. Also let us know if your network is setup via DHCP or static addressing.

It could be a cabling issue. I'm not sure what type of switches you're using but it could be a MAC filtering problem. I think you need to be more specific about your network setup since the probably could be anywhere.

On the switch ports that the laptop did not work at does another laptop or PC work?

Have you tried looking for the latest drivers for your network card?

What type of network did you choose when setting up the PC? (Home/Work/Private)

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This all started when I was unable to reach my NAS drive (DNS-323) from my laptop. ("The network location cannot be found.")
Trying from other computers was successful...so I know the problem is related to just my laptop.

I started up a MalwareBytes scan and when it reached my ATAPI.SYS file...my AVAST AV popped up with a virus alert. AVAST reported that I have a "Win32:Alureon-FR" located in "C":\WINDOWS\System32\Drivers\atapi.sys".

I told AVAST to skip the file (for now) and I terminated the MalwareBytes scan.

What is the best sequence to get this file cleaned up?

A:Unable to access network drives

Hi and welcome.Please follow this: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ and then post your logs here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs//Barilla

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Ever since I installed SP2 on my computer, I am experiencing this problem: I am having problems searching for network files from work when I am working from home connecting to my work network via VPN - I would get no results when I know the files are there.

I have disconnected SP2's & McAfee's firewall.

Does anyone have any suggestions?

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Not sure if this is a Virus / malware issue ???

It just start this morning and I found a post by Superdude4agze (Posted 4/28/09) on your site:

When I attempt to run the command prompt (or regedit) from either the Run command or by selecting the exe from Start-All Programs-Accessories my screen will crash/reset/flash as if the computer was just started. The computer does not actually restart, but it looks like you just started the computer and it runs through the startup items in msconfig, etc. All of the tray icons will disappear and restart and CMD will never appear. Task manager will not reload in the tray however. So to simplify it, the computer restarts without actually restarting and all of the programs I have open remain open or restart.

I'm having the same issue with a pc at work - Symantec Endpoint 11 installed (a full scheduled scan was just ran last night - nothing found) and I have the latest virus def - 5/7/09
The System is Win XP SP2 fully patched.

I ran a full scan again about 15mins ago and nothing was found - Save mode with restore point turned off.

Anyone have any suggestions / resolutions ??

A:cmd / Regedit / unable to map network drives

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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problems began a week ago, i have 4 pc's, xp home on all. mine is the server/w-station. One of the other pc's began having problems connecting to a network drive. It seems the more I tried working, investigating, etc. with re-boots, routers off& on again, its now only allowing the main system to access an network drives. I have 7 mapped drives, only 2 pc's get used majority of time, these 2 are hardwired to a wr54g linksys & a bellsouth dsl router is connected to it too. 2 are wirelss. All will hold the i-net connection, but all 3 are getting the "pc has reached it limit of connections" windows error when I click to check a mapped drive. My tech guy seems to think the xp home limitation to 5 connections is the issue here,,,I understand the reasoning,,but i've been running this way for 3 years now. sure, we've had to re-boot & power on/off at times, but never has it gotten to this point! I am not 100% convinced that is problem. i mean if so, then when only the server/wstation is on & not being used, then why can't just 1 other pc connect to network drive? No way that 5 simultanious connections should be being used in that situation!
anyone with advice, much appreciated. Info= 4 dells, xp home on all, 2 hardwired, 2 wireless.

A:Xp home network, will not connect to mapped drives

Home is limited to five concurrent connections but you only have 4 machines.

if you cut the internet do you still get the connection error? I would be concerned someone external has taken control of your pcs.

How are the drives mapped?
No limits on the shares?
Can you access the share by browsing even if the mapping fails?

Downsteam router is not connected via its wan port and has dhcp disabled?

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I am unsure if these two problems are related, but they happened at the same time so I believe it's worth mentioning.
I have a Gateway T-Series (Model no. T-1628, also Model no. W350A) with Windows Vista Home Premium. This happened randomly. I did not make any changes to the computer, install/uninstall anything, etc. I simply booted it up as I usually do to be greeted with the error message and no wireless capability. 
At first, I tried to troubleshoot why there were no available connections on this computer, when I was using a different laptop on the internet right next to it with no problem. The troubleshoot said that my wireless capability was turned off, so I hit the shortcut keys for it (Fn, F2), which did absolutely nothing. I went into the Mobility Center, and the "Turn Wireless On" button was greyed out and unclickable. I went into device manager, and the Network drives were showing and they were up to date and seemed to have no error messages. I have tried restarting, refreshing the internet connection menu in the tray, and the things mentioned above multiple times with no success whatsoever.
I found that from time to time, the error message will not pop up upon startup, usually if I wait a little bit before logging on with my password, but no matter what I do it shows that I have no wireless capability and it will not let me change that.
Any help is greatly appreciated. Thank you!

A:"Could not connect all network drives" with no internet connection.

Hello, and Welcome
It could be caused by a failing wireless card or one that is not properly seated. With the battery out and the power adapter detached, remove and reseat the Wireless card. You will need to unclick the antenna wires to do this. 
It could also be that the wireless driver is getting wonky and a updated drive download would help. I could not find anything regarding a wireless drive for this model.
Right click the Wireless adapter in Device Manager. Select Properties and under the Details tab select Hardware ID's in the dropdown box. Copy and Paste the first line in your next post.

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i have just added a laptop OS windows 7 to my home network, everything was ok , i could transfer files, use printer until the weekend, now i cant connect to any drive on a different pc, and get error saying can not connect, my man pc sees the laptop fine, and vice versa , all the drives are shared and both in homegroup, laptop is wireless and connects to internet fine, i tried it hardwired as well to no avail. turn all firewalls and security off to see if that was stopping it , still no joy, bit odd as ive installed nothing new , just couldnt connect after rebooting the laptop , any help will be greatly appreciated, thanks

A:lost capability to connect to other drives on network


I'm having the same issue. Mine's been going on a lot longer though.

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I've seen this posted elsewhere but the proposed solutions don't apply to, or are simply 'solutions' we can't apply in this environment.
We occasionaly see one or both of the following on desktops and laptops alike

"Could not reconnect all network drives" balloon message and an icon in the system tray
No balloon message but the icon exists in the system tray
Understandably this happens off the network (although we want to suppress that), however, this happens while on the network.  In every case that we've seen this, when we check 'Computer' (formerly 'My Computer'), all of the network drives are connected. 
Windows reports a 'false positive' - so to speak.
Briefly here's our setup

Win 7 Enterprise in a domain environemnt Built-in Win 7 firewall has been disabled; No third-party software firewall solutions present
Network drives are mapped via net use /persistent:yes, Explorer with reconnect & logon set & via exporting/importing the network drive information from HKCU\Network

We use a login script, however, the login script does not handle the mapping of
all of our network drives.  This is because we have a number of different departments, who, over the years, used overlapping drive letters and there are some situations where users also overlap
departments that use overlapping drive letters.  (This goes back before my time.)  So instead, users map their own drives, remember the credentials and reconnect ... Read more

A:[SOLVED] Disable "Could not reconnect all network drives" Message/Icon in Domain Environment

From Microsoft after submitting the Design Change Request (DCR) and Business Impact Statement

I was in Redmond last week and this issued was discussed in detail with the development team . We did figure that this is a change in the design /code that lead to the issue you are seeing . The team weighed the effort of investigating this further ; the
effort of changing the component code that has already being isolated verses a workaround for the issue that could be provided. The team felt that this request did not meet the set ( high) bar for taking in design change request for Windows 7 . Case notes
indicate there are some workarounds that have been work on by previous engineers who worked on this case with you. If not, the Dev team and me will be glad to work on the workaround by editing the scripts. With my request the Dev team will file this design
change request for the next OS release (the one after Windows 7) . At this moment I don’t know if this request will be accepted in the next release but if will certainly be discussed and a decision will be made.
Cause and Status

There is a change in code path /design from windows XP to Windows 7 that is  leading to this behavior
A request of design change was filled . The team weighed the effort of investigating this further ; the effort of changing the component code that has already being isolated verses a workaround for the issue that could be provided. The team felt
that this request did not ... Read more

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Hi Guys,

Im hoping someone can advise or point to a good tutorial.

I have a couple of XP Pro machines hooked up to a router, all are getting internet and all are seeing each other in my network computers. But when you click to access one of the network PC's seen in the home netowrk you get an error and cant get in..

Some times its working but mostly its doing this.

I think I have set up the right permissions althought Im sure to be wrong..
I can access the other pc's using FTP so it must be a windows permisssion im mising?

Any assistance in the basic steps so I know I have them covered would be very welcome.

A:Solved: Unable to access XP network drives from XP PC

Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

Hold the Windows key and press R, then type CMD to open a command prompt.

In the command prompt window that opens, type type the following commands:

PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

PING <ip address>
PING <computer name>

<ip address> - is the x.x.x.x IP address
<computer name> - is the computer name

A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

Check your Services are Started on all PCs:

COM+ Event System (for WZC issues)
Computer Browser
DHCP Client
DNS Client
Network Connections
Network Location Awareness
Remote Procedure Call (RPC)
TCP/IP Netbios helper
Wireless Zero Configuration (XP wireless configurations)
WLAN AutoConfig (Vista wireless configurations)

Note: You can check the services in Con... Read more

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I have 2 machines connected via my router/hub (wired). One is running Windows 8.1 and the other Windows 7. Previously I had them sharing perfectly until I did a reinstall of Windows 8 (upgraded to Windows 8.1). I get this message on both machines whilst trying to access shared drives (permissions enabled to read, write, modify for all users):

I have a local account on the windows 8.1 as per previous installation. I have checked all the usual sharing settings and they are the same as in the previous working installation on both machines. I have left the homegroup and created a new one on the windows 8 machine and rejoined on the windows 7 machine all to no avail. I have read posts here but none seem to help. Any other suggestions would be appreciated. Thanks.

A:Unable to share drives across home network

OK - I now manage to access a shared drive on my Windows 7 PC from Windows 8.1 - read write etc. all good ( found that encryption setting on Windows 8.1 was wrong .
However cannot do the same for the Windows 8.1 machine from the Windows 7. Can't see what I am doing wrong?

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Hi All,
I am experiencing a strange issue which I hope is something very simple. 
I have an SCCM task sequence which builds a Windows 7 x64 workgroup based laptop that is destined to be used in a KIOSK like fashion, i.e. running one app. with a specific purpose. The Task Sequence Enables, Activates and Takes Ownership of the TPM. After
that Bitlocker is enabled on Drive C: and then Drive D:. A Recovery Password, the TPM and a PIN are added as Key protectors.
The partition scheme is:

Boot partition (100MB) - standardSystem Partition (60GB)Data Partition (Rest of drive)
The issue I have is that the Enable Bitlocker (C:\) step is failing. When I check the state of the TPM, it is indeed enabled, activated and ownership has been taken. The command that is run during the failing step is "manage-bde c: -on -rp [valid password
When I run this command the error is:
"ERROR: An error occurred (code: 0x8007001f)
A device attached to the system is not functioning"
If I execute the next task sequence step ... "manage-bde d: -on -rp [valid password here]." the command runs as expected and enables Bitlocker as expected. The D:\ drive fully encrypts and after a reboot locks (also as expected given the OS dive
is not protected). It is only the OS partition that I cannot encrypt. I get the same experience after a reboot, if I use the Bitlocker Control Panel applet, even if I clear and re-initialise the TPM.
I have been building these d... Read more

A:Bitlocker issue - Unable to encrypt the OS drive. All other drives are OK.

Hi All,
I have determined the differences in hotfixes between our previous base OS image and the current base OS image. Hotfix KB2799926 is the culprit. After removing this hotfix I can enable Bitlocker on the OS drive. If I disable bitlocker, put the hotfix back
on and reboot I get the same error as reported above. Interestingly enough KB2799926 relates to Bitlocker-to-go.
I am logging a call with premiere support and will hopefully post the results here.
Nathan SuttonNSutton

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i have set one windows 7 home professional user network drive and remember the login and password for this network drive. But don't know why when the windows restarted, and windows said cannot connect the network drive normally and i double clicked that
network drive, asked me input login and password again.
i checked user credentials and network advance setting are correct.

Thank you

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I have a windows XP and a Windows Vista computers, I'm able to go into the internet from both computers. From my windows XP computer I'm able to see and map the extra hard I have on the vista computer, and as well I'm able to ping the Vista computer from my XP; however, from the Vista computer I can't ping the XP computer nor see the extra drives I have in it. who can help me to solve this problem. I've tried many ways to do it but I haven't been successfull.
can somebody help me please
I need to solve this problem ASAP.

A:unable to see windows XP network drives from my vista computers

To share files or a printer from XP computers, follow these procedures:~
1. Download and install the Link Layer Topology Discovery (LLTD) responder:~


Read the instructions!

2. Check these out as well...

Windows Technet:~

File and Printer Sharing in Windows Vista

Most Valuable Proffesional:~

How to share files or a folder in Vista
3. Don't forget to configure (Input ip addresses in subnetworks) your Firewall to accept sharing from other computers.If you have Kaspersky check this below:~

Kaspersky Blocks My Network
I hope this solves your problem...

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I need real help. I had cable internet 12mbs installed last September (2010) in my one bedroom apartment. Before that, I was connecting to a spotty 1.5mbs network that was open next door (with their permission). I was able to obtain fast and efficient internet access for about 3 or 4 months and then it became intermittent. For the past 2 months I have been unable to connect through my home cable modem/router at all. I have been to the cable company and they have tested the cable modem/router and the signal which comes into the router and out at fast speeds. I have been to the place where I bought my laptop (purchased at Staples last summer). Others can connect though my wifi, but I cannot. It connects but gives me a DNS error. It doesn't matter whether I am hard wired or on wifi.

I am running:

Win 7 Home Premium (64bit) on a compaq CQ62-225NR Notebook with a Vision AMD Athlon II P320 Dual-Core processor.2.10 ghz with 3.00 GB ram (2.74 GB usable)

It contains an Atheros AR9285 802.11 b/g/n WiFi adapter
Realtek PCIe FE Family Controller
Realtek High Definition Audio
Built in pointing device (mouse pad) with a wireless mouse connected through USB 2.0 port.

hard drive: Hitachi HTS725032A9A364 SATA Disk Device

Apparently, for some unknown reason, my computer networking modules can connect to but won't or can't talk to the cable modem/router supplied by my ISP (Charter Communications) but can access the internet though any other wifi serv... Read more

A:Unable to connect to home network but can to any other network

Connect the system to your network and then
please get a command prompt (Start->RUN->CMD) and enter ipconfig /all >myTcp.txt
follow-up with the attachment myTcp.txt which will be in the directory shown in the CMD prompt window.

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I am a system administrator in a large enterprise environment and we are doing a rollout of Windows 8.1. In our image capture we somehow captured a setting that is disabling users from setting up a connected account with their domain account. I am relatively sure that it is in my unattend and I can fix it for machines going forward but I really don't want to have to reimage the machines I've already deployed.

When I go to connect an account, the "connect to a Microsoft account" option is grayed out and the "some settings are managed by your administrator" message is displayed at the top. This is NOT a group policy object that is applying. The machines are in a test OU and there is absolutely no policy applied. I have searched all through local policy and even did a search through the registry for "account" (that took forever) but have been unable to find any registry key or local policy that would be causing this issue.

Does anyone have any idea what setting might be causing this?
Any help is greatly appreciated as I have 30+ machines already out in the environment and the user experience is going to be terrible if I have to reimage them all.

A:Unable to connect microsoft account to domain account

This is a copy from a technet forums...I haven't seen this issue myself...but it may point you in the right direction.

There is a policy for this:
It's Administrative Templates\Windows Components\App Runtime > Allow Microsoft Accounts to be optional
In 2012, 2012 R2 there is an option in CompConfig\Windows Settings\Security Settings\Local Policies\Security Options that reads "Accounts: Block Microsoft accounts"
If you don't have 2012 or 2012R2 then you can RSAT from a Windows 8 box and change the settings that way

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