Over 1 million tech questions and answers.

Warranty - Dead Pixels

Q: Warranty - Dead Pixels

Hi, my HP Envy j125tx has 3 years on-site warranty and the accidental package.May I know if the warranty covers dead pixels on the screen? Thanks.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Warranty - Dead Pixels

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 62

My screen is showing small black pixels on white background and white ones on black backgrounds. I also have shadow shapes randomly appearing and disappearing across the screen, it doesn't matter what I am running they are there

Read other answers
RELEVANCY SCORE 62

I have a row of dead black pixels (or so i've been told) on my laptop screen and it seems to be growing!!!  The laptop has not not been moved or dropped and it remains stable on my desk. 

Read other answers
RELEVANCY SCORE 62

I can't seem to get rid of them, they're pretty small. Is it possible that they can just go away on their own? If not, what can I do to get rid of them?

 

Read other answers
RELEVANCY SCORE 62

Hi good day, I believe my laptop is no longer warranty, my screen appears to have two spots close to the middle left, the upper portion of the screen. 
I have tried the programs, pressure and small amounts of heat. Can this be repaired or does it need to be replaced? 

A:Dead Pixels

Hi GORDON CHONG LING,
What is the exact system model?
Are you sure the dots are not speck of dirt or smudge?
Are these pixels visible from the time you power on the system? Does an external monitor work fine?
Check if the pixels are seen during the LCD self test - Run the LCD bist - Turn off the system and press and hold the "D" key + power button to turn on the system and it should run the LCD built in self test - see this link for more info - http://dell.to/1SkXNrG 
If the dots / pixels are visible on the LCD self test as well and an external display works fine, then you would need to replace the LCD itself.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Or you could order the parts online from Parts-People.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

Read other 1 answers
RELEVANCY SCORE 62

So I just bought a new 22'' TFT monitor, HD ready, TV, etc. It cost 249.95 and is an LG, link below (http://www.pcworld.co.uk/martprd/st...m=null&tm=null&sku=485894&category_oid=-27763)

It's got 1 dead pixel.!
It's so small and a pin-prick but would you advise taking it back for another monitor or am I being overly fussy. What's the deal with dead pixel policies, anyone know.?

Any help, much appreciated
 

A:Dead Pixels

Read other 8 answers
RELEVANCY SCORE 62

I bought a laptop and after a month of use i started getting a full row of dead pixels on screen, starting from the top of the screen all the way to bottom usually 3 lines next to each other. They are not black or white, they are colored. Its a little right side of the screen always in the same area. If i apply some pressure around the area more dead pixels pop and disappear when i stop applying pressure. I have used various dead pixel fixer software's that flash all colored lights on the problem area. This has fixed every time until now.

Even though i have warranty on the laptop the company i bought from said that screen dead pixel warranty is only 1 month. So they are not helping me in any way.

Another thing to mention is that after i fix the pixels if i dont close the laptop case (flipping the screen on top of the keyboard) I dont get pixels. Every time i pack the laptop and put it in my bag when i open the dead pixel rows are back. Which makes me think that there is a problem with connection between the screen and the case.

All the software i use try to help people who seems to has a single dead pixel. Why are mine complete rows? Every time in the same place?

I need help identify what the problem exactly is because I think i will try to fix it with a tech guy instead of the laptop company because they want to just change the complete screen and it costs a lot of money. I feel like there is something bent or bruised inside the cable connection of the screen.

Th... Read more

Read other answers
RELEVANCY SCORE 62

Just wondering, but is there any way to remove dead pixels???cuz i only have one but its bugging me! :evil:
 

A:Dead Pixels????

Dead Pixels????​and only one? :dead:
What did it die of? :haha:
JK
We need alittle more info, like
what kind of monitor/video card etc.
Post back
G'Luck
 

Read other 8 answers
RELEVANCY SCORE 61.2

Just when I powered on my laptop yesterday morning, I saw this black patch/horizontal line appearing on the screen.It's not totally black though, there are many red/blue and some green colored dots/pixels around it too.My laptop is under extended lenovo maintenance warranty. It also seems to be elongating and I think there are few more dots than yesterday.Please provide assistance.( I have attatched the image clearly showing the dead pixels on the laptop screen )


























IMG_20170226_143811.jpg ?3113 KB

Read other answers
RELEVANCY SCORE 61.2

Hi.

I have just installed Vista for the fourth or fifth time. I had beta tested a few times on this computer, then had Ultimate upon release for a few months. I had gone back to XP. I had got another Hard Drive and decided to install Vista on it. And now, I have noticed a really big problem that has been annoying me a lot all of a sudden.

These pixels. They move around, shift shapes, you name it. I know that it is not the monitor itself it does not have dead pixels because
1. The pixels move around.
2. These monitors are no older than a year.

I tried JScreenFix or whatever it is and it doesn't work.

Here is a picture of my desktop: http://www.notrobsblog.com/pixels.png

My specs:
Intel Core 2 Duo @ 2.13 GHz
ATI Radeon X1300 Pro
Monitor 1: Dell 1907FP
Monitor 2: Samsung SyncMaster 731b
Windows Vista Ultimate
2 GB Ram
 

A:Virtual dead pixels?

Read other 9 answers
RELEVANCY SCORE 61.2

hello im having an issue i have seen dead pixels on my screen can u help me in fixing that

A:dead pixels on screen

Typically dead pixels are a defect in the screen itself. I dont know of any other way to fix that issue than replacing the screen itself.

Read other 3 answers
RELEVANCY SCORE 61.2

Hi, 
My Dell XPS 15 is out of warranty (i got it March 3rd 2016 ) but just today i got several dead pixels on the top of the screen. I've tried software (flashing images), damp cloth slowly applying pressure but no luck.  I will try the eraser method tomorrow but I think its no use.  So I'm looking at a replacement.
What is the exact part number of the Dell XPS 15 9550 FHD display ? Mine is the 1080p screen, i was wondering would the 4k screen work with the 9550 ? Any help would be appreciated 

A:XPS 9550 - several dead pixels

aindriu80,The motherboard would have to support the connections. There are xps9550's with UHD Touch LCD's. You may need to replace the motherboard to support this UHD Touch LCD. Give the Dell Spare parts department a call. They will look up your service tag number to verify if you could change to the UHD lcd or not.

Read other 5 answers
RELEVANCY SCORE 61.2

I have brought a Vostro 3568 Laptop from flipKart last week, but i find out the below defects in the product:
1 .It has Stuck and Dead Pixels on the screen.
2. The keypad is printing different keys than what pressed.
3. Mouse right click sometimes work and sometimes not also the scrolling is having issues.
I have already made a replacement request. But I want to know from dell side , whether i will get a replace product for so much defects or not.

Read other answers
RELEVANCY SCORE 61.2

I've broken a screen before and I replaced it with a new one. I'm not sure if I wired it wrong or if it's loose, but there were streaks of purple and reddish colors down my screen. Over time they went away, but now there's a big spike on one side of my screen that just gets worst. I've tried dead pixel locators and fixers, but they have done nothing.

Here's a picture of what I'm talking about, thanks for helping.
 

A:Not sure if dead pixels or wiring

is it the same in safe mode
 

Read other 1 answers
RELEVANCY SCORE 60.8

Just when I powered on my laptop yesterday morning, I say this black patch/horizontal line appearing on the screen.It's not totally black though, there are many red/blue and some green colored dots/pixels around it too.My laptop is under extended lenovo maintenance warranty.So, I emailed the lenovo service (India) and they requested a snapshot of my laptop display in BIOS.I sent a few, and to add to my problems, they replied that as per snapshot, "my display is damaged" which comes under ADP.I am sure it's not damaged unless the laptop has turned into a robot and damaged itself overnight.It is the case of dead pixels which is covered under Lenovo Warranty.I am very unhappy with Lenovo Service and I am unaware of what should I do ?


























IMG_20170226_143811.jpg ?3113 KB

Read other answers
RELEVANCY SCORE 60.8

Does anyone know any good software to test for dead pixels? Any help would be appreciated, thanks!
 

A:Software to test for dead pixels?

nautieboi said:

Does anyone know any good software to test for dead pixels? Any help would be appreciated, thanks!Click to expand...

http://www.gdargaud.net/Hack/DeadPixels.html
 

Read other 1 answers
RELEVANCY SCORE 60.8

Hey all have had this laptop for almost a year now. Just got a vertical line of dead pixels today while I was using it. Did a shutdown and held the power button for 20 seconds and turned back on, but didn't fix the issue. I have extended warranty what would be the fastest way to get this resolved?

Read other answers
RELEVANCY SCORE 60.8

Are certain models of monitors more likely to have dead pixels or is every LCD just as likely to have a dead pixel?

Are some companies more likely than others to produce monitors with dead pixels? For example Viewsonic is reputable so a monitor from them probably wouldn't have any dead pixels?
 

A:Question about dead pixels in monitor

I have had 7 LCD monitors, and only 1 had one dead pixel. These were, (are), Westinghouse (3), Soyo, Samsung, Dell, and Hewlett Packard.

The Dell and the HP are IPS panels, the Soyo MVA, the Samsung and Westies are TN tech.

I broke a Westinghouse while working on a computer next to it. This was the one with a dead pixel.

Dead pixels aren't terribly common, but different brands and different lines within the same brand, have different replacement policies.

Dell, "Ultra Sharp" monitors only require one light pixel, to be replaced. The same for my HP IPS monitor. Lower lines of product require more dead, (stuck on light) for replacement.

If possible, I suggest you download the manufacturers warranty info, before making your decision. Newegg says you can't send one back with less than >> 6 or maybe 8 dead pixels, but they're mostly covering their own a**es.
 

Read other 1 answers
RELEVANCY SCORE 60.8

So, today in the morning when I opened my laptop. There was a small cluster of dead pixels not more than a cm big. Then, I physically applied force on the dead pixels to get rid of it. Now its not dark but still it doesn't look good.
Here are the pictures of it,
 

Read other answers
RELEVANCY SCORE 60.8

Does the warranty for Inspiron 5555 laptops cover dead pixels? It looks like I have 1-2 that are dead close the middle of the screen and am worried that this may get worse with time.

A:Dead Pixels - Inspiron 5555

Hi CATDAVES,
Are these pixels seen all the time from when you turn on the system? Please ensure it is not a smudge or dirt particle.
Restart the system and press f2 key to enter BIOS - check if these pixels are seen there as well.
Also, check if the pixels are seen in the LCD test - run the LCD bist - Turn off the system and press and hold the "D" key + power button to turn on the system and it should run the LCD built in self test - see this link for more info - http://dell.to/1SkXNrG
Connect an external monitor and check if the display is fine.
Check this link for LCD pixels policy - http://dell.to/1T3Ec1w
If the system is under warranty, write me a private conversation with the service tag and your contact details(Name and Email). If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Keep us updated.

Read other 1 answers
RELEVANCY SCORE 60.8

I just bought a new Acer P201W LCD monitor from Staples. It comes with a 3 year LIMITED warranty, so it does not cover dead pixels. Also, I did not buy the optional warranty that does cover dead pixels from Staples. I have 14 days to return it if I don't like it. Within those few days, I want to test if I have any dead pixels so I can return my monitor. What programs are free and has lots of settings I can use to test my monitor for dead pixels? Like a full screen program that flashes random solid colours. By the way, I use integrated graphics (and VGA) and my system is not very fast so I hope the program is not too resources hungry.

Thanks,
Chris
 

A:New monitor want to test for dead pixels

here u go buddy theres nothing to install you just open up certain pics and you will see the pixels if there are any dead ones:
http://www.gdargaud.net/Hack/DeadPixels.html
 

Read other 3 answers
RELEVANCY SCORE 60

My laptop is past warranty. It has been a long time since I encountered the problem of dead pixels. Initially it was tolerrable, but in the past few weeks the dead pixels onmy Aspire d270 laptop have spread across my right side of the screen, which has been a menace. Pls look into this matter and provide me a feasible solution. Thanks.

A:How to remove dead pixels from Aspire d270

You could try to re-seat the display connectors a few times at the graphic card and screen. The screen bezel and keyboard will have to be removed to access the display ribbon cable and connectors. Google the keywords "aspire one d270 disassembly youtube" if you need to see how it's done. Jack E/NJ 

Read other 1 answers
RELEVANCY SCORE 60

My laptop is past warranty. It has been a long time since I encountered the problem of dead pixels. Initially it was tolerrable, but in the past few weeks the dead pixels onmy Aspire d270 laptop have spread across my right side of the screen, which has been a menace. Pls look into this matter and provide me a feasible solution. Thanks.

A:How to remove dead pixels from Aspire d270

You could try to re-seat the display connectors a few times at the graphic card and screen. The screen bezel and keyboard will have to be removed to access the display ribbon cable and connectors. Google the keywords "aspire one d270 disassembly youtube" if you need to see how it's done. Jack E/NJ 

Read other 1 answers
RELEVANCY SCORE 60

Hi everyone,

I recently purchased some computer parts to upgrade to a new system.

I began screwing the motherboard into the case yesterday and as I screwed the corner down, my screwdriver slipped slightly and caught my motherboard.

Could this have done any damage do u think?

Also, I have noticed I have a few dead pixels on my monitor next to each other. Do you know of anyway that I can repair these?

Thanks for any help it is much appreciated.
Gareth.
 

A:Motherboard scratch & dead monitor pixels

If the screwdriver scratched right through an electrical trace on the board it either won't work at all, or may have some unpredictable problems. It IS possible to repair broken traces, I know a guy who did by soldering some very fine wire onto the board, but you'd have to be an expert with a soldering iron to attempt it.

As for the screen, no. You can't replace dead pixels in LCD screens, they can't even do that in the factory when they are made.
 

Read other 3 answers
RELEVANCY SCORE 60

So recently I've started noticing quite a few dead pixels appearing on the left side of my laptop LCD. Though they seem to be the grey kind, not red, and are only really noticable on a white background. Trying to find the cause, and am curious if there is anyway to get rid of or prevent them from speading across the screen. I've had the laptop for about 3 year so far, and use it for gaming quite a bit. I usually need to clean it often because of dust, but never really touch it with bare hands. Any infomation would be appreciated.
 

A:Grey Dead Pixels on Laptop Screen

Read other 7 answers
RELEVANCY SCORE 60

I can't figure out whether these are dead pixels or if these are from pressure. These little white specks/dots also faintly have a black and red checked pattern in behind them. Please help me define this situation! And if there is a way that I myself can fix it! Thanks!!!


 

Read other answers
RELEVANCY SCORE 60

I need a new screen for my laptop. I have killed a laarge area of my screen. which is most annoying. Where can I get a replacement?

Read other answers
RELEVANCY SCORE 60

My laptop was dropped on the ground and there is a large black spot on the corner of the screen. By now I have figured out they are dead pixels. I really don't mind them much and would be fine using the laptop this way. But I read somewhere that the group of dead pixels compromise the entire screen and the damage will spread. I only came across this once as a response to someone whose laptop was also dropped. I want to know if I have to take action. I'm not tech savvy, kind of having a heart attack because I don't know whats going on. Any help I would be more than grateful for, thanks
 

A:Solved: Can I leave dead pixels on my screen alone

Read other 9 answers
RELEVANCY SCORE 60

Good Day

I don't know in which category asked this.

I have notebook about 1 month after warranty and already one black dead, stuck pixel. It is quite annoying.
I try UDpixel, PixelHealer, JscreenFIX, pressure method, but it doesn't work.
At first I thought it was dead black pixel but 3 days ago it move down about 8cm. It was right after I watch some movie online on streaming website and for some time I just hear sound of the movie but see only black screen, so I must push esc button and start watching movie again. It happen sometimes but I always thought that it is fault of streaming website not my notebook.
So now I think that it is stuck black pixel and I am sure that It was create with one black screen incident and than move down with second.
Is there some way repair this without changing monitor.
 

Read other answers
RELEVANCY SCORE 60

Thought I could avoid phone support hell by opening case online. Depot repair prepaid box shipped both ways overnight. However, no update since 9/22 "part unavailable"! This screen option is currently sold online. Has anyone received a new replacement under these circumstances? What did you have to do? Thanks.

Read other answers
RELEVANCY SCORE 60

I booted up and used my Dell XPS M140 laptop earlier this evening with no problem. I left it on and it went to screen saver for an hour or so, and when I sat down in front of the computer again, I noticed three small, black and blue horizontal-liney splotches in the upper corners and upper middle part of the screen. I've tried changing my desktop background and rebooting, but they won't go away. If I move my pointer underneath the blue part of the spots, I can still see it. Are these dead pixels? Do they happen that fast? If so, are they expensive to fix?

Help!
 

A:Black & blue spots -- Dead pixels?

Read other 6 answers
RELEVANCY SCORE 60

Hi. I have an ASUS g74sx laptop which I bought about 23 days ago. Yesterday I noticed that a whole row of pixels (exactly 1920 pixels) were not working properly. They slowly change color to be close to the color of what's around them, for example if there was a picture of a fire on the screen after about 30 seconds the part of the line that is close to the fire would turn some kind of orange but not exactly the color of the fire. Sometimes it doesn't even change color at all and just stays black on white. I bought the computer in Canada but I am in Russia right now and I can't phone asus because the 1 800 number doesn't work in Russia and the russian hotline isn't working right now for some reason. So I left them a message in the online technical service thing and I am waiting for a reply. However this morning another row of pixels started doing the same thing and a few hours later another one. So now I have three rows of pixels not working propely and I am pretty sure there are going to be more. What I want to ask is can i fix this problem or do I have to send the laptop for repairs? And if I do who can I contact in Russia? Please help me! Thank you!
 

A:Rows of dead pixels on laptop screen

Read other 6 answers
RELEVANCY SCORE 59.2

About two years ago I purchased a Precision M4800 laptop and up until a week ago its LCD monitor has been fine.  However, since then a small cluster of darkened pixels has appeared at the center of the screen.  They are however, neither dead nor stuck pixels, as they change color depending on the background, appearing grey against white, dark blue against blue etc.  Just to be certain i ran monitor test, sure enough the discoloration remained with each solid color background, appearing as a darkened pixelated smudge.  To be clear this is not a scratch or stain, as when i look at the cluster close up i can clearly see tiny darkened squares.  Also the discoloration is not uniform, some pixels are much darker than others, but all change color depending on the background.  Does anyone have idea what this is?

A:Precision M4800 laptop, Darkened (yet not dead) pixels

I'm bumping your post to the first page, hopefully someone help you with the problem.....

Read other 1 answers
RELEVANCY SCORE 59.2

Since a few months, my T430 has lines of pixels that are dead (not really dead as "always black", but weird color, and it won't go away), see images below. How to solve this? Is it more likely: * The screen LCD panel that needs to be changed? (any link to purchase one for T430?)* The graphic card that is dead? (any link to purchase one?)* The cable between graphic card and screen? (any link to purchase one?)* Mother board? Thanks in advance. PS: it is always present, since power on/boot/BIOS display, so I guess it's a hardware issue and not a software issue.        

A:Screen problem on T430: lines of dead pixels?

Connect the T430 to an external monitor.
 
If this effect is present on the monitor then the problem is likely with the GPU. That chip is soldered to the motherboard so that means a new motherboard.
 
If this effect is not present then the problem is likely with the LCD panel or perhaps the cable to the panel. Sometimes these cables can crack or loosen with many cover opens/closes. You could open up the system to check that the cable is inserted and seated properly.
 
The T430s is now several years old. There are lots of parts available on eBay. Sometimes it's cheaper to buy a complete T430 that isn't working and take parts out of it. For example a T430 with a bad motherboard will likely be very inexpensive. But you can to use its working LCD panel in your system. And as a bonus you get a supply of miscellaneous T430 spare parts.

Read other 2 answers
RELEVANCY SCORE 58.8

Hi! The rightmost 10% of my Laptop's display is broken; dead pixels top to bottom.
Therefore, I want to reduce my resolution from 1600x900 to 1440x900 and display this on the leftmost (working) 90% of my screen. Reducing the resolution is easy, but the resulting image is automatically centered on my display (the left- and rightmost 5% of my screen are black bars). I need to somehow slide this image to the right so that all unused pixels with the reduced resolution are on the right (coinciding with the broken section of my screen).
Does anyone know a win7, intel display driver or 3rd party software solutions that lets me recalibrate my screen's borders? Thanks in advance!

Specs: native res: 1600x900
Asus laptop K73SJ-TY031V
Windows 7 SP2
Intel core i5 2430M 2.4ghz
intel integrated graphics+geforce gt520m 1gb

A:Redefine/calibrate display borders to avoid dead pixels

Hello alvarowier and Welcome to PCHF

I see that you have a gforce video controller as well.
Open C:\Program Files (x86)\NVIDIA Corporation\nvstview

There is the option there to adjust your screen position.

Read other 5 answers
RELEVANCY SCORE 58.8

I truly appreciate you (Dell) for making great products and serving well. In last October, I bought a Dell Inspiron i5559 Signature Edition Laptop from Microsoft Store Online. The device has reached my expectations and worked very well. But after few months, my LCD got some unknown spots. I really tried to remove those spots, but I failed. Some videos on internet are saying this is something called 'dead pixels'. But I'm very hesitated about this, because mine was a little different. It only shows on black screen.

As I said above, there is (unknown) spots on my screen. I think it's probably because of keyboard.
And more interestingly, these spots only occur on black. 

A:Dell Inspiron i5559 - White spots / Dead pixels

You can contact Dell but it looks like physical damage to the screen - which won't be covered under warranty -- the only coverage for that is if you purchased accidental damage insurance for the system.
The only repair will be to replace the screen.

Read other 1 answers
RELEVANCY SCORE 58.8

I've been interested in buying a new monitor for a long time. The thing that has been stopping me is the price and dead pixels. Now that the price has come down especially for online purchases, I'm just worried about the pixels So how do I buy one online without dead pixels?

PS. The last time I tried to buy one online was from Newegg. When it came it had a big huge thumbnail cut right in the middle of the screen. I'd like to avoid this too.
 

A:How do I NOT buy a monitor online with dead pixels or thumbnail cuts in the screen

Sounds like you've had some bad luck. Most major companies do a very good job of packing and shipping, and will back up any claims for damage. Bad luck is bad luck, but it means the good luck is on the way.
 

Read other 2 answers
RELEVANCY SCORE 58.8

Hi guys,

I'm finding that these little dots keep appearing and becoming more numerous on each boot up of my system. They spawn in random places and appear usually on the rightish side of my screen.

I assumed it was dead pixels at first until about 20 of them showed up. I went and bought a new Dell 2408wfp monitor which still displayed them (plus the monitor was faulty so I don't know), I couldn't sell it so I ditched it and tried one of my old CRTS. Same thing so I'm sure it's not a dead pixel.

Second thought is it may be the gfx card. It's a brand new inno3d GTX 260. I emailed their support line many times and got no reply, and their phone number didn't work for me, so no help on their behalf.

Can anyone help me get rid of the dots? They're annoying, but something I can live with until the BFG 295 makes it to Australia.

Here's a pic (Sorry for it being a PNG, but jpeg doesn't show the dots well)
(Sorry for the image too, it's the only dark one I have that sort of shows it well, since it shows up on black more than white) The pixels only show up when I have certain various grades of black and stuff so they are more prominent on this image than say, a simple black background.

Edited: This is a family forum. You should have better taste in pictures
 

A:Solved: Small dots (not dead pixels) appearing on stuff

Read other 16 answers
RELEVANCY SCORE 58

Hello,
I have a Dell Inspiron 3521 Laptop.
Firstly, I have detected a problem with the display, some pixels on the monitor were not loaded successfully. The number of those pixels has significantly increased over the time and, further, the laptop has begun to start at a second try, the first try involving a beep at power on, thus avoiding the initialization of the system.
At the moment, when trying to power on the laptop, it starts with a single beep which suggests me that it is a "Motherboard: BIOS ROM Failure" fault.However, I don't know how I could proceed in detecting the problem(s) and getting the laptop firstly to boot correctly and secondly to avoid the failure of loading the pixels. Furthermore, do you think that those problems are somehow related?
Thank you in advance.
Best regards,
Roxana Stan

A:Dell Inspiron 3521 Laptop does not boot (1 beep) & Dead pixels

Unplug the system, remove the battery (or unplug it if it's internal) and hold the power button for 30 sec.  Remove the base cover and both memory modules and reinstall them.
If that clears the single beep issue, hold the D key through powerup, which will start an LCD built in self test.  If the screen then shows solid colors OK, it's fine.
If it does not - or the single-beep issue isn't cleared -- the first step is a big one: the mainboard needs to be replaced.  You're looking at about $300 or more with labor - and on a low-end system like this one, you may find it better to replace rather than repair a major fault such as a bad mainboard.

Read other 1 answers
RELEVANCY SCORE 57.6

I've hooked a 30" Cinema HD Display to a PC running WinXP Home Edition with an eVGA 7950 GT KO video card. This display as well as a secondary 17" are hooked to it (though this isn't the problem, I've unhooked the secondary display in order to see if that was causing the problem, it isn't).
Either I have a bad video card, or a bad monitor, and I need help to figure out which.
The display is showing what I would call dead and flickering pixels around the edges of items on the screen, that is say the windows default XP background, whitish pixes follow the edges of the clouds, and in some of the blue sky, the grass, etc. Very very wierd. I applied the latest driver from Nvidia, rebooted, and it seemed to go away, until a reboot. It returned. Reapplied driver, reboot, it left again. Had to reboot again a bit ago, it came back. This time, reapplied driver, rebooted, and it was already back.

Can anyone say whether this is a bad monitor, bad card, or what? The "dead" pixles don't come back until teh computer is rebooted, but the ones that are "dead" also flicker, too. Or some of them do. VERY weird. Also, resolution doesn't make any difference.

HELP!!!!!!

(I've also asked this question on a Mac forum, since the monitor is Apple...)

THANKS.
 

A:Apple 30" Cinema HD Display with Windows PC pseudo random dead pixels.

have you tried plugging the monitor into any other computer?
 

Read other 3 answers
RELEVANCY SCORE 54

Hello! Got my Lenovo Y-700 last week, when i booted it i noticed a dead pixle almost in the middle of the screen.What is Lenovos policy regarding Y-700 screens, is dead pixles covered by warranty? I have tried pixel software without luck. 

A:Re: Y-700 Dead pixle. Warranty

Hi,
 
I've got the same problem. I chat with the customer service. They make me send my laptop Y700 for reparation because the laptop is under warranty. I waited 2 weeks. When my laptop was sended back, the reparation was not done because my problem didn't respect Lenovo's ISO norm for dead pixels. I didn't know what it meant. But I'm very diappointed with this incredible  Lenovos decisions !
 
Mod's Edit: Please keep in mind that these forums are accessed by people of all ages. Profanity, implied profanity or attempted profanity by circumventing the profanity filter is prohibited by the Community Guidelines and have been removed.
 

Read other 2 answers
RELEVANCY SCORE 54

I have a spectre x360 13-4040nd of which the mainboard died. This happened around october 2016. I bought this laptop in april 2015 but i thought (my mistake) it was april 2014 so i didnt think i had warranty on it. Online support also says that my warranty ended april 2016. When my laptop died I took it to a repair company and they were the ones that told me the mainboard died and could only repair it by replacing the mainboard.  This would cost me around 900? so that wasnt really worth it for me so I left it for a while. Today I was looking for different options for my laptop, like selling parts etc. and somebody told me I still should have warranty on it because it should be 2 years. So my question is do i still have a warranty on it? Also after the repair company opened up the laptop which I also did to check if I still could use the SSD. Is there still little hope left or are there already to many mistakes from my side?

A:Do I still have warranty (dead mainboard)

Forget the warranty. If it were only a couple weeks after expiration maybe a chance but it is like 10 months. And it was opened. 

Read other 2 answers
RELEVANCY SCORE 54

Hello! Got my Lenovo Y-700 last week, when i booted it i noticed a dead pixle almost in the middle of the screen.What is Lenovos policy regarding Y-700 screens, is dead pixles covered by warranty? I have tried pixel software without luck. 

A:Y-700 Dead pixle. Warranty

Hi, I've got the same problem. I chat with the customer service. They make me send my laptop Y700 for reparation because the laptop is under warranty. I waited 2 weeks. When my laptop was sended back, the reparation was not done because my problem didn't respect Lenovo's ISO norm for dead pixels. I didn't know what it meant. But I'm very diappointed with this incredible **bleep**ing Lenovos decisions !

Read other 1 answers
RELEVANCY SCORE 53.6

Hello!I received my laptop as requested in excellent shape. Two days ago, I smelt burning plastic coming out of the machine and it no longer comes on. I registered for my warranty and have more than 200 days left.Thing is, I'm in school out of the US and want it fixed and looked at.  What do I do?Please help. Thanks so much!PS: Nothing ever happened to the laptop. It never fell, over heated or made any weird noise. It just stopped working after the smell came out.

Read other answers
RELEVANCY SCORE 53.6

Hi All,  I have a x1 2018 version bought last November. I have taken care of it very well, but I just found a dead pixel on the screen last week. I made the call to the service and sent it to them. But they just called me and told me the repair is not covered by the warranty because they determined that the damage was made by the customer (CID). The cost of repair is more than $300. My x1 has a 3-year limited warranty. Here, I wanna ask for the community or anyone that may meet a similar situation before. How did they believe that the damage is made by me but not a problem of their own product? I am a Thinkpad lover of more than 10 years and it is the first time they refuse to fix a screen and said it is my problem.  Thanks all. I attached the pic of the dead pixel here for your reference. Do you guys believe that such a tiny dead pixel can be made by a big guy?  

Read other answers
RELEVANCY SCORE 53.6

Hi All,  I have a x1 2018 version bought last November. I have taken care of it very well, but I just found a dead pixel on the screen last week. I made the call to the service and sent it to them. But they just called me and told me the repair is not covered by the warranty because they determined that the damage was made by the customer (CID). The cost of repair is more than $300. My x1 has a 3-year limited warranty. Here, I wanna ask for the community or anyone that may meet a similar situation before. How did they believe that the damage is made by me but not a problem of their own product? I am a Thinkpad lover of more than 10 years and it is the first time they refuse to fix a screen and said it is my problem.  Thanks all. I attached the pic of the dead pixel here for your reference. Do you guys believe that such a tiny dead pixel can be made by a big guy?  

A:A dead pixel is not included in the warranty?

Often, a dead pixel is considered "normal", but the decision is subjective, based on how noticeable it is.  You can get a 2nd opinion.  For subjective screen issues (dead or  hot pixels, too dim, etc.), I always carry the machine into a repair facility, preferably a Premier Dealer, who does warranty work.  I say that I only want to do the repair if it is covered.  I ask them to look at it with me, so we are looking at the same thing.  If the dealer decides it isn't covered, he doesn't get paid.  At the depot, if the guy decides it is covered, it simply means more work for him.

Read other 1 answers