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Control Panel will not list program to uninstall

Q: Control Panel will not list program to uninstall

I have a Home Vista Basic, I loaded a spyware /internet security program from my Internet provider. The spyware diagnostic tools will not start/work and one of the suggestions is to reinstall the program. I tried to uninstall the program and it is not listed/found in the control panel. I can see that the program is is in the program files but cannot uninstall it as the control panel is not showing it, therefore cannot be selected for uninstalling.

Help will be appreciated please..

RELEVANCY SCORE 200
Preferred Solution: Control Panel will not list program to uninstall

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A: Control Panel will not list program to uninstall

hello

Is it listed in your start menu in all programs? click on it. it may have an option to uninstall there.

good luck

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RELEVANCY SCORE 89.2

We have Windows 7 x64 SP1 in around 200 systems.
We need to get list of installed software from each system exactly same as in Control Panel
Till now :
1 .We have tried using registry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
but it couldn?t list all softwares as in control panel and total count of software differs as in control panel and registry.
2. Tried using wmi query using power shell command
 get-wmiobject
-class ?Win32_Product? -computer
$computer
But it is not recommend to run this command on productionas per
 link
http://blogs.technet.com/b/heyscriptingguy/archive/2011/11/13/use-powershell-to-quickly-find-installed-software.aspx


So, How can we achieve this to get exactly same list as in control panel
Thanks

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RELEVANCY SCORE 89.2

I was messing around with a T1 router I connected it to my laptop and for some reason it automatically install a program called "Client Service For NetWare". My computer is not acting like a stand alone computer it is like if it was connected to network. How do I uninstall this program that is in My Control Pa
nel?

A:How do I uninstall a program thats in My Control Panel?

Never had that happen to me before but surely it would still be in the add remove programs? If not you could use the system restore function.

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RELEVANCY SCORE 89.2

hallo,

i got this problem that I can not uninstall any software through control panel. it started about a week ago while trying to reinstall adobe program. the adobe website said that i have to download Windows Installer CleanUp Utility. after a few attempt the installation was successful but since then I no longer able to uninstall any software.

please help, any idea of this problem?

Marc

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RELEVANCY SCORE 89.2

How do I uninstall a program that does not show up in the Program and Features of the Control Panel?
 
It is on the machine.
 
Thanks so much, Pat

A:Uninstall Program that are not in the Control Panel

Some programs do not place entries into the registry and thus don't need to be uninstalled, only deleted. Look in the program folder. Is there an "uninstall" file? If not, you can likely just delete it.  What is the name of the program?

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RELEVANCY SCORE 89.2

Iam the computer administrator. I dont know whats wrong, when i go to control panel t here is no change/remove program. help plz

A:Cant Uninstall Any Program In Control Panel

Have you installed any new programs recently? and what is it?
What have you downloaded?
Have you ran your anti-virus through your computer?
Have you tried doing Add/Remove in safe mode?
Have you scanned for malware?

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RELEVANCY SCORE 89.2

I tried to uninstall a blackberry desktop manager from someones computer and it said "the application is not a valid software". I rebooted into safe mode and tried it again with no success. Is there a free program I can download off the net that will allow me uninstall the program?
 

A:Control Panel -Uninstall Program

maybe some thing from her will work
http://www.snapfiles.com/Freeware/system/fwuninstallers.html
 

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RELEVANCY SCORE 88

I have a program stuck on my taskbar that sometimes causes my web browser to crash(seems to be doing it more often now) called Search Protect. I want to uninstall it but it doesn't show up under the control panel or even in Revo Uninstaller. Virus scans don't pick it up either. How can I remove this? (Preferably without having to download anything else)
 
Windows Vista Home Basic. 

A:Need to Uninstall a Program, Not Listed Under Control Panel

I killed it from the taskbar using Revo Unistaller Hunter Mode. It remains to be seen if it did any good. 

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RELEVANCY SCORE 88

I am Unable to Uninstall a program using control panel win 10-64, keeps telling me "program is still running"
Any Idea
Thanks FN
 

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RELEVANCY SCORE 87.2

Ok, so I noticed that for a while I haven't been here my microsoft sounds when I boot up and shut down my machine. At first I thought that I didn't have the sound files but that wasn't it.

I went into control panel, sound and audio devices and click on the sound tab. Under the program events list, I notice that many of the program events were missing such as windows start up and windows shut down. This is why I wasn't hearing any sounds when I would shut down and start my computer.

My question is, how do you get those items back on the program event list?

I use windows XP home edition computer.

Any help or suggestions? The thing is the a lot of the items in the program list are missing. So lets say I wanted to change the sound that I hear when I turn my machine on, I would go under windows and highlight windows start. But on my program list, it is not there. Hence I have no sound when my computer goes on. It is a stupid thing I realize that but I am curious how the items were lost and wondering if I can get them back. But hey, my computer is 6 years old and still runs great. I should just be happy with that.

A:Missing items on Program list in Control Panel Sounds

i have the identical problem. i have discovered that if i create a new user account, all the program events are available. if i try the run command for sfc / scannow it asks me insert the windows xp install cd but won't recognize it when i do. I don,t think there is anything short of doing an xp repair that will solve my problem. if you come up with something let me know.

Thanks, Jeff

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RELEVANCY SCORE 87.2

Is there a way to uninstall a program from Control Panel on a remote machine without RDP?
Thank you

Tuan

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RELEVANCY SCORE 87.2

I was installing from a disk the program of a new HP4620 printer. There was so much crap on the disk that it took over my my laptop. By uninstalling all this crap something strange happened and all the listing of programmes dissapeared in the "Control Panel - Uninstall a program" and I have no idea how I can get this back in place. Someone can help me with this problen, please?

A:How can I restore the listing in Uninstall a program in Control Panel

Run System Restore. Choose a date before you first installed the printer software.

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RELEVANCY SCORE 87.2

Open the Programs and Features control panel. 
This screen contains a list of the programs installed on your computer, the company that developed it, and when it was installed.
 
Right-click on a program to make it highlight. Once you highlight a program you will see two new options next to the Organize and View button called Uninstall and Change (sometimes contains repair option).
 
There are two ways to Uninstall/Change/Repair a program as below:
1. Click the Uninstall or Change button next to the Organize and View button
2. Right-click the program, then choose Uninstall or Change
 
My question is:
What's the difference between these two methods? Are they exactly the same?

A:right-click to uninstall/change program in control panel

to Bleeping Computer Cindy
Uninstall is to generally remove completely while change is a customize option to remove certain software features or components bundled within the installed programs.

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RELEVANCY SCORE 86

Just wondering how i could turn this on ? Had a little mess about last night but didnt have enough time , at worl now...thanks

A:control panel - uninstall programs- no file size of program

Hi Reece12sky,

When you're in the Programs and Features window, and you can see all the installed programs, look at the top right of the list. You should see a little white question mark in a blue circle. to the left of that is a the icon listing drop down menu. Click on the down arrow and select "Details" from the list.

This should do it for you. If not, please let me know.

JeKyL

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RELEVANCY SCORE 86

Hi guys

I'm not too sure when this problem actuall started - maybe a few months ago, but it's starting to become a real issue.

Whenever I try to uninstall a program through control panel>programs>uninstall a program my system reboots the moment I click on "uninstall a program".

I have searched around the net a bit and haven't found the exact problem, but have worked through a couple of soloutions to similar problems with no luck.

I have already tried to turn off "automatically restart" on system failure through system properties, only to find it was already set to "write an event to the system log".

I have not made any changes to the system (that I know off) while trying to fix this problem.

The reason this is becoming an issue is that I'm having major troubles with the latest version (7.0 and above) of roboform password manager clashing with internet explorer. Whether the 2 issues are linked is well beyound my knowledge level

A:reboots when accessing >control panel>programs>uninstall a program

I am currently running sfc /scannow and will post any results

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RELEVANCY SCORE 86

Hello, I've encountered an anoying issue in control panel, the uninstalling section. I've had programs sorted by "Installed on", but since today it always stays sorted by name and even if I sort them again by any other column, it reverts back to name after I re-open or just go back and forward again. Basically, no change gets saved. Re-aranging, disabling columns just gets me the default view with name sorted again. Any helps please, must be something in registry, tried looking around the web, haven't found anything my problem releated.

I just want Windows to remember my sorting option next time I try to uninstall something.

A:Control Panel -> Uninstall or change program -> Columns sorting

Welcome to the Seven Forums.

The places where the column sorts are saved gets full...
...then stuff starts getting weird.

You can use the batch file in this tutorial to empty those places:
Folder View Settings - Reset All to Default

The Desktop is a folder too - so all of your shortcuts/icons will be moved to the left.
If you have a lot things on your desktop, then you might want to...
...install Desktop Restore from this website: MIDIOX
...save your current desktop
...run the batch file from the tutorial
...restore your desktop
...open the list of installed programs
...sort that list as desired
(Leave that list window open*)
...restart your computer
...and see if the sort holds.

*You might also want to consider placing a check by this Folder Option...

...then the list of installed programs will reopen after the restart.

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RELEVANCY SCORE 85.2

Related Q:
How to add a Small and Large icon for Uninstall a Program in Control Panel View: Large and Small?
I hate searching the Main List or a Control Panel in Category view, as not all icons or function seen.
Reg file patch preferred.
Thanks, Donald

A:Small and Large icon for Uninstall a Program in Control Panel View

Hello Donald,

You should be able to click on the usual View (Menu bar) or View (toolbar button) to select to have Large Icons or Small Icons.

Icon Size - Change in Windows Explorer Window



Hope this helps,
Shawn

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RELEVANCY SCORE 78.4

Hi

Not sure if this is the right thread for this post.

I am unable to open "Uninstall a program" through control panel. Everytime when I try to open it, I get the following error message

"Windows cannot find '::{26EE0668-A00A-44D7-9371-BEB064C98683}...:{7B81BE6A-CE2B-4676-A29E-EB907A5126C5}' Make sure you typed the name corerctly, and then try again.

However, I can open this in safe mode. Unsure why this is the case. Have tried googling for help but none found.

I use Win 7 64bit.
Please help me here.
Many thanks

A:Unable to open "Uninstall a Program" through Control Panel

Hello jason & welcome to SevenForums!

Have you been trying to deleting this program by deleting the folder in the DATA path? It would probably fail after trying to uninstalling in the control panel then.
Try looking for the path and see if it's there!

Also, try this well popular software, for a perfect uninstallation of a software:

Revo Uninstaller

Best Regards,
FredeGail

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RELEVANCY SCORE 78.4

Hi

Not sure if this is the right thread for this post.

I am unable to open "Uninstall a program" through control panel. Everytime when I try to open it, I get the following error message

"Windows cannot find '::{26EE0668-A00A-44D7-9371-BEB064C98683}...:{7B81BE6A-CE2B-4676-A29E-EB907A5126C5}' Make sure you typed the name corerctly, and then try again.

However, I can open this in safe mode. Unsure why this is the case. Have tried googling for help but none found.

I use Win 7 64bit.
Please help me here.
Many thanks
 

A:Unable to open "Uninstall a Program" through Control Panel

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RELEVANCY SCORE 71.6

I have found a file titled "SystemMove" on my uninstall list but it will not uninstall. Don't know what it is and was wondering if anyone else might know.

A:unknown program showing up on my uninstall list but will not uninstall

Have you tried using safemode to remove the software? See also Trial version of Revo and use the force remove feature. Let us know how it went.

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RELEVANCY SCORE 70.8

For the seconfd time, I have somehow made my control panel go weird.
Rather than do a recovery, I thought I would seek help.
WHen I click the control panel home button, I dont get individual icons, I get summaries. eg: system and maintenance, security, network and internet etc..not the way it was an hour ago. Have tried classic view and I get a long list instead of icons. No way to change them. I would love to know how I have done this and how to get my other control panel back. ANy ideas?
 

A:My control panel is a list, not icons HELP

You need to change your views.
See attached image:
 

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RELEVANCY SCORE 70.8

This is an older program that I installed on Win 7, but when I try to uninstall from the control panel I get this message...

A:Trying to uninstall from the control panel

Welcome
Try using Revno, the free version for 32 bit. I think that is what you have
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily

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RELEVANCY SCORE 70.8

In the "Uninstall or change" programs menu, I cannot view certain programs.

There was a point approximately less than a year ago when I could not view any programs, but, after some valiant effort, I was unable to restore the programs.

Now, all the programs I have downloaded since do appear, but none of the others from the past.

I have tried the following:

Restarting the computer.
Using a different user.
Windows Restore.
sfc scan, there were no problems.
Checking for wmiprvse.exe.
REGSVR32 APPWIZ.CPL in Run.
Using an uninstaller.

And none of them have come up with the hundred or so programs that I can access, but do not appear on the menu.

Any suggestions?
 

A:Control Panel Uninstall

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RELEVANCY SCORE 70.8

I'm new here and this is my first post..

The problem is that I accidentally deleted all msn icons, files and folders alike. After a few days, I've learned that this is not the right way to uninstall msn!!! But it is already too late... I can't uninstall it through the control panel because all the files have been deleted. I urgently need to uninstall msn because there is this error which unables me to log on and use the messenger so I have to reinstall it.
The msn messenger still pops up every time I opened my laptop but I can't use it so I have to uninstall it.

HELP!!

A:Please HELP!! I can't uninstall msn through the control panel!!

hello ,do you want to Remove MSN messenger, also what version is it?

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RELEVANCY SCORE 70

Trying to uninstall some apps. Some are missing from Control Panel uninstall list of apps
How can I find them? Windows 10

A:Programs Missing From Control Panel List

Originally Posted by NOPD


Trying to uninstall some apps. Some are missing from Control Panel uninstall list of apps
How can I find them? Windows 10



Don't you mean Start then All Apps
If they are missing then they must be uninstalled already.
If I have got it wrong then please explain more of what you are trying to do and what Apps you are trying to remove.

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RELEVANCY SCORE 70

The list of programs that appears when I attempt to uninstall a program has become truncated and I must scroll down through a long blank space to find the remainder of the list. Since I do not use this feature that often I have no idea what I may have done to trigger this problem,... Any ideas out there for a means of correction?
 

A:Wdos XP Control Panel Add/Remove List

Two fixes ...
If you have had autocad installed on your computer go here:
Add/Remove white space caused by autocad - Kelly's Korner
There are two fixes there.

Otherwise, this one:

Line 226-right
Add/Remove white space - general - Kelly's Korner
 

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RELEVANCY SCORE 70

When displaying installed programs in the control panel it stops after those starting with o
the programs like windows live do not appear yet they function fine.
is there some way to fix this?
I have run so far run adwcleaner, junkwareremovaltool,and rkill and although it did find many items and deleted them I still have a installed programs list that does not list beyond Oxxxxxx
I did get this from another post on SevenForums before starting this post.

Larry

A:programs not displayed in control panel list

Did you un-install a program just before this happened?

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RELEVANCY SCORE 70

i am having a problem with the uninstall part of the control panel, i am running vista home premium and here is my my problem. when i go to the part of the control panel that you uninstall programs in the "uninstall" button never shows, even if i select a program to uninstall it still never shows can anyone help me figure out why?.........i will insert a screen shot to look at.
 

A:uninstall problems in control panel

Have you tried double clicking a entry?
 

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RELEVANCY SCORE 70

When you go to your User Account , open Control Panel and click on Install/Uninstall, does it list programs that the User Account downloaded or does it list programs for all accounts, including Administrator Account Downloads?

A:Install/Uninstall in Control Panel

I f you got to control pannel and select uninstall a program, it will show all programs installed on the computer.

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RELEVANCY SCORE 70
A:Which programs can i uninstall from my control panel?

Definitely the outdated Adobe Reader 8 ... update it http://www.adobe.com/support/downloads/product.jsp?platform=windows&product=10

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RELEVANCY SCORE 70

I am wondering why some of my installed programs do not show up in control panel, uninstall programs, am also wondering if there is away to make the list of programs in unistall programs show up in alphabetical order.

Also if I cannot uninstall programs any other way does it create any potential problems if I just delete the folder(s) containing the program?

A:Control panel, uninstall programs

Depends. The program may not have been written for win7 or they may be written such that they dont enter the requisite info in the registry. Many such progs will have their own uininstallers accessible via the Start menu or the programfiles directory. Windows components can be found under Turn windows features on or off. See this also.

Programs and Features - Uninstall or Change a Program

If you need to uninstall manually, find the install log. Its usually located in the application folder and tells you what files where installed where and what registry keys were created. However, it may not be smooth going. E.g., there could be shared system files or the install may be very complicated. Where theres absolutely no go I guess you could just delete the folders and clean up afterwards with CCleaner.

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RELEVANCY SCORE 70

I have been using Add/Remove icon in Control Panel to remove programs. Although the Win2k Pro is running fine ,the icon of Add/Remove Program is not opening the next window to remove the programs.
Can anyone help me?
MZR Siddiquee
 

A:Clicking Add/Remove Program icon in Control Panel does not start the Program

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RELEVANCY SCORE 69.6

I've just uninstalled Photoshop CS4 (after installing CS5).

However, the program name 'Adobe Photoshop CS4' is still listed in Control Panel/Programs list and it's annoying me!

The item was 300Mb+ and is now showing as 3.77Mb.

How can I get rid of it? I can't right click/delete. Is there another way?

Thanks.

D.

A:Removing item name from Control Panel/Programs List

Hello Dinarius,
It may be that the registry key was not deleted.
Download this free app and clean the registry.
Reboot and check.

CCleaner - Optimization and Cleaning - Free Download (Backup Registry When Prompted).

Hope this helps, good luck and post your results.

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RELEVANCY SCORE 69.6

I have on board sound Realtak, I finall got them working by they are not listed on the control panel. What do I need to do to get Windows 7 to list them?

The recording device in Windows 7 does not work with my headphone/mic set.

A:Windows 7 will not list my head phone or mic in control panel

Did you get software with the set and install it? Are you using the ports on the front of the case or on the back?

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RELEVANCY SCORE 69.2

Hi!

I have been infected with snap.do. I didn't know what it was before but I recently found out that it is a hacker (?) problem? Sorry I am quite computer-illiterate and am not sure if this is a spyware or a malware or virus.

I've managed to disable it on my google chrome using the settings > extensions or search engines. I went to control panel > uninstall program and found snap.do by ReSoft.Ltd.

I tried to uninstall it but all I got was this error message that says "To uninstall this application, it is necessary to close your browers. Do you wish to continue?" Even after closing my browsers (and also using task manager to properly close those browsers), this same message, and after clicking yes, everything disappears and snap.do is still there in the Programs and Features.

I hope someone will help me soon! I really really appreciate your help and the am super duper extremely thankful and grateful that you guys are doing this voluntarily. Thank you so much in advance!

I have downloaded DDS and gmer and have generated the log files required if needed. Thank you!

Best regards,
Jo

A:[SOLVED] Snap.do: Failed to uninstall Snap.do using the Control Panel>Uninstall Progr

Hi there! Sorry but I've just managed to get rid of snap.do manually using regedit. Thanks so much for your time and sorry for the inconvenience! =)

Joo

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RELEVANCY SCORE 69.2

I would like to uninstall a number of programs which I think may be running on start up - the problem is there is no uninstall option when I click on the program in the control panel there is no uninstall option in the program group. Some programs have this option - some dont.

The programs include Yahoo Messenger, McAfee Anti Virus, Norton Internet Security and a few more.
 

A:There is no option to uninstall many programs in Control Panel

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RELEVANCY SCORE 69.2

In trying to uninstall SKYPE so I can download an upgrade, I find that there are only 1/3 of previously installed programs listed under Uninstall in Control Panel.
SKYPE is not one listed and has been installed on this computer for years.

A:Uninstall in Control Panel has missing programs

How can I completely uninstall and then reinstall Skype for Windows desktop?Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it. Revo provides a listing of all installed software by installation date and when removing a program, Revo does a more comprehensive job of searching for and removing related registry entries, files and folders.If a program is not listed in Programs and Features (Add/Remove Programs) or you receive any error messages about missing files, look for an uninstall icon (shortcut) from within its program group. Click on Start > All Programs (or Program Files), look for the program folder by name and use the program's uninstaller. If it's not there, the next step would be to open Window's Explorer, manually navigate to the program's folder itself, look for an uninstaller file (i.e. uninstall.exe) and double-click on it to run.

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RELEVANCY SCORE 69.2

Greetings.

I'm using XP professional.

On "control panel", "install o uninstall programs" the buttons have disappeared. I cannot uninstall the programs any more.

I've installed "Windows live toolbar" and then "Windows live one care". The programs revised during 23 hours the PC and found no problem. It caused problems because it entered in conflict with other programs so I uninstalled it.

I re-installed Windows XP professional from the CD and there was no change either. The only effect: I have a zillion Windows updates waiting.
I don't know if it has something to do with this problem:
Automatic update of Windows doesn't update any more. I tried manually, no update. It simply says "some updates have not been installed". It means, no update.

Thank you for your help
And God bless you
Gerardo Müller msc
 

A:control panel: install and uninstall buttons

Working with Add/Remove Programs
http://windowsxp.mvps.org/arp.htm
 

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RELEVANCY SCORE 68.8

The icons in my windows Control Panel keep changing back to list view after I have changed them to icon view. I have list view applied to all folders accept My Computer which is in icon view and it stays that way, but for some reason Control Panel wants to stay in list view which I find very annoying!
Any ideas anyone please
 

A:Control Panel icons automatically change to List view

have you already checked the help files, and MS's online knowledge base?

i'll look and see if it does that on mine and get back to you.
 

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RELEVANCY SCORE 68.8

In my control panel, the list of programmes is just 4 programmes, instead of many I used to have. I have reinstalled windows 10 (keeping my files intact) but that has not helped. Any suggestions would be greatly appreciated.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 3976 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 448 GB (253 GB Free);
Motherboard: Acer, VA50_HW
Antivirus: Windows Defender, Enabled and Updated
 

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RELEVANCY SCORE 68.4

IE9 won't start; doesn't appear in control panel/programs to uninstall
Running Win 7 Home 32bit
I believe the installation is corrupt. I tried reinstalling but the error was that I had a newer version installed .
Is there a way to thoroughly remove IE?
Any tips appreciated

Kevin

A:IE9 won't start; doesn't appear in control panel/programs to uninstall

Hello Kevin,

If you like, you could do a system restore using a restore point dated when IE9 was working properly to hopefully fix this.

Hope this helps,
Shawn

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RELEVANCY SCORE 68.4

Directed here from the "Am I infected?" forum. Topic referenced is here: http://www.bleepingcomputer.com/forums/topic461942.html ~ OBI recently got hit by the Live Security Platinum fake antivirus. I'm following the removal instructions listed here on the site. Thus far I downloaded and ran fixexec, and now I'm instructed to uninstall Live Security Platinum from Control Panel as if I were just uninstalling any other program.However, when I right-click on Live Security Platinum and select "Uninstall/Change", I get a quick waiting circle animation and then nothing. I've tried uninstalling a few other programs this way, and those were successful, but not the offending malware.I've ran fixexec again, RKill, and TDSSKiller as well, but to no avail. I was directed to run a scan with and ESET Online Scanner, and both are showing malware. Per the Preparation Guide, I also ran DeFogger and scans with DDS and GMER (see below and attached).I'm tempted to just run Malwarebytes and remove it that way, but I don't want to screw up my computer because I got impatient. Any assistance will be greatly appreciated! Here is the DDS log:.DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORKInternet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.5.1Run by Daniel Hoffman at 14:53:28 on 2012-07-22Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3893.2441 [GMT -10:00].SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.==... Read more

A:Cannot Uninstall Live Security Platinum from Control Panel

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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RELEVANCY SCORE 68.4

A bit frustrated here......I purchased a new version of Norton 360 to install into my laptop. When trying to install, the computer tells me I already have another variant of 360 installed, and I need to uninstall it before proceeding. So........into the control panel I go, click on Norton, click uninstall, and then, to my surprise, I get an error message: "the specified module could not be found". I search the entire computer for any symantec or Norton files, all which have been deleted, go back to the control panel, but there it still is, taunting me. I decided to try to install the new version, and it is still telling me to uninstall the old one. BUT IT"S NOT THERE!!! How do I remove this from the control panel? Do I need to do something with the registry files? HELLLLLPP!!

A:Removing An Item In The Control Panel/uninstall Programs

hi,,, i hate anything by norton,,, you have to have a fight with it to get it to leave,,,lol,,, here's a link,,, go to the manualy remove bit further down the page and follow the destructions,,,lol,,,,,,, good luck.http://www.pchell.com/virus/uninstallnorton.shtml

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RELEVANCY SCORE 68.4

I recently got hit by the Live Security Platinum fake antivirus. I'm following the removal instructions listed here on the site. Thus far I downloaded and ran fixexec, and now I'm instructed to uninstall Live Security Platinum from Control Panel as if I were just uninstalling any other program.

However, when I right-click on Live Security Platinum and select "Uninstall/Change", I get a quick waiting circle animation and then nothing. I've tried uninstalling a few other programs this way, and those were successful, but not the offending malware.

I've ran fixexec again and RKill as well, but to no avail. I'm tempted to just run Malwarebytes and remove it that way, but I don't want to screw up my computer because I got impatient. Any assistance will be greatly appreciated!

A:Cannot Uninstall Live Security Platinum from Control Panel

Boot into safemode with networkingDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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RELEVANCY SCORE 67.6

My computer was attacked the other day. I downloaded AVG Anti-Spyware, and it seems to have helped. But I cannot uninstall some strange programs and shortcuts that showed up on my desktop. I cannot access my control panel under my user account. I did some googling, and I eventually found my administrator account in safe mode, but when I login under safe mode, I cannot access the control panel using the administrator user account. I'm very upset.

I read your forum, and I downloaded HijackThis. Here is my Hijackthis file:

Logfile of HijackThis v1.99.1
Scan saved at 8:40:52 PM, on 9/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Cr... Read more

A:I cannot uninstall programs, I cannot access control panel or system administrator

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

A text file will appear onscreen, with results from the cleaning pr... Read more

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RELEVANCY SCORE 67.2

Hello,

I just installed a program which I thought is what I needed, but it turned out to be useless, and not only that, it actually seems to be a trojan horse or some kind, because I can not find it in the uninstall list on control panel.
I've also downloaded Revo Uninstaller, but that did not help.
I'm afraid it infected my Windows 8 machine with some sort of a virus.
Is there a way to delete that from my machine?

thank you!

A:Program not on the uninstall list

What is the program? Was it installed or is it a portable?

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