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Spectre x360 2016/2017 Power Noise

Q: Spectre x360 2016/2017 Power Noise

Hello All, There was one similar thread, but it seemed to be closed. When the power is plugged in on this new machine (7th Gen CPU / etc., but not the new model with the pen), there is a very faint static noise (possibly to the speakers). With the power disconnected it is not audible. Anyone else hear this? FYI, it can be heard when the system is in sleep - not just when it is on. It does not sound like "coil whine" - it could be bad grounding or something like that. R

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RELEVANCY SCORE 200
Preferred Solution: Spectre x360 2016/2017 Power Noise

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RELEVANCY SCORE 98.4

I have a brand new Spectre x360 (13-w023dx). When it's in sleep mode, the power LED blinks. What I am realizing is that when the power LED is illuminated during its blink cycle, I hear a high pitch tone.  It's super high pitch and hard to hear outside of a silent room, but still can be irritating.  I have seen other electronics in my life do this, but didn't know if it's a known issue or just mine. Also, if there's any potential of a BIOS adjustment that could fix it (perhaps changing the power going to the LED or something).  Thanks. [edit] I am realizing it only does this when plugged in/charging.  If I unplug it, the power LED still blinks in sleep mode, but there's no high pitch sound. Tried changing to a different wall outlet, just in case, but that didn't make any change. Still had the same high putch noise.

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RELEVANCY SCORE 87.6

If you have one of the new 2017 HP Spectre x360 with the stylus, either model number 13-AC013DX or 13-AC023DX or 15-BL012DX.....Have you experienced any battery drain when the device turned OFF completely?This was a known issue for the 2015 Spectre x360 and the late 2016 Spectre x360. It would drain about 1% every 2 hours when turned OFF. I had a late 2016 Spectre x360 that had that problem and I returned it because of that problem.There is a lot of topics about other people having the same problem. But its only for the 2015 and 2016 Spectre x360 models. I have not seen any one with a 2017 stylus model report it on here yet. So I wanted to check if anyone that has 1 of these experienced this?

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RELEVANCY SCORE 87.6

I saw that the new 2017 kaby lake spectre x360 was compatible with n-trig pens so I bought the surface pen (the one that comes with the new surface pro 4/surface book), I connected the pen via bluetooth however it wont write, the eraser button works and it lauches one note however it doesn't ink, amI missing any drivers? Why isn't it working?

A:Surface pen on new 2017 spectre x360

Hi, No, it won't work. No one can explain why, only NOT compatible. (a) I've tested HP stylus on MS Surface and it won't work.(b) I've tested HP stylus (same as above) on my loan HP Spectre x360 15" and it won't work I believe at this stage, no universal standard otherwise Belkin, Logitech .... would make heaps of them. Please check the following list which shows 3 HP styluses:      http://support.hp.com/au-en/document/c05166879 Stylus for Spectre x360 13-ac0xx is coming soon (still to be tested and probably firmware upgrade).    Please wait. Regards.

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RELEVANCY SCORE 87.6

I was lucky enough to buy one of the new Spectre X360 Ready to Ship model early, but the day after receiving it the Laptop started shutting off when lifted from the left side. It does not shut down when lifted with 2 hands or from the right side. Is also does not shut down when in the screen is rotated to put it in tablet mode. Only when held by left side only when screen is in normal laptop postion. Any thoughts. It's only 5 days old should I return it. Also it is hard to start back up. Need to due a hard reboot by holding power button in for 1 minute w/o AC adapter attached. Does it with and without AC adapter attached.

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RELEVANCY SCORE 87.6

Hi,I'd like to know if is possible to say when the Hp spectre x360 kaby lake model 2017 with display 15.6" will be distribuited in Italy, because actually is only avaible the 13.3" models.Tks very much.Best regards, Daniele RobertoITALIA

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RELEVANCY SCORE 86.8

i was thinking that if this laptop had 2 m.2 solts so that i could use intel octane drive in it

A:does hp spectre x360 2017 have two m.2 pcie solts?

But it does not. Only one

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RELEVANCY SCORE 86.8

Hi everyone, I would like to replace the built-in 1TB SSD in my Spectre x360 with a 2TB one (namely, Samsung MZ V6E2 S24 A450BW SSD 960 Evo Nvme) Two questions: 1. Is this possible at all? I mean, is the 2TB compatible with the M.2 slot inside my laptop?2. Is this something I can do myself without losing warranty? (I know how to do it, it's only that I don't want to open the laptop up myself if this automatically voids my warranty). Thanks! /Vjeko

A:Replace the built-in SSD in 2017 Spectre x360

Here is the Manual: Service Manual Yes it absolutely will support the 2 TB NVME M.2. (You must have robbed a bank to buy one).  The warranty will be fine as long as you cause no damage in the process. Good luck and post back results please.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 86.8

I own a 2017 HP Spectre x360 - 13t(7th Gen. Intel i7-7500U, 16GB RAM, 512GB SSD, FHD, Windows 10, Backlit) 2-in-1 13.3" Tablet Convertible Kaby Lake Touchscreen Bang & Olufsen Thunderbolt Laptop PC.I am looking for a hub usb-c that works with this laptop.Please advise. Thaanks

A:Find a compatible USB-C hub for 2017 HP Spectre x360 - 13t(7...

Hi, What do you mean "hub" ? Are you asking for one of the following one ?                 http://store.hp.com/us/en/mdp/docking-stations-142510--1 Regards.

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RELEVANCY SCORE 86.8

I am looking for the exact same item. Any luck yet? 

A:Re: Find a compatible USB-C hub for 2017 HP Spectre x360 - 1...

Hi, There are few of them on the following list, fully tested and supported by HP:    http://store.hp.com/us/en/mdp/docking-stations-142510--1 Regards.

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RELEVANCY SCORE 86.8

The display in the 2016 model of the HP Spectre x360 15 4K turned out not to be as advertised, and it is possible that they are using the same display in the new model. The 2016 HP Spectre x360 15 display used the RG/BW Pentile matrix to more or less "cheat" the ability to advertise as 4K UHD 3840x2160, without actually providing the full detail of the resolution. HP Spectre x360 15 false-4K demonstration HP Spectre x360 13 true-QHD demonstration (for comparison, 13.3" model's high res display is true) The new one could be using a completely different display, but given HP's track record with pentile I would say it is better to wait for reviews in order to confirm that. I will update this post or make a follow-up post once I am able to confirm the type of display used in this laptop.

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RELEVANCY SCORE 86.8

I need a definitive answer. Everywhere on the internet I have searched I haven't gotten one, is the new 2017 kaby lake model of the HP spectre x360 AC013DX, i7-5500 CPU compatible with an active stylus. If so is it compatible with the dell 750 AAGN active stylus? I have checked the compatibilty list however it says that it isn't compatible however I have seen useres reporting that it comes with a stylus and ebay sellers, multiple of them, saying that it is compatible with a stylus and one that even comes with one. HP has done a terrible job of the calirty of styluses and it has taken me over a month to try and get an answer but I haven't so I ask on here now. Somebody please clear this up for me. 

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RELEVANCY SCORE 86.8

Hi I've been looking for an extra spare charger for the HP Spectre x360 15in 2017 model.I travel between the US and Europe (mainland [Belgium]) a lot and would like a charger with EU plug so I don't need to work with extra convertors and whatnot. I've looked at the repair site but they only seem to show US plug models?Only way in Belgium to get any info is to contact a retailer. I've contacted a few but they don't seem to know either. If not for sale through HP, could a separate cable from power brick to plug work? So 3 point clover to EU type plug. I assume power is drawn through the brick so the cable itself shouldn't matter much. Thanks in advance!

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RELEVANCY SCORE 86.8

I was interested in the HP Spectre x360 15 (2017), but was hoping it supports 32GB of RAM.Does anyone know if the motherboard supports two 16GB chips? I know the processor does (and even the Envy x360 offers 32GB).

A:Does the new HP Spectre x360 15 (2017) support a RAM upgrade...

Hi, What is it ? Please use the following instructions to find out the model/product of the machine:  http://support.hp.com/us-en/document/c00033108Regards.

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RELEVANCY SCORE 85.6

Hello, just bought this brand new laptop 2 in 1. I know that the device comes with intel wireless and bluetooth. I am wondering if the device will support atpx? If not who can I talk to so we can get that going? Thanks.

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RELEVANCY SCORE 85.6

 Hello I recently bought the HP spectre x360 13-ac003na (in the UK) and love it. I would like to buy an extra charger for it and maybe a replacement for the stylus that came with it as I am bound to lose it at some point.  Charger:My model is apparently TPN-DA07 and says to replace with spare 860210-850 (see photo)I found this on the HP website: http://store.hp.com/UKStore/Merch/Product.aspx?id=V5Y26AA&opt=ABU&sel=ACC However this does not look identical and does not list the spectre x360 as a compatible product. Will it work?Pen:The pen that came in the box is shown in image below. As i understand it, this pen uses n-trig technology which is different to previous spectre models. I can't seem to find a similar stylus on the hp store. Any help would be appreciated. I want to give you more money HP but don't know how! Thank you Rob

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RELEVANCY SCORE 85.6

Purchased Spectre 15 X360 (2017 model) a few days. Machine does not shut down or sleep. within seconds of shut down or sleep, starts up again. On Shutdown : restarts within seconds.On Sleep : comes back to login screen. Closing the lid doesnt help either.  Only way to shut the PC is by hard shutdown by pressing the power button for a few seconds. talked to customer support for couple of days without any luck.Tried system restore, all possible power options, updated windows / hp packs. Purchased the system in US and since I am out of the country, unable to return. Would like to know if anyone else have faced similar problem with this laptop. Being a new model that started shipping last week, there will be only a few out there.

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RELEVANCY SCORE 85.2

Multiple pages on HP's website show the new x360 (Kaby Lake) being used with a stylus. I purchased an active stylus and after being unable to get it to work was told by tech support that the stylus is not supported with the new 13inch Spectre? Are the advertising pages on shop.hp.com incorrect or is there a stylus which works with the new Spectre? The footnotes say that not all hardware works with the Spectre however it seems to be pushing the envelope a little to show someone using the stylus, when apparently none work with this laptop?

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RELEVANCY SCORE 84.8

Hello. I've been having trackpad issues on my new 2017 Spectre x360 13-ac0xx unit for about two weeks now. Firstly, unlike other techies, I appreciate that the trackpad uses custom Synaptics drivers rather than Microsoft's standard precision touchpads. I've owned both a Surface Pro 4 (w/ type cover) and a Dell XPS 13, which I returned due to their horribly slow and janky Precision touchpads. And although HP has horrible quality control (this is my third Spectre x360 unit, which I recieved 2 weeks ago), I would really like this trackpad issue to be resolved. Ever since I have had the machine, the trackpad has been showing some erratic behavior (which I will describe below). PLEASE NOTE: this is profoundly irritating and I have been trying to troubleshoot this myself for the past few weeks. The previous two Spectre x360 units (bought from Best Buy) did not have this problem, but this third machine (ordered from HP.com) does. There seem to be 3 "separate" problems with the touchpad. The first is that the trackpad sometimes locks up and refuses to track my finger when I'm touching it. The cursor moves on screen only when I fully click-and-drag on the trackpad surface, but otherwise doesn't work. You can see what I mean here: https://youtu.be/idt4_OkkSMA The second problem is that at times, the right click zone expands over to the middle-to-top left side of the trackpad. So, when I try to press down and initiate a left-click, I get a right-click menu ... Read more

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RELEVANCY SCORE 84.8

Here's a video I made about this:https://www.youtube.com/watch?v=HYRJ3erCem4 Now question, does anyone else experience this issue? Were you able to fix it? How? Through all of the solutions I've found on this forum has been HP replacing the laptop in it's entirety. This seems to be a common problem since 2015 that has not been fixed. I've been able to pinpoint it down to the software: the synaptics drivers.

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RELEVANCY SCORE 84.8

Got my Spectre X360 15.6 2017 edition few days ago and immediately notice this very annoying issue. In short, the touch function is disabled for about 2 seconds after using the pen, which means everytime when you finish writing something with the pen, you have to wait for about 2 seconds before the touch screen responds to your finger input.  This is really annoying, it slows down my workflow dramatically. And I have never experienced this kind of issue before on any other devices using NTrig digitizer, and I have used a lot NTrig devices (Fujistu 550, HTC Flyer, Sony Vaio Duos, Vaio Flips, Microsoft Surfaces). But I did noticed similar issues on some Wacom AES devices like the Thinkpad Yoga 14. I do remember HP mentioned somewhere that the pen uses Universal Windows Pen protocol, Is this part of the new protocol? Anyway, please please please, HP! Fix this problem and release a firmware update ASAP, I really like the Spectre X360, You guys did a good job in general, but this is a deal breaker, I would hate to send it back.

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RELEVANCY SCORE 84.4

Hello, I have the following two questions: Will the new HP Spectre X360 (late 2016) be compatible with the LG UltraFine 5K Display which can only be connected via Thunderbolt 3? When will the HP Spectre X360 (late 2016) be available in the UK, seems to be available in the US and Germany already?  Thak you for your thoughts. J

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RELEVANCY SCORE 84.4

Hey everyoneI'm thinking about buying the new 13" Spectre x360Do you know of any HP or even third party usb C adapters that have HDMI and ethernet ports using only 1 usb C port? If its possible to also have a usb C charging port and/or other connections on the adapter as well that would be even better. Also does anyone knows how to tell if a certain adapter I find online is compatible with this laptop?

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RELEVANCY SCORE 84

Just bought the new 4k 13 inch spectre x360. So far it has been great, except that I am getting nowhere near the advertised battery life. I have already researched these forums, and read the tips located here - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c00596784 - and here (translated from Spanish to English) - http://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Consejos-de-mantenimiento-de-Bater%... - and nothing has helped.  In just 2 hours of up time with the screen set to 50% or less, I reached 20% battery remaining. This was only with web browsing and some office processses such as email and Microsoft Word. Do I have a bad battery, or is the battery life overall just not as good (or even close to) advertised? The laptop is less than 30 days old. 

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RELEVANCY SCORE 83.6

I recently bought the 2016 version of the HP Spectre x360, and I'm trying to look for an active stylus to use for it, specifically for the palm rejection. My problem is that I've been finding very conflicting information on its compatibility. Some say that it is compatible with only the HP Active Stylus, others say that a Dell stylus works, and others say that the stylus compatibility was removed completely in the 2016 model. (To make it even more confusing, there is even a reddit page claiming the problem only comes from a faulty firmware installer.) Tl;dr: What active styluses are compatible with the 2016 model of the HP Spectre x360? (Or has that functionality been removed completely?) Thanks so much, any replies are greatly appreciated

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RELEVANCY SCORE 83.6

Can the HP Spectre X360 7th Gen i7 LATE 2016 Support a 4K External Monitor/HDTV at 60 HZ? If so, exactly what Cable or Adapter & Cabe is required? Is there an HDMI (not Display Port) based solution for HDTV's? Thanks in advance.  Murray

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RELEVANCY SCORE 83.6

Hello,I am looking for a compatible USB-C Multiport Adapater/Dongle for my 2016 HP Spectre x360 (Kaby Lake). I'm looking at 3 options I found: 1. Dell: USB Type C to HDMI/VGA/Ethernet/USB Adapter (Model # 470-ABQN)2. Apple: USB-C Digital AV Multiport Adapter (Model # MJ1K2AM/A)3. Cable Matters: USB-C to HDMI / VGA / Ethernet / USB Multiport 4K UHD Adapter (Thunderbolt 3 Port Compatible) [Model # 201014-BLK] Has anyone used any of them with the Spectre x360? Would appreciate any positive/negative experience. Thanks,Jack

A:Compatible USB-C adapter for 2016 Spectre x360

Hi, HP may have produce few other adapters at a later date. Please wait or try the following fully tested and supported adapters:               http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-1058ENW.pdf Regards.

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RELEVANCY SCORE 82.8

So I just  bought myself a Spectre x360 (13 inch, 8gb ram, 256 gb ssd, i5- 7200) a few days ago. Now the problem is that it makes an annoying electric like buzzing noise all the time. Watching a youtube video, scrolling a website or moving the mouse over any website, app or anything like that triggers it really.  From the research I did I believe it's coal whine. I found a few other with similar problems. For example: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Noise/td-p/5107394 Found this solution but it can't be applied anymore since we can't acces the cpu c4 function in the BIOS http://support.hp.com/us-en/document/c00965412 This noise is what I am talking about: https://www.youtube.com/watch?v=nIrkcDZn1G8 Anyhow, is this annyoing noise a case for every HP notebook, every x360? Or just a few? 

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RELEVANCY SCORE 82.8

I just got a new Spectre x360 13 (13-w023dx) and I am having the exact same buzzing noise as described in the video. This is crazy and ridiculous for a supposedly top of the line laptop. Is HP monitoring this thread and is there a proper fix ? 

A:Re: Spectre x360 noise

Fix it by return two of them... QC is awful... You can also turn off the GPU but your laptop will be useless. 

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RELEVANCY SCORE 82.8

Hello, I just picked up a refurbished HP Spectre X360, and I have a question about the fan noise. My fan makes a whistling sound when it picks up speed.  It's normally not on, and only cranks under heavy load, but there's definitely a whistle.  I'm just wondering if this is normal or not.  I have the opportunity to return this unit if it's not normal, but so far it works really well.  I have no problem with "whooshing" or air blowing, but the whistle kind of stinks to hear. Any thoughts?

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RELEVANCY SCORE 82.8

So I just  bought myself a Spectre x360 (13 inch, 8gb ram, 256 gb ssd, i5- 7200) a few days ago. Now the problem is that it makes an annoying electric like buzzing noise all the time. Watching a youtube video, scrolling a website or moving the mouse over any website, app or anything like that triggers it really.  From the research I did I believe it's coal whine. I found a few other with similar problems. For example: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Noise/td-p/5107394 Found this solution but it can't be applied anymore since we can't acces the cpu c4 function in the BIOS http://support.hp.com/us-en/document/c00965412 This noise is what I am talking about: https://www.youtube.com/watch?v=nIrkcDZn1G8 Anyhow, is this annyoing noise a case for every HP notebook, every x360? Or just a few? 

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RELEVANCY SCORE 82.8

Hello, I just got this computer as a gift. Its intended use is for school. The dual tablet/laptop nature of the product seemed like it would be perfect for school/note taking. I am looking to use a stylus or 'active pen' of some sort for precise note taking (e.g., on one-note). From what I have seen there seems to be no consensus online about whether or not this model is compatible with the active pen. The sales rep who sold this computer said it was compatible but everything I see online suggests otherwise. Many say that the 2016 version is no longer supporting this function--or that to make it work, you must "extract the .bit file," I wouldn't know how to go about doing that. This function is the primary reason for getting this laptop, and I may have to return it if the function is not available. Before I buy any product, I would like a definitive answer. Do these types of stylus's work with this specific product?  If yes, which product(s) should I look into getting that are promised to work? If not, are there any *specific* steps I need to take to make an active stylus work?  I look forward to hearing a response from the community. I will be very dissapoited if I am told a specific pen works, and I purchace it and it does not work. I would prefer not to have to return this laptop, and I would prefer it not be to late for me to do so if I recieve a run-around. Thanks,Happy Holidays.

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RELEVANCY SCORE 82.8

Hello! I just got a Refurbished HP Spectre X360 (late 2016 model) with 512 GB and 16 GB RAM. I love it! The fan is quiet enough, and the keyboard is fantastic. I was choosing between this laptop and the Dell XPS 13, and I'm so glad I chose it.  I do, however, have one small problem. There are some stuck pixels on the screen, and when I gently press them with a pencil (coated with a microfiber cloth), they move! They jump a few pixels to the left or right. I've fixed stuck pixels before with UD Pixel and with the physical nudge, but I've never seen anything like this! Is there anything I can do? While you're at it, do you have any other recommendations for using this new PC? Much appreciated,  Casey

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RELEVANCY SCORE 82.8

Hello, As I've learned the "NEW" 2016 HP Spectre x360 13-w000 (Kaby Lake) does not have a digitizer built-in and thus does not support any Active Pen/Stylus. The only option available is to use some capacitive one. I have a Wacom Bamboo Stylus which performs horribly on my x360. Do you guys have any good suggestion for such a capacitive stylus, which is precise enough for occational note-taking, document marking, etc? Thanks!

A:Stylus for HP Spectre x360 (2016 - Kaby Lake)

Hello crackjackx,  Please go through the below compatibility list : http://support.hp.com/au-en/document/c05166879  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 82.8

can anyone please say about my question "do hp spectre x360 2016 with i7 7th generation intel processors are capable of stylus or active pen " i want to buy the new geneartion spectre x 360

A:do hp spectre x360 2016 with i7 7th generation intel process...

Hi, Please check the following table:          http://support.hp.com/au-en/document/c05166879 Regards.

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RELEVANCY SCORE 82

Purchased an HP Spectre X360 512ssd, 16gb a few weeks ago.  Model 13-W0xx.  Really like it! Is it worth it to get an HP Care Pack?  This is my first HP laptop.  I've had Dell and Lenovo prior to this. Also..which one? In my HP Support Assistant, it recommends an HP 2 Year w/Accidental Care, #U9ED4A for around $60. When I go to the HP Care Pack web-site, though, they list three plans specifically for the Spectre, that range from $170-190 for 2 years or 3 years (example: U9EE2A). Obviously, $60 seems like a better deal, and I was assuming that the HP Support Assistant on my laptop would be recommended the correct plan, but it seems like it could be wrong. Also, I heard that if you don't use it, they refund the price of the plan.   Anyone try that?  Have they really refunded you?    

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RELEVANCY SCORE 82

Can you tell  me  how you disabled  fast boot ? I was able to disable   usb charging VIA BIOS but found  no  option (or dont know where) to  disable fast boost ...  I hoever did see an  option to 'Turn on fast startup"  in  the Power options , is that it ? I just bought this super expensive machine 2 days ago and am really disappointed to see this battery drain issue ... hope your 2  suggestions will work out for me  ... 

A:Re: Battery Drains While Shut Down (Spectre x360 Late 2016)

Hi,Yes they is what you've to disable: https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.htmlYou could take a look at this, if it helps:https://support.hp.com/in-en/document/c01297640Battery usage: https://www.tenforums.com/tutorials/3297-generate-battery-usage-report-windows-10-a.htmlhttp://m.wikihow.com/Maximize-HP-Laptop-Battery-Lifehttp://in.pcmag.com/laptops/53729/feature/9-tips-for-longer-laptop-battery-lifeRegardsVisruth

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RELEVANCY SCORE 82

Didn't know where to post this so this was my alternative. I bought my Spectre x360 about two days ago brand new. It seems like a lot of people have the same problem as I do. While the computer is shut down (not hibernating, not sleeping), I will lose about 5-6% every eight hours while off. Battery does not lose charge THAT quickly. I've run the battery health check and everything is okay. I would assume so since this laptop is brand new. Why will HP not take responsibility over this issue? Every single thread I've been in, offer no real solution for this. I will end up returning this product if there is no solution and I hope those who have the same issue do too. When you pay 1,500 dollars for a laptop, you have high expectations for the product so why does this type of issue exist? Upvote so HP knows that they have a problem on their hands or they'll end up sweeping this under the carpet again. Hold them accountable.

A:Battery Drains While Shut Down (Spectre x360 Late 2016)

Hi @Ydan13, Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I came across your post and wanted to assist you. As I understand the laptops battery is discharging while it's in a shutdown state and you need assistance in resolving this concern, I have a few suggestions for you, You will need to Understand Lithium-Ion and Smart Battery Technology: Click here for details Checking the Status of the Battery using the HP Battery Check it?s a utility in HP Support Assistant that provides a simple but accurate test results for the battery. The maximum capacity of all batteries decreases with time and use. Loss of battery capacity varies with product configuration and usage, including but not limited to product model, applications running, power management settings, and product features. The battery warranty covers defects in materials or workmanship that result in failure; it does not cover natural deterioration of battery capacity. To determine if a battery has had a warranted failure, you may need to run additional diagnostics. To get the latest version of the HP Battery Check, download and install HP Support Assistant Remember that each time a battery is discharged and recharged, its useful life is shortened. To maximize battery life, charge it fully, and then remove it from the notebook while using AC power. Only use the battery when AC power is not avai... Read more

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RELEVANCY SCORE 82

 Charging is through USB-C port.Has anyone out there figured out how to charge fom an external battery? (e.g. RavPowerRP-PB14)

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RELEVANCY SCORE 82

Hello,I recently purchased a new 2016 model Spectre x360 (PN X7V20UA). It came running Windows 10 1511, and I would like it to be running 1607 (Anniversary Update). However, the update to 1607 is not being offered inside of Windows Update. I've installed everything that was available, include today's November patch releases, to no avail. Windows Update shows "Your device is up to date." This link http://arstechnica.com/gadgets/2016/10/hps-new-spectre-x360-is-probably-the-best-pc-laptop-around/ says that the 1607 update is being blocked on this model temporarily due to driver compatability issues. I tried to get confirmation from HP twitter support about if this was true or not, but wasn't able to get much help. Can someone please confim this?

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RELEVANCY SCORE 82

Aside from the below trackpad issues, coil whine and fan that likes to spin up even when doing basic tasks, I quite like the new Spectre x360. Issue 1: When using the entire trackpad as a click, the cursor will sometimes move just before I actually click down, which is something I never experienced on my MacBook Air's trackpad. This results in either missing what I originally wanted to click, or clicking on something entirely different. Issue 2: Two-finger scrolling doesn't work in the bottom 20% of the trackpad. I can use two fingers in that area, but scrolling won't actually start until I get towards the middle of the trackpad. So, until I hit that area, it'll just be single-finger pointing. Given the trackpad's wider than it is tall, this can become a problem. I tried messing around with the dated-looking Synaptics settings program, but couldn't get anything to help. Maybe it'll get better with time on its own? Otherwise, hopefully software updates will fix it...

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RELEVANCY SCORE 82

Hello, I recieved by HP Spectre x360 13 inch late 2016 around the end of December 2016.  Ever since I unpackaged and opened the laptop I've noticed a very annoying thing that was happening while the laptop was off...the battery life was magically draining down 1-10% a day ! Which is astounding becasue being a previously laptop owner (macbook) I've never experienced such problem.   Is it a hardware issue or software issue ? Please help.  

A:HP Spectre x360 Late 2016 Battery Draining while turned off

Hi @jerrbare, how do you do ? Please, use the HP Support Assistant and realize a general update (bios, firmwares and drivers):http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl... And... Realize the step by step of document below: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/rs-en/document/c04700771 I hope that helps !Can I ask you a favor ?If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.Have a nice week !Im a volunteer in the HP Forum !  

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RELEVANCY SCORE 82

Have seen a couple threads on this problem but can't find if there has been a resolution. Already returned one system due to the hissing noise and this second one has it as well. System is the six gen i7. Any pointers to resolving this annoyance appreciated. TIA.

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RELEVANCY SCORE 80.8

I was noticing severe battery drain on my one month old spectre x360 i7 7500 ssd 512 GB variant. the laptop was taking more than 3 hours to charge and the charge was not holding for more than two and half hours for normal web browsing. It was also discharging at an unacceptable pace while completely turned off. I had updated my BIOS firmware to F.10 and also applied the Sphinx fix as described [url ="http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP...] in post 79 by Senchronize. However, the problem persisted. I decided to do a complete factory reset. Backed up my data and created a USB recovery using the HP support assistant software. However, while applying the factory reset, after the formatting of hard drive stage was completed the programmed returned an errors message "HP recovery manager failed error code=0xEFFFFF23". I tried doing it again and it would return the same error. I did a hardware diagnosis from BIOS and it does nothing. Tried loading a fresh Operating system through an OS bootable USB. The system prepares for install. But when it is ready it install, it fails to see any hard drive at all. I checked the HP support page for this machine to find if there is a SSD driver that I can load during the OS installation. However, I couldn't find the SSD drivers associated with this machine. I bought this machine in USA and currently in India. Will not be going back for few months. I wonder if the warranty will be ava... Read more

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RELEVANCY SCORE 80.8

HelloI'm using the new HP Spectre x360 laptop and I'm experiencing an annoying issues. Whenever I connect the charger there is a "metallic" noise from the laptop. In a quiet room there is no problem hearing it. Almost sounds like an old mechanical hard drive but more metallic and high pith. I only hear this when the charger is connected I had the laptop replaced by this but still have the same issues. I have three different original power adapters and I have the same issue with all of them. I have also tried to disable the keyboard baclighting since I read that could cause issues previously. I don't really want to send this one back too since I think that the third laptop will have the same issue. Mst be others noticing this? Any solution, workaround or clue what is causing this? Best regardsJohan

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RELEVANCY SCORE 80.8

I bought this computer about a month and a half ago and today I noticed it started doing a weird clicking noise (I had this happen before with the speakers on an other hp computer on Linux. They later broke). This sound is completely new because I've been working from home the last couple of weeks and I never heard it before. I could hear the fan starting, but never this sound.I can't seem to be able to trigger it, so I can't really figure out what it is. I first thought it was everytime I got a notification on Hangouts (sound related) but it is not always. Then I thought it was a processing related issue, maybe the fan was coming on and something got loose in the computer, but the fan just started (loudly) and there was no clicking sound. Anybody has any idea what it is and how to proceed? Ps: I can also hear a whirring/scratching sound when I put my ear close to the top left corner, but the clicking sound seems to come from the bottom right. Maybe they are related? 

A:HP Spectre x360 with weird clicking noise

I also have a Spectre X360 that makes noises, but I don't think they're the clicking yours makes. Sometimes, when the fan first engages, there is a very quiet click, before it ramps up. Then there is the constant buzzing/crackling that you mentioned, and this has been discussed at length here: http://h30434.www3.hp.com/t5/Notebook-Hardware/Spectre-x360-Noise/td-p/5107394 with no proper solution as yet. It sounds like your clicking is a different sound, and since the only moving part in the machine is the fan, nothing else should really be making audible sounds (unless you have sound playing through the speakers). The crackling/buzzing mentioned is due to power management circuitry for the processor, and the noise is barely audible. If your clicking is loud enough to be heard during regular use, then my thoughts would be that its the fan, something in the fan, or the speakers. Do you hear anything if you shake the machine?

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