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Explorer.exe Crashes when Opening System Properties. Random Shutdowns

Q: Explorer.exe Crashes when Opening System Properties. Random Shutdowns

The Explorer.exe issues only just started after doing all the windows updates, was like 160 odd updates. It also happened at the same time i could no longer open Java Games or Steam. Steam just closed itself, Java games come up with the java binary stopped working
I had issues before with Random Bluescreens when gaming, I reinstalled SP1 and they sort of stopped for awhile. Now the PC just randomly, Completly shutdown. When restarting i don't get an error like i was before but making it impossible to play anything. I ran Malware Bytes and Sophos Virus removal tool along with a few other different antivirus, All came back clean. Used the Sfc scanner and it came back with no problems

RELEVANCY SCORE 200
Preferred Solution: Explorer.exe Crashes when Opening System Properties. Random Shutdowns

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Explorer.exe Crashes when Opening System Properties. Random Shutdowns

Could you fill out your system specs so that we have an idea of what kind of hardware we're looking at? It will make it easier to help you.

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RELEVANCY SCORE 100.8

Hi There
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available...... Any Ideas ???

A:Windows Explorer crashes while opening System Properties

Try removing the update and see what happens.

Maybe take the time and fill in your system specs as well.

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RELEVANCY SCORE 73.2

Hi,
I am facing an issue. On Exchange server, whenever I open Internet Explorer- the server restarts. This happens every time. Can some one please help me out. what causing this restart? OS version 1607.

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RELEVANCY SCORE 72.4

Hi. I have a problem and the issue is that when I open Control Panel and click System, Windows Explorer crashes. I have searched online and tried a few solutions but none have worked. Please help if you can. Let me know if you need any additional info from me.
 

A:Windows Explorer Crashes when opening system from Control Panel

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RELEVANCY SCORE 72

Logs - NAME-Thu_04_14_2016_172835_04.zip - I've had this Alienware laptop for about a year now, and it started to crash at random intervals throughout the day around 3 months ago. It runs windows 8.1 and works perfectly (other then the crashes). When it crashes it does not give me a BSOD, but rather just goes to the colored 'Shutting down' screen before shutting down. I've been running it in Safe Mode with networking and it doesn't seem to crash during that, so I don't think it's software. I ran the log collector program in Safe Mode with networking, I hope that doesn't mess with anything. Thanks.

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RELEVANCY SCORE 72

For the past month, my laptop has been shutting down/crashing randomly. It would just go black while I'm working, and when I start it up it would be a fresh start and not a resume (like sleep or hibernate).
I thought it might be an overheating fan but that seems unlikely since I have a cooling pad, and the laptop doesn't feel too hot. But nonetheless, I tried my best to clean the fans. Didn't work.
Maybe it's the battery because I noticed the shutdowns would happen whenever it was unplugged/on battery. I tried troubleshooting, did sfcscan and DISM, didn't seem to help. But it seems strange because these shutdowns started happening frequently very suddenly just as this February started. I'd assume problems would start out slow and gradually get worse. (The way I charge my laptop I simply charge it all the way to 100%, unplug, and then plug when it's low)
Another culprit seems to be Windows 10 update. Recently, I rolled back an update in an attempt to fix it, and things seem to be fine for a week before another update was automatically installed just today. Shortly after I unplugged my laptop after charging, it shutdown like usual. So now I've rolled back those updates to see if that fixes it. Maybe it was just a coincidence but it would be great if anyone would provide some advice. Thanks.

Also attached energy report.pdf just in case it's useful.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 1... Read more

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RELEVANCY SCORE 70.4

I originally posted a topic about this in the BSOD Help Section here: BSOD with error 0x00000116 accompanied by display driver crashes. Unfortunately, no one has responded in about a week and the issue remains, although it no longer causes BSODs, so I am starting a new topic here.

Basically, for the past few weeks, I have experience an unbelievable amount of graphics card/driver crashes. My graphics card is an nVidia GeForce GTX 580M in an Alienware M17x R3 laptop. Originally, the screen would black out and recover with the OS giving me a message saying that the driver crashed and recovered successfully. The extremely odd thing about the crashes is that they aren't caused by anything in particular and can happen within 2 minutes of each other or take hours or even days. The crashes seemed to happen in repeat bursts once it crashed once, then not again for hours. I've gone through extensive testing and attempts to fix the issue, but nothing yet. It is likely hardware at this point, but I'd still like to be sure.

I've un-installed, re-installed and upgraded my drivers multiple times with no success. Most recently, I installed the original drivers for my card provided by Dell and then let Windows upgrade the drivers to 331.82. No drivers prevented the crashes. I updated my VBIOS to the most recent version as well with no luck. I've cleaned and scanned my computer with multiple anti-virus and spy/adware removal programs. Rebooting the computer with a clean boot still has c... Read more

A:Graphics Card random shutdowns and crashes

From my experience you can't do much to solve issues like this. I once RMA'd a GTX 280 four times, with a similar problem as yours, until they decided to just give me a different card. Although that may be difficult to do since you have a laptop. Would the Alienware happen to be under warranty? You may be able to contact them for support even if it's not under warranty.

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RELEVANCY SCORE 66.4

Problem: Computer shuts down completely at seemingly random times without error mesages. Blank screen, no cusor. By "shutdown" I mean totally off, the restart button does not work, need to use start button.
Symptoms: Shutdowns occur when/on
- startup, get a motherboard company's (XFX) splash screen then shutdown
- get past splash and into POST/BIOS log screens then shutdown
- get past bios log, opens in safe mode then shuts down before any choices are made
- gets to screen allowing selection of safe modes or normal windows boot, either choice results in shut down
- On rare occasions I can get into safe mode for a bit then shuts down
- on very rare occasions windows 7 starts then shuts down at random spots after about 1-2 minutes or less.
- I seem to progress farther into the boot process if I pull the AC plug and plug it back in.
.
When it started: I upgraded from Vista 64 to Windows 7. All went well until I was testing if some older games would run. Part way into Half-Life 2, Episode 2 then the system shut down (that may not be related to the game though as Neverwinter Nights 2 MOB worked just fine). My Vista 64 had worked perfecty for over a year.

What I have tried (other than unpluging AC and replugging)
- Tried to make some memory and CPU speed/clock changes on the few times I could access setup before shutdown.
- Uninstalled non-compatibles
- Drivers are up to date.

My Rig:
Chasis: Thermaltake, Full Tower, 1000W, Liquid Cooled
Motherboard: XFX nForce Ultra ... Read more

A:Random System Shutdowns

First...

Are you by chance Overclocking? How is the heat dissipation in the case? Have you updated your BIOS lately?

It could also be an issue with your PSU

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RELEVANCY SCORE 66.4

I have a W2K SP4 system that is shutting itself down. I have a nightly AVG scan and have run a Bitdefender scan, but nothing is coming up. I can't see any hardware issues that could be related to this, so I have created a Hijackthis log to see if there is something I am missing. Log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:59:48 PM, on 4/9/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Research In Motion\BlackBerry\... Read more

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RELEVANCY SCORE 66.4

Hi all,

I'm having this really bizarre problem that only started today. For the second time today, my PC randomly shut off for no reason. There was no error, no BSOD, and no minidump crash log. The only thing I can find on my system about the problem was simply that the system unexpectedly shut down.

When it happened both times, my PC was completely at idle. The first time I had Chrome web browser up and the system shut down while I was away. The second time that just happened I had literally NO programs up. The PC was just sitting at desktop.

I'm not 100% positive that it's not a problem with the electricity in my house, though I know for sure that not all the power in the house was effected because an alarm clock that is plugged into a different outlet did not shut off. So if it is an issue with electricity in my house, it would only affect the outlet that my PC is plugged in to.

If it's not my house, what could cause a problem like this?

Here are my system specs:
Windows 7 Ultimate 64 bit
Intel i7 930 2.8 ghz (stock clock)
GTX 260 896 MB graphics
6 GB ADATA DDR3 RAM
Hamachi 1 TB HD
Rosewill 600W PSU

A:Random System Shutdowns!

Maybe it's a problem with your computers power supply.

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RELEVANCY SCORE 66

A recent problem that I have experienced is that, everytime I try to open certain control panel options a window opens, then closes just as quickly. It does this everytime I try to open these control panel items:

Autoplay
Backup and Restore Centre
Default Programs
Ease of Access Centre
Network and Sharing Centre
Parental Controls
Performance Information and Tools
Personalization
Power Options
Speech Recognition Centre
System
User Accounts
Welcome Centre
Windows Anytime Upgrade
Windows Sideshow
Windows Update

To fix this problem I have already tried:

Rebooting the computer
Virus Scan
System Restore (I used my Vista disc for this one as I can't open the Backup and Restore Centre on my computer at the moment).

These methods have been ineffectual.

The most recently I used any of the services listed above was Monday April 20 on which I used the Network and Sharing Centre. I first noticed the problem yesterday (Thursday April 24), after I fixed a startup issue using "Startup Repair" (found on the vista disc) I tried to open system properties to no avail.

My current system:

OS: Windows Vista Home Premium 64bit
CPU: Intel Quad Core 6600 @ 2.6GHz
RAM: 4GB DDR2 @ 800MHz
More details available on request.

Please could someone help me solve this problem?

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RELEVANCY SCORE 66

Whenever I right-click on an mp3 or wma file and choose "properties", it causes explorer.exe to have an error and I have to restart it from Task Manager. I renamed the files to mp2, mpeg, and wav and there was no longer this problem. Do you know what's happening??? Also, my mp3 files are being "modified" without me doing anything. No content seems to be changed but according to Windows it is still modified, which is bothersome when I want to only access my most recent songs. What's happening with my music????
 

A:Explorer.exe crashes whenever I try to access the properties of MP3 or WMA

Might as well start with the basics, Anti-virus check and Ad-aware.
 

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RELEVANCY SCORE 65.2

Quite a bizarre one - every time I try to view the properties of any file or folder, I'm met with:

"Explorer.exe - Application Error

The instruction at "0x02e1415b" referenced at "0x000000000". The momory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program"

Has anyone even encountered this before? Searching the forums produced nothing.

Thank you very much for your time and effort - it's well appreciated.

A:Explorer Crashes on loading Properties Window

Quote:





Originally Posted by JohnnyUK


Quite a bizarre one - every time I try to view the properties of any file or folder, I'm met with:

"Explorer.exe - Application Error

The instruction at "0x02e1415b" referenced at "0x000000000". The momory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program"

Has anyone even encountered this before? Searching the forums produced nothing.

Thank you very much for your time and effort - it's well appreciated.




Hi JohnnyUK have you seen this http://www.microsoft.com/resources/d...d_stp_hwpg.asp give it a shot. Also take a look at this http://www.microsoft.com/resources/d...d_stp_hwpg.asp.

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RELEVANCY SCORE 65.2

I have had an on going issues with Vista crashing and then restart, some times it does it so quick that I hardly notice it because it was just the OS restarting not the computer rebooting. The how and why Vista would restart was unknown though I do remember a couple of times I would get a media player error but that was not consistant.

However, now the error is consistant and I can replicate it. On certain files, when I would RIGHT Click on the file to look their property Vista will crash and after scanning itself, restart up. At first I have not paid attention to the files in question but today I noticed that when I went to look at the properties for Gas Powered Games' Dungeon Siege 2, because it crashes every time I try to start it (I just reinstalled the game yesterday and while I ran into an online issue, was able to play the single player version fine but today when I tried to start the game it won't start and crashes).

I did two searches under Vista restarting and Vista restarting when Right Clicking properties and after reading the 75 results, there were a few threads that had very similar issues but they were locked and none of them had an answer.

So, let's try it again, anyone got a clue about this issue?

My system is an ACER, that I keep updated with Microsoft Update and protected by AVG as well as the Microsoft utilities.

A:Explorer Crashes and then restarts when Right Click on Properties

Are you sure its not just Windows Explorer crashing? I don't see how the OS could restart but not the computer. Try typing sfc /scannow into your start menu. This will check you system files and repair them if they are indeed damaged.

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RELEVANCY SCORE 65.2

When I right-click a drive and select 'properties' in Windows Explorer, it crashes. It doesn't matter what the drive is (flash, external, internal)..

Can I fix this?

A:Windows Explorer crashes on drive 'properties'

3dpiper,
Now that is a new one to me.

When I find something that strange on a person's computer, then I run MalwareBytes and Microsoft Security Essentials.

Alghough you might want to try running SFC /SCANNOW from an elevated command prompt.

Keep running SFC until you get a clean bill of health from the program.

Here are a link:
SFC /SCANNOW Command - System File Checker

And here is a how-to:
________________________________________
ANTI-VIRUS - VIRUS and MALWARE REMOVAL / PROTECTION
1. Download MalwareBytes. Malwarebytes Malwarebytes
2. Disconnect from the Internet.
3. Disable your present antivirus software and firewall.
4. Remove your present antivirus software and firewall.
5. Install and run the MalwareBytes Quick Scan (remove any bad guys). 3min 29secs on my laptop.
6. Reconnect to Internet.
7. Update MalwareBytes.
8. Run malwarebytes quick scan again.(remove any bad guys). 3min 38secs on my laptop.
9. Run MalwareBytes full scan. 16min 8secs on my laptop. With large,full disk ~2hours.
A. Disable your present antivirus software and firewall
B. Remove your present antivirus software
C. Download Microsoft Security Essentials.
http://www.microsoft.com/security_essentials/
D. Run Microsoft Security Essentials. Quick Scan - ~8 min on my laptop.
E. Run Microsoft Security Essentials. Full Scan - ~ 1hr 50 min on my laptop.
Now I advise you to uninstall MalwareBytes and only install again when and if you need it.
Why?, you ask. Leaving Ma... Read more

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RELEVANCY SCORE 64.8

I am trying to help out a friend with her Compaq Presario laptop. She complained that she could not use the computer because the screen would go completely white after the POST screen.

I attempted to diagnose the problem by running a Knoppix live cd to see if the problem was coming from the Windows OS or hardware. Usually, the screen will show Knoppix loading and then go black randomly before the GUI comes up. At times, the screen will go black or blue, no error messages, just hangs. I did get the Knoppix GUI to load during one of these attempts, but the computer is also shutting off at random, which may be due to overheating, as I noticed the fan was running continuously and the laptop is rather warm. I am able to get into the BIOS, and ran a memory test and hard drive test both of which passed. The monitor is fine when in the BIOS (no black or white screens). I've also tried using an Ubuntu cd (which I have used successfully on my own system) that will not load and causes the screen to flash and flicker.

I also got a c000021A stop error and a page fault in non-paged area stop error at one time, along with a CMOS bad checksum error. The blank screens usually occur very soon after startup; however, there have been a couple of times where I was able to get into Windows safe mode long enough to see that under device manager there was an exclamation point under "Coprocessors". I installed the proper chipset drivers to correct that problem, but the blank screen... Read more

A:Random blank screens and system shutdowns-need help!

Have you tried going to HP's website and putting in the computer model. This will take you to a page that has all the info on the model, updated firmware, and so on.

Here is your model I think - online it says cq50-215NR but you have C250

http://h10025.www1.hp.com/ewfrf/wc/...link=ot_we/prodlink/en_us/3795238/loc:0&cc=us

Their forum or tech support might have similar problem listed in their database.

My old shuttle computer had trouble installing the factory install disk but it turned out to be a RAM problem.

My current HP came with Vista and came with a free upgrade to Windows 7. I made system disk for the Vista OS but they were bad when I tried them. You can most likely order system disk from the HP site. The system disk for my computer cost 15 dollars and they arrived in 3 days. How old is the computer, I am surprised it did not come with a free upgrade offer.

There are other system utilities out there BART PE and UltimateBootCD, it was free download last I tried, but I don't think it is anymore. As far as I know Knoppix is a reliable way to test stuff. As you said when you start in safe mode there is an explanation point there, perhaps letting the computer cool for an hour or two then try to get to the control panel again and see what it says is causing it. You tried the chipset driver, so it is definitely leaning to hardware.
 

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RELEVANCY SCORE 64.8

Hey,

So about 3 months ago, I upgraded my video card from a GeForce 7600GS to an ATI HD3850, as well as added a second 1GB DIMM of DDR2-667 RAM to my system.

My current system:

Intel Core 2 Duo e6300
Asus P5K-MX
ATI HD3850 512MB
2GB Kingston ValueRAM - DDR667
Windows XP Pro - SP2

Since then, I've had problems with both program client shutdowns (generally a game / video player) as well as full system shutdowns. At first, I thought it was a bad RAM DIMM, so I ran MemTest86, and it showed everything as okay. I then thought it might be a PSU issue, as the case I have came with a 300W PSU... so I replaced it with a 500W one. But it didn't fix either issues. I recently disabled the automatic restart function on Windows XP so I could see the shutdown errors, and it came up with an error with "atkdisp" and a more elaborate one involving "bravo.sys".

My thoughts were to change the ATI drivers, and get rid of the ASUS 'enhanced' drivers (as I read that the atkdisp problem can be related to the Asus Smart Doctor program.), but I've tried removing all ASUS specific programs, as well as trying several ATI patches (versions 7.12 - 8.6) as well as the 7.12 Omega drivers patch.... and it's still happening.

The game crashes happen most often under load, it seems, as it generally happens when I load a city in WoW, but not in instances, as much. And it will start and run Mass Effect on high settings and look fine, and then just crash within 5 min... Read more

A:Random System Shutdowns / Program Crashing

what brand is the psu even if it top quality it's a bit low
what does the bios list for tempretures and voltages

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RELEVANCY SCORE 64.8

Hello everyone.

I have been unable to view the properties of certain files. Whenever I select the file, right-click, and select Properties, Windows Explorer crashes and restarts. The same thing happens when I try to select Properties through the Organize menu dropdown.

I found a couple of relevant threads in this forum, but they don't seem to have been resolved:

http://www.sevenforums.com/general-d...ties-file.html
Right Click Properties Crash

My issue is more similar to the first thread. It is only files, not folders or drives. And it is only certain types of files; the affected file types seem to be video files in general, while all other file types seem OK, although mp3 files seem to be a mixture of both (some works and some fails).

Anyway, I have tried all 4 methods provided by Sir George in the first thread. My graphic drivers are up to date, the sfc/scan came up clean (screenshot 1), the Microsoft Safety Scanner came up clean (screenshot 2), and the problem persisted after booting in safe mode, as well as after a clean boot.





I have even scanned and fixed the registry using AVG PC TuneUp, turned off the Data Execution Prevention (DEP) feature, and scanned the hard drives for errors. There were no errors found from scanning the hard drives, and the problem remained.

Can anyone please provide me with further advice or instructions? Any insight would be very much appreciated.

Thanks!

A:Windows Explorer crashes when trying to open certain file properties

Have you tried uninstalling AVG?
What is the file association of video files (avi mpg mp4 etc.)

Mine is set for
.avi - Windows Media Player.
all .mp* - Windows Media Player

Look in Control Panel, Default Programs.

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RELEVANCY SCORE 60.4

Logfile of HijackThis v1.99.1
Scan saved at 10:18:31 AM, on 9/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\Hmzeet.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\byckqq.exe
C:\Program Files\ohra\mbsi.exe
C:\WINDOWS\System32\?ti2evxx.exe
C:\Program Files\winCMAPP\wincmapp.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\QkcA\command.exe
C:\Program Fi... Read more

A:Explorer crashes before opening

Hello,

Before we start, I want you to understand one thing first. You have a very bad infection which is very difficult to remove. It requires a lot of work - both from you & me together. I'm gonna request for your full cooperation during such time. You should not at any time skip any of the steps outlined herewith nor do any of the fix outside out the order as I've laid out. Doing so may render the fix to be ineffective

Please take note of any problems you encounter during the fix & post them when you have completed the fix.

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Before proceeding any further, please create a new directory - C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Download & immediately run - L2MFix.exe
Click "Install" to extract the contents to a newly created folder.

Close all other opened programs before running this tool

From within the newly created folder, locate & run L2mfix.bat
Select option #2 - Run Fix - by typing 2

Press any key to reboot your computer.
After the reboot, your Desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Save the contents of that log as I shall require you t... Read more

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RELEVANCY SCORE 60.4

Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
http://windowsxp.mvps.org/slowrightclick.htm
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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RELEVANCY SCORE 59.6

I'm at my wits end.
 
I have a couple of folders on 2 different drives that have .mp4 video files in them.
Whenever I attempt to open the folders, Explorer.exe (or the replacement I tried) crashes.
 
Here's my specs and what I've tried so far:
 
Windows 7, 64bit, all current updates for Windows and drivers, etc.
12 Gigs RAM, Nvidia GTX 970.
 
I can delete the files in a DOS window.
I already instructed Explorer to NOT show Thumbnails.
I have scaned with Malwarebytes, etc and am not infected.
A run of System File Checker reported several issues that it could not fix.
None of them involved Explorer.exe, but some were interesting:
 
The list is not all that long, so you'll find it directly below:
**** How would I go about repairing these files? ***
 
2016-01-24 17:26:46, Info                  CSI    000002bc [SR] Cannot repair member file [l:20{10}]"quartz.dll" of Microsoft-Windows-DirectShow-Core, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-01-24 17:26:49, Info                  CSI    000002be [SR] Cannot repair member file [l:20{10}]"quartz.dll" of Microsoft-Windows-DirectShow-Core, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Cul... Read more

A:Explorer.exe crashes when opening a folder containing an .mp4

Maybe a shell extension causing the issue, rather than native Windows code. Ddownloaded a free Shell Extension manager that lets you disable individual shell extensions, ShellExView from Nirsoft. http://www.nirsoft.net/utils/shexview.html

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RELEVANCY SCORE 59.6

Hello everyone ,

today, I wanted to modify my start orb, so I changed something in explorer.exe. I did back the original up.
When I found that it wasn't really to my liking, I restored the original explorer.exe, and here is were the problems began.

When accessing certain folders, such as my user folder and my external hard drive, explorer.exe just crashes and restarts.

I have included a dump using Debugging Tools for Windows, I hope you can help me!

Specs:
Windows 7 - build 7600 (RTM) 16385 - x64.

A:Explorer.exe crashes while opening certain folders

Bump?

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RELEVANCY SCORE 59.6

Yesterday I received a message asking if I wanted to download Explorer 8 and I did it. From that moment on I cannot access Internet Explorer.

I have tried a system restore going back 3 days and that didn't work. My internet explorer opens and then it CRASHES. What do I have to do to go back to being able to open Internet Explorer fully.

Thanks - Ellen Robinson
 

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RELEVANCY SCORE 59.6

Seems to be solved, read last post.

A:Need help, explorer crashes when opening any folder

Hi TelefonHonda,
I was wondering if you have Vista Service Pack 1 installed?
Raj

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RELEVANCY SCORE 59.6

Hello, and thanks in advance for helping me out.
I am using a Windows XP SP2 machine with 1.2 ghz processor and 640 mb of ram.
My antivirus is NAV 10 corporate, it's up to date, and I also recently ran and updated Adaware and Spybot S&D.

Now for my problem. - There is one certain folder on my hard drive that crashes explorer.exe every time I open it. The folder contains some video, picture, audio, and text files. I scanned the folder with Norton and turned up nothing in the way of viruses. I checked for errors on the drive and it turned up nothing.
One thing that baffles me is that explorer doesn't crash immediately. If I click fast enough, I can view files from the folder, like a video for instance. But about the time the video gets started, I get the error message saying explorer.exe has encountered a problem and needs to close. I know lots of people have this error and this problem, but most of the posts I've read about this seem to be a little more general, in that they are crashing at random times.
I only have this problem with this one folder. The rest of the hard drive works fine.
I think that somehow a file within the folder must be corrupt, or maybe there's a bad spot where that folder is located on the hard disk. Is this a possibility?
Really, I suppose what I need to know is: How can I figure out which file (if it is one particular file) is causing this crash?

Error Signature:
AppName: explorer.exe
AppVer: 6.0.2900.2180
modname: divx.dll
... Read more

A:explorer.exe crashes when opening 1 certain folder...

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RELEVANCY SCORE 58.8

I have a file on my desktop folder where I keep anything that I've downloaded. its a pretty hefty file but its never caused any problems for me until now. when I open it, I have about 5 seconds before a message box appears that says "windows explorer has stopped working" and it has to restart, closing any explorer windows. no other file does this and it only just started the other day. I haven't downloaded anything recently that could cause this. I've tried deleting it but I have to permanently delete the entire folder because it's too big for the recycle bin. I don' want to delete it in case I delete something that I would prefer to keep, and I can't move anything out of it because it crashes before I can C+P or move the file. Any help would be appreciated

A:Windows Explorer crashes when opening a file

Try running a checkdisk How to Use Check Disk in Windows Vista — MAXIMUMpcguides – Windows Vista tips, tricks, help, and how-to guides Also run SFC: System Files - SFC Command Post back the results.

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RELEVANCY SCORE 58.8

Hi, I would like to know if someone could help me on a Windows 7 crashing issue.
It's been a while since I have been experiencing crashes of Windows 7 explorer when I open an internet browser. I've tried mozilla, chrome and IE, but still, all of them make the explorer crash. Although the internet browser works fine, i can't swich windows for like five minutes... and then it comes back to normal. I know, it's really weird, but can someone help me?
If so, thank you very much!

A:When opening internet browser, explorer crashes.

Try checking you firewall settigs... its possible its preventing it from starting properly..Or maybe a virus?

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RELEVANCY SCORE 58.8

Explorer.exe quits working when I try to start control panel. I get "Windows Explorer has stopped working" then the window changes to "Windows Explorer is restarting". This is a left button click and it does not matter where I try to start control panel. Any help would be greatly appreciated.

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RELEVANCY SCORE 58.8

Hi all,

I don't know if this is the appropriate section, but I'm having trouble with my MSN Explorer.

Whenever I try to open the "Download Manager" or try to download something (which automatically opens the Manager), the browser crashes. I can download things using either Firefox or IE and I've had this issue before, found a command somewhere online I could run (using "Run") and that solved the problem. However, I can't seem to find that command (which was on another forum somewhere) and was hoping someone here knew what it is.

Thanks!
Brian

A:MSN Explorer Crashes when opening Download Manager

Any ideas anyone? I know that maybe not many people have/use MSN Explorer but I thought I'd ask anyway here.

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RELEVANCY SCORE 58.8

Hello most awesome of !Please-help-me-fix-my-box! forum members!!!

My setup is...
Windows Xp
AMD Athlon64 3000+
3 gigs DDR2 RAM
Nvidia GForce 6600
Asus SLI-Deluxe motherboard
Western digital hard drives
Sony DVD RW DRU-720A
Floppy- FDC generic....

I have this issue I've been working around...
This has been happening for a while, every time I open certain folders, (as you have no doubt read from the title, and on one folder it is an entire drive) my windows explorer crashes, I can still access these drives using a Linux boot and I can still access all files through programs, but if I try to move a file, it will cause a crash in what ever folder I place it in, (not in Linux).

I believe the can't delete folder-"Access Denied" issue is separate but related. This happens only when I cut and paste from one section of the drive to another of the same drive. In which case I am locked out from being able to open the file (says the folder is empty) and I cannot delete one or more files within.

I have run UBCD and done the memory tests with no errors, I'm clean for viruses an malware, I have avg's latest and spybot. I finished doing a HijackThis check before posting this thread and everything was clean. I hope this helps...

Thanks...
.B.
 

A:Can't Delete Folders/When Opening Win explorer Crashes!

See if this will work:

Go to Windows Explorer>Tools>Folder Options>View scroll down and uncheck the box "Use Simple File Sharing", then right click the folder>file in question>Properties>Security>Advanced>Owner>Set Permissions.
 

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RELEVANCY SCORE 58.8

As title suggests: when I try to open or explore My Bluetooth Places Explorer crashes and reloads. It is annoying. Is there any way to fix this?
 

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RELEVANCY SCORE 58.8

whenever i open a folder like my computer, control panel, or any kinds that opens a new window my desktop/explorer.exe crashes and this appears

PLS I NEED TO SOLVE THIS help meee!!
i just need the easiest way to do this

A:explorer crashes when opening folders or window

Do the following:

1.) Run SFC /SCANNOW Command - System File Checker (Do option 2)

2.) Disk Check

3.) Troubleshoot Application Conflicts by Performing a Clean Startup

Please follow these tutorials and post back please.

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RELEVANCY SCORE 58.8

Hello,

Since yesterday my pc suddenly started to generate explorer.exe crashes on everything that I try to do. Opening a file in Notepad by "browsing", trying to open "My Computer" or "My Documents" and even trying to browse for a program by using the Task Manager.

When I logon, explorer seems to start fine (sometimes) or immediately when the background is loaded, the error is thrown and the loop initiates...
Sometimes it stops looping the error after 4 - 5 times and then I have to stay away from any file browser, but mostly this is a never ending loop of explorer crashes.
I've tried the following fixes:
- sfc /scannow ===> no errors detected/solved
- malwarebytes ====> nothing detected
- panda antivirus / trendmicro Housecall ===> no virusses detected
- ccleaner (clean register included) ===> no help at all
- system restore to a point before the last windows update ===> no solution
This is the error message logged in the Event Manager:


Code:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x460
Faulting application start time: 0x01cd2ba97cfd8387
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: bc449a32-979c-11e1-9bd0-... Read more

A:explorer.exe crashes on login and opening this computer

This may be an application or service conflict. It could also be a corrupted program that is causing the explorer.exe crash.Troubleshoot Application Conflicts by Performing a Clean Startup

Run Disk Check with Automatically fix file system errors checked. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

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RELEVANCY SCORE 58.8

Hi,

Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II.

And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all.

I've included an event log below if it helps.


Code:
Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ole32.dll, version: 6.1.7601.23392, time stamp: 0x56eb3627
Exception code: 0xc0000005
Fault offset: 0x0000000000029792
Faulting process id: 0x1728
Faulting application start time: 0x01d19d9f189ceb78
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 3a9fa45a-0993-11e6-af0e-f0def1fd2aa8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<EventRecordID>42863</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17514</Data>
<Data>4c... Read more

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RELEVANCY SCORE 58.4

I'm not sure when it started, but when I open a certain folder on a network share windows explorer "looks for a solution" and then closes. There is only one folder this happens to and it only contains other folders, html docs, and php docs.

We have dozens of computers that access it fine including 2 identical machines loaded with identical images so I am assuming the user (or software installed by the user) did something.

Any help would be greatly appreciated.
 

A:Solved: Explorer crashes when opening one specific folder

I found the issue with the machine. After re-imaging and letting him have the machine back it started happening again. It turned out to be an on-line backup program he installed called "MiMedia" which monitored that directory. As soon as I removed it everything is fine.

Thanks for all your help
 

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RELEVANCY SCORE 58.4

I'm running WinXP since 2001 and never have encountered such a problem before.

It began after the last fresh installation. Anytime I try to open the fonts window from Control Panel, it causes Windows Explorer to crash. Error message refers to fontext.dll.

I tried to repair the fonts folder with Tweak UI, but it didn't helped.

The problem occurs only when I use Control Panel to open the fonts folder. There are no problems when opening the fonts folder directly from My Computer.

Any ideas?
 

A:Opening fonts window crashes Windows Explorer

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RELEVANCY SCORE 58.4

I'm not sure when it started, but when I open a certain folder on a network share windows explorer "looks for a solution" and then closes. There is only one folder this happens to and it only contains other folders, html docs, and php docs.

We have dozens of computers that access it fine including 2 identical machines loaded with identical images so I am assuming the user (or software) did something.

Any help would be greatly appreciated.

A:[SOLVED] Explorer crashes when opening one specific folder

The user that logs into this computer with the issue, have them to log into the identical machine that does not have the issue as him/herself.

Does the issue persist, if it does you know it is probably a permissions issue.
If the problem does not persist then you narrowed it down to that computer or their profile on that computer.

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RELEVANCY SCORE 58.4

Hello!

About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.
It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk.
It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information.
I can read everything using cmd (cd & dir) and execute files directly though.

In safe mode Windows explorer works fine.

What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCR\AllFileSystemObjects\shellex\contextmenuhandlers, HKCR\Folder\shellex\contextmenuhandlers and HKCR\Directory\shellex\contextmenuhandlers. Deletion of one handle in HKCR\Directory\shellex\contextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not help. Afterwards I recovered the registry keys.
- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran &... Read more

A:Windows Explorer crashes on right click and opening folder

Windows Explorer is one of the most important program in Windows. When you open it, it does lots of things in the background such as updating the registry, updating the start menu etc...
Most of the problems are caused by Shell Extensions and I know you did some registry tweaks. However, before you go on, you need to run from the elevated command prompt:
dism /online /cleanup-image /restorehealthsfc /scannow <== Might have to run multiple times until you get the message: Windows did not find any integrity violation.Then use this link: Right Click Menu Lag on my pc

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RELEVANCY SCORE 58.4

I used hijack this and this is my log
any help with the problem would be appreciated. I just recently had the Trojan Zlob.M virus and my computer has been messed up since. Thanks in advance

-Phil

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
c:\WINDOWS\system32\TskMan.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\ATI Technologies\ATI Con... Read more

A:explorer.exe crashes ocassionally when opening applications and other things

tskman.exe is a trojan. Remove all entries of that. Then I suggest a virus scan and spyware scan. Good freeware are AVG Free for viruses and Spybot Search & Destroy for spyware. Please also remove these entries:

O2 - BHO: (no name) - {0309638F-93F8-44D3-84CF-240EB1AB7F1F} - C:\WINDOWS\system32\jkkligd.dll (file missing)

O2 - BHO: (no name) - {C4C9C8D2-1845-4A87-B6FC-91CA93813A50} - (no file)

O2 - BHO: (no name) - {CCE1EB28-FFA7-427D-91C4-C558AC11216C} - C:\WINDOWS\system32\jkkhg.dll (file missing)

O20 - Winlogon Notify: jkkligd - jkkligd.dll (file missing)

O20 - Winlogon Notify: qopnk - C:\WINDOWS\system32\qopnk.dll (file missing)

O20 - Winlogon Notify: winkii32 - winkii32.dll (file missing)
 

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RELEVANCY SCORE 58.4

Hello most awesome of !Please-help-me-fix-my-box! forum members!!!

My setup is...
Windows Xp
AMD Athlon64 3000+
3 gigs DDR2 RAM
Nvidia GForce 6600
Asus SLI-Deluxe motherboard
Western digital hard drives
Sony DVD RW DRU-720A
Floppy- FDC generic....

I have this issue I've been working around...
This has been happening for a while, every time I open certain folders, (as you have no doubt read from the title, and on one issue it is 2 entire hard drives) my windows explorer crashes, I can still access these drives using a Linux boot and I can still access all files through programs, but if I try to move a file, (this differs-sometimes I can drag an drop and its ok, sometimes its not, EVERY time I cut and paste it happens... it will cause a crash in what ever folder I place it in within the same drive, (not in Linux).

I believe the can't delete folder-"Access Denied" issue is separate but related. This happens only when I cut and paste from one section of the drive to another of the same drive. In which case I am locked out from being able to open the file (says the folder is empty) and I cannot delete one or more files within.

I have run UBCD and done the memory tests with no errors, I'm clean for viruses an malware, I have avg's latest and spybot. I finished doing a HijackThis check before posting this thread and everything was clean. I hope this helps...

Thanks...
.B.

A:RESOLVED: Can't Delete Folders/When Opening Win explorer Crashes!

Hi Sidistyk, welcome to TSF..

do these folders contain .avi files by any chance?

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RELEVANCY SCORE 58.4

Recently my Videos folder became unaccessible as it would crash Explorer after a couple of seconds after it opens. Yes, it does open, I can go into a subfolder/click on a file before it decides to die. I'm running Windows 7 64bit with a TB harddrive. That drive in particular had about 750 gbs, of which the Videos folder is unsing up 167.

I did some research and found that it may have been due to that folder having too many large files. I personally think that my computer is more than adequate to handle them, but tried switching the view from Thumbnails to List, which didn't help at all.

Oh and of course I ran virus-scan and malware scan and all that, found nada.

I also saw that it may be due to a corrupt video file, which does seem possible, but I do not know a way to solve that problem, as do not know which file it could be, and even if I did I would have no way of getting to it before it crashes.

Deleting the folder is not an option. There are simply too many valuable videos collected over time in there (no not pr0n, so scratch that off the possible list of problems...)

Any help would be greatly appreciated!

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RELEVANCY SCORE 58.4

As the title says, every time I open my download folder a message pops up saying that Windows Explorer has stopped working.

Sometimes it crashes straight away, and other times it crashes after about 10 seconds, after the green loading bar has reached a certain point.

Does anyone know how I can fix this problem?

A:Windows Explorer crashes when opening downloads folder

Welcome
See if it works with a clean boot? If it does follow procedure to find the cause
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

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RELEVANCY SCORE 58.4

I have a computer I'm working on and i need help. Explorer crashes every time I open either "My Computer" or try to do a local search. I also notice explorer crashing when trying to save certain files like text etc. Nothing else crashes. I.E. works as well without crashing.

Here is as much info as I could grab from the problem.

I will also post a hijackthis log in the next post.

I get this when i it crashes.

Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll

ModVer: 5.1.2600.2180 Offset: 000118d0

C:\DOCUME~1\Michelle\LOCALS~1\Temp\f014_appcompat.txt

Event ID codes 1000 and 1001

Faulting application explorer.exe, version 6.0.2900.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x000118d0.


Any help would be appreciated.

Thanks

A:Explorer crashes from opening Search or "My Computer

Logfile of HijackThis v1.99.1
Scan saved at 2:39:29 PM, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Inst... Read more

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RELEVANCY SCORE 58.4

Hi, I am running Windows XP Home Edition with Service Pack 2.

Just recently, whenever I go to open anything that has an explorer window, I get the error saying that windows has encountered a problem and needs to close so on and so forth. So, I click the "don't send" option and the explorer window closes and my desktop refreshes.

When I went to view the details, it had something pertaining to the "shdocvw.dll" module and I tried finding other solutions to it, but nothing seems to work so far. If you can help me out, that would be great because I can't even open .zip files that I download or open my music folder.

A:Windows Explorer Crashes When opening My Computer, documents etc.

Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow ( sfc if not reconized) (Note that there is a space between sfc and /scannow)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.


In all likelihood you will be prompted to insert the Windows XP CD.

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RELEVANCY SCORE 58.4

Hi Everybody,
I recently encountered an error stating
Faulting application name: explorer.exe, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005


Explorer crashes when opening a certain folder containing video clips.Pls help me figure out whats causing it...

A:Explorer crashes when opening a certain folder containing video clips

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifer






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore po... Read more

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